Network engineer jobs in Knoxville, TN

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates. Your Impact You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College or 4-Year University with 2 years of relevant experience) or currently enrolled in a graduate degree program with 0 years of relevant experience. * Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals. * Familiarity with network principles & concepts, routing protocols, and general networking concepts. * Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions). * Understanding of DevSecOps practices and their application in software development workflows. Preferred Qualifications * Conceptual understanding or hands-on experience with AI/ML. * Understanding of cybersecurity principles and security protocols. * Experience with FPGA development. * Knowledge of signal and power integrity, and PCB design. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The Network Engineer is a hybrid operations and engineering role responsible for both the day-to-day administration of the Department of Energy (DOE) Office of Science's network infrastructure and the design and execution of enterprise network modernization efforts. Based in Oak Ridge, TN, this position plays a critical role in both maintaining secure, high-performance connectivity and leading infrastructure projects such as core network redesign, cloud integration, and security architecture improvements. The ideal candidate combines deep technical skills with the ability to lead, plan, and execute at an engineering level. + Serve in a dual-capacity role that balances high-level network design and architecture responsibilities with day-to-day operational support and device configuration across enterprise environments. + Administer and maintain a multi-site enterprise network, including the configuration and lifecycle management of routers, switches, firewalls, VPNs, wireless infrastructure, and load balancing technologies. + Develop scalable and resilient network architectures that support high availability, fault tolerance, and future growth, with an emphasis on alignment with DOE enterprise IT strategy and security policies. + Engineer and support complex routing strategies involving protocols such as EIGRP, OSPF, and BGP; ensure optimal route redistribution, convergence, and path selection across hybrid connectivity models including DMVPN and MPLS. + Firewall and Security Integration: Implement and manage next-generation firewall platforms (e.g., Palo Alto), including high availability configuration, SSL decryption, policy optimization, IDS/IPS system configurations, and integration with cloud and on-premises security architectures. + Design, deploy, and manage hybrid network topologies within Microsoft Azure, including Virtual Networks (VNets), ExpressRoute, peering, NAT Gateway, and firewall solutions to ensure secure and performant cross-premise connectivity. + Support the implementation and management of NAC solutions such as Cisco ISE, including potential integration with Microsoft Intune to enforce endpoint compliance and identity-based access control. + Lead and execute infrastructure modernization initiatives, including the planning, implementation, and validation of new networking technologies or the re-architecture of existing environments. + Leverage network performance tools such as Catalyst Center, SolarWinds and Azure Network Watcher to monitor availability, perform root cause analysis, and implement performance enhancements. + Maintain accurate technical documentation including topology diagrams, configuration baselines, IP address management, and change control records to support audit readiness and operational continuity. + Partner with adjacent IT disciplines-including cloud, systems, security-to deliver integrated solutions; provide mentorship and technical leadership to junior technical staff as needed. **Minimum Qualifications** + Bachelor's Degree in Computer Science, Information Technology, or related field or equivalent experience. Master's Degree preferred. + Cisco CCNP (Routing & Switching or Enterprise). Microsoft AZ-700: Designing and Implementing Microsoft Azure Networking Solutions, and Microsoft AZ-104: Azure Administrator. + 7+ years of experience. **Other Job Specific Skills** + Expert knowledge of TCP/IP, BGP, OSPF, DMVPN, DNS, DHCP. + Cisco routing/switching with Nexus 9K, Catalyst, ISR, and C8500 series. + Strong Palo Alto experience including SSL decryption, HA configuration, and IPS tuning. + Azure networking including ExpressRoute, NSGs, virtual WAN, peering, VPNs. + Familiarity with Cisco ACI or willingness to rapidly train up for deployment. + Experience leading physical buildouts and Data Center Moves: rack layout, cable management, port planning. + PowerShell or Python scripting for automation and config deployment. **Preferred Qualifications** + CCIE, PCNSE, or additional Azure network/security certs. + Experience with Cisco ISE, DNA Center, and SD-WAN. + Experience in a federal or DOE environment. + Prior Engineering leadership in large-scale infrastructure projects to include Data Center Moves. + Experience implementing Azure Front Door, WAF, Private Link, or NAT Gateway. + Experience working for the Federal Government as an IT Contractor. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,100 - $122k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job DescriptionBenefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities We are seeking a Network Administrator to join our team. As the Network Administrator, you will configure, maintain, and support a well-functioning network. You will ensure network security, provide technical support, and update and install hardware and applications. The ideal candidate is technologically savvy and has excellent communication and customer service skills. Responsibilities Provide support for our corporate customers networks and servers Install, configure, and upgrade new hardware and applications Assess security risks and implement best practices Monitor network performance Maintain technology procedures and documentation Qualifications A bachelors degree in Computer Science or a related field is preferred Previous experience as a Network Administrator is preferred Experience with network management Understanding of server infrastructure and management Knowledge of backup software and methods Juniper, Cisco, CWNA or BCNE training Understanding of data privacy and security Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security

Job DescriptionSenior Network Engineer East Tennessee healthcare company is seeking a Senior Networking Engineer. This position plays a critical role in the design, implementation, and management of advanced network infrastructure. This position requires deep technical expertise in LAN, WAN, WLAN, Cloud-Based Solutions, Firewalls, and VPNs. Ensuring network reliability, performance, and security by developing scalable designs, optimizing traffic flow, and proactively addressing potential vulnerabilities. The role also involves cross-functional collaboration with IT teams to align network strategies with business objectives. Responsible for mentoring junior staff and providing input on complex projects. Position Accountabilities and Performance Criteria: Technical Implementation 1. Design, implement, and manage advanced network infrastructures, including LAN, WAN, WLAN, and Cloud-Based Solutions.2. Configure and maintain network hardware such as routers, switches, firewalls, and VPN appliances.3. Strong background in network protocols such as, TCP/IP, UDP, BGP, OSPF, SSL, etc.4. Collaborate with the Cybersecurity team to implement and maintain robust network security measures that safeguard data, software, and hardware assets.Network Operations 5. Monitor, detect, and respond to network issues, ensuring timely resolution and thorough documentation.6. Conduct regular performance assessments and capacity planning to support network scalability and future growth.7. Provide technical responses to network incidents, coordinating with the incident response team to identify root causes, resolve issues, and implement long-term remediation strategies.8. Continuously monitor and optimize network performance, promoting and implementing ongoing performance improvements to maintain a secure and efficient environment. Compliance 9. Ensure adherence to all relevant regulations and industry standards, including HIPAA, to maintain a secure and compliant network environment.10. Develop and implement network strategies that align with organizational goals while safeguarding sensitive data and supporting regulatory compliance.Collaboration 11. Partner with cross-functional IT teams to ensure seamless integration of network solutions into enterprise systems and applications.12. Provide training, guidance, and support to staff on agreed upon network best practices and emerging technologies to enhance overall technical proficiency and awareness. Documentation 13. Maintain comprehensive documentation of network configurations, protocols, topologies, and incident reports to support operational continuity and troubleshooting.14. Create and regularly update documentation related to the network environment, including diagrams, inventories, and change logs.15. Stay informed on emerging network technologies and trends, recommending enhancements to improve existing infrastructure and practices.Network Audits 16. Support both routine and ad hoc network audits to ensure compliance with internal policies, industry standards, and regulatory requirements.Network Standards and Policies 17. Review network standards and policies with leader to align with current industry best practices and evolving regulatory requirements, ensuring a secure and efficient network environment.Network Maintenance 18. Configure, troubleshoot, and maintain network hardware and software to ensure optimal performance and reliability.19. Review and optimize scheduled maintenance windows to minimize downtime and maximize operational efficiency.Network Strategy 20. Support and contribute to the implementation of the organization's network strategy to align with business objectives.21. Develop and maintain disaster recovery plans focused on network resiliency, redundancy, and business continuity.22. Assist in building long-term network roadmaps, setting milestones to support future growth, scalability, and technological advancement.Network Design and Strategy 23. Collaborate with cross-functional teams to plan, implement, and validate new networking technologies or re-design existing environments to meet evolving business and technical requirements.Technical Support 24. Provide advanced technical support and guidance to end users and IT staff, ensuring timely and effective resolution of network-related issues.25. Deliver Tier 2 and Tier 3 support to internal IT teams and external vendors, addressing complex technical challenges and ensuring service continuity. Direction and Mentorship Guide and mentor junior network engineers and administrators, fostering professional growth and knowledge sharing within the team Provide technical guidance and strategic direction for complex networking projects, ensuring successful planning, execution, and delivery Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested. Performs other duties as assigned. Position Qualifications:Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a Bachelor's degree. Preference may be given to individuals possessing a Bachelor's degree in Computer Science, Information Technology or a directly-related field from an accredited college or university.Minimum Experience: Minimum of eight (8) years of experience in network engineering, with a demonstrated history of designing and implementing enterprise-level network solutions.Licensure Requirement: None. Physical Requirements: Type D.

M Force Technology is a specialized recruiting company placing candidates in technology positions in Knoxville, TN. We have partnered with a growing company to hire a talented Network Engineer for immediate placement. Job Description This is a contract to potential hire position. A Q clearance and/or the ability to obtain a Q clearance is required for this role. • The primary responsibility for this position is network design, configuration and troubleshooting • Responsible for diagnosing and resolving Tier 1 thru Tier 3 cabling and Cisco and Arista issues. • Design, engineer, and oversee installation of network gear to ensure installation is within industry standards. • Implementation of device configurations as assigned (such as Cisco switches, routers, and wireless) • Prioritizing outstanding faults based on severity and the order of precedence. • Providing trouble tracking, coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact. • Updating trouble tickets as necessary, tracking all customer issues. • Ensuring that each response provided to the customer whether verbal or written is accurate and appropriate. • When applicable, interfacing with the various levels of management. • Assisting with other tasks as needed or as assigned by manager to improve the delivery of service to customers. • Responding to alarms and providing 1-3 level maintenance support for the customer base. • Keeping customers informed by providing status updates to any tickets generated in reference to support related items. • Providing outage reports to appropriate levels of management. • This position may require some afterhours work, as it is on a 24x7 on- call rotation. • Verifying adherence to security guidelines, including working with auditors to ensure the network is compliant. • Participation in the installation of new network devices (such as switches and access points) • Analysis of triggered alerts (utilizing tools such as Wireshark) and escalate as needed while providing trouble tracking, coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact. • Suggest and implement solutions based on customer requirements and project goals • Implementation of load balancer configurations as assigned • Day to day troubleshooting and operations support for customers and various groups within ITSD • Assisting other network engineers as needed Qualifications • Ability to work on a team of other network engineers and with other groups to troubleshoot issues and solve problems strongly preferred. • Routing experience desired. • ASA Firewall experience highly desired. • Good oral communication and technical writing skills. • Good problem solving skills and the ability to visualize a problem or situation and think abstractly to solve it is required. • Ability to handle constantly changing flow of traffic, to be able to multitask effectively during busy times and to exercise patience and professionalism during stressful situations is needed. • Ability to work responsibly with or without supervision is required • Experience configuring client and site-to-site VPN tunnels • Analysis of all network tickets and create new tickets as necessary Additional Information M Force Staffing is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. In addition to federal law requirements, M Force Staffing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. M Force Staffing is an E-Verify Employer All your information will be kept confidential according to EEO guidelines.

The Senior Network Engineer is a hybrid operations and engineering role responsible for both the day-to-day administration of the network infrastructure and the design and execution of enterprise network modernization efforts. Based in Oak Ridge, TN, this position plays a critical role in both maintaining secure, high-performance connectivity and leading infrastructure projects such as core network redesign, cloud integration, and security architecture improvements. The ideal candidate combines deep technical skills with the ability to lead, plan, and execute at an engineering level. Key Responsibilities • Hybrid Engineering and Administration: Serve in a dual-capacity role that balances high-level network design and architecture responsibilities with day-to-day operational support and device configuration across enterprise environments. • Network Infrastructure Management: Administer and maintain a multi-site enterprise network, including the configuration and lifecycle management of routers, switches, firewalls, VPNs, wireless infrastructure, and load balancing technologies. • Architecture and Design: Develop scalable and resilient network architectures that support high availability, fault tolerance, and future growth, with an emphasis on alignment with DOE enterprise IT strategy and security policies. • Routing and Protocol Engineering: Engineer and support complex routing strategies involving protocols such as EIGRP, OSPF, and BGP; ensure optimal route redistribution, convergence, and path selection across hybrid connectivity models including DMVPN and MPLS. • Firewall and Security Integration: Implement and manage next-generation firewall platforms (e.g., Palo Alto), including high availability configuration, SSL decryption, policy optimization, IDS/IPS system configurations, and integration with cloud and on-premises security architectures. • Cloud and Hybrid Networking: Design, deploy, and manage hybrid network topologies within Microsoft Azure, including Virtual Networks (VNets), ExpressRoute, peering, NAT Gateway, and firewall solutions to ensure secure and performant cross-premise connectivity. • Network Access Control (NAC): Support the implementation and management of NAC solutions such as Cisco ISE, including potential integration with Microsoft Intune to enforce endpoint compliance and identity-based access control. • Project Leadership: Lead and execute infrastructure modernization initiatives, including the planning, implementation, and validation of new networking technologies or the re-architecture of existing environments. • Monitoring and Performance Optimization: Leverage network performance tools such as Catalyst Center, SolarWinds and Azure Network Watcher to monitor availability, perform root cause analysis, and implement performance enhancements. • Documentation and Standards Compliance: Maintain accurate technical documentation including topology diagrams, configuration baselines, IP address management, and change control records to support audit readiness and operational continuity. • Cross-Functional Collaboration and Mentorship: Partner with adjacent IT disciplines-including cloud, systems, security-to deliver integrated solutions; provide mentorship and technical leadership to junior technical staff as needed. Required Qualifications • Education : Bachelor's degree in Information Technology or related field • Experience: Atleast 7 years of relevant experience Certifications (Required): o Cisco CCNP (Routing & Switching or Enterprise) o Microsoft AZ-700: Designing and Implementing Microsoft Azure Networking Solutions o Microsoft AZ-104: Azure Administrator Technical Competencies: o Expert knowledge of TCP/IP, BGP, OSPF, DMVPN, DNS, DHCP o Cisco routing/switching with Nexus 9K, Catalyst, ISR, and C8500 series o Strong Palo Alto experience including SSL decryption, HA configuration, and IPS tuning o Azure networking including ExpressRoute, NSGs, virtual WAN, peering, VPNs o Familiarity with Cisco ACI or willingness to rapidly train up for deployment o Experience leading physical buildouts and Data Center Moves: rack layout, cable management, port planning o PowerShell or Python scripting for automation and config deployment Preferred Qualifications • CCIE, PCNSE, or additional Azure network/security certs • Experience with Cisco ISE, DNA Center, and SD-WAN • Experience in a federal or DOE environment • Prior Engineering leadership in large-scale infrastructure projects to include Data Center Moves • Experience implementing Azure Front Door, WAF, Private Link, or NAT Gateway • Experience working for the Federal Government as an IT Contractor Must be a US Citizen Must have minimum of a Bachelor's Degree Must be able to pass a full background check and drug screening *No third party recruiters*

The Network Engineer is a hybrid operations and engineering role responsible for both the day-to-day administration of the Department of Energy (DOE) Office of Science's network infrastructure and the design and execution of enterprise network modernization efforts. Based in Oak Ridge, TN, this position plays a critical role in both maintaining secure, high-performance connectivity and leading infrastructure projects such as core network redesign, cloud integration, and security architecture improvements. The ideal candidate combines deep technical skills with the ability to lead, plan, and execute at an engineering level. Serve in a dual-capacity role that balances high-level network design and architecture responsibilities with day-to-day operational support and device configuration across enterprise environments. Administer and maintain a multi-site enterprise network, including the configuration and lifecycle management of routers, switches, firewalls, VPNs, wireless infrastructure, and load balancing technologies. Develop scalable and resilient network architectures that support high availability, fault tolerance, and future growth, with an emphasis on alignment with DOE enterprise IT strategy and security policies. Engineer and support complex routing strategies involving protocols such as EIGRP, OSPF, and BGP; ensure optimal route redistribution, convergence, and path selection across hybrid connectivity models including DMVPN and MPLS. Firewall and Security Integration: Implement and manage next-generation firewall platforms (e.g., Palo Alto), including high availability configuration, SSL decryption, policy optimization, IDS/IPS system configurations, and integration with cloud and on-premises security architectures. Design, deploy, and manage hybrid network topologies within Microsoft Azure, including Virtual Networks (VNets), ExpressRoute, peering, NAT Gateway, and firewall solutions to ensure secure and performant cross-premise connectivity. Support the implementation and management of NAC solutions such as Cisco ISE, including potential integration with Microsoft Intune to enforce endpoint compliance and identity-based access control. Lead and execute infrastructure modernization initiatives, including the planning, implementation, and validation of new networking technologies or the re-architecture of existing environments. Leverage network performance tools such as Catalyst Center, SolarWinds and Azure Network Watcher to monitor availability, perform root cause analysis, and implement performance enhancements. Maintain accurate technical documentation including topology diagrams, configuration baselines, IP address management, and change control records to support audit readiness and operational continuity. Partner with adjacent IT disciplines-including cloud, systems, security-to deliver integrated solutions; provide mentorship and technical leadership to junior technical staff as needed. Minimum Qualifications Bachelor's Degree in Computer Science, Information Technology, or related field or equivalent experience. Master's Degree preferred. Cisco CCNP (Routing & Switching or Enterprise). Microsoft AZ-700: Designing and Implementing Microsoft Azure Networking Solutions, and Microsoft AZ-104: Azure Administrator. 7+ years of experience. Other Job Specific Skills Expert knowledge of TCP/IP, BGP, OSPF, DMVPN, DNS, DHCP. Cisco routing/switching with Nexus 9K, Catalyst, ISR, and C8500 series. Strong Palo Alto experience including SSL decryption, HA configuration, and IPS tuning. Azure networking including ExpressRoute, NSGs, virtual WAN, peering, VPNs. Familiarity with Cisco ACI or willingness to rapidly train up for deployment. Experience leading physical buildouts and Data Center Moves: rack layout, cable management, port planning. PowerShell or Python scripting for automation and config deployment. Preferred Qualifications CCIE, PCNSE, or additional Azure network/security certs. Experience with Cisco ISE, DNA Center, and SD-WAN. Experience in a federal or DOE environment. Prior Engineering leadership in large-scale infrastructure projects to include Data Center Moves. Experience implementing Azure Front Door, WAF, Private Link, or NAT Gateway. Experience working for the Federal Government as an IT Contractor.

Are you located in Knoxville, Tennessee and have experience working directly with providers? If so, you may be a perfect fit for an opening on our Provider Networks & Contracting team, focusing on the Knoxville market! We are looking for an energetic, detail-oriented individual to become part of this team as a Network Manager. As a Network Manager, you will serve as the primary liaison and first point of contact for designated providers in Knoxville. Your role involves educating and assisting market providers, maintaining relationships through daily interactions, and providing technical support to correct errors and manage risks for both the insurer and provider. Strong interpersonal skills are essential for effective partnership and collaboration. You will work closely with network contracting and other BCBST matrix partners, such as enrollment and operations, to support providers and achieve market initiatives. Key skills for this role include collaboration, problem-solving, and organization. The hiring team is looking for an individual with the following experience: 3 years of experience in provider relations and network development with emphasis on healthcare education and reimbursement Claim adjudication experience related to facility and professional providers Established relationships with providers in the Knoxville market Strong interpersonal skills, as building strong partnerships is key to the success in this role FACETS knowledge is preferred but not required This is a remote position with occasional provider and team meetings in Knoxville, TN and surrounding counties. Job Responsibilities Identifying educational topics, methods, and strategies to enhance compliance throughout the provider network. Implementing, supporting, and monitoring provider programs and enterprise initiatives Implementing processes and changes needed to maintain regulatory compliance, contract compliance or to improve quality. Handling escalated provider enrollment processing and problem resolution. Leading data reporting and analysis projects to monitor financial and service relations with providers. Consulting with providers on delivery, training and support related issues, identifying opportunities for enhancement and recommending solutions. Able to travel to provider offices or conduct virtual meetings as required. Job Qualifications Education Bachelors degree in business or healthcare or relevant field or equivalent work experience required Experience 3 years - Experience in provider relations and network development with emphasis on healthcare education and reimbursement. Skills\Certifications Ability to speak in public and conduct effective presentations. Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel. Proficient in Microsoft Office (Outlook, Word, Excel, Access and PowerPoint) Accuracy and attention to detail Effective time management skills Excellent oral and written communication skills Strong interpersonal and organizational skills Strong analytical skills Ability to manage multiple projects and priorities Positive attitude, self-driven, engaging, proactive, results drive Knowledge in Medical terminology Knowledge of contract language and reimbursement methodologies, managed care business processes, case-mix adjustment, medical terminology, utilization management and applications for claims payment, required. License Valid Driver's License Employees who are required to operate either a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times. Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Are you a smart, driven, and curious person who loves working with wireless technology and solving problems? Do you have a mind for software, technology, and communicating? Are you looking to grow your career with great upward trajectory? Do you work hard, have a positive attitude, and are interested in helping others? If you answered “Yes”, RCN Technologies is the right place for you and we want to meet you. We are a thriving tech company in downtown Knoxville with tremendous opportunities for a person who seeks a career in technology and wants to work for a company that values the individual, invests in its people, and provides incredible opportunities for individual impact and career growth. We are looking for an individual who is willing to put in exceptional effort and can work well within a team environment to accomplish strategic goals and support growth needs. This person needs to possess an unwavering dedication to providing the best service and best product to the customer. We believe incredible service builds incredible customer relationships that will allow us to grow with each customer. In addition, this person needs to be organized and have an extreme ownership of their role with the goal of building a great career and growth with us. Join a winning team today and experience growth and success with us. All you need to do is apply now to learn more. Veterans are encouraged to apply. We are actively hiring for this position. You will be expected to work a standard schedule of 40 hours per week, with flexibility to work up to 60 hours per week based on a schedule. You'll primarily be working at our downtown Knoxville, Tennessee headquarters located at 200 Jennings Avenue, but we will consider remote candidates in the Pacific Time Zone. We are hiring for day, night, and weekend shifts. Compensation We are offering competitive compensation and a growth plan based on experience and skill and this will be discussed with you during the interview process. Your Opportunities You'll have many opportunities to develop and grow your career skills and applied experience. In addition to working on impactful projects and having a strong influence on their development and execution, you'll also spend time shadowing team members in other departments. You'll get face-to-face time with the company president and other executives while building relationships and your professional network with leaders throughout the company. You'll have the opportunity to observe meetings with various stakeholders. Your roles and responsibilities will provide skill development and you'll get periodic informal and formal reviews and feedback from your supervisor. You'll also have input on what you want to accomplish during your career. How to Apply Please apply through our careers portal at ************************************ Make sure to include a resume, cover letter, and any work samples you feel are relevant to the position. RequirementsWhat You'll Do Your seat will have the following roles and responsibilities, though there will be new needs and activities that develop during your time here that you'll be involved with as well: Cellular Network Device & Data Proactive Monitoring & Maintenance Cellular Network Device & Data Troubleshooting & Support Cellular Network Device Provisioning & Programming Cellular Network Device & Data Tech Support & Projects Cellular Network Device & Data Systems Maintenance & Lab Testing Internal Training, Development, & Maintenance It is important that all team members embody RCN's Core Values: Enjoy the Journey, Embrace Development, Extreme Ownership, Stronger United, and Create Wow. You may perform other duties outside of job description when needed. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. This position requires the ability to operate a telephone, computer, calculator, copier, fax machine, scanner, and any other office equipment. Must be able to remain in a stationary position for extended periods of time. Must be able to walk/stand for extended periods of time. What We're Looking For RCN Technologies' ideal candidate for this position is someone with a desire to learn and a passion for technology. Someone who is very organized and enjoys getting the details right. This position is for someone who wants a new experience and a new challenge each and every day. You're eager to work on a great team. You're inspired to help people and businesses connect wherever they are. You want to impact the world positively. You know that good technology can help the company have a positive impact. You're committed to our ethos of #ExpectMore. Must be well spoken, outgoing, organized, detailed-oriented, dependable, and flexible. Possess the personality and professionalism to engage with customers and partners successfully. Positive attitude and desire to work in a rapid-growth professional environment. Technical aptitude: Either you are in love with technology or you have a desire to learn how technology impacts business and have the aptitude to understand its impact. The more technical experience the better, though it is not a requirement. Communication: Phenomenal phone skills with the ability to convey enthusiasm and energy. You will need to be able convey situations and issues both on-site and over the phone. Collaboration/Teamwork: Ability to work effectively with others on a common task; taking actions which respect the needs and contributions of others; contributing to and accepting the consensus; negotiating a win-win solution to achieve the objectives of the team. Adaptability: Ability to adjust to business needs; positively drive change. Self-Starter/Initiative: Goes beyond expectation; creates opportunities to implement business efficiencies and minimizes problems by anticipating or preparing in advance; seeks out or accepts additional responsibilities. Self-motivated and achievement oriented. Problem Solving/Critical Thinking Skills: Ability to suspend judgment and validate the situation; must be able to consider multiple perspectives and re-evaluate the situation as new information becomes available. Will need to evaluate situations and make decisions on the spot in some circumstances. Ability to research all angles of an issue to provide the customer with a viable and workable solution. Attention to Detail: Demonstrates thoroughness in accomplishing tasks; checks work or data to ensure accuracy and completion in maintaining company records. Education & Experience 1+ years cellular network device management experience preferred (bonus points for cloud management programming and coding experience) Proven track record as a strong, effective communicator Knowledge of Wireless Technology, Networking, and Telecommunications preferred Certifications and/or training preferred for: Cradlepoint, Cisco, Digi, Inseego, Peplink, Juniper, Fortinet, Velocloud, Palo Alto, Citrix Associates or Bachelors degree preferred in Business, Computer Science, Engineering, Information Technology, Management Information Systems, or relevant field Familiar with Microsoft Office Suite and able to work in Ticketing software and Project Management software Required Skills Ability to comprehend technical concepts and be independently resourceful Organized and proficient in phone-based triage and support Assess highly variable situations and find solutions Maintain a professional appearance and demeanor Must be a life-long learner Excellent time management and organizational skills Excellent written and verbal communication skills Excellent analytical and problem-solving skills Ability to work well in teams Strong work ethic and attention to detail BenefitsYour Employment Perks The rare opportunity to change and disrupt an industry by helping us show our partners and customers why they can Expect More from a technology provider! Health insurance (50+% employer paid) Vision insurance (100% employer paid) Dental insurance (50% employer paid) Unlimited Paid Time Off after your first year of employment Flex Days (Work from Anywhere) 30 days Paid Parental Leave Discounted corporate membership at East Tennessee area YMCA locations Company-provided workstation A friendly and casual work environment with a relaxed, smart-casual dress code Monday through Friday business hours - Work-Life Integration! Company-sponsored lunches and monthly team-building activities (Headquarters) Free coffee bar and snacks (Headquarters) Brand new, purpose-built 21st-century office in a 20th-century historic building in downtown Knoxville Exposure to emerging technology and products Hands-on, in-person, and self-guided continuing education opportunities to employees seeking to grow and learn Access to award-winning online courses to enhance abilities and develop new skills to apply to a successful career in creative, management, and digital disciplines About Knoxville, Tennessee Knoxville, Tennessee is an incredible city on the Tennessee River and at the foothills of the Great Smoky Mountains. We have the culture and many of the perks of southern larger cities without most of the drawbacks of large metro areas. We've been called "Scruffy City" and "Marble City" and are home to over 20 craft breweries and the 1982 World's Fair. We have a local Ale Trail and countless nearby hiking trails and lakes in the National Park and surrounding counties less than an hour from downtown. We also sport an area five minutes from the city center dubbed the "Urban Wilderness" with many outdoor activities including miles of hiking, biking, a public quarry, river access, and much more. We have an excellent local public school system and many quality private schools in the city. Our cost of living is significantly lower than the national average, with low property taxes and no state income tax. Knoxville offers numerous cultural events, family-friendly experiences, and is a wonderful place to live.

Job Title: WMS Systems Engineer Department: NA Warehouse and Systems Engineering We are seeking a highly motivated and technically skilled WMS Systems Engineer to join our Engineering team. This position plays a critical role in supporting Warehouse Management System (WMS) functions across all North American affiliates. The ideal candidate will possess strong analytical skills, project management capabilities, and the ability to work collaboratively across departments and shifts. This position does require travel across the US, Mexico and Canada. Expect 10 to 15% travel dependent on projects. Key Responsibilities: Develop, test, implement, and support WMS functions across multiple facilities. Integrate WMS with external systems including AGVs, ASRS, and other automation platforms. Support inventory control, material handling, and manufacturing system development. Collect and analyze data to identify opportunities for process improvement. Assist in optimizing process flows, designing plant layouts, and coordinating facility moves. Develop and maintain project schedules to support warehouse, logistics, and production operations. Promote teamwork and collaboration among leadership, associates, and support groups. Maintain a consistent presence in work areas to assess conditions and provide frontline support. Provide support across multiple shifts as needed. Communicate effectively with internal teams and external vendors. Requirements: Bachelor's Degree in Engineering or Computer Science. 2-5+ year's experience in operations and system development. Working knowledge of inventory systems such as CIGMA and Softeon WMS. Strong project management skills. Excellent problem-solving and negotiation abilities. Strong organizational and time management skills. Proficiency in Microsoft Excel, Word, PowerPoint, and Softeon WMS. Strong written and oral communication skills. Preferred Qualifications: Experience in manufacturing or logistics environments. Familiarity with industrial automation systems (AGV, ASRS). Proficient in the Spanish language Benefits Summary: Health, Dental, Vision, Prescription Drug plans Life and Accidental Death & Dismemberment Insurance Flexible Spending Account Employee Assistance Program 401K with 4% company match Bonus Program Wellness Program Onsite Fitness Center (vary by location) Tuition Reimbursement Career Development and Ongoing Training Paid holidays and vacation Cafeteria and food markets (vary by location) Volunteer opportunities Employee recognition (employee and milestone events) Annual Salary: $80,000 - $100,000

Job Title: Process/System Engineer Career Level From: Associate Career Level To: Senior Specialist Job Specialty: Core Engineering What You'll Do System Engineer As a Cognizant System Engineer/Technical Authority for assigned systems, coordinates configuration management activities, assesses system health and performance, and provides overall technical responsibility for plant system operability and maintenance activities. Works in conjunction with the Configuration Management program for the assigned system(s). Prepares configuration control/design change packages for tasks; evaluates the impact of proposed changes and/or modifications to approved safety authorization bases for facilities; and performs troubleshooting and improvement activities. Applies the systems and equipment expertise needed to resolve technical system and equipment issues in cooperation with other related disciplines. Electrical positions requires knowledge of electrical systems with a preferred knowledge in one of the following: manufacturing process equipment, industrial electrical equipment, facility related electrical systems, electromagnetics, electrostatic discharge, and/or lightning protection. Mechanical positions requires knowledge of electro-mechanical systems with a preferred knowledge in one of the following: manufacturing process equipment, industrial mechanical equipment or facility related mechanical systems. Reference DOE Order 420.1C Facility Safety, Chapter V. Cognizant System Engineer Program Process Engineer Process Engineers function as the Subject Matter Expert (SME) on weapon operation processes and associated procedures. They perform duties and tasks that are vital to ensuring the reliability and integrity of the nation's nuclear weapons stockpile. Process Engineers ensure weapon operation processes comply with customer specifications and requirements, including Design Agency requirements and safety basis requirements. Process Engineers are responsible for achieving approval for readiness assessments on new processes, including supervision during the conduct of start-up plans and ensure tests are conducted as written. They develop, maintain, and lead implementation of new weapon processes and changes on existing weapon processes. Process Engineers performs process studies and evaluations and lead efforts to resolve technical issues that may impact production, quality, efficiency, capability, and capacity. They participate and advise in training to operations personnel and maintain process description and work procedure documents. Position may support chemical, machining, assembly/disassembly or metalworking operations in a production environment. Operations include both traditional and modern processes for chemical conversion operations, manufacturing, machining, melting, forming, welding, rolling, and heat-treating various materials and metals. What You Can Expect * Meaningful work and unique opportunities to support missions vital to national and global security * Top-notch, dedicated colleagues * Generous pay and benefits with a stable organization * Career advancement and professional development programs * Work-life balance fostered through flexible work options and wellness initiatives Minimum Job Requirements * Bachelor of Science in Engineering/Physical Science [Chemistry, Physics, or related] from an Engineering Accreditation Commission (EAC) Accreditation Board of Engineering and Technology (ABET) accredited program in the United States or designated equivalents from Canada or Mexico, the Washington Accord, or the list of substantially equivalent as documented by ABET. OR MS in Engineering/Physical science. OR PhD in Engineering/Physical science. * There is a minimum Grade Point Average (GPA) requirement up to 4 years post-graduation at time of offer and confirmed by transcript. Beyond four years from graduation, engineering experience will supersede GPA as a requirement for hire. * 3.0/4.0 minimum cumulative GPA for Bachelor degree * 3.3 minimum cumulative GPA for Master degree * 3.5 minimum cumulative GPA for PhD * In addition, the applicant must meet the requirements of DOE O 426.2A (i.e., Baccalaureate in engineering or related scientific major 2 years job-related, and 1-year nuclear experience; or a DOE O 426.2A alternative). DOE 426.2A experience requirements can be satisfied following employment. In the interim, newly hired personnel will not be assigned duties that could impact the safety basis of nuclear facilities. (Ref. DOE O 426.2A) Preferred Job Requirements Bachelor of Science in Engineering (Chemical Engineering, Mechanical Engineering, Industrial Engineering, Material Science/Metallurgical Engineering) with manufacturing experience ranging from two to seven years. * Must demonstrate the ability to handle complex assignments and to have good oral and written communication skills. Must be willing to work in a production environment and be able to interact and communicate clearly with hourly employees as well as technical personnel and management. * Requires significant amounts of time in production environments. * Candidate must be capable of performing technical assignments requiring originality and exhibit independence in utilizing engineering knowledge and experience. * Must be able to review and analyze data and use statistical process control techniques. * Must be able to interpret mechanical drawings and dimensional inspection results. * Frequent use and application of technical standards, principles, theories, concepts, and techniques * Understanding of Conduct of Engineering, Conduct of Operations, and Conduct of Maintenance for facilities operating within a nuclear regulated environment * The ability to evaluate and provide feedback on new and proposed revisions to technical operating procedures, design drawings and requirements, and facility systems, structures, and components * Able to make informed decisions and support those decisions to peers and senior management Why Y-12? You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime. Notes The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired. If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level. Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required. Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10CFR 709. Medical requirements may apply. CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification. CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity, age, religion, national origin, ancestry, genetic information, disability or veteran status.

Ingenium Professional Services Inc. is a nationally recognized, award-winning, certified Service-Disabled Veteran-Owned multi-disciplinary company with solid experience in project management and process improvement. Founded in 2006 and based in Oak Ridge, TN, Ingenium holds experience in a full spectrum of professional services, including facility operations, engineering and design, environmental services, project management, and construction management. We offer benefits such as Medical/Dental/Vision Insurance, 401K, Life Insurance, Disability, PTO, Parental Leave, and Military leave. Ingenium Professional Services is currently seeking a Systems Engineer NS&E. Position Responsibilities: Review and prepare Systems Engineering documents related to requirements generation, management, and verification. Properly interpret and apply codes & standards and customer design requirements, for the compilation of verification evidence. Coordinate with other engineering disciplines and job functions, review project design criteria, vendor drawings/manuals, construction inspection records, and start-up test reports. Prepare engineering change packages for requirements management and configuration managed documentation. Deliver verification packages to facilitate the turnover of completed systems and facilities to clientele. Possess interpersonal communication skills and commitment to continuous improvement and team building. Participates in and fosters a work environment that is based upon openness, trust, communication, teamwork, empowerment, innovation, and satisfaction. The UPF project has multiple work schedules that are subject to change and may require employees to work overtime and/or night shift when a business need arises. The core construction working hours are between 7:00 a.m. and 5:30 p.m. Monday through Friday. The core engineering hours are between 8:00 a.m. and 3:30 p.m. Monday through Friday. Work schedule and overtime are to be approved in advance by supervisors. Basic Qualifications: Bachelor's Degree in Engineering from an accredited university or college with at least 3 years of relevant technical experience, or in lieu of a degree, 9 or more years of relevant experience. Must be a US citizen. Must be able to complete and pass a pre-employment drug screen and background check which includes verification of employment and education. Must be able to obtain a site security badge for access to the worksite. Minimum Qualifications: Possess an awareness of national codes and standards, environmental regulations, and their influence on design. Experience facilitating multi-discipline meetings to resolve technical issues. Excellent oral and written communications skills. Preferred Qualifications: Professional Registration in Engineering, Experience on DOE or DOD projects, Familiarity with implementation of requirements in design, Experience working on a large, complex EPC contract, Experience in performing functional analysis, Experience working with requirements management databases, Experience in performing design and/or requirements change impact analysis. Eligibility for this position requires US citizenship; the successful candidate must provide proof of US citizenship in order to obtain badge access to the site. Candidate must complete security questionnaire and successfully clear site access requirements check. All employees are subject to and agree to random drug and alcohol testing as a condition of employment. Must be able to obtain a security clearance, as applicable. In accordance with our client's duty to provide and maintain a safe workplace for our employees and to safeguard the health of our families, customers, and visitors, we have adopted mandatory COVID-19 safety protocols for each work location, which includes vaccination, Ingenium Professional Services is an Equal Opportunity Employer. Ingenium Professional Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.” All your information will be kept confidential according to EEO guidelines. Must be a United States Citizen Package Details We offer benefits such as Medical/Dental/Vision Insurance, 401K, Life Insurance, Disability, PTO, Parental Leave, and Military leave.

X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page, ************************* . We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at *************************** . Job Description This role is responsible for supporting design implementation of instrumentation and controls (I&C) system through detailed design, build and testing of the I&C according to the design requirements. This role performs I&C design for process systems (controls, instrumentation, data collection, electro-mechanical, automation & robotics, connectivity). Job Profile Tasks/Responsibilities: Perform I&C design for process systems (controls, instrumentation, data collection, electro-mechanical, automation & robotics, connectivity). Process instrumentation design, specification, and procurement oversight. Control Systems for pumps, valves, heat exchangers, etc. to improve the functionality of the client's plant. Develop control logic narratives, control logic diagrams, and control logic schematic diagrams. Develop panel wiring and interconnect cabling diagrams. Create or oversee the development of human machine interface (HMI) screens. Develop specifications for Programmable Logic Control (PLC) or Distributed Control systems (DCS) and components and instrumentation. Develop control logic code and implementation on PLCs/DCS. Author I&C system hardware descriptions including requirements, functional specifications, and I&C system architecture descriptions. Develops troubleshooting plans and failure mode analysis documents to support design reviews. Author factory acceptance test procedures. Write guidance for instrument checking, calibration, and testing. Develop instrument check, calibration, and testing program. Participate in system Process Hazards Analysis. Collaborate in planning, scheduling, and organization of detailed phases of I&C engineering work. Collaborate in the technical oversight and direction of external design teams (architectural or engineering firms) or internal design teams (mechanical engineers, designers, analysts). Facilitate and assist in the assessment of customer needs and captures requirements and functions of the I&C design for process systems. Execute I&C design assignments with clear and specified objectives; utilizes conventional specification and/or Interface Control Documents and plans. Recommend process system design alterations and enhancements to improve quality of products and/or procedures from a construction, commissioning, operations, maintenance, and/or decommissioning perspective. Leads reviews and presentations for internal company design reviews and customer design reviews regarding I&C process systems design. Preparation and review of design change packages and design calculations (e.g., load flow, short circuit, protective device coordination, etc.) in accordance with company policies and procedures. Assist Project management leadership in developing detailed schedules and resolving planning issues for I&C design activities. Lead Systems Engineering and project engineering processes including configuration management, requirements management and interface management for an I&C system. Support Supply Chain activities related to procurement of products and services for an I&C system. Organize engineering efforts in assigned areas between specialty and other engineering groups or disciplines, with the client, suppliers, contractors, or other groups as required. Maintain professional demeanor and behavior at all times in all forms of communication. Perform other duties as assigned by manager. Job Profile Minimum Qualifications: Bachelor's degree in engineering or related degree from an accredited institution. A master's degree in engineering or related field may be in lieu of two years of experience, a PH.D in lieu of three years' experience. Typically, fifteen years of experience in an I&C system development role for a Level V, 10 years for a Level IV and 5 plus years for a Level III. Previous experience at X-energy exceeding performance standards may be in lieu of years of experience. Experience working with nuclear instrumentation and control systems. Experience with Systems Engineering. Location: 151 Lafayette Drive, Suite 300, Oak Ridge, TN Work Site Expectations: 5 days a week in office Travel: 10% Hours: 8:00am-5:00pm, Mon-Fri Compensation As required by Maryland and other applicable state law, X Energy, LLC (X-energy) lists the expected compensation range for a publicly advertised job opportunity based upon the job requirements (e.g. education/training, experience, skill sets, etc.). Individual candidates who meet the job requirements for the posted position will be offered a salary within this range based on their respective levels of education/training, experience, and other qualifications unique to them. Salary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. Please note that compensation ranges listed for US job postings reflect base salary only and do not include benefits or other incentives. A reasonable estimate for this position at the level of experience required is: Level III: $88,125 - $146, 875 / Level IV: $104,025 - $173,375 / Level V: $122,550 - $204,250 Position Job Classification Full time - Exempt Benefits X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. X Energy, LLC participates in E-Verify. Please visit the links below for more information about E-Verify and the protection of your Right to Work. Right To Work Link: If you have the right to work, don't let anyone take it away (e-verify.gov) E-Verify Participation Link: E-Verify Participation Poster English and Spanish

Job Description The Systems Engineer serves as the requirements authority for engineering projects, working at the intersection of design, operations, safety, and quality assurance. You will be responsible for ensuring requirements are complete, measurable, traceable, and properly flow down through system hierarchies, from facility level functional needs through equipment level engineering specifications. This position requires strong technical judgment to identify requirements quality issues, assess supplier responses for adequacy, and facilitate resolution of technical issues before they impact design, procurement, or operations. Responsibilities: Requirements Development & Management Develop and document high-level requirements for new or proposed projects, translating stakeholder needs into technical specifications Facilitate expansion of high-level requirements into traceable lower-level Systems, Structures, and Components (SSCs) requirements with clear parent-child relationships Implement and maintain requirements in systems integration tools (Visure, DOORS, DOORS Next Gen) Establish and enforce requirements quality standards including measurability, testability, traceability, and completeness Requirements Review & Validation Conduct systematic requirements reviews to ensure clarity of acceptance criteria and verification methods Lead or facilitate requirements reviews to develop baselines and implement design control Evaluate supplier technical responses and design verification records for requirement compliance Identify requirement gaps, conflicts, and traceability issues before they impact downstream activities Review requirements for proper specification of quantitative parameters, units, tolerances, and performance thresholds Interface Management Define and document interfaces between systems, ensuring both sides of each interface specify performance parameters (flow rates, pressures, temperatures, data protocols, etc.) Coordinate interface requirements across facility systems (electrical, mechanical, controls, safety, etc.) Maintain interface control documentation and facilitate resolution of interface conflicts Technical Documentation Write and critically review technical documents (Design Interface Requirements, Engineering Design Specifications, Design Verification Records) Ensure requirements include appropriate verification methods (test, analysis, inspection, demonstration) Document requirements changes through formal change control processes Prepare requirements summaries and technical presentations for management and stakeholders Design Integration Support Support project leads in translating operational needs and safety requirements into equipment design specifications Review equipment designs for compliance, identifying deviations requiring resolution Facilitate design reviews Coordinate with quality assurance to ensure traceability through design, fabrication, and testing Risk & Cost Management Support project leads in risk identification, monitoring, and documentation Assist in developing cost models for proposed projects based on requirements scope Identify requirements driven cost impacts and facilitate trade off analyses Process Improvement Develop and maintain systems engineering standards, templates, and best practices Train engineers on requirements quality principles and systems integration tools Implement model-based systems engineering (MBSE) approaches on projects from concept through detailed design Technical Skills Demonstrated experience developing technical requirements for hardware systems (mechanical, electrical, controls, instrumentation) Strong technical writing skills with ability to translate complex concepts into clear, testable requirements Experience identifying and resolving requirements quality issues including ambiguity, incompleteness, and conflicts Ability to read and understand engineering drawings, P&IDs, electrical schematics, and control system documentation Proficiency in written and oral technical communication and presentation Systems Engineering Knowledge Understanding of requirements hierarchy and flow-down (functional → performance → design) Knowledge of verification methods and their application Familiarity with interface management principles Experience with requirements traceability and configuration management Industry Experience Background in hardware based industry with strict workflow and quality assurance standards (nuclear, aerospace, automotive, medical devices, or similar) Experience working with suppliers/vendors to define technical specifications and evaluate design responses Regulatory & Quality Familiarity with NQA-1, ISO 9001, or equivalent quality control systems Understanding of design control principles and formal change management Education & Experience Bachelor's degree in engineering or STEM discipline from U.S.-based ABET-accredited university with minimum 3 years relevant experience, OR Master's degree with 1-2 years of model-based systems engineering (MBSE) experience U.S. Citizenship required Ability to obtain and maintain U.S. security clearance preferred Preferred Qualifications Experience using systems integration software (DOORS, Visure, GENESYS, or similar requirements management tools) Professional Engineer (PE) license or Systems Engineering Professional (CSEP) certification Experience with design verification and validation processes (FAT, SAT, commissioning) Knowledge of hazardous area classifications, safety instrumented systems, or explosion prevention systems Experience in regulated industries requiring formaal requirements management (nuclear, aerospace, FDA regulated) Background in process equipment, manufacturing systems, or production facility design Experience with risk management methodologies and risk tracking Experience with cost estimation and project financial planning Familiarity with relevant codes and standards (ASME, NFPA, OSHA, NEC, ISA) Benefits: All eligible employees enjoy an excellent benefits package, including medical/dental/vision insurance, short/long-term disability, life insurance, 401(k), paid time off including holidays, and tuition reimbursement. EEO Statement: MSTI is an equal-opportunity employer. All qualified candidates, including individuals with disabilities and protected veterans, are encouraged to apply. MSTI is an E-Verify employer. If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: *******************. EEO Employer/Vet/Disabled Powered by JazzHR iH4oo9bqnF

Job DescriptionNetwork Administrator Qualifications2+ years experience in a network administration role Network Administration of Cisco, Arista, and Palo Alto network platforms Light System Administration Solid Troubleshooting and problem-solving skills Network Security knowledge and experience is a plus Excellent communication and collaboration skills Strong attention to detail and organizational skills Relevant certifications such as CCNA, CompTIA Network+, etc. Required Skills & AbilitiesKnowledge of networking concepts: TCP/IP, DNS, DHCP, STP, LAN, WANKnowledge of routing protocols. ex. BGP, OSPFKnowledge of Cisco, Arista, and Palo Alto network platforms Knowledge of network monitoring product(s) Must be able to work independently or as part of a team Must be able to identify technology needs/inefficiencies and address without supervision or technical guidance Must be able to prioritize assignments and effectively manage their time Excellent customer service skills to communicate with internal teams and external customers ResponsibilitiesAs a Network Administrator, you will be responsible for managing the ticket queue for the network infrastructure team. This will include troubleshooting network issues and providing technical support for network-related problems. Knowing when to escalate a problem/issue to a higher level so SLAs are not breached. Small projects will be assigned at times to help grow into a higher-level position.

M Force Technology is a specialized recruiting company placing candidates in technology positions in Knoxville, TN. We have partnered with a growing company to hire a talented Network Engineer for immediate placement. Job Description This is a contract to potential hire position. A Q clearance and/or the ability to obtain a Q clearance is required for this role. • The primary responsibility for this position is network design, configuration and troubleshooting • Responsible for diagnosing and resolving Tier 1 thru Tier 3 cabling and Cisco and Arista issues. • Design, engineer, and oversee installation of network gear to ensure installation is within industry standards. • Implementation of device configurations as assigned (such as Cisco switches, routers, and wireless) • Prioritizing outstanding faults based on severity and the order of precedence. • Providing trouble tracking, coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact. • Updating trouble tickets as necessary, tracking all customer issues. • Ensuring that each response provided to the customer whether verbal or written is accurate and appropriate. • When applicable, interfacing with the various levels of management. • Assisting with other tasks as needed or as assigned by manager to improve the delivery of service to customers. • Responding to alarms and providing 1-3 level maintenance support for the customer base. • Keeping customers informed by providing status updates to any tickets generated in reference to support related items. • Providing outage reports to appropriate levels of management. • This position may require some afterhours work, as it is on a 24x7 on- call rotation. • Verifying adherence to security guidelines, including working with auditors to ensure the network is compliant. • Participation in the installation of new network devices (such as switches and access points) • Analysis of triggered alerts (utilizing tools such as Wireshark) and escalate as needed while providing trouble tracking, coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact. • Suggest and implement solutions based on customer requirements and project goals • Implementation of load balancer configurations as assigned • Day to day troubleshooting and operations support for customers and various groups within ITSD • Assisting other network engineers as needed Qualifications • Ability to work on a team of other network engineers and with other groups to troubleshoot issues and solve problems strongly preferred. • Routing experience desired. • ASA Firewall experience highly desired. • Good oral communication and technical writing skills. • Good problem solving skills and the ability to visualize a problem or situation and think abstractly to solve it is required. • Ability to handle constantly changing flow of traffic, to be able to multitask effectively during busy times and to exercise patience and professionalism during stressful situations is needed. • Ability to work responsibly with or without supervision is required • Experience configuring client and site-to-site VPN tunnels • Analysis of all network tickets and create new tickets as necessary Additional Information M Force Staffing is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. In addition to federal law requirements, M Force Staffing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. M Force Staffing is an E-Verify Employer All your information will be kept confidential according to EEO guidelines.

Job DescriptionShould have most of skills below.. 5 yrs Azure and networking and Server exp is Required The role is to be able to solve both large and small projects beginning to end with customers. This role is a trusted advisor. Engineers are expected to display good interpersonal skills as they will interact with colleagues, executives, and other customer-facing roles. The Technician will possess the ability to problem solve at a high level and provide exemplary customer service skills, strong multi-tasking, and organizational skills. The Technician works jointly with the sales to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player IT Technician III Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Perform preventative maintenance, including checking and cleaning workstations, printers, and peripherals. Establishing good relationships with all departments and colleagues. IT Technician III Requirements.. LEVEL 2 NOT AS STRINGENT: College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience. Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS. A+ Certification. Azure

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates. Your Impact You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies. Minimum Qualifications * Currently enrolled in an undergraduate degree program. Relevant fields include: Computer Science, Software Engineering, Computer Engineering, Information Technology, Data Science, Mathematics, Statistics, Electrical Engineering, or related technical fields. * Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals. * Familiarity with network principles & concepts, routing protocols, and general networking concepts. * Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions). * Understanding of DevSecOps practices and their application in software development workflows. Preferred Quals: * Conceptual understanding or hands-on experience with AI/ML. * Understanding of cybersecurity principles and security protocols. * Experience with FPGA development. * Knowledge of signal and power integrity, and PCB design. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Are you a smart, driven, and curious person who loves working with wireless technology and solving problems? Do you have a mind for software, technology, and communicating? Are you looking to grow your career with great upward trajectory? Do you work hard, have a positive attitude, and are interested in helping others? If you answered “Yes”, RCN Technologies is the right place for you and we want to meet you. We are a thriving tech company in downtown Knoxville with tremendous opportunities for a person who seeks a career in technology and wants to work for a company that values the individual, invests in its people, and provides incredible opportunities for individual impact and career growth. We are looking for an individual who is willing to put in exceptional effort and can work well within a team environment to accomplish strategic goals and support growth needs. This person needs to possess an unwavering dedication to providing the best service and best product to the customer. We believe incredible service builds incredible customer relationships that will allow us to grow with each customer. In addition, this person needs to be organized and have an extreme ownership of their role with the goal of building a great career and growth with us. Join a winning team today and experience growth and success with us. All you need to do is apply now to learn more. Veterans are encouraged to apply. We are actively hiring for this position. You will be expected to work a standard schedule of 40 hours per week, with flexibility to work up to 60 hours per week based on a schedule. You'll primarily be working at our downtown Knoxville, Tennessee headquarters located at 200 Jennings Avenue, but we will consider remote candidates in the Pacific Time Zone. We are hiring for day, night, and weekend shifts. Compensation We are offering competitive compensation and a growth plan based on experience and skill and this will be discussed with you during the interview process. Your Opportunities You'll have many opportunities to develop and grow your career skills and applied experience. In addition to working on impactful projects and having a strong influence on their development and execution, you'll also spend time shadowing team members in other departments. You'll get face-to-face time with the company president and other executives while building relationships and your professional network with leaders throughout the company. You'll have the opportunity to observe meetings with various stakeholders. Your roles and responsibilities will provide skill development and you'll get periodic informal and formal reviews and feedback from your supervisor. You'll also have input on what you want to accomplish during your career. How to Apply Please apply through our careers portal at ************************************ Make sure to include a resume, cover letter, and any work samples you feel are relevant to the position. RequirementsWhat You'll Do Your seat will have the following roles and responsibilities, though there will be new needs and activities that develop during your time here that you'll be involved with as well: Cellular Network Device & Data Proactive Monitoring & Maintenance Cellular Network Device & Data Troubleshooting & Support Cellular Network Device Provisioning & Programming Cellular Network Device & Data Tech Support & Projects Cellular Network Device & Data Systems Maintenance & Lab Testing Internal Training, Development, & Maintenance It is important that all team members embody RCN's Core Values: Enjoy the Journey, Embrace Development, Extreme Ownership, Stronger United, and Create Wow. You may perform other duties outside of job description when needed. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. This position requires the ability to operate a telephone, computer, calculator, copier, fax machine, scanner, and any other office equipment. Must be able to remain in a stationary position for extended periods of time. Must be able to walk/stand for extended periods of time. What We're Looking For RCN Technologies' ideal candidate for this position is someone with a desire to learn and a passion for technology. Someone who is very organized and enjoys getting the details right. This position is for someone who wants a new experience and a new challenge each and every day. You're eager to work on a great team. You're inspired to help people and businesses connect wherever they are. You want to impact the world positively. You know that good technology can help the company have a positive impact. You're committed to our ethos of #ExpectMore. Must be well spoken, outgoing, organized, detailed-oriented, dependable, and flexible. Possess the personality and professionalism to engage with customers and partners successfully. Positive attitude and desire to work in a rapid-growth professional environment. Technical aptitude: Either you are in love with technology or you have a desire to learn how technology impacts business and have the aptitude to understand its impact. The more technical experience the better, though it is not a requirement. Communication: Phenomenal phone skills with the ability to convey enthusiasm and energy. You will need to be able convey situations and issues both on-site and over the phone. Collaboration/Teamwork: Ability to work effectively with others on a common task; taking actions which respect the needs and contributions of others; contributing to and accepting the consensus; negotiating a win-win solution to achieve the objectives of the team. Adaptability: Ability to adjust to business needs; positively drive change. Self-Starter/Initiative: Goes beyond expectation; creates opportunities to implement business efficiencies and minimizes problems by anticipating or preparing in advance; seeks out or accepts additional responsibilities. Self-motivated and achievement oriented. Problem Solving/Critical Thinking Skills: Ability to suspend judgment and validate the situation; must be able to consider multiple perspectives and re-evaluate the situation as new information becomes available. Will need to evaluate situations and make decisions on the spot in some circumstances. Ability to research all angles of an issue to provide the customer with a viable and workable solution. Attention to Detail: Demonstrates thoroughness in accomplishing tasks; checks work or data to ensure accuracy and completion in maintaining company records. Education & Experience 1+ years cellular network device management experience preferred (bonus points for cloud management programming and coding experience) Proven track record as a strong, effective communicator Knowledge of Wireless Technology, Networking, and Telecommunications preferred Certifications and/or training preferred for: Cradlepoint, Cisco, Digi, Inseego, Peplink, Juniper, Fortinet, Velocloud, Palo Alto, Citrix Associates or Bachelors degree preferred in Business, Computer Science, Engineering, Information Technology, Management Information Systems, or relevant field Familiar with Microsoft Office Suite and able to work in Ticketing software and Project Management software Required Skills Ability to comprehend technical concepts and be independently resourceful Organized and proficient in phone-based triage and support Assess highly variable situations and find solutions Maintain a professional appearance and demeanor Must be a life-long learner Excellent time management and organizational skills Excellent written and verbal communication skills Excellent analytical and problem-solving skills Ability to work well in teams Strong work ethic and attention to detail BenefitsYour Employment Perks The rare opportunity to change and disrupt an industry by helping us show our partners and customers why they can Expect More from a technology provider! Health insurance (50+% employer paid) Vision insurance (100% employer paid) Dental insurance (50% employer paid) Unlimited Paid Time Off after your first year of employment Flex Days (Work from Anywhere) 30 days Paid Parental Leave Discounted corporate membership at East Tennessee area YMCA locations Company-provided workstation A friendly and casual work environment with a relaxed, smart-casual dress code Monday through Friday business hours - Work-Life Integration! Company-sponsored lunches and monthly team-building activities (Headquarters) Free coffee bar and snacks (Headquarters) Brand new, purpose-built 21st-century office in a 20th-century historic building in downtown Knoxville Exposure to emerging technology and products Hands-on, in-person, and self-guided continuing education opportunities to employees seeking to grow and learn Access to award-winning online courses to enhance abilities and develop new skills to apply to a successful career in creative, management, and digital disciplines About Knoxville, Tennessee Knoxville, Tennessee is an incredible city on the Tennessee River and at the foothills of the Great Smoky Mountains. We have the culture and many of the perks of southern larger cities without most of the drawbacks of large metro areas. We've been called "Scruffy City" and "Marble City" and are home to over 20 craft breweries and the 1982 World's Fair. We have a local Ale Trail and countless nearby hiking trails and lakes in the National Park and surrounding counties less than an hour from downtown. We also sport an area five minutes from the city center dubbed the "Urban Wilderness" with many outdoor activities including miles of hiking, biking, a public quarry, river access, and much more. We have an excellent local public school system and many quality private schools in the city. Our cost of living is significantly lower than the national average, with low property taxes and no state income tax. Knoxville offers numerous cultural events, family-friendly experiences, and is a wonderful place to live.