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Working As a Network Infrastructure Manager

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $127,000

    Average Salary

What Does A Network Infrastructure Manager Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Network Infrastructure Manager

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Average Length of Employment
Network Manager 4.0 years
Network Supervisor 3.6 years
Top Careers Before Network Infrastructure Manager
Manager 2.5%
Top Careers After Network Infrastructure Manager
Manager 4.5%
Consultant 3.9%

Do you work as a Network Infrastructure Manager?

Highest Network Infrastructure Manager Salaries

Job Title Company Location Start Date Salary
Manager Network and Windows Infrastructure WP Company, LLC Washington, DC Jan 12, 2015 $125,000 -
$140,000
Network Infrastructure Manager Mphasis Corporation Mountain View, CA Aug 17, 2015 $121,909
NES-Network Infrastructure Manager Accenture LLP RI Sep 10, 2011 $119,945
Network Infrastructure Manager Mphasis Corporation Plano, TX Aug 26, 2015 $92,893
Network Infrastructure Manager Mphasis Corporation Plano, TX Sep 01, 2012 $89,710
Network Infrastructure Manager Mphasis Corporation Chicago, IL Apr 06, 2015 $76,877

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Top Skills for A Network Infrastructure Manager

  1. Customer Service
  2. Infrastructure
  3. Windows XP
You can check out examples of real life uses of top skills on resumes here:
  • Manage a help desk staff and supervise over 10 consultants to provide prompt customer service and response to all IT initiatives.
  • Project implementation for Microsoft Windows infrastructure, Corporate Network (Cisco) infrastructure and all Servers migration and consolidation.
  • Implement Windows Vista/7 rollover from Windows XP/2000 maintaining legacy applications working.
  • Managed level III support including Cisco Firewall, Routers, and Switches (Dell PowerConnect managed switches in remote locations).
  • Oversee semi-annual disaster recovery drill to ensure positive results based on developed recovery procedures for major applications.

Network Infrastructure Manager Demographics

Gender

Male

85.2%

Unknown

7.8%

Female

7.0%
Ethnicity

White

59.1%

Hispanic or Latino

16.6%

Black or African American

10.8%

Asian

8.9%

Unknown

4.6%
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Foreign Languages Spoken

Spanish

25.0%

Portuguese

8.3%

Chinese

8.3%

Filipino

8.3%

French

8.3%

Carrier

8.3%

Tagalog

8.3%

Hebrew

8.3%

Mandarin

8.3%

Korean

8.3%
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Network Infrastructure Manager Education

Schools

University of Phoenix

26.0%

Community College of the Air Force

6.0%

George Washington University

6.0%

University of Maryland - University College

4.0%

Texas State University

4.0%

College of Westchester

4.0%

Indiana University Bloomington

4.0%

Tulane University

4.0%

Villanova University

4.0%

Strayer University

4.0%

Lansing Community College

4.0%

Pennsylvania State University

4.0%

University of Texas at Dallas

4.0%

University of Pittsburgh -

4.0%

Florida International University

4.0%

Michigan State University

4.0%

Indiana Wesleyan University

4.0%

ITT Technical Institute-Phoenix

2.0%

University of Scranton

2.0%

California State University - Chico

2.0%
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Majors

Computer Science

16.5%

Business

15.3%

Information Technology

13.6%

Computer Information Systems

8.0%

Management Information Systems

6.3%

Electrical Engineering

5.7%

Information Systems

5.1%

Project Management

4.5%

Political Science

3.4%

Computer Technical Support

2.8%

Management

2.3%

Biology

2.3%

Computer Systems Security

2.3%

Computer Networking

2.3%

Electrical Engineering Technology

1.7%

Environmental Control Technologies/Technicians

1.7%

General Studies

1.7%

Communication

1.7%

English

1.7%

Systems Engineering

1.1%
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Degrees

Bachelors

45.7%

Other

19.0%

Masters

16.7%

Associate

11.8%

Certificate

4.5%

Diploma

1.8%

Doctorate

0.5%
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IT Career Speaker Series: John Kiehnle, PSE 1/3

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Updated May 19, 2020