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Network contractor skills for your resume and career
15 network contractor skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Define and understand internal operations and external customer service requirements.
- Conducted routine customer service action i.e., phone communications.
2. Service Calls
- General Manager In charge of installations, sales, service calls and administration and Warehouse departments.
- Performed service calls and installed field replaceable units including system boards, processors, memory, hard drives, fax modules.
3. Provider Network
A provider network is made up of pharmacies, healthcare providers, doctors, and facilities who contract with insurance companies to become an "in-network" provider. Most insurance companies have various networks of healthcare providers for different health plans.
- Determine provider network adequacy and align strategies for recruitment of new providers for key initiatives and to fill other identified gaps.
- Facilitated the development of the provider network (physicians, hospitals, pharmacies, ancillary groups & facilities, etc.)
4. Medicaid
- Drafted Medicaid product amendments and contracts for new and participating physicians.
- Assisted with Medicaid expansion project for company's State bid.
5. Network Composition
- Developed and maintained strong business relationships with providers to ensure network composition included an appropriate distribution of provider specialties.
6. Contract Templates
- Evaluated and negotiated contracts in compliance with company contract templates, reimbursement structure standards, and other key process controls.
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- Evaluated and negotiated contracts, yielding a geographically competitive and stable network.
- Develop and maintain Commercial PPO and Community Medicaid/CHIP plans yielding a geographically stable network.
8. Switches
- Developed customized reporting tools using the InfoVista Web Service/data warehouse which aggregates SNMP data collected on routers/switches.
- Assisted Technicians with map of where all switches were in relation to registers and pin pads in the store.
9. Network Hardware
- Configured, optimized, administered, and troubleshot microcomputer network hardware and operating system software using Marine Corps standard network administration.
- Installed and configured network hardware/software and performed data backups and disaster recovery procedures.
10. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Install and troubleshoot Dish Network Cable and Phone Service for Customers.
- Trained employees to troubleshoot and set up users on the network.
11. Series Routers
- Configured Cisco 2500, 2511, 7000 series routers and Adtran DSU for T1 connectivity.
12. Windows XP
- Project: Responsible for remote troubleshooting and support of Windows XP mobility tablets and Android tablets.
- Used: Robocopy, windows xp, Office 2007, SCCM 2007, USMT.
13. VoIP
- Provided services such as VoIP integration, PBX installations, Cat 5 voice/data cabling, and SOHO Wi-Fi deployment.
- Installed and managed PBX voice network & secure video-teleconferencing services as necessary using military-grade & commercial VoIP hardware and software.
14. Provider Contracts
The definition of a provider contract is 'an agreement between a contracting entity and a provider according to which the provider agrees to deliver medical services to a claimant under this title in exchange for payment or reimbursement of an agreed-upon amount.' A provider contract relates to exactly one business partner. It consists of a contract header and contract items and details like contract start date, contract end date, authorization group, company code for authorization checks and the number of the business partner who entered the provider contract.
- Evaluate and negotiate dental provider contracts and financial reimbursements according to standards developed by senior management.
- Negotiate and draft provider contracts in compliance with company benchmarks and Medicare/CMS reimbursement methodologies.
15. Fee Schedules
- Look up and create spreadsheets of fee schedules for physicians and healthcare provider groups.
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Laura Kier
Network Design and Administration Instructor
List of network contractor skills to add to your resume
The most important skills for a network contractor resume and required skills for a network contractor to have include:
- Customer Service
- Service Calls
- Provider Network
- Medicaid
- Network Composition
- Contract Templates
- Stable Network
- Switches
- Network Hardware
- Troubleshoot
- Series Routers
- Windows XP
- VoIP
- Provider Contracts
- Fee Schedules
- Contract Language
- TCP/IP
- LAN
- Desktop
- Network Devices
- Network Security
- Linux
- WAN
- POS
- VPN
- Network Troubleshooting
- OS
- PCS
- Juniper
- Ethernet
- RF
- Network Issues
- Network Systems
- T1
- Network Equipment
- Unix
- Nexus
- Network Problems
- Windows NT
- DNS
- BGP
- Technical Assistance
- Sprint
- SME
- CAT5
Updated January 8, 2025