Network engineer jobs in Mountain View, CA

Ready to play a key role in building the future of living? Join Samara in tackling California's housing shortage and enabling people to attain sustainable housing without compromising design or quality. Our flagship product, Backyard, is a fully turnkey, premium accessory dwelling unit (ADU) designed for homeowners and real estate developers. As we expand our offerings and scale our in-house development initiatives, we're at a pivotal moment, redefining homeownership through high-quality, attainable infill housing. Backed by top-tier investors, including Airbnb, Thrive Capital, and 8VC, Samara is positioned for significant growth and market impact. To support our next phase of growth, we're hiring product-focused engineers to advance and scale the technical foundation of our modular system. These roles go beyond traditional design work-they refine system standards, improve factory repeatability, and ensure our units are code-compliant, manufacturable, and built to the highest standards of quality and performance. The MEP Systems Engineer will be responsible for the detailed design and implementation of mechanical, electrical, plumbing, and PV systems tailored for modular construction building systems. This role requires a deep understanding of MEP systems combined with practical experience in modular construction. You will collaborate closely with leadership, crossfunctional design and engineering teams to integrate all technical and user experience requirements into our designs to ensure optimal functionality, sustainability, and compliance with all regulations. What You'll Do Design and develop integrated MEP systems for our new and existing designs including solar energy systems, including PV and ESS, optimized for prefabricated modular construction Ensure that solar and energy storage designs align with overall MEP system functionality and building energy requirements Lead the creation of comprehensive design documents, schematics, component material selections and system layouts, preferably using CAD and BIM software Provide technical leadership during the installation and commissioning phases to ensure systems meet design specifications and performance standards Conduct system testing and validation to ensure functionality, efficiency, and safety of both MEP and PV installations Collaborate closely with installation teams to facilitate seamless and efficient factory and onsite implementation of design Engage in research and application of the latest technologies and practices in renewable energy and modular construction Work with program managers and other engineering disciplines to ensure holistic integration of all systems within Samara modular units What We're Looking For Modular construction experience in factory builds, multi-mod, stackable and/or other hands on related experience. Licensed Electrician or Mechanical Contractor -and/or- Bachelor's degree in Mechanical, Electrical, or Energy Systems Engineering, or a related field Professional Engineering (PE) license preferred Minimum of 7 years of experience in one of the following: Mechanical, Electrical, Solar and/or Plumbing System design Comprehensive knowledge of building codes, safety regulations, and sustainability practices relevant to MEP and renewable energy systems Proficiency in design software such as Onshape, Revit, and/or other BIM methodologies preferred Excellent problem-solving skills and the ability to adapt designs to changing technological and regulatory landscapes Strong communication and leadership skills, capable of driving project decisions and managing complex stakeholder relationships Ability to travel to our factory in Mexico up to 25-40%. What We Offer Salary range of $120-160K and performance-based bonuses. Hybrid work schedule with 3 days each week in our Redwood City office. Snacks and Lunch on in-office days Early stage employee equity. Exceptional health, dental, and vision insurance. 401k eligibility after 6 months. Flexible PTO policy. How to Apply If you're excited to support Samara's mission and have the skills to match, we'd love to hear from you. Please submit your resume and a brief letter of introduction to our team. Let's build something extraordinary-together.

Staff / Lead ML Infrastructure Engineer San Francisco, CA - Onsite Salary - Over market average + equity We are building one of the world's leading generative video and multimodal AI platforms, and we're looking for a senior infrastructure engineer to drive the backbone that makes it possible. This role is ideal for an engineer from a top-tier tech company who has built cloud-scale systems, high-performance compute platforms, and battle-tested CI/CD pipelines that support complex ML workloads. What You'll Own Core ML Platform Architecture: Design and evolve the infrastructure that supports large-scale generative video and multimodal model training, evaluation, and deployment. High-Throughput Compute Systems: Build and optimize GPU/TPU clusters, distributed training systems, and orchestration layers tailored for video-heavy pipelines. Production Reliability for Generative Models: Create the tooling and services needed to safely push frequent model updates while handling massive compute loads and long-running jobs. End-to-End CI/CD for ML: Lead the development of automated pipelines for model training, validation, artifact management, and production rollout. Multimodal Data Infrastructure: Build systems to ingest, version, transform, and serve large-scale video, audio, and text datasets with high reliability. Internal Developer Experience: Partner with research, product, and applied ML teams to build intuitive internal tooling for experiment tracking, model lineage, and resource scheduling. Technical Leadership: Mentor engineers, set platform standards, and influence long-term architectural direction. What You've Done Experience architecting and operating large-scale infrastructure at a cloud provider, hyperscaler, or leading AI company. Built or owned mission-critical CI/CD systems, high-capacity compute platforms, or data infrastructure supporting ML teams. Deep experience with distributed compute across GPUs/accelerators, Kubernetes, and cloud infrastructure (AWS/GCP/Azure). Strong engineering fundamentals in Python, Go, or equivalent languages. Previous exposure to ML training pipelines-especially systems that handle heavy video, multimodal, or high-dimensional data. Demonstrated ability to lead complex cross-org initiatives and drive technical strategy. Nice to Have Experience with video processing systems, large-scale media pipelines, or streaming architectures. Familiarity with modern multimodal or video-generation frameworks (PyTorch, JAX, diffusers, custom accelerators). Experience with Ray, Triton, CUDA optimization, or specialized scheduling for ML workloads. Background working in high-growth AI startups or research-focused environments. Security and compliance considerations for models that generate or process user content. Why Join Shape the underlying platform powering one of the most advanced generative video systems in the world. Influence the future of multimodal AI by building infrastructure that directly accelerates research and product breakthroughs. Work closely with experienced founding engineers, researchers, and platform builders from leading tech companies. Highly competitive compensation, meaningful equity, and strong in-person engineering culture in San Francisco.

Our client is transforming customer communication by leveraging advanced voice AI technology. Voice remains one of the most natural ways for people to interact, yet traditional systems have lagged behind for decades. The goal is to bring intelligence, empathy, and efficiency to every business-to-customer conversation. In less than two years, the company has grown rapidly, with thousands of businesses using its AI-driven voice solutions to manage sales, support, and logistics calls that previously required large human teams. Backed by top-tier investors, the organization has achieved significant revenue milestones and continues to scale aggressively. They are seeking ambitious individuals who want to tackle complex technical challenges, move quickly, and make a meaningful impact at one of the fastest-growing companies in the voice AI space. About the Role: As a Senior Forward Deployed Engineer, you'll deliver voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You'll bridge technical and non-technical stakeholders, drive adoption, and shape the platform through customer insights. Key Responsibilities: Lead end-to-end delivery of projects using our voice agent platform Build full-stack integrations (Python, JavaScript) with enterprise tools Partner with sales to gather requirements, prototype demos, and present designs Translate field feedback into actionable product recommendations Ideal Background: 2+ years in customer-facing technical roles Strong communication skills and ability to explain complex concepts Experience delivering systems in fast-paced environments Proficiency in Python and JavaScript Understanding of LLM-powered systems Compensation & Benefits: Salary: $215K-$290K Equity: 0.15-0.35% Location: Onsite in the San Francisco Bay Area Comprehensive health coverage, wellness and commuter reimbursements, and other perks Interview Process: Includes recruiter intro, technical assessment, coding interview, customer-focused discussion, and onsite/virtual rounds covering communication, architecture, and problem-solving. Join us to shape the future of voice automation with your technical expertise and communication skills.

Experience Needed: CCNP/JNCIP preferable Experience in new PoP or Datacenter builds. Understanding of outside plant construction requirements with fiber and/or copper or coax experience preferred. Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies. Rack and stack; Installation of new racks and devices. Experience in device installation and testing, software/firmware upgrade, re-bootstrapping and decommission. Experience in network optimization (re-stripes, migrations, upgrades, swaps, capacity upgrades). Knowledge of DCN and experience in DCN installation, migrations, and upgrades. Experience in break fix support Knowledge of Juniper, Ciena, Infinera, Cisco, Arista and ZPE systems (Network Deployment) Strong attention to detail with excellent time management and organization skills. Excellent experience in maintaining documentation. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Programming and scripting capabilities are strongly desired. Excellent communication skills. Ability to work within a global team in a fast-paced and dynamic environment with limited supervision. Duties: Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers, Point of Presence (POP), edge, backbone, datacenter, and content delivery network (CDN) infrastructure. Provide onsite network support and expertise on local data center campus and remote support for POP sites while working with local vendor support staff Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements. Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network. Work with network provisioning engineers to turn up new circuits and engage and escalate with vendors to troubleshoot out-of-service or faulty circuits. Queue Management for tasks and incidents, participate in ongoing DC/POP deployment projects Use internal tools and scripts to configure, monitor, and repair servers and network equipment Develop internal documentation and conduct training as needed or appropriate Proactively contribute to documentation, automation and processes as they evolve Follow, improve, and implement data center and POP best practices Participate in on call activities and follow escalation process to support the infrastructure 24/7

Job Title: Technical Support Engineer - Service Management Start: 01/12/2026 End: 01/08/2027 requires a hybrid schedule to sit onsite 2-3 days of the week. In this role you will debug JavaScript code as well as find better solutions to custom code. Support engineers use the ServiceNow platform via an internal implementation of its tools to diagnose customer issues. Cases are created by customers and managed by engineers using the ServiceNow software platform. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills. This opportunity may evolve to include additional responsibilities and opportunities for career growth. Skills: To be successful in this role you must have or equal to experience with: Demonstrated ability to troubleshoot difficult technical issues Must have solid object-oriented programming skills in JavaScript Experience working with dynamic HTML components such as CSS and XHTML Angular experience preferred. Working knowledge of the components in a web applications stack Experience with relational databases such as MySQL Linux and/or UNIX experience. Desired Skills: Strong understanding of Java, JavaScript Working knowledge of ServiceNow Platform A fundamental understanding of IT service management and the ITIL business process

A fast-growing AI startup is looking for its first Founding Implementation Engineer to own the full post-sale lifecycle for major enterprise customers in a complex, global industry. This is a hands-on, high-impact role where you'll take new deals from contract signature to full operational adoption. The Role You'll lead kickoffs, design and execute implementation plans, ingest customer workflows into the platform, and configure automations so the product integrates seamlessly into daily operations. You'll be the central point of contact across customers, product, and engineering-ensuring the platform is not only deployed, but deeply adopted. You'll monitor engagement, run working sessions, identify friction, and collaborate closely with technical teams to resolve issues and improve functionality. Once customers are stabilized, you'll drive renewals and expansions by uncovering new use cases, scoping additional workflows, and partnering with sales on commercial discussions. Why It's Important This is a foundational role that will shape how the company delivers value. You'll build the early customer success playbook, establish scalable onboarding frameworks, define ROI reporting standards, and create tight feedback loops into product development. Over time, this position is expected to evolve into leading the customer success organization. What You Bring 4-8 years in customer-facing roles (CSM, solutions, implementation, product) Experience in a fast-paced startup (Series B/C ideal) Strong execution, communication, and project management skills Comfort working with technical teams and complex workflows A bias toward ownership and operational detail Details On-site: 4-5 days/week in San Francisco Full-time About the Company The company builds AI systems that automate highly manual, operationally intensive workflows in a global, data-heavy industry. They focus on extracting value from unstructured information, improving accuracy, and creating intelligent workflow automation. The team is small, fast-moving, and values clarity, accountability, and craftsmanship.

About the role: As a Delivery Engineer, you will play a key role in ensuring the reliable operation of mission-critical power electronics systems. You will lead in installation, startup and commissioning of data center power and cooling infrastructure equipment, providing top-tier technical support while ensuring a high level of customer satisfaction. Key responsibilities: Serve as a subject matter expert (SME) for specific equipment or technologies within the team Collaborate with installation partner to provide installation guidance to meet equipment specification Collaborate with engineering resources to perform startup and commission of power and cooling electronics at customer sites Assist emergency support and troubleshooting for related equipment Collaborate with service team to provide routine and preventive maintenance on related equipment Strive for first-time fix resolutions and superior customer satisfaction Maintain consistent and clear communication with both customers and internal teams Minium Qualifications: Associate degree in Electronics, Electrical or mechanical Engineering, or equivalent Military Electronics or mechanical Training 5-8 years of field service, electrician or construction experience Solid understanding of electrical theory and Ohm's Law Proficient in reading and interpreting electrical schematics and blueprints Experience with 3-phase / 480V power systems is required Familiarity with test equipment, hand tools, and industry safety practices Computer literacy including Microsoft Outlook, Word, and Excel Strong written and verbal communication skills Self-starter with the ability to work independently and manage time effectively Preferred Qualifications: Electrician or plumbing license is a plus 3 phase UPS system experience is a plus Benefit at Delta Electronics Americas: Life at Delta

Meta is looking for a Network Deployment & Support Engineer who will be responsible for the deployment and support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to implementation & scaling of the optical network at Meta. This candidate is an engineer who can work in a fast-paced environment and with a constantly evolving network. This team is responsible for planning and executing network migrations for one of the world's largest backbone and edge networks. As a Network Deployment Engineer, you are not afraid to propose new ideas, gather constructive feedback from others, and push forward to make these ideas a reality. Minimum Qualifications * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * 5+ years of IP networking experience with deploying, migrating and supporting service providers, data center, and/or enterprise network infrastructure * Experience configuring and troubleshooting IP routing/switching technologies and protocols including TCP/IP, BGP, ISIS, MPLS, RSVP and SDN * Experience coordinating and executing hardware installation and configuration * Hands-on experience with enterprise and carrier class routing, switching, and optical transport platforms * Knowledge of data center design and operational best practices * Experience with Linux OS/networking * Experience analyzing situations and utilizing problem solving experiences under pressure * Proven experience executing network deployment and/or migration projects Preferred Qualifications * Network certifications such as CCIE, CCNP, JNCIE, JNCIP * Knowledge of various scripting languages * Experience with process improvement and systems development, leveraging automation to streamline repetitive workflows Responsibilities * Deploy, migrate, and support network infrastructure, including data center networks, backbone networks, and edge networks * Troubleshoot and resolve complex network issues, collaborate as needed to ensure timely resolution * Work cross-functionally with project management, network engineering to generate implementation plans including Method of Procedure (MOP) and Bill of Materials (BOM), Engineering Design Packages (EDP) and Scope of Works (SOW) * Provide technical leadership and guidance during network deployment and migration activities in our data centers and POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic * Drive problem management initiatives to solve complex issues that span multiple organizations. Initiatives exist globally across technical infrastructure reliability, policy, security, compliance, and business strategy * Help drive and align on workflow management tool requirements - efficiency and automation roadmaps * Manage key vendor relationships including contract negotiations, pricing, and evaluation of current and potential partnerships * Manage partner engineering team relationships to enable the team(s) to effectively meet business needs * Develop and maintain technical documentation for network infrastructure and services * Provide input to the scaling and evolution of the team to meet the projected network demands * 10% to 30% of travel About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

About the Team ByteDance Networking brings together innovative ideas and technologies from network architecture, software defined networking (SDN), network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps of the world such as Douyin and TikTok which serve hundreds of millions of users around the globe. ByteDance Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable software development and/or network operation experiences in data center networking at massive scale. Responsibilities: * Design, implementation and deployment of high-speed network technologies to support AI/LLM applications. * Design and development of platforms/systems for monitoring, analysis and diagnosis of large scale AI/LLM network. * Research and development of high-performance AI communication framework, network protocol stacks, and codesign optimization of host-network-application to improve the scalability, reliability and performance of AI/LLM network. * Building next generation AI network infrastructure supporting large scale heterogeneous network hardware with innovative and deployable solutions.Minimum Qualifications * Bachelor or higher degree in computer science, electronic engineering, network engineering or related fields. * Proficiency in computer network and network programming. * Proficiency in one or several mainstream programming languages, including C/C++, Python, Go and so on. * Be familiar with the latest advances in the area of high-speed network systems, including RDMA, congestion control, AI network optimization and so on. * Experience in developing high performance communication frameworks(including NCCL, MPI and RPC libraries) is a plus. * Experience in developing software systems for AI network diagnosis and performance optimization is a plus. Preferred Qualifications * Experience in developing high performance communication frameworks(including NCCL, MPI and RPC libraries) is a plus. * Experience in developing software systems for AI network diagnosis and performance optimization is a plus.

Job Description Support Engineer - Networking (Mid to Senior Level) About the Job We're looking for highly skilled Support Engineers with deep networking expertise to join a fast-scaling team redefining enterprise networking. This isn't traditional support-you'll be at the forefront of building, managing, and improving next-generation networks for some of the world's most dynamic companies. This hybrid role is based in San Francisco (Tuesday-Thursday in-office), with flexibility for exceptional candidates who are open to covering weekends or overnight shifts. What's in it for you? $128,000 - $210,000 base salary Equity participation in a rapidly growing company Hybrid work model (on-site Tue-Thu, remote flexibility for nights/weekends) Work with cutting-edge technologies: wireless, WAN/LAN, routing, DNS, security, APIs, Terraform, Ansible, and automation frameworks Direct influence on product innovation-your insights shape hardware, software, and operational improvements Opportunity to sharpen your skills across every layer of the networking stack Join a scaling team with significant growth opportunities What you'll be doing: Troubleshoot and resolve complex networking issues across all layers of the stack Manage and support enterprise-scale customer networks, primarily remotely Provide actionable feedback to product and engineering teams to improve platform performance Create and maintain clear documentation that improves resolution times and elevates team knowledge Drive improvements in internal processes and tools that benefit customers and engineers alike Act as the face of the platform for long-term customer relationships What you'll need: 3+ years of hands-on experience with routing, switching, and wireless technologies Strong ability to troubleshoot across layers 1-4 Customer-facing technical experience in fast-paced environments Expertise across diverse network environments and technologies (WAN/LAN, DNS, security, routing protocols, WiFi) Programming/scripting familiarity (Python, Ansible, Terraform, or similar) for systems improvements Excellent communication skills-structured, clear, and customer-focused Ability to remain calm under pressure and thrive in ambiguity Who you are: A “Swiss Army knife” of networking-adaptable, versatile, and technically deep Curious and analytical, with a passion for solving complex technical challenges Comfortable balancing customer support with engineering ownership A collaborative team player who builds trust with both teammates and clients Ready to shape the future of networking? This is your chance to step into a role where support is more than troubleshooting-it's about solving the hardest challenges, influencing product evolution, and redefining enterprise connectivity. ???? Apply now or email Jenn at **************************** to take the next step in your networking career.

Minimum qualification: - Strong scripting skills (Python/Go/Bash) for operational automation - Expert-level RDMA operational experience (RoCEv2/InfiniBand) - Understanding of Linux internals (kernel bypass, syscall optimization, etc),and proficient in Linux network stack tuning (irqbalance, NUMA, hugepages) - Hands-on experience with RDMA/DPDK performance tuning - Strong knowledge of network protocols (TCP/IP, RoCEv2) and NIC architecture principles - Ability to abstract complex technical concepts into architectural diagrams - Proven track record of translating R&D innovations into production solutions - Strong communication skills for cross-functional collaboration with Computing researchers and SRE teams Preferred qualification: - Have experience on managing production Computing networks - Familiar with Kubernetes networking (CNI, Multus, SR-IOV) and GPU-aware scheduling - Background in Computing system optimization (NVIDIA collective libraries, MPI tuning) - Deep understanding of Computing workload patterns and their network implications The pay range for this position at commencement of employment is expected to be between $104,400 and $171,000/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. We're seeking a skilled RDMA Ops Engineer to optimize and maintain high-performance networking infrastructure for our computing clusters. This role focuses on building and operatiing ultra-low latency, high-throughput networks using RDMA technologies to power next-generation computing workloads. Key Responsibilities: • Deploy, operate and maintain RDMA-based network architectures (RoCE/InfiniBand) for cluster with thousands of nodes • Optimize network performance for distributed collective communication workloads (NCCL, MPI, etc.) • Solve complex network issues in distributed collective communication (e.g., NCCL/MPI communication bottlenecks) • Use automation tools for network provisioning, monitoring, diagnostics,and network performance profiling (latency/throughput analysis) • Implement CI/CD pipelines for network infrastructure-as-code • Manage end-to-end network lifecycle: deployment, configuration, monitoring, upgrades • Collaborate with computing algorithm engineers to troubleshoot network-related bottlenecks in training/inference pipelines • Bridge Computing framework requirements with underlying network infrastructure capabilities • Ensure compliance with security and scalability requirements

As a Network Operations Engineer at Penumbra, you will play a critical role in determining the company's long term goals. You will focus on providing operational and implementation support for Network, Wireless, firewall, DNS, DHCP, LAN, incidents, and changes. Specific Duties & Responsibilities• Monitor network infrastructure, troubleshoot, and handle user incidents actively during company business hours. • Provide medium to high complexity network support activities including occasional off-shift support in case of major outage reported. • Work closely with Network Engineering, Network Security and Administration maintenance tasks and participate in process improvement.• Perform medium to high complexity network changes and implementations.• Participate in the network technology design process.• Analyze potential changes and enhancements to network software and hardware to determine impact on existing production environment. • Work as a member of a project team on business projects Position Qualifications• A Bachelor's degree in computer engineering or related field with 10+ years of experience, or equivalent combination of education and experience• 10+ years of experience in operations and managing Network devices, firewalls infrastructure.• 10+ years of experience installing and building Network infrastructure.• In-depth knowledge of network hardware and software technologies and best practices is required.• Knowledge of Routing and Switching design preferred• R&S and/or DC CCNA is required, CCNP preferred• Good knowledge of PAN firewalls architecture, ACLs, policies, NATs, IPSEC VPNs, Global protect VPNs.• Experience on SolarWinds IT infrastructure monitoring and provisioning is preferred• LAN switching including VLAN, VTP, STP etc. is preferred• Solid understanding of routing protocols ISIS, OSPF, BGP is preferred• Understanding and practical experience with technologies such as Cisco SDA, ISE, VXLAN etc.• Good working knowledge of Wireless network includes WLC 9800, 3500 Access points 9120 is preferred• Solid knowledge of Cisco Catalyst 9000 series, Palo Alto firewalls, Nexus 93k series, APC UPS, OOB network is preferred• Test and validation experience (Network hardware or software/OS) is preferred• Knowledge of a network technology discipline (e.g., IP Routing and Switching, Routing Protocols-OSPF, BGP, WAN, IPSEC, PAN Firewall, Packet Analysis, SD Access, DNAC, Cisco ISE, Infrastructure, IT Tools, and other relevant technologies.• Excellent troubleshooting skills in identifying and resolving complex networking issues• Strong understanding of how DNS works and experience in deploying and managing the internal and external DNS environments• Experience in managing different Load Balancer solutions.• Experience with cloud networking and cloud connectivity.• Scripting/programing skills will be a PLUS• Proactively acquire an in-depth understanding of the organization and its processes as well as develop an understanding of incidents and change management principles and organization best practices.• Medical device, pharmaceutical, biotech, or other regulated industry experience desired• Good team player and able to take accountability of tasks assigned and follow through to completion.• Strong communication and customer facing skills (written, verbal, and formal presentation) Working ConditionsGeneral office environment. Willingness and ability to work on site. May have business travel from 0% - 10%. Ability to be available for on-call duty during off hours as part of a rotating schedule. Flexibility to switch weekend days off with weekdays when necessary to avoid disruption to 24/7 production environments. Potential exposure to blood-borne pathogens. Requires some lifting and moving of up to 50 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis. Annual Base Salary Range: $119,000 - $175,000/ year We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.What We Offer•A collaborative teamwork environment where learning is constant, and performance is rewarded.•The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.•A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, an employee stock purchase plan, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s). Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents. For additional information on Penumbra's commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

Ready to make connectivity from space universally accessible, secure and actionable? Then you've come to the right place! E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems. We're intentional, we're unapologetically curious and we're 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life. We are seeking an experienced Wireless Communication Protocols and Networking Engineer to lead the design, implementation, and optimization of MAC and network layer protocols for next-generation wireless networking systems. This role is pivotal in ensuring reliable, high-performance communication across our wireless infrastructure. A strong background in wireless networking is required, and extensive experience with 5G protocols will be considered a significant bonus. As a Wireless Communication Protocols and Networking Engineer, you will architect and implement robust MAC and network layer protocols, ensuring seamless integration with lower physical layers and upper application services. You will work closely with cross-functional teams to develop, test, and validate protocol solutions that support advanced wireless communication systems, including emerging 5G technologies. This position reports to the Senior Director of Product and System Integration and is based in our Saratoga, CA office.What you will do: Protocol Design & Implementation Design and implement MAC layer protocols that maximize throughput, minimize latency, and optimize network efficiency. Develop and integrate network layer protocols to ensure secure, reliable, and scalable data routing within wireless networks. Work on protocol stacks that support a wide range of wireless technologies, ensuring compatibility and interoperability across systems. System Integration & Testing Collaborate with hardware, software, and system integration teams to ensure seamless interoperability of the protocol stack with physical layer components and higher-level services. Develop comprehensive test plans, simulation models, and field trials to validate protocol performance under various operational scenarios. Utilize advanced debugging and performance analysis tools to optimize network performance and address potential issues proactively. Research & Innovation Stay abreast of the latest developments in wireless communication standards, with a particular focus on 5G networks and next-generation protocols. Identify opportunities to incorporate innovative features and improvements into protocol implementations to enhance network resilience and efficiency. Contribute to technical documentation and knowledge-sharing initiatives to support continuous improvement across teams. What you bring to this role: Master's or Ph.D. degree in Electrical Engineering, Telecommunications, Computer Science, or a related field. Proven experience in designing and implementing MAC and network layer protocols in wireless communication systems. Strong understanding of wireless networking principles, communication theory, and protocol architecture. Hands-on experience with simulation tools and performance analysis of networking systems. Proficiency in programming languages such as C/C++, Python, or similar, with a focus on system-level software development. Excellent analytical, problem-solving, and communication skills, with a proven ability to work effectively in cross-functional teams. Bonus points for the following: Extensive experience with 5G communication protocols and network architectures. Familiarity with emerging standards in wireless networking and the Internet of Things (IoT). Prior experience in developing protocols for software-defined networks (SDN) or network function virtualization (NFV). Demonstrated ability to optimize network performance and implement innovative solutions in high-demand environments. This is a full time, exempt position, based out of our Saratoga office. The target base pay for this position is $100,000 - $175,000 annually. The total compensation packaged will be determined by various factors such as your relevant job-related knowledge, skills, and experience. We are redefining how satellites are designed, manufactured and used-so we're looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that's your experience - then we'll be immediately wow-ed. E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. Why E-Space is right for you: As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry. We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space: • An opportunity to really make a difference• Sustainability at our core• Fair and honest workplace• Innovative thinking is encouraged• Competitive salaries• Continuous learning and development• Health and wellness care options• Financial solutions for the future • Optional legal services (US only)• Paid holidays• Paid time off

Staff / Lead ML Infrastructure Engineer San Francisco, CA - Onsite Salary - Over market average + equity We are building one of the world's leading generative video and multimodal AI platforms, and we're looking for a senior infrastructure engineer to drive the backbone that makes it possible. This role is ideal for an engineer from a top-tier tech company who has built cloud-scale systems, high-performance compute platforms, and battle-tested CI/CD pipelines that support complex ML workloads. What You'll Own Core ML Platform Architecture: Design and evolve the infrastructure that supports large-scale generative video and multimodal model training, evaluation, and deployment. High-Throughput Compute Systems: Build and optimize GPU/TPU clusters, distributed training systems, and orchestration layers tailored for video-heavy pipelines. Production Reliability for Generative Models: Create the tooling and services needed to safely push frequent model updates while handling massive compute loads and long-running jobs. End-to-End CI/CD for ML: Lead the development of automated pipelines for model training, validation, artifact management, and production rollout. Multimodal Data Infrastructure: Build systems to ingest, version, transform, and serve large-scale video, audio, and text datasets with high reliability. Internal Developer Experience: Partner with research, product, and applied ML teams to build intuitive internal tooling for experiment tracking, model lineage, and resource scheduling. Technical Leadership: Mentor engineers, set platform standards, and influence long-term architectural direction. What You've Done Experience architecting and operating large-scale infrastructure at a cloud provider, hyperscaler, or leading AI company. Built or owned mission-critical CI/CD systems, high-capacity compute platforms, or data infrastructure supporting ML teams. Deep experience with distributed compute across GPUs/accelerators, Kubernetes, and cloud infrastructure (AWS/GCP/Azure). Strong engineering fundamentals in Python, Go, or equivalent languages. Previous exposure to ML training pipelines-especially systems that handle heavy video, multimodal, or high-dimensional data. Demonstrated ability to lead complex cross-org initiatives and drive technical strategy. Nice to Have Experience with video processing systems, large-scale media pipelines, or streaming architectures. Familiarity with modern multimodal or video-generation frameworks (PyTorch, JAX, diffusers, custom accelerators). Experience with Ray, Triton, CUDA optimization, or specialized scheduling for ML workloads. Background working in high-growth AI startups or research-focused environments. Security and compliance considerations for models that generate or process user content. Why Join Shape the underlying platform powering one of the most advanced generative video systems in the world. Influence the future of multimodal AI by building infrastructure that directly accelerates research and product breakthroughs. Work closely with experienced founding engineers, researchers, and platform builders from leading tech companies. Highly competitive compensation, meaningful equity, and strong in-person engineering culture in San Francisco.

A fast-growing AI startup is looking for its first Founding Implementation Engineer to own the full post-sale lifecycle for major enterprise customers in a complex, global industry. This is a hands-on, high-impact role where you'll take new deals from contract signature to full operational adoption. The Role You'll lead kickoffs, design and execute implementation plans, ingest customer workflows into the platform, and configure automations so the product integrates seamlessly into daily operations. You'll be the central point of contact across customers, product, and engineering-ensuring the platform is not only deployed, but deeply adopted. You'll monitor engagement, run working sessions, identify friction, and collaborate closely with technical teams to resolve issues and improve functionality. Once customers are stabilized, you'll drive renewals and expansions by uncovering new use cases, scoping additional workflows, and partnering with sales on commercial discussions. Why It's Important This is a foundational role that will shape how the company delivers value. You'll build the early customer success playbook, establish scalable onboarding frameworks, define ROI reporting standards, and create tight feedback loops into product development. Over time, this position is expected to evolve into leading the customer success organization. What You Bring 4-8 years in customer-facing roles (CSM, solutions, implementation, product) Experience in a fast-paced startup (Series B/C ideal) Strong execution, communication, and project management skills Comfort working with technical teams and complex workflows A bias toward ownership and operational detail Details On-site: 4-5 days/week in San Francisco Full-time About the Company The company builds AI systems that automate highly manual, operationally intensive workflows in a global, data-heavy industry. They focus on extracting value from unstructured information, improving accuracy, and creating intelligent workflow automation. The team is small, fast-moving, and values clarity, accountability, and craftsmanship.

We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our varied cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments. As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers. As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering. Minimum Qualifications * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * 3+ years of experience in software engineering, support engineering, reliability engineering or related field * Experience in programming languages such as Hack, Thrift, Python, C++, Rust, Java, and PHP, along with experience in the full web stack using SOAP or REST API technologies and architectures, front-end development with JavaScript/React, and SQL for database management * Understanding of network fundamentals and related technologies (TCP/IP, IP Stack, VPN, Routing) * Experienced in one or more of the following areas: communicating with wide ranging audiences, developing technical documentation, resolving operational issues using data, managing multiple projects, and driving initiatives in a cross-functional, global, and multilingual team environment Preferred Qualifications * Master's degree in Telecommunications, Computer Networks, Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, Google Cloud Platform, AWS) * Understanding of SMPP, SS7, Value Added Services Platforms (SMS Firewall), and Telco Infrastructure (PGW, GGSN), or similar * Understanding of IT infrastructures and network protocols on different layers preferred, with demonstrated knowledge of different data exchange formats and protocols * Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems * Experience with large scale enterprise system development * Certified CCNA / CCNP Responsibilities * Engineering Support at Scale: Collaborate with Meta's business partners and clients to provide proactive and reactive engineering-level support, troubleshoot real-time issues, and ensure high satisfaction through a scaled ticketing system for Meta Priority Products * On-Call Support: Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends) * Technical Relationship Management: Offer continuous technical support and guidance through APIs and Telecommunications Integrations, fostering deep relationships with our partners * Alerting & Monitoring: Develop and maintain alerting and monitoring systems to ensure high availability of partner integrations * Tooling & Documentation: Create and maintain tooling and documentation to assist partners with integration and adoption, streamlining the process and improving overall experience * Supportability & Efficiency: Improve internal operational efficiency by building tooling, leveraging AI, and implementing process optimization, enabling our team to work more effectively and efficiently * Data Analysis and Insight Sharing: Analyze information to identify trends and opportunities, recommend improvements, influence product roadmap, and share insights across the team to enhance the support experience * Product Enhancements: Collaborate with product engineering team and enhance product features while being voice of the customer * Leadership and Cross-Functional Collaboration: Lead cross-functional communication, manage key relationships, and coach team members to make informed decisions to prioritize resources, deliver constructive feedback and achieve common goals About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Job DescriptionAs a Network Operations Engineer at Penumbra, you will play a critical role in determining the company's long term goals. You will focus on providing operational and implementation support for Network, Wireless, firewall, DNS, DHCP, LAN, incidents, and changes. Specific Duties & Responsibilities• Monitor network infrastructure, troubleshoot, and handle user incidents actively during company business hours. • Provide medium to high complexity network support activities including occasional off-shift support in case of major outage reported. • Work closely with Network Engineering, Network Security and Administration maintenance tasks and participate in process improvement.• Perform medium to high complexity network changes and implementations.• Participate in the network technology design process.• Analyze potential changes and enhancements to network software and hardware to determine impact on existing production environment. • Work as a member of a project team on business projects Position Qualifications• A Bachelor's degree in computer engineering or related field with 10+ years of experience, or equivalent combination of education and experience• 10+ years of experience in operations and managing Network devices, firewalls infrastructure.• 10+ years of experience installing and building Network infrastructure.• In-depth knowledge of network hardware and software technologies and best practices is required.• Knowledge of Routing and Switching design preferred• R&S and/or DC CCNA is required, CCNP preferred• Good knowledge of PAN firewalls architecture, ACLs, policies, NATs, IPSEC VPNs, Global protect VPNs.• Experience on SolarWinds IT infrastructure monitoring and provisioning is preferred• LAN switching including VLAN, VTP, STP etc. is preferred• Solid understanding of routing protocols ISIS, OSPF, BGP is preferred• Understanding and practical experience with technologies such as Cisco SDA, ISE, VXLAN etc.• Good working knowledge of Wireless network includes WLC 9800, 3500 Access points 9120 is preferred• Solid knowledge of Cisco Catalyst 9000 series, Palo Alto firewalls, Nexus 93k series, APC UPS, OOB network is preferred• Test and validation experience (Network hardware or software/OS) is preferred• Knowledge of a network technology discipline (e.g., IP Routing and Switching, Routing Protocols-OSPF, BGP, WAN, IPSEC, PAN Firewall, Packet Analysis, SD Access, DNAC, Cisco ISE, Infrastructure, IT Tools, and other relevant technologies.• Excellent troubleshooting skills in identifying and resolving complex networking issues• Strong understanding of how DNS works and experience in deploying and managing the internal and external DNS environments• Experience in managing different Load Balancer solutions.• Experience with cloud networking and cloud connectivity.• Scripting/programing skills will be a PLUS• Proactively acquire an in-depth understanding of the organization and its processes as well as develop an understanding of incidents and change management principles and organization best practices.• Medical device, pharmaceutical, biotech, or other regulated industry experience desired• Good team player and able to take accountability of tasks assigned and follow through to completion.• Strong communication and customer facing skills (written, verbal, and formal presentation) Working ConditionsGeneral office environment. Willingness and ability to work on site. May have business travel from 0% - 10%. Ability to be available for on-call duty during off hours as part of a rotating schedule. Flexibility to switch weekend days off with weekdays when necessary to avoid disruption to 24/7 production environments. Potential exposure to blood-borne pathogens. Requires some lifting and moving of up to 50 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis. Annual Base Salary Range: $119,000 - $175,000/ year We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.What We Offer•A collaborative teamwork environment where learning is constant, and performance is rewarded.•The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.•A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, an employee stock purchase plan, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s). Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents. For additional information on Penumbra's commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

Staff / Lead ML Infrastructure Engineer San Francisco, CA - Onsite Salary - Over market average + equity We are building one of the world's leading generative video and multimodal AI platforms, and we're looking for a senior infrastructure engineer to drive the backbone that makes it possible. This role is ideal for an engineer from a top-tier tech company who has built cloud-scale systems, high-performance compute platforms, and battle-tested CI/CD pipelines that support complex ML workloads. What You'll Own Core ML Platform Architecture: Design and evolve the infrastructure that supports large-scale generative video and multimodal model training, evaluation, and deployment. High-Throughput Compute Systems: Build and optimize GPU/TPU clusters, distributed training systems, and orchestration layers tailored for video-heavy pipelines. Production Reliability for Generative Models: Create the tooling and services needed to safely push frequent model updates while handling massive compute loads and long-running jobs. End-to-End CI/CD for ML: Lead the development of automated pipelines for model training, validation, artifact management, and production rollout. Multimodal Data Infrastructure: Build systems to ingest, version, transform, and serve large-scale video, audio, and text datasets with high reliability. Internal Developer Experience: Partner with research, product, and applied ML teams to build intuitive internal tooling for experiment tracking, model lineage, and resource scheduling. Technical Leadership: Mentor engineers, set platform standards, and influence long-term architectural direction. What You've Done Experience architecting and operating large-scale infrastructure at a cloud provider, hyperscaler, or leading AI company. Built or owned mission-critical CI/CD systems, high-capacity compute platforms, or data infrastructure supporting ML teams. Deep experience with distributed compute across GPUs/accelerators, Kubernetes, and cloud infrastructure (AWS/GCP/Azure). Strong engineering fundamentals in Python, Go, or equivalent languages. Previous exposure to ML training pipelines-especially systems that handle heavy video, multimodal, or high-dimensional data. Demonstrated ability to lead complex cross-org initiatives and drive technical strategy. Nice to Have Experience with video processing systems, large-scale media pipelines, or streaming architectures. Familiarity with modern multimodal or video-generation frameworks (PyTorch, JAX, diffusers, custom accelerators). Experience with Ray, Triton, CUDA optimization, or specialized scheduling for ML workloads. Background working in high-growth AI startups or research-focused environments. Security and compliance considerations for models that generate or process user content. Why Join Shape the underlying platform powering one of the most advanced generative video systems in the world. Influence the future of multimodal AI by building infrastructure that directly accelerates research and product breakthroughs. Work closely with experienced founding engineers, researchers, and platform builders from leading tech companies. Highly competitive compensation, meaningful equity, and strong in-person engineering culture in San Francisco.

A fast-growing AI startup is looking for its first Founding Implementation Engineer to own the full post-sale lifecycle for major enterprise customers in a complex, global industry. This is a hands-on, high-impact role where you'll take new deals from contract signature to full operational adoption. The Role You'll lead kickoffs, design and execute implementation plans, ingest customer workflows into the platform, and configure automations so the product integrates seamlessly into daily operations. You'll be the central point of contact across customers, product, and engineering-ensuring the platform is not only deployed, but deeply adopted. You'll monitor engagement, run working sessions, identify friction, and collaborate closely with technical teams to resolve issues and improve functionality. Once customers are stabilized, you'll drive renewals and expansions by uncovering new use cases, scoping additional workflows, and partnering with sales on commercial discussions. Why It's Important This is a foundational role that will shape how the company delivers value. You'll build the early customer success playbook, establish scalable onboarding frameworks, define ROI reporting standards, and create tight feedback loops into product development. Over time, this position is expected to evolve into leading the customer success organization. What You Bring 4-8 years in customer-facing roles (CSM, solutions, implementation, product) Experience in a fast-paced startup (Series B/C ideal) Strong execution, communication, and project management skills Comfort working with technical teams and complex workflows A bias toward ownership and operational detail Details On-site: 4-5 days/week in San Francisco Full-time About the Company The company builds AI systems that automate highly manual, operationally intensive workflows in a global, data-heavy industry. They focus on extracting value from unstructured information, improving accuracy, and creating intelligent workflow automation. The team is small, fast-moving, and values clarity, accountability, and craftsmanship.