Network engineer jobs in West Palm Beach, FL

Job Description: As a On-Premises and Cloud Network Engineer at i-payout, you will play a crucial role in maintaining, optimizing, and securing our on-premises and cloud network infrastructure to ensure uninterrupted and reliable service delivery to our clients. You will collaborate with the IT team to design, implement, and support network solutions that meet the highest standards of performance, scalability, and security. Responsibilities Architect, deploy, and manage enterprise network infrastructure across data centers, cloud environments, and corporate offices, with a heavy emphasis on Cisco routers, Cisco switches, Cisco FTD/ASA firewalls, Cisco FMC, and security platforms. Monitor network performance and security, identifying and resolving issues in a timely manner to minimize downtime and optimize performance. Assess the cloud provider requirements and participate in integrating On-Premises workloads with cloud providers. Implement and enforce network security measures to safeguard against unauthorized access, data breaches, and other security threats. Implement and enforce network security controls, segmentation, ACLs, IPS/IDS rules, and secure remote-access technologies. Design and implement BGP routing policies, peering, and failover strategies to ensure resilient and predictable network behavior. Participate in capacity planning and scalability assessments to accommodate the company's growing business needs. Assist in the creation and maintenance of network documentation, diagrams, and standard operating procedures. Stay up to date with industry trends, best practices, and emerging technologies related to networking and security. Provide technical support and troubleshooting assistance for network-related incidents and outages. Manage and maintain Active Directory, DNS, and DHCP services. Administer and support Dell/HP physical servers, including hardware diagnostics and basic OS-level tasks. Qualifications Bachelor's degree in computer science, Information Technology, or a related field. Relevant certifications (CCNA, CCNP, etc.) are a plus. 8+ years of experience as a Network Engineer or similar role, preferably in a fast-paced and technology-driven environment. Hands-on proficiency in Cisco FTD, Cisco ASA, Cisco FMC, and Cisco switching platforms. Strong understanding of network concepts including TCP/IP, IPSEC, GRE, VPNs, EIGRP, QoS, ACLs, DNS, DHCP, BGP, IDS/IPS, site to site tunnels and VLANs. Experience managing Dell servers and core Microsoft services (AD, DNS, DHCP). In-depth knowledge of cloud platforms such as AWS and/or Azure, including networking services and features (AWS VPC and/or Azure Virtual Network). Strong analytical and problem-solving skills with the ability to diagnose and resolve complex network issues. Excellent communication skills to effectively collaborate with internal teams. Ability to work independently as well as in a team-oriented environment. Adaptability to evolving technologies and a continuous learning mindset.

This Role is On-Site only Starting Salary: $104,930.00 WORK OBJECTIVE: Performs technical work maintaining all aspects of information security. Monitors for attempts to test or circumvent security mechanisms from both internal and external activities. Work involves creating, designing, deploying, and installing the network and security for Broward County Clerk of Courts (BCCOC). The scope of this work includes all BCCOC locations and external agencies. Work is performed under limited supervision with moderate latitude in the use of initiative and independent judgment. Position relies on experience to determine the best approach by using and interpreting policies and procedures. ESSENTIAL FUNCTIONS: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. • Provides network support and security for all BCCOC users, as well as external agencies connecting to the organization's systems via external networks. • Manages, installs, and administers all network switches, routers, firewalls and data circuits. • Conducts periodic security reviews of all information systems and implements security safeguards. • Troubleshoots communication problems, network performance, and works closely with external providers to ensure optimal network performance and availability. • Responsible for design of network and security components throughout the organization. • Works with technical staff in the review and design of network and security components during the design and implementation of various applications. • Manages, installs and administers security applications which include antivirus, load balancers, multi-factor authentication, MDR, SIEM and other related security applications, systems or services. • Administers Windows and Linux based systems related to deployment and maintenance of security applications. • Collaborates with other staff to determine whether computer systems follow approved security policies and procedures. Serves as on call resource for network and security support for all BCCOC divisions. Responsible for documentation and presentation of network and security configurations throughout the organization as well as integrations with external agencies. Supervision: None MINIMUM QUALIFICATIONS: High school diploma or GED; supplemented by five (5) years of experience in Network administration and Cyber Security roles; or an equivalent combination of education, certification, training and/or experience. Technology or Software: • Network Monitoring Tools • Enterprise Antivirus Tools • Cybersecurity Tools • Dual Factor Authentication Systems • Load Balancers • Cisco Systems • Microsoft Systems • Linux Systems Licenses/Certificates/Registrations: One of more certifications of Cisco Certified Network Associate (CCNA), Certified Information Systems Security Professional(CISSP), Certified Information Security Manager (CISM), Certified Ethical Hacker (CEH), CompTIA Security+ or similar. PREFERRED QUALIFICATIONS: Bachelor's degree in computer science, or a related field, from an accredited college or university; supplemented by five (5) years of experience in Network administration and Cyber Security roles; or an equivalent combination of education, certification, training and/or experience. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of network availability and connectivity. • Knowledge of network threats, virus, and malware and how to block offending network and/or system. • Knowledge of Network and other hardware devices and how to replace them. • Skilled in differentiating between real or perceived network threats. • Skilled in making decisions that affect business operations to a substantial degree. • Skilled in consulting or advising management. • Skilled in Server Management. • Skilled in Vendor Management. • Skilled in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and to learn and become proficient in the use of other specialized software as may be required. • Skilled in basic math including but not limited to adding, subtracting, multiplication, division, geometric construction, practical algebra and metrics. • Skilled in working independently and following through with assignments with minimal supervision. • Ability to act as primary 24/7 on call resource. • Ability to perform various duties involved in managing network hardware within a Data Center. • Ability to use reasoning that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating. • Ability to consistently exercise discretion and independent judgment in the performance of the job. Ability to multitask while working with tight deadlines and shifting priorities. Ability to establish and maintain effective working relationships with judiciary, legal community, general public, management, co-workers, elected and appointed officials and members of diverse cultural and linguistic background regardless of race, religion, age, sex, disability, political affiliation or sexual orientation. Ability to clearly communicate and understand information in English, both orally and in writing. Ability to regularly attend work and arrive punctually for designated work schedule. PHYSICAL REQUIREMENTS: Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). May involve some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. ENVIRONMENTAL REQUIREMENTS: Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. The job description does not constitute an employment agreement between Broward County Clerk of Courts and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Broward County Clerk of Courts is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. I have read and understand this classification description and hereby certify that I am qualified to perform this job, with or without reasonable accommodation.

Role & responsibilities: As a Senior Network Engineer with an in-depth knowledge of security requirements for deploying voice solutions in the field. Experience configuring Cisco Routers and Switches to predefined standards in a voice environment ensuring an 99.999% uptime. Experienced in the operational network/voice environment and using high-level functional voice systems analysis, design, integration, documentation, and implementation methodologies on complex problems. In addition, your duties will consist of: Knowledge of the NG911 topology and associated equipment Participating in network planning, engineering, and architecture processes. Produce and/or maintain technical and procedural documentation as directed. Provide 2nd or 3rd level support on incidents and service requests. Deploy, configure network devices based on designs and standards provided. Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. Secure network system by establishing and enforcing policies. Skills Required Possess in-depth knowledge and experience with the following platforms in IPv4 and IPv6 environments: Cisco SD-WAN Versa Cisco ISR and ASR Routing platforms Cisco Nexus 9K Switching. Cisco Catalyst Switching Cisco NG Firewalls Cisco ASA Firewalls VXLAN Diagnose, troubleshoot, and resolve complex network issues in a timely manner. Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance. Coordinate activities among multiple groups to ensure 99.999% uptime for the organization. Provide on-call technical support after hours and on weekends as needed. Document designs and policies associated with networks and maintain proper documentation of systems configurations. Experience with Virtualized Networks (VMware, Google Cloud Platform, Azure Cloud Platform) Ability to work as a part of a distributed team, despite the diversity (cultural, geographic and other differences) Participate in on-call schedule and, when required, work outside of normal business hours during planned maintenance windows. Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met. Collaborate with stakeholders to gather requirements and provide recommendations for network improvements. Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards. Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks. Ensure compliance with organizational policies and regulatory standards. Understanding and knowledge of security NIST, CIS, or NENA Managing and working with other Managed Service Providers such as Lumen Versa. Possess clear and effective communication skills (oral and written English) Excellent email and telephone etiquette 10+ years demonstrated experience in network engineering, implementing, and maintaining geographically dispersed networks. 5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.). Demonstrates ability to advance technologies, processes, and practices in area of specialization or discipline. Desirable: Possess Cisco CCNP, CCIE, Security and/or SDWAN certification or equivalent experience Desirable: Azure, GCP and/or VMware Certification Desirable: NG 9-1-1 networking or carrier grade voice networking

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.

Title: SailPoint / IAM Security Engineer Duration: Contract to hire (90 day conversion) Our client is seeking a hands-on Security Engineer with a strong focus on Identity and Access Management (IAM) to support and mature their security infrastructure. SailPoint has recently been implemented with the support of a third-party vendor and is approaching go-live. This role will take ownership of SailPoint administration post-go-live while also contributing broadly across cloud security, infrastructure security, and identity-related remediation efforts. This position is ideal for someone who can operate as both an IAM specialist and a practical security engineer in a growing environment. Key Responsibilities: Serve as the primary internal administrator and technical owner for SailPoint (Identity Security Cloud preferred; IdentityIQ or earlier versions of SailPoint also considered), supporting post-go-live stabilization, configuration, and ongoing operations. Partner with vendors and internal teams to finalize SailPoint go-live activities, address implementation issues, and optimize identity governance processes. Manage and enhance IAM capabilities including user lifecycle management, access provisioning/deprovisioning, role-based access control (RBAC), and access reviews. Support Azure and cloud identity integrations, including Azure AD, service accounts, and secure API access. Work with CyberArk and Azure Key Vault to support secrets management, privileged access, and remediation of related security findings. Assist with securing APIs and service accounts, ensuring proper authentication, authorization, and credential handling. Validate MDR tooling and endpoint protection coverage, including verification of CrowdStrike deployment and effectiveness. Step in to assist with SOC-related remediation when issues arise, partnering with internal teams or managed providers as needed. Coordinate penetration testing efforts by working with external vendors to scope, schedule, and track remediation activities. Collaborate with infrastructure, network, and firewall teams to support broader security initiatives and reduce risk across the environment. Document processes, configurations, and security standards related to IAM and cloud security. Qualifications: Experience administering or supporting SailPoint (ISC preferred but not required; IdentityIQ or older SailPoint versions acceptable). Strong background in IAM, security engineering, or infrastructure security within Azure or hybrid environments. Hands-on experience with Azure AD, cloud security concepts, and identity integrations. Familiarity with privileged access management tools such as CyberArk and secrets management solutions (e.g., Azure Key Vault). Working knowledge of endpoint security, MDR services, and vulnerability remediation processes. Experience coordinating with security vendors, SOC teams, and penetration testing providers. Strong troubleshooting skills and the ability to operate effectively in post-implementation or remediation-focused environments.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Role:** We are seeking a skilled and motivated Network Engineer to focus on the implementation, optimization, and support of our Enterprise hybrid network infrastructure. The ideal candidate will be a technical lead with a strong background in deploying and managing both on-premises and multi-cloud solutions (Azure, GCP). This role requires hands-on experience in network automation tools, and excellent collaboration skills to ensure network reliability and performance. **Core Responsibilities:** + Collaborate on the design and integration of global network solutions for on-premises and multi-cloud environments (Azure, GCP). Contribute to the development of network standards and best practices. + Lead the end-to-end implementation and daily management of high-performing, resilient network solutions, including core technologies like switching, routing, wireless, load balancing, and Software Defined Network. + Utilize tools like Terraform and Ansible to build, maintain, and integrate automation scripts that streamline operational tasks and support project delivery. + Manage network infrastructure lifecycle tasks, including routine capacity planning and hardware/software upgrades. Lead technical troubleshooting efforts for network-related incidents, perform thorough Root Cause Analysis (RCA), and implement permanent preventive measures. + Enforce established performance and security baselines. Proactively audit network configurations and security protocols to mitigate vulnerabilities and ensure compliance. Adhere to all change control and incident management procedures. + Take active role in specific phases of complex network initiatives from proof-of-concept through final rollout. + Create and maintain high-quality low-level designs, operational runbooks, and disaster recovery procedures. + Partner with technical teams (Engineering, Security, and Cloud Operations) to resolve cross-functional issues and ensure network solutions are integrated with broader company goals. **Basic Qualifications:** + 5-7 years of experience with Juniper Networks - routing and switching, including protocols like OSPF, BGP and concepts like VRF. + 5-7 years of experience with Cloud Networking - cloud networking services and their integration on GCP and Azure. + 5-7 years of experience with Palo Alto network firewalls. + Aruba Wireless: Working experience with Aruba Wireless solutions. + Load Balancing: Understanding of F5 and Google load balancers. + Automation: Working knowledge on network automation, specifically using Terraform and Ansible Automation Platform. + Distributed Applications: Knowledge of distributed applications and interoperability. + Expert in NPM and observability tools (Splunk, ThousandEyes). Skilled at correlating data across hybrid environments to establish baselines, proactively identify degradation, and lead advanced root cause analysis. + Protocol Analysis: Proficiency in packet analysis and deep-dive troubleshooting using tools like Wireshark to diagnose complex, intermittent performance issues. + Automation First **:** Proven experience in scripting and automation tools (like Redhat Ansible, Terraform etc.) to significantly reduce operational effort and improve network reliability. + Strategic & Agentic AI: A foundational understanding of how agentic AI and Generative AI tools can be leveraged to further streamline workflows, move beyond simple task automation, and ultimately free up our cycles for high-value strategic thinking and innovation **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $102,300.00 to $147,050.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Must Have Technical/Functional Skills * Strong experience with Cisco IOS/XE, Arista EOS, and network automation tools * Hands-on experience with SD-WAN technologies and centralized management platforms * Proficiency in wireless networking (802.11 standards, RF fundamentals, site surveys) * Solid understanding of routing protocols (OSPF, BGP, EIGRP) and Layer 2 technologies (VLANs, STP) * Familiarity with network monitoring tools (e.g., NetScout, Cisco DNAC, NetFlow, SNMP) * Experience with network security concepts and integration with firewalls and NAC * Certifications such as CCNP, Arista ACE, CWNA, or SD-WAN vendor certifications * Experience with scripting and automation (Python, Ansible) * Knowledge of cloud networking (AWS, Azure, GCP) is a plus * Strong analytical and problem-solving skills * Excellent communication and documentation abilities * Experience with integration with firewalls, load balancers, and cloud networking * Experience with NetFlow, SNMP, and Syslog for monitoring Roles & Responsibilities * Design, configure, and maintain LAN/WAN infrastructure using Cisco and Arista switches and routers. * Deploy and manage SD-WAN solutions (e.g., Cisco Viptela, Meraki, Fortinet, or Versa). * Supporting SD-WAN routing overlays and underlays * Designing and implementing Layer 2 networks for enterprise and data center environments * Troubleshooting broadcast storms, loop issues, and port flapping * Performing switch upgrades and firmware management * Configuring switch stacks and chassis-based systems * Managing switch ACLs and security policies * Monitoring switch performance and port utilization * Designing and implementing & supporting Layer 3 wireless networks for WAN and data center connectivity including access points, controllers, * Configuring and troubleshooting routing protocols in multi-vendor environments * Managing Internet edge routing and peering with ISPs * Implementing route filtering and prefix lists * Diagnosing routing loops, black holes, and asymmetric routing issues * Monitor network performance and troubleshoot connectivity issues across wired and wireless environments * Collaborate with security teams to ensure network compliance and implement firewall policies * Perform n etwork upgrades, patching, and lifecycle management of hardware and software * Maintain detailed documentation of network configurations, diagrams, and operational procedures * Participate in on-call rotation and respond to network incidents and outages * Work with vendors and service providers to resolve issues and optimize performance Generic Managerial Skills, If any * Familiarity with Agile, Scrum, or ITIL frameworks is a plus * Ability to scope, plan, and deliver network projects (e.g., upgrades, migrations, deployments) * Identifying potential network risks and implementing mitigation strategies * Ensuring business continuity and disaster recovery planning * Coordinating with hardware/software vendors and service providers * Ensuring adherence to industry standards (e.g., ISO, NIST, PCI-DSS) * Maintaining accurate documentation for audits and operational continuity * Working closely with cross-functional teams (security, systems, cloud, application) * Explaining technical concepts clearly to non-technical stakeholders * Writing clear documentation, reports, and changing management records * Training junior engineers and sharing best practices * Leading by example and fostering a learning culture * Responding to evolving technologies and business needs * Proactively identifying areas for improvement and innovation Salary Range: $100,000 - $110,000 a Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

The Network Engineer - provides high level network engineering design, installation, and support expertise across the full lifecycle of the systems, services, and solutions supported by the Corporate Information Technology team at Seminole Hard Rock Support Services. The primary focus will be LAN, WAN, SD-WAN for on and off premise along with Wireless, firewall, internet connectivity and VPN to a lesser extent, The position requires strong problem-solving, analytical and communications skills as well as deep knowledge of the technologies used. The engineer will serve as a Subject Matter Expert (SME) for the Network team in an environment that fosters cross-training and voluntary knowledge transfer. Responsibilities Configuration and implementation of Network systems and applications. Troubleshooting, maintenance, and support of LAN/WAN/Wireless/Firewall/Voice systems. Monitoring system performance and recommending adjustments to ensure maximum system availability and performance levels. Participating in internal and business partner meetings. After-hours on-call support and incident management. Following service level agreements (SLAs) to align with operational performance goals. Designing, developing, deploying, and administering enterprise collaboration services. Works with other network team members to support projects and work at times lead on a project. Participating in product evaluations, systems testing, certification, and product lifecycle management. Providing guidance and mentorship to team members. Travel up to 30%. Qualifications Broad knowledge of networking and telecommunications. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong analytical and technical skills. Experience with Cisco, HPE/Aruba, Palo Alto, and VeloCloud. Knowledge of network protocols, architecture, and security. Experience with system maintenance, including change management and on-call support. Strong understanding of service level agreements (SLAs) and operational performance goals. Ability to provide subject matter expertise (SME) troubleshooting support and moves, adds, and changes for enterprise-class voice systems. Soft Skills: Strong communication and interpersonal skills. Ability to work effectively in a team environment. Strong problem-solving and analytical skills. Ability to prioritize tasks and manage multiple projects simultaneously. Strong customer service skills. Ability to adapt to changing priorities and deadlines. Strong leadership and mentorship skills. Ability to provide guidance and support to less experienced colleagues. Technical Skills: Cisco LAN Switching with Nexus and Catalyst products. Hands On configuration in Cisco CLI, Velo Cloud SD-WAN, Palo Firewalls, and Wireless Controllers. Configure and follow standard for Network protocols, architecture, and security. System maintenance, including change management, and on-call support. Service level agreements (SLAs) and operational performance goals. Daily interaction with applications like NetBox, Solarwinds, Nexus Dashboard, Gluware, and Aruba Central. Troubleshooting tools and methods. Service Now Ticket/Time tracking solutions. Hands on configuration of Cisco Session Board Conrollers. Preferred Certification: Cisco CCIE in Route/Switch or Data Center Cisco CCNP R/S Cisco CCNA Route/Switching. Major Firewall Wall Certifications like Pal Alto. #IndeedSHRSS #LI-Onsite #zipcorporate We can recommend jobs specifically for you! Click here to get started.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Position Title: RFID Implementation Engineer/Service Engineer Location: Ft Lauderdale, FL Local Required: Strongly Preferred (local candidates will be considered first) Duration: 3 month contract-to-hire Interview Type: phone + F2F Qualifications MUST HAVE: Valid/Active Passport Ability to travel up to 50% within the US, Canada, and Mexico for client deployments and support Bachelor's degree in related field 5+ years' experience as a Network Engineer with high level knowledge and ability to troubleshoot and resolve complex technical issues with: Computers Operating systems Software (Microsoft Windows, iOS and Android platform, web browsers, and proprietary) Computer hardware and hardware peripherals (servers, networking and serial communications equipment, and proprietary hardware) Experience with Microsoft applications (Word, Excel, PowerPoint, etc.) Working knowledge of SQL Server Working knowledge of Windows Server infrastructure and networks, and Linux operating system and commands Strong knowledge of iOS and Android including the ability to troubleshoot and resolve complex issues within the iOS and Android platform Scripting experience including but not limited to: Python Window's PowerShell SQL Mongo DB AWS CLI (Command Line Interface) Ability to study blueprints, schematics, manuals, survey results, and specifications to determine installation procedures Experience with networking protocols and concepts including: VPN Routing Ports TCP/IP Network analysis tools Excellent verbal and written communication skills including the ability to present and position solutions to customers NICE TO HAVE: RFID working knowledge - candidates with this experience will be considered first Certification in related field Json Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The Network Engineer - provides high level network engineering design, installation, and support expertise across the full lifecycle of the systems, services, and solutions supported by the Corporate Information Technology team at Seminole Hard Rock Support Services. The primary focus will be LAN, WAN, SD-WAN for on and off premise along with Wireless, firewall, internet connectivity and VPN to a lesser extent, The position requires strong problem-solving, analytical and communications skills as well as deep knowledge of the technologies used. The engineer will serve as a Subject Matter Expert (SME) for the Network team in an environment that fosters cross-training and voluntary knowledge transfer. Responsibilities Configuration and implementation of Network systems and applications. Troubleshooting, maintenance, and support of LAN/WAN/Wireless/Firewall/Voice systems. Monitoring system performance and recommending adjustments to ensure maximum system availability and performance levels. Participating in internal and business partner meetings. After-hours on-call support and incident management. Following service level agreements (SLAs) to align with operational performance goals. Designing, developing, deploying, and administering enterprise collaboration services. Works with other network team members to support projects and work at times lead on a project. Participating in product evaluations, systems testing, certification, and product lifecycle management. Providing guidance and mentorship to team members. Travel up to 30%. Qualifications Broad knowledge of networking and telecommunications. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong analytical and technical skills. Experience with Cisco, HPE/Aruba, Palo Alto, and VeloCloud. Knowledge of network protocols, architecture, and security. Experience with system maintenance, including change management and on-call support. Strong understanding of service level agreements (SLAs) and operational performance goals. Ability to provide subject matter expertise (SME) troubleshooting support and moves, adds, and changes for enterprise-class voice systems. Soft Skills: Strong communication and interpersonal skills. Ability to work effectively in a team environment. Strong problem-solving and analytical skills. Ability to prioritize tasks and manage multiple projects simultaneously. Strong customer service skills. Ability to adapt to changing priorities and deadlines. Strong leadership and mentorship skills. Ability to provide guidance and support to less experienced colleagues. Technical Skills: Cisco LAN Switching with Nexus and Catalyst products. Hands On configuration in Cisco CLI, Velo Cloud SD-WAN, Palo Firewalls, and Wireless Controllers. Configure and follow standard for Network protocols, architecture, and security. System maintenance, including change management, and on-call support. Service level agreements (SLAs) and operational performance goals. Daily interaction with applications like NetBox, Solarwinds, Nexus Dashboard, Gluware, and Aruba Central. Troubleshooting tools and methods. Service Now Ticket/Time tracking solutions. Hands on configuration of Cisco Session Board Conrollers. Preferred Certification: Cisco CCIE in Route/Switch or Data Center Cisco CCNP R/S Cisco CCNA Route/Switching. Major Firewall Wall Certifications like Pal Alto. #IndeedSHRSS #LI-Onsite #zipcorporate

We are seeking a proven Senior Network Engineer to join a leading enterprise-scale IT team. This role focuses on the design, implementation, and support of cloud and hybrid networking solutions across large-scale environments. The ideal candidate is a hands-on engineer with deep expertise in routing/switching and Cisco data center technologies, as well as experience with cloud networking in Azure and AWS. This position is engineering-focused (not purely support) and will play a key role in enterprise projects while also serving as a Tier 3 escalation point. Responsibilities Design, configure, and support enterprise network infrastructure across cloud and on-prem environments (Azure, AWS, Cisco ACI). Manage advanced connectivity solutions including Azure ExpressRoute, AWS Direct Connect, and BGP routing. Support hybrid environments integrating Cisco Nexus, Cisco ACI, Palo Alto firewalls (hardware & VM), and VPNs. Serve as an escalation point for complex network issues and participate in on-call rotation. Troubleshoot performance, security, and connectivity challenges across enterprise networks. Perform capacity planning, risk assessments, and disaster recovery planning. Evaluate new technologies, recommend improvements, and contribute to network strategy. Maintain comprehensive documentation of network architecture, standards, and configurations. Mentor junior engineers and collaborate with cross-functional teams on projects. Required Qualifications Bachelor's degree in a related field (or equivalent technical experience). 7+ years of enterprise-level network engineering experience. Deep expertise in routing/switching (BGP required, OSPF secondary). Hands-on experience with Cisco ACI, Cisco Nexus, and data center networking. Proficiency in cloud networking (Azure, AWS). Strong troubleshooting, documentation, and communication skills. Familiarity with ITIL practices and enterprise ticketing systems. Willingness to travel occasionally (less than 10%). Preferred Qualifications Experience with Palo Alto firewalls (hardware & VM). Knowledge of infrastructure-as-code and automation tools. Relevant certifications (e.g., CCNP, CCIE, AWS certifications). Prior experience in large enterprise or Fortune 500 environments.

12239 - Senior Network Engineer (100% onsite) - Boca Raton, FL Estimated Duration: 12 months with possible extensions COVID Requirements: Due to our size, we do not require applicants to take the vaccine or have the tests unless the client requires it. Work Setting: 100% on the Client's site. Telecommuting is not an option for this position. This is NOT a remote position. This is a non-negotiable requirement from the client Description: Our Client, Florida State Agency, is looking for a Senior Network Engineer (100% onsite) in Boca Raton, FL Requirements: • Availability to work 100% on the Client's site in Boca Raton, FL (required); • Experience with configuring and implementing multi-vendor hardware network environments (5-7 years); • Strong experience and knowledge of networking concepts: TCP/IP, OSI, Routing, and Switching (5-7 years); • Experience with the following cloud computing platforms: Microsoft Azure and Amazon AWS (5-7 years); • Experience with a variety of routing protocols (OSPF, BGP, etc.) (5-7 years); • Experience with server load balancing solutions, which includes configuring multi-data center LB / GSLB services (5-7 years); • Experience with Linux (RedHat), Windows, VMware, and other OS platforms (5-7 years); • Experience with installing cabling and fiber infrastructure to support router and switch connectivity; • Experience with upgrading networking equipment and software, including switches, routers, wireless hardware, and load balancers; • Cisco Certifications: CCNA and CCNP or CCIE; • Juniper Network Certifications: JNCIA or JNCIE; • BS/MS in Computer Science or Engineering Responsibilities include but are not limited to the following: • Installation, maintenance, optimization, and monitoring of wireless or wired network equipment and other routine network hardware; • Perform analysis and monitoring of network availability and performance expectations; carry out performance tuning and assist in troubleshooting network issues; make network performance reports and statistics available to upper management; • Provide support for single and multimode fiber and structured cabling for other systems, software, and communication links; • Ensure that network segmentation controls are adequately designed to protect sensitive environments and comply with all departmental compliance requirements; • Assist with the creation and maintenance of available documentation regarding processes, network mapping, and network configuration; • Assist in maintaining procedures for disaster recovery, usage, and network administration; • Collaborate with users and other technical teams on the identification, isolation, and correction of problems as well as enhancements to the existing network; • Assist with the design of networks, IP, and routing summarization including configuring routers and switches; • Ensure compliance with established standards, policies, and configuration guidelines established by department and industry best practices; • Assist with the design and maintenance of the server load balancing and global load balancing environments; • Recommend network design proposals for connectivity solutions for internal and external partners; • Create detailed Visio diagrams in support of network hardware deployments; • Stay current with network and infrastructure technologies through various methods including online research, vendor-hosted seminars and conferences, and/or free online courses.

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. Do you have what it takes to make smart vehicles for a smart world? Join the Ford Product Development team. Utilizing Design Thinking & User Experience methods, you'll work to deliver breakthrough products and services that delight our customers. We're seeking forward-thinking, laser-focused professionals with a passion for bringing innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to such advancements as autonomy, electrification, smart mobility technologies, and more! You'll have... Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, Mechanical Engineering or related field and 3 years of experience in the job offered or related occupation. 3 years of experience with each of the following skills is required: 1. Using Linux, Unix or Windows operating systems for development. 2. Building and supporting C and C++ applications. 3. Using cloud infrastructure technologies including Kubernetes and AWS. 4. Utilize Docker for configuring and building containerized solutions. 1 year of experience with each of the following skills is required: 1. Using and administering tools including GitHub and JIRA. 2. Writing scripts using at least one of the following: Perl, Python, Groovy, or Powershell. 3. Build Automation and Build Pipeline Development using Jenkins and Maven. We are offering a salary of $136,219.00 - $167,400.96/yr. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, and prescription drug coverage • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more • Vehicle discount program for employees and family members, and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. For a detailed look at our benefits, click here: ******************************* Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-DNI #DNP What you'll be able to do: ADAS DevOps Infrastructure Engineer - positions offered by Ford Motor Company (Sunrise, Florida). Note, this is a hybrid position whereby the employee will work both from home and from the Sunrise office. Hence, the employee must live within a reasonable commuting distance from Sunrise, FL. Develop a continuous integration and continuous development infrastructure on-prem/cloud to allow development and release of embedded applications. Responsible for deploying, maintaining and supporting CI/CD pipelines and tools. Deploying continuous integration pipelines. Migrate CI/CD pipelines from on-prem data center into a cloud solution. Monitor CI/CD builds and analyze trends to continuously improve performance and build times. Ensure optimum performance for build infrastructure. Optimize ADAS builds, docker image creation process and tooling. Develop and maintain confluence documentation for tools and write implementation plans. Evaluate new tools and technologies. Collaborate frequently with software developers, IT security, QA and development. Domestic Travel Required up to 10%.

Network Administrator - Davie, FL Onsite only and MUST be vaccinated. Salary: $45K - $75K plus great benefits and PTO PRINCIPAL FUNCTION: The Network Administrator will be responsible for a broad range of tasks related to the overall installation, maintenance, enhancement, optimization, security and documentation of Federation's network and systems. The Network Administrator will actively monitor, diagnose, and resolve technology issues, optimize system performance, provide hands on day-to-day support and spearhead improvement initiatives. The preferred candidate will be a continuous learner, possess a strong work ethic, familiar with (or willingness to learn and abide by rules pertaining to) working in a ticketing system and have experience working a wide variety of end users. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain and understand all parts of the IT infrastructure and systems. Implement and maintain network systems using industry best practices; work with external vendors as needed. Manage tasks to completion and assist with project management as needed. Manage and improve network security capabilities and solutions. Respond to and resolve escalated issues. Assist with IT audits and system backups and recovery. Provide mobile device support. Stay current on the latest technology and information security trends and make recommendations for potential use at the Federation. Documentation and planning, particularly policies and procedures around data storage and disaster recovery LAN / WAN / WIFI / VPN Collaborate with management and the outsourced IT firm to assess short- and long-term network and system needs. Define and scope improvement and maintenance projects. Create and maintain documentation for all relevant systems and changes. Assistance with audited financial statements as it relates to network security, and IT policies and procedures. Assist in the preparation of RFP's and RFQ's. STATUS AND SCOPE: Initiate and respond to ongoing contacts with Federation professionals, donors, volunteers, and third-party vendors. JOB QUALIFICATIONS: Degree in Computer Science/Engineering, or similar field of study. Two or more years of experience in IT / IS. In-depth understanding of TCP / IP networking, including switching, routing, VLANs, DNS and wired/wireless connectivity. Microsoft Windows Network Management, including Windows Server 2016 and 2019, Active Directory and Group Policy. Strong understanding of Information Security best practices. Experience with both PC and MAC systems. Experience with 365 Management and Administration, including Exchange Online, Mobile Device Management, Teams, OneDrive and Azure AD, Zoom and Avaya phone systems. Hosted/Cloud infrastructure solutions. Backup and Disaster recovery solutions. PHYSICAL REQUIREMENTS: Ability to communicate orally with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential. The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required. Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks. Heavy lifting is expected, though occasional exertion of 20 lbs. or less of force (e.g., picking up and carrying laptops / tablets) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners). Position requires stamina to work extended days to include early morning, evening and weekend events and meetings in addition to the regular work schedule. Ability to interface with all levels of the organization (both technical and non-technical). Ability to perform after-hours and periodic weekend work and adhere to an on-call schedule. MENTAL REQUIREMENTS: Position requires flexibility with the ability to focus on detail while handling multiple tasks and periods of frequent interruptions. Must be able to plan and organize assignments independently, to create and develop research and to present information effectively to groups. Analytical and troubleshooting skills with the ability to approach work creatively. Ability to juggle multiple projects, prioritize and deliver on time. Ability to work well in a remote or in-person environment.

Full-time Description DiRx, an emerging digital health company is seeking a proactive IT Infrastructure & Support Engineer responsible for managing day-to-day IT operations, infrastructure monitoring, user support, and network/system security tasks. The ideal candidate should be experienced in Microsoft ecosystem management, printer support, networking fundamentals, and automation/monitoring tools. Responsibilities Infrastructure Monitoring & Maintenance · Perform daily health checks across infrastructure systems. · Monitor Azure services, alerts, backup status, and service performance. · Monitor PRTG dashboards and resolve alerts proactively. · Manage firewall uptime, rules audit, VPN tunnels, and configuration backup. User Support & Access Management · Handle user onboarding/offboarding including Azure AD and Office 365 account creation. · Manage MFA, password resets, role assignment, and system access requests. · Provide onsite and remote support to resolve system/network/application-related issues. Endpoint & Patch Management · Monitor Kaseya dashboards and address alerts promptly. · Manage scheduled patch deployment cycles and escalate failures. · Ensure compliance with patch management policies. Printer & Device Management · Manage Zebra, Epson, and Canon printers/scanners. · Troubleshoot connectivity, alignment, queuing, and print failures. · Coordinate with vendor support for hardware repair/replacement. Firewall & Security Operations · Monitor Cisco ASA firewalls (Primary/Secondary). · Review logs and internal alerts for anomalies or suspicious activities. · Validate ACLs, update configurations, and maintain encryption/VPN policies. · Perform weekly and monthly audits of firewall posture. Documentation & Reporting · Maintain runbooks, SOPs, troubleshooting logs, and asset documentation. · Generate weekly activity reports and submit SLA compliance metrics. Requirements Required Skills & Technologies Skills Infrastructure Azure, Microsoft 365, Windows 10/11, Active Directory, Networking basics Monitoring & Automation Kaseya (alerts, patching), PRTG monitoring Security Firewall configuration/monitoring, VPN setup, MFA & access control Support Printer troubleshooting, hardware support, user issue resolution General Ticketing systems, documentation, remote support tools Good-to-Have Skills (Optional but Preferred) · Advanced hands-on experience with enterprise-grade firewalls, including configuration, monitoring, and security policy management · Experience with automation scripting (PowerShell, Bash, or equivalent) for routine IT operations · Background in coordinating vendor support and managing hardware/software lifecycle processes Soft Skills · Strong communication and customer service mindset · Ability to work independently and proactively · Strong problem-solving and analytical abilities Ownership attitude and willingness to continuously learn About DiRx Headquartered in East Brunswick, New Jersey, and with facilities in Monroe Township (retail pharmacy) and Sunrise, FL (Mail Order Pharmacy), DiRx (DTC) is a new type of digital pharmacy that is designed to deliver significant savings to consumers on most commonly prescribed FDA-approved, generic medications - delivered to their doorstep on a recurring subscription model (mail order). DiRx (B2B) unit is developing a full service, flexible pharmacy, that works with business to supply their members / customers the ability to work with a full pharmacy that can support acute medications and maintenance medications, both generic and brand in a timely and cost-effective method that benefits the customer and business partner. Envisioned by a team of experienced health care leaders whose goal is to put consumers first and enhance affordability, DiRx' service will be available on a cash-only subscription basis, without insurance. We are an equal opportunity employer. DiRx is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Salary Description 55k to 60k

For Support Job Description click here. For Support Salary Schedule click here. *NOTE: Must pass Clay County School Board physical. Driving histories acquired from on-line services ARE NOT ACCPETED. Required Qualifications: Must be a high school graduate or have passed the GED equivalency examination. Post high school training in Network Administration / Design. Must have at least One (1) year experience with Microsoft Active Directory. Must have experience with Network Administration on a current or recent Network operating system. Must have experience designing, deploying, and administering Microsoft Active Directory and/or similar SQL services such as MySQL, Sybase, Oracle, etc… Must possess a valid Florida Drivers License appropriate for the vehicle/equipment assigned and maintained. Must have a safe driving record during employment. Safe driving history shall be interpreted as follows: On a license record search no accumulation of points totaling eight (8) or more within any 12-month period within the three (3) years immediately preceding the record search; and no conviction for DUI within the seven (7) years immediately preceding the record search. A no contest plea shall be considered the same as a conviction. Desired Qualifications: Preferably an industry certification or minimum One (1) year similar work experience. Experience in HTML, HTML5, PowerShell, SQL, ASP, C++, Visual Basic 6, VB Script, VBA, and PHP helpful. Experience with Dell and IBM servers is helpful. BACKGROUND SCREENING: All prospective employees must submit to a Level 2 background check pursuant to Florida State Statute 435.04 and be found eligible by the Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse. The background check will include, but is not limited to, fingerprinting for statewide criminal history records checks through the Florida Department of Law Enforcement, national criminal history records checks through the Federal Bureau of Investigation, local criminal records checks through local law enforcement agencies, and a search of the sexual predator and sexual offender registries of any state in which the prospective employee resided during the immediate preceding 5 years. If you would like more information about the Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse, please visit AHCA Clearinghouse.

Job DescriptionOctagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last. Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas-Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization Manage iOS and Android mobile device support, troubleshooting connectivity and application issues Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment Monitor common technical issues proactively and drive projects through to completion with minimal supervision Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity REQUIREMENTS: Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments Proven ability managing and troubleshooting both iOS and Android mobile devices Demonstrated Windows administration skills including software deployment and system configuration Exceptional written and verbal communication skills with a customer-service mindset Meticulous attention to detail and disciplined approach to ticket management and documentation Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring Knowledge of identity and access management including SSO/MFA and account provisioning workflows Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations Proficiency with remote support tools for screen-sharing and remote assistance Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment Bachelor's degree or equivalent practical experience preferred 1-2+ years in progressively responsible technical support roles Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions NICE TO HAVE: Previous experience supporting construction or field-operations environments where you've balanced office and remote site support Scripting or automation skills for endpoint setup, configuration management, and health checks Hands-on experience with network monitoring tools and intermediate switch/AP configuration Exposure to knowledge base management and creating runbooks for common fixes and field checklists WORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas-Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. Role: The Network Support Agent is a critical, high-impact position responsible for supporting the Nation's Transportation nationwide provider network. Agents are expected to manage complex inquiries, resolve payment and trip-related issues with precision, and provide real-time operational support across multiple systems, including Zendesk, NetSuite, and internal tools. Responsibilities: * Act as the first line of support for all in-network transportation providers via inbound calls, Zendesk tickets, sms, and email. * Resolve complex inquiries regarding trip assignments, incentive structures, and payment discrepancies - not just route them. * Access and interpret financial and operational data in NetSuite and other systems to explain payment statuses and trip metrics. * Triage and escalate issues quickly and accurately to Dispatch, Payments, or Provider Operations when specialized intervention is needed. * Maintain strict SLA compliance for response and resolution times * Document all support interactions in detail within Zendesk and CRM tools for accountability and performance tracking. * Identify process gaps and recurring issues, communicating patterns to leadership for continuous improvement. * Represent NationsBenefits Transportation professionally in every interaction, ensuring providers receive accurate and compliant guidance. * Master multiple platforms simultaneously, toggling between systems efficiently to deliver timely solutions in live support environments. Qualifications: * Minimum 2-3 years of professional experience in a high-volume support, dispatch, or network operations role (transportation, healthcare, logistics, or SaaS preferred). * Proven ability to handle 50+ calls or tickets daily while maintaining accuracy and composure. * Advanced proficiency in Zendesk (ticket management, macros, tagging, and reporting) and NetSuite (payment lookups, vendor data verification). * Strong technical aptitude - able to quickly learn and navigate multiple software platforms, internal dashboards, and payment systems. * Exceptional verbal and written communication skills - professional, clear, and concise under pressure. * Analytical thinker capable of diagnosing and resolving system-based or policy-driven issues without hand-holding. * Detail-driven and accountable - consistently documents actions, meets metrics, and follows standard operating procedures. * Ability to multitask across multiple screens and systems while maintaining a high level of accuracy. * Prior experience in transportation, healthcare support, or vendor network management is strongly preferred.' NationsBenefits is an Equal Opportunity Employer.

The Network Engineer - provides high level network engineering design, installation, and support expertise across the full lifecycle of the systems, services, and solutions supported by the Corporate Information Technology team at Seminole Hard Rock Support Services. The primary focus will be LAN, WAN, SD-WAN for on and off premise along with Wireless, firewall, internet connectivity and VPN to a lesser extent, The position requires strong problem-solving, analytical and communications skills as well as deep knowledge of the technologies used. The engineer will serve as a Subject Matter Expert (SME) for the Network team in an environment that fosters cross-training and voluntary knowledge transfer. Responsibilities * Configuration and implementation of Network systems and applications. * Troubleshooting, maintenance, and support of LAN/WAN/Wireless/Firewall/Voice systems. * Monitoring system performance and recommending adjustments to ensure maximum system availability and performance levels. * Participating in internal and business partner meetings. * After-hours on-call support and incident management. * Following service level agreements (SLAs) to align with operational performance goals. * Designing, developing, deploying, and administering enterprise collaboration services. * Works with other network team members to support projects and work at times lead on a project. * Participating in product evaluations, systems testing, certification, and product lifecycle management. * Providing guidance and mentorship to team members. * Travel up to 30%. * Qualifications * Broad knowledge of networking and telecommunications. * Strong troubleshooting and problem-solving skills. * Excellent communication and collaboration skills. * Ability to work independently and as part of a team. * Strong analytical and technical skills. * Experience with Cisco, HPE/Aruba, Palo Alto, and VeloCloud. * Knowledge of network protocols, architecture, and security. * Experience with system maintenance, including change management and on-call support. * Strong understanding of service level agreements (SLAs) and operational performance goals. * Ability to provide subject matter expertise (SME) troubleshooting support and moves, adds, and changes for enterprise-class voice systems. Soft Skills: * Strong communication and interpersonal skills. * Ability to work effectively in a team environment. * Strong problem-solving and analytical skills. * Ability to prioritize tasks and manage multiple projects simultaneously. * Strong customer service skills. * Ability to adapt to changing priorities and deadlines. * Strong leadership and mentorship skills. * Ability to provide guidance and support to less experienced colleagues. Technical Skills: * Cisco LAN Switching with Nexus and Catalyst products. * Hands On configuration in Cisco CLI, Velo Cloud SD-WAN, Palo Firewalls, and Wireless Controllers. * Configure and follow standard for Network protocols, architecture, and security. * System maintenance, including change management, and on-call support. * Service level agreements (SLAs) and operational performance goals. * Daily interaction with applications like NetBox, Solarwinds, Nexus Dashboard, Gluware, and Aruba Central. * Troubleshooting tools and methods. * Service Now Ticket/Time tracking solutions. * Hands on configuration of Cisco Session Board Conrollers. Preferred Certification: * Cisco CCIE in Route/Switch or Data Center * Cisco CCNP R/S * Cisco CCNA Route/Switching. * Major Firewall Wall Certifications like Pal Alto. #IndeedSHRSS#LI-Onsite #zipcorporate