Senior Network Engineer
Network engineer job in Oak Brook, IL
The Senior Network Engineer is principally responsible for troubleshooting and maintaining the corporate LAN/WAN environment and ensuring the highest level of availability to all corporate users and vendor connections. The Senior Network Engineer is expected to successfully troubleshoot and address the most complex of problems, as well as deliver on complex project milestones.
ESSENTIAL JOB FUNCTIONS:
Configuration, deployment, testing, maintenance, monitoring and troubleshooting of telecommunications and data network components across an enterprise WAN
Design and implement network/telecom architecture in a secure and cost-effective manner, including data, voice, and integrated messaging
Closely work with data/telecom vendors to resolve emergent network-related connectivity issues
Support the company's voice and integrated messaging systems, across the network
Work both independently and as part of a team to deliver on complex and detail-oriented network projects, providing regular updates to IT management when appropriate
Plan and coordinate network changes for office moves/consolidations and new office openings
Plan and provision both data and telecom infrastructure solutions, including routers, switches, IP PBX gateways, cabling, data/telecom circuits, and wireless technologies
Coordinate equipment and service installations with vendors, facilities managers, and IT Department
Serve as level 3 support to the corporate help desk for network and telephony tickets.
Lead network troubleshooting efforts, communicate and escalate with appropriate personnel all network maintenance and outages, and document these activities as required
Analyze information to proactively determine, recommend, and plan data/telecom network enhancements to maintain efficient business operations across the corporate network
Participate in after-hours on-call rotation, and handle issues as they arise
Work with the Network Project Manager and Director, Production Services to help create and define the network strategy for the company
Some work required on nights and weekends as required by projects and/or issues
MINIMUM QUALIFICATIONS:
Bachelor's degree in computer science, Information Systems, or related field
5+ years of hands-on IT work experience in a network/telecom environment
Expert level knowledge of network/telecom engineering, design, planning, and implementation
Strong knowledge of telecommunication systems, switching architecture, telephony, dial and call routing plans, wiring, and wireless technologies
Ability to work well in both a team environment as well as independently with minimal supervision
Ability to communicate well with users and vendors, as well as other members of the group and department
Ability to mentor members of the IT Customer Service help desk, and willing to assist in a support role
Able to manage both complex projects and handle multiple tasks at once while effectively communicating status and issues to the team and to department management
** This is a full-time, W2 position with Hub Group - We are NOT able to provide sponsorship currently **
Salary: $100,000 - $130,000 base salary
+ bonus eligibility
**
This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand**
Benefits
We offer a comprehensive benefits plan including:
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind
Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
Hub Group job postings are posted on our career site: ********************************
About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $4 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit ****************
Network Engineer
Network engineer job in Downers Grove, IL
Our client operates worldwide and stands at the forefront of developing innovative solutions for the government, municipal, and industrial industries. They provide everything from state-of-the-art emergency vehicles to effective street sweepers, significantly improving our daily experiences and the cleanliness of our cities. Focused on advanced public safety and communication systems, they guarantee the swift delivery of essential alerts to the appropriate parties.
The Network Engineer will be responsible for maintaining and administering our company's computer Wide Area and Local networks. Primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. They will also be working closely with the users of our network to identify potential issues and resolve existing problems.
Candidates will need to have a strong understanding of network infrastructure and network hardware. Will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Position Summary
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring, and testing networking software, computer hardware, and operating system software.
Some Travel required.
Lead/Manage Network team.
Minimum Experience
Bachelor's degree in information technology or equivalent experience in a related field with a network engineering focus.
Strong understanding of network infrastructure and network hardware.
Ability to think through problems and visualize solutions.
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Knowledge of application transport and network infrastructure protocols.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Dependable and flexible when necessary.
Network security experience.
LAN and WAN experience.
Comp
$115,000 - $125,000
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
Network Engineer
Network engineer job in Morton, IL
Typical task breakdown:
- Handle break/fix on the network
- Network management - Cisco Prime LMS, DNA, WCS, Radius, Tacacs administration
- Responsible for day-to-day network operations in supported PSLD sites, including site start-ups
- Monitors networks and provide network up-time for facilities
- Strong customer support skills and ITSM
Interaction with team:
- Strong teamwork, communication & customer service skills
Team Structure
- Group of 12 team members supporting Network, Server, Mobility, Automation, PC/Software Support, architecting/designing the Facility Automation Solutions
Work environment:
Office, In the facility
Education & Experience Required:
· Years of experience: 3-5
· Degree requirement: Associate/Bachelors/Masters
· Do you accept internships as job experience: No
· Are there past or additional job titles or roles that would provide comparable background to this role: Network Engineer
Top 3 Skills
· Strong LAN/WLAN skills
· Cable management knowledge
· Cisco hardware expertise
Additional Technical Skills
(Required)
· Min 8 years professional experience
· Cisco certifications [CCNA, CCNP, CCDA]
· Experience performing LAN/WLAN implementations in new site startups.
Soft Skills
(Required)
· Effective Communication Skills
Network Engineer 2
Network engineer job in Morton, IL
Cullerton Group has a new opportunity for a Network Engineer 2. The work will be done onsite in Morton, IL. This is a long-term position that can lead to permanent employment with our client. Compensation is up to $38.85/hr + full benefits (vision, dental, health insurance, 401k, and holiday pay).
Job Summary
We are seeking a highly skilled Network Engineer to support and maintain critical IT infrastructure across large operational and warehouse environments. This role is responsible for ensuring reliable LAN/WLAN performance, managing network hardware, executing upgrades, and supporting new site startup activities. The engineer will troubleshoot complex network issues, collaborate with IT and engineering teams, and implement solutions that enhance efficiency, security, and uptime. This position is ideal for someone who excels in fast-paced environments and enjoys hands-on work with enterprise network systems.
Key Responsibilities
• Maintain and support LAN/WLAN infrastructure across multiple operational sites
• Perform updates, upgrades, and maintenance on network hardware and software
• Troubleshoot and resolve break/fix issues, ensuring maximum uptime
• Configure routers, switches, wireless LAN controllers, and related Cisco equipment
• Monitor network performance and administer tools such as Cisco Prime, DNA, WCS, Radius, and Tacacs
• Support network deployments for new site startups
• Manage network assets, cabling standards, and surplus hardware
• Collaborate with engineering, IT, and application teams to resolve issues and support operational needs
• Assist with WAN implementations and compliance with enterprise network/security guidelines
Required Qualifications
• Associate's, Bachelor's, or Master's degree in a related field
• 3-5 years of hands-on network engineering experience (internships not counted)
• Strong LAN/WLAN administration skills and cable management knowledge
• Expertise with Cisco hardware (routers, switches, WLCs) and network configuration
• Minimum 8 years professional experience overall
• Cisco certifications: CCNA, CCNP, or CCDA
• Experience implementing LAN/WLAN networks for new site startups
• Proficient with DNS/DHCP, WAN, network monitoring tools, and data cabling standards
• Strong troubleshooting ability and effective communication skills
Preferred Qualifications
• Experience with Radius/Tacacs administration
• Knowledge of power requirements and standards for telecom/network rooms
• Experience with network planning, design, and continuous improvement initiatives
• Familiarity working in warehouse or facility automation environments
Why This Role?
This position offers an opportunity to contribute directly to highly impactful technical operations supporting major facility and infrastructure initiatives. You will collaborate with network specialists, architects, engineers, and cross-functional IT teams while working on enterprise network modernization and operational stability projects. Cullerton Group provides a professional environment with growth potential, long-term stability, and meaningful work that supports complex technical environments.
Network Engineer
Network engineer job in Morton, IL
We're looking for a Network Engineer II to support IT systems infrastructure, optimize network performance, and ensure compliance with best practices and federal policies. This is a 24-month contract based in Morton, IL.
Job Title: Network Engineer II
Location: Morton, IL
Contract: 24 Months
Hourly Rate: $33.00 (W2)
Key Responsibilities
Maintain and upgrade IT systems for efficiency and security
Design and implement LAN/WLAN solutions
Troubleshoot network issues and manage Cisco hardware/software
Provide operational support in warehouse environments
Monitor networks and ensure uptime across PSLD sites
Top Skills & Qualifications:
Strong LAN/WLAN expertise
Cisco hardware configuration (Routers, Switches, Wireless LAN Controllers)
Knowledge of WAN, DNS/DHCP, cabling standards
Cisco certifications (CCNA, CCNP, CCDA)
8+ years professional experience
About us:
Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.
Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.
We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.
For more information, please visit us at ******************************
Harvey Nash will provide benefits please review: 2025 Benefits -- Corporate
Network Engineer
Network engineer job in Schaumburg, IL
As a key member of the network engineering team, you will have strong experience with routing and switching in an ISP setting, including SD-WAN, network monitoring, infrastructure, as well as general network troubleshooting skills. This position is a hybrid with onsite presence required in our Schaumburg, IL office.
Responsibilities:
Work directly with customers to design, implement, and operate solutions that are resilient, high-performing, and maintainable.
Ensure accuracy of backend systems and documentation.
Perform root cause analysis and determine corrective actions.
Design, provision, maintain, and troubleshoot services for clients including SD-WAN, SASE, MPLS, DIA, SIP, and UCaaS.
Assist with infrastructure design, maintenance, and operation, including SNMP, Netflow, Syslog, Prometheus, Grafana, Solarwinds, Netscout, Netbox, and Veeam. Part of your role will be to support Coeo's network and infrastructure in addition to customer networks.
Participate in trouble ticket resolution and troubleshoot advanced issues escalated from Tier 1 support.
May require some travel.
Qualifications:
Experience working on ISP data networks at all layers or experience working at an MSP with a wide range of technologies.
Experience troubleshooting at the packet layer, capturing, and analyzing traffic, and working with Wireshark.
Experience with layer three routing protocols in an ISP environment. (e.g. IS-IS, OSPF, BGP and BGP traffic engineering).
Understanding of metro ethernet design including EVCs, UNIs, and NNIs.
Understanding of network design and deployment of routers and switches, e.g. Juniper, Cisco, ALU, Ciena, Fortinet, Mikrotik, etc.
Experience with SD-WAN and SSE technologies, deployment, and use-case evaluation (i.e., Versa, Broadcom/VeloCloud, Client/Silver Peak).
Understanding of resiliency and redundancy in network design, protocols involved, and hardware options for high availability
Vendor certifications a plus, Cisco, Juniper, Palo Alto, Fortinet, etc.
Excellent communications skills.
Desire to take on new opportunities and work independently.
Ability to work effectively as part of the Network team.
Strong desire to learn and demonstrated commitment to professional development.
Prior experience with any of the following would be a plus:
Firewall configuration and management.
Scripting and automation in PowerShell, Python, Go, etc.
Voice network architecture, Clients, hosted PBX, SIP Phones, ATAs.
Windows and Linux server administration.
Azure, GCP, or AWS cloud configuration and management.
Virtualization management experience with VMware, KVM, OpenStack, Docker, Kubernetes, or others.
Cisco Voice Engineer
Network engineer job in Chicago, IL
The Systems Engineer will design, implement, and maintain voice communication systems, with a strong focus on Voice over IP (VoIP) and Unified Communications (UC) solutions. The Systems Engineer responsibilities span hardware and software management, network integration, troubleshooting, and ensuring high-quality, reliable, and secure voice services.
The Systems Engineer's focus is on gaining operational proficiency with all components of the Voxco platform (including dialers, servers, and web survey tools) to ensure smooth operation. Responsibilities also include the configuration and maintenance of surveys and Interactive Voice Response (IVR) scripts, as well as the proactive monitoring, diagnosis, and resolution of all related system and access issues.
Contract to Hire
Local to Chicago only (8 days Onsite a month)
Responsibilities:
Design & Implementation: Architect and deploy scalable voice solutions, including IP Private Branch Exchanges (PBX), session border controllers (SBCs), voice gateways, and SIP trunks.
Configuration & Maintenance: Configure and manage Cisco Unified Communications Manager (CUCM), Cisco Expressways, Cisco Unity voicemail, Cisco ACD / UCCX, Cisco emergency responder (CER), and Microsoft Teams Phone System, including dial plans, call routing, and voicemail solutions.
Troubleshooting & Monitoring: Proactively monitor system performance. Diagnose and resolve complex voice-related issues, such as call quality problems, latency, and network outages, using diagnostic tools like Wireshark, Netscout, and Cisco Real Time Monitoring Tool (RTMT).
Network Integration: Collaborate with network engineers to integrate voice systems seamlessly with existing data networks (LAN/WAN) and enterprise applications, ensuring proper Quality of Service (QoS) for voice traffic.
CATI / CAWI Operations: Become operationally proficient with the Voxco CATI environment that consists of Pronto dialers, Servno server, Directory server, Command Center, CATI and CAWI web surveys servers.
CATI / CAWI Configuration & Maintenance: Create, update, and test CATI and CAWI surveys in the Voxco environment. Create and update Voxco IVR scripts to direct inbound calling to the correct destination.
CATI / CAWI Troubleshooting and Monitoring: Proactively monitor system performance. Diagnose and resolve survey related issues such as configuration and access.
Experience: Three years of experience in voice engineering, telecommunications, and application support.
Technical Skills:
Deep knowledge of VoIP protocols (SIP, RTP, H.323)
Experience with Cisco call manager, unity voicemail, UCCX / ACD/ Finesse, and Cisco emergency Responder (CER).
Experience with Microsoft Teams Phone system
Knowledge and understanding of FCC E911 rules (Kari's Law and Ray Baum's Act)
Operational experience with Microsoft Windows operating system. Experience with implementing security parameters within the operating system.
Understanding of OSI model
Desired, Understanding of Microsoft Server Manager and IIS Manager
Desired, Understanding of PowerShell in Windows Server Environment
Desired, Understanding of Microsoft SQL Server Management Studio
Network Engineer II
Network engineer job in Chicago, IL
NO SPONSORHSHIP - NO OPT
NETWORK ENGINEER II
Salary: Depends on Exxperience
The key to this job is routing, switching, Cisco, Cisco firewalls, F5, Cloud, ACI is a ‘nice to have'
Enterprise Network Management - Oversee switching, routing, firewalls, load balancing, wireless, authentication platforms (Cisco ISE, TACACS), DNS, NTP, and Windows/Linux server administration.
Deploy and support Cisco hardware platforms (Catalyst 9000, Cisco ACI, Cisco ASR), F5 Big-IP (LTM/GTM/APM), Cisco FTD/FMC, Illumio Core, and wireless controllers (5520/9800).
WAN/LAN standards and best practices, support VPN solutions (Site-to-Site, SSL, IPsec), and remediate vulnerabilities in collaboration with security teams.
Automation & Scripting
Monitoring & Troubleshooting - Utilize network tools such as Cisco FMC, SolarWinds NPM/NCM, Cisco Prime, DNA Center, Stealthwatch, Wireshark, and NetScout Ngenius to diagnose and resolve issues.
What You'll Bring
Education - Bachelor's degree in computer science or related field, or equivalent experience.
Experience - 5+ years supporting large campus environments, with deep knowledge of enterprise networking.
Certifications - Cisco CCNA/CCNP or Azure Network Engineer Associate certifications preferred.
EIGRP, BGP, route manipulation, VSS, VPC, RSTP, GETVPN, IOSXE, NxOS, Cisco AnyConnect VPN, TACACS/RADIUS, syslog, and netflow.
Tools & Software - Skilled with Microsoft Office Suite and ServiceNow platforms.
Network Engineer
Network engineer job in Chicago, IL
Role: Network Engineer
Job Type: Full Time
About the role
We are seeking a highly skilled and motivated Network Engineer with hands-on experience in routing and swtiching. The ideal candidate will provide direct, on-site ("hands-on") support, troubleshoot complex network issues, and be an expert in routing and switching protocols.
Key responsibilities
Provide on-site, "hands-and-feet" support for network infrastructure, including physical racking, stacking, cabling, and hardware replacement for Arista switches and routers.
Configure, install, and support network hardware and software, ensuring seamless integration with our existing infrastructure.
Monitor network performance and proactively identify and resolve issues related to routing and switching.
Travel to other location when required for hands and feet support. ( 10%)
Serve as the primary on-site resource for network-related incidents, performing advanced troubleshooting and resolving critical issues with minimal downtime.
Knowledge of network routing protocols (e.g., OSPF, BGP) and advanced switching technologies (e.g., VXLAN, EVPN).
Plan and execute network maintenance, upgrades, and expansion projects with a focus on data center and campus environments.
Develop and maintain comprehensive technical documentation, including network diagrams, configurations, and standard operating procedures.
Collaborate with cross-functional IT teams and vendors to deliver new solutions, resolve issues, and ensure compliance with network standards.
Participate in an on-call rotation to provide 24/7 support for critical network issues.
Qualifications
Experience: 5+ years of hands-on experience in network engineering, with specific and in-depth experience configuring and troubleshooting routing and switching hardware and software
Knowledge of L2/L3 networking protocols, including BGP, OSPF, VLANs, and Spanning Tree.
Hands-On Skills: Proven experience with physical infrastructure tasks, such as server racking, cable management (copper and fiber), and hardware replacement.
Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to diagnose and resolve complex network issues.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Network Security Engineer
Network engineer job in Mount Prospect, IL
Seeking a Senior Network Security Engineer to spearhead a major network infrastructure standardization and security initiative. This is a unique opportunity for a highly autonomous and experienced engineer to own and redefine the network strategy for a multi-site enterprise. The ideal candidate will leverage their deep technical expertise in firewalls, hybrid cloud networking, and security to drive significant, long-term operational improvements.
Key Responsibilities
Network Standardization: Lead a year-long project to evaluate, clean up, and standardize all network architecture, including IP subnetting and VLAN configurations, across multiple physical locations.
Security and Monitoring: Manage day-to-day firewall maintenance, review security logs, and implement a Security Information and Event Management (SIEM) solution to visualize and secure internal (east/west) network traffic.
Infrastructure Management: Oversee the migration to and maintenance of Cisco network devices and manage the operation of the hybrid cloud environment, including connectivity like ExpressRoutes to the cloud platform.
Required Qualifications
Proven hands-on experience with Palo Alto firewall administration and maintenance.
Expertise in managing a hybrid network environment with strong cloud service (e.g., Azure/EntraID) integration.
Demonstrable competency in core networking concepts, including VLANs and IP subnetting.
Familiarity with network device patching, security hardening, and leveraging SIEM tools for security monitoring.
Demonstrated ability to function as a highly independent, senior resource capable of self-managing large-scale, strategic projects.
This is a pivotal role for a security-minded Network Engineer to design, secure, and fully own the network infrastructure for a growing company.
#11273
DevOps Security Engineer
Network engineer job in Chicago, IL
We are looking for a Developer Security professional with strong expertise in DevOps and Cloud Computing. In this role, you will design, develop, and implement secure, scalable software solutions across the full Secure Software Development Life Cycle (SDLC) - from conception to deployment. Familiarity with CI/CD pipelines is essential, and experience with Kubernetes is a plus.
Responsibilities
Design and develop Terraform scripts for infrastructure automation.
Automate cloud deployments and ensure secure configurations.
Install and configure products on Kubernetes clusters.
Develop and unit test software components following best practices.
Collaborate with business partners to translate requirements into technical solutions.
Work closely with architects and enterprise framework teams to deliver optimal solutions.
Ensure non-functional requirements (security, performance, scalability, maintainability, usability, reliability) are met.
Maintain code quality standards and perform appropriate testing.
Qualifications
8+ years of experience in software development and security.
Strong knowledge of cloud deployments and Terraform.
Familiarity with middleware technologies (WebLogic, Tomcat, JBoss).
Experience with Spring Boot and Agile development methodologies.
Proficiency in CI/CD pipelines and GIT-based source control.
Solid understanding of the secure software development lifecycle.
Experience with Kubernetes, React, and Docker.
Knowledge of web technologies and application servers.
Skills
Terraform
Kubernetes
Cloud Deployment
Middleware (WebLogic, Tomcat, JBoss)
Spring Boot
CI/CD pipelines
GIT-based source control
Rate: $75-95/HR
Information Technology System Engineer
Network engineer job in Willowbrook, IL
Systems Engineer - (Mid-Level - 3 to 5 Years' Experience)
Company: ShadowTech Labs
About ShadowTech Labs
ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements.
Position Overview
We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required.
Key Responsibilities
• Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security.
• Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions.
• Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear.
• Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management.
• Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable.
• Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices.
• Create and maintain technical documentation, runbooks, and standard operating procedures.
• Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors.
• Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances.
• Supporting day-to-day IT operations.
• Troubleshoot and resolve system, network, and application issues promptly.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
• 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise.
• 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus.
• Proficient with networking, switching, and routing.
• Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory.
• Excellent problem-solving abilities and attention to detail.
• Superior communication skills, both written and verbal. Desired Skills
• Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
• Experience with Netbox and Snipe-IT.
• Experience with SMB-level storage infrastructure; SAN or NAS.
• Ability to travel 20%.
• Ability to lift 30 pounds.
Desired Skills
Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
Experience with SMB-level storage infrastructure; SAN or NAS.
Security & Employment Requirements
• U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered.
• Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56.
• Ability to work on-site in Willowbrook, IL; no remote work options for this role.
What We Offer
Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility.
Benefits package including health, dental, and vision.
401(k) retirement plan.
Paid time off and holidays.
Opportunities for professional development, certifications, and career growth.
A collaborative, mission-driven work environment focused on cutting-edge national security.
Hiring Process
1. Virtual Interview
2. On-site Interview & Facility Tour
3. Offer & Acceptance
4. Background Check & Onboarding
ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.
Senior Windows Engineer
Network engineer job in Chicago, IL
Type: Full-time
Are you an experienced infrastructure engineer who thrives in modern hybrid environments? We're looking for a hands-on technical leader to help drive our transformation across on-premise and cloud platforms. This role is ideal for someone passionate about automation, operational excellence, and building highly reliable systems.
What You'll Do
You'll play a key role in shaping and supporting hybrid infrastructure. You will:
Oversee and enhance Windows Server environments spanning multiple generations.
Develop automated build and delivery workflows using tools like Terraform, Ansible, Jenkins, and Packer.
Manage and optimize VMware virtualization and AWS compute resources.
Troubleshoot complex OS, system, and infrastructure problems in a fast-paced enterprise setting.
Automate provisioning, patching, and day-to-day operational tasks.
Support security initiatives, including configuration hardening and vulnerability remediation.
Contribute to infrastructure modernization efforts-including container platforms (Kubernetes experience is a plus).
Participate in planned maintenance windows when needed.
Mentor peers and share knowledge across engineering teams.
What We're Looking For
A seasoned infrastructure professional with:
7+ years in enterprise Windows Server engineering.
Hybrid experience spanning both on-prem and AWS environments.
Strong background with vSphere/ESXi/vCenter and virtualization fundamentals.
Proficiency with Terraform, Ansible, Jenkins, Packer, and image automation.
Experience building and managing custom AMIs or golden images.
Solid understanding of Active Directory, Group Policy, and core networking (DNS, DHCP, firewalls, VLANs, load balancers).
PowerShell expertise (Python or Bash exposure is a bonus).
Familiarity with patching, compliance, and remediation processes.
Bonus: hands-on work with Kubernetes or containerized workloads.
Preferred Education & Certifications
Degree in Computer Science, IT, or related field (or equivalent experience).
Certifications such as Microsoft Windows Server, VMware VCP, AWS Solutions Architect, and IaC/automation badges are highly valued.
What's on Offer
You'll join a supportive and collaborative environment that encourages both professional growth and personal well-being, including:
Hybrid work (up to 2 days remote)
Tuition support and student loan assistance
Technology stipend
Competitive PTO and parental leave
Comprehensive health, dental, and vision coverage
401(k) with employer matching
Information System Security Engineer
Network engineer job in Scott Air Force Base, IL
Systems Engineer IV
Scott AFB, IL, USA
Full-time
FLSA Status: Exempt
Clearance Requirement: Secret
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
Overview
SOS International LLC is seeking a [TITLE] to join our team in [work location]. A Systems Engineer is responsible for designing, implementing, and maintaining the systems and infrastructure necessary to support the technical operations of an organization. This role involves an in-depth understanding of both hardware and software components, as well as the ability to troubleshoot complex issues and provide innovative solutions.
Essential Duties
Perform technical engineering evaluations and assessments of high-risk Cross Domain Solutions (CDS) to determine the suitability and compliance of its components with Joint, DOD, and AF policies, and configuration and security guides.
Determine the suitability of the CDS components and/or systems in relation to installation, modification, relocation, and/or removal.
Conduct CDS technical engineering evaluations and assessments based on the Risk Decision Authority Criteria (RDAC) developed by the National Security Agency (NSA) for CDS hardware, software, firmware, and systems comprised of those components.
Derive transfer processing threat, identity threat, policy threat and corresponding policy by-pass threat, and site mitigation risk ratings with sufficient justification to receive approval/authorization from CDS forums including: National Security Agency (NSA), Connection Approval Office (CAO), DoD Information Security Risk Management Committee (DoD ISRMC), Cross Domain Technical Advisory Board (CDTAB), National Cross Domain Strategy and Management Office (NCDSMO) Defense Security / Cybersecurity Accreditation Working Group (DSAWG) community.
Accomplish documentation detailing the transfer processing risk introduced by a CDS to include measures taken to protect the confidentiality, availability, and integrity of information before and after it transits the CDS as well as data at rest.
Identify and provide mitigation recommendations in the environment in which the CDS will operate
Interpret scan and test results and Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs).
Recommend risk mitigations to ensure CDSs meet an acceptable level of risk for issuance of an Authority to Operate (ATO).
Conduct extensive reviews of technical documentation including CDS Appendices, CDS Validation Approval Requests, system topologies, Lab-Based Security Assessments (LBSA) and Site-Based Security Assessments (SBSA) plans and reports.
Assess authenticator management, intrusion management, partner identity management, location security, and technology and data risk mitigations.
Perform engineering studies in support of complex mission critical CDS systems and deliver draft technical documents, reports, briefings, and other correspondence to the government.
Coordinate with Authorizing Officials (AOs), PMOs, user reps, and system owners to maintain Risk Management Framework (RMF) packages, conduct risk and vulnerability assessments, provide support to the CDS approval processes, and perform other IA support duties.
Develop and submit recommended policy directives, instructions, manuals, standards, strategies, visions, mission statements, goals and objectives as they apply to CDS.
Provide ad hoc reports and briefings with information such as metrics, meeting minutes, inputs for Joint Approval Boards, and updated status of operational CDSs.
Travel Requirements: Travel between Scott AFB, IL and other CONUS/OCONUS locations may be required under this task order.
Qualifications
Essential Requirements
Bachelor's degree in Communications or Security is mandatory.
Active SECRET security clearance is a non-negotiable prerequisite.
Minimum of four years of relevant professional experience is required.
Demonstrated proficiency in National, DoD, and AF Information Assurance (IA) policies, procedures, and objectives is essential.
DoD 8570.1 IAM Level II certification (CAP, CASP+CE, CISM, CISSP or Associate, GSLC, CCISO) is imperative.
Extensive knowledge and experience in Security Engineering, Risk Assessments, and Network Architectures are crucial.
Superior analytical and problem-solving capabilities are required, with the ability to diagnose complex technical issues and develop effective solutions.
Exceptional verbal and written communication skills are necessary, including the ability to articulate technical concepts to non-technical stakeholders.
Proven experience in managing multiple projects simultaneously, demonstrating strong organizational and time management skills.
Meticulous attention to detail is critical to ensure the accuracy and reliability of system configurations and documentation.
Demonstrated ability to work effectively in a team environment, with strong interpersonal skills and the capacity to establish positive working relationships with colleagues and stakeholders.
Adaptability to evolving technologies and organizational needs is essential, along with a commitment to continuous learning and improvement.
Comprehensive knowledge of cybersecurity principles and best practices, with the ability to implement and maintain robust security measures.
Preferred Qualifications
Advanced degrees or certifications in Systems Engineering, Network Engineering, or Cybersecurity will be viewed favorably.
Additional Information
Work Environment
This position requires working in an office environment, with occasional travel to client sites or data centers.
May require working outside regular business hours to perform maintenance or respond to emergencies.
Ability to lift and move computer hardware and equipment as needed.
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
System Engineer
Network engineer job in Chicago, IL
Akkodis is seeking a Systems Engineer for a 6-month Contract job with a client in Chicago, IL. The Systems Engineer is a hands-on technical role responsible for the deployment, operation, and support of enterprise cloud and hybrid infrastructure. Reporting to the Manager of Cloud Operations, this position ensures that services across cloud platforms and on-prem environments are highly available, secure, and efficient.
The Systems Engineer executes the day-to-day operational tasks (patching, monitoring, troubleshooting, deployments) while also contributing to automation, roadmap projects, BAU objectives, and continuous improvement initiatives. They collaborate closely with the Cloud Operations Manager and the Cloud Architecture team, ensuring designs are implemented effectively and kept sustainable in production.
Pay Range: $60/hr-$65/hr on W2. The rate may be negotiable based on experience, education, geographic location, and other factors.
Qualifications
Cloud Operations Expertise: 3+ years in IT infrastructure, with at least 3+ years managing cloud operations in cloud platforms.
Infrastructure Expertise: Strong background in Azure, AWS, I&M, and Microsoft services.
Operational Management: Strong experience with ITIL processes (incident, problem, change, configuration management).
Automation: Hands-on experience with automation repetitive tasks.
Monitoring & Performance: Proficiency with monitoring platforms and proactive performance management.
Security & Compliance: Familiarity with IAM, RBAC, Zero Trust, encryption, and vulnerability remediation in cloud environments.
Hybrid Infrastructure: Understanding of on-premises systems (VMware, Windows/Linux, AD, SAN/NAS) and integration with cloud.
Networking Knowledge: Understanding of cloud networking and hybrid connectivity
Security: Proven experience embedding security and compliance into cloud operations; knowledge of IAM, encryption, SIEM/SOAR, Zero Trust, and regulatory standards.
Emerging Tech & Innovation: Exposure to emerging cloud technologies and ability to evaluate and incorporate new services to drive innovation.
Communication: Excellent communication skills, with an ability to translate complex support experiences into business-friendly experiences.
Cross-Functional Collaboration: Collaborative mindset with experience working across multiple IT and business teams.
Adaptability: Ability to thrive in a fast-changing environment. Keeps up with the latest cloud innovations and best practices, and quickly adapts strategies based on new information or project needs.
Professionalism: High degree of self-motivation and accountability.
Problem Solving: Analytical and structured approach to troubleshooting and resolving issues.
Process Driven: Strong background in governance, ITIL, and operational process design.
Ownership: Takes accountability for assigned services, ensuring reliability and compliance.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Information Technology Infrastructure Engineer
Network engineer job in Bolingbrook, IL
The IT Infrastructure Engineer is a senior technical role responsible for implementing, operating, and improving enterprise IT infrastructure across our US locations. While enterprise architects define global designs and standards, this role ensures their successful implementation locally, taking full ownership of operations and driving solutions to completion. The Infrastructure Engineer covers core infrastructure domains (network, virtualization, servers, firewalls, storage, backup, monitoring, MFT) and plays a key role in delivering projects, ensuring compliance, and maintaining reliable, secure operations. Salary range starts at $100,000 base and increases based on experience, with bonus eligibility of 10%.
DUTIES & ESSENTIAL JOB FUNCTIONS
Implement and manage enterprise network infrastructure (LAN, WAN, WiFi, VPNs) across US sites.
Administer, configure, and troubleshoot firewalls (Fortinet, Cisco) to ensure secure and compliant connectivity.
Manage Windows Server and Linux (RHEL/Debian) environments, Active Directory, and Group Policy Objects (GPOs).
Oversee datacenter operations, including storage (SAN/NAS) and enterprise backup systems (Commvault).
Deploy, administer, and optimize virtualization platforms (VMware vSphere, ESXi, vCenter).
Administer Managed File Transfer (MFT) platforms such as Axway, Connect:Direct, and SFTP.
Implement and maintain infrastructure monitoring tools
Lead and execute infrastructure projects, including upgrades, migrations, and new deployments, in alignment with global standards.
Collaborate with InfoSec and Audit teams to ensure PCI, SOC II, and ISO compliance.
Drive troubleshooting and root-cause analysis for complex incidents, ensuring long-term solutions.
Provide technical input to architecture discussions, ensuring feasibility and operational efficiency.
Mentor junior staff and act as escalation point for technical issues.
Document infrastructure standards, procedures, and lessons learned.
OTHER FUNCTIONS AND RESPONSIBILITIES
This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with applicable Federal and State laws.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
REQUIRED QUALIFICATIONS
5-7+ years of experience in IT infrastructure engineering or senior system administration.
Strong hands-on expertise in:
Networking (LAN, WAN, WiFi, VPNs)
Firewalls (Fortinet, PaloAlto)
Virtualization (VMware vSphere, ESXi, vCenter)
Windows Server, Linux, Active Directory, GPO
Storage, Backup (Commvault)
MFT platforms (Axway, Connect:Direct, SFTP)
Monitoring tools (Nagios, PRTG, Lansweeper, Sentinel or similar enterprise monitoring tools)
Proven ability to take ownership and deliver infrastructure projects end-to-end.
Strong troubleshooting skills with a solution-oriented mindset.
Experience working in compliance-driven environments (PCI, SOC II, ISO).
Excellent communication skills; ability to collaborate with global teams and present technical issues to management.
Experience in multinational or highly regulated enterprise environments.
Demonstrated ability to lead projects and mentor team members.
Scripting/automation skills (PowerShell, Bash, Python).
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Requires working on hard floor - standing, walking, bending, squatting, climbing, kneeling, twisting and stooping on occasion.
Must be able to withstand loud noise in a manufacturing environment
Must be able to work while wearing Personal Protective Equipment (PPE).
The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
BENEFITS INCLUDE
medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.
Infrastructure Engineer (MSP)
Network engineer job in Chicago, IL
Cloud Infrastructure Engineer (Career Path → Senior Cloud Engineer / Security Engineer)
$95,000 - $110,000 + Monthly Bonus
I'm hiring again because our cloud and security practice continues to scale faster than expected. Over the past few years, we've doubled recurring revenue, expanded our project delivery team, and strengthened our cloud-first service model. We're a financially backed, growth-focused MSP serving SMB and mid-market clients across Chicago, and we've invested heavily in Azure, automation, security hardening, and standardizing how we deliver modern cloud environments.
What makes us different is the culture: small, tight-knit, highly technical, and built around real career development-not the reactive, chaotic MSP experience so many engineers are burned out from. Engineers here actually get to grow. You'll work directly with senior cloud architects, have a documented advancement track, and operate inside an efficient, proactive managed services framework.
We're now adding a Cloud Infrastructure Engineer who wants to deepen expertise in Azure, identity, network modernization, and modern workplace design. If you want a long-term role where you're part of a collaborative engineering team and not just grinding tickets, this will feel like a breath of fresh air.
What You'll Work On
• Lead and own cloud-first technical operations across Microsoft 365, Azure, Entra ID, identity governance, endpoint management, and cloud networking.
• Act as a technical advisor for clients, helping shape cloud modernization plans and ensuring best practices in security and automation.
• Participate in and help deliver cloud transformation projects-Azure build-outs, virtualized infrastructures, network redesigns, and security enhancements.
• Build strong relationships with clients, positioning yourself as a trusted technical resource (no ticket mill culture).
• Improve documentation, templates, design patterns, and internal processes as we continue to scale our cloud practice.
• Work comfortably in both independent and collaborative environments with a team that supports each other.
Who Thrives Here
• Someone with 3-5+ years in the MSP world handling diverse environments.
• Strong hands-on background with Azure, Microsoft 365, identity, Windows Server, and cloud-driven operations.
• Solid understanding of networking fundamentals-DNS, DHCP, routing, VLANs, firewalls, cloud networking concepts.
• Familiar with modern MSP tooling (Kaseya, Autotask, NinjaOne, Datto, etc.).
• Excellent communicator who feels comfortable advising clients and presenting recommendations.
• Self-motivated technologist who enjoys learning, stepping into new areas, and collaborating with a team that moves fast.
• Certifications (CompTIA, Microsoft, Azure) are a plus but not required.
Why People Stay Here
• Career path into Senior Cloud Engineer, Cloud Architect, or Security Engineer roles.
• Financially backed MSP with real stability, not a struggling reactive shop.
• Proactive engineering culture, predictable workload, and strong quality-of-life environment.
• A team that values learning, mentorship, and internal promotions.
• Hybrid flexibility after onboarding, monthly bonus structure, and strong benefits.
• Leadership that listens, invests in modern tools, and creates opportunities for growth.
Systems Engineer - ServiceNow
Network engineer job in Chicago, IL
W2 only role
Remote Role
No development in this role/ candidate must have knowledge of the fundamentals of Service Now/ Scripting knowledge is nice-to-have especially Java scripting/ must know various platforms within Service Now (Yokahama, Xanadu, etc.)
Top 3 skill sets required for this role:
1. Understanding of basic platform administration (roles, ACL's, script includes, business rules, CMDB, etc)
2. Know how to debug in the ServiceNow environment using out-of-box tools
3. Javascript, XML, JSON
Nice to have skills or certifications:
1. Knowledge of REST API's and how to debug them
2. Performance analytics experience
3. Certified System Administrator
Responsibilities
Configure and customize core ServiceNow applications (ITSM, CMDB, Change, Problem, Incident, etc.).
Collaborate with business analysts, administrators, and other stakeholders to translate requirements into technical solutions.
Build and maintain integrations between ServiceNow and external systems using REST, SOAP, or other methods.
Develop and maintain client scripts, business rules, UI policies, and flow designer flows.
Participate in platform upgrades and ensure customizations are compatible with new versions.
Conduct unit and integration testing and support UAT activities.
Write and maintain clear technical documentation.
Identify areas for improvement in platform performance, user experience, and workflow efficiency.
Provide support and troubleshooting for application issues and user inquiries.
Help solution new ideas to improve existing and future business processes
Work to uphold best practice and the integrity of the ServiceNow platform
Education & Certification
B.S. in IT related field OR degree and equivalent work experience
ServiceNow Certifications - preferred ITSM, ITAM, CMDB, SAM, HAM, FSM
TIL Certification - preferred
Experience
2+ years IT experience, 1+ years working on ServiceNow
Xanadu+ - preferred
Portal, HR, ITSM, Customer Service, Catalog, MID Servers, Discovery Probes, Notify, Integrations, Scrum, ATF (automated-test framework), Transform Maps, JavaScript, XML, JSON, REST, SOAP
Microsoft System Engineer
Network engineer job in Chicago, IL
Microsoft 365 Engineer
Onsite Daily
Locals Preferred
This is a Full time, permanent position and is not open to sponsorship, 3rd party representation or H1B transfer at this time.
I am looking for a hands-on Microsoft 365 Engineer to own, administer, and continuously improve our enterprise M365 environment. This is a great opportunity for someone who wants full ownership of a modern collaboration platform, enjoys solving complex technical challenges, and thrives in an onsite team environment.
You'll manage daily operations, lead platform enhancements, and drive adoption across the business. Your work will directly impact company productivity, data security, and collaboration effectiveness.
OVERVIEW OF RESPONSIBILITIES
Microsoft 365 Administration
Manage user identities, groups, licensing, and security settings in Entra ID (Azure AD).
Administer Exchange Online (mail flow, hybrid connectivity, retention policies).
Maintain and optimize Teams, SharePoint Online, OneDrive, Outlook, and collaboration workflows.
Implement backup and recovery procedures for M365 email and files.
Security & Compliance
Enforce Conditional Access, MFA, and identity protection protocols.
Configure retention/sensitivity labels and compliance policies via Microsoft Purview.
Perform periodic security audits and resolve vulnerabilities.
Support hybrid identity integration between AD and Azure AD.
Monitoring & Troubleshooting
Use PowerShell, Graph API, M365 Admin Center, and Defender portal to monitor performance and security.
Quickly resolve complex issues related to email flow, Teams meetings, SharePoint access, and identity authentication.
Build automation scripts, runbooks, and dashboards.
Support & Collaboration
Partner with the Service Desk and app teams to improve processes and ensure change control.
Provide user training, communications, and documentation.
Participate in on-call rotation and off-hours upgrades.
Windows Server Management
Maintain and support on-prem Windows Server infrastructure.
Install, upgrade, patch, and troubleshoot server systems to ensure reliability.
QUALIFICATIONS
5+ years in IT; 3+ years administering Microsoft 365 / Azure environments.
Strong experience with Exchange Online, Teams, Intune, SharePoint Online, and Entra ID.
Azure experience, including VMs, AKS, SQL managed instances, and Azure firewall.
Strong PowerShell automation expertise.
Experience with backup/disaster recovery and security protocols.
Excellent communication and problem-solving ability.
Microsoft or Azure certifications are a plus (Azure Admin, Azure Architect, M365, CCNA).
Overview: Sterling Engineering / Staffing has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm that has been in business for over 56 years. With over 200 currently active clients, Sterling works within the Automation, Energy, Facilities, Information Technology, Food, Logistics / Supply Chain, Manufacturing, Packaging, Life Sciences, Pharmaceuticals, Engineering and R&D industries.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Customer Solutions Engineer
Network engineer job in Chicago, IL
Wells Street Growth is searching for a Customer Solutions Engineer on behalf of a client. Our client is a disrupter in the payments processing industry, with a product that allows businesses and their customers to receive funds instantly.
As their client base grows, there is a need to add a technical customer success professional to the team. There are three high level areas of responsibility that this person will have:
Help customers solve both non-technical and technical issues related to the platform
Contribute to increased platform usage/revenue by working towards customer retention and identifying opportunities to upsell
Aid in building a sustainable customer solutions practice
Skills that will make someone successful in the role:
Experience in a customer success role at a start up, with a connection to revenue
Prior work with SQL, to troubleshoot issues and examine customer data
Experience evaluating log files to determine the cause of technical issues
This role carries an expectation to be onsite in Chicago's West Loop neighborhood 4 days per week. We will be prioritizing candidates who are currently local to the Chicago area during the search.