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Network engineer vs network support engineer

The differences between network engineers and network support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network engineer and a network support engineer. Additionally, a network support engineer has an average salary of $86,406, which is higher than the $83,557 average annual salary of a network engineer.

The top three skills for a network engineer include switches, troubleshoot and network infrastructure. The most important skills for a network support engineer are switches, network support, and OSPF.

Network engineer vs network support engineer overview

Network EngineerNetwork Support Engineer
Yearly salary$83,557$86,406
Hourly rate$40.17$41.54
Growth rate5%5%
Number of jobs72,346113,476
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 64%
Average age4343
Years of experience22

What does a network engineer do?

A network engineer is responsible for managing a network system, monitoring its performance, and upgrading its features to optimize performance and boost efficiency. Network engineers also create new systems, designing them based on clients' specifications and business needs. They also check network defects, perform troubleshooting, improve data security systems, and install security updates. A network engineer must have excellent knowledge of the technology industry, as well as a broad understanding of system codes, programming languages, and network configurations.

What does a network support engineer do?

A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.

Network engineer vs network support engineer salary

Network engineers and network support engineers have different pay scales, as shown below.

Network EngineerNetwork Support Engineer
Average salary$83,557$86,406
Salary rangeBetween $62,000 And $111,000Between $66,000 And $112,000
Highest paying CityMenlo Park, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyThe CitadelMeta
Best paying industryTechnologyTechnology

Differences between network engineer and network support engineer education

There are a few differences between a network engineer and a network support engineer in terms of educational background:

Network EngineerNetwork Support Engineer
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 64%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeCalifornia State University - Long BeachUniversity of Pennsylvania

Network engineer vs network support engineer demographics

Here are the differences between network engineers' and network support engineers' demographics:

Network EngineerNetwork Support Engineer
Average age4343
Gender ratioMale, 90.6% Female, 9.4%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.5% American Indian and Alaska Native, 0.3%Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network engineer and network support engineer duties and responsibilities

Network engineer example responsibilities.

  • Manage UCCE deployments which include CUCM, IPIVR, CVP , 3rd party reporting and CUIC.
  • Manage UNIX's projects to meet project dateline while solving daily network crisis.
  • Perform the tasks of designing, implementing, supporting, and managing networking and telecommunication infrastructure.
  • Manage all domain registrations, SSL certificate management.
  • Create locally manage and centrally manage gateways on checkpoint firewall.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Show more

Network support engineer example responsibilities.

  • Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
  • Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
  • Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
  • Set up VLANs and STP guards on core and access layer switches - change configurations when require.
  • Show more

Network engineer vs network support engineer skills

Common network engineer skills
  • Switches, 7%
  • Troubleshoot, 5%
  • Network Infrastructure, 4%
  • BGP, 4%
  • OSPF, 4%
  • Lan Wan, 4%
Common network support engineer skills
  • Switches, 7%
  • Network Support, 5%
  • OSPF, 4%
  • BGP, 4%
  • Technical Support, 4%
  • TCP/IP, 4%

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