L-1 Technical Support
Remote job
Tabit is the master of mobile restaurant point-of-sale (POS) technology. We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level.
We pride ourselves in delighting our clients and providing results that surpass expectations. To continue delivering on this mission, we're looking for an L-1 Technical Support who is enthusiastic and a self-starter that understands restaurant/hotel operations, highly technical and organized, and can work with our customers in a professional and customer-centric manner both on the phone and in person.
Must develop a comprehensive understanding of our solutions suite, collaborate with the operations and product teams to ensure flawless execution of the support process, help us build and improve our existing processes, and grow with us as we continue to expand.
ONLY APPLICANTS BASED IN THE GREATER DALLAS AREA WILL BE CONSIDERED AT THIS TIME.
What You'll Love to Do:
Provide customer technical support by phone, email, and chat to identify and troubleshoot hardware and software issues.
Perform menu changes and order workflow adjustments as per customer instructions.
Notate and close service tickets as per service level agreements and escalate urgent matters that require management attention.
Gather and communicate data from multiple sources from relevant parties to provide timely solutions.
Perform customer deployment and implementation activities (configurations, network configuration and setup, menu/item maintenance as needed), and provide best-practice coaching as related to the Tabit suite of products.
Work with the product team to stay updated on product knowledge and be informed of new functions that can benefit all customers.
Who You Are:
1+ years of experience working in a full-service restaurant in a FOH role is highly desired.
B.A/B.S or preferred but not required.
Comprehensive experience providing technical and networking support for software, hardware, and networking related issues in addition to superior customer service & troubleshooting skills, in the restaurant technology space.
Prior experience with legacy and cloud-based POS systems such Aloha, Digital Dining, Revel, Toast, Micros, and others.
Must be willing to work flexible hours including overnights, weekends, and holidays.
Demonstrated ability to learn new software solutions quickly.
Experience in a training/implementation/technical support role.
Ability to organize and serve the needs of multiple customer accounts. Multi-tasking and time management skills.
Must be able to lift up to 50 pounds and be able to work on your feet for long periods of time.
Must have excellent verbal & written communication and interpersonal skills.
Innovative, driven, motivated, results-oriented and energetic.
Requires excellent customer service skills with a demonstrated customer-focused, service-first attitude.
Complex problem-solving skills and attention to detail are required.
Possess outstanding decision making and analytical skills.
Highly technical & sharp and understand mobile technology (iOS especially) and network infrastructure (Routers, Switches, Access Points, etc).
Experience working with a CRM/Helpdesk tool, preferably Zendesk.
The Perks:
Competitive compensation package
Medical, Dental, Vision, 401(k) with company match, Life, STD, LTD, and accident insurance
Stock options
Health Savings Account
Free lunch and snacks in office
Pet Insurance
Employee Referral Program
Flex Spending plan
Cell phone allowance
Generous PTO and paid holidays
Hybrid or remote work environment
Amazing team culture
And much more!
System Administrator III
Remote job
About Us
Adeia Inc. (Nasdaq: ADEA) is a technology company known for developing foundational innovations that enable next-generation solutions for the semiconductor and media industries. Adeia is headquartered in San Jose, CA, with approximately 150 employees, primarily in North America. Adeia invents, develops, and licenses fundamental innovations that shape the way millions of people explore and experience entertainment in an increasingly connected world. From TVs to smartphones, and across all types of entertainment experiences, Adeia's technologies allow users to manage content and connections in a way that is smart, immersive, and personal.
Position Summary
The System Administrator III is responsible for managing Adeia's critical IT infrastructure, including SaaS platforms, networking, security tools, and endpoint management systems, while driving automation, compliance, and operational excellence. Serving as a senior escalation point for Help Desk support, this role provides advanced troubleshooting and mentorship to improve team efficiency. By collaborating with help desk support, project management, and application engineering teams, the System Administrator III ensures a secure, reliable, and scalable technology environment that safeguards business operations, maximizes technology investments, and supports long-term growth.
Key Responsibilities
Manage day-to-day IT Infrastructure operations, change management processes, system documentation, and support for primary SaaS platforms, including:
Identity & Access Management: Okta, FastPass and Automated Account Provisioning
Collaboration & Productivity: Microsoft Office 365 and a limited Google Workplace environment
Data & Storage: Box Document Sharing, Druva Backup, and NAS servers in lab environments
Device Management: Intune, Jamf, and LogMeIn Resolve
Security Platforms: CrowdStrike, Cloudflare WARP, Mimecast, and KnowBe4
Networking: Meraki switches, access points, and CloudRadius
Print Services: Papercut cloud print management
Vendor Management: Internet service providers (ISPs) and SaaS vendors
Automation: Workato or other middleware for workflow automation
Act as an escalation pointfor Help Desk issues that cannot be resolved at Level 1(or)2:
Provide senior-level troubleshooting and resolution support
Train and mentor Help Desk staff to improve efficiency and response times
Deploy and manage monitoring and observability solutions (e.g., Datadog, Splunk) to ensure proactive system health management
Ensure security and compliance through:
Enforcement of IAM best practices and MFA
Collaboration with SOC/SIEM teams for incident response
Adherence to governance and regulatory standards (SOC2, ISO 27001, GDPR)
Lead root cause analysis for critical incidents, defining preventative and corrective actions
Provide mentorship and knowledge sharing to junior administrators, fostering team growth and technical development
Collaborate with security, cloud, and application engineering teams to align IT services with business priorities
Take initiative in planning and executing IT projects, ensuring deadlines and quality standards are consistently met.
Respond quickly to changing business needs and evolving technology environments, troubleshoot problems promptly, and implement lasting solutions.
Work with teams and stakeholders while guiding Help Desk and junior admins to keep IT services reliable and aligned with business goals.
Minimum Qualifications
Bachelor's degree in computer science / information systems or equivalent experience
10+ years of experience in system administration with hybrid infrastructure exposure.
Proficiency in Windows/Mac administration, virtualization platforms, and storage systems.
Proven expertise managing core SaaS platforms, including identity & access (Okta, FastPass), collaboration (Office 365, Google Workplace), storage/backup (Box, Druva, NAS), device management (Intune, Jamf, LogMeIn), and security tools (CrowdStrike, Mimecast, Cloudflare WARP, KnowBe4).
Strong skills in networking (Meraki, CloudRadius), print management (Papercut), and vendor/SaaS partner management.
Experience with workflow automation (Workato or similar), scripting (PowerShell, Bash, Python), and system monitoring (Datadog, Splunk).
Solid understanding of IT security, IAM, and compliance frameworks.
Strong communication and problem-solving skills.
Ability to lead technical projects and mentor peers.
Preferred Qualifications
Master's degree in computer science / information systems or equivalent experience
Certifications: Microsoft 365 Certification, Azure Administrator Associate, CISCO certification, CISSP or similar.
Workato Orchestrate or Agentic Platform experience
Knowledge of disaster recovery, backup strategies, and business continuity planning.
Experience with zero-trust security models and modern endpoint management (Intune, Jamf).
Experience configuring application logging to Splunk Cloud
The base compensation range for this hybrid role in San Jose, CA position is $140,000-180,000.
Life @ Adeia:
At Adeia, we are dedicated to creating a workplace where all employees have a voice and
sense of belonging, feel safe and valued, and are acknowledged for how their unique
differences contribute to organizational culture and business outcomes.
Our employees and their families are important to us, and our comprehensive pay, stock,
and benefits programs reflect that. Adeia supports personal well-being, builds financial
security, and enables employees to share in our collective success.
Rewards include:
Competitive compensation (salary, equity, and bonuses) and comprehensive benefits are designed to foster work-life balance, care for your health, protect your finances, and help you save and invest for the future.
Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.
Great benefits, which vary by location and can be site-specific: employee discounts, transportation reimbursements, and fitness facilities.
A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.
System Administrator L2 (MSP)
Remote job
Fast-growing technology leader committed to driving client success through modern IT solutions! Since 1995, this Houston-based Cloud Service Provider has earned its reputation as a trusted partner in IT consulting, cybersecurity, cloud computing, and network support. Known for a fast-paced, customer-first culture that's both professional and fun, they invest in their people and foster growth at every level.
About the Role
We're expanding our engineering team and seeking an System Administrator L2 who's ready to take on escalated Tier 1 support and contribute to exciting modernization projects. You'll work hands-on with Windows/Microsoft technologies, VMware, SonicWall firewalls, and desktop hardware - all while helping clients optimize and secure their IT environments.
What You'll Do:
Provide advanced support for Microsoft technologies including Azure AD, Office 365, Windows Server, Exchange, and Active Directory
Troubleshoot and maintain VMware environments
Configure and support networking equipment like routers, switches, and SonicWall firewalls
Handle hardware and software deployment for desktops, printers, servers, and other devices
Support remote access solutions including VPN, Terminal Services, and Citrix
You Bring:
Must have MSP industry experience
Solid experience with Windows Server, Exchange, SharePoint, VMware, M365, and networking fundamentals
Strong troubleshooting skills for firewalls, VPNs, and network connectivity
Why Join Us?
Competitive salary $55K-$70K
Comprehensive benefits: health, dental, vision insurance
401(k) with company match + quarterly profit sharing
Training and certification reimbursement
Partial remote work (1 day per week)
Work at our Houston HQ: 77043
Network Architect
Remote job
Join our family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Position Overview:
The Senior Network Architect will play a pivotal role in designing, implementing, and managing the organization's network infrastructure. This role demands extensive hands-on experience with Cisco, Meraki, Aruba, and Palo Alto hardware, with a specialized focus on wireless networks and deployments. The ideal candidate will have a track record of leading network modernization projects and conducting comprehensive site surveys. Additionally, the Senior Network Architect will lead and mentor a team of network engineers, ensuring alignment with architectural standards and project goals. This role ensures the network meets high-performance, scalability, and security requirements, supporting both current and future business needs.
Key Responsibilities:
Ensure the network infrastructure supports scalability, performance, and security, aligning with business goals.
Lead efforts in network modernization, leveraging best practices and state-of-the-art solutions.
Design and deploy wireless networks, ensuring coverage, performance, and security meet or exceed industry standards.
Conduct detailed site surveys for wireless deployments, ensuring optimal placement of access points and minimal interference.
Troubleshoot and resolve wireless network issues, ensuring minimal downtime and seamless user experience.
Work with third-party vendors and internal teams to deploy wireless networks efficiently and securely.
Configure and manage hardware across Cisco, Meraki, Aruba, and Palo Alto platforms.
Ensure seamless integration of network components with cloud and on premises infrastructure.
Stay updated with the latest technology trends and vendor solutions to recommend the best-fit hardware for the organization.
Lead network modernization projects, including migrations, upgrades, and large-scale deployments.
Collaborate with stakeholders, including IT leadership and external partners, to ensure projects meet deadlines and budgetary constraints.
Provide hands-on technical leadership to other network engineers, ensuring adherence to best practices.
Design networks with robust security protocols, utilizing firewall technologies (such as Palo Alto) to safeguard against threats.
Ensure compliance with regulatory standards, industry best practices, and internal security policies.
Proactively monitor the network for performance issues, implementing upgrades and fixes as necessary.
Analyze current network configurations and propose enhancements to improve resilience, security, and performance.
Lead and mentor a team of network engineers, providing guidance, support, and professional development.
Foster a collaborative and high-performance environment, ensuring the team meets architectural and project goals.
Coordinate team efforts to ensure the successful execution of network projects.
Qualifications:
Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
Experience:
8+ years of experience in network architecture, with a strong emphasis on wireless network design and deployment.
Proven experience working with Cisco, Meraki, Aruba, and Palo Alto hardware.
Extensive hands-on experience with network modernization projects.
Certifications: Cisco CCNP/CCIE, Aruba Certified Mobility Expert (ACMX), and Palo Alto Networks Certified Network Security Engineer (PCNSE) are highly desirable.
Working Conditions:
This is a full-time position.
Regular travel within the North American region will be required, remote working will be considered for the right candidate, but regular site visits are a requirement.
Ability to work outside of regular business hours to address critical issues or during emergencies.
Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Work is performed in an office environment, with the potential for occasional work outdoors or in a warehouse. It requires the ability to operate standard office equipment, as well as occasionally lift up to 25lbs.
Infrastructure Engineer
Remote job
We are excited that you've taken the time to explore our business and potentially join us on this incredible journey. We are already the leader in the Insider Risk Management, but our story doesn't stop there. We have serious growth plans and that means serious growth opportunities for everyone in our team, whether you're looking to develop into a management position or establish yourself as an industry expert - we are here to support you.
DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to one of our offices and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems mission to make businesses more secure through technology at ******************** LinkedIn DTEX Systems: Overview | LinkedIn
Why you should choose DTEX as your next career:
Opportunity to be part of a disruptive high growth success story.
DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers.
We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field.
We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk.
Opportunity to be part of a business that's passionate about creating first-of-a-kind solutions.
Best in class benefits
What is the Role:
DTEX is seeking an experienced Infrastructure Engineer with a strong software engineering background to help drive modernization of our infrastructure and operations. This is a high-impact role where you will design and implement automation solutions to manage customer environments and enable the business to scale beyond what manual operations allow. You will be instrumental in our efforts to transition from legacy operations to modern, automated Infrastructure as Code best practices, applying software engineering principles to solve complex operational problems and build resilient systems.
What You Will Do:
Design, write, and maintain software, primarily in Python, to automate the provisioning, deployment, and configuration management of our infrastructure
Contribute to the adoption and maturation of Terraform, establishing and maintaining best practices for state management, modularization, and version control.
Utilize Ansible and/or Saltstack to ensure consistency, repeatability, and standardization across all environments.
Develop robust CI/CD pipelines for both infrastructure and application deployments, replacing manual processes.
Implement and mature monitoring, logging, and alerting systems to proactively improve system reliability.
Participate in a “follow the sun” on-call rotation, focusing on sustainable incident response, blameless postmortems, and driving continuous improvement.
Champion SRE principles, automation, and coding best practices within the team and across the organization.
We are looking for you if you have:
Essential Technical Skills:
3+ years of hands-on experience managing production environments in AWS and/or GCP.
Strong proficiency in Python. Demonstrated ability to write clean, maintainable, and testable code to solve infrastructure problems.
Experience with Terraform, including best practices for state management and modular design in complex environments.
Strong knowledge of Linux internals and high competency in Bash scripting and command-line operations.
Proficiency with Ansible and/or Saltstack as configuration management tools.
Expert level understanding of Git and collaborative workflows, such as branching strategies and code review best practices.
Highly Desirable Skills:
Proven track record of transitioning legacy/manual operations environments to automated, IaC-driven approaches.
Experience with containerization in the context of Docker or Kubernetes, and how container orchestration is used in modern systems.
Experience building and managing CI/CD pipelines for infrastructure automation.
Familiarity with Zabbix, Prometheus, Grafana and other tools.
Experience operating and querying Opensearch/Elasticsearch.
...and these other things:
A strong desire to solve complex problems, the resilience to work through significant technical debt, and enthusiasm for driving cultural and technical change.
A desire to work in enterprise and government focused computing environments with robust security and reliability requirements.
MS/BS in Computer Science/Computer Engineering or related field of study (or equivalent experience)
Must meet all personnel screening requirements as specified by applicable federal contracts or agency regulations, which may include US citizenship.
This position is open to U.S. based candidates only. Unfortunately, we are unable to provide work visa sponsorship at this time.
We take good care of our people. Our benefits include:
Comprehensive health, vision, and dental coverage
Flexible time off
Company computer hardware of your choice
Work from home setup reimbursement
Wellness perks including access to mental healthcare, gym discounts and personal care concierge
Virtual events, happy hours, trivia, and fun
Monthly Internet & Phone Reimbursement
Opportunities to learn and grow
DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career?
DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics.
Exact compensation may vary based on skills, experience, and location.
Base salary range (SF Bay Area): $150k-$190k.
Remote Online Product Support - No Experience
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Network Operations Center Engineer
Remote job
NOC Engineer | Remote | Weekend Shift, 7pm-7.30 am Friday to Sunday | 95-110k
What's in it for you
Working as a team to take ownership of the infrastructure within a law firm
Competitive salary of 95-110k
Good benefits package
Fully remote work
7pm-7.30 am Friday to Sunday
Responsibilities
Remotely monitor network connectivity and speed
Go on-site if there is a critical situation
Remote troubleshooting of network and systems issues
Lead and partake in incident response
Perform a root cause analysis, and escalate to the engineering team when needed
Report to the Network Operations Senior Manager
Must-Haves
Minimum 5 years of experience in an IT Support role
Experience troubleshooting the following technologies:
Cisco IOS
Cisco routing and switching
Windows, Office 365 and Microsoft Exchange
VMware
Good-to-haves
Familiarity of HA concepts and technology
Senior D365 F&O Support Engineer (455001)
Remote job
Senior D365 F&O Support Engineer | 455001 DETAILS 6M C2H Hourly / Salary: to $140K+ Vaco Technology is currently seeking a Senior D365 F&O Support Engineer for a 6M C2H that is 100% remote. The Senior D365 F&O Support Engineer will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical D365 F&O environments. The Senior D365 F&O Support Engineer will join an enterprise managed services practice and will critically focus on providing advanced production support, incident resolution, and proactive stability improvements for global D365 F&O Implementations.
Incident Management (P1 / P2) - Lead diagnosis / resolution of critical production incidents in D365 F&O | Coordinate cross-team response during outages and major disruptions
Root Cause Analysis - Perform deep-dive investigations into performance degradation / batch failures / integration errors / data inconsistencies / custom extension defects
Advanced Troubleshooting Tools - X++ Debugging / Trace Parser / SQL Server Profiler / LCS Environment Monitoring / Application Insights / Azure Diagnostics
Hotfix / Deployment Engineering - Develop / Test / Deploy Hotfixes and Deployable Packages to Production / Sandbox via LCS and Azure DevOps
Performance Optimization - Query Tuning / Index Management / Batch Framework Optimization / Application-Level Performance Improvements
Escalation Management - Collaborate Directly with Microsoft Premier Support / CSS on Escalated Cases | Serve as Primary Technical POC
Cross-Functional Collaboration - Partner with Functional Teams / Infrastructure Engineering / Client IT Stakeholders During Incidents / PIR Reviews
Post-Incident Reporting - Author detailed post-mortem reports | Develop and implement preventive controls to reduce recurrence
Monitoring / Runbooks - Build / maintain monitoring, alerting, operational runbooks, and support documents
Technical Leadership - Provide guidance / mentorship to mid-level engineers | Support process maturation
On-Call Rotation - Participate in structured on-call rotation with premium compensation
About the Project: Our client (MSP) has just won a flagship, enterprise-wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white-glove support, they are building a dedicated 6-person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are all is a high-visibility roles that demands strong technical depth, exceptional customer-facing communication, composure under pressure, and the ability to multitask across high-volume tickets.
JOB REQUIREMENTS
Senior D365 F&O Support Engineer - Lead Diagnosis / Resolution of Critical Production Incidents | Coordinate Cross-Team Response for Outages / Major Disruptions
D365 F&O - D365 F&O Architecture (expert knowledge) / Metadata Models / Batch Framework / Data Entities / Security Configuration
X++ Engineering (advanced) - Hands-on X++ Development / Extensions Framework / Event Handlers / Chain-of-Command / Customizations / Refactoring
SQL / Performance - SQL Server Performance T / Query Optimization / Azure SQL Troubleshooting
Production Support Expertise - Resolving Complex P1 / P2 Incidents in High-Volume D365 F&O Deployments (calm / methodical response under pressure)
Diagnostics / Monitoring Tools - LCS diagnostics / Trace Parser / PerfTimer / X++ Profiler / Azure Monitoring and Telemetry Tools
Azure Integration - Logic Apps / Service Bus / Azure Functions / DataFactory
ALM / DevOps - Solution Build / Deployment using Azure DevOps Pipelines / Branching / Code Reviews / Automated Builds
PREFERRED (not required)
Certifications - Strong preference for MB-500 / MB-700 / MB-920, etc.
MS Partner Manager Services Organizations / Enterprise-Level D365 F&O Support Team
Enterprise Environment - Support for Global / High-Transaction-Volume D365 F&O Implementations | Complex Multi-Legal-Entity Architecture
Service Management - ITIL Practices / Incident / Problem / Change Management Frameworks (familiarity)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
IT Systems Engineer - Quant Trading Organization
Remote job
We're looking for an experienced Endpoint Engineer to join a global technology team at a leading quantitative trading firm. This is a unique opportunity to take full responsibility for modern endpoint management and identity systems in a fast-paced, high-performance environment - where your expertise directly supports the technology driving global financial markets.
As part of the infrastructure team, you'll oversee endpoint devices across multiple international offices, manage identity and access systems, and strengthen endpoint security. You'll play a critical role in ensuring the reliability, compliance, and performance of an advanced global infrastructure. The ideal candidate is hands-on, solutions-focused, and thrives when working at scale with both Windows and mac OS environments.
This is a role for someone who wants to build, not just maintain - someone capable of designing and implementing enterprise endpoint systems from the ground up. If you've led small teams, deployed Intune or Jamf in production, and enjoy owning complex environments end to end, you'll fit right in.
Responsibilities
Manage and maintain all enterprise endpoint devices (Windows 11 and mac OS) using MDM platforms such as Microsoft Intune and Jamf Pro
Configure, administer, and support the Microsoft 365 Suite - including Exchange Online, SharePoint, Teams, and OneDrive for Business
Oversee Microsoft Entra ID (Azure Active Directory), including Conditional Access Policies, Dynamic Groups, and Enterprise Applications
Implement and maintain endpoint protection solutions
Ensure compliance with enterprise security standards, device policies, and data protection frameworks
Support and troubleshoot endpoint, identity, and access issues across global offices and remote environments
Collaborate with infrastructure, security, and operations teams to improve endpoint management and security posture
Contribute to the development and automation of processes using Power Automate, Logic Apps, or similar tools
Requirements
Proven experience managing Windows 11 and mac OS endpoints in enterprise environments using Intune and/or Jamf Pro
Strong knowledge of Microsoft 365 administration, including collaboration and automation tools
Deep understanding of Microsoft Entra ID (Azure AD), Conditional Access, and application management
Demonstrated experience implementing endpoint protection and security solutions
Broad technical background - experience in smaller environments with wide responsibility is ideal
Prior experience owning or building endpoint and M365 environments from scratch
Salary
Up to $150,000 base salary (flexible, depending on experience)
Discretionary annual bonus
Company perks
Location
Chicago (on-site)
Work from home opportunities
Join a global, technology-driven firm where you'll have the autonomy to design, implement, and secure modern endpoint environments - all while working alongside some of the brightest minds in finance and engineering
Network Security Engineer II
Remote job
Sr. Network Engineer II Employment Type: Full-Time Sponsorship: Not Provided
We're seeking an experienced Sr. Network Engineer to join a growing IT team and play a key role in designing, implementing, and maintaining enterprise-level network infrastructure. This is a remote position available exclusively to candidates residing in Idaho or Utah.
What You'll Do
Plan, implement, and support network projects, including risk assessment and migration strategies.
Configure and maintain Cisco routers, switches, wireless, remote access, and WAN devices.
Recommend and implement new technologies to improve network performance and scalability.
Monitor global network performance, troubleshoot issues, and perform preventative maintenance.
Collaborate with carriers for circuit procurement and migrations.
Maintain accurate technical documentation and configurations.
Participate in on-call rotation and occasional travel as needed.
What You'll Bring
6+ years of hands-on networking and troubleshooting experience in multiprotocol environments.
5+ years with router/switch technology and routing protocols (BGP, MPLS, EIGRP).
4+ years supporting LANs, VLANs, WLANs, VPNs, NAT, and DHCP services.
3+ years with network security products and protocols (IPS/IDS, IPSEC VPN).
CCNP preferred.
Experience with Cisco Nexus (9k, 7k, 5k), ISR, ASR, Next Gen Firewalls, Meraki wireless.
Familiarity with monitoring tools (SolarWinds, Splunk, ThousandEyes, AppDynamics).
Strong leadership, problem-solving, and communication skills.
Logik IO Implementation Engineer
Remote job
Title : Logik IO Implementation Engineer
Duration : 3-6 Months
We're seeking an engineer with experience implementing the Logik IO Rules Engine for complex configurations. The role requires someone who can customize both the rules engine logic and the front-end user experience for enterprise-grade applications.
Responsibilities
Implement and maintain complex rules and decision tables in Logik IO.
Customize the rules engine to meet specific business and technical requirements.
Customize front-end components to integrate with rule logic and improve usability.
Collaborate with engineering, product, and business teams to understand requirements.
Troubleshoot, test, and validate rules and front-end configurations.
Document rules, customizations, dependencies, and workflows.
Required Skills
Hands-on experience with Logik IO Rules Engine implementations.
Strong understanding of complex rule logic and decision flows.
Experience customizing front-end components to work with rule engines.
Ability to integrate rules with backend services and APIs.
Strong problem-solving and communication skills for cross-functional collaboration.
Prior experience with enterprise-scale implementations.
Note - We prefer local candidates, but remote work is possible.
Network Operations Engineer - Hybrid
Remote job
Regular Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as a part of our ongoing commitment to democratize access to investing and financial planning.
The Network Operation Engineer is the primary point of contact for Schwab's technology teams. The position works in the Information Technology Operations (ITO) Command Center and participates in the technical administration of network systems, as well as assisting with monitoring enterprise-wide alerts, performing incident, problem and change management work, this includes providing initial triages during an event and post review after an event. The role ensures production systems' environment operate reliably and efficiently. This team is one of five supporting 24/7/365 mission-critical operations, and this role will operate the hours of 1:00 pm- 1:30 am ET, Friday to Sunday.
What you have
Required Qualifications:
Bachelor's degree in Computer Science, or related discipline with an information technology focus or equivalent experience.
1-3 years of experience in a large 24x7 high availability data center operations environment (1000+ servers)
Possess specialized knowledge and understanding of network and server operating systems normally obtained through formal technical training
Experience working with load balancers, to add/remove servers and/or service ports from load balancers.
Solid knowledge in network concepts; ability to configure NFS and NIS, use of basic network commands for troubleshooting/DNS validation and basic routing concepts.
A working knowledge of UNIX and Windows Server-based operating systems with strong background with paging and swapping, inter-process communication, devices and what device drivers do and file system concepts.
Fundamentals on writing scripts in some administrative languages (Perl, PowerShell).
Familiarity with Remedy/SmartIT or similar service management tools.
Strong problem solving and decision-making skills focusing on efficient service restoration.
Ability to pay close attention to details while performing technically detailed tasks.
IT management experience with process development and improvement.
Experience in implementing key IT standardized processes and methodologies (ITIL, Event Management, Incident, Problem and Knowledge Management).
A change agent and forward thinking, ability to influence team with continuous operational process and technology changes.
Preferred Qualifications:
5-7 years of network hands-on experience in a large 24x7 high availability data center environment (1000+ servers)
Experience in hybrid cloud or multi-site networks
Knowledge of AWS, GCP, and Azure Cloud administration.
Proficiency in programming languages like Python or Perl is a plus
Ability to prioritize tasks in high-pressure environments
Strong communication across teams and technical levels Applies specialized expertise to support initiatives that optimize performance
Writes concise, well-structured, and engaging business documents
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Auto-ApplyTraveling Network Administrator
Remote job
Top Skills - Must Haves
Security
Firewall
Paloalto
Checkpoint
Network security
Network engineering
F5
Routing
Ccna
Wan
ccse
ccsa
Top Skills' Details
**Travel Position**
**Administrator travel to 2 sites per weekend and be paid for 40 hours of work
** 58 Sites total, split between the 4 administrators.
1. 4-8 years of experience with installation of network equipment to include firewall devices
2. Preferred CCSA/CCSE Check Point certification.
3. Strong Network Security and Protocol knowledge.
Description
Key Responsibilities:
• Travel to customer locations across assigned regions to perform pre-installation tasks.
• Install and organize network cabling (Ethernet, fiber) according to site standards.
• Ensure proper power connections for Check Point firewall hardware.
• Physically rack and secure firewall devices in designated network racks or cabinets.
• Label all cables and equipment accurately following company and customer documentation standards.
• Perform basic network connectivity checks (ping, link status) to validate readiness.
• Coordinate with the Check Point firewall engineering team to confirm site readiness for configuration and cutover.
• Document all work performed, including photos, diagrams, and labeling records.
• Adhere to safety and compliance guidelines during on-site work.
Qualifications:
• CCNA certification (or equivalent networking knowledge).
• Strong understanding of TCP/IP, VLANs, and basic routing/switching concepts.
• Experience with structured cabling and rack-mounted equipment installation.
• Ability to read and interpret network diagrams and installation guides.
• Familiarity with power requirements for network hardware.
• Excellent organizational and documentation skills.
• Ability to travel extensively (up to 75%) and work flexible hours, including weekends if required.
• Valid driver's license and ability to lift up to 50 lbs.
Skills
Security, Firewall, Paloalto, Checkpoint, Network security, Network engineering, F5, Routing, Ccna, Wan, ccse, ccsa, Cisco routers, tcp/ip, dns, dhcp, routing protocols, Connectivity
Additional Skills & Qualifications
Position requires a Secret clearance and ability to travel
Security+ certifications
CCSA/CCSE Check Point certification preferred.
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $65.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 22, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
IT Network Engineer III
Remote job
Job Title: IT Network Security Engineer III
Term: Direct Hire Industry: Financial Services / Information Technology
We are seeking an experienced and talented IT Network Security Engineer III to join our IT Network Services team. This senior-level role is responsible for leading the design, implementation, and maintenance of network security systems, as well as serving as an escalation point for complex issues. The position offers a hybrid work schedule following a training period (time frame may vary) at the Administrative Service Center. Applicants must reside in Texas and be able to work remotely from a distraction-free home office with a reliable, hardwired internet connection (Ethernet cable provided).
Essential Functions & Responsibilities:
Lead the design, implementation, maintenance, and documentation of new network security technology and systems for corporate and branch locations.
Perform senior-level configuration and troubleshooting for routers, switches, ACI, firewalls, IPS, Azure cloud, WiFi access points, and WFH solutions.
Act as a top-level escalation point for enterprise-wide LAN/WAN technical support.
Mentor and train junior engineers in network security design and troubleshooting.
Lead troubleshooting sessions with internal teams, vendors, and business partners.
Collaborate with project management, ensuring projects are delivered on time and within budget.
Conduct security reviews and vulnerability remediation of network infrastructure.
Serve as the primary contact with vendors for installation, maintenance, and troubleshooting of LAN/WAN equipment.
Perform project management tasks including task determination, issue tracking, and change management.
All other duties as assigned.
Requirements:
High School Diploma or GED required; Bachelor's degree preferred.
Minimum 5 years' relevant experience in network engineering and security.
Advanced knowledge of networking: OSI model, VLANs, IPv4/IPv6, ACLs, routing protocols, NAT, VPN.
Strong configuration and command-line experience with Cisco IOS or NX-OS.
Familiarity with telephony, PC/server OS, video conferencing, VoIP/SIP, Wi-Fi, APIs, and automation (Ansible/Python).
Experience with Microsoft applications, DNS, SSH, tcpdump/Wireshark, and monitoring tools.
Working knowledge of cloud technologies (Azure preferred).
Certifications (Preferred/Strongly Desired):
CCNP (Cisco Certified Network Professional - Enterprise or Security)
PCNSE (Palo Alto Networks Certified Network Security Engineer)
Fortinet Certified Professional in Network Security
Microsoft Azure Network Engineer Associate
Work Environment & Requirements:
Must reside in Texas.
Hybrid schedule (remote/onsite) available after training period.
Must provide a safe, distraction-free home workspace.
Reliable high-speed internet required with hardwired Ethernet connection.
Equal Opportunity Statement:
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Fiber Network GIS Engineer - Department of Technology - (1042)
Remote job
Application Opening: Monday, October 6, 2025.
Application Deadline: This job will close no sooner than October 20, 2025 (11:59 PM).
✅ Required Supplemental Questionnaire due at the time of application to be considered for this position: *************************************
Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees-supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:
IT Project Management Office
Enterprise Application Services
Cloud Center of Excellence
IT Operations and Support including the Service Desk and NOC
City Infrastructure including the Network, Telcom and Data Centers
Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery
Public Safety Systems and Municipal Broadband Fiber
SFGovTV Broadcasting Services
IT Finance and Administration Services
Emerging Technologies
Why Join Us?
Innovative & Impactful Work At DT, you won't just work on IT-you'll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations.
Benefits of Working for CCSF:
In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.
Competitive pay, benefits, and retirement options
Career growth opportunities through training, internal mobility, and subsidized education
Diverse work environment in a diverse city
We offer employees the ability to work from home one day a week while spending the other four days in our San Francisco office, promoting both collaboration and work-life balance
Join the team that's shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team!
We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.
We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC).
Job Description
The City and County of San Francisco's Department of Technology (DT) is seeking a skilled GIS Analyst Engineer to join the SFGIS Program and be the primary analyst specialist assisting the Public Safety Wiring group with their fiber network asset mapping effort. The GIS Analyst Engineer will also play a critical role in supporting other city departments by providing expertise and technical support, including the Sheriff's Department. Primary responsibilities include mapping the City's extensive fiber network using ArcFM and ArcGIS software, as well as assisting the Sheriff's Department and other city departments with GIS-related projects and needs. The ideal candidate will have strong technical proficiency in ArcGIS and ArcFM, along with a proven ability to collaborate across teams and departments. This role will involve working on both routine and complex mapping tasks, including maintaining up-to-date and accurate maps of critical infrastructure, providing geospatial analysis, and offering GIS solutions to enhance the operational efficiency of public safety and other City departments.
Position Responsibilities
Essential duties include, but are not limited to, the following:
Analyze, visualize, and provide primary assistance to DT's the Public Safety Wiring group by mapping and maintaining the City's fiber network infrastructure using ArcFM and ArcGIS software.
Serve as liaison to the Public Safety Wiring group, offering expertise in geospatial analysis, map creation, and data visualization.
Assist in maintaining all maps and data produced within the ArcFM framework, keeping information current, accurate, and aligned with citywide GIS standards.
Provide support in the development and implementation of new GIS projects and initiatives to improve operational workflows and decision-making for DT's Public Safety Wiring group.
Conduct spatial analysis and data management, including importing, editing, and updating GIS data to support City infrastructure and public safety objectives.
Train and assist city personnel in the effective use of GIS tools and technologies as needed.
Appointment Type
Permanent Exempt (PEX), Full Time position. Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is up to thirty-six (36) months and will not result in an eligible list or permanent civil service hiring. Project-based positions cannot be ongoing or exceed 36 months.
Work Location Incumbent will conduct the majority of work at the Department of Technology, (1 S Van Ness, Ave San Francisco, CA 94103). However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.
Nature of Work This is a hybrid role requiring on-site work at our San Francisco office. Occasional travel within San Francisco may be required.
Qualifications
Education: An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].
Experience: One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.
Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/r forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field. OR completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
Desirable Qualifications:
Experience with public safety infrastructure projects.
Familiarity with fiber network infrastructure or telecommunications mapping.
Knowledge of SQL, Python, or other programming languages used for GIS automation or analysis is a plus.
GIS-related certifications, such as Esri Technical Certification or GISP (GIS Professional) certification, are desirable but not required.
Bachelor's degree from an accredited college or university in Geography, Geographic Information Systems (GIS), Computer Science, Urban Planning, Environmental Science, Engineering, or a related field.
2 years of professional experience in GIS analysis, data management, and mapping using GIS software such as ArcGIS and ArcFM.
Experience with fiber network mapping or public safety infrastructure mapping.
Verification of Education and Experience:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Additional Information
Additional Information Regarding Employment with the City and County of San Francisco:
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Compensation Information
$ 66.6750- $ 83.8625(hourly) / $138,684 to $174,434 (annually)
How to Apply Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before October 20, 2025 (11:59 PM). Your application MUST include a resume and a response to the Supplemental Questionnaire. To upload, please attach using the "additional attachments" function.
Supplemental Questionnaire: All candidates must complete the supplemental questionnaire as part of the employment application. See this link to submit the supplemental questionnaire:*************************************
You may contact Elbi Magana via email at [email protected] with questions regarding this opportunity.
Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
IT Network Engineer II
Remote job
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no-ego culture of collaboration and innovation, where those seeking their next challenge can find significant opportunities and make a profound impact on the lives of all those we protect. We don't just want you to work here. We want you to grow and thrive here.
Why are we hiring?
Well, we're growing and thriving. We need smart, talented, and humble individuals who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping every home secure.
What You'll Do
At SimpliSafe, our corporate IT Team does more than fix laptops-we empower every team member to do their best work. As part of the Information Technology and Global Supply (CIOGS) organization, led by our Chief Information and Global Supply Officer, we ensure that SimpliSafers feel supported, connected, and confident in their technology.
We're looking for a Network Engineer II to join our IT Infrastructure Team in Richmond, Virginia. In this role, you'll report to our IT Manager, Infrastructure, and have a strong relationship with our Senior IT Manager, User Solutions, who oversees our Richmond end-user support team:
Support and maintain SimpliSafe's enterprise network infrastructure, ensuring secure, reliable connectivity across offices and remote users - critical to keeping our 24/7/365 Richmond operations up and running.
Troubleshoot and resolve complex network issues while partnering with IT, InfoSec, and business teams to deliver scalable, resilient solutions.
Enhance and safeguard network performance by monitoring availability, documenting configurations, and applying best practices to maintain business continuity.
You'll spend most of your time on-site at our two Richmond locations, where your presence will make a direct impact. We occasionally offer remote work flexibility when business demands allow, but being present in person is key to ensuring seamless support for our teams.
The standard schedule for this role is Monday through Friday, 9:00 a.m. to 5:00 p.m.; however, alternative schedules may be available, including Sunday-Thursday (business hours), Sunday-Wednesday (longer days), Monday-Saturday (business hours), or Monday-Friday second shift (~12:00 p.m.-9:00 p.m.).
Primary responsibilities include:
Deploying, configuring, and supporting enterprise network technologies: Palo Alto firewalls, Cisco switches, Meraki wireless access points, Palo Alto Panorama SD-WAN, GlobalProtect VPN, and ZScaler.
Collaborating with Information Security and Infrastructure teams to implement firewall rules, segmentation, and secure networking policies.
Troubleshooting connectivity issues across LAN, WLAN, WAN, VPN, and cloud-connected environments.
Performing routine upgrades, patching, and lifecycle management of network hardware and software.
Supporting business continuity and disaster recovery testing through redundant network design and uptime planning.
Monitoring network performance, availability, and capacity, and addressing issues proactively to ensure uninterrupted 24/7 site operations.
Maintaining accurate technical documentation, topology diagrams, and runbooks.
Partnering cross-functionally to deliver new network solutions that enable scalability, security, and performance.
What You'll Bring
Up to 4 years of hands-on experience in enterprise network engineering roles.
Demonstrated experience with Palo Alto firewalls, Cisco switches, Meraki wireless, Palo Alto Panorama SD-WAN, GlobalProtect VPN, and ZScaler.
Strong understanding of TCP/IP, routing, switching, wireless, and VPN technologies.
Familiarity with network monitoring and management tools (e.g., SolarWinds, Panorama, or equivalent).
Strong troubleshooting and analytical skills with proven ability to resolve performance and security issues.
Excellent documentation and communication skills, with the ability to clearly explain technical concepts.
Ability to work primarily on-site in Richmond, VA, with some flexibility for remote work when business needs allow.
Collaborative mindset and ability to partner effectively across IT, InfoSec, and business teams.
Will participate in an on-call rotation to support critical network incidents outside of standard hours.
Preferred Qualifications
Palo Alto PCNSE, Cisco CCNP, or equivalent professional certification.
Experience implementing Zero Trust architectures or secure web gateways (ZScaler or similar).
Exposure to cloud networking (AWS, Azure, or GCP) and hybrid network designs.
Familiarity with automation or scripting (Python, Ansible, Terraform) for network tasks.
Experience with enterprise monitoring, logging, and SIEM platforms.
Understanding of ITIL processes and best practices in change management.
What Values You'll Share
Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
Aim High - Always challenging ourselves and others to raise the bar.
No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
One Team - Taking a highly collaborative approach to achieving success.
Lift As We Climb - Investing in developing others and helping others around us succeed.
Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.
What We Offer
A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
(For more information on our total rewards please
click here
)
Free SimpliSafe system and professional monitoring for your home.
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.
The target annual base pay range for this role is $99,000 to $110,000.
This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors.
Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.
We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact
**********************
.
Auto-ApplyIntegration & Network Support Engineer
Remote job
About the role:
As a Skydio products ambassador, you will work in a small team of high-performing subject matter experts who provide UAS system and Cloud operational best practices and deep feature diagnostics to Skydio commercial, state & local government and educational customers. You'll combine your relevant enterprise application integration and network operations experience with hands-on Skydio product knowledge to provide best-in-class wireless communications and cross-Cloud data pipeline support, advise customers on operational best practices, and keep Skydio engineering and marketing teams plugged into the customer experience. We are seeking candidates with the technical capability to support complex hardware, network installations & software integrations. A successful candidate will have deep knowledge in WiFi and cellular networking, configuring and troubleshooting Cloud REST integrations, and experience troubleshooting complex IoT and Cloud-Cloud connectivity issues. You'll work both remotely and occasionally at customer sites with Skydio hardware and software products performing device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network optimization and/or network issue diagnostics.
Location: Remote Base, Eastern or Central Timezone.
Travel: Be able to travel regionally up to 20% of the time or as needed
How you'll make an impact:
Act as the product specialist liaison between Skydio and our customers by providing expert terrestrial IoT communications troubleshooting and performance optimization assistance..
Be a technical product knowledge resource to training and content teams, working collaboratively to improve customer self-help.
Work closely with Skydio Product and Cloud Operations teams to become an expert on Skydio's cloud connected products, processes, 3rd party integrations, operational best practices, and product roadmap to ensure customer needs are reflected in product enhancements..
Reduce the number of communications and integration escalations into engineering groups by developing effective triage and resolution techniques.
Proactively participate with both internal support leaders and cross-function Eng and Product teams in building support processes that improve and enhance customer experience.
Troubleshoot UAS Command and Control (C2) and Cloud networking issues using your knowledge of the Internet protocols, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure to help customers maximize the useful value of their UAS fleet.
Stay current with network product and industry trends, working with product, engineering and business partners to align on our network strategy and best practices for Skydio Docks and Remote Flight Operations.
What makes you a good fit:
3+ years experience supporting and troubleshooting network and Cloud REST integration / connectivity issues.
Civilian or military UAS operations and flight experience is a plus.
Experience in public safety information systems used in the Police and Fire dispatch centers, including software and hardware equipment and various mission critical interfaces and applications used by Police personnel is a Plus
Ability and willingness to occasionally work flexible hours and schedules, including after-hours and weekend support on rotation or as-needed basis.
Assertive self-starter with great interpersonal and written communication skills.
Proficient in network and technical troubleshooting, problem-solving and familiar with triage and escalation workflows.
A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape.
Experience working with Salesforce service cloud, Jira bug tracking, Netsuite is a plus.
Experience with scripting languages such as Bash, PHP, Python a plus.
Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices streaming content over WiFi mesh and carrier mobile network.
Demonstrated experience in solving complex problems related to APIs, webhooks and third party integrations and diagnostic tools like Postman.
Hands-on experience with a variety of Network diagnostic tools.
Excellent ability to multi-task and track multiple independent concurrent projects and manage them to resolution in a timely manner.
Be able to travel regionally up to 20% of the time or as needed
Familiarity with Linux OS
Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $82,000 - $147,000. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
*Compensation for certain positions may vary based on the position's location.
#LI-WM1
Auto-ApplyNetwork Engineer - DCO Mission Support
Remote job
About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement.
We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide.
We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality.
We give back. To those in need. To the community. To the industry.
Does this sound like you?
In this Role You Will:
Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport
Key tasks include:
- Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments
- Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion)
- Implement and validate SPAN/mirror ports and inline network taps
- Conduct packet capture analysis and support anomaly detection tuning
- Collaborate with host entity personnel for network access and integration
Key Requirements:
-10+ years network engineering experience in production or field conditions
-Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules
- Hands-on experience with Wireshark, tcpdump, and other capture tools
- Familiarity with Linux networking, security architecture, and containers
- Experience supporting DoD/tactical networks preferred
- Strong troubleshooting skills under pressure in unfamiliar environments
Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups.
Security Clearance:
TS with SCI eligibility required.
Travel Requirements:
8-12 weeks annually, CONUS and OCONUS, sometimes on short notice.
Remote work flexibility available outside of mission support windows.
Auto-ApplySr. Wireless Network Engineer (REMOTE)
Remote job
An employer is looking to identify a Sr. Wireless Network Engineer for a remote opportunity. This role will be to help finish a critical network and wireless integration project. You will help the final phase a cut-over of 500-600 Ruckus Devices. You will help with core networking and wireless network integration.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
10+years of Network Engineering Experience (CCNP level or above)
5+ years of Wireless Networking Experience
Advanced Experience with Ruckus Wireless Devices (migration/integration)
Expertise with overall network security/firewall operations CCIE Certified
Ruckus Certified
Senior Lead Network Engineer II
Remote job
Senior Lead Network Engineer IIEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products.
Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: *******************
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