Network Engineer - L3
Network engineer job in Warsaw, IN
Job Description: Network Engineer - L3 (Onsite)
Type: Full-time / Onsite
As a Senior L3 Network Engineer, you will be responsible for the design, implementation, and high-level support of a complex enterprise network environment. You will serve as the highest escalation point for technical issues, ensuring the stability, security, and optimization of data center and cloud-managed infrastructures. This role requires deep expertise in Cisco ACI, Citrix NetScaler, and Meraki ecosystems.
Key Responsibilities
Infrastructure Support: Provide expert-level (L3) troubleshooting and management for global enterprise network operations.
Strong expertise and Hands-on experience with ACI.
Data Centre & Switching: Configure and maintain Cisco Nexus platforms and manage Cisco ACI fabric, including the definition and troubleshooting of fabric policies and tenant configurations.
Application Delivery: Manage Citrix NetScaler ADC for load balancing, GSLB, SSL offloading, and traffic optimization; utilize Citrix ADM Dashboard for centralized monitoring.
Wireless & Edge: Design and optimize wireless performance via Cisco WLC and manage cloud-based networking (VPN, Firewalls, SD-WAN) through Cisco Meraki.
Network Security: Implement and maintain identity management and web security using Cisco ISE and Cisco Umbrella.
Operational Management: Administer IPAM (Men & Mice) and oversee the lifecycle of SSL certificates via Digicert and CSC.
Monitoring & Tooling: Optimize network visibility using SolarWinds and Grafana, including alert suppression and performance dashboarding.
Vendor Coordination: Act as the primary technical point of contact for major telecom providers (Zayo, Lumen, AT&T, Granite) to resolve WAN and circuit issues.
Security Protocols: Ensure secure administrative access using Putty, Jump Servers, and FTP protocols.
Required Technical Expertise
Cisco ACI: Advanced knowledge of APIC controllers, leaf-and-spine architecture, and policy-driven fabric deployment.
Citrix NetScaler ADC: Hands-on experience with high-availability configurations, Content Switching, and Rewrite/Responder policies.
Cisco Meraki: Proficiency in managing MX Firewalls, MS Switches, and MR Access Points via the Meraki Dashboard.
Routing & Switching: Expert-level mastery of Cisco Nexus (9K/7K/5K) and Catalyst platforms.
Qualifications & Soft Skills
Experience: 10+ years of progressive experience in network engineering within large-scale environments.
Analytical Thinking: Exceptional root-cause analysis skills for resolving complex, multi-vendor network outages.
Communication: Ability to document high-level designs and present technical solutions to stakeholders and leadership.
Collaboration: Proven track record of working effectively in high-pressure, mission-critical environments.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Infrastructure Engineer
Network engineer job in Angola, IN
Thank you for taking time to stop by and take a look at the Infrastructure Engineer role I posted here on LinkedIN, I appreciate it.
If you have read my s before, welcome back! If you are new to my s...I am a real live human (not a bot, not Ai) writing this. Due to this, I like to add some humor to these s. If you are new to my job descriptions, welcome!
As with just about every role I work on, I am going to be focused on social fit as well as that technical fit. So, you might ask, what are those 'social fit' characteristics? I'm glad you asked. Here are some:
This is not a role that is clearly defined where 'this is my job' and 'this isn't my job'. Pretty much, everyone here jumps in and helps others when needed. So, if you are really rigid in terms of 'I want to do this, but I don't want to do that', we probably wont have a fit for this one.
This is a role for that 'thinker' personality. That person that looks at that big picture, will look at infrastructure from a standpoint of not just spinning up another server. Rather, asking that question 'what problem are we trying to solve, and then work backward from there'.
This role is being done onsite Monday through Friday in Angola, Indiana. This role is permanent and fully benefitted as well. We are really only looking for candidates within driving distance to Angola. There are no relocation dollars available for this role, so that is why we are really only looking for candidates that are local.
I can only work with US Citizens or Green Card Holders for this role. I cannot work with H1, H4, OPT, EAD, F1, STEM, or anyone that is not already a US Citizen or Green Card Holder for this role.
I am not working with external firms for this role. No 3rd parties.
Here is what we are seeking:
While this role we are seeking something of a mix of Infrastructure and Server Engineer with Help Desk tasks. You will be working in a facility where you will be, pretty much, the only IT person there. The organization as a whole, however, will have IT resources scattered across the midwest. So, you won't be completely on your own. For this role, you will be focused on server infrastructure, Windows, Intune, M365, LAN/WAN infrastructure, as well as break/fix efforts. The user environment in the facility you will be stationed in is really only 35 people. However, on a larger scale, there are roughly 1,000 users across all the facilities that you will primarily be working with.
Here are the main tasks you will be working on (we are not expecting the person hired for this role to be an expert in all these things...but enough breadth in these topics should do the trick):
On-Site IT Support and Facility Tech Operations. You will act as the primary IT contact for the facility in Angola, Indiana as well as Tier 2 & 3 support across the plants (this is where the 1,000 users come in).
Local Network Maintenance. This will include monitoring & maintaining LAN/WAN networks (routers, switches, cabling), troubleshooting of firewalls (they are a Fortinet shop), and ensuring backups function properly.
Server and Directory Administration. This will include maintenance of on prem Windows servers and AD, patching, firmware updates, management of DNS/DHCP and GPOs.
Microsoft 365 Tenant Management. This will include maintenance of Exchange online, teams and SharePoint.
Endpoint Management and Security. This will include maintenance of security standards for desktops/laptops, deployment updates and antivirus tools.
User Training and Documentation. This will include assistance in creation of best practices for passwords, pfhising awareness, and simple how-to guides.
Inventory and Asset Management. Maintain accurate hardware/software inventory and IT documentation.
Here is what we are seeking in terms of skills:
At least 2 years in network/server maintenance roles.
At least 3 years in IT support/help desk roles.
Experience working in the manufacturing space.
Experience with Windows 11, Windows Server 2016 / 2019, and M365 administration.
Networking experience...this should include TCP/IP configs, VLAN configs & support, and DNS & DHCP experience.
Excellent troubleshooting, communication, and organizational skills.
Network Operation - MADS Lead
Network engineer job in Gas City, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Technical Lead Engineer - Enterprise Connectivity MADS
Join the Enterprise Connectivity organization as a Technical Lead Engineer to drive Mergers, Acquisitions, Divestiture, and Special Projects (MADS) initiatives, secure our network, and power our global expansion!
As a Technical Lead Engineer in the Enterprise Connectivity team, you will be at the forefront of major Mergers, Acquisitions, Divestiture, and Special Projects (MADS) initiatives. Your leadership will be instrumental in shaping the future of our network infrastructure by managing complex project portfolios, prioritizing critical tasks, and allocating resources to ensure seamless execution. You will collaborate closely with the Mergers Architect, Network Operation Manager, Project Manager, and external vendors to plan, implement, and oversee new site deployments, upgrades to existing sites, and decommissioning of legacy locations.
Your passion for innovative solutions and commitment to excellence will drive the success of our most strategic network projects. By inspiring cross-functional teams and fostering a culture of collaboration and accountability, you will help deliver secure, reliable, and scalable network solutions that support the company's growth and transformation. Your impact will be felt across the organization as you enable business expansion, safeguard digital assets, and continuously improve operational efficiency.
What You'll Be Doing:
This role as MADS Technical Lead Engineer for the EC team, you will provide strategic direction and inspire cross-functional teams, including the Mergers Architect, Network Operation Manager, Project Manager, and external vendors-to successfully plan, implement, and manage new site deployments, upgrades, and decommissions. This role requires strong leadership to coordinate diverse stakeholders, drive project alignment with business objectives, and deliver robust network solutions that support organizational growth and transformation.
How You'll Succeed:
Technical Delivery Responsibilities
Lead design and implementation efforts, and support of LAN, WAN, wireless, firewall, and load balancer infrastructure during complex business transitions. They serve as a technical leader, safeguarding performance and reliability while enabling strategic change.
Assess MADS project requirements for compliance with Enterprise Connectivity (EC) standards and network infrastructure best practices, including LAN, WAN, WWAN, Firewall, and load balancer technologies. Ensure all network designs adhere strictly to EC guidelines for consistency and reliability.
Review complex projects involving network technologies and hardware. Define technical requirements to ensure all projects meet top technical standards.
Lead a team of technical analysts handling network installation, configuration, and management, ensuring their work meets project objectives and technical standards for smooth operations.
Collaborate with Project Managers to monitor project status and lead key network initiatives, ensuring alignment with business goals and technical standards.
Manage new site deployments, network upgrades, and legacy infrastructure decommissioning, ensuring each step aligns with growth and transformation objectives.
Improve EC MADS by finding new capabilities and optimizing current procedures, promoting innovation for better network performance and reliability.
Communicate project status, risks, and solutions clearly to stakeholders in both business and technology, fostering transparency and collaboration for project success.
People Management
Influence and guide cross-functional teams to achieve high performance and meaningful results, supporting each member with coaching and career development. Manage project priorities and resources to maximize team effectiveness and business impact, while maintaining a culture of accountability, collaboration, and continual growth.
Relationship Management
Work with architects, project managers, and operations leaders to align network projects with business goals. Oversee vendors to ensure quality and compliance, including contract negotiations. Coordinate with tech teams for alignment with objectives and network security.
What You Should Bring:
Proven Network infrastructure knowledge/expertise across LAN, WAN, Wireless, Firewall, and Load balancer.
Proven ability to lead and mentor technical teams
Demonstrated capability to lead & influence major projects and business outcomes
Experience in managing relationships with third-party vendors and service providers
Experience in budgeting, cost control, and financial management
Basic Requirements:
Bachelor's degree in Information Technology, Computer Science, or a high school diploma/GED AND 12 years of working experience in Information Technology
10+ years of experience network infrastructure knowledge/expertise in an IT service organization
Qualified candidates must be legally authorized to work in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.
Additional Information:
Position requires 5-10% travel
Position located in Indianapolis, Indiana working in a hybrid model. (Relocation required)
Organization Overview
Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what's possible through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.
The Global Information and Services Tech team is at the forefront of digitalization to enable and advance the entire company, with increased productivity and best-in-class Customer experiences. This team provides a robust and sustainable infrastructure of hardware, software and services that are critical to enable our global workforce and business to operate and transform. As leaders in technology and understanding business requirements and challenges, this team defines and leads the overall company technology strategy.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$126,000 - $224,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyNetwork Engineer
Network engineer job in Fort Wayne, IN
Anchor Point Technology Resources, established in 2004. Our corporate office is located in the heart of Indianapolis, Indiana, with locations in Cincinnati, OH and Louisville, KY. Anchor Point is a locally owned WBE.
Position Details:
The individual in this position will be responsible for the design, testing, documentation and upkeep of the Corporate data Network.
Most Important skills
Extensive troubleshooting abilities.
Candidates need to have strong skills (not just knowledge) in routing protocols OSPF BGP; Cisco switching Nexus 7k; dual supervisor cards and Cicso hardware 6509.
They need to have experience in working with DNS & DHCP and fully understand the system process.
Job Description:
Strong knowledge of Networking, Switches, Routers, Hubs, Load Balancers, LAN, WAN, TCP/IP, QoS, BGP, OSPF, ATM, PPP, Ethernet, WIFI.
Tier 3 support for Network issues.
Requires the Engineer to troubleshoot and resolve Network related issues that have been escalated to them from the CSC organization and Corporate Network Engineer organization.
Planning and designing the future corporate Network, lab testing new equipment and processes, creating support documentation and procedures for the corporate data Network.
Install, configure and maintain new equipment and software for Networks.
Utilize monitoring tools to evaluate Network performance and evaluate where we need to apply changes to growing areas in the Network.
Maintain Network drawings and documents with current configurations and supporting data (i.e. circuit ID's) Document Network problems and resolution for future reference.
Qualifications
Extensive hands-on experience with Cisco Network equipment.
Extensive Network troubleshooting experience.
Able to work with other people.
Able to work independently without supervision.
Strong organization and Network planning.
Ability to work extra hours and work on an on-call rotation.
Excellent communication skills, both verbal and written. Working knowledge of maintenance, monitoring protocols and software. Travel required as necessary.
Knowledge of Cisco Nexus/NX-OS ISr.routers, Cisco Catalyst Switches, Cisco Wireless Access Points, F5, Citrix Netscaler and ACE products.
Professional certifications such as CCNA, CCNP or equivalent a plus, but not necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Network Engineer
Network engineer job in Fort Wayne, IN
About the Role
We're looking for a skilled and proactive
Network Engineer
to join our team in Fort Wayne, IN. In this role, you'll monitor and maintain networking equipment for multiple clients, respond to technical support tickets, and assist with project development and rollouts. You'll work in a fast-paced environment where problem-solving, communication, and independence are key to success.
Responsibilities
Monitor, maintain, and optimize networking equipment and systems
Respond to client tickets related to Windows Server and networking issues
Assist with planning and executing IT infrastructure projects
Provide Tier 1-Tier 3 technical support
Document network diagrams, workflows, and procedures
Support Junior Technicians and contribute to team development
Ensure compliance with security standards and system updates
Requirements
Must-Have Skills
Routing and Switching
Windows Server Administration
Active Directory
DHCP & DNS
Office 365 Management
Must be able to lift up to 50 lbs.
Preferred Skills
Fortigate Firewalls
Aruba Switches and Access Points
Certificate Management
What Makes You Successful
Proactivity
- You take initiative and anticipate issues
Problem Solving
- You tackle challenges with confidence and creativity
Positive Communication
- You build trust with clients and collaborate effectively
Work Environment
This is an on-site position based in our Fort Wayne office, conveniently located off Dupont Road. You'll work with clients across various industries and collaborate with a supportive technical team.
Career Path
This role offers a clear path to advancement into a
Senior Network Engineer
position, with opportunities for leadership and expanded technical responsibilities.
What We Offer
Full Benefits Package
: Health, dental, and vision insurance
Employee Ownership
: Become an Employee Owner after one year and share in our company's success
Continuous Learning
: Company-paid training and certifications
Career Growth
: We invest in your development and professional goals
Apply today
to join a team that values your expertise and supports your growth!
IT Network & Communication Engineer
Network engineer job in Fort Wayne, IN
Trelleborg is a world leader in engineered polymer solutions that seal, damp and protect critical applications in demanding environments. Our innovative engineered solutions accelerate performance for our customers in a sustainable way. By providing products and solutions in 18 different industries, our products can be found from the seabed to outer space.
As a member of our IT Team, you will support our computer networks and communication capabilities across a global infrastructure in conjunction with team members across the globe.
Summary of the role
The candidate should be especially experienced in the development, deployment, architectural design, and support of large Network and Communication Systems, mainly based on Cisco switching and routing, Extreme Networks Wi-Fi, and Zscaler/Palo Alto Firewall technology. The candidate will also have significant expertise in developing technology standards and policies, establishing corporate strategies and serving in project design roles. The position will be based in the USA.
Education and experience
Min. 5 years of work experience within IT Network infrastructure.
Bachelor's/Master's degree with an Information Technology background or equivalent.
Thorough understanding of Layer 2 and Layer 3 networking in larger IT Network environments.
Experience in designing and deploying enterprise LAN/WAN/WLAN and VoIP networks.
Extensive hands-on experience in and knowledge of IP routing/switching, protocols, Network Management, Cisco LAN/WAN, ExtremeNetworks WiFi, Palo Alto Firewall & Zscaler products.
Key interfaces and stakeholders
Customers in the different business areas within Trelleborg, including Managers.
External providers of technology and services.
Team members within IT Operations, Technical Services and the Global Data Center Team.
Behavioral characteristics
A pragmatic approach to tasks to achieve the most appropriate solution.
Must understand and actively pursue excellence in documentation.
Must possess initiative and passion to strive for excellence and exhibit an eye for detail.
Must have a desire to improve the technical and process landscape constantly.
Strives to improve skills and knowledge through training opportunities, professional publications and technical communities.
Tasks and responsibilities
Design, implement, manage, support and document wired and wireless campus networks.
Troubleshoot, isolate and resolve network issues.
Complete projects and tasks independently and with limited direct supervision.
Work on projects that include system deployment, support, and issue resolution.
Provide planning and setup for new network services.
Competencies
Structured approach to daily routines and troubleshooting processes.
Interest in applying change and process management rules in a disciplined manner.
Ability to clearly express ideas and concepts both verbally and in written form to a variety of audiences.
Ability to work in co-operation with vendors and colleagues across multiple business areas and countries.
Geography to cover and travel requirements
Based in the US and should be within commuting distance of a Trelleborg Facility. On-demand travel within the US with occasional travel outside of the US, is up to 40%.
Mid Tier Network Administrator - On Site
Network engineer job in Middlebury, IN
Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.
Job Description - Forest River Inc. - Mid-Tier Network Administrator - Onsite
The Forest River Information Technology Services team values brilliant and humble individuals who are passionate about our products and modern technology in general. In return, we provide a professional yet friendly working environment, plenty of opportunities to show us your creative side and give feedback on our strategic goals and objectives, and the opportunity to grow within your role.
We're looking for an experienced Mid-Tier Network Administrator to complete our team. In this role, you will be a skilled professional specializing in Cisco and Fortinet network solutions, likely experienced in switches, routers, and firewalls, and potentially involved in designing, developing, and implementing custom solutions.
Responsibilities
As a Mid-Tier Network Administrator, your responsibilities will include:
Install and configure network equipment to resolve hardware or software issues.
Collaboration and working closely with business units, stakeholders, divisions, and end-users to understand requirements and ensure solutions meet their needs.
Technical Expertise in additional skills such as PowerShell scripting, command-line, analysis, etc.
Problem-solving with the ability to adapt to troubleshooting and resolving issues within the network infrastructure.
Experience with RingCentral or other SaaS VoIP System.
Experience with vendor management and purchasing.
Strong Experience in network monitoring to identify performance improvement measures.
Support CAT 6/6A and fiber cable installation for new network connectivity as necessary.
Experience with network diagnostic tools and service aids to resolve equipment failures.
This position requires at least 5 years of experience in network administration or a similar capacity.
Excellent communication, organizational, and time management skills are essential.
Additional Requirements/Qualifications
An Associates degree in Computer Science or related education.
5+ years of experience with Network Administration.
Proven experience in customization, configuration, and development
Required experience with Cisco switch and router hardware.
Experience with Meraki Access Points.
Experience with Fortinet Firewalls.
Excellent written and verbal communication skills
Dependable transportation with business-related milage paid.
Ability to lift 50 pounds with or without accommodation.
Forest River offers a stable work environment that is fast-paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
Tech Support Engineer I
Network engineer job in Fort Wayne, IN
Job Title: Tech Support Engineer I
FLSA Status: Non-Exempt
Job Family: IT - Tech Support
Department: IT - Tech Support
Responsible for providing timely helpdesk resolutions, managing hardware and software inventory,
becoming an administrator on many software systems and services, training employees on the use of
provided technology, and managing hardware deployment and reclamation.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Document and resolve all user requests for technical support related to applications or technology
provided by the company through thorough analysis and research of problems while collaborating
with key departmental resources.
Oversee the timely setup of all new user hardware and software.
Participate in technology rollout projects including software upgrades, hardware deployment,
printer installation and removal, etc.
Participate in projects including analysis, systems design, testing, implementation and
documentation, as directed by management.
Create training materials for employees on the use of technology and applications.
Provide first level vendor contact for troubleshooting and purchasing activities.
Attend budgeted training seminars to gain knowledge and skills required to grow and excel in
fulfilling the responsibilities of this role.
Complete other projects as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform
each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Must possess clear written and verbal (phone) communication skills.
Must work well in team environment with open communication and strong collaboration toward team goals.
Must be familiarity with configuration and troubleshooting of Windows, mac OS, hardware, software applications, printing systems, and Office 365.
Must demonstrate patience working with people struggling to learn technical systems.
Must effectively interface with external contacts as well as Brotherhood employees, managers, and department staff members.
EDUCATION AND/OR EXPERIENCE
List Degree Requirement, Years' Experience, and Certifications
Associate's degree in Information Technology or related field of study is required.
Bachelor's degree is desired.
Technology and/or Insurance Certifications (A+, Network+, Microsoft, Apple, CPCU, CISR, etc.)
are desired.
Background in any aspect of the insurance industry is desired.
Terms and Conditions
This description is intended to describe the general content of and requirements for the
performance of this position. It is not to be construed as an exhaustive statement of duties,
responsibilities, or requirements.
Because the company's niche is the church and related ministries market, and because effective
service requires a thorough understanding of this market, persons in this position must be
familiar with church operations and must conduct themselves in a manner that will neither
alienate nor offend persons within this target niche.
Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this
position description in any way the company desires. This job description in no way implies that
these are the only duties, including essential duties, to be performed by the employee occupying
this position. This position description is not an employment contract, implied or otherwise. The
employment relationship remains “at-will”.
Technical Support Engineer
Network engineer job in Fort Wayne, IN
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Job Summary
The Technical Support Engineer delivers regional technical support to Q-SYS customers across North America. Key responsibilities include performing comprehensive diagnostics and troubleshooting for Q-SYS products, including audio, video, networking, and third-party control integrations. The ideal candidate will have extensive experience with integrated and converged networked AV&C products in various ecosystems, along with a good understanding of live sound and cinema markets and products.
This position is a hybrid role, working both remotely from home and on-site out of our Fort Wayne, IN office.
Key Tasks & Responsibilities (Essential Functions)
Serve as the Voice of the Customer for Q-SYS North America, offering troubleshooting and diagnostic support for Q-SYS Audio, Video, Control, and Network features, technologies, and applications. Provide assistance via phone, email, and chat.
Deliver best-in-class call-handling and call response times to Q-SYS's key accounts, ensuring exceptional service delivery.
Ensure thorough resolution of all issues and maintain accurate records in Q-SYS's CRM system (Salesforce).
Provide regular project status updates to management and customers, effectively communicating progress and issue resolution as required.
Improve Q-SYS knowledge by developing Knowledgebase articles as well as training material and programs as required.
Escalation/Crises management
Provide informal technical/functional direction to team members including training and mentoring new hires and frontline support teams as needed.
Lead Partner management support and other programs as required.
Skills and Minimum Experience Required
Reside within a commutable distance to Fort Wayne, IN to attend in-office days as scheduled
Bachelor's or Diploma in a technical/engineering discipline, or equivalent experience
Experience in Customer Support or Technical Support - preferably customer facing roles in the AV&C Integration industry with emphasis on installed AV&C systems
Must be able to utilize critical thinking and problem-solving skills based on training programs / topics provided by Q-SYS and apply the knowledge to perform support duties
Q-SYS Level I and Level II certification is highly desirable
AV industry certifications in Dante, CTS, CTS-I, or CTS-D are highly desirable
An understanding of computer technologies, audio video technologies, audio over IP networking and DSP technology, including Gain Structure, AEC, Dante, and Telephony is a plus
Experience with Unified Communications systems and third-party control integration (Crestron, Extron, AMX, Microsoft Teams, Zoom, etc.) and SIP/VoIP telephony experience is a plus
Experience with Salesforce Case Management, Knowledge Base and Atlassian collaborative tools, such as Confluence and Jira is a plus
Excellent written, verbal, presentation, interpersonal, communication and phone skills
QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.
The range for this position is 48,000 to 86,000. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at **************, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
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Senior Network Engineer
Network engineer job in Defiance, OH
Description: Senior Network Engineer Responsibilities:
Design, plan, deploy, monitor, and maintain a Fixed Wireless ISP to increase network reliability and scalability.
Lead IP/Layer 2 & 3 network design and deployment focusing on Reliability, Availability, Serviceability, and Manageability.
Create and maintain documentation for network design and deployment, fostering adoption of ISP platforms.
Coach lower-tier technical employees on network design, deployment, implementation, and troubleshooting techniques.
Foster a culture of Reliability, Availability, Serviceability, Manageability, and Affordability.
Design, deploy, maintain, and coach on customer LAN and other networks.
Perform other reasonable activities as required by management.
Duties:
Provision and support DWDM Network and Ethernet Demarcation equipment.
Monitor network performance and troubleshoot issues.
Respond to alerts and outages and resolve incidents.
Review and apply security patches and updates.
Support escalated network-related tickets from Tier 2 and priority clients.
Document changes and maintain network diagrams.
Ensure compliance with security policies and best practices.
Analyze network traffic and performance trends.
Conduct routine maintenance (e.g., firmware updates, log reviews).
Optimize routing and switching configurations.
Test and verify backups of network device configurations.
Coordinate with fiber and wireless teams on upcoming changes or projects.
Perform security audits and vulnerability assessments.
Review and update network documentation and policies.
Plan and implement network upgrades or capacity expansions.
Optimize Quality of Service (QoS) and bandwidth utilization.
Review vendor contacts and evaluate new technologies.
Work with deployment teams on Fiber and Fixed Wireless expansion.
Create and maintain project plans for all network and customer projects.
Create and maintain documentation for customer networks.
Project-Based/Long-Term Tasks:
Design and deploy new network infrastructure (e.g., core upgrades, new sites).
Implement redundancy and high-availability solutions.
Manage large-scale migrations (e.g., IPv6 adoption, CG-NAT, MPLS over MikroTIK).
Develop automation scripts to improve network efficiency and monitoring.
Collaborate on security frameworks.
Train and mentor junior admins.
Requirements:
5 - 7 years of proven experience in Fixed Wireless ISP, IP, and network design.
Competency with TCP/IP, VLANs, VRFs, OSPF, BGP, MPLS, and Spanning Tree.
In-depth experience in circuits and ISP routing protocols.
High-level troubleshooting skills.
Thorough understanding of carrier Ethernet networks, LAN/WAN networks, IP protocol, routing, switching, network management, and security.
Customer relations skills.
Understanding of wiring and installation standards for equipment.
Understanding of computing system technologies and environments, including servers, PCs, and storage systems.
Competency with vendor platforms: Mikrotik, Cambium, Telrad, Tarana, Nokia, Adtran, Zhone.
Desirable Qualifications:
Soft switch dial translations, call routing, and associated functionality design, deployment, maintenance, and coaching.
VoIP/POTS/Other voice service design, deployment, maintenance, and coaching.
Provision circuits across the telephony network.
Experience in statewide/regional carrier networks and LEC call routing.
Experience with MetroEthernet standard.
Background in provisioning circuits.
Previous experience with security tools, such as SonicWall firewall.
Install and maintain carrier-grade soft switch technology.
Technical Skills:
Networking Protocols & Concepts:
Strong understanding of TCP/IP, BGP, OSPF, MPLS, VLANs, VRFs.
Layer 2 & Layer 3 switching and routing.
Quality of Service (QoS) implementation.
Network segmentation and traffic engineering.
Hardware & Infrastructure:
Experience with carrier-grade routers, switches, and firewalls (e.g., Cisco, MikroTik, Arista, IP Infusion).
Wireless networking and RF planning (FWA Specifically).
DWDM, dark fiber, and carrier-grade transport networks.
VPN concentrators and technologies.
Security & Compliance:
Firewall rules, ACLs, and IPS/IDS.
Network access control (Radius, TACacs, 802.1X authentication).
VPN technologies (IPSec, SSL VPN, L2TP, GRE tunnels).
DDoS mitigation strategies.
Monitoring & Troubleshooting:
Packet analysis tools (Wireshark, TCPdump, NetFlow).
SNMP-based monitoring (Cacti, WhatsUp Gold).
Syslog and event correlation.
Experience with troubleshooting latency, jitter, and congestion issues.
TR-069 Protocol.
Scripting & Automation:
Network automation (VBScript, Bash, MikroTik scripting).
REST APIs for managing network devices.
CLI proficiency in multiple vendors.
Systems Engineer
Network engineer job in Fort Wayne, IN
The Systems Engineer will be part of a talented team of systems engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.
A great Systems Engineer has excellent communication skills and knowledge of enterprise systems, servers, network, security, and other various technical infrastructure. The ideal candidate will also have an analytical mindset and a keen eye for detail.
Essential Functions And Responsibilities:
Safety
Follows plant safety procedures and guidelines.
Informs supervisor of safety issues; reports any workplace injury or incident immediately.
Tasks
Monitoring and support of servers, storage, telecommunications, ERP, and network systems.
Engage with external vendors/resources as required to support IT infrastructure.
Execute the IT change control process during the execution of critical IT system changes.
Participate as required in the execution of IT infrastructure procedures.
Participate as required in IT project requirement definition, solution research, validation, implementation, and documentation.
Participate in the implementation of systems to automate IT tasks, enhance security, and prevent service interruptions.
Act as tier-3 IT support as required for local and remote users including monitoring the operating environments, responding to incidents, problems, and planning for growth.
Overall end-user system profile provisioning process across all platforms including logical and physical access.
Participate in all aspects of IT project execution and day-to-day IT functions including technical innovation, change control and documentation.
Qualifications:
BS/MS degree in Computer Science, Engineering, or a related subject.
1-4 years of experience managing servers, storage, telecommunications, and network systems.
Ability to appropriately prioritize support needs and delegate where appropriate.
Ability to support Enterprise IT systems utilizing both internal and third-party resources.
Understands Enterprise IT best practices for security, standardization, availability, and support.
Understands promote-to-production environment as well as change control processes.
Desire to continually learn new technologies and improve skill set.
Strong verbal, written, telephone and public relations skills.
Technical Knowledge Required
Experience with Microsoft Client and Server Operating Systems.
Experience with installing, configuring, and troubleshooting Windows based environments. Knowledge of Active Directory Administration (User, Group, Computer, Group Policy).
Experience with scripting (e.g., PowerShell).
Experience with network architecture and connectivity, setup and install, support and troubleshooting.
Experience with systems monitoring solutions.
Experience with using Help Desk systems in an Enterprise environment.
Knowledge of Imaging and Disk Duplication technology.
Additional Skills
Experience with virtualization and containerization (e.g., VMware, Citrix).
Experience with installing, configuring, and troubleshooting AS400 based environments.
Experience with managing a combination of on-prem, hosted, and cloud-based systems.
Experience with maintenance and administration of Enterprise Resource Planning (ERP) systems.
Experience with Cloud systems, preferably in Microsoft Azure.
Office 365 and SQL Server Administration.
More than a job. Grow, belong, and make a difference.
At D&W Fine Pack, we don't just make packaging, we build purpose, pride, and strong teams. Whether you're launching your career or bringing years of experience, this is a place where you can grow, be supported, and make a real impact. Our culture is built on four core values that guide everything we do:
Dedicated to Excellence- We hold ourselves to high standards in safety, sustainability, quality, and service.
Winning with Success- We keep improving to deliver more for our customers and community.
Focused on Service- We listen, act fast, and support both our customers and each other.
People with Purpose- We work as one team, showing respect, integrity, and care for all.
Benefits That Matter
Taking care of our team is a priority. Our benefits include:
Medical, Dental, and Vision coverage
401k with company match
Short and Long-Term Disability (STD/LTD)
Company-paid Life Insurance
FSA's for Medical & Dependent Care
Employee Assistance Program (EAP) -counseling, financial tools, legal help & more
Wellness program
Cancer Expert Now - access to expert consultations for cancer diagnosis and treatment guidance
And more!
If this sounds like the kind of company and team you want to grow with, we'd love to hear from you.
Work Environment:
While performing the duties of this position, the employee's work is performed in a typical interior/office work environment. The employee is expected to maintain an organized work area and contribute to the overall decorum of a professional setting. A minimal amount of work will require exposure to the manufacturing facility. The employee is expected to be familiar with and compliant with all plant safety and cleanliness (GMP) regulations. Workdays are generally Monday through Friday; however, the employee is expected to work additional, including weekend, hours as required to fulfill job duties.
Target Digital Network Analyst 3
Network engineer job in Ohio City, OH
At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.
Conducting advanced analysis of collection and open-source data to generate insights and leads, ensure target continuity, profile targets and their activities, and develop techniques to gain additional target information; maintaining appropriate databases for targeting, tasking, and analysis; developing comprehensive baseline profiles of designated target sets; identifying intelligence gaps to tailor current collection or enable new collection to close the gaps; employing multiple analysis disciplines such as pattern recognition against targets' communications, network usage and digital footprints; applying knowledge and understanding of IC needs and missions, as well as the targets' culture, behaviors, and communications technologies; mentoring other analysts on the tools and methodologies used to conduct TDNA.
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).
Required Qualifications
TS/SCI with agency appropriate poly
Twelve (12) years of experience and an High School Degree/GED
Or
Ten (10) years of experience and an Associate's Degree in Degree in Information Technology or Information Systems degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a CS major.
OR
Eight (8) years of experience and an Bachelor's Degree in Degree in Information Technology or Information Systems degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a CS major.
OR
Six (6) years of experience and an Master's Degree in Degree in Information Technology or Information Systems degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a CS major.
OR
Four (4) years of experience and an Doctorate Degree in Degree in Information Technology or Information Systems degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a CS major.
The Benefits Package
Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
Additional benefits include:
Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
Full-time employees have the option to participate in a variety of voluntary benefit plans including:
A Choice of Medical Plan Options, some with Health Savings Account (HSA)
Vision and Dental
Life and AD&D Benefits
Short and Long-Term Disability
Hospital Indemnity, Accident, and Critical Illness Insurances
Optional Identity Theft and Legal Protection Services
Company Environment & Perks
Employee Referral Bonus Eligibility up to $10,000
Mobility Among Wyetech-supported Contracts
Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
Employees receive two complementary branded clothing orders annually.
$58.51 - $91.37 an hour
Pay Range: $58.51 - $91.70
per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Affirmative Action Statement:
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or [email protected]. We are happy to provide reasonable accommodations to ensure equal access to all candidates.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplySystems Engineer II
Network engineer job in Fort Wayne, IN
**Country:** United States of America , Fort Wayne, IN, 46808 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Electronic Warfare and Airborne Sensors department within the Space and Air Sensors; Systems Engineering & Test Capabilities (SE&TC) organization has an immediate opening for a Senior Systems Engineer to support ongoing integration, test, and sustainment activities for the Next Generation Jammer (NGJ) Common Electronics Unit (CEU). NGJ is the flagship product for the Electronic Attack Systems mission area within the Naval Power Strategic Business Unit of Raytheon.
This position supports a variety of activities including but not limited to production support, failure investigation and resolution, root cause and corrective action, aftermarket sustainment, supplier engagement, test planning and implementation, and new system integration, verification, and validation (IV&V). The successful candidate is an energetic, focused, and capable engineer with strong organizational capabilities and a drive to learn and grow.
**This position is full-time on-site in Fort Wayne, IN**
**What You Will Do:**
+ Support test, fault identification, failure resolution, and acceptance of production and field return hardware.
+ Provide engineering support to NGJ lab test and qualification activities, providing engineering oversight to the test, evaluation, and analysis of issues pertaining to system hardware and firmware functionality and performance.
+ Provide support for situations including (but not limited to) customer inquiries, field failures, product obsolescence, system enhancements, new product development and integration.
+ Evaluate and assess the performance of developmental electronic warfare systems, including signal processing subsystems.
+ Support system configuration management activities, ensuring the system configuration is stable and secure, while managing the propagation of change within the overall CEU system.
**Qualifications You Must Have:**
+ Typically requires a Bachelor's in science, Engineering, Physics or Computer Science (STEM preferred) and a minimum of 2 years of prior engineering experience
+ RF system design, digital and analog signal processing, waveform and signal modulation characteristics and analysis, and/or algorithm implementation and testing.
+ Support occasional business travel (20% or less).
+ Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
**Qualifications We Prefer:**
+ Ability to address complex engineering issues by performing analysis, development, and implementation of solutions to complex engineering problems
+ Communicate system designs, project updates, and technical findings to internal teams and external partners.
+ Development, implementation, and test of RF jamming algorithms.
+ Experience using MATLAB, PathWave ADS, and/or PathWave EMPro for simulation and design of RF systems.
+ RF receiver/exciter product design, development, and/or test experience in the Electronic Attack (i.e. signals jamming) sub-domain of EW.
+ Embedded systems and embedded programming. Experience implementing digital signal processing solutions on embedded processors and digital hardware.
+ DOORS for requirements management.
**What We Offer**
+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
+ Relocation Eligible - Relocation assistance is available
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Systems Engineer
Network engineer job in Fort Wayne, IN
Systems Engineer (Service Desk)
Purpose
Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Network Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients' networking needs. By efficiently and effectively resolving complex IT issues, the Network Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients.
Responsibilities
The responsibilities for this position include:
Serve as a Tier 3 resource and escalation point for the rest of the Service Desk team on networking tickets, as needed.
Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible.
Provide network analysis, response, and remediation support, as needed.
Maintain network infrastructures across multiple clients and MSP/MSSP internal services.
Manage the impact, risk, and implementation of complex client change requests.
Communicate effectively with both management as well as client points of contact and end users.
Build and develop configurations for network products.
Estimate and summarize client network health and recommendations for improvement.
Follow standard operating procedures as documented in the knowledge management system.
Assist in creating and updating knowledge articles to be used by other service desk personnel.
Work with the team and escalate as needed with the assistance of management.
Maintain and update system documentation and service ticket records.
Stay up to date on the latest technologies through ongoing education.
Competencies and Qualities
Qualified candidates must meet the following job requirements:
Able to function effectively in a high paced environment.
Have the ability to understand the perspective of the client in all service interactions.
Must make effective use of time and complete tasks efficiently and on time.
Able to work with a team, communicate effectively, and have a high attention to detail.
Must meet client and corporate expectations for attendance, quality, and performance.
Must have advanced experience with each of the following:
TCP/IP Stack
Working with and without out of band management on remote systems, utilizing on-site resources as smart hands as necessary.
DHCP and DNS support in SMB and enterprise environments.
NMS and SIEM
Switches, firewalls, and advanced infrastructure - Cisco, Fortinet, Sonicwall preferred.
Network authentication and encryption methods.
Dynamic routing protocols, SLA, route tracking, and network policies.
VOIP applications such as CUCM, Jabber, 3CX, RingCentral, etc.
Must have intermediate experience with each of the following:
Network security hardening best practices.
Cloud-based providers such as Azure and AWS.
Microsoft Cloud Solutions - OneDrive, Office 365, Exchange Online, Sharepoint, etc.
Cloud based networking and Cloud to physical connections.
Preferred experience with:
Virtualization platforms such as Hyper-V and VMWare.
Education, Experience, and Certifications
Bachelor's Degree in any IT related field OR equivalent technical certifications (Disco CCNP, CCNA, Fortinet NSE, etc)
6+ years of network experience with implementation and support.
2+ years of Windows Sever technology experience as well as the Windows Server core Services.
2+ years of Microsoft Cloud Solutions experience.
At least 3 certifications from leading vendors such as Cisco, CompTIA, or Microsoft are required. Cisco-Voice preferred.
Supervisory Responsibility
This position does not have any direct supervisory responsibilities.
Work Environment
In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration.
Travel
This position requires less than 1% travel with no overnight travel expected.
Physical Demands
Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving.
Position Type/Expected Hours
This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 Pm and the assigned shift will be communicated in advance. This position will also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplySystem Engineer
Network engineer job in Fort Wayne, IN
Corsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers, helping organizations leverage technology as a competitive business advantage. Our integrated services protect companies and enable them to succeed. As our mission states, we are a key catalyst in protecting organizations, empowering their employees, and enabling their technology to gain a competitive business advantage so they can thrive.
Our team is focused on hiring the right people, in the right jobs, to help us continue to grow and move forward in creating a new level of service in the IT industry. Do you have what it takes to join the team? With decades of combined experience in our space, our leadership team thrives on helping their clients solve their most complex IT challenges.
SYSTEMS ENGINEER
Purpose
Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Systems Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients. By efficiently and effectively resolving complex IT issues, the Systems Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients.
Responsibilities
The responsibilities for this position include:
* Classify and triage escalated incidents, problems, and complex requests.
* Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible.
* Troubleshoot and resolve problems reported by two or more users as quickly as possible.
* Manage the impact, risk, and implementation of complex client change requests.
* Follow standard operating procedures as documented in the knowledge management system.
* Assist in creating and updating knowledge articles to be used by other service desk personnel.
* Work with the team and escalate as needed with the assistance of management.
* Maintain and update system documentation and service ticket records.
* Stay up to date on the latest technologies through ongoing education.
Competencies and Qualities
Qualified candidates must meet the following job requirements:
* Able to function effectively in a high paced environment.
* Have the ability to understand the perspective of the client in all service interactions.
* Must make effective use of time and complete tasks efficiently and on time.
* Able to work with a team, communicate effectively, and have a high attention to detail.
* Must meet client and corporate expectations for attendance, quality, and performance.
* Must have advanced experience with each of the following:
* System hardware, software, and operating systems.
* Networking concepts such as TCP/IP, DNS, and DHCP.
* Active Directory and Group Policy administration.
* Switches, firewalls, and advanced infrastructure.
* Server applications such as SQL Server and RDS.
* Must have intermediate experience with each of the following:
* Cloud solutions such as Office 365 and Google Apps.
* Cloud-based data-centers such as Azure and AWS.
* Voice technologies and phone systems.
Education, Experience, and Certifications
* Must have at least a high school diploma or GED. Associates degree or better is preferred.
* A minimum of 8+ years of professional ITSM experience is required. MSP experience is preferred.
* At least 3 certifications from leading vendors such as Apple, CompTIA, or Microsoft are required.
Supervisory Responsibility
This position does not have any direct supervisory responsibilities.
Work Environment
In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration.
Travel
This position requires less than 1% travel with no overnight travel expected.
Physical Demands
Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving.
Position Type/Expected Hours
This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 am and the assigned shift will be communicated in advance. This position may also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits:
We are fully invested in the growth and well-being of our employees and offer the following benefits to our employees in all locations:
* 401K
* Medical, Dental, Vision
* Health Savings Account
* Life Insurance
* Short and Long-Term Disability
* PTO plus Paid Holidays
* Training and development opportunities
* Educational assistance
* EAP services that include free counseling services for employee and family
* Adoption assistance
* Commuter benefits
If you're up for the challenge and enjoy the satisfaction of knowing your work has made a difference in helping other companies leverage technology as a competitive business advantage, then we want to hear from you today!
If you don't think you meet all the criteria above and are still interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join a great team of professionals.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
System Engineer
Network engineer job in Fort Wayne, IN
Corsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers, helping organizations leverage technology as a competitive business advantage. Our integrated services protect companies and enable them to succeed. As our mission states, we are a key catalyst in protecting organizations, empowering their employees, and enabling their technology to gain a competitive business advantage so they can thrive.
Our team is focused on hiring the right people, in the right jobs, to help us continue to grow and move forward in creating a new level of service in the IT industry. Do you have what it takes to join the team? With decades of combined experience in our space, our leadership team thrives on helping their clients solve their most complex IT challenges.
SYSTEMS ENGINEER
Purpose
Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Systems Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients. By efficiently and effectively resolving complex IT issues, the Systems Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients.
Responsibilities
The responsibilities for this position include:
Classify and triage escalated incidents, problems, and complex requests.
Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible.
Troubleshoot and resolve problems reported by two or more users as quickly as possible.
Manage the impact, risk, and implementation of complex client change requests.
Follow standard operating procedures as documented in the knowledge management system.
Assist in creating and updating knowledge articles to be used by other service desk personnel.
Work with the team and escalate as needed with the assistance of management.
Maintain and update system documentation and service ticket records.
Stay up to date on the latest technologies through ongoing education.
Competencies and Qualities
Qualified candidates must meet the following job requirements:
Able to function effectively in a high paced environment.
Have the ability to understand the perspective of the client in all service interactions.
Must make effective use of time and complete tasks efficiently and on time.
Able to work with a team, communicate effectively, and have a high attention to detail.
Must meet client and corporate expectations for attendance, quality, and performance.
Must have advanced experience with each of the following:
System hardware, software, and operating systems.
Networking concepts such as TCP/IP, DNS, and DHCP.
Active Directory and Group Policy administration.
Switches, firewalls, and advanced infrastructure.
Server applications such as SQL Server and RDS.
Must have intermediate experience with each of the following:
Cloud solutions such as Office 365 and Google Apps.
Cloud-based data-centers such as Azure and AWS.
Voice technologies and phone systems.
Education, Experience, and Certifications
Must have at least a high school diploma or GED. Associates degree or better is preferred.
A minimum of 8+ years of professional ITSM experience is required. MSP experience is preferred.
At least 3 certifications from leading vendors such as Apple, CompTIA, or Microsoft are required.
Supervisory Responsibility
This position does not have any direct supervisory responsibilities.
Work Environment
In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration.
Travel
This position requires less than 1% travel with no overnight travel expected.
Physical Demands
Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving.
Position Type/Expected Hours
This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 am and the assigned shift will be communicated in advance. This position may also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits:
We are fully invested in the growth and well-being of our employees and offer the following benefits to our employees in all locations:
401K
Medical, Dental, Vision
Health Savings Account
Life Insurance
Short and Long-Term Disability
PTO plus Paid Holidays
Training and development opportunities
Educational assistance
EAP services that include free counseling services for employee and family
Adoption assistance
Commuter benefits
If you're up for the challenge and enjoy the satisfaction of knowing your work has made a difference in helping other companies leverage technology as a competitive business advantage, then we want to hear from you today!
If you don't think you meet all the criteria above and are still interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join a great team of professionals.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Technical Support Engineer
Network engineer job in Fort Wayne, IN
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Job Summary
The Technical Support Engineer delivers regional technical support to Q-SYS customers across North America. Key responsibilities include performing comprehensive diagnostics and troubleshooting for Q-SYS products, including audio, video, networking, and third-party control integrations. The ideal candidate will have extensive experience with integrated and converged networked AV&C products in various ecosystems, along with a good understanding of live sound and cinema markets and products.
This position is a hybrid role, working both remotely from home and on-site out of our Fort Wayne, IN office.
Key Tasks & Responsibilities (Essential Functions)
* Serve as the Voice of the Customer for Q-SYS North America, offering troubleshooting and diagnostic support for Q-SYS Audio, Video, Control, and Network features, technologies, and applications. Provide assistance via phone, email, and chat.
* Deliver best-in-class call-handling and call response times to Q-SYS's key accounts, ensuring exceptional service delivery.
* Ensure thorough resolution of all issues and maintain accurate records in Q-SYS's CRM system (Salesforce).
* Provide regular project status updates to management and customers, effectively communicating progress and issue resolution as required.
* Improve Q-SYS knowledge by developing Knowledgebase articles as well as training material and programs as required.
* Escalation/Crises management
* Provide informal technical/functional direction to team members including training and mentoring new hires and frontline support teams as needed.
* Lead Partner management support and other programs as required.
Skills and Minimum Experience Required
* Reside within a commutable distance to Fort Wayne, IN to attend in-office days as scheduled
* Bachelor's or Diploma in a technical/engineering discipline, or equivalent experience
* Experience in Customer Support or Technical Support - preferably customer facing roles in the AV&C Integration industry with emphasis on installed AV&C systems
* Must be able to utilize critical thinking and problem-solving skills based on training programs / topics provided by Q-SYS and
Pneumatics and Fluid Handling Technical Support Engineer
Network engineer job in Bryan, OH
For more than 160 years, Ingersoll Rand has led with technology while operating with the energy of a startup. Our teams build mission-critical flow creation and life science solutions-from compressors to precise handling of liquids, gases, and power-that raise industrial productivity, efficiency, and sustainability. Supported by 80+ brands and serving life sciences, food & beverage, clean energy, industrial manufacturing, infrastructure, and more, we move fast with an ownership mindset. Learn more at *************
A day in the life
Your morning begins in Bryan, OH, reviewing overnight global inquiries. One customer needs help selecting an industrial diaphragm pump for a corrosive application; another is seeking guidance to commission a bank of pneumatic cylinders tied to an electronic controller. By mid-morning, you're on a cross-functional huddle with Engineering and Product Management to flag a serviceability insight for a new electric pump design. After lunch, you publish a knowledge base article, proofread updates to a product catalog, and host a remote training session for a channel partner. Before the day wraps, you approve a service decision and initiate a Quality Management System (QMS) case to coordinate a field repair and potential replacement.
What you'll take on
Deliver hands-on technical support worldwide across product lines: industrial diaphragm and piston pumps, electric pumps, pneumatic valves and cylinders, pneumatic logic, and air preparation equipment (filters, regulators, lubricators).
Troubleshoot, size/select, identify parts, interpret specifications, guide installation, provide maintenance instructions, and resolve complex product issues.
Own field-level problem resolution: coordinate repair or replacement and submit escalations via the Quality Management System when needed.
Partner with Marketing, Product Management, and Sales-review and proof catalogs and technical literature to ensure accuracy and clarity.
Represent Technical Support on new product development teams, advocating for serviceability, quality, and reliability.
Conduct demos, assist with setup/installation, and deliver training for distributors, end users, and internal teams.
Create product training content and author knowledge base articles that scale expertise.
Make service-related decisions on behalf of Ingersoll Rand.
Diagnose electronic controllers and interfaces used with pneumatic diaphragm and electric pumps.
Advise on safety practices for electrical/electronic and pneumatic equipment.
Support customers during startup and commissioning.
What you bring
Bachelor's degree in a Technical or Mechanical Engineering field (or equivalent experience).
5+ years in technical customer service or application engineering.
Core strengths
Customer focus: Anticipate needs and deliver excellent service through every interaction.
Communication & stakeholder engagement: Translate complex product information clearly across verbal, written, email, and chat channels.
Troubleshooting: Collaborate to pinpoint root causes and drive timely fixes.
Technical/mechanical acumen: Comfort with complex pneumatic and electromechanical systems-diagnosing issues remotely or onsite.
Preferred qualifications
Working knowledge of pneumatic and electrical/electronic components and their applications.
Ability to read technical drawings, wiring diagrams, and procedural instructions.
Ingersoll Rand service certifications (Piston Pump, Diaphragm Pump, Fluid Power).
Familiarity with PLCs, IoT, and SCADA systems.
Spanish/English bilingual skills.
Work arrangement & travel
Based at our corporate offices in Bryan, OH, with approximately 35% travel.
Compensation
The pay range for this role is $54,000 - $81,000, depending on factors such as skills, experience, training, certifications/licensure, and geographic location.
Benefits that back you
We practice a culture of ownership-toward our business, communities, environment, and personal well-being. You'll have access to medical and prescription coverage, dental and vision plans, wellness programs, life insurance, a robust 401(k), paid time off, and an employee stock grant, among other benefits-so you can be at your best in and out of work.
Equal Opportunity
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Our broader impact
Ingersoll Rand Inc. (NYSE: IR) is fueled by entrepreneurial spirit and an ownership mindset. Customers rely on our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands-delivering in the harshest, most complex conditions. Our employees create customers for life through expertise, productivity, and efficiency. Explore more at *************
Network Engineer
Network engineer job in Fort Wayne, IN
Anchor Point Technology Resources, established in 2004. Our corporate office is located in the heart of Indianapolis, Indiana. Anchor Point is a locally owned WBE. At Anchor Point, we will work closely with you to gain a precise understanding of your business so we can deliver the best solutions. Our staff of IT professionals is available to conduct technical screenings to ensure that only the most technologically proficient candidates are presented to you. We recognize that even the most technically skilled individual may not have what it takes to fit in your organization. Therefore, we also take great care in screening individuals on their non-technical abilities. Through progressive thinking, creativity and technical expertise we are able to match the perfect resource to your need.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The individual in this position will be responsible for the design, testing, documentation and upkeep of the Client's Corporate data Network.
Responsibilities:
• Tier 3 support for Network issues.
• Requires the Engineer to troubleshoot and resolve Network related issues that have been escalated to them from the CSC organization and Corporate Network Engineer organization.
• Planning and designing the future corporate Network, lab testing new equipment and processes, creating support documentation and procedures for the corporate data Network.
• Install, configure and maintain new equipment and software for Networks.
• Utilize monitoring tools to evaluate Network performance and evaluate where we need to apply changes to growing areas in the Network.
• Maintain Network drawings and documents with current configurations and supporting data (i.e. circuit ID's) Document Network problems and resolution for future reference.
• On-Call rotation Requirements: Strong knowledge of Networking, Switches, Routers, Hubs, Load Balancers, LAN, WAN, TCP/IP, QoS, BGP, OSPF, ATM, PPP, Ethernet, WIFI. Extensive hands-on experience with Cisco Network equipment.
• Extensive Network troubleshooting experience.
• Able to work with other people.
• Able to work independently without supervision.
• Strong organization and Network planning.
• Ability to work extra hours and work on an on-call rotation.
• Excellent communication skills, both verbal and written. Working knowledge of maintenance, monitoring protocols and software.
• Travel required as necessary.
• Knowledge of Cisco Nexus/NX-OS ISr.routers, Cisco Catalyst Switches, Cisco Wireless Access Points, F5, Citrix Netscaler and ACE products.
• Professional certifications such as CCNA, CCNP or equivalent a plus, but not necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IDAP MES System Engineer Tech at Lilly
Network engineer job in Gas City, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Position Brand Description:
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 38,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for individuals who are determined to make life better for people around the world.
As a MES System Engineer supporting the Indianapolis Device Assembly & Packaging (IDAP) site, you will play a critical role in implementing and sustaining our next-generation Manufacturing Execution System (MES). This system is central to our digital transformation strategy, supporting paperless operations, enhancing compliance, and enabling efficient batch execution.
You will work closely with site Operations, Quality, Engineering, and IT teams to translate operational needs into executable MES solutions. This role is ideal for someone who is passionate about technology, systems thinking, and supporting frontline manufacturing teams.
What You'll Be Doing:
You will be responsible for implementing, configuring, and supporting the MES solution at IDAP, ensuring that it meets the site's operational, quality, and compliance needs. You will work closely with Operations, Engineering, Quality, and the broader Tech at Lilly team to ensure successful deployment and long-term support of MES capabilities
How You'll Succeed:
Implement, configure, and support the MES platform for device assembly and packaging operations at IDAP.
Partner with site teams to gather requirements, define digital workflows, and author/validate electronic batch records aligned with operational processes.
Execute and support site-level testing and validation efforts (e.g., Installation Qualification, Performance Qualification) to ensure system readiness.
Troubleshoot MES issues and collaborate with cross-functional teams to resolve system or process gaps.
Support site readiness and go-live efforts, including hypercare support and frontline troubleshooting.
Ensure compliance with Computer System Validation (CSV) standards, including 21 CFR Part 11 and GAMP 5.
Develop and maintain system documentation, SOPs, training materials, and support guides tailored to IDAP operations.
Collaborate with global/site MES architects and platform teams to align on standards, design, and configuration best practices.
Identify opportunities for continuous improvement, error-proofing, and digital optimization at the site.
Actively engage in site huddles, team discussions, and problem-solving initiatives
What You Should Bring:
Experience supporting MES in a regulated manufacturing environment, ideally in device assembly or packaging operations.
Working knowledge of cGMP and Computer System Validation (CSV) frameworks
Ability to interpret process requirements and translate them into MES configurations or electronic batch records.
Strong troubleshooting skills, with the ability to investigate system issues, identify root causes, and implement sustainable solutions.
Comfortable working on the shop floor with operations, quality, and engineering teams to gather feedback and support adoption.
Excellent collaboration and communication skills able to navigate cross-functional environments and bridge technical and business teams.
Ability to manage multiple priorities and adapt to changing project needs.
Proactive mindset with a focus on continuous improvement and system optimization.
Familiarity with system integration concepts (e.g., MES to ERP or automation systems).
Willingness to learn and grow technical skills as the MES platform and site capabilities evolve.
Basic Requirements:
Bachelor's degree in IT, computer science, computer engineering or related field.
2+ years MES experience, with at least 1 year in PharmaSuite deployments is preferred.
2+ years experience with MES system design, implementation, and validation.
3+ years of experience in regulated pharmaceutical or medical device manufacturing environments.
Additional Preferences:
Familiarity with MES platforms such as PMX, PharmaSuite, Werum PAS-X, Emerson Syncade, DeltaV or similar is strongly preferred.
Experience with Microsoft Office Suite (Excel, Word, PowerPoint).
Strong communication skills (written and verbal) with the ability to communicate at all levels of the organization.
Proven experience in stakeholder management and cross-functional coordination.
Understanding of GMP regulations and Computer System Validation (CSV) principles (e.g., GAMP 5, 21 CFR Part 11, Annex 11).
Experience authoring and validating Master Batch Records (MBRs) in a regulated environment.
Strong documentation skills and attention to detail, with experience in generating validation deliverables and training materials.
Ability to work cross-functionally and communicate effectively with technical and non-technical stakeholders.
Other Information:
Role is based onsite at Lilly Tech Center South (IDAP) site.
Occasional travel to other Lilly sites or vendor locations may be required 5-10%
Flexibility for off-hours work during implementation windows or system cutovers is expected.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$63,750 - $180,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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