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Infrastructure Specialist 4 (250008XB) Organization: Department of Children and YouthAgency Contact Name and Information: sydney.flora@************************* Unposting Date: Dec 7, 2025, 4:59:00 AMWork Location: Children&Youth N. High Complex 246 North High Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $44.66 hr Schedule: Full-time Work Hours: 8:00am - 5:00pmClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Information TechnologyProfessional Skills: AnalyzationPrimary Technology: Cloud Services Administration Agency OverviewAbout us Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov. Location Requirements DCY's core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY's office space. Job DescriptionDCY is seeking a cloud expert to design, develop, and drive innovative cloud solutions and strategy across the agency.Key Responsibilities - Cloud Solutions & Engineering:Design and develop DCY IT cloud solutions; act as subject matter expert for cloud architecture.Lead technical discussions on architecture and implementation.Support application rationalization, vendor interactions, and cloud service procurements.Collaborate with engineers to ensure best practices across the cloud portfolio.Apply Digital Architecture standards; negotiate and document tradeoffs as needed.Implement security guardrails and frameworks; uphold cloud security best practices.Define technical drivers for procurement activities; evaluate vendor responses.Participate in cloud governance activities.Key Responsibilities - Cloud Strategy:Develop and drive the end‑to‑end technical roadmap for DCY cloud services.Align cloud strategy with business objectives, industry standards, and technical drivers.Provide technical oversight for infrastructure‑as‑code templates to meet Enterprise Architecture standards.Recommend new procedures and approaches; document tradeoffs.Support annual cloud portfolio planning with DAS OIT and Strategic Investment & Architecture team.Collaborate with IT leadership (CIO, CTO, Architects, Managers) to design solutions that meet agency needs.Contribute to business case development and solution analysis.Work with vendors and agencies to solve integration challenges.Conduct training and mentorship for peers and junior staff.Pay Information:Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.Months of EmploymentAt Hire6 months18 months30 months42 months54 Months 66 Months 78 Months 90 Months Pay RangeOCSEA/36Step 1Step 2Step 3Step 4Step 5Step 6 Step 7 Step 8 Step 9 Hourly$44.66$46.87$49.18$51.58$54.10$56.84$59.67$62.64$65.78Annual$92,893$97,490$102,294$107,286$112,528$118,227$124,114$130,291$136,822Background Check Information:The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.Status of posted positions:You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to ************************************************ Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications60 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. -Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. -Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating current it policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question. Job Skills: Information TechnologySupplemental InformationAll answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver's license.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

GovCIO is currently hiring for Cybersecurity Network Defense Administratorto be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. This position will be located in Radford, VA and will be a remote position. **Responsibilities** The Senior Cybersecurity Network Defense Administrator (Information Assurance Engineer - Senior) will be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. The role includes managing ACAS infrastructure, configuration, scanning, reporting, and analysis activities in accordance with the DISA ACAS Best Practices Guide. The administrator will also manage Army Endpoint Security Solution (AESS) Site Reviewer activities, DISA Whitelist, and PKI Tokens. Additionally, the role involves performing STIG Compliance scanning and reporting, providing Ports, Protocols, & Services Management (PPSM) support, and reviewing proposed configuration changes for security impact. The administrator will handle in-processing and out-processing tasks, manage updates to the designated training and certification tracking system, and participate in SW Assurance reviews to ensure ACAS findings are remediated or appropriately documented via eMASS POA&M. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + Cybersecurity Certification (such as Security+/CISSP/etc.) + 9+ years' experience with Cybersecurity and Network Defense related areas + Experience with ACAS management, including infrastructure management, configuration, scanning, reporting, and analysis. + Proficiency in managing Army Endpoint Security Solution (AESS) Site Reviewer activities. + Experience with DISA Whitelist management. + Knowledge of PKI Token management. + Strong understanding of DoD STIGs and ability to perform STIG Compliance scanning and reporting. + Experience providing Ports, Protocols, & Services Management (PPSM) support. + Ability to review proposed configuration changes for security impact. + Experience with in processing and out-processing tasks related to account management functions. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + Familiarity with DISA ACAS Best Practices Guide and NETCOM policies. + Familiarity with DISA Continuous Monitoring and Risk Scoring (CMRS). + Strong analytical and problem-solving skills. + Excellent communication and coordination skills. + Experience with Army enterprise monitoring tools and practices. + Knowledge of security regulations and best industry practices. + Ability to work effectively in a team environment and collaborate with various Stakeholders. + Experience with incident response activities. + Understanding of Continuity of Operations Plans and Communication Plans. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $105,000.00 - USD $150,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************************************ **Location** _US-Remote_ **ID** _2025-6786_ **Category** _Cyber Security & Intelligence_ **Position Type** _Full-Time_

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are seeking a System Administrator Generalist to serve as the subject matter expert for Gifthealth's contact center technology ecosystem, including telephony, workforce management, quality monitoring, and support platforms. This position plays a key role in ensuring operational readiness, system reliability, and long-term platform management. The System Administrator will support day-to-day technical operations, maintain system configurations, and partner closely with end-users and cross-functional teams to ensure efficient, compliant, and scalable tool performance. Key Responsibilities Serve as a system administrator for contact center applications and tools including Zendesk, CallMiner, Assembled, and potential future applications. Act as a technical liaison and work closely with internal end-users to gather requirements and implement configurations to meet business needs. Support Run-The-Business (RTB) work such as troubleshooting, system maintenance, and incident resolution Configure user roles, groups, macros, triggers, automations, SLAs, and custom fields to match operational needs Design and implement automation workflows to streamline ticket handling, reduce manual tasks, and improve response times Proactively identify, test, and deploy new features or enhancements to strengthen CX technology infrastructure Maintain detailed system documentation and configuration standards. Collaborate with WFM and Operations teams to configure routing, capacity planning, and reporting systems for efficiency Enforce structured change management. Collaborate with Engineering, Operations, CX, and vendors for cross-platform alignment, conduct feature rollouts, resolve issues and implement improvements. Monitor system performance, identify optimization opportunities, and recommend enhancements. Ensure compliance with security, data integrity, and operational policies. Conduct regular audits to ensure data accuracy, system compliance, and automation reliability. Train and support end-users in tool functionality and best practices. Qualifications Qualifications Education: Bachelor's degree in Information Systems, Computer Science, Business Systems, or equivalent experience. Licensure/Certification: Relevant platform certifications (e.g., Zendesk Administrator) preferred but not required. Experience: Experience with CallMiner, Five9 or Assembled is preferred. Experience with Zendesk is required. (3+ YOE) Experience supporting contact center operations, system configurations, and platform Skills: Deep understanding of contact center technologies, telephony routing, and workflow configuration. Strong troubleshooting and analytical skills. Ability to manage multiple systems and competing priorities. Excellent communication skills for supporting stakeholders and end-users. Proven ability to support distributed or cross-functional groups. Strong understanding of customer service and operational workflows. Ability to translate technical issues into clear, actionable steps. Work Environment Location: Remote Schedule: Full-time May require availability during system incidents, scheduled maintenance, or migrations. Regular meetings with Operations, CX, Engineering, and vendor partners. Key Essential Functions Must be able to work at a computer for extended periods. Must be able to manage multiple concurrent technical tasks. Must be able to participate in virtual meetings and system walkthroughs. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

AAA is hiring for a Car Care System Administrator to join the team here at either our Wilmington, DE, Lexington, KY, Cincinnati, OH or Worthington, OH locations. This position is hybrid and will require you to work 3 days on site Tuesday, Wednesday, and Thursday. The Car Care System Administrator responsible for providing the Car Care services group throughout the entire AAA Club Alliance footprint with system administration, primarily within the Shop Management Software (SMS) currently called VAST. This includes functions such as business process configuration, reporting development, integration point development, and data management. This position works closely with internal Car Care, Marketing, Training and IT staff, as well as the MAM software vendor to effectively meet the Car Care SMS technology needs. The primary duties of the Car Care System Administrator are to: * Provide escalated Production support. Provide support for SMS systems including, but not limited to, researching and resolving problems with Accounting, issues with business process; recommend alternate solutions. Troubleshoot any system issues and ensure appropriate parties are involved to resolve issue. * Serve as a resource and liaison to business lines such as HR, Accounting, Audit, Procurement and others as needed, regarding inquiries errors and data issues. * Assist team members and users of information systems issues associated with HR systems by investigating providing detailed recommendations on resolutions. * Identify and understand issues, problems and opportunities. Recommend process improvements and innovative solutions. Provide advice and options on the best way to automate processes in the system. * Create advanced reports. Create and support a variety of advanced reports utilizing appropriate reporting tools. Prepare regularly scheduled reports and ad-hoc reporting as required. * Manage system updates; responsible for addressing system upgrades and modifications with internal and external IT resources, which includes identifying requirements, configuration, testing and implementation. * Gather, build, and test updates made for SMS in our Sandbox environment and reports to staff all findings prior to moving updates to live production. * Ensure accuracy of data through routine data audits and validation by working with field managers. * Effectively translates user requirements into technical specifications. * Update system with all needed data from management associate with pricing, new packages, control file changes, open Web connections, add/delete users, etc. * Create and maintain SMS user guide documents. * Assist with submittal and follow up on all help desk tickets submitted to software support vendors support tickets via Service Now. * Assist/lead change management committee tasks with selected members to make certain all changes are socialized through the Car Care groups before implementation. * Provide subject matter expertise to the Learning and Development team to translate the business needs into user. * Maintain an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities. * Use industry standard best practices to develop system and process improvements. * Support Accounting, HR, and IT in Car Care related technology initiatives by executing on necessary project tasks and adhering to timelines and quality expectations. * Provide after-hours and weekend support as needed. * Other duties as assigned. Minimum Qualifications: * Bachelor's degree in Computer Science, Business Management or a related field. * 5+ years of experience supporting Automotive and/or Retail based customer facing applications. 5+ years of system administration experience. * Ability to work independently on assignments and projects. * Operational knowledge of report writing utilizing Business Objects. * Proficiency with data conversion and mapping. * Fundamental understanding of SQL and relational database design. * Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives. * Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access. * Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment. * Ability to work with minimal supervision, effectively set priorities and meet deadlines. Can handle multiple projects while maintaining high quality, accurate work. * Proven analytical and problem solving skills. At AAA, your success is our success. What we can offer you: * The starting base compensation for this position is $56,905 to $93,861. * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* * Annual Bonus + Annual Merit Increase Eligibility * Health & Life Insurance * 3+ weeks of paid time off accrued during your first year * 401(K) plan with company match up to 7% * Professional development opportunities and tuition reimbursement * Paid time off to volunteer & company-sponsored volunteer events throughout the year * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Car Care

Full-time Description Network Technician Tier 2 About Us: DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients. Role and Responsibilities: General Networking Possess a strong understanding of general networking concepts and the OSI model. Install, troubleshoot, and repair structured cabling, and review technical drawings. Configure and troubleshoot DHCP and DNS (server and gateway). Perform latency checks, packet captures, and review overall network health. Switching/Routing Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco). Understand broadcast domains and implement VLANs. Install, configure, and troubleshoot switch stacking and power failover. Understand and troubleshoot network topologies. Firewalls Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco). Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco). Experience maintaining licensing and configuration backup plan. Wireless Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi. Maintain licensing and backup configuration plans for wireless systems. Intermediate Experience Microsoft 365 administration, configuration, and troubleshooting Server administration, configuration, and troubleshooting Storage administration, configuration, and troubleshooting Network administration, configuration, and troubleshooting Benefits: DataPerk offers an excellent benefits package which includes: BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums) Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan Simple IRA Plan with a company match up to 3% contribution Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more Requirements A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications: CompTIA Network+ Cisco Certified Network Associate (CCNA 200-301 Cisco Certified DevNet Associate Fortinet NSE 4-6 Possess two or more of the following certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Windows Server Administration Fundamentals CompTIA Server+ CompTIA Security+ Certified Ethical Hacker VMware Certified Professional (VCP) Red Hat Certified Engineer (RHCE) Cisco Certified Network Associate (CCNA) Associate in computer science or comparable experience Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.

Wage: $24.00/ hour Amgen Ohio is seeking a full-time Systems Administrator to support its security team and systems infrastructure. This role is responsible for maintaining and administering key security systems, conducting investigations, processing identification badges, and providing ongoing support for physical security operations. The ideal candidate is detail-oriented, technically proficient, and comfortable working in a fast-paced, confidential environment. Are you interested in being part of our Security Team? * Apply quickly and efficiently online. * Weekly pay. * Growth opportunities within the company. * Health, dental, vision, and more! * Employee referral bonus program. Competitive Benefits Include: * 401(k) Retirement Plan * Employer-Provided Medical Insurance * Dental Coverage * Company-Paid Life Insurance * Optional Voluntary Life and Disability Insurance * Paid Time Off (PTO) for Vacation and Sick Leave Key Responsibilities: * Identification Badge Processing: * Process activations, terminations, and access level changes. * Print and ship badges as required. * Security Investigations: * Conduct CCTV reviews and prepare incident and badge access reports as directed by the client. * Security Systems Administration: * Administer and maintain systems such as Prowatch and Genetec. * Add/remove users, update report parameters, and assist with routine system upgrades and maintenance. * Monitor and troubleshoot issues with doors, door parts, cameras, and system applications. * Submit and track work orders and service calls. * Operational Support: * Fulfill Workday and BARs requests. * Monitor and respond to activity on security systems (CCTV, access control, etc.). * Support preventive maintenance and repair programs. * Maintain and track spare parts inventory. * Client & Event Support: * Create and distribute BOA/BOLOs per client direction. * Assist with special events and tactical communications testing. * Support the Sr. Security Manager with Emergency Response Team (ERT) training and inventory of supplies. * Communication & Documentation: * Effectively communicate and escalate security issues that could impact Amgen operations. * Complete audits, drills, and other special assignments in a timely manner. Qualifications: * Prior experience with security systems such as Genetec, Prowatch, or similar platforms preferred. * Ability to manage multiple systems and respond quickly to operational issues. * Experience working in a corporate or highly regulated environment is a plus. * Strong attention to detail, communication, and documentation skills. * Ability to lift and move small equipment or perform light manual maintenance tasks if needed. * Demonstrated integrity and discretion when handling sensitive security matters. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. #CASJ

JOB TITLE: IT Admin II - JDE Applications Administrator REPORTS TO: Sr Manager - Applications DEPARTMENT: Information Technology WAGE: Salaried, Exempt WORK HOURS: Full-time, Variable ABOUT THE POSITION Plaskolite is looking for an experienced IT Applications System Administrator to support and manage the JD Edwards (JDE) EnterpriseOne ERP, CRM systems and related interface systems. This role is responsible for the application servers, systems administration, and support of JDE technical functions. The position requires 5+ years of industry experience and a strong background in JDE administration with 3+ years of hands-on experience. JOB FUNCTION/PURPOSE: Responsible for the ERP administration, production-related IT applications, and related interfaces system (Data collection/RF scanning, Labeling, EDI). Administer and maintain JDE ERP environments, including deployment, database, enterprise, web servers, and fat clients. Perform package builds, deployments, ESU/ASU installations, and environment refreshes. Configure, maintain, and troubleshoot JDE application security (roles, permissions, and user access). Administer and support WebLogic, Windows, and Linux servers supporting the JDE ecosystem. Collaborate with database administrators on Oracle and SQL Server platforms to ensure database performance and availability. Ensure operational continuity with focus on availability and performance Manage backup, recovery, disaster recovery, and business continuity processes for JDE and related systems. Ensure system security, compliance, and audit readiness (e.g., Audit, internal IT Security policies). Work closely with Applications, Infrastructure, and System Administration teams to troubleshoot issues and deliver enhancements. Support IT service management processes, including incident, problem, and change management. Document system architecture, procedures, configurations, and changes. Participate in 24/7 on-call support rotation for critical systems. QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or related field, or equivalent technical training/certification with 5+ years of industry experience. Proven expertise in ERP applications administration Preferably in JD Edwards EnterpriseOne CNC administration (3+ years). Strong experience with Windows and Linux operating system administration. Hands-on experience with Oracle WebLogic Server administration. Solid knowledge of Oracle Database and SQL Server platforms. Experience in backup/recovery strategies, disaster recovery planning, and high availability solutions. Strong working knowledge of JD Edwards security tools, roles, and compliance practices. Experience with ESU management, software updates, and tools releases. Experience with Global Multi Country JDE rollouts is a plus. Experience in managing label design, RF Scanning, EDI systems is plus. Familiarity with IT service management frameworks and project management tool is a plus. Excellent troubleshooting, analytical, and problem-solving skills. Strong interpersonal, Project management and communication skills with the ability to collaborate across business, application, infrastructure, and administrative teams. Ability to manage multiple priorities in a fast-paced environment. AVAILABLE BENEFITS: Sign-On Bonus Medical, Dental, and Vision Insurance on Day One 401(k) with Employer Match Generous Paid Time Off Paid Holidays Life Insurance Employee Discount Program Employee Assistance Program Tuition Reimbursement Voluntary Insurance Offerings (Life, Pet, Cancer, Hospital, Disability and more) ABOUT PLASKOLITE PLASKOLITE is a global leader in manufacturing of engineering thermoplastics, including Acrylic, Polycarbonate, ABS, Olefin and PETG Sheet, Extruded Profiles and PMMA Polymers. Founded in 1950, by Donald Dunn and family, PLASKOLITE has a reputation for providing the highest quality products in the industry. Our innovative thermoplastic solutions are used in a wide variety of applications, including glazing, safety shields, lighting, signs and point-of-purchase displays. Headquartered in Columbus, Ohio, with manufacturing facilities throughout North America and Europe, Plaskolite delivers superior thermoplastic sheet, profiles, and polymers to the world thru long-lasting customer relationships and hands-on customer service. PLASKOLITE is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.

Job Details Ohio - Lockbourne, OH Optional Work from Home Full Time AnyDescription The ERP System Administrator is responsible for the configuration, administration, optimization, and support of the Epicor Prophet 21 (P21) ERP system within an automotive distribution environment. This role serves as the bridge between business operations, IT, and external vendors to ensure P21 effectively supports inventory accuracy, order fulfillment, supply chain efficiency, and financial reporting. This is a remote position, with quarterly travel to corporate offices, distribution centers, or key project sites. ERP Administration Manage day-to-day administration of Epicor Prophet 21 including user accounts, roles, permissions, and security. Configure and maintain modules such as Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials. Oversee system performance and troubleshoot issues related to data flow, integrations, and user access. Coordinate with Epicor support and third-party vendors for upgrades, patches, and escalated issues. Distribution Process Support Optimize workflows specific to automotive distribution, including: High-volume SKU management and supersession handling (part substitutions). Core charges and return processing. Vendor lead times and backorder management. Pricing matrices, rebates, and manufacturer programs. Multi-warehouse inventory optimization. Ensure system supports fast order turnaround, accurate availability, and efficient logistics. Business Analysis & Process Improvement Work with departments (Sales, Purchasing, Warehouse, Finance, eCommerce, Customer Service) to map business processes. Identify gaps and inefficiencies; design system-level improvements. Define and translate business requirements into functional/technical system changes. Develop and maintain process documentation and SOPs. Reporting & Data Management Build and maintain dashboards, custom reports, and KPIs for operational visibility. Use P21 tools, SQL, SSRS, or Power BI to support data-driven decisions. Maintain data accuracy and integrity across parts files, customer data, pricing, vendor files, and transactions. Support data imports, exports, and migrations. Project & Change Management Lead or support ERP enhancement projects, module rollouts, and integrations (eCommerce, WMS, CRM, EDI, shipping systems). Coordinate testing, training, go-live, and change management. Maintain development, test, and production environments. Prioritize system issues, requests, and change logs. User Support & Training Serve as primary point of contact for P21 support. Troubleshoot issues for remote and onsite users. Develop and deliver training sessions (virtual or onsite during quarterly visits). Create training materials and onboarding documentation. Cross-Functional Collaboration Partner with business leaders to align P21 capabilities with business strategies. Collaborate with IT on infrastructure, data security, and integrations. Facilitate communication between technical resources, users, and external vendors. Qualifications Qualifications 3+ years experience with Epicor Prophet 21 (administration, configuration, or business analysis). Experience in automotive distribution, aftermarket parts, or similar high-volume SKU environments. Strong understanding of inventory management, purchasing, order fulfillment, warehouse operations, and pricing structures. Hands-on experience with SQL and data reporting. Proven ability to gather requirements and optimize business processes. Strong communication and documentation skills. Ability to work independently in a remote environment. Willingness to travel quarterly for on-site support, training, or projects. Preferred Experience with: P21 DynaChange, Business Rules, API, or EDI. WMS or automated warehouse solutions. SSRS, Power BI, or Crystal Reports. ERP integrations with eCommerce platforms or CRM. Experience with core returns, part supersession, or manufacturer rebate programs. Participation in ERP upgrades or implementations.

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking a self-motivated, results oriented NETWORK ADMINISTRATOR. This position is on-site located in Hilliard (Columbus) Ohio. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! MAJOR RESPONSIBILITES: Develop, deploy, and oversee high-performance LAN/WAN/SAN infrastructures, integrating secure wireless networking solutions for both corporate and remote locations. Follow best practices to ensure network security protocols are implemented and updated as necessary to safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards. Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability, performance and security. Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems. Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments. Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies. Evaluate emerging networking technologies and tools to provide recommendations to improve network efficiency, security, and scalability. EDUCATION & EXPERIENCE: Bachelor's degree in computer science, Information Technology, or a related field preferred. 5+ years of hands-on experience in network administration or engineering, with a strong track record in enterprise environments. At least CCNA certification, CCNP preferred Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, BGP, OSPF and VLANs). Experience with Sonicwall firewalls Hands-on experience with network monitoring, diagnostics, and management tools Proven expertise in routing, switching, firewall configuration, and wireless networking. Strong analytical and problem-solving skills with keen attention to detail. Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders. PREFERRED EXPERIENCE: Experience with Cisco, Ubiquiti networking products and UniFi Controller software. Experience with Cisco and Ubiquiti wireless configuration and management SAN and backup solution design and implementation Knowledge of PCI security standards Familiarity with F5 load balancers Familiarity with retail IT infrastructure and large-scale multi-site network environments. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Job Title: Senior Network Engineer Rate: $68 - $79 per hour - 40 Hours Per Week Duration: 11/11/2024 - 4/11/2025 (with potential for extension) Employment Type: W2 Contract (Must be authorized to work in the US, no sponsorship) Job Summary: We are seeking a skilled Senior Network Engineer to join our client's team in Columbus, OH. This role is ideal for a candidate with advanced technical and project experience, particularly in network engineering within IoT, SCADA, and operational technology environments. The selected individual will support network refresh projects, enhance documentation, and manage configurations for critical technology networks. Key Responsibilities: Network Documentation & Diagramming: Develop detailed documentation and diagrams for network and firewall configurations in corporate, SCADA, and Azure environments. Project Support: Provide support for the Arista TAPP aggregation network refresh, DMF, and Palo Alto firewall refresh initiatives. IoT, SCADA & OT Management: Oversee and maintain IoT, SCADA, and OT networks, ensuring alignment with the Purdue model and high availability for critical operational technologies. AIOps Integration: Use AIOps tools to improve network monitoring, automation, and troubleshooting processes. Private Cellular and VSAT Technology: Manage integration and maintenance of VSAT technology, private cellular networks, and RTUs in SCADA systems. Cabling and Data Center Management: Develop cabling matrices, create detailed rack diagrams, and assist with power planning in data center installations. Required Skills and Experience: Technical Skills: Proficiency with AIOps tools and solutions. Experience in IoT, SCADA, OT, and IT networks, including design and troubleshooting. Advanced skills in Microsoft Visio for diagramming. Knowledge of the Purdue model, VSAT technology, RTUs, and private cellular networks. Project Skills: Demonstrated experience with Arista TAPP aggregation network projects. Familiarity with network refreshes, particularly in Palo Alto firewall environments. Documentation & Diagramming: Strong skills in creating cabling matrices, network and rack diagrams, and data center power planning documentation. Education & Qualifications: Bachelor's degree in Network Engineering, Information Technology, or a related field, or equivalent practical experience. Relevant certifications such as CCNA, CCNP, PCNSE, or equivalent are preferred.

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure + Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management + Work on VTC tasks/projects as designated by the Team Lead and/or PM + Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters + Develop required specifications for simple to moderately complex troubleshooting + Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins + Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices + Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs + Perform CODEC updates and other technical administrative duties as assigned + Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management + Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure + Create, update, and manage trouble tickets in the DLA Service Now ticketing system + Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network + Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software + Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives + Provide software and configuration updates as required by DOD IA directives + Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required + Create and update documentation, including CONOPS, SOPs, and troubleshooting guides + Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads **REQUIRED QUALIFICATIONS** + DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security + CySA+ GICSP + GSEC + Security+ SSCP + Computing Environment Certifications: + 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): + 100-150 Cisco Certified Support Technician (CCST) Networking + 100-160 Cisco Certified Support Technician (CCST) Cybersecurity + Clearance: + Must possess Secret Clearance with IT-I Sensitivity + Experience: + Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. **Overview** We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP"As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Columbus, OH (on-site) + Type of environment: Office + Noise level: Medium + Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work eveningsand weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** US Citizen Secret clearance with IT-I sensitivity required **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _US-OH-Columbus_ **ID** _2025-8037_ **Category** _Network Administrator/Engineer/Architecture_ **Type** _Regular Full-Time_

Responsibilities & Qualifications RESPONSIBILITIES Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management Work on VTC tasks/projects as designated by the Team Lead and/or PM Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters Develop required specifications for simple to moderately complex troubleshooting Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs Perform CODEC updates and other technical administrative duties as assigned Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure Create, update, and manage trouble tickets in the DLA Service Now ticketing system Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives Provide software and configuration updates as required by DOD IA directives Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required Create and update documentation, including CONOPS, SOPs, and troubleshooting guides Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads REQUIRED QUALIFICATIONS DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): CCNA Security CySA+ GICSP GSEC Security+ SSCP Computing Environment Certifications: 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): 100-150 Cisco Certified Support Technician (CCST) Networking 100-160 Cisco Certified Support Technician (CCST) Cybersecurity Clearance: Must possess Secret Clearance with IT-I Sensitivity Experience: Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. Overview We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH (on-site) Type of environment: Office Noise level: Medium Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizen Secret clearance with IT-I sensitivity required OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Senior IT Engineer - IE07BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. As a Senior IT Email Engineer, you will be responsible for implementing and maintaining our organization's Proofpoint cybersecurity and email protection software. This includes configuring and managing the software to protect our email system and data from cyber threats such as spam, phishing, and malware. We are seeking an experienced email engineer that has experience with Proofpoint, AWS Mail Manager, Lotus Notes, and MS365 email platforms. The successful candidate will join the Collaboration Services engineering team to help move The Hartford's email applications to modern delivery using AWS Mail Manager and integrating workflows with Exchange online. This is a full-time, direct hire position. As an email engineer, we are looking for 3 - 5 years experience administering a Proofpoint email delivery system, you will be responsible for implementing and maintaining our organization's Proofpoint cybersecurity and email protection software. This includes configuring, managing, and monitoring the software to protect our email system and data from cyber threats such as spam, phishing, and malware. The ideal candidate will have at least three years of experience as an Office 365 Administrator and a strong background in cybersecurity, specifically in dealing with email and network security. You should also have experience working with email systems and security protocols and be comfortable working with a variety of tools and technologies. In addition to technical skills, we are looking for a team player who is able to work well in a fast-paced environment and communicate effectively with both technical and non-technical stakeholders. This position requires the candidate to consult regularly with internal and external customers on projects and email integrations. If you are a highly skilled Proofpoint Engineer with experience in Office 365 administration and email/network security, we encourage you to apply for this position Responsibilities include: * In addition to technical skills, we are looking for a team player who is able to work well in a fast-paced environment and communicate effectively with both technical and non-technical stakeholders internal and external to the company * Attend client meetings and identify client business and technical requirements; evolving client understanding of products and services * Prepare solutions proposals to include products and consulting services for implementation * Develop technical design and reference architectures that ensure client data is protected and work with the engineering team to implement them * Lead POC with rigorous benchmarks on security technology innovations and adoptions * Plan, design, and architect on-prem and cloud security components; review the current state architecture looking for design flaws and advocate for stronger security control * Engage in continuous learning on new technologies and products, including R&D, and lab work * Complete ongoing security awareness training and comply with company policies to the requirements section * You should also have experience working with CoPilot, AI, and other automation tools to enhance the service and implement self-help solutions * Minimum of 10 years of IT professional experience in a large enterprise environment * Strong understanding of email delivery architecture, email gateway and DNS technologies * Strong understanding of networking, SMTP, DNS * The ideal candidate will have at least three years of experience as an Office 365 Administrator and a strong background in cybersecurity, specifically in dealing with email security * Minimum of 5 years of experience with email security solutions in large, distributed environments * Minimum of 5 years of experience working with email threat prevention platforms in complex email delivery systems * In-depth knowledge of DMARC, DKIM, and SPF * In-depth knowledge of email messaging systems, system administration in email gateways, either Proofpoint Email Security Platform, Microsoft Exchange, Cisco Ironport, AWS Mail Manager, or similar including in-depth knowledge of Microsoft Exchange Online * Proficient in the use of automation tools, configuration management solutions, dev-ops principles, and data analytics * Working experience integrating SaaS services and APIs * Familiarity with or exposure to cloud application development * Familiarity with distributed data processing frameworks * Experience with cloud architecture * Linux appliance and server experience * Familiarity with Azure Platform, AzureAD, Azure MFA, Azure Graph API * Experience with High Availability Architecture of email delivery systems * Experience with continuous improvement processes * Experience with the Agile Development Methodology * Experience with sandbox technologies and platforms * Familiarity with scripting and using scripting languages (Python, Bash, Powershell, etc.); experience in Web development, and automated testing * Strong communication skills * Security and cloud certifications are a plus (CISSP, CCSP, Google Compute Platform, AWS, Azure, etc.) * At least 5 years of experience with LAN and WAN operations and administration, - "Hands on" experience in the design, implementation, administration, and maintenance of a Notes/Domino Messaging infrastructure is required * Able to work under pressure and tight deadlines * Lotus Notes Domino Admin will undertake the following tasks in conjunction with other members of INT: - Support client's messaging platform consisting of Lotus Notes, Lotus Domino, and SMTP. - To be responsible for architectural development, planning, and implementation of the overall strategic goals of systems * Identify, evaluate, implement, and support related technologies such as but not limited to messaging web access, instant messaging, and collaboration and unified messaging * University degree in computer engineering, computer science or a closely related engineering field preferred * Provide support in the areas of Lotus software products standardization, leveraging of management and security features of new and existing products, application tuning, and capacity planning to a worldwide data center audience * Respond to requests from users (as Level 2 of the escalation procedures) and assist in deploying/configuring system * Provide resolution of more complex issues escalated from the support helpdesk and provide extra frontline support capacity as directed * This staff member will possibly be required to work or be on call on rotational basis at different times of the day or night to resolve problems * Perform other related duties as required This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday). Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $115,760 - $173,640 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

Apply share * link Copy link * email Email a friend Minimum qualifications: * Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. * 2 years of experience in DWDM or TCP/IP or system design operations methodology. * Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Preferred qualifications: * 3 years of experience with installation turn up and testing of IP and Optical systems. * Experience with fiber installation standards and quality guidelines. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world's most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. The US base salary range for this full-time position is $102,000-$146,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Oversight and Quality Assurance (QA) of installation technicians for rack, stack and installation of networking equipment and fiber cabling at data center scale. * Commission, troubleshoot and test routers, optical transport equipment, and other network devices in new and existing network nodes across Google's global network. * Generate implementation plans and provide technical leadership and guidance during deployment activities. * Work closely with project management, network engineering and rest of the engineering team to identify in advance potential problems in network installations, including in the areas of facility power Alternating Current/Direct Current (AC/DC), cooling, security/access, rack layout and cable management. * Own, update and maintain network implementation documentation, drawings and deployment plans.

Skillbridge Training Program Description Apollo's SkillBridge Program equips transitioning service members with the technical skills, field experience, and industry certifications needed to thrive in the data center commissioning sector. We are seeking highly motivated service members to participate in our Mechanical Data Center Commissioning Engineer Training Program, where trainees will gain hands-on experience working on mission-critical projects under the mentorship of senior engineers. This immersive program emphasizes attention to detail, high-pressure performance, and the fundamentals of data center electrical commissioning, preparing participants for a successful future in data center operations and commissioning, with the potential for full-time employment post-transition. Activities will include but are not limited to testing and/or validation of chillers, water loops/components, cooling distribution equipment, air handling units (AHUs), air conditioning units, fan coil units (FCUs), pumps, heat exchangers, cooling towers, humidification systems and Building Management and Automation Systems (BMS). Note, The Mechanical CxE should also have knowledge of the electrical components involved in the above mechanical systems, including electrical motors (for pumps, fans, and compressors), motor control centers (MCCs), automatic transfer switches (ATSs), variable frequency drives (VFDs), Control Panels, and electrical supply systems. This role involves supporting data center construction/commissioning activities, so working hours may include nights and/or weekends within a standard 40-hour work week. Key Responsibilities Conduct commissioning activities for mechanical systems, their electrical components and BMS systems in data centers. Create and implement detailed commissioning plans, procedures, and checklists for Level 2, Level 3, Level 4, and Level 5 systems. Review and evaluate design documents, submittals, and equipment specifications. Conduct site inspections, functional performance tests, and system verifications. Witness testing of all equipment during commissioning and validate sequence of operations. Work closely with project teams, including contractors, engineers, and data center operators. Help accomplish team goals both on-site and remotely as necessary. Diagnose and resolve system performance, reliability, and safety issues. Document results/findings and generate comprehensive commissioning reports. Provide support to data center staff on system operation and maintenance. Ensure adherence to industry standards, codes, and regulations. Attend project meetings and offer technical expertise as needed to help accomplish team goals. Other duties as assigned. Physical Demands The following physical demands must be met to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions: Frequently manipulating, moving, or grasping small parts, devices, or tools. Frequently required to remain in a stationary position. Frequently moving through office areas, critical facilities and other environments, including tight and confined spaces. Exposure to low/high temperatures and outdoor elements such as precipitation and wind. Working and walking on different types of terrain on active construction sites (e.g., concrete flooring, gravel, unpaved roads). Frequently ascending and descending stairs and ladders to access equipment. Occasionally positioning oneself under or over equipment. Occasionally moving equipment weighing up to 50 pounds. Qualifications Active duty service member eligible to participate in the DoD SkillBridge program. Hands-on experience working with mechanical systems in military, industrial, or mission-critical settings (e.g., HVAC systems on base facilities, ships, submarines, aircraft, or mobile field units). Foundational understanding of HVAC, mechanical plant operations, chilled water systems, or building automation/control systems - acquired through service experience or formal technical training. Ability to interpret mechanical drawings, construction specifications, or system schematics. Strong problem-solving abilities, attention to detail, and adaptability in dynamic field environments. Effective communication and interpersonal skills, with the ability to integrate into cross-functional engineering teams and collaborate with civilian clients. Familiarity with technical software tools including MS Office; exposure to commissioning platforms such as Procore or CxAlloy is a plus. Prerequisites for Training Program Successful background check, including pre-employment drug screening US citizens, permanent residents or any candidate with eligibility to work in the US About Us Apollo is a Mission-Critical Infrastructure Engineering, Construction, Commissioning, and Operations Support Services Company. We serve mission-critical industries globally with commissioning, emergency response, operations support, and owner's representative services. Apollo is currently executing projects in multiple states in the United States, in Canada and Brazil. Since our inception, we have built a commissioning firm based on trust, one relationship at a time. We hire the best people who can handle critical systems, love challenges, and thrive in a dynamic environment. We focus on understanding each client's needs and are relentless in meeting them. Apollo challenges the brightest, most talented, and driven individuals in the industry by providing an environment that embraces initiative, diversity, and achievement. We are an Equal Employment Opportunity, Affirmative Action employer supporting women, minorities, veterans and people with disabilities. We participate in the Department of Homeland Security E-Verify program.

CAI seeks Mechanical Commissioning Engineers, Minimum two years' experience in Data Center Commissioning to support development and execution of all mechanical aspects of commissioning projects. Position Description:This position supports development and execution of all mechanical aspects of assigned commissioning projects from initial engagement, design reviews, checklists, safety support, script development, vendor coordination, testing and report development through turn over to the client. The Mechanical Commissioning Engineer will support the development of the mechanical test schedule, finalize mechanical test procedures, review project submittals for consistency with the design intent, basis of design and the owner's project requirements, and maintain project cadence for the mechanical systems testing and associated Building Automation Systems. The Mechanical Commissioning Engineer is to support the planning and execution of commissioning for the mechanical infrastructure of the mission critical facility. They will be expected to execute against the project schedule through the coordination of contractors and/or vendors to complete the desired mechanical systems testing. CAI DC Mechanical Commissioning Engineer will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services. Responsibilities:Support and contribute to all aspects of safety for all mechanical tests.Support complete commissioning and performance acceptance testing of the mechanical infrastructure systems.Development of all mechanical test procedures, MOPS, SOO's and checklists.QA/QC of all mechanical test procedures.Provide input and insight to the overall commissioning plan.Develop reports for the mechanical testing and contribute to a daily report to the Commissioning Project Manager.Attend and be an active participant of customer equipment Factory Witness TestAssist with vendor coordination and management.Perform equipment inspection to ensure build adherence to vendor submittal.Provide test documentation that equipment is delivered, installed, and tested correctly and set to function properly for the customer.Support and perform design specification review, manufacturer submittals, one line drawing sets, and project schedule documentation.QA/QC of mechanical equipment installation\startup Execute test scripts to confirm equipment and system operation to design specification.Ensure safe work practices are followed by the commissioning team and customer site.Engage with customers and vendors to ensure positive experience, goals achievement, and schedule adherence.Provide daily status reports for mechanical commissioning team status.Conduct facility walk downs, turnover, and punch list reviews.General understanding of LEED specifications and requirements.Look for new opportunities for CAI to provide service and value to customer.Duties may be increased as experience and skill allow. Requirements include:Position Requirements: Bachelor's degree or equivalent experience Minimum of 2 years Data Center Commissioning experience.Knowledge of OSHA safety requirements.Good written and verbal communication skills.Ability to read and interpret mechanical drawings, P&ID's and specifications.Knowledge of mission critical design concepts.Knowledge of various Building Automation/Monitoring Systems (BAS/BMS), Air Handlers, Humidifiers, Variable Refrigerant Flow, Computer Room Air Conditioners/Handlers (CRAC/CRAH), Evaporators, Adiabatic Coolers, Pressure/Temperature/Humidity sensors & Flowmeters.Knowledge of basic thermodynamics and heat transfer and fluid flow.Knowledge of the Test, Adjust and Balance (TAB) process.Knowledge of mechanical trend analysis. Strong experience with Word, Excel and PowerPoint. Can effectively create final products in all three programs.Work under construction site conditions Other Requirements: Excellent oral and written English is required Extensive travel may be required (75%) Candidates must have a Passport or the ability to immediately get a PassportAble to work in the US without sponsorship now or any time in the future. About CAICAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity We serve each other We serve society We work for our future With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.#LI-MV1 #MISSIONCRITICALAverage salary range, not including benefits or compensatory time and possible discretionary bonuses. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote a diverse culture in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FCO. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Network Engineer 3 Duration: 12-24 months of Contract Pay Range: 55-60$/hr on w2(No C2C only W2) In this contingent resource assignment, you will have the opportunity to consult on or participate in moderately complex initiatives and deliverables within Network Engineering. You will contribute to large-scale planning related to Network Engineering deliverables, analyze challenges requiring in-depth evaluation of variable factors, and collaborate with client personnel to meet deliverables while adhering to policies, procedures, and compliance requirements. Responsibilities: * Consult on or participate in moderately complex initiatives and deliverables within Network Engineering. * Review and analyze moderately complex Network Engineering challenges requiring in-depth evaluation of variable factors. * Contribute to the resolution of moderately complex issues and consult with others to meet deliverables. * Leverage a solid understanding of function policies, procedures, and compliance requirements. * Collaborate with client personnel in Network Engineering. Qualifications: * 4 years of Network Engineering experience or equivalent demonstrated through work, consulting experience, training, military experience, or education. * Experience with Ansible (2 years preferred). * Experience in Network Engineering (2 years preferred). * Experience with Network Load Balancing (1 year preferred). About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: * Pay any fee to be considered for, submitted to, or selected for any opportunity. * Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. * Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $55-60$/hr The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization, inclusive of producing MVP's through direct hands-on software contributions. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. The Distinguished Engineer will be a part of the **Connectivity Evolution** organization focusing on driving strategy and best practices around the enterprise **network agenda & infrastructure automation** , while collaborating across domains with Cyber, Cloud and Software Engineering teams. Expertise with the following technologies are ideal for success in the role: IP networks ranging Cloud Networks, BGP, IS-IS, SD-WAN, VxLAN, Wi-Fi with software tools like Ansible, Python, Saltstack, etc. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. **Key responsibilities** : + Articulate and evangelize a bold technical vision for your domain + Decompose complex problems into practical and operational solutions + Ensure the quality of technical design and implementation + Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability + Continue learning and injecting advanced technical knowledge into our community + Handle several projects simultaneously, balancing your time to maximize impact + Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community **Capital One is open to hiring a remote employee for this opportunity.** **Basic Qualifications:** + Bachelor's Degree + At least 7 years of experience in Software Development or Software Engineering + At least 5 years of experience in Network Engineering designing and implementing multi-site networks **Preferred Qualifications:** + Bachelor's or Master's Degree in Computer Science or a related field + 10+ years of Software Engineering or Software Development experience + 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc. + 10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking) + 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support + 7+ years of experience in building distributed systems & highly available services using cloud computing services (AWS, GCP, Azure) + 3+ years of experience with IPv6 implementation in the Cloud Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $239,900 - $273,800 for Distinguished Engineer McLean, VA: $263,900 - $301,200 for Distinguished Engineer New York, NY: $287,800 - $328,500 for Distinguished Engineer Plano, TX: $239,900 - $273,800 for Distinguished Engineer Richmond, VA: $239,900 - $273,800 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Systems Support Engineer EMPLOYER: Chartered Institute of Export & International Trade POSITION STATUS: Permanent, Full time / Part time REPORTS TO: Head of IT Operations & Infrastructure SALARY: £35,000 - £39,000 The Chartered Institute of Export and International Trade is the premier association for exporters and importers, empowering organisations and individuals with the tools and knowledge required for effective, sustainable, and competitive international trade. We provide a comprehensive suite of memberships, qualifications, training, events, and advisory services for global trade professionals. In collaboration with the UK government, we set trade standards nationally and internationally. In summer 2024 we proudly became the Chartered Institute of Export and International Trade, highlighting our role and the professional status of our members in global trade. We are now recruiting a Systems Support Engineer to work in our London office. JOB BRIEF The role will be working within Technology Services department and offers a chance to make a meaningful impact on IT services, maintaining and improving our Microsoft 365 environment, as well as be a point of contact for day-to-day IT support, under the direction of the Head of IT Operations. RESPONSIBILITIES: User Support: Point of contact for users, delivering high-quality and responsive support, taking ownership of incidents and providing resolution within SLA's. Support of Microsoft products including Windows 11, office suite, and enterprise business applications. Managing user accounts, groups, mailboxes, roles, permissions, onboarding/offboarding, password resets, MFA setup, and account unlocks Device setup and troubleshooting including laptops, mobile phones, printers Working with ticketing system, keeping records up to date, documenting actions and solutions IT Systems Support: Supporting M365 environment with a focus on Entra, Intune, Exchange, Teams, SharePoint, OneDrive. Carry out improvements to M365 environment to optimise configuration, improve automations and align to best practice. Monitoring dashboards for incidents and alerts, escalate cyber security concerns and incidents Assist with data recovery, backup restoration, content search requests. Create and maintain basic PowerShell scripts for automation and reporting. Assist with cloud, infrastructure, end user computing and security projects. Identify automation and self-service opportunities to reduce ticket volume. Create/update documentation including KBAs, SOPs, asset register Maintain good cyber security posture, align with “secure by design” principle when administering systems, implement principle of least privilege when managing permissions Promote cyber awareness to safeguard data, systems and assets DESIRED SKILLS SET AND EXPERIENCE: Proven experience in a 2 nd line / Systems Support / IT Administrator role, focusing primarily on Microsoft 365. Relevant technical certifications and drive for continuous learning and development. Customer service and interpersonal skills Strong troubleshooting, organisational, and documentation skills. M365 admin centre (Exchange, Intune, Entra, SharePoint) Excellent Windows OS administration knowledge Good knowledge of commands and automation e.g. PowerShell Good understanding of working within IT Service management frameworks / Agile environment Knowledge of network fundamentals Understanding of cloud services and virtualisation Understanding of backup and disaster recovery Exposure to compliance and information security standards, e.g. ISO 27001, Cyber Essentials Awareness of Power Platform including Dynamics and Power Apps BENEFITS: 36.5 hours per week including 4pm Friday finish 25 days annual leave and day off for your birthday too Annual performance-related bonus Employee Assistance Programme (EAP) Private healthcare including Optician/Dental costs Life Assurance (Salary x4) Personalised training A range of discounts for shopping, holidays and cinema attendance 2 days volunteering a year DIVERSITY AND INCLUSION: Life would be boring if we were all the same! Chartered Institute is a company with a charitable status that believes in diversity and inclusion, as shown in the hiring and progression of our team members. The workforce is truly diverse - in age, nationality, gender and location. With a passion for nurturing, supporting and including all team members - no matter who you are - we celebrate identity. We are proud of who we are and where we come from. As an Investors in People accredited organisation, we care about and prioritise all our team members daily. We ensure to engage with and listen to everyone. Our Disability Confident and Mindful Employer accreditations express our commitment to the specialist needs and mental health of our team members. Having family-friendly policies allows our employees to partake in a flexible work environment so they can take care of children and loved ones. HOW TO APPLY: Fill in your details below and upload your CV for review by the Talent Acquisition team. if you are having difficulty completing the application and would like some support or if you have questions, please contact our Head of Talent Acquisition, Gary Watson on: 01733 404 400 **********************