Technical Support Engineer
Network engineer/project manager job in Columbus, OH
The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence.
Responsibilities:
Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions.
Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365.
Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable.
Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement.
Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting.
Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability.
Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements.
Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees.
Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities.
Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios.
Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance.
Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation.
Key Deliverables:
Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan.
Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways.
Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities.
Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries.
Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements.
Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities.
Minimum Qualifications:
3+ years of IT support experience with demonstrated success resolving complex technical issues.
Strong proficiency with mac OS, Windows, and mobile device environments.
Experience in financial services or other regulated industries preferred.
ITIL Foundations Certification (preferred at hire, required within 6 months).
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools.
Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities.
Familiarity with network protocols, endpoint security, and remote support tools.
Excellent communication and documentation skills for non-technical audiences.
Preferred Qualifications:
Experience implementing AI-powered support tools and automation strategies.
Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms.
Ability to lead small technical projects and mentor junior staff.
Exposure to project management and cross-functional IT initiatives.
IT Project Manager
Network engineer/project manager job in Columbus, OH
At CoverMyMeds, we're committed to helping people live healthier lives by improving access and affordability for medications. As an IT Project Manager on our Technology Portfolio Management team, you'll lead strategic initiatives that support our mission, helping people get the medicine they need to live healthier lives.
What You'll Do
Lead IT Projects: Define scope, milestones, deliverables, and key performance indicators. Manage timelines, budgets, and resources across the full project lifecycle.
Drive Execution: Coordinate cross-functional teams, track milestones, and ensure high-quality delivery.
Communicate Effectively: Serve as the main point of contact for stakeholders. Provide clear updates, facilitate meetings, and manage expectations.
Manage Risk: Identify, manage and mitigate risks proactively to keep projects on track.
Ensure Quality: Validate that deliverables meet requirements and standards.
Apply Best Practices: Use PMBOK methodologies and our internal blueprint to ensure consistent, efficient project delivery.
Promote Continuous Improvement: Foster a culture of learning and adaptability.
Tools You'll Use
Atlassian (JIRA, Confluence)
Microsoft Office & MS Project
SmartSheet (preferred)
Minimum Qualifications:
Degree or equivalent and typically requires 4+ years of relevant experience
Education
Degree required.
Critical Skills:
5+ years of titled project management experience, delivering IT systems solutions and/or deployment of business requirements to information systems
4+ years delivering technology products and services
Certification: PMP (Project Management Institute)
Deep understanding of IT project frameworks and SDLC
Preferred Skills:
Strong leadership and project work coordination
Excellent communication across technical and executive audiences
Proficient in risk management and problem-solving
Effective time management and organizational skills
Self-motivated with a focus on continuous improvement
Eligibility
Must be authorized to work in the United States
Manager, Network DevOps
Remote network engineer/project manager job
Who We Are
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.
Vultr Cares
100% company-paid insurance premiums for employee medical, dental and vision plans.
401(k) plan that matches 100% up to 4%, with immediate vesting
Professional Development Reimbursement of $2,500 each year
11 Holidays + Paid Time Off Accrual + Rollover Plan
Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
$500 stipend for remote office setup in first year + $400 each following year
Internet reimbursement up to $75 per month
Gym membership reimbursement up to $50 per month
Company paid Wellable subscription
Join Vultr
Vultr is building a globally distributed cloud platform that powers everything from small VPS instances to massive AI and GPU superclusters. The network is our backbone - automated, observable, and engineered for deterministic performance at scale.
We're looking for a Manager, NetDevOps Engineering to lead the team responsible for the tooling, automation, and operational intelligence that keeps Vultr's global network running with precision. This team builds the systems that empower Network Operations, Cloud Networking, and platform engineering to deploy, validate, and debug complex environments - from EVPN fabrics to lossless RoCE underlays powering next-generation AI workloads.
This is a highly technical leadership position. As Manager of NetDevOps, you will be expected to contribute hands-on - reviewing automation logic, understanding telemetry pipelines, reasoning through distributed systems behavior, and guiding engineering direction with real technical depth. You'll balance this with strong people development: mentoring engineers, creating growth plans, and building a culture of clarity, reliability, and curiosity.
You'll lead a group of engineers who think programmatically, automate first, and build robust systems that turn network operations into software workflows.
Key Responsibilities
Own the NetDevOps roadmap - spanning automation, observability, configuration validation, telemetry ingestion, and operational tooling for the global network.
Manage and grow a high-performing team of NetDevOps Engineers, providing technical guidance, career development, and hands-on mentorship.
Drive automation for complex environments, including EVPN-VXLAN data center fabrics, RoCEv2 lossless Ethernet, and global WAN/edge infrastructure.
Build and evolve operator tooling for Network Operations (Tier 1/2) including event correlation, intent validation, playbooks, and automated remediation workflows.
Ensure operational excellence across fleet-wide updates, config management, CI/CD pipelines, and reliability metrics for automation systems.
Partner closely with Cloud Networking (who own front-end networking, VPC automation, dataplane behavior) to unify automation interfaces and ensure clean separation of responsibilities.
Collaborate with Architecture, Platform, and GPU/AI Engineering on next-generation fabric design, automation hooks, observability, and provisioning flows.
Standardize telemetry ingestion and correlation pipelines (gNMI, Kafka, Prometheus, custom collectors) to generate actionable, real-time insights into network behavior.
Lead complex investigations across routing, switching, RDMA transport behavior, congestion, ECMP, and overlay/underlay interactions, especially where tooling or automation must evolve.
Define engineering standards, SLIs/SLOs for automation services, and operational maturity goals (testing, documentation, failure modes).
Qualifications
Strong experience building and leading high-performing engineering teams (NetDevOps, SRE, automation, or network engineering groups).
Deep understanding of modern data center networking: EVPN-VXLAN, BGP, QoS, telemetry, and config automation.
Familiarity with RoCEv2/RDMA fabrics, PFC/ECN tuning, congestion management, or GPU/AI fabric operations.
Hands-on experience with automation ecosystems - Ansible, Python, Go, Rust, CI/CD pipelines, config linting, and intent validation frameworks.
Experience integrating automation with a Source-of-Truth (NetBox, Nautobot, OpsMill, homegrown systems).
Strong understanding of telemetry and monitoring stacks (Prometheus/Grafana, Kafka, OpenTelemetry, custom collectors).
Ability to dive deep into Linux networking internals, namespaces, netlink, and distributed systems behavior.
Proven experience delivering reliable automation services at scalem with strong fundamentals in testing, versioning, rollback, and change management.
Compensation
$140,000 - $150,000
This salary can vary based on location, years of experience, background and skill set.
Inclusion & Privacy
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.
We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.
Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.
Auto-ApplyRemote - Global Network Manager
Remote network engineer/project manager job
Insight Global is looking for a Global Network Manager to support their 24x7 operations of their European Data Center including the design, implementation of organizations global foundational IT Infrastructures (data centers, hybrid, and cloud workloads) and related core IT assets. This position ensures that the infrastructure is robust, scalable and aligned with the business objectives while optimizing cost, performance, reliability and security for group services as well as locally deployed solutions
Job Responsibilities
- Deliver and maintain hybrid cloud infrastructure services and patterns provided by group as a global service
- Facilitate continual adoption/migration to group infrastructure services
- Interface with technical and application teams/providers/partners (internal and external) across the globe to ensure that we deliver reliable and efficient IT operations
- Participate in the operational support of the infrastructure; including crisis, incident management and problem management
- Ensure global/local governance, reporting and compliance is in place for responsible services. This includes establishing and monitoring key performance indicators (KPIs) to assess the effectiveness of infrastructure operations and drive improvement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 10+ years of experience working in an IT environment
- 8-10 years of experience with Cisco Meraki
- 8-10 years of hands on Firewall experience (Fortinet is preferred)
- Cloud Networking experience (Azure is preferred) in a Data Center
- In-depth knowledge of infrastructure technologies including networking, virtualization, operation systems knowledge of Linux, Windows & AS400 operating systems
- 3 years of experience managing a distributed global network of an enterprise company
- Bachelors degree in Information Technology, Computer Science, Engineering or related field -Agile expereince
Systems Engineer - REMOTE
Remote network engineer/project manager job
JOB TITLE: Systems Engineer - REMOTE PAY RATE: $96/hour
We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.
Job Details:
Job Type: Contract (12 months with potential for extension)
Industry: Aerospace / Defense / Aviation
Benefits: Medical, dental, and vision (Cigna)
Perks: Bonus potential + Priority access via Tier 1 supplier
Openings Nationwide: Thousands of opportunities across the U.S.
Qualifying Questions:
Are you a U.S. person as defined under ITAR regulations?
Do you meet the educational and experience requirements for this role?
Can you commute to the job location or relocate if necessary?
Summary:
Provide hands-on support for our IBM Cloud Pak for Data platform.
This role requires a strong foundation in OpenShift administration, Linux systems, and container orchestration, with a focus on maintaining performance, scalability, and security in a production environment.
Provide administration and support for IBM Cloud Pak for Data running on OpenShift.
Monitor and troubleshoot infrastructure issues, ensuring high availability and performance.
Collaborate with cross-functional teams to deploy, scale, and maintain applications.
Support container orchestration, automation, and CI/CD practices.
Implement best practices for security, backup, and disaster recovery.
Requirements:
Strong Linux (RHEL) administration skills with troubleshooting and Python/Bash scripting
Proficient in containerization and orchestration: Docker, Podman, Kubernetes, and OpenShift (CLI, architecture, RBAC, image/app management)
Solid knowledge of networking and security: TCP/IP, DNS, firewalls, load balancing, and OpenShift security configurations
Hands-on experience with automation and DevOps tools: Ansible, CI/CD pipelines, Agile methodologies
Familiarity with monitoring and performance tools: Prometheus, Grafana, ELK stack; ability to optimize and scale clusters
Preferred experience supporting IBM Cloud Pak for Data (CP4D) and watsonx.ai platforms
Knowledge of backup and restore strategies for OpenShift and etcd
Certifications preferred: Red Hat Certified Specialist in OpenShift Administration, Certified Kubernetes Administrator (CKA)
Excellent communication and teamwork skills
Proactive, independent work ethic
Must be a U.S. Person as defined by ITAR
About Us:
The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.
As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.
Eligibility Requirements:
Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations.
Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense
Take your career to new heights-apply today!
Provider Network Success Manager in Oregon
Remote network engineer/project manager job
Job Details PCR (Protocall Remote) OR - Anywhere, OR Full Time $60000.00 - $70000.00 Salary ManagementWho We Are At Protocall Services Inc.:
Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide.
We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs.
Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada.
About Our Position:
The Provider Network Success Manager is responsible for expanding Welltrack Connect's behavioral health provider network with a targeted focus on meeting the needs of our current Welltrack by Protocall ecosystem partners. This role leads strategic outreach and enrollment efforts to recruit high-quality therapists, prescribers, and group practices into Welltrack Connect's referral program, which includes both free and subscription-based participation options, as well as into our Flexible Credits payer program.
This is a relationship-focused, mission-driven role that combines outreach, recruitment, communication, and strategic collaboration to expand access to care for students across the country and globe.
Key Responsibilities:
Provider Recruitment & Enrollment
Manage and grow the international network of providers that Welltrack Connect partners rely on for off-campus behavioral health support
Develop and execute recruitment strategies aligned with institutional partners needs such as geographic proximity, payment types, and clinical specialties.
Conduct virtual meetings to educate providers about Welltrack Connect's Subscription Plans and Flexible Credits payer program.
Monitor enrollment trends and implement strategies to retain and engage participating providers.
Assist new provider groups in optimizing their profiles to improve visibility and lead generation.
Analyze network and sales data to identify trends, opportunities, and challenges for strategy refinement.
Strategic Outreach
Conduct targeted outreach through email campaigns, cold calls, and virtual meetings and webinars.
Manage provider recruitment pipelines using CRM tools and maintain accurate records.
Effectively communicate Welltrack Connect's mission and value proposition to prospective providers.
Partner Engagement
Represent partner hosted meet-and-greet events with their known community providers.
Provide regular reports on network development and recruitment outcomes to internal stakeholders
Identify and recruit providers to address school-specific needs, including geographic or clinical gaps.
Provider Network Development and Management
Serve as the main point of contact for provider inquiries related to enrollment, subscription plans, and Flexible Credits program details.
Manage the enrollment process for Flexible Credits, ensuring a clear, timely, and supportive onboarding experience.
Cultivate with Welltrack Connect's subscription plan providers and offer data-driven insights to help demonstrate ROI and optimize their impact.
Verify provider licenses flagged by internal systems to ensure compliance and mitigate operational risk.
Monitor and assess network health, including diversity, saturation, and alignment with the geographical and demographic needs of Welltrack Connect's partners.
Oversee the monthly billing process for Enterprise Provider Customers, ensuring timely invoicing and issue resolution.
Conduct 1:1 provider calls and host webinars to support understanding of the platform and participation options.
Drive initiatives that improve provider profile performance, planform engagement, and subscription plan upgrades.
Cross-Functional Collaboration
Collaborate with the Welltrack Connect Product Owner to streamline provider enrollment and onboarding workflows.
Work with internal teams (Marketing, Product, Sales, Success, Service) to align recruitment efforts with customer priorities.
Share field insights to help inform messaging, product improvements, and broader provider engagement strategy.
Required Qualifications:
Bachelor's degree required.
2 years of experience in outreach, recruitment, business development, or provider relations.
Proficient with CRM platforms and virtual communication tools.
Strong verbal and written communication skills; confident, personable, and professional in outreach settings.
Ability to quickly build trust and tailor conversations to meet provider needs.
Resilient, goal-oriented, and comfortable handling rejection while maintaining motivation.
Results-driven with a strong sense of accountability and attention to detail.
Positive, collaborative, and committed to contributing to a supportive team culture.
Willingness to travel up to 5%.
Qualifications
Preferred Qualifications:
Master's degree in behavioral health, business, public health, or healthcare administration.
Knowledge of behavioral health systems, payer models, and clinical specialties.
Prior experience working directly with behavioral health providers.
Experience supporting mental health initiatives in higher education or community-based settings.
Familiarity with digital health platforms or provider onboarding workflows.
Compensation & Benefits
Competitive salary with performance-based bonuses.
Comprehensive health benefits, 401(k) with company match, and professional development opportunities.
Flexible remote work environment
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
Integration & Network Support Engineer
Remote network engineer/project manager job
About the role:
As a Skydio products ambassador, you will work in a small team of high-performing subject matter experts who provide UAS system and Cloud operational best practices and deep feature diagnostics to Skydio commercial, state & local government and educational customers. You'll combine your relevant enterprise application integration and network operations experience with hands-on Skydio product knowledge to provide best-in-class wireless communications and cross-Cloud data pipeline support, advise customers on operational best practices, and keep Skydio engineering and marketing teams plugged into the customer experience. We are seeking candidates with the technical capability to support complex hardware, network installations & software integrations. A successful candidate will have deep knowledge in WiFi and cellular networking, configuring and troubleshooting Cloud REST integrations, and experience troubleshooting complex IoT and Cloud-Cloud connectivity issues. You'll work both remotely and occasionally at customer sites with Skydio hardware and software products performing device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network optimization and/or network issue diagnostics.
Location: Remote Base, Eastern or Central Timezone.
Travel: Be able to travel regionally up to 20% of the time or as needed
How you'll make an impact:
Act as the product specialist liaison between Skydio and our customers by providing expert terrestrial IoT communications troubleshooting and performance optimization assistance..
Be a technical product knowledge resource to training and content teams, working collaboratively to improve customer self-help.
Work closely with Skydio Product and Cloud Operations teams to become an expert on Skydio's cloud connected products, processes, 3rd party integrations, operational best practices, and product roadmap to ensure customer needs are reflected in product enhancements..
Reduce the number of communications and integration escalations into engineering groups by developing effective triage and resolution techniques.
Proactively participate with both internal support leaders and cross-function Eng and Product teams in building support processes that improve and enhance customer experience.
Troubleshoot UAS Command and Control (C2) and Cloud networking issues using your knowledge of the Internet protocols, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure to help customers maximize the useful value of their UAS fleet.
Stay current with network product and industry trends, working with product, engineering and business partners to align on our network strategy and best practices for Skydio Docks and Remote Flight Operations.
What makes you a good fit:
3+ years experience supporting and troubleshooting network and Cloud REST integration / connectivity issues.
Civilian or military UAS operations and flight experience is a plus.
Experience in public safety information systems used in the Police and Fire dispatch centers, including software and hardware equipment and various mission critical interfaces and applications used by Police personnel is a Plus
Ability and willingness to occasionally work flexible hours and schedules, including after-hours and weekend support on rotation or as-needed basis.
Assertive self-starter with great interpersonal and written communication skills.
Proficient in network and technical troubleshooting, problem-solving and familiar with triage and escalation workflows.
A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape.
Experience working with Salesforce service cloud, Jira bug tracking, Netsuite is a plus.
Experience with scripting languages such as Bash, PHP, Python a plus.
Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices streaming content over WiFi mesh and carrier mobile network.
Demonstrated experience in solving complex problems related to APIs, webhooks and third party integrations and diagnostic tools like Postman.
Hands-on experience with a variety of Network diagnostic tools.
Excellent ability to multi-task and track multiple independent concurrent projects and manage them to resolution in a timely manner.
Be able to travel regionally up to 20% of the time or as needed
Familiarity with Linux OS
Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $82,000 - $147,000. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
*Compensation for certain positions may vary based on the position's location.
#LI-WM1
Auto-ApplyLead Network Engineer, Deployment & Integration
Remote network engineer/project manager job
About the Role
Fluidstack is seeking a Senior Staff Network Engineer to lead our Network Deployment & Integration pillar. This role acts as the team lead, you'll be hands-on building our first AI datacenter fabrics while establishing the deployment playbook that scales to GW deployments across multiple regions.
This role demands equal parts technical depth and operational leadership. You'll time in the field executing deployments while building the systems, processes, and team that enable repeatable, factory-line pod deployments. Success means handing over production-ready fabrics to operations on schedule while building a deployment organization that can run 3-4 parallel datacenter builds. You'll develop a team of deployment engineers, establish handover criteria with cross-functional partners (DC Ops, ICT, Validation).
Focus
Deployment Execution: Own hands-on deployment of datacenter networks - front-end fabric, back-end fabric, BMS, management networks. Configure and validate switches, coordinate fiber/cabling remediation, manage hardware RMAs, and drive the first datacenter handover to production.
Deployment Playbook Development: Build the repeatable deployment process that scales from from double digit Megawatt to Gigawatt deployments. Define pre-deployment checklists, turn-up procedures, validation gates, and handover criteria. Document blockers, failure modes, and workarounds. Create the operations manual that allows future deployment engineers to execute independently with minimal guidance.
Cross-Functional Orchestration: Partner with DC Operations (rack/stack, power, structured cabling), ICT teams (fiber validation, insertion loss), Hardware (device staging, logistics), and Network Engineering (design review, config validation) to drive deployments to completion. Own the critical path - identify blockers within hours, escalate decisively, and ensure nothing stalls deployment timelines.
Field Execution Leadership: Lead deployment teams in the field - coordinate travel, assign work, provide technical guidance during complex turn-ups, and ensure quality standards. Build trust with datacenter partners through hands-on problem solving and accountability.
Handover Excellence: Define and enforce exit criteria for production handovers to Network Operations. Ensure every fabric meets standards for physical layer validation (OTDR traces, insertion loss), logical configuration (BGP/EVPN validation, reachability tests), observability (monitoring integration, alerting), and documentation (as-builts, cutsheets, runbooks). Own the relationship with Operations to ensure smooth transitions.
About You
Proven Deployment Leadership: 8+ years in network engineering with significant datacenter deployment experience. You've built large-scale fabrics from the ground up - not just designed them, but physically turned them up in the field. You understand the gap between design and reality, and you know how to close it through detailed planning and relentless execution.
AI Fabric Expertise: Deep hands-on experience with modern datacenter fabrics - EVPN/VXLAN, BGP, CLOS topologies, high-radix switching. Ideally, you've deployed AI/ML fabrics with RDMA (RoCEv2), lossless Ethernet (PFC, ECN), or equivalent high-performance networking. You understand the precision required when every packet matters.
Player-Coach Mentality: You're equally comfortable getting hands on and building the team that scales beyond you. You've mentored, and developed engineers before. You know when to lead by example and when to delegate. You see building a team as part of the mission, not a distraction from technical work.
Operational Pragmatism: You thrive in fast-paced, ambiguous environments where perfection is the enemy of progress. You make pragmatic tradeoffs between speed and quality. You document as you go. You build processes that are good enough to scale, then iterate. You don't wait for perfect tooling - you ship with what you have and improve incrementally.
Cross-Team Influence: Exceptional at partnering across functions. You've coordinated complex projects involving hardware vendors, datacenter operators, cabling contractors, and internal engineering teams. You communicate clearly, escalate decisively, and earn trust through follow-through and accountability.
Travel Ready: Comfortable with 70-80% travel for extended onsite deployments during datacenter turn-ups. Remote-based but willing to be wherever the work is. You understand that deployment leadership means showing up when it's hard.
Nice to Haves
Hyperscale Background: Experience deploying networks at hyperscale companies (Meta, Google, Microsoft, AWS) or large AI infrastructure providers. You've seen what "good" looks like at scale and can adapt those lessons to a fast-growing startup.
Vendor Ecosystems: Deep familiarity with Arista, Juniper, or NVIDIA networking platforms. You know the quirks, the failure modes, and the workarounds. You have relationships with vendor TAC/SE teams and know how to escalate effectively.
Automation Mindset: Exposure to network automation tools (Ansible, Terraform, Python) and source-of-truth systems (Netbox, DCIM). You may not be writing automation yourself, but you understand how to design deployments that are automatable and you partner effectively with automation engineers.
Project/Program Management: Formal or informal experience with project coordination, Gantt charts, critical path management, and cross-functional program execution. You've been the person who keeps complex initiatives on track when everyone else is focused on their own domain.
Startup Experience: You've built something from scratch before - ideally in a high-growth infrastructure or cloud company. You're comfortable with rapid context switching, evolving requirements, and the intensity of early-stage company building.
Salary & Benefits
Competitive total compensation package (salary + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.
The base salary range for this position is $200,000 - $300,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.
We are committed to pay equity and transparency.
Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Auto-ApplySenior Lead Network Engineer II
Remote network engineer/project manager job
Senior Lead Network Engineer IIEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products.
Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: *******************
#CJ
Auto-ApplyLead Network Engineer
Remote network engineer/project manager job
Under general direction, the Lead Network Engineer is responsible for designing, implementing, and maintaining a secure and high-performance enterprise network infrastructure. The Lead Network Engineer leads strategic network initiatives, mentors junior engineers and contingent workers, and collaborates with cross-functional teams to ensure the seamless operation of business-critical systems.
The technical lead is responsible for network architecture, performance optimization, compliance, and security enforcement across on-premises, cloud, and hybrid environments. This role works with a wide range of technologies, including routers, switches, firewalls, SD-WAN, wireless, and cloud networking solutions, to enhance network reliability, scalability, and security.
In addition to designing and managing the network, this role drives strategic planning, proactive performance monitoring, and incident resolution to minimize downtime and ensure business continuity. The Lead Network Engineer plays a critical role in ensuring regulatory compliance (SOC, HITRUST). Collaborates with vendors and stakeholders, evaluates emerging technologies, optimizes costs, and strengthens disaster recovery capabilities to support the organization's long-term networking strategy.
Must haves: Firepower, Cisco, ISE, Digital Network Architecture (DNA), Nexus and team leadership experience
Responsibilities
Leads the design, implementation, and optimization of enterprise network infrastructure, including LAN, WAN, SD-WAN, VPN, and cloud networking to ensure high performance and scalability
Deploys, configures, and manages enterprise networking solutions, including Cisco and Meraki, ensuring reliable and secure connectivity
Administers and secures network firewalls, intrusion prevention systems (IPS/IDS), and access control policies to mitigate threats and protect sensitive data
Implements network segmentation, Zero Trust security principles, and enforce compliance standards such as SOC, HITRUST, HIPAA, and NIST to align with industry regulations
Monitors, optimizes, and enhances network performance, redundancy, and disaster recovery strategies to minimize downtime and maintain business continuity
Troubleshoots and resolves complex network incidents, outages, and performance issues, serving as the highest escalation point for critical problems.
Automates network operations and implements proactive monitoring tools to improve efficiency and reliability
Architects and manages cloud networking solutions in Azure and AWS, including VPCs, ExpressRoute, Direct Connect, and hybrid connectivity to ensure seamless integration with cloud environments
Develops, enforces, and maintains network policies, standards, and best practices to ensure compliance, security, and operational consistency
Mentors junior engineers, fostering a culture of continuous learning and knowledge sharing
Collaborates with security, infrastructure, and application teams to align networking strategies with organizational security and business objectives
Manages vendor relationships, evaluate emerging technologies, and make recommendations for new networking solutions that enhance efficiency and cost-effectiveness
Qualifications Required Knowledge, Skills, and Abilities:
Deep understanding of enterprise network infrastructure, including LAN, WAN, SD-WAN, VPN, and cloud networking
Knowledge of networking solutions, including deployment, configuration, and management
Advanced knowledge of network security principles, including firewalls, intrusion prevention systems (IPS/IDS), and access control policies
Knowledge of cloud networking in Azure and AWS, including VPCs, ExpressRoute, Direct Connect, and hybrid connectivity
Knowledge of automation and network monitoring tools for optimizing efficiency and reliability
Advanced troubleshooting and problem-solving skills for resolving complex network incidents and performance issues
Skills in designing and implementing high-performance, scalable, and secure network infrastructures
Strong skills in performance optimization, redundancy planning, and disaster recovery strategies
Vendor management and negotiation skills for assessing new solutions and maintaining strategic partnerships
Ability to effectively manage and secure network environments while ensuring compliance with industry regulations
Ability to mentor junior team members, fostering technical growth and collaboration
Ability to collaborate with internal teams to align strategy with business objectives and requirements
Preferred Knowledge, Skills, and Abilities:
Knowledge of software-defined networking (SDN) technologies and network virtualization
Familiarity with ITIL or other IT service management frameworks for structured network operations
Advanced troubleshooting experience using network analysis tools
Required Experience:
8 years of experience in designing, implementing, and optimizing enterprise network infrastructure, with expertise in managing networking solutions, securing network environments, and ensuring high availability through performance optimization, redundancy, and troubleshooting
7 years of experience developing and enforcing network policies and security best practices, including network segmentation, Zero Trust models, and compliance with industry frameworks.
3 years' experience automating network operations, configuration management, and monitoring using scripting and tools such as Ansible, Python, and Terraform
3 years' experience architecting and integrating cloud networking solutions in Azure and AWS, including VPCs, ExpressRoute, Direct Connect, and hybrid connectivity
Preferred Experience:
Experience with network automation frameworks for infrastructure-as-code (IaC) deployment
Experience with load balancing and application delivery controllers
Required Training, Certification and Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Preferred Training, Certification and Education:
Master's degree in computer science, Information Technology, or a related field
Industry certifications required or strongly preferred: CCNP (Cisco Certified Network Professional) or CCIE
Advanced networking certifications such as CCIE (Cisco Certified Internetwork Expert)
Cloud networking certifications (e.g., AWS Certified Advanced Networking - Specialty, Microsoft Certified: Azure Network Engineer Associate)
Security certifications (e.g., CISSP, CISM, Palo Alto PCNSE)
Cloud and DevOps-related certifications
Security-focused certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), Palo Alto PCNSE
ITIL or PMP certification for expertise in IT service management and project leadership
Continuous training and professional development in networking, security, and cloud technologies to stay current with industry advancements
Working Conditions:
Location: Home Office/Remote
Schedule flexibility - outage resolution and scheduled maintenance windows require off-hours support
Must be able to use equipment at workstation for up to 8 hours daily
Travel: Ability to travel up to 20%
Benefits Overview
At NASCO, we trust our workforce to be fully remote,
working from their home
. This benefit offers significant, personalized outcomes for each associate including work/life balance, savings on commuting, work clothing, and increased time to spend on personal activities.
Our full benefit package is designed to support the physical, mental, and financial health of our associates. We offer:
Physical and Mental Health Benefits
Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans
Telehealthcare - for Medical and Behavioral visits
Generous PTO with buy/sell options
9 Company holidays, a floating day off, and a day off for volunteering
Employee Assistance Program
Wellness program - earn insurance discounts or credit towards health-related items
Financial Health Benefits
401K Plan with employer matching contributions
Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses
Bonus and Recognition programs
Tuition Assistance
Consultation with financial planner
Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available
Group Discount programs - mobile, technology services, etc., to help you save money
Other Benefits
E-Learning - Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. Must have legal authority to work in the US.
We will not accept applicants that use AI when answering the screening questions.
Applicants who use AI to answer any questions or to complete their application will not be considered for employment.
Auto-ApplyLead Network Engineer (Remote)
Remote network engineer/project manager job
US Fertility is a leading provider of fertility services, dedicated to helping individuals and couples achieve their dream of starting a family. Our network of fertility clinics spans across the United States, and we are committed to providing high-quality, compassionate care to our patients. We rely on cutting-edge technology and innovative solutions to deliver the best possible patient experience.
The Information Technology Department is seeking a Lead Network Engineer to join the Core Technology Services team. This individual will build and support the organizations network connecting users and patients to IT systems across US Fertility's multiple sites, data centers and cloud environments. This position will play a key role in facilitating the organization's rapid growth by ensuring users and patients can reliably connect to USF's enterprise solutions no matter where they are.
We are currently seeking a full-time Lead Network Engineer to join our team. This position is remote, and the general schedule is Monday-Friday 8:30am-5:30pm, with the ability to work on-call as necessary.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Lead Network Engineer is responsible for:
Designing, building and maintaining the underlying network that our users and products run on
Thinking critically to solve complex issues both with a team as well as independently
Prioritizing multiple work streams simultaneously and still meet project deadlines
Providing 24-hour support for network infrastructure in an on-call rotation
Provide usage metrics and make recommendations on network topologies
Creating detailed Network Documentation, pictures or it didn't happen
Provide configuration templates for network devices
Perform scheduled maintenance and upgrades on network infrastructure
Always be improving yourself - technology changes constantly, and as an organization we're keeping up with it. Can you?
What You'll Bring:
A bachelor's, or higher, degree in a technical field
5 Years of experience implementing, maintaining and troubleshooting converged IP networks
3 Years of experience supporting Fortinet's network and security platform
3 Years of experience with SDWAN concepts and topologies
5 Years with advanced knowledge of routing protocols EIGRP, OSPF & BGP
3 Years of experience in supporting Enterprise LANs and Wireless setups
3 Years of experience with networking in AWS and Azure
3 Years of Experience working in a change-controlled environment - cowboys are for the wild west, professionals plan their work, keep to schedules, and react quickly when needed
Familiarity with network automation utilizing Ansible, Python, Jinja2
Knowledge of common development tools like Git & Jenkins
ITIL Foundations v3 certification or higher
Able to work scheduled and on-call rotations (rotation will include weekends and holidays)
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
Competitive pay + bonus
Comprehensive training
Medical, dental, vision, and 401(k) matching
Generous paid time off and holidays
Retirement plan
Tuition assistance
Ability to make an impact in the communities we serve
At US Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
Jr. Helpdesk(1 yr exp )_Servicenow _Govt. exp preferred_w2 only
Network engineer/project manager job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for helpdesk Analyst in Columbus OH. The selected person will help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
Qualifications
Mandatory Requirements/Time
1. 1 Year I.T experience
2. 1Year Troubleshooting experience
3. 1 Year experience documenting procedures
Desired Skills/Time
• Service Now experience is desired.
Additional Information
In person interview is acceptable.
Network Engineer, Operations and Support
Network engineer/project manager job in New Albany, OH
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
**Preferred Qualifications:**
Preferred Qualifications:
24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses.
25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels.
26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors.
27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams.
29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.
30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines.
31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Network Operations Engineer
Remote network engineer/project manager job
The Network Operations Engineer is responsible for supporting and safeguarding the financial services network infrastructure. This role involves monitoring ServiceNow queues, responding to incidents, reviewing network performance, and recommending improvements. The engineer will maintain and deploy network equipment (Cisco, Meraki, Palo Alto, Arista), update network diagrams, create knowledge base articles, and review firewall rules. Additional responsibilities include troubleshooting, implementing network solutions, and collaborating with other IT teams to ensure optimal network performance and security.
- Work collaboratively in a highly matrixed organization with other IT teams (Development, Service Desk, Infrastructure, Applications) to support staff and remediate any issues that arise. Participate in internal IT projects internal within the department and contribute significantly to larger project teams. Obtain and maintain modern, industry-standard network engineering certifications as needed. - (20%)
- Maintain Cisco, Meraki, Palo Alto, Arista, and other manufactures' equipment across multiple geographies, facilities, and data centers. - (10%)
- Deploy new network solutions, decommission obsolete network devices, troubleshoot issues existing network issues, and support other IT groups with specific network related tasks. This includes helping to install new devices and implement mandated changes and guidelines. - (10%)
- Understand and update network diagrams using Microsoft Visio. - (5%)
- Resolve technical issues of moderate scope, apply security updates, assess network and device performance for purposes of satisfying internal and external audits. Provide general incident response for internal users and routine status reports and updates. - (15%)
- Respond to Level 2 support tickets and provide timely support to other IT groups. - (15%)
- Work with new hardware and software technologies and be able to understand and learn these technologies as needed or as directed by the manager. - (5%)
- Support and protect a mix of high-traffic cloud-based (IaaS), onsite and remote VPN infrastructures. Review and provide recommendations on design interaction diagrams, system functionality changes, packet modeling, data flow, and interface specifications. - (15%)
- Contribute to knowledge management standards and knowledgebase articles used to document current and future systems. - (5%)
Additional Skills & Qualifications
Technical Tools & Platforms:
-SolarWinds for monitoring
-Microsoft Visio for network diagrams
-ServiceNow for incident management
Knowledge Areas:
-VPN and cloud-based infrastructures
-Network security and compliance (PCI)
-SD-WAN and automation concepts
Minimum:
-High School Diploma or GED
-CCNA, PCNSA, Arista ACE (or commitment to obtain within 12-24 months)
-2+ years of experience in enterprise network engineering
Preferred:
-4+ years of experience in enterprise environments
-Exposure to multiple platforms (Cisco, Palo Alto, Arista, Citrix Netscaler, F5)
-Familiarity with ITIL or ServiceNow
Job Type & Location
This is a Contract position based out of Plano, TX.
Pay and Benefits
The pay range for this position is $55.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Telecom Network Engineer
Network engineer/project manager job in Columbus, OH
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure + Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management
+ Work on VTC tasks/projects as designated by the Team Lead and/or PM
+ Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters
+ Develop required specifications for simple to moderately complex troubleshooting
+ Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins
+ Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices
+ Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs
+ Perform CODEC updates and other technical administrative duties as assigned
+ Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management
+ Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure
+ Create, update, and manage trouble tickets in the DLA Service Now ticketing system
+ Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network
+ Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software
+ Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives
+ Provide software and configuration updates as required by DOD IA directives
+ Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required
+ Create and update documentation, including CONOPS, SOPs, and troubleshooting guides
+ Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads
**REQUIRED QUALIFICATIONS**
+ DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
+ CCNA Security
+ CySA+ GICSP
+ GSEC
+ Security+ SSCP
+ Computing Environment Certifications:
+ 200-301 Cisco Certified Network Associate (CCNA)
AND (one of the following within 6 months of start date):
+ 100-150 Cisco Certified Support Technician (CCST) Networking
+ 100-160 Cisco Certified Support Technician (CCST) Cybersecurity
+ Clearance:
+ Must possess Secret Clearance with IT-I Sensitivity
+ Experience:
+ Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required.
**Overview**
We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP"As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Columbus, OH (on-site)
+ Type of environment: Office
+ Noise level: Medium
+ Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work eveningsand weekends to meet program and contract needs.
+ Amount of Travel: Less than 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
US Citizen
Secret clearance with IT-I sensitivity required
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**Job Locations** _US-OH-Columbus_
**ID** _2025-8037_
**Category** _Network Administrator/Engineer/Architecture_
**Type** _Regular Full-Time_
Telecom Network Engineer
Network engineer/project manager job in Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure
Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management
Work on VTC tasks/projects as designated by the Team Lead and/or PM
Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters
Develop required specifications for simple to moderately complex troubleshooting
Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins
Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices
Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs
Perform CODEC updates and other technical administrative duties as assigned
Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management
Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure
Create, update, and manage trouble tickets in the DLA Service Now ticketing system
Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network
Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software
Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives
Provide software and configuration updates as required by DOD IA directives
Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required
Create and update documentation, including CONOPS, SOPs, and troubleshooting guides
Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads
REQUIRED QUALIFICATIONS
DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
CCNA Security
CySA+
GICSP
GSEC
Security+
SSCP
Computing Environment Certifications:
200-301 Cisco Certified Network Associate (CCNA)
AND (one of the following within 6 months of start date):
100-150 Cisco Certified Support Technician (CCST) Networking
100-160 Cisco Certified Support Technician (CCST) Cybersecurity
Clearance:
Must possess Secret Clearance with IT-I Sensitivity
Experience:
Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required.
Overview
We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Columbus, OH (on-site)
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Secret clearance with IT-I sensitivity required
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplyNetwork Engineer - DCO Mission Support
Remote network engineer/project manager job
About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement.
We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide.
We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality.
We give back. To those in need. To the community. To the industry.
Does this sound like you?
In this Role You Will:
Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport
Key tasks include:
- Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments
- Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion)
- Implement and validate SPAN/mirror ports and inline network taps
- Conduct packet capture analysis and support anomaly detection tuning
- Collaborate with host entity personnel for network access and integration
Key Requirements:
-10+ years network engineering experience in production or field conditions
-Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules
- Hands-on experience with Wireshark, tcpdump, and other capture tools
- Familiarity with Linux networking, security architecture, and containers
- Experience supporting DoD/tactical networks preferred
- Strong troubleshooting skills under pressure in unfamiliar environments
Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups.
Security Clearance:
TS with SCI eligibility required.
Travel Requirements:
8-12 weeks annually, CONUS and OCONUS, sometimes on short notice.
Remote work flexibility available outside of mission support windows.
Railway Systems Engineer - Forensic Expert
Network engineer/project manager job in Dublin, OH
Job Description
You have 15+ years of passenger rail systems experience and a Bachelor's degree in Engineering. You have significant employment experience with a passenger railroad, and/or a consulting engineering firm with a focus on the railroad industry.
You are already an expert. Robson Forensic will train you to be a
forensic
expert.
As a Railway Systems Engineering Forensic Expert, you will:
Investigate railway systems incidents.
Analyze railway systems procedures, applying your comprehensive knowledge of standards and practices.
Write clear, scientifically sound reports.
Provide expert testimony.
You will delve into the "why" behind incidents, critically assessing decision-making, operational procedures, and the standard of care. This role offers you a chance to:
Use your cumulative training, experience, and critical thinking skills.
Collaborate with highly respected experts.
Continuously learn and grow.
Make a tangible difference.
Requirements:
You have a Bachelor's degree in Engineering from an ABET-accredited program.
You have a P.E. license or an EIT/FE and can become a P.E. within 6 months.
You have 15+ years of hands-on passenger rail systems experience (additional freight experience is a plus).
Depth of experience should include some combination of consulting design work, construction, manufacturing, engineering, operations, and/or maintenance of rail operations, rail infrastructure, and/or rolling stock.
Breadth of experience should include a working knowledge of some combination of mainline track, rail yards, sidings, stations (above & below grade), terminals, grade crossings, tunnels, bridges, switches, signal systems, power systems (overhead catenary, third-rail), locomotives (diesel, diesel/electric, or electric power), passenger cars, transit cars, freight cars, maintenance-of-way cars/vehicles, rolling stock maintenance, facilities maintenance, maintenance-of-way, Federal Employees Liability Act (FELA), railroad worker safety, track safety, passenger safety, etc.
You can work both independently and as part of a collaborative team.
You have excellent technical, analytical, writing and communication skills.
You are willing to travel about 20% on average.
You have a valid driver's license and the ability to drive.
Prior forensic experience is not required. We seek professionals eager to apply their deep industry knowledge to a challenging new domain.
Location: Lancaster, PA or Columbus/Dublin, OH areas
ABOUT US:
Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines.
Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy.
We are an Equal Opportunity Employer.
HOW TO APPLY:
If this opportunity meets your expectations for a challenging and rewarding career, and you meet our minimum requirements, please apply and attach your resume and a cover letter outlining your professional background and experience.
Information Delivery & Visualization Engineer
Remote network engineer/project manager job
Job Description for QlikView Developer:
Proficiency in QlikView scripting and development
Strong understanding of data modeling and ETL processes.
Experience with SQL and database architectures.
Familiarity with various data sources, including relational databases and flat files.
Excellent communication, analytical, and problem-solving skills.
Experience in agile development methodologies.
Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements
Auto-ApplyOperating Systems / Network Analyst 2
Remote network engineer/project manager job
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2
Division/Department: Finance and Administration/Information Technology
Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly
FLSA Status: Non Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Remote Work Type: On Campus
Work Hours: M-F 8-5 Flexible schedule when required.
SPECIAL INSTRUCTIONS TO APPLICANT:
Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************.
To view SOU's very generous benefits and pension programs available to eligible positions, please visit ***************************************************************************************************************
Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees.
POSITION DESCRIPTION:
Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support.
Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends.
Minimum Requirements
This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.
SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V).
Typical skills for each core function are cited below.
Operating Systems Analysis
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory;
Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment;
Ability to use performance monitoring software and interpret results;
Ability to perform preventative and remedial maintenance to operating system(s);
Ability to interface/integrate campus defined operating system(s) with software and other systems;
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications;
Knowledge of applications programming techniques and procedures;
Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code;
Ability to research and survey new products and/or releases, such as productivity tools;
Ability to establish and document operations procedures;
Knowledge of network operating systems and network architecture, configuration, and protocols;
Knowledge of client-server technologies.
Operating Systems Administration
Familiarity with scripting languages (PowerShell, Python, or Bash) for automation.
Knowledge of system management and security/control procedures;
Knowledge of database design, structure development, features, operations, programming, and data access principles;
Knowledge of data communication network architecture, configuration, protocols, and interfaces;
Knowledge of operating systems and storage capacity, including ability to perform capacity planning;
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems;
Ability to develop and execute disaster recovery plans;
Ability to establish data security standards and procedures;
Ability to tune database systems and maintain database software.
Strong understanding of Active Directory or LDAP directory services.
Network Planning and Implementation
Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission;
Computer/video skills on specific applicable hardware and software; understanding of system functionality and components;
Specialized vendor training or licensing to meet a specified departmental need;
Ability to interpret data on system usage and develop engineering specifications to support changing service levels;
Ability to interpret and apply broad regulatory standards and technical specifications to assignments;
Ability to monitor and manage vendor relationships to ensure responsiveness and quality.
Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions
Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations
Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management)
Knowledge of essential network and system security concepts
Working understanding of firewalls and network ACLs
Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance)
Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites)
Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management)
Preferred Requirements
Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified.
Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday
Experience with the Box Enterprise file storage system
Experience with database systems (Oracle, MS SQL Server, MySQL)
Experience with high-availability clustering (MS, Novell, SQL Server).
Experience with enterprise directories (Active Directory, eDirectory, LDAP).
Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort).
Experience with enterprise storage systems (iSCSI, SANs, NAS)
Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM).
Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire).
Experience with configuration management software (Puppet, Chef, SaltStack).
Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager).
Experience working within enterprise Information Security frameworks to protect data and secure systems.
Essential Functions
Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:
(80%) Shared Network and System Administration
Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance.
Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems.
The following duties are shared with the Infrastructure Services Manager and other team members:
Installation, upgrade, and maintenance of server hardware and operating systems.
Installation, upgrade, and maintenance of network security hardware and software.
Installation, upgrade, and maintenance of enterprise software.
Installation, upgrade, and maintenance of network storage.
Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware.
Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications.
General enterprise-level administration of all of the resources listed above, including monitoring and security.
Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
Maintain system documentation, including network diagrams, procedures, and configuration details
Responsible for designing and managing account creation and deletion processes.
Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC.
Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration.
Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation
(5%) Network Printing
Configure and maintain a network printing environment for the campus network.
Assist User Services staff with the creation of network printers.
Maintain print accounting and management software.
(5%) Data Backup and Recovery
Maintain a schedule of backup jobs for university systems.
Perform media rotation, and media lifecycle tasks.
Restore data as needed.
Maintain disaster recovery systems and associated procedures.
(10%) Technical Support
Troubleshoot network and enterprise application system problems.
Ensure system reliability and 7×24 operation of the network and other enterprise systems.
Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage.
Ensure that systems problems have been efficiently and effectively remedied.
Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed.
Plan and submit projects to Change Management for projects which may impact users, or the campus community.
Skills, Knowledge, and Abilities
Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions.
Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
Demonstrated ability to provide training and direction to student assistants.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory
Ability to use performance monitoring software and interpret results.
Ability to perform preventative and remedial maintenance to operating system(s).
Ability to interface/integrate campus defined operating system(s) with software and other systems.
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications.
Ability to establish and document operations procedures.
Knowledge of network operating system and network architecture, configuration, and protocols.
Knowledge of client server technologies.
Knowledge of data communication network architecture, configuration, protocols, and interfaces.
Knowledge of operating systems and storage capacity, including ability to perform capacity planning.
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems.
Ability to develop and execute disaster recovery plans.
Ability to establish data security standards and procedures.
Ability to tune database systems and maintain database software.
Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.).
Knowledge of network traffic and performance parameters to interpret variance and service impact to users.
Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.).
Understanding of connectivity, system integration, and traffic issues.
General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements.
Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities.
Knowledge of telecommunications and video industry standards.
Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features).
Physical Demands
The position spends the majority of time in meetings, sitting, or working at a computer.
Occasional lifting of network servers, and other computer equipment.
Travel to technical training may occasionally be required.
Special Conditions
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
_________________________
SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce
In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.
Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.
Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.
An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.
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