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Network field technician skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Laura Kier,
Joshua Davis Ph.D.
Below we've compiled a list of the most critical network field technician skills. We ranked the top skills for network field technicians based on the percentage of resumes they appeared on. For example, 8.5% of network field technician resumes contained switches as a skill. Continue reading to find out what skills a network field technician needs to be successful in the workplace.

15 network field technician skills for your resume and career

1. Switches

Here's how network field technicians use switches:
  • Installed Cisco & Juniper routers and switches as well as installing Aruba Wireless Access Points, cradle-points and Cisco VOIP phones.
  • Implemented and configured routers and switches as well as web content filters, anti-virus solutions for numerous customers.

2. Routers

A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.

Here's how network field technicians use routers:
  • Installed modems, routers, and other peripherals and troubleshoot networking issues & equipment by running ping tests/trace routes.
  • Install and configure Cisco 2811 routers throughout the state of Florida corrections facilities and probation and parole offices.

3. PC

Here's how network field technicians use pc:
  • Researched and resolved hardware and software network and PC issues, including virus clean-up, both in-house and at client locations.
  • Traveled to various sites as a project manager representing DELL & Barristers, supervised other technicians for PC and network upgrades.

4. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how network field technicians use test equipment:
  • Utilize various fiber optic, coaxial and CAT5/CAT3 test equipment to analyze equipment trouble and take maintenance action.
  • Utilized digital and analog test equipment to test, isolate, and repair telecommunications plant.

5. Fiber Optic

Fiber optic is a technology used for the super-fast transmission of information as pulses of light over long distances. It is achieved to optical fiber wires, which are almost as thin as human hair and is made from glass or plastic. Fiber optic technology is generally used for providing super-fast internet and mobile networking services.

Here's how network field technicians use fiber optic:
  • Performed over 200 installs annually of Voice/Data/Video services on Verizon s advanced FiOS fiber optic network in commercial and residential applications.
  • Maintained and troubleshoot Fiber Optic Transmission Systems equipment.

6. Network Hardware

Here's how network field technicians use network hardware:
  • Supported network hardware and software Connected approximately 4,500 users to the internet Remediated software problems to user satisfaction
  • Configured, implemented, and troubleshot Cisco network hardware utilizing various network monitoring tools.

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7. Ethernet

Ethernet refers to a system that connects a series of computers in a local area network (LAN). This is often done through ethernet cables, which plug into a router or other port in the modem in addition to the computer port. As ethernet connects only a local network, there are more protocols regarding how information is transmitted.

Here's how network field technicians use ethernet:
  • Run an RFC2544 and BERT test on all optical and electrical Ethernet circuits to test latency, throughput and continuity.
  • Trained coworkers and served as subject matter expert on data networking technologies including TCP/IP and Ethernet.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how network field technicians use customer service:
  • Maintain detailed activity logs; update network documentation; prepare detailed reports of events which negatively impact customer service.
  • Maintain vehicle while working provide excellent customer service while engaging customer.

9. Desktop

The term desktop commonly refers to the desktop computer also called a personal computer. A PC is named after a desktop as it is placed on or under the desk. A desktop computer consists of different accessories such as CPU, monitor, mouse, keyboard, speakers, etc. The desktop also refers to the graphical user interface that appears on a computer, displaying all the icons on the monitor screen.

Here's how network field technicians use desktop:
  • Provided installation, troubleshooting, and configuration of desktop & networked workstations.
  • Replaced hardware components in desktop computers in a professional environment.

10. Lan

Here's how network field technicians use lan:
  • Provide LAN / WAN t1 implementation and configuration support as well as adding network port capacity.
  • Accommodate LAN & WAN connectivity, workstations, servers, copier connectivity installs and setup.

11. Preventative Maintenance

Here's how network field technicians use preventative maintenance:
  • Maintain quality of services and perform preventative maintenance.
  • Perform preventative maintenance on upwards of 100 ICN points-of-presence sites.

12. VoIP

Here's how network field technicians use voip:
  • Lead four technicians on specific client implementations and migrations for major projects including network overhauls and VoIP implementation.
  • Maintain Return in Nodes, and various amps to insure 99.999% Network reliability to insure VoIP and Internet QoS.

13. Ladders

Here's how network field technicians use ladders:
  • Operate a truck with an aerial lift, use ladders, and climb poles to access equipment.

14. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how network field technicians use technical support:
  • Provided technical support for printers and various peripherals
  • Provided technical support across various company locations.

15. RF

Here's how network field technicians use rf:
  • Work with RF cell site Engineers, switch manufacturers, and third party solutions providers.
  • Track outages, shorts, RF, MER's, BER's, ingress, and CLI throughout the infrastructure.
top-skills

What skills help Network Field Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What network field technician skills would you recommend for someone trying to advance their career?

Laura Kier

Network Design and Administration Instructor

Computer Networking is a dynamic field with a wide variety of opportunities in many different industries. Some skills that will be more important in general are skills in software defined networking and automation. Skills in the DevOps field will be necessary, as well as skills leveraging AI tools. Cybersecurity is always important and using AI tools to enhance security and monitoring is necessary.

What type of skills will young network field technicians need?

Joshua Davis Ph.D.Joshua Davis Ph.D. LinkedIn profile

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.
Do you want to know more?
Read more about what experts have to say about network field technician

List of network field technician skills to add to your resume

Network field technician skills

The most important skills for a network field technician resume and required skills for a network field technician to have include:

  • Switches
  • Routers
  • PC
  • Test Equipment
  • Fiber Optic
  • Network Hardware
  • Ethernet
  • Customer Service
  • Desktop
  • Lan
  • Preventative Maintenance
  • VoIP
  • Ladders
  • Technical Support
  • RF
  • Network Printers
  • Network Infrastructure
  • TCP/IP
  • Network Devices
  • Network Equipment
  • ONT
  • OS
  • Network Support
  • Windows Server
  • POS
  • Network Issues
  • Trouble Tickets
  • CLI
  • CAT5
  • Juniper
  • Workstations
  • Mac
  • Customer Sites
  • Patch Panels
  • VPN
  • CAT6
  • DNS
  • Network Troubleshooting
  • Connectivity Issues
  • DHCP
  • DSL
  • NOC
  • T1
  • Site Surveys
  • Service Calls
  • Windows XP

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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