Senior Network Engineer
Network engineer job in Houston, TX
ABOUT OF CLIENT
Join Our Client as a Senior Network Engineer and lead the design, security, and optimization of enterprise network infrastructure. Bring your expertise in Cisco, SD-WAN, and cloud environments to drive innovation and reliability across global systems. An exciting opportunity to shape the future of a high-performance network team.
ABOUT THE ROLE
We are seeking an experienced Senior Network Engineer to design, build, secure, and optimize complex enterprise network environments. This role plays a critical part in ensuring network reliability, performance, and security while contributing to forward-looking architecture and technology strategies.
RESPONSIBILITIES
Establish and maintain network performance
Build network configurations and troubleshoot problems
Design and audit IP addressing schemes
Develop system configurations and oversee installations
Define, document, and enforce system standards
Troubleshoot outages and schedule upgrades to maximize performance
Configure routers, switches, and SD-WAN equipment
Collaborate with architects on network optimization
Secure systems by defining policies and monitoring access
Maintain knowledge through professional development and industry research
Partner with security teams to ensure enterprise-level protection
Provide technical strategy and guidance for network growth and innovation
Lead changes in architecture, design, and technologies
Serve as a technical consultant on enterprise-wide projects
Support LAN, WAN, WLAN, and Cloud connectivity architectures
Manage network infrastructure for growth, resilience, and disaster recovery
Provide 3rd level support for escalated network issues
Assist with wireless infrastructure and EA network design impacts
Lead large-scale network projects and provide regular progress updates
Maintain compliance with company policies, procedures, and safety requirements
QUALIFICATIONS
MUST HAVE Strong knowledge of IP Routing Protocols including and specifically EIGRP and BGP including outage handling and migrations, eBGP/iBGP, route policies, etc..)
10+ years of LAN/WAN networking experience with deep understanding of communication methods (Multi-site, DC, retail or similar)
5+ years of hands-on experience with network firewall security (Cisco, Palo Alto, Fortinet)
Proven expertise in large-scale WAN/LAN Cisco network design and maintenance
Experience managing network projects and vendor/telco carrier relationships (Voice SIP/WebEx Cloud/Call Manager)
Full understanding of OSI model, DNS, DHCP, IP routing (L3), and switching (L2)
Experience with SD-WAN technologies, Meraki preferred
Cloud networking architecture (GCP, AWS, Azure preferred including gateways, VPC/VNet, VPN, peering)
Experience with Wi-Fi protocols and products (Aruba and Meraki preferred)
Proficiency in TCP/IP protocols in large networks
Strong IP scheme design and deployment background
PREFERRED QUALIFICATIONS
Bachelor's degree in Electrical Engineering, Computer Science, or related field
CCNA/CCNP or higher certification
Experience with Cisco Call Manager and WebEx Cloud
Knowledge of SIP and voice routing
Knowledge of both Cisco and Fortinet with preferred expertise in migrations from CISCO to Fortinet
Senior Support Engineer
Network engineer job in Irving, TX
Hybrid in DFW
Standard / W2 only
Contract to Hire $50-$70/hr on contract and conversion salary range from $90K to $105K, 15% bonus
We are looking for a Software Engineer with solid experience in
2 or more OOP languages such as Java, C#, C++, JavaScript, Python.
Must have
expertise in incident management and root cause analysis.
Must have an understanding of infrastructure, a foundation of data, OOP, and be a problem solver. Advanced proficiencies in Excel, and solid SQL/DB skills.
Senior Technical Support Engineer
Acts as a trusted escalation point for complex technical issues impacting critical systems. Combines deep technical analysis, cross-functional collaboration, and process leadership to ensure reliability and drive continuous improvement.
Key Responsibilities
Lead root cause analysis for major incidents and document preventive actions.
Validate and escalate software defects; provide impact assessments.
Serve as SME for core applications and infrastructure.
Perform advanced troubleshooting using SQL and code analysis.
Mentor support engineers and improve workflows, knowledge management, and defect prevention.
Collaborate with Product and Development teams to prioritize fixes.
Communicate progress and resolutions clearly to stakeholders.
Qualifications
5+ years in application support, QA, or software engineering. Looking for a software engineer*
Expertise in incident management and root cause analysis.
Strong SQL skills; experience with logs, database performance, and data integrity.
Understanding of application architecture, APIs, and integrations.
Ability to read/analyze code (Java, .NET, Python or similar; at least 2 languages).
Familiarity with ITSM tools and change management.
Excellent communication and stakeholder management skills.
Advanced Microsoft Office skills (Excel for reporting).
Bachelor's in CS or related field (or equivalent experience).
Media Network & Licensing Internship
Network engineer job in Irving, TX
At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!
CEC Entertainment, the global leader in family entertainment and operator of Chuck E. Cheese and Peter Piper Pizza restaurants, is seeking an Intern for the Spring semester in our Media Network, Licensing & Entertainment Department.
This is a paid internship that will provide you an opportunity for professional growth and development. This program will not qualify for college credit (exceptions may apply). This exciting opportunity will be based at our Corporate Support Center in Irving, TX and is 40 hours a week during typical working hours of 8:30am to 5:30pm. This Internship will require in-person attendance.
In this role you will be supporting the Global Licensing, Media & Entertainment division, with the objective to leverage the CEC brand to generate incremental revenue and value through Media Network partnerships, and licensed opportunities.
You will have the opportunity to learn:
How to pitch and execute DOOH Media and co-branded promotional programs, including proposal assembly, inventory valuation, creative development and review, and recap requirements.
Brand Licensing fundamentals, including category overviews, creative collateral development, contract negotiations, fee and royalty structures, categories, etc.
Content development and production fundamentals, including ideation to production, audio/visual elements, show FX, costume character and puppet programs.
Applicable majors/interests:
Sponsorship, Partnership Marketing, Media Sales, Promotions, Licensing, Product Development (Merchandise & E-Commerce), Branded Entertainment, Location Based Entertainment
General responsibilities may include (but not limited to):
Research brand campaigns applicable to CEC demographic, identify potential partners/campaigns, contribute to lead database for Media Network.
Participate in team meetings and contribute to ideation around partner programs for sales proposals and confirmed promotions.
Contribute to development and execution of Partner promotions.
Support Entertainment division within venue character program and video production, inclusive of basic editing, show FX programming, testing, file duplication, and archiving.
Conduct competitive analysis and present findings to CEC Leadership.
YOU SHOULD HAVE:
A Bachelor's degree in process
Be at least 18 years of age
A strong interest in Licensing, Sponsorship and Promotions
Ability to appropriately handle confidential and sensitive information
Microsoft Office Experience with strong aptitude in Excel
Excellent attention to detail
Ability to communicate effectively with both internal and external customers
Solid business acumen
Field Technician Starlink/Dish Network
Network engineer job in Havana, TX
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.
Bonus Opportunity: Earn a Trained and Active Bonus of $1,000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
Auto-ApplyWireless Network Reliability Engineer
Network engineer job in Texas
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Do you love the challenge of advancing a widely accepted technology? In the wireless infrastructure, you'll be responsible for bringing groundbreaking wireless connectivity to the world through Wi-Fi, Bluetooth, LTE, 5G and GPS. You'll work closely with our store focused teams to take up challenges on sophisticated issues, design and develop the next generation of our innovative connectivity technologies. You'll collaborate across departments to help craft wireless solutions that elevate our customer's experience with Apple products and services in Apple's Retail stores. Our goal is to ensure we deliver an extraordinary experience in our Retail stores that supports our customers' connection to their devices. Be part of an outstanding team of engineers, working with multi-functional teams to drive innovation and develop products used by millions worldwide. As a Wireless Network Reliability Engineer, you will be responsible for driving innovation and delivering solutions to Apple's premier retail stores. Your contributions will directly impact the experience of Apple's Customers.
A Wireless Network Reliability Engineer, you'll solve, design, and implement wireless infrastructure across Apple Retail Stores, working with IEEE 802.11 standards, encryption protocols, 802.1x, RADIUS, and EAP-TLS, handling multi-vendor solutions. As a Tier 3 escalation point your role involves addressing complex networking challenges, collaborating with vendors, and partnering with Engineering and Architecture to evaluate new technologies. The role requires deep technical skills, a collaborative spirit, and a focus on operational excellence.
Over 10 years of hands-on experience with wireless solutions and wireless network infrastructure Proficiency in automation, tooling, and scripting, with preferred expertise in Ansible and Python CCIE certification or equivalent credentials in Wireless technologies Willingness to participate in scheduled off-hour on-call support several weeks per year, with flexibility to handle change requests outside of standard business hours.
Expertise in wireless solutions, including IEEE 802.11 standards, encryption, WIDS, rogue detection, 802.1x, RADIUS, and EAP-TLS Experienced in high-density wireless network deployments Familiar with wireless technologies from Cisco, Aruba (Wireless Controller, AOS10, IAP, Airwave, ClearPass), Mist Wireless, Meraki Wireless, Cisco ISE, AirOS, IOS-XE, Cisco DNAC, and Splunk Proficient with wireless tools such as Spectrum Analyzers, Protocol Analyzers, RF Planning tools, and Site Survey Tools Strong understanding of TCP/IP (IPv4/IPv6), routing, and switching Knowledgeable in wireless client chipset/driver and RF engineering with consideration of regional frequency and power regulations
Junior Network Engineer
Network engineer job in El Paso, TX
Responsible for monitoring and troubleshooting the district-wide network, and configuring and managing network devices, including wireless Voice over IP (VoIP) systems. In-person work on campus is an essential function of this position. Deploy, maintain, and manage network monitoring software to track LAN performance, including baseline metrics, error rates, congestion, and overall efficiency. Analyze collected data, prepare network status reports, and collaborate with the Network Engineer to implement infrastructure design improvements.
Monitor network performance using diagnostic tools to identify errors and service disruptions. Troubleshoot and resolve issues through diagnostics and analysis, escalating complex problems to the appropriate technical contact. Notify affected departments of outages and generate clear, concise reports documenting network errors and service interruptions.
Configure network devices to implement design specifications and maintain consistency across subsystems such as routing, VLANs, and LANs. Ensure all configurations follow security best practices and compliance standards.
Utilize network monitoring tools to analyze user activity and resource utilization. Prepare detailed reports to support capacity planning and future network expansion.
Perform other duties as assigned. Required Qualifications:
1. Bachelor's Degree and five (5) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
2. Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP), or obtain Cisco certification within six (6) months of hire.
3. Effective oral and written communication skills.
4. Experience performing basic and complex network, wireless, and VoIP troubleshooting and preventive maintenance.
5. Working knowledge of principles and practices of Information Technology, networks, Internet technologies, server and systems administration, data protection, and disaster recovery strategies.
6. Experience in packet capturing and interpretation.
7. Effective interpersonal and organizational skills.
8. Experience generating and reviewing performance analysis reports.
9. Experience with high-capacity routers and Ethernet switches.
10. Experience generating proposals.
11. Must be willing/able to be on-call and must respond after hours to correct system problems.
12. Ability to manage multiple projects simultaneously.
13. Must be willing to work after hours to meet system installation and maintenance.
14. Comprehensive knowledge of IP routing and T1/PRI/ISDN circuits.
Special Conditions:
1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.
2. Extension of application deadline.
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.
If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
Out-of-town candidates invited for an on-campus interview will be reimbursed for one-half of the transportation cost for travel performed within the United States. The College will arrange and pay for up to two nights lodging.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to handle or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift 10 pounds and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Junior Network Engineer
Network engineer job in Texas
Auxiliary - Technical/Info Services/Technical Services
Information Technology Compensation Plan
Salary Range: $32.14 - $46.24 /hour
Shift Type: Full-Time
Wage/Hour Status: Non-Exempt
Reports To: Network Operations Supervisor
EMPLOYMENT BEGINS: As soon as possible
PRIMARY PURPOSE:
This position is responsible for maintenance, repairs, innovations, and improvements that ensure the reliability and performance of the district's network.
QUALIFICATIONS:
Education/Certification:
High School Diploma/GED.
Valid Texas driver's license.
SPECIAL KNOWLEDGE/SKILLS (Preferred):
Network Industry Certifications (Cisco, Palo Alto, A10 Networks, SolarWinds, etc.)
College-level Computer Science studies.
Network infrastructure engineering, implementation, and design
Network Security (NERC CIP and NIST CSF)
NAC solutions
Cisco iOS, Palo Alto PAN OS, A10 ACOS, SolarWinds, etc.
EXPERIENCE:
Engineering/Implementation of new Layer 2/3 networks
Engineering of new firewall, NAC, wireless Installations.
At least 2 years' experience with environments listed in special skills section.
MAJOR RESPONSIBILITIES AND DUTIES:
Maintain accurate documentation and coordinate network project activity
Monitor critical system redundancy and security for disaster recovery procedures and preparedness
Monitor network performance, and asset inventory, utilizing network management tools and following industry best practices
Manages contractors and consultants on a per-project basis
Create, maintain, and back up configurations for network equipment
Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
None
WORKING CONDITIONS:
Mental Demands:
Ability to work in an high-pressure environment while maintaining high degree of professionalism
Ability to work a flexible schedule as needed
Able to solve complex problems with tight deadlines
Communicating well in both oral and written form, complying with timelines
Physical demands/environmental factors:
Reaching with hands and arms and frequently repeating the same hand, arm, or finger motion
Ability to sit for prolonged periods of time.
Ability to lift 60 pounds.
Seeing close work such as typed or handwritten material
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.
Cisco Wireless Network Engineer
Network engineer job in Houston, TX
We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.
In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India.
We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.
Job Description
Senior Cisco Network Engineer with expertise implementing and supporting Wireless Networks, must have working knowledge of AirMagnet Wi-Fi software and wireless network troubleshooting tools.
Additional Information
Good comm skills are a big priority.
Network Engineer, Deployment & Support
Network engineer job in Fort Worth, TX
Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.
Minimum Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
* 6+ years of work experience responsible for designing, deploying and operating large-scale networks
* Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
* Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
* Experience working in a multi-vendor environment with hands-on experience with networking hardware
* Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
* Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines
* Proven experience working in a global team environment and solving problems with limited supervision
Preferred Qualifications
* Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies
* Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices
* Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
* Familiarity with the Linux based systems. • Experience with scripting and automation (Bash, Python, Perl)
* Technical leadership and people management experience
Responsibilities
* Deployment, configuration, and management of all network infrastructure on our data center campus
* Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
* Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks
* Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment
* Establish and implement global best practices and contribute to the design of new scalable network solutions
* Support the development, testing and integration of new hardware and software platforms into the network
* Participate in an on-call rotation to support the network infrastructure 24x7
* 10-30% travel based on project
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Network Support Engineer
Network engineer job in McKinney, TX
About Us: Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces. Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs.
Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location.
Here's a closer look at this key role:
The role is to deliver clear and effective technical support for ControlOne and network-related issues. You'll partner closely with Application Support Engineers and the Experience team to resolve escalations, strengthen customer relationships, and help drive long-term satisfaction and retention. You would be responsible for advanced troubleshooting across hardware, systems, the ControlOne platform, and network/ISP connectivity. You'll collaborate with third-party vendors when needed, perform remote diagnostics, and work through issues involving firewalls, switches, routing, and other network components. Tier 2 Network Engineers play a crucial role in ensuring a reliable and secure customer experience, while participating in the on-call rotation to support business continuity.
Responsibilities:
Customer-Facing Responsibilities
* Lead troubleshooting through calls, screen shares, and tickets with clear, confident communication
* Provide accurate, timely updates to customers regarding progress and next steps
* Explain ControlOne concepts (Zero Trust, policy behavior, routing impact) in customer-friendly terms
* Own each case through resolution and deliver clear root cause explanations once resolved
Technical Responsibilities
* Troubleshoot and resolve ControlOne issues: identity, routing, edges, policies, and endpoint agents
* Diagnose advanced network issues across LAN/WAN, firewalls, ISP connectivity, and VLANs
* Assist with device provisioning, agent deployment, edge setup, and policy tuning
* Conduct UC onboarding assessments with a focus on network readiness
* Review logs, packets, and system behaviors to isolate problems
* Escalate clean, well-documented cases to Tier 3/Eng when necessary
* Contribute to internal knowledge sharing and product feedback loops
Operational Responsibilities
* Manage tickets in Zendesk, prioritizing based on severity and customer impact
* Multitask across outbound calls, queue calls, and tickets with strong time management
* Work collaboratively with internal teams, customers, partners, ISPs, and third-party vendors
* Participate in the on-call rotation
* Maintain working knowledge of all Cytracom products and integrations
Competencies:
* Empathy for the customer and the ability to tailor communication for the given audience
* Working knowledge of Voipmonitor, Wireshark, and Zendesk
* Technical aptitude
* Strong networking knowledge
* Firewall configuration and troubleshooting
* De-escalation technique
* Passion for technology and their work
* Creative and analytical thinking
* Problem-solving mindset
* Ability to thrive under pressure
Attributes:
* Self-managed
* Self-disciplined
* Team player
* Detail-oriented
* Inquisitive nature
* Commitment to excellence
Our Benefits:
* Medical, dental, and vision insurance is available
* 401K
* Disability and Life insurance
* Paid vacations and holidays
* Flexible PTO policy
* Casual, laid-back work environment
* Free refreshments
* Standing desks
Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.
Senior Lead Software Engineer - Network Engineer
Network engineer job in Plano, TX
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector of the Infrastructure Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
Develops secure and high-quality production code, and reviews and debugs code written by others
Drives decisions that influence the product design, application functionality, and technical operations and processes
Plan, design, deploy, and configure network solutions/fabrics for the Wide Area Network environment consisting of Cisco routers, switches, and other network devices.
Provide technical expertise and problem-solving methodologies to the project to modernize the Enterprise WAN. Ensure network designs adhere to industry best practices and security standards.
Manage lifecycle of network infrastructure, including deployment packages, as-built documentation, and performance optimization strategies.
Troubleshoot and resolve complex network issues, considering upstream/downstream dependencies and advising on mitigation actions.
Ensure compliance with shared responsibility models, including physical infrastructure, connectivity, and facility-level standards (SOC 2, ISO 27001)
Support integration with compute, storage, and appliance services, including provisioning white space and configuring baseline device settings.
Design and implement Transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing
Required qualifications, capabilities, and skills
Formal training and certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
Hands on experience in Network Engineering and formal training or certification on technical and network design concepts (CCIE,CCNP etc.)
Knowledge of one or more areas of SW Engineering/infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
Exceptional skills in Networking Technologies- Experience configuring and troubleshooting routing and switching protocols (BGP, Multi-protocol BGP, OSPF, VXLAN, MPLS, RSVP-TE, IS-IS), working knowledge of network protocols (TCP/UDP, DHCP, DNS, LB, FWL, Proxy) and experience with IPv4 and IPv6
Deep knowledge multiple infrastructure technologies and scripting languages (e.g., Python, JavaScript, yaml, Json, Bash, etc.)
Knowledge of on-premises and remote Data Center technologies and operations
Strong experience in several OS and Hypervisor platforms (Hyper-V, ESXi, KVM, VMWARE, Open Shift)
Deep technical knowledge of Hardware Platforms Cisco ASR Class Routers and Arista
Experience in infrastructure engineering automation, optimization and observability
Experience in deploying and using telemetry tools to improve visibility in service offerings
Solid understanding of public cloud technologies, for AWS / Azure on Kubernetes, Terraform
Knowledge of network segmentation, firewall architectures, and compliance models
Preferred qualifications, capabilities, and skills
Experience in CI/CD and tools like Ansible, Terraform, Puppet for automating configuration management and deployment processes
Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies
Understanding of different Optics and internals of a switch ASIC
Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
Understanding of network hardware platforms and their specifications in the datacenter space
Ability to tackle design and functionality problems independently with little to no oversight
Auto-ApplyNetwork Technician I
Network engineer job in La Joya, TX
Job Title: Network Technician Wage/Hour Status: Non-Exempt Reports to: Director of Technology Pay Grade 6: Administrative Support Pay Plan Instructional Technology Resources
District Primary Purpose: To assist and promote La Joya ISD in implementing a rigorous curriculum/instructional program that supports student success and achievement.
Department Primary Purpose: Responsible for first level campus and district support in the installing, maintaining, troubleshooting and resolving of problems with district computers and networks.
Qualifications:
Education/Certification: High School Diploma
N+ or A+ Certification Preferred
Associates Degree preferred
Experience/Knowledge: Knowledge of diagnosing and resolving equipment and software related problems
Knowledge of computers, networks, and related software
Knowledge of LAN network design and installation
Ability to analyze and resolve computer network problems
Good organizational, communication, and interpersonal skills
Ability to work with multiple operating system and network protocol
Major Responsibilities and Duties:
* Troubleshoot and resolve minor Local Area Network (LAN) server problems and hardware, software, and/or configuration problems.
* Upgrade and install network computer hardware and software to include building new servers and scheduling server down time.
* Perform network maintenance tasks such as backups, statistical reports, file restoration, and equipment replacement.
* Write requisitions for parts, repairs, and supplies.
* Complete computer and network repairs on-site when possible.
* Transport equipment to and from school and repair location.
* Administer periodic preventive maintenance on computer equipment
* Assist Network Administrative Specialist in maintaining hardware inventory, repair inventory and maintenance records.
* Assist Network Administrative Specialist in performing yearly physical inventory of all district microcomputer equipment.
* Assist Network Administrative Specialist in the installation of microcomputer and networks.
* Assist Network Administrative Specialist in the implementation of computer-based instructional project(s).
* Train and certify on new technology as appropriate.
* Perform other duties as assigned.
WORKING CONDITIONS:
Mental Demands:
Ability to communicate effectively (verbally and written); ability to use and repair computer; ability to maintain emotional control under stress; ability to read architecture blueprints and network layouts; ability to utilize organizational skills; ability to use and learn from technical self-pace pre-certification courses.
Physical Demands/Environmental Factors:
Occasional and irregular hours; frequent and repetitive hand motions; some district wide travel; frequent standing, stooping, bending, kneeling, pushing, pulling, some lifting up to 50lbs may be required.
POSITION WORKING DAYS: 226 Days
Wireless Network Engineer
Network engineer job in Austin, TX
We are seeking a highly experienced Wireless Network Engineer with over 10 years of expertise designing, deploying, and troubleshooting enterprise Cisco wireless networks in complex medical environments, including hospitals, outpatient clinics, and multi-story clinical offices. The ideal candidate will be proficient with Ekahau software, hold an advanced wireless certification (CWNP or CCNP Wireless), and demonstrate expertise in QoS, packet capture analysis using Wireshark, and high-density wireless design. This role requires a strong understanding of RF behavior in healthcare environments, including x-ray shielding, elevator shafts, and dense medical equipment. Experience with Cradlepoint LTE, Cisco Spaces for asset tracking and telemetry, and integration with Cisco Catalyst Center is preferred. The ideal candidate also enjoys working collaboratively to troubleshoot complex issues and deliver high-performing solutions.
Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.
Responsibilities
Essential Functions
Design and deploy secure, high-density Cisco wireless networks in healthcare environments, ensuring reliable coverage, capacity, performance, and compliance with medical safety standards.
Conduct predictive and validation wireless surveys using Ekahau Pro and Sidekick, optimizing RF designs and verifying post-deployment performance.
Analyze wireless network behavior and troubleshoot complex issues such as roaming, interference, latency, and connectivity using tools like Wireshark and wireless packet captures.
Implement and manage QoS policies to prioritize mission-critical wireless applications including VoIP, video conferencing, and medical telemetry.
Troubleshoot and resolve RF challenges in complex clinical environments, including x-ray rooms, elevator shafts, and lead-lined spaces.
Design and support Cisco Spaces for real-time location services (RTLS), asset tracking, and environmental telemetry.
Deploy and manage Cradlepoint LTE solutions for primary and backup WAN connectivity across mobile and remote healthcare sites.
Integrate and maintain wireless infrastructure within Cisco Catalyst Center for centralized configuration, policy management, monitoring, and assurance.
Document wireless architectures, RF plans, configurations, standards, and support procedures for long-term maintainability and compliance.
Collaborate effectively with clinical, facilities, security, and technical teams to ensure solutions align with healthcare operational needs and regulatory requirements.
Provide Tier 3 support and contribute to operational excellence in a 24/7 patient-care environment.
Qualifications
MINIMUM EDUCATION: High School Diploma or equivalent (higher degree accepted)
PREFERRED EDUCATION: Associates Degree (higher degree accepted)
MINIMUM EXPERIENCE:
10+ years Experience Experience designing and supporting Cisco enterprise wireless networks
REQUIRED CERTIFICATIONS/LICENSURE:
CWNP
CWDP
CWSP
Cisco ENWLSD (CCNP WIRELESS)
Auto-ApplyNetwork Ops Engineer
Network engineer job in Texas
Job Description
Role: Support a large enterprise IT contract for the DOD.
Responsibilities: Handle service inquiries, troubleshoot complex problems, perform technical software configuration, and provide customer support.
Primary Responsibilities
System Maintenance: Maintain and configure computer systems, network servers, and virtualization.
Troubleshooting: Diagnose and resolve hardware and software errors.
Infrastructure Management: Maintain IT infrastructure, including operating systems, security tools, and applications.
Server Administration: Perform tasks like user/group management, security permissions, and monitoring resources.
Network Support: Install and configure LANs, WANs, and network segments.
Basic Qualifications
Education: BS with 4-8 years of experience, or Master's with 2-6 years of experience.
Certifications: DoD 8570.11- IAT Level II certification (e.g., Security+ CE, CCNA-Security).
Skills: Strong knowledge of systems and networking software, hardware, and protocols; experience with virtualization, security, and disaster recovery protocols. Proficient with the Windows infrastructure environment, to include Domain Controller, SCCM, and SQL, with an understanding on how to patch, deploy, upgrade and maintain all Windows systems.
Clearance
Requirement: US Citizenship and an active Secret clearance.
2nd Shift
Auto-ApplyQuext Wireless Network Engineer - Lubbock, TX Office
Network engineer job in Lubbock, TX
Job Overview: We are seeking a highly skilled Wireless Network Engineer with extensive experience in Network Operations to join our team. In this role, you will be responsible for the design, deployment, maintenance, and optimization of wireless network systems, ensuring their reliability, performance, and security. You will also oversee network monitoring, troubleshooting, and provide solutions for network-related issues in an operational environment. This role demands a strong technical background in both wireless technologies and network operations management. Employee Testimonial Key Responsibilities: * Wireless Network Design & Implementation: *
Design, configure, and deploy wireless network infrastructure (Wi-Fi, LAN, WLAN) for enterprise and large-scale environments. * Work closely with cross-functional teams to understand business needs and translate them into network architecture and design. * Conduct site surveys to assess coverage, signal strength, and capacity requirements for optimal wireless performance. * Network Operations & Support: *
Monitor the health and performance of the wireless network using network management tools. * Troubleshoot network issues, including interference, signal degradation, and connectivity problems. * Collaborate with other IT teams to maintain network performance, optimize capacity, and resolve service interruptions. * Develop, implement, and enforce network operations best practices and standard operating procedures (SOPs). * Network Security: *
Ensure the security of wireless networks by implementing strong encryption methods, secure access controls, and wireless threat management. * Regularly update and patch network hardware and software to protect against vulnerabilities. * Monitor and respond to security breaches and attacks in the wireless network infrastructure. * Performance Monitoring & Optimization: *
Use network monitoring tools to track wireless performance, throughput, latency, and signal strength. * Perform regular performance tuning and optimization to meet the organization's evolving network demands. * Analyze network traffic patterns and recommend solutions to improve network efficiency and scalability. * Documentation & Reporting: *
Maintain detailed documentation for network designs, configurations, and changes. * Produce performance and health reports for management, providing insights on network efficiency and usage trends. * Prepare and update network diagrams, architecture documentation, and technical manuals. * Troubleshooting & Problem Resolution: *
Provide Level 1-3 network support for wireless and network-related issues. * Lead the investigation and resolution of escalated network issues, ensuring minimal downtime and disruption. * Work with vendors and third-party providers to resolve complex network issues and maintain strong relationships with external parties. * Collaboration & Training: *
Work with other engineers, network specialists, and IT personnel to maintain seamless network operations across the organization. * Provide training and mentorship to junior engineers and network support staff. * Participate in network audits, assessments, and capacity planning to ensure future network growth. * Continuous Improvement & Innovation: *
Stay up to date with the latest wireless technologies, standards, and best practices. * Participate in industry forums, webinars, and conferences to expand knowledge of emerging trends. * Suggest and implement improvements to enhance wireless network performance and operational efficiency. Required Skills and Qualifications: * Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience. * 5 years of experience in network operations and wireless networking. * Hands-on experience with wireless network technologies (e.g., Wi-Fi 6, WLAN, RF planning). * Familiarity with wireless controllers, APs (Access Points), and management systems. * Strong understanding of network protocols, including TCP/IP, DNS, DHCP, and others. * Experience with network monitoring tools (e.g., SolarWinds, Wireshark, NetFlow). * Proficiency in troubleshooting wireless and network-related issues. * Knowledge of network security best practices (e.g., WPA3, VPNs, RADIUS). * Experience with vendor-specific wireless equipment, such as Cisco, Aruba, or Ubiquiti. * Ability to work in a fast-paced environment with cross-functional teams. * Strong analytical and problem-solving skills. * Excellent written and verbal communication skills. Preferred Qualifications: * Certifications such as Cisco Certified Network Associate (CCNA), Certified Wireless Network Administrator (CWNA), or Certified Wireless Network Expert (CWNE). * Experience with cloud-based wireless network solutions. * Familiarity with SD-WAN and network automation tools. * Experience with network scripting or automation (e.g., Python, Ansible). * Knowledge of VoIP and multimedia network applications. Work Environment: * On-call support or shift work may be required for 24/7 operations * Travel requirements, if any, such as fieldwork or site visits * Madera Residential, LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.
Senior Lead Network Engineer II
Network engineer job in Austin, TX
Senior Lead Network Engineer IIEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products.
Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: *******************
#CJ
Auto-ApplySenior Lead Software Engineer - Network Engineer
Network engineer job in Plano, TX
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector of the Infrastructure Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
Develops secure and high-quality production code, and reviews and debugs code written by others
Drives decisions that influence the product design, application functionality, and technical operations and processes
Plan, design, deploy, and configure network solutions/fabrics for the Wide Area Network environment consisting of Cisco routers, switches, and other network devices.
Provide technical expertise and problem-solving methodologies to the project to modernize the Enterprise WAN. Ensure network designs adhere to industry best practices and security standards.
Manage lifecycle of network infrastructure, including deployment packages, as-built documentation, and performance optimization strategies.
Troubleshoot and resolve complex network issues, considering upstream/downstream dependencies and advising on mitigation actions.
Ensure compliance with shared responsibility models, including physical infrastructure, connectivity, and facility-level standards (SOC 2, ISO 27001)
Support integration with compute, storage, and appliance services, including provisioning white space and configuring baseline device settings.
Design and implement Transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing
Required qualifications, capabilities, and skills
Formal training and certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
Hands on experience in Network Engineering and formal training or certification on technical and network design concepts (CCIE,CCNP etc.)
Knowledge of one or more areas of SW Engineering/infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
Exceptional skills in Networking Technologies- Experience configuring and troubleshooting routing and switching protocols (BGP, Multi-protocol BGP, OSPF, VXLAN, MPLS, RSVP-TE, IS-IS), working knowledge of network protocols (TCP/UDP, DHCP, DNS, LB, FWL, Proxy) and experience with IPv4 and IPv6
Deep knowledge multiple infrastructure technologies and scripting languages (e.g., Python, JavaScript, yaml, Json, Bash, etc.)
Knowledge of on-premises and remote Data Center technologies and operations
Strong experience in several OS and Hypervisor platforms (Hyper-V, ESXi, KVM, VMWARE, Open Shift)
Deep technical knowledge of Hardware Platforms Cisco ASR Class Routers and Arista
Experience in infrastructure engineering automation, optimization and observability
Experience in deploying and using telemetry tools to improve visibility in service offerings
Solid understanding of public cloud technologies, for AWS / Azure on Kubernetes, Terraform
Knowledge of network segmentation, firewall architectures, and compliance models
Preferred qualifications, capabilities, and skills
Experience in CI/CD and tools like Ansible, Terraform, Puppet for automating configuration management and deployment processes
Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies
Understanding of different Optics and internals of a switch ASIC
Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
Understanding of network hardware platforms and their specifications in the datacenter space
Ability to tackle design and functionality problems independently with little to no oversight
Auto-ApplyNetwork Administrator
Network engineer job in Brownsville, TX
PREREQUISITES: * Bachelor's Degreein Technology, information systems, computer science or related field. * Five (5) years, preferred (10) years, of experience with enterprise network infrastructure systems. * Experience with web-based productivity suites, virtualization infrastructure, and SDN (software-defined network).
PREFERRED:
* Master's degree in technology, information systems, computer science or related field.
RESPONSIBILITY: Under the direction of the Director of Technology Services, the Network Administrator is repsonsbile for designing, administering,monitoring and implementing network services within the District (WAN/LAN/WLAN). Duties of the job involve planning and overseeing the networking infrastructure, establishing procedures and methods to handle internet and intra-security, content filtering, data backups, disaster recovery, provides general technical support and assistance to faculty and staff while maintaining a high level of excellent customer service.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to satisfactorily perform each essential function as listed in the evaluation portion of this document. The requirements listed below are representative of the knowledge skill, and/or ability required to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Network Operations Engineer
Network engineer job in Cibolo, TX
* Daily SORT processing and JCL modification * Running daily and nightly batch jobs * Job scheduling and submission * System monitoring, performing health checks, escalating and resolving system errors or abends, and generating performance reports * 24/7 Monitoring, maintaining, and troubleshooting infrastructure
* Diagnosing and resolving network issues, including hardware, software, and connectivity problems.
* Incident response
* Communicating with other IT teams, vendors, and sometimes customers to resolve issues and escalate problems when needed.
* Creating and maintaining documentation for network configurations, troubleshooting procedures, and incident resolutions.
* Performing routine maintenance tasks such as backups, updates, and security patching.
* Manage open incidents
* Responsible for after-hours and weekends on-call duties
* Minimum (6-8) years related work experience
* Mainframe operating systems like z/VSE, job control languages, scheduling tools, and strong analytical and communication abilities.
* Experience with network monitoring tools, incident management systems, and network security practices.
* Strong understanding of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and operating systems.
* Ability to quickly diagnose and resolve network issues using various tools and techniques.
* Effective verbal and written communication skills to collaborate with others and explain technical information.
* Ability to prioritize tasks, manage time effectively, and work under pressure in a fast-paced environment.
Salary Range- $70,000-$75,000 a year
#LI-SP3
#LI-VX1
Broadband Network Specialist
Network engineer job in Pharr, TX
Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele.
Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today!
What's your day like?
As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technical support to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems.
Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents.
Requirements for this Broadband Network Specialist job
To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments.
Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment.
This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure.
Knowledge and skills required for the position are:
* Must be knowledgeable on the practices and principles of fiber to the home/premise networks.
* Knowledge of implementing managing and monitoring local and wide area networks.
* Knowledge of implementing managing and monitoring wireless networks.
* Knowledge of network diagnostic tools and in broadband ISP networks.
* Capable of working in a fast-paced environment and effectively manage tasks/projects.
* Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
* Must be customer-service oriented, always have a customer friendly attitude and professional appearance.
* Skill in effectively using job related networking equipment.
* Skill in effectively using job related diagnostic equipment.
Make your move
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.