Top Network Manager Skills

Below we've compiled a list of the most important skills for a Network Manager. We ranked the top skills based on the percentage of Network Manager resumes they appeared on. For example, 8.0% of Network Manager resumes contained Customer Service as a skill. Let's find out what skills a Network Manager actually needs in order to be successful in the workplace.

The six most common skills found on Network Manager resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Network Manager jobs:
  • Researched, recommended and implemented new hardware and software into the administrative, customer service and manufacturing environment to increase efficiency.
  • Coordinated customer service needs for approximately 1300 participating providers and support staff through effective communication and interaction with other SHP departments.
  • Job Description: Originally hired as a Systems Support Specialist to provide high quality employee support/customer service on hardware/software/network issues.
  • Improved customer service and enhanced employee morale by rebuilding fractured Network team and creating culture of cooperation and service-orientation.
  • Reorganized technology department and created a centralized help desk improving customer service and improving user satisfaction with technology.
  • Implemented project leadership by developing strategies to increase customer service and provide quality, effective products.
  • Investigated, analyzed and resolved customer outages in order to minimize disruption to customer service.
  • Recognized for outstanding quality of customer service with customer-support awards and personal commendation from clients.
  • Recognized for coordinating consistent network performance, efficient trouble resolution, and superior customer service.
  • Monitored progress of trouble-shooting and escalated as required to maintain quality of Customer service.
  • Improved customer service by installing a computerized operator's console and switchboard operator.
  • Developed ancillary agreements to further expand the provider network to improve customer service.
  • Handled customer service complaints and trained customer service representatives on technical support.
  • Optimized customer service calls response time, resulting on improved network reliability.
  • Performed customer service calls for over 800 Information Systems and associated peripherals.
  • Establish great rapport with premiere customers through personalized year-round customer service.
  • Developed a service order flow guide for BellSouth Customer Service Representatives.
  • Implemented manufacturing tracking to provide customer service with real-time production progress.
  • Recognized on numerous occasions for outstanding performance and customer service.
  • Consider this key accomplishment extremely important excellent customer service representative.

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2. Windows XP

high Demand
Here's how Windows XP is used in Network Manager jobs:
  • Implemented network wide upgrades to Windows 2000 then to Windows XP on 20+ computers Provided customer service in person and by phone
  • Managed and completed an upgrade of a 100+ computers and peripheral devices from Windows XP to Windows Vista Operating System.
  • Managed two Windows NT 4.0 networks serving Windows XP Pro and 2000 clients using Exchange 5.5.
  • Managed the upgrade of the workstations to the Windows XP operating system and MS Office Platform.
  • Provided desktop support for a 50-user office plus remote users in a Windows XP environment.
  • Installed, maintained and troubleshoot Windows 2003, 2008 servers and Windows XP workstations.
  • Assist with design of upgrade path from Windows 2000 domain to Windows XP.
  • Manage 750 workstations and 1,500 end users - Microsoft Windows XP Professional.
  • Upgraded computers to Windows XP and the network to Windows 2000 Server.
  • Assist users on use of different software packages under Windows XP environment.
  • Installed, upgraded, and managed Windows XP and Windows 2000 computers.
  • Performed a company wide migration from Windows XP to Windows 7.
  • Implemented Group Policies after migration from Windows XP to Windows 7.
  • Upgraded, Installed and Configured multiple Windows XP Pro Workstations.
  • Provided PC support for Windows XP and 7 Pro systems.
  • Led the migration from Windows 2000 to Windows XP.
  • Provide Senior Desktop Support to Windows XP, Vista.
  • Repaired all computer hardware and Windows XP software problems
  • Supervised migration from Windows XP to Windows 7.
  • Upgraded workstations to Windows XP Professional.

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3. Infrastructure

high Demand
Here's how Infrastructure is used in Network Manager jobs:
  • Directed and administered all internal infrastructure for this wireless software developer and maker of the Wireless MD Medical Data Retrieval System.
  • Directed the team responsible for data communications, telecommunications, data security services, and web infrastructure for North American operations.
  • Project Coordinator for warehouse infrastructure expansion which consisted of security surveillance, inventory control systems, and network operations.
  • Performed Project Management functions for all network infrastructure projects utilizing PMI methodology for both new and existing network installations.
  • Project manager for large scale infrastructure initiatives: o Primary data center relocation to newly constructed corporate headquarters.
  • Provide direct oversight and management of all computer equipment and activity that comprise the corporate computing infrastructure.
  • Planned and executed both, on-site and off-site, business continuity activities for network infrastructure operations.
  • Coordinate and manage operations of network infrastructure, including data center and remote locations.
  • Developed optimal LAN infrastructure in data center with gigabit connectivity for all servers.
  • Served as the lead network engineer designing, implementing and troubleshooting enterprise infrastructure.
  • Develop and evaluate options in infrastructure planning to support new applications and technologies.
  • Designed, implemented and managed the telecommunication infrastructure for the international data network.
  • Manage, support and administer all facets of local infrastructure in office/plant environment.
  • Managed over 300 users with architectural working knowledge of Microsoft systems infrastructure.
  • Managed network infrastructure including backbone, Core, distribution and edge connectivity.
  • Initiated policies to govern network infrastructure while maintaining security and stability.
  • Completed evaluation, redesign and upgrade of entire network infrastructure.
  • Monitor network activity, perform penetration tests and infrastructure performance.
  • Designed and implemented disaster recovery infrastructure for USA Properties Fund.
  • Designed and Implemented Cisco replacement infrastructure with Juniper Switch Infrastructure.

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4. Hardware Issues

high Demand
Here's how Hardware Issues is used in Network Manager jobs:
  • Supported software and hardware issues for over 200 users in New Jersey, Manhattan, Bronx and Queens.
  • Network server hardware manager maintaining and supporting all hardware issues, recovery, and replacement warranty details.
  • Collaborated with field engineers and control center support personnel in dealing with software and hardware issues.
  • Assisted the Duke University community by troubleshooting Software/Hardware issues related to PC's and Laptops.
  • Monitored network to ensure optimal efficiency and security, resolving all network and hardware issues.
  • Work with vendors on software and hardware issues.
  • Maintained and administered Macintosh computer network at College Campus labs Assisted students with Macintosh and Windows computer software and hardware issues.
  • Trouble shoot all kind of software/ hardware issues using wide range of tools and utilities including network sniffers.

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5. Remote Access

high Demand
Here's how Remote Access is used in Network Manager jobs:
  • Leveraged spontaneous projects including Weatherization, setting up machines for remote access for improved scheduling.
  • Redesigned remote plant connectivity and remote access capability to support corporate network activities.
  • Trained managers and others on remote access methodology to improve overall information security.
  • Reconfigured firewall rules for improved security, web filtering and remote access.
  • Provisioned a secure certificate-based remote access solution for off-site network users.
  • Provided remote access for telecommuting and remote users.
  • Manage laptop configurations and remote access server nationwide.
  • Involved in remote access technologies including the proposal, design, engineering, and installation of a telephony remote access system.
  • Instituted a remote access infrastructure yielding faster order entry, product delivery, and reduced cost for 3500 sales professionals.
  • Defined all IS policies such as hardware, network operating systems, backup, remote access, security, etc.
  • Engineered, designed, and oversaw the implementation of the remote access system (RAS) for off-site employees.
  • Trained both Level I and Level II Technicians on correct Remote Access procedures for both CONUS and USAFE bases.
  • Led the planning, management and implementation of a new Remote Access, firewall solution utilizing Cisco devices.
  • Installed, configured and administered network switches, routers, Unix/Windows servers, firewalls and remote access devices.
  • Developed and deployed wireless remote access to users via web enabled cellular and PDA devices to corporate email.
  • Instituted security procedures for remote access to the campus network and tested the security system.
  • Designed and implemented secured, remote access capability using VPN through a shared WAN infrastructure.
  • Project manager for implementation of remote access technology to support Tuft's off-site work force.
  • Implemented ISP infrastructures (remote access, web hosting, network connectivity, etc.)
  • Installed a remote access system using PC Anywhere Washington, DC Government Washington, DC

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6. Routers

high Demand
Here's how Routers is used in Network Manager jobs:
  • Completed post-acquisition redesign and integration of firewalls, networks, and routers to assimilate geographically dispersed offices into corporate network design.
  • Maintained three classified networks and long-haul communication systems encompassing routers, switches, transceiver components and database administration.
  • Perform performance monitoring on Cisco routers, switches and firewalls to assure dependable and uninterrupted operation of communications.
  • Documented Security configurations and set up standard baseline configurations for network switches, routers and servers.
  • Monitored and replaced sophisticated networks equipment, including routers, hubs and switching equipment.
  • Provided support to DRC routers which maintained a highly secure connection to military organizations.
  • Designed and implemented multiple network infrastructures including Cisco routers, switches and firewalls.
  • Coordinated the routers and switch configuration and deployment strategy.
  • Deployed and configured state-of-art Cisco switches/routers.
  • Secured $200K for additional routers and switches and computers and software resulting in faster response times and increased system reliability.
  • Configured security interconnection devices: firewall Cisco PIX 501 and access list of Cisco routers 1700, 2500 y 3600 series.
  • Managed server room, including cabling, backup data and recovery, clustering, firewall, routers, and telephone system.
  • Help plan, design, configure and troubleshoot Cisco routers/switches, analyze costs and recommend appropriate equipment that needed for WAN/LAN/VOIP/firewalls.
  • Engineered VPN solution utilizing Cisco/WatchGuard firewalls and routers saving the company $52,000 per year by eliminating old Frame Relay circuits.
  • Deployed in support of USAF Central Command's largest network worth $23M which included 1200 switches and 60 routers.
  • Upgrade and configure network equipment (servers, hubs, switches, and routers) for use on operational networks.
  • Managed telecommunications upgrade project for the installation of data and voice T1s and all upgrades for phone systems and routers.
  • Managed and maintained network operations and infrastructure, including security, servers, switches, routers in a heterogeneous environment.
  • Administrated over thousands of devices on the network to include switches, routers, firewalls, workstations, and terminals.
  • Installed multiple Foundry switches, routers, and hubs from individual buildings all the way up to core level devices.

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7. Backup

high Demand
Here's how Backup is used in Network Manager jobs:
  • Performed computer operator duties on HP 3000 mini computer including backup/restore, update software, update operating systems, configuring hardware/software.
  • Designed and implemented data backup strategies and policies that incorporated multiple vendor solutions to ensure corporate data availability and integrity.
  • Performed system administration on specialized CDN applications and systems to include installation, configuration, maintenance, and backup-restore.
  • Implemented enterprise backup and restore capabilities and disaster recovery which was tested annually for the reconstitution of critical services.
  • Performed server and security audits, system backup procedures, and recovery processes to support business continuity strategies.
  • Develop procedures and documentation relating to HIPAA regulated IS operations, including backup systems and disaster recovery.
  • Preserved assets by implementing disaster recovery, backup procedures, information security and control options.
  • Installed and configured backup, anti-virus, and productivity software to function within secure environment.
  • Provide the ability to recover medical data by ensuring system backups are completed successfully daily.
  • Served as member of disaster recovery team, with responsibility for enterprise backup strategy.
  • Perform initial data backups and disaster recovery operations for all systems within the company.
  • Modified, improved and redesigned network backup capability to reduce possible data loss.
  • Managed configuration and administrator, including backup of all company wide servers.
  • Integrated best-practices procedures for backup scheduling and other disaster recovery measures.
  • Documented all processes, procedures and configurations for backup engineers.
  • Performed backups, recovery and maintained hardware and software inventory.
  • Automated tape backups and maintained off-site storage and rotation procedures.
  • Developed and documented backup and disaster recovery policies and procedures.
  • Utilized SolarWinds monitoring solution and Barracuda Backup cloud appliances.
  • Verified the integrity of backups and secured/encrypted removable media.

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8. Active Directory

high Demand
Here's how Active Directory is used in Network Manager jobs:
  • Created a new active directory environment utilizing Microsoft server 2003 environment eventually upgrading the entire Active directory 2012 r2.
  • Simplified network-management and enhance security by upgrading from Windows NT to Windows 2000 and implementing Active Directory.
  • Assigned and maintained new security permissions for each individual employee using Active Directory.
  • Implemented Active Directory with group policies, including security and distribution organizational groups.
  • Team Leader on a company-wide migration to an Active Directory forest-based domain environment.
  • Maintained internal network operations with Samba-based domain servers and Microsoft Active Directory profiles.
  • Maintain user access security rights for core processing applications using Active Directory.
  • Migrated Active Directory to a domain to reflect relocation and corporate restructuring.
  • Provided systems management for large MS Active Directory environment and application servers.
  • Implemented Active Directory for one central administration of user accounts and security.
  • Performed extensive restructuring of dual forest, Active Directory design to optimize management
  • Managed project to integrate newly acquired company into existing corporate Active Directory.
  • Managed active directory user accounts, security/distribution groups and group policy.
  • Audited Active Directory accounts and file permissions to remove security loopholes.
  • Configured and administered Windows domains and sites using Active Directory.
  • Installed and administered Microsoft Windows 2003 Active Directory network.
  • Integrated and merged several acquisitions into our Active Directory.
  • Designed and implemented Active Directory for entire company.
  • Maintain user through Active Directory management Columbia, SoftDocs
  • Restructured Active Directory across MSD and subsidiary companies.

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9. LAN

high Demand
Here's how LAN is used in Network Manager jobs:
  • Implemented a proactive monitoring and capacity planning system to identify trends on operating environment and issue alarms prior to impacting end-users.
  • Planned strategic initiatives, implemented hardware and software systems to consistently improve network performance, security and productivity.
  • Developed and implemented digital and electronic communication plans for 5 deployments sites and contingencies with 100% reliability.
  • Formulated job-oriented plans that required the coordination and arrangement of several related communications sections to achieve results.
  • Interfaced with Planning and Engineering and vendors in establishing reasonable and efficient schedules for installation/project work.
  • Developed security enhancement and remediation plans in support of business risk management and Sarbanes-Oxley/HIPPA compliance.
  • Participated in the development of a Disaster Recovery plan and implementation for corporate data center.
  • Authored and maintained Disaster Recovery and Business Continuum Plans for all World Marketing locations.
  • Developed and implemented data backup, security, and disaster recovery plans and procedures.
  • Created and managed internal VLAN networks to support high-traffic manufacturing and server backup communications.
  • Provide daily performance statistics and workload balancing recommendations to SMC Montgomery operations managers.
  • Participated in strategic planning for network development, network support and provider education.
  • Develop and initiate back up contingency plans to ensure constant communications and redundancy.
  • Assessed plans against current environment and recommended investment opportunities to mitigate operational risk.
  • Directed a project to implement Disaster Recovery Planning to the manufacturing sites.
  • Managed Storage Division planning and execution of Y2K disaster recovery program.
  • Managed network connectivity for all microcomputers and peripherals for LAN/WAN system.
  • Planned and implemented next generation gigabit network utilizing fiber-optic and wireless.
  • Redesigned and restructured LAN/WAN configuration to improve security and functionality.
  • Authored disaster recovery plan and managed disaster recovery strategy team.

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10. VPN

high Demand
Here's how VPN is used in Network Manager jobs:
  • Maintain firewall protection using SonicWall and Juniper firewall appliance, including P2P VPN configurations.
  • Designed, implemented and supported network infrastructure that includes VPN, Point-to-Point communications.
  • Created secure VPN tunnels throughout enabling centralized data sharing and increased communications.
  • Managed and monitored VPN security for the Department of Watershed Management.
  • Gathered and documented requirements for VPN delivery of product to customers.
  • Instituted corporate technology security through Windows GPO, Cisco PIX firewalls, and Cisco VPN clients for all field operations personnel.
  • Oversee and manage company LAN, WAN, and vendor VPN connections using 200+ Brocade and Cisco routing and switching devices.
  • Manage Cisco ASA 5520 security appliances, VPN, IPS module AIP-SSM-10, as well as Microsoft forefront TMG web proxy.
  • Resolved VPN access on the Cisco ASA 5510 in addition to creating and modifying the various NAT and server access rules.
  • Managed RSA two factor authentications for multiple VPN locations, expanding this authentication to mission critical servers on ACA network.
  • Migrated network to a complete SonicWall IPS / firewall, Web Application Filter / SSL VPN and new DMZ implementation.
  • Configure SonicWALL NSA 4500 and TZ 205 firewalls, VPN, DMZ and Comprehensive Gateway Suite and View Point monitoring.
  • Add and configure wireless access points, and connecting clients using VPN client and also RSA tokens on unsecured networks.
  • Assisted with virtual private network (VPN) creation and provided user support for desktops, servers, and applications.
  • Set up and managed the computer systems and network for a small commercial construction company, including VPN and server.
  • Network Manager in charge of the entire network infrastructure connectivity from the WAN and VPN service to the Desktop.
  • Managed all network equipment (Cisco routers and switches, PIX and SonicWall firewalls, VPN) and circuits.
  • Manage a single Cisco ASA 5512 associated site-to-site VPN's used for communication with multiple Dimensions Health Associates facilities.
  • Installed and configured SonicWall NSA 2400 firewall and SonicWall SSL-VPN 200 devices, monitor ports and review access rules.
  • Installed a firewall and VPN using Cisco PIX to secure company data and remote user access to company servers.

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11. Internet

high Demand
Here's how Internet is used in Network Manager jobs:
  • Utilized BorderManager for internet proxy and web acceleration, reverse acceleration for web hosting, firewall and content filtering
  • Developed and implemented an inventory control and asset management system; Oversaw Internet Security systems and support staff.
  • Provided support to both, production and software development environments providing Internet access to databases and on-line publications.
  • Designed, implemented and supported company -wide Internet connectivity, security and Web filtering via Cisco firewalls.
  • Introduced redundant Internet connections in our Data Center location to enhance stability for corporate enterprise applications.
  • Managed 14 technicians responsible for delivering video, telephony, and internet protocol television services.
  • Managed Internet access utilizing multiple Checkpoint firewall and proxy services to include security vulnerability testing.
  • Redesigned JDL Network to eliminate frame data lines and utilize internet connectivity and VPN technology.
  • Designed and implemented redundant Internet services including monitoring and automatic fail-over features transparent to users.
  • Selected and installed Cisco Pix firewall, eliminating internet outages, and increasing security.
  • Implemented enterprise Internet content filter function application, complete with policy building and activation.
  • Performed network traffic analysis, tuning, load balancing and Internet security configuration.
  • Implemented a comprehensive intrusion detection system program using Internet Security Systems products.
  • Implemented dual hosted ISP Internet Gateways for shared redundancy and reliability.
  • Maintain Network infrastructure including dedicated T-1 line for TCP/IP Internet connectivity.
  • Administered internal routers and gateways to internet on Ethernet.
  • Web developer/manager for division base intranet and internet sites.
  • Secured internet connections, installed and configured Virus Protection.
  • Created internet policy configurations conforming to corporate E-policy guidelines.
  • Support for Telecommunications & Internet Services for statewide organization.

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12. Desktop

high Demand
Here's how Desktop is used in Network Manager jobs:
  • Created standardized desktop platform for organization vastly enhancing work potential for team members; technology enabled efficient business and marketing planning.
  • Performed on-site analysis, diagnosis, and resolution of complex desktop problems for end-users and recommend and implement corrective solutions.
  • Managed department staff responsible for providing desktop hardware installation/maintenance and training of end-users on firm software and hardware.
  • Provided desktop, network, and application software administration and support including configuration and hands on implementation.
  • Established Documentation, Network Engineering, and Desktop Support departments that improved internal processes and enhanced productivity.
  • Install and maintain server security and desktop management systems leveraging Active Directory group and computer policies.
  • Created infrastructure-related policies and procedures such as Internet/email security, Server/Desktop maintenance and Operation procedures.
  • Configured security and firewall logging for desktop and server machines for monitoring and analysis.
  • Collaborated with other network administrators to ensure operation of the USAF desktop environment.
  • Performed a detailed desktop/laptop inventory and revised the company's Business Continuity Plan.
  • Developed and maintained a Desktop Software Procedure to organize software licensing.
  • Provided technical direction for Servers/administration/monitoring, Desktop management, AD.
  • Designed/developed standard desktop environment and prepared system images for deployment.
  • Configure desktop computers with standard applications and network settings.
  • Implemented Microsoft remote desktop and Microsoft remote application servers.
  • Configured remote desktop management software for all remote offices.
  • Provided hands-on troubleshooting support for desktop technical problems.
  • Managed systems administration and desktop support staff.
  • Planned and implemented Virtual Desktop infrastructure.
  • Support end user/desktops with personalized attention.

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13. Recovery Procedures

high Demand
Here's how Recovery Procedures is used in Network Manager jobs:
  • Tested current disaster recovery procedures periodically to reevaluate and update with the changes in technology and staffing.
  • Documented technical infrastructure, created business user documentation, and established disaster recovery procedures.
  • Developed service failure reporting and service recovery procedures.
  • Performed capacity planning of the LAN, hardware and software, backup and disaster recovery procedures.
  • Created and implemented backup recovery procedures to comply with International Organizational Standards (ISO).
  • Monitor server space usage and cleanup, backing up data, disaster recovery procedures.
  • Developed and implemented disaster recovery procedures for the U.S. and UK VAX systems.
  • Develop Disaster Recovery Plan which included annual trip to Sungard facilities to test recovery procedures.
  • Key achievement: Conceived framework for, developed and documented, automated Disaster Recovery procedures.
  • Designed corporate disaster recovery procedures including offsite data storage.
  • Develop network backup and recovery procedures using Veritas 6.5.

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14. PCS

high Demand
Here's how PCS is used in Network Manager jobs:
  • Administered and maintained approximately 200 sales consultant s tablets that used Sprint PCS cards allowing connectivity anytime anywhere.
  • Installed new PCs hospital-wide; established/implemented necessary steps.
  • Manage over 100 PCs and workstations in a Windows Server 2008 Enterprise R2 within a LAN and WAN environment on campus.
  • Provided free used PCs, which improved employee relations and resulted in a $1000 cost savings in recycle fees.
  • Installed and configured PCs in a domain LAN environment including Domain Controllers, Exchange, DHCP, and DNS servers.
  • Updated Ghost imaging process for Windows 2000 PCs, reducing the PC reload time from six hours to thirty minutes.
  • Administered file, print, and web servers, Fiber Channel Storage Area Network and all desktop and laptop PCs.
  • Planned, evaluated, purchased, installed, maintained all networks, PCs, and other Information Systems needs.
  • Designed, built, installed and maintained 30-35 PCs, break-fixing software, hardware and connectivity issues.
  • Created PCS text messaging applications for the Deaf community, resulting in improved sales and customer loyalty.
  • Managed and assist 2 Supervisors with 13 technicians with 1 Administrative Assistant and 1 Wireless PCS Engineer.
  • Implemented $250K in new PCs for clinical treatment areas, enabling direct increase in customer productivity.
  • Supported multiple OS software/hardware platforms; Unix, Linux, Various MS OS's, and Apple PCs
  • Diagnosed, upgraded, assembled and repaired MS based servers, desktop PCs and laptops.
  • Managed the Data General Computers used prior to the PCs for the computerized typographic system.
  • Installed all routers, servers, hubs, and PCs at Corporate offices and branches.
  • Ordered and installed hardware/software for all servers, PCs, Macs, and peripherals.
  • Installed AM/FM/Cell/PCS rebroadcast system in all NY tunnels, Seattle tunnels and Boston tunnels.
  • Upgraded all plants from terminals and impact printers to PCs and laser printers.
  • Started an e-waste project for removal of outdated PCs, servers, etc.

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15. Firewall

average Demand
Here's how Firewall is used in Network Manager jobs:
  • Analyzed the effectiveness of security solutions, including firewalls, anti-virus solutions, and message filtering and intrusion detection systems.
  • Provided adequate Security and Firewall solutions and conducted periodic audits in order to protect company confidential and intellectual property.
  • Managed the administration of all systems and their corresponding or associated software, including firewalls and anti-virus software.
  • Improved network and system security through the installation and maintenance of corporate firewalls, anti-virus and anti-spam applications.
  • Configured an explicit firewall for maximum security, closing several security holes and improving network integrity.
  • Managed firewall and edge security, internal security, automated authentication across multiple systems.
  • Deployed dormant Cisco firewall replacement units to replace outdated hardware at every remote site.
  • Performed daily firewall rule changes translating to business requirements and industry best practices.
  • Used network monitoring/documentation, and firewall technology to maintain a secure IT environment.
  • Maintain firewalls and security profiles for network and investigate where attempted breaches originated.
  • Configure scanning security sensors and security appliances in line with various firewall systems.
  • Experienced with configuring firewalls and security appliances Cisco, Barracuda, Sonic.
  • Planned, coordinated and implemented router and firewall solutions utilizing Cisco technology.
  • Designed and implemented backup, anti-virus, email and firewall monitoring systems.
  • Implemented secure network solutions including network firewalls and router access control lists.
  • Implemented and administered a Barracuda firewall for spam and virus protection.
  • Converted software-based anti-spam and firewall solutions to more secure appliance-based devices.
  • Tightened firewall security to achieve a Zero-tolerance abuse policy.
  • Maintained and managed Cisco ASA Firewall configuration and security.
  • Implemented Security and firewall policy to pass government scrutiny.

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16. Data Centers

average Demand
Here's how Data Centers is used in Network Manager jobs:
  • Manage network operations and implementation over four data national data centers and 120 domestic and international remote locations.
  • Configured Keri Systems proximity reader for access to various data centers.
  • Spearheaded the development a new network design to connect our data centers using dark fiber services and DWDM optical equipment.
  • Manage 8 satellite locations and 2 data centers, in charge of Network maintenance, build outs, and design.
  • Secured $13M to build two primary USAF data centers to streamline operational command and control requirements AF wide.
  • Designed and implemented a low cost backup solution for four Data Centers utilizing the Internet and Site-to-Site VPN tunneling.
  • Designed and implemented a fully redundant 24/7/365 global MPLS network with 150+ locations and multiple global data centers.
  • Worked with NY based IT teams on the integration of global banking applications back to NY data centers.
  • Managed several data centers (Microsoft OS based with Linux and AIX operating systems for in-house applications).
  • Manage the infrastructure for six offices and two data centers in the US, and three offices overseas.
  • Planned, budgeted and built the BCP and DR offices and Data Centers with cost effective budget.
  • Managed local team providing operations and support for LAN, WAN and data centers throughout Asia.
  • Partnered with Cisco to develop a low-cost migration plan to implement VSS at data centers.
  • Provided a network to interconnect our offices, data centers and cloud data centers.
  • Managed and maintain multiple call centers and two large tier 3 data centers.
  • Provided Level 3 technical support for the Corporate Data Centers and LAN/WAN.
  • Contributed to the design of TxDMV Enterprise network infrastructure and Data Centers.
  • Procured network and storage hardware for two new data centers in Indiana.
  • Managed multiple Data Centers, including transitions to new Data Centers.
  • Consolidated and integrated computer systems from Boston to NY data centers.

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17. Email

average Demand
Here's how Email is used in Network Manager jobs:
  • Established the first company email system for 350 staff members, implementing file-sharing technology to ensure process improvements and productivity.
  • Implemented Barracuda Networks' Anti-Spam/Anti-Malware appliance effectively reducing total email delivery by more than 93%.
  • Manage departmental network communication system including email, messaging services and VoIP Telephone System.
  • Integrated Email archiving solution based on open architecture to meet regulatory standards.
  • Developed disaster recovery processes and procedures, utilized email and file replication.
  • Investigated and corresponded with 35,000 email submissions while exceeding response time requirements.
  • Tracked leads/sales/transactions, monitoring order fulfillment of internal email and display campaigns.
  • Created email archiving policy for NYS compliance utilizing Barracuda Message Archive.
  • Developed company policies governing security, email and access control.
  • Planned and implemented Email/Internet connectivity utilizing Lotus Notes 4.x servers.
  • Migrated the email system to a hosted connect-from-anywhere solution.
  • Managed campus-wide email system and production servers.
  • Manage email firewall for suspicious malicious emails.
  • Performed routine IT tasks and support (website, phone, email, printers, switches, routers/firewalls, workstations).
  • Implemented security measures such as email tracking, email filtering, web content filtering, web usage tracking and phone logging.
  • Trained faculty and staff to retrieve mails erroneously blocked by spam filters and how to classify emails missed by blocking appliance.
  • Managed and Maintained MS Active Directory for 250 users with Email & up to 2000 users for network and file access.
  • Planned, coordinated and implemented internal conversion of the email system from a Linux email server to Microsoft Exchange Server 2003.
  • Migrated 800 mailboxes, 1200 email groups, and 24,000 external contacts, meeting all deadlines with no loss of service.
  • Instituted and managed the corporate email system using MS Exchange 2003 and oversaw the daily administration of DG/UX Unix Server.

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18. Voip

average Demand
Here's how Voip is used in Network Manager jobs:
  • Recruited by this medical documentation, publishing and electronic data discovery company to build network and VoIP operations from inception.
  • Trained telecommunication engineer with a tradition PBX background to understand and support a Cisco IP telephony/VOIP solution.
  • Recommended and assisted with forklift upgrade of PBX telephony system and researched/specified the replacement VoIP system.
  • Collaborated on Microsoft active directory and Microsoft Exchange deployment team and implemented Cisco VOIP for enterprise.
  • Designed, implemented, and maintained VoIP solution utilizing Cisco CallManager.
  • Assisted with installation and configuration then managed VoIP system.
  • Configured and deployed Cisco Unified Communications VoIP infrastructure.
  • Implemented successfully Cisco Unified VoIP phone network solution.
  • Provided minor administrative support for implemented VOIP solution.
  • Manage enterprise Cisco Unified Call Manager Voice over IP (VOIP) system across 3 campuses with over 600 VOIP devices.
  • Purchased hardware/software used on the internal network and for employee systems; managed and supported the companies VOIP phone system.
  • Conducted the transition to a hosted VoIP phone system serving 40+ users, including specifying and procuring all LAN hardware.
  • Designed and upgraded to Cisco 3640 router's for VOIP project in all our domestic offices for cost savings project.
  • Re-designed the network to provide greater support for business initiatives, VOIP, Video over IP and virtual fittings rooms.
  • Prepare move of police facility to new location including VOIP, data, Leads phone lines and 911 trunks.
  • Installed the infrastructure for POTS and VoIP telephone systems originating at the DMARC and terminating at the end-user hand-sets.
  • Ported customer and corporate long distance to a private VoIP backbone, eliminating leased lines and saving $54k/year.
  • Drafted a proposal to address unsupported phone systems at all three offices and to leverage an external VoIP provider.
  • Managed more than 60 (VoIP) customer's platform, including government and big and small business.
  • Installed and maintained VOIP system for voice and data services at corporate and 4 of our key locations.

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19. SQL

average Demand
Here's how SQL is used in Network Manager jobs:
  • Import and manipulate critical medical data from legacy DOS and UNIX medical management databases to Microsoft Windows SQL database management systems.
  • Performed engineering support for hardware, operating systems and applications associated with the Microsoft/SQL/Terminal Server/Hyper-V/web hosted applications environment.
  • Team managed cluster server environment with Windows SQL databases and message management configuration.
  • Provided administrative support for Pentagon software which interfaced with SQL databases.
  • Assisted SQL Developers and Business Intelligence Analysts in application implementation.
  • Design custom reports/applications/databases/queries in Microsoft SQL and Microsoft Access.
  • Involved in supporting and managing a student administration software (MMS, SASI, SchoolMAX and Aspen) and SQL database.
  • Managed multiple web servers and database servers using Apache, IIS, and Oracle, SQL Server, IBM, respectively.
  • Manage and administer MS SQL 2008 R2 databases for web based applications web bases application websites are managed with IIS 7.0.
  • Provided web access and facilitation for engineers to access Oracle databases using PERL/CGI/SQL based scripts on an Apache based web server.
  • Maintained 40 Windows 2000 & XP workstations, six Windows servers, exchange, SQL server, and four Linux boxes.
  • Coordinated development changes / patches and upgrades with outside vendor to companies internal Linux / MYSQL based case management system.
  • Set up a hybrid environment of cloud web servers & hardware database servers along with MS SQL 2012always-on database replication.
  • Utilized CommVault Galaxy recovery system to perform backup/restores of critical information to include files, email, and SQL databases.
  • Implemented Microsoft Exchange E-mail, Microsoft SQL Database Administration, PC LAN-AS/400-UNIX coexistence, 32-bit desktop conversion, infrastructure upgrades.
  • Administered Microsoft SQL Server database systems: Backup, replication, performance tuning, version upgrades, and DR/HA planning.
  • Worked closely with Harmony Information Systems to create a highly customized SQL central database for use in Customer Care.
  • Managed several SQL 2008 servers used for inventory control, HR and time and attendance, among other uses.
  • Used SQL queries to run Comparison Testing to compare data in database and data displayed on front end.
  • Supervised network analyst whose responsibilities included supporting four MS SQL Server database servers that store PCDOCS index information.

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20. Setup

average Demand
Here's how Setup is used in Network Manager jobs:
  • Participated in the setup of a new Warehousing system Click Reply for warehouse logistics and inventory management.
  • Coordinated and setup multiple video teleconferences for high echelon cooperate supervisors within the Pacific Command.
  • Administered all Windows NT related functions including server hardware and software setup and configuration.
  • Configure and setup network equipment for local/wide area network connectivity for temporary sales offices.
  • Eliminated additional expenses for shipping entire network to location then setup.
  • Provided configuration and setup of internal SharePoint site for company.
  • Configured and setup Cisco equipment.
  • Hired, trained, monitored and setup new staff in 3 separate locations (including new headquarters) immediately post 9/11.
  • Implemented, setup, configured, administered monitored and maintained 50 plus Windows NT/2000 servers in seven domains LAN /WAN environment.
  • Install, setup, and troubleshoot Cisco ASA, Pix firewalls, switches, and Routers and related networking devices.
  • Devise test plans, test site scheduling, equipment calibration and setup, RF signal measurement and data analysis.
  • Planned and setup a Co-Location (Downtown Chicago) for expansion of our IT environment and Disaster Recovery.
  • Manage and support network setup, coordinate with local vendors and service providers for our 43 remote locations.
  • Work with vendors to help improve the setup process of installing and manipulating HL7 files and bridges.
  • Established contracts with OEM of deployed hardware and software to ensure proper setup and user efficiency.
  • Design, setup, and install of new locations including data and voice on-time and on-budget.
  • Delivered a 70% cost reduction of branch office setup by new office network setup strategy.
  • Executed the setup, operation, and maintenance of the Army Trojan Spirit II satellite system.
  • Assisted in the setup, coordination, troubleshooting and operation of VTC and Audio Visual equipment.
  • Support in-office events including meeting room setup (primarily laptop and projector setup and configuration).

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21. Domain

average Demand
Here's how Domain is used in Network Manager jobs:
  • Established data protective protocols for both network and personal user information; standardized system authorization process; bolstered domain access controls.
  • Implemented domain controllers and exchange servers to provide uninterrupted services across a wide area network through replication.
  • Designed and implemented an entire network infrastructure for the business including Domain.
  • Managed multiple projects including simultaneous site additions/acquisitions and domain merges.
  • Implemented Group Policies to automate domain security.
  • Managed NT Domain consolidation projects.
  • Planned, coordinated and implemented internal conversion of a Microsoft Windows NT 4.0 server environment to a Windows Server 2003 domain.
  • Provided implementation, upgrades and updates, for Windows based domain that supported an integrated state of the art business system.
  • Support Windows Server 2003, 2008, 2012, Exchange server, file servers, domain controllers, and application servers.
  • Administered and deployed Windows 2003 servers, migrated data, created domains, populated domains, and defined group policies.
  • Created user accounts and group accounts, created trust between domains, Assigning permissions to group accounts and user accounts.
  • Assured successful application of required black hole lists, Domain Name Server block lists, and platform security configuration changes.
  • Managed upgrade of network from Windows 2003 to Windows 2008 R2 and read-only domain controllers at remote offices.
  • Upgraded 300+ user peer-to-peer network to Windows 2000 Server Active Directory domain model to increase speed and security.
  • Installed 2003 Domain, Exchange 2003, and Terminal Server's Ticketing system server, Barracuda spam gateway.
  • Configured and used Dave software to allow Macintosh machines to communicate with PC shared volumes within Windows domain.
  • Managed user accounts for dispatch console sites and playback stations using Windows Server 2008 domain controller applications.
  • Transferred several physical servers into virtual, including Domain Controller, File Server and 2 Application Servers.
  • Replaced major client s vulnerable network with robust security through joint architecture of firewall and domain controller.
  • Designed AD infrastructure and domain tree architecture and group policies to ensure security of network resources.

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22. Vmware

average Demand
Here's how Vmware is used in Network Manager jobs:
  • Serve as Administrator and Implementer of Virtual Servers using VMWARE platform.
  • Automatized deployment of VM through power shell VMWARE5.
  • Installed/upgraded/configured VMware Workstation 11on workstations/laptops throughout agency.
  • Provided technical and system direction developing and incorporating advanced information systems into an integrated data environment during VMWARE virtualization project.
  • Updated Water Treatment and Waste Water Treatment facilities infrastructure to VMWare with improved redundancy and Disaster Recovery Plans.
  • Designed VMware 5.x infrastructure and executed migration from XenServer 5 environment.
  • Utilized VMWare to implement critical servers for system redundancy.
  • Provide administration for VMWare virtual server environment.
  • Completed VMWare Certified Professional Certification Training.
  • Migrated Windows Servers 2003 into VMware ESX platform, integrating system redundancies, eliminating and mitigating all single points of failures.
  • Installed and administered 9 VMWare virtual servers which upgraded and increased efficiency of the LAN, WAN and Network Application infrastructures.
  • Designed and Configured two large private VMWare ESXi5 clusters for company web servers for development, stage and production use.
  • Maintained vendor relationships with Cisco, Microsoft, NetApp, EMC, VMWare, and AT&T among others.
  • Manage physical hosts and virtual clusters, using secure shell into command line interfaces, and VMware Infrastructure Client.
  • Migrated company's Exchange 2007 server to a new Exchange 2013 server in a VMWare environment.
  • Manage DR site in Boston with Vmware ESX hosts along with VM replication using RecoverPoint.
  • Transitioned our 6 physical servers to 2 VMware hosts to create a semi-virtual server environment.
  • Reduced server count form 122 VMWare based servers to less than 65.
  • Supported VMware Farm globally, which comprised 30 hosts and 150-200 guests.
  • Implemented VMware ESX server, consolidating servers for substantial cost savings.

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23. Tcp/Ip

average Demand
Here's how Tcp/Ip is used in Network Manager jobs:
  • Performed networking operations on a Linux based Enhanced Position Location Reporting System using a TCP/IP Interface.
  • Managed EDMC's TCP/IP based wide-area network that provided centralized access to the company's financial and student information systems.
  • Designed, implemented and maintained Windows 2003 architecture across 3 sites in S. Florida using TCP/IP for approximately 100 users.
  • Designed a TCP/IP scheme and implemented it throughout a 50+ branch network utilizing frame relay and Cisco routers.
  • Insured network connectivity to the SUN Network via TCP/IP, and installed software on server and clients.
  • Performed network troubleshooting to DecNet and TCP/IP simulation network through use of sniffer and network management tools.
  • Configured TCP/IP address for the deployment of new Laptops, desktops and Printers on Army Reserve Network.
  • Configured TCP/IP, DCHP, DNS, SMTP protocols and LAN/WAN technologies on Cisco network devices.
  • Lead the design of the new French domestic network architecture (TCP/IP and X.25).
  • Managed TCP/IP core networking services with active directory (DNS, WINS, DHCP).
  • Supervised day-to- day management and troubleshooting of a 10,000+ user TCP/IP IPX SAP network.
  • Managed the on-site event Internet TCP/IP networks for all major conferences and expositions.
  • Managed communication with network protocols such as TCP/IP, PPP, and IPX/SPX.
  • Install Servers for Security Card Access Systems and TCP/IP based alarm systems.
  • Converted Wang host connectivity gateways from NetBEUI to TCP/IP for NT environment.
  • Managed TCP/IP, IPX network, hardware, printing and software.
  • Provided first line support to users in remote offices via TCP/IP.
  • Installed and maintained TCP/IP network, software and connections to Internet.
  • Experience with IPX and TCP/IP protocols, addressing, and routing.
  • Set up and maintained TCP/IP network on Windows 2000 server.

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24. DNS

average Demand
Here's how DNS is used in Network Manager jobs:
  • Maintained internal and external DNS configurations.
  • Created Calyx Point data structure, configured multiple protocols TCPIP (sub netting and ports), DHCP, DNS, WINS
  • Maintained all DNS servers, also contributed to the deployment of DNS, WINS, and routing and access servers.
  • Worked with corporate company to implement changes for Office365 migration - this included GPO, DNS, routing changes.
  • Maintain network resources such as Microsoft Exchange 2003, Microsoft Server 2003, SolarWinds, Microsoft DHCP and DNS.
  • Maintained and modified company website along with all domain names, DNS entries, and hosting providers.
  • Create and maintain DNS database, WINS Server, DHCP Server, Print Servers and firewalls.
  • Analyzed and corrected network performance issues, improving DNS, server access and network routing.
  • Configured and monitored domain controllers, organizational units, sites, DNS, and DHCP.
  • Migrate file and print services in new environment with integrated Domain DHCP and DDNS.
  • Maintain public and private authoritative and caching DNS servers using BIND and Windows DNS.
  • Maintain Windows Active Directory environment, including user accounts, group policy and DNS.
  • Created initiatives for e-mail upgrades, DNS upgrades, and quality service management.
  • Installed and configured DNS servers, WINS servers, and DHCP servers.
  • Implemented Windows NT network with DHCP, DNS and Exchange server.
  • Manage DNS, AD and Group Policy in server 2003 environments.
  • Deployed and managed split DNS servers for internal and external use.
  • Administered all DNS entries and replication on multiple DNS servers.
  • Manage the company's DNS and replication to ISP's.
  • Designed and built out redundant DNS system for corporate WAN.

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25. Security Policies

average Demand
Here's how Security Policies is used in Network Manager jobs:
  • Introduce and implement comprehensive, well-defined security policies and practices for network and telephony environments, which ensure business information precision.
  • Utilized Activity Directory security databases and templates, established security policies in accordance with company directives.
  • Installed and configured network hardware, implemented a firewall, and created/audited information security policies.
  • Worked with the management team to develop security policies and conducted network systems security auditing.
  • Implemented security policies and procedures as part of an Information Security Program.
  • Developed and implemented IT security policies and guidelines and ensured adherence.
  • Managed multiple vendors and maintained quarterly reviews of their security policies.
  • Prepared training materials and security policies for entire company.
  • Reviewed physical and operational security policies and procedures.
  • Performed security assessments and developed security policies.
  • Established security policies for the University.
  • Developed corporate IS Security policies.
  • Developed and configured new user and data security policies on company's new servers as part of the infrastructure upgrade project.
  • Install, configure and manage all network infrastructure, devise and implement security policies for the organization and the network.
  • Generated all network documentation, machine inventory, network diagrams, security policies, and disaster and recovery models.
  • Advised key leaders and informed all personnel on Department of Defense (DOD) system security policies.
  • Served as member on the Executive Board and approved business and IT privacy/security policies and procedures.
  • Manage the creation and maintenance of security policies and procedures, as well as vulnerability assessments.
  • Maintain and Implement security policies and practices according to state and federal laws and regulations.
  • Led the effort to protect company data assets by creating and implementing data security policies.

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26. Technical Support

average Demand
Here's how Technical Support is used in Network Manager jobs:
  • Supervised eight corporate administrators and provided technical support to twenty network administrators spanning throughout the U.S. and Canada.
  • Network Manager/Technical Support Services responsible for network administration, engineering, and hardware/software support to multiple locations.
  • Supervised a staff of 3-7 including technical support specialists, network administrators, and messaging administrator.
  • Provided managerial and technical support to remote employees for monitoring flight vehicle testing and analysis.
  • Facilitated training on in-house developed applications for all staff; supervised five technical support specialists.
  • Provided post-sales technical support for customers using diagnostic tools and students preparing for certification.
  • Developed internal documents to better support the Macintosh platform for international technical support.
  • Supervised technical support analyst responsible for all computer inventory and desktop support.
  • Provided and supervised technical support to all users including off-site locations.
  • Served as primary hands-on network technical support for day-to-day network maintenance.
  • Provided administrative and technical support of infrastructure to insure 24/7 operation.
  • Managed technical support services to company computer system end users.
  • Provided Technical support to a fully automated textile manufacturer.
  • Provided technical support for local access control security system.
  • Assist with international operations specifically training and technical support.
  • Maintained networking equipment and provided individualized technical support.
  • Delivered technical support for dedicated word processing network.
  • Perform network administration and technical support.
  • Supervised two Technical Support Specialists.
  • Functioned as Organizational Integrity Program (OIP) Officer for the Physician Network* Assisted with technical support of systems and applications.

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27. Network Security

average Demand
Here's how Network Security is used in Network Manager jobs:
  • Designed, implemented and optimized Company's network - Defined and deployed policies - Provided network security and prevented information loss
  • Provided network security and data integrity for customer applications and online banking using Cisco IOS and PIX firewall technologies.
  • Established day-day network operating procedures, enforced network security standards and ensured a strong and effective network anti-virus defense.
  • Prevented unauthorized access by developing a network security plan that was enforced by support staff per mission policy.
  • Implemented Network Security developed and managed the security plan and policy to increase network security for multiple networks.
  • Sole manager of all Information Technology responsibilities including hardware set up, deployment, network security and availability.
  • Consulted with internal developers and external customers on website, system, and network security requirements.
  • Ensured physical and logical network security by applying access control lists and appropriate authentication methods.
  • Subject matter expert tasked with maintaining corporate and network security while providing application fault tolerance.
  • Overhauled and implemented complete network security model for core data center and all enterprise locations.
  • Established & managed the network security architecture for 5,000 users across a geographically dispersed network.
  • Performed system maintenance, network security, disaster recovery and remote connectivity issues.
  • Collaborated with IT security management performing day-to-day network security investigation and audit preparation.
  • Initiated a security incident response team to prevent or minimize network security breaches.
  • Installed and configured network security solution (network anti-virus, security audits).
  • Worked operationally across Provisioning, Data Center, and Network Security areas.
  • Supervised and initiated employment of Network security protocols and established user policies.
  • Ensured network security by enforcing complex passwords and conducting monthly audits.
  • Maintained Network Security to obtain Excellent Security Rating from Digital Defense.
  • Maintained network security and ensures compliance with security policies and procedures.

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28. SAN

average Demand
Here's how SAN is used in Network Manager jobs:
  • Reconfigured and relocated all administrators and staff members during storm Sandy to minimize downtime and continue normal work procedure.
  • Co-led a disaster recovery solution - captured continuous data availability and data mirroring across a HP SAN environment.
  • Instituted high-availability server/SAN architecture to provide critical up-time to customer facing resources.
  • Reorganized/standardized all vendors saving NEIEP several thousand dollars per month.
  • Implemented CDMA wireless system, including switch, base stations, power, and grounding in the San Francisco Bay area.
  • Acted as Network/System Administrator, managing the LAN, WAN, SAN, Application Servers and Exchange Server for 5 offices.
  • Planned and coordinated critical initiatives including a disaster recovery site build out, LAN and WAN upgrade and SAN migration.
  • Recovered five hundred thousand dollars for the District Budget upon the review of cost estimates for Capital Engineering Construction Projects.
  • Repaired proprietary inspection machine with a NT 4.0 Workstation which saved company thousands of dollars each year in inspection labor.
  • Spearheaded implementation of new Enterprise Knowledge Management System (EKMS) workload on the classified network in San Antonio.
  • Monitored and allocated storage on a HP 3PAR SAN with some SAN to SAN replication to the backup site.
  • Deploy, supervise and maintain a web-based Help Desk system that processes thousands of help desk requests per year.
  • Deployed and managed NetApp SAN solution (Dual redundant NetApp FAS3020) to replace outdated and costly file servers.
  • Manage the SAN - Nimble array for optimization, backups and replication of data to off site storage.
  • Hired / Integrated / managed 12 engineers working out of San Francisco, New York, and Chicago.
  • Managed Voter Activation Network (VAN) for campaign to ensure carefully targeted messages for thousands of voters.
  • Design, install and maintain network storage systems (SAN/NAS) Generate problem report and service request tickets.
  • Implemented and managed broadband trunk builds affecting thousands of end user customers for the entire Alabama broadband network.
  • Deployed NAS, SAN storage systems providing centralized multiple-tiered on-line, near-line, off-line and archive storage designs.
  • Managed Lotus Domino 6.5 mail servers at offices in Cambridge, Massachusetts, and San Francisco, California.

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29. Linux

average Demand
Here's how Linux is used in Network Manager jobs:
  • Deployed custom Linux distribution across entire sales/client service force for optimum performance with appropriate security features.
  • Created clustered Red Hat Enterprise Linux environment to host highly available cloud application for international clients.
  • Directed migration of Software-as-a-Service primary sales product from legacy systems to Linux platform.
  • Administered and managed Microsoft and Linux/Unix based Servers and Window based workstation/desktops.
  • Produced instruction manuals/procedures for various Linux-based software and systems.
  • Managed and administered Windows/Linux platform based LAN/WAN/Wireless network.
  • Developed a low-cost Linux-based dedicated OPAC workstation.
  • Maintain Linux based DNS mail & spam server * Implement and maintain data connections to TMHP, CMS and insurance VANS.
  • Installed and implemented numerous open source applications with various Linux distributions, including Fedora, Ubuntu, and Cent OS 5.
  • Lead a nine person team of Linux and Windows systems engineers, proprietary application developers and remote branch technical resources.
  • Supervised, trained and scheduled work for System Administrator, Network and Systems Administrator and Jr Unix/Linux Administrator.
  • Utilize PRTG to monitor the state of the network hardware, circuits and various Windows and Linux servers.
  • Installed and supported the Peruvian Army Linux Networking and developed the Intranet with PHP 4.0 and Oracle 9i.
  • Supported Linux environment, Red Hat Intrusion Detection System (IDS), file and print servers.
  • Delivered a wide range of Perl development, shell scripting and Sun/UNIX/Linux network and systems administration services.
  • Performed the migration from a Linux base DNS server and implemented the DNS integrated model for ASU.
  • Led project to transition ERP application software and database from physical HP-UX environment to virtual Linux environment.
  • Maintained, upgraded, and supported 4-office architecture/planning firm using Linux servers for FTP and HTTP.
  • Administered over two dozen servers (various Windows, LINUX, Unix, etc).
  • Configured and hosted our multiple websites on a Linux server with CentOS in a Co-Lo.

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30. Helpdesk

low Demand
Here's how Helpdesk is used in Network Manager jobs:
  • Formulated and recommended HelpDesk policies and procedures.
  • Created the first HelpDesk organization, supporting 50 to 75 large clients and employing up to seven professionals.
  • Acted as primary input and maintenance person for the DP Umbrella HelpDesk/Inventory software package.
  • Installed and maintained Windows NT domain to support HelpDesk operations.
  • Managed and mentored geographically dispersed support staff involving network engineers, systems administrators, data processing, development and helpdesk services.
  • Orchestrated helpdesk operations, ensuring smooth and timely completion of all trouble tickets; established policies to prioritize mission-critical tickets.
  • Managed Helpdesk area including pulling and analyzing Crystal Reports for reviewing call volume and determining additional training needed.
  • Managed organizational Helpdesk, Desktop, and Network Administration Support personnel during organizational out-source project.
  • Managed Network delivered systems, helpdesk activities and support internal customer application and system needs.
  • Enabled faster endpoint recovery and improved support capability for the EnerSys Helpdesk.
  • Implemented inventory control system and helpdesk solution, ManageEngine ServiceDesk Plus.
  • Performed diagnostics and troubleshooting for clients and managed HelpStar helpdesk operations.
  • Provided comprehensive helpdesk support to approximately 150 staff and administrators.
  • Managed Remote Helpdesk along with escalated tickets.
  • Participated in helpdesk/desktop support functions and duties.
  • Assumed the responsibility of all Helpdesk operations.
  • Supervised helpdesk and user support technicians.
  • Supervised Helpdesk Technician and Network Administrator.
  • Provide system administration and helpdesk support.
  • Supervised server and Helpdesk administrators.

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31. Unix

low Demand
Here's how Unix is used in Network Manager jobs:
  • Provided software and operating system support and configuration for the continuing operation of a heterogeneous network of UNIX systems.
  • Developed a strong working knowledge of UNIX user/administrator and personal environment manipulations.
  • Created automated scripts in UNIX to provide timely customer network outage notifications.
  • Co-Managed extensive application platform migration from Unix to Windows, meeting defined budgets and deadlines with no disruption to business processes.
  • Lead team to install new web based provisioning system with Oracle database behind it, running on a Unix platform.
  • Utilized PC and Unix-based network management applications to collect performance data, document network layout, and perform problem analysis.
  • Migrated the company from a mainframe and AS/400 environment to Unix based systems running SAP on an Oracle database.
  • Coordinate systems integration and systems architecture security in Mainframe, Unix, Client Server and Web Based environments.
  • Coordinated activities of cross-functional teams of Microsoft and Cisco Engineers, Data Security Analysts, and UNIX Administrators.
  • Managed the functionality of the network for the Unix-based database that the company uses for business purposes.
  • Performed Unix shell, C, and PERL programming and porting of various system and user applications.
  • Provide second tier support for the LAN server infrastructure as well as the IBM-AIX UNIX server farm.
  • Support 300 end users in Windows/UNIX and Virtual environments; resolve application and hardware related issues.
  • Reduced costs by taking old records from UNIX database and storing them locally to new system.
  • Managed network, OpenVMS, Unix, & PC assets for 7X24, semiconductor manufacturer.
  • Run jobs to it completion that was process on Autopsy's/UNIX system and PeopleSoft HRMS 7.5.
  • Supported 400+ end users in the call center and the local Unix servers on site.
  • Installed and administered a SCO UNIX server and maintained and administered HPUX and AIX servers.
  • Managed Windows 95/98/NT and UNIX environments across Compaq, DG and IBM server platforms.
  • Managed a 250-node network within a UNIX environment to help administer major company transitions.

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32. Project Management

low Demand
Here's how Project Management is used in Network Manager jobs:
  • Assisted with IT project management and deliver projects on schedule and within budget, while satisfying agreed-upon customer requirements and specifications.
  • Project Management, technical duties including scheduling and program development, development of process control philosophy and detailed design.
  • Strengthened department capabilities with emphasis on greater project management expertise and improved communication in change and risk management.
  • Developed SharePoint Project Management and Information Technology Operations dashboards to aid in reporting critical metrics to senior management.
  • Project management involving end users and cross-functional teams implementing new ERP software which included total CRM functionality.
  • Propelled and elevated enterprise networks, system development initiatives, program development, and project management.
  • Created project management standards and templates thereby greatly improving project success ratio and customer satisfaction.
  • Provide project management responsibilities; specific to provider ease of use website and business initiatives.
  • Project Management for most system implementations, and assisting in advertisement and customer relations.
  • Project management and implementation of network infrastructure redesign in conjunction with PAETEC Communications Inc.
  • Major project management: network-wide upgrades, global problem investigation / resolution and solutions.
  • Gained project management experience in surgical videoconferencing, in-building cellular solutions and network upgrades.
  • Provided executive level support to the Program Director and Project Management Office Director.
  • Directed Y2K auditing project management efforts and served as software licensing audit supervisor.
  • Managed, developed and trained technical support staff in project management and implementation.
  • Network Personnel Management, Project Management, Network Engineering and Administration.
  • Project management and network implementation was also in my area responsibilities.
  • Provided project management support for network connectivity to multiple clients.
  • Project management, including material acquisition and resource allocation.
  • Participated in Project Management from the Network Telecommunications end.

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33. Citrix

low Demand
Here's how Citrix is used in Network Manager jobs:
  • Installed NT servers, NT workstations, CITRIX servers and clients.
  • Implement a Citrix network terminal services system capable of accommodating 12 sub-departments within Duke Environmental Health including 2 other remote locations.
  • Directed the installation of Citrix MetaFrame on Terminal Server 2003 to provide remote connectivity to applications.
  • Implemented outsourcing services of accounting application using the Dynamics and Timberline accounting software and Citrix technologies.
  • Implemented Citrix solution to remotely access corporate applications and data adhering to SAS70 compliant requirements.
  • Deployed Citrix XenApp Presentation environment Significant Accomplishments:.
  • Managed remote office connectivity via Citrix over modem.
  • Installed and administrated applications in Citrix environments.
  • Research Citrix integration and compatibility.
  • Oversee and assist with the deployment of a new Citrix Farm with XenApp 6 to host applications for Electronic Health Records.
  • Implemented a Citrix MetaFrame thin client server application to centrally support a variety of 3rd party HVAC specific software.
  • Implemented Microsoft 2003 Terminal / Citrix Server farm and Deployed 4200 Thin Clients to replace out dated dummy terminals.
  • Utilized Citrix ZenApp, Microsoft Terminal Server, and thin client technologies to implement access to multiple networks.
  • Assisted Project Managers and clients with data transfer to/from each other using FTP and Citrix FileShare.
  • Provided third tier support for all business critical applications via Citrix AT&T Mesh technology.
  • Implemented and manages a virtual Citrix XenApp 6.5 Farm for remote offices and home users.
  • Manage a 6 server Citrix Presentation Server 4.0 farm with published applications and Web interface.
  • Manage 18+ server Citrix Presentation Server 4.0 farm for user connectivity to all applications.
  • Project converting all Citrix users to a smart card system (CAC).
  • Installed and administered the Citrix Presentation Server 3.0 farm using blade server technology.

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34. Troubleshoot

low Demand
Here's how Troubleshoot is used in Network Manager jobs:
  • Network and computer hardware/software consulting/troubleshooting.
  • Coordinated, executed, implemented, and maintained the installation, configuration, troubleshooting and operation of network enterprise center capabilities.
  • Implemented improved monitoring, configuration management and inventory management systems and processes that vastly improved reliability and reduced troubleshooting time.
  • Performed extensive packet and frame analysis for troubleshooting purposes utilizing Microsoft Network Monitor and several internal Microsoft protocol analyzer tools.
  • Included in these responsibilities involves troubleshooting, identifying problems, and conducting repairs and providing recommendation for possible solutions.
  • Planned, tracked and ensured the on-time delivery of high-value technology implementation, upgrade, standardization and troubleshooting projects.
  • Lead a team of 19 network electronic technicians who provision/install/troubleshoot telecommunications equipment in 25 central offices and customer sites.
  • Coordinated between hardware and software vendors to troubleshoot issues, ensure evaluated/selected products were within scope and negotiate enhancements.
  • Managed Remedy ticketing system queue, troubleshooting and resolving issues, escalating as necessary; facilitated conference calls.
  • Developed suite of network management tools that provided network fault detection, benchmarks, troubleshooting and performance optimization.
  • Gained strong organizational and supervisory skills while training junior employees in proven techniques for safely troubleshooting complex problems.
  • Complete the installation and identification of network upgrades, while performing network troubleshooting and managing user access.
  • Executed the troubleshooting and problem solving of network communication issues utilizing technical knowledge and understanding detailed concepts.
  • Developed network administration standard operating procedures and troubleshooting guide improving resolution of trouble tickets by 50%.
  • Provide troubleshooting services to resolve issues with connectivity by checking physical media and verifying proper device configuration.
  • Performed Level 3 troubleshooting of network and desktop applications for desktop support and educational technology groups.
  • Developed policies and procedures regarding troubleshooting, issue documentation and resolution process and general documentation.
  • Researched and implemented new Wi-Fi equipment that was centrally managed and provided robust troubleshooting tools.
  • Tasked with writing Installation and Troubleshooting Instructions and developing monitoring and maintenance tools for support.
  • Supervised and trained 30+ personnel in three different units to perform basic-advanced network/systems troubleshooting.

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35. Phone System

low Demand
Here's how Phone System is used in Network Manager jobs:
  • Implemented IP Telephony, replacing existing telephone system and standardized network equipment for enterprise, delivering system with 99.99% availability.
  • Planned and managed implementation of network installation including Cat5 cabling and new telephone systems.
  • Coordinated the installation, removal and refurbishment of telephone systems.
  • Managed installation of corporate phone system.
  • Installed and maintain 3COM Voice over IP Phone system, BlackBerry Enterprise Server as well as Network based security camera system.
  • Created all user accounts using Active Directory and setting up permission levels on various network storage servers and PBX phone systems.
  • Provide local expansion design, cabling, administration, and support for computer, network, data, and telephone systems.
  • Implemented Cisco WebEx Connect and meeting center and currently laying groundwork to combine with a pending Cisco phone system install.
  • Coordinated installation and delivery of a new phone system, data / voice lines, copiers and maintained all devices.
  • Assisted in the redesign of Customer Service process and modernizing the aging phone system into an IP capable system.
  • Worked directly with union contractors to coordinate installation of new store cable, phone systems, and register equipment.
  • Manage corporate Windows network, phone system, software and additional equipment to maintain communications as needed.
  • Supervised the installation and maintenance of the NEC UniVerge Phone System at Fort Worth and Midland Locations.
  • Managed the day-to-day operations of company wide infrastructure, information data, security, and phone systems.
  • Maintained the phone system and LAN which consisted of 25 servers, workstations and laptops.
  • Supervised 3-5 individuals, with relation to phone systems, web pages and coding.
  • Designed and implemented first TDM network phone systems, saving Cypress Semiconductor $100K/year.
  • Installed and configured PBX and phone system which included rewiring an older building.
  • Planned, designed, installed, and maintained a new Meridian phone system.
  • Maintained and managed IP phone system including installation of extensions and conference phone.

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36. Information Technology

low Demand
Here's how Information Technology is used in Network Manager jobs:
  • Web Design*Computer Maintenance *Software/hardware installation*General Information Technology*Computer Security
  • Advocated and led in engaging Information Technology Professionals in every phase of Clinical Studies Programs, including conceptual before funding requests.
  • Developed policies, budgets, operating plans and technical guidelines to ensure efficient use of personnel and network information technology assets.
  • Specialized in designing, implementing and managing new Information Technology solutions and infrastructures that benefited the company's enterprise production systems.
  • Established vendor relationships for Information Technology services and products and was responsible for the approval of capital and operational spending.
  • Selected and implemented new SW applications and HW products that significantly improved client service and productivity of information technology services.
  • Review and approve budget requests and justifications related to information technology personnel and equipment to determine overall budget direction.
  • Institute monthly Information Technology newsletter intended to inform organization of various IT initiatives and provide a departmental Health Check.
  • Lead the Gulf Cost Business Unit Information Technology department and multiple business initiatives to achieve maximum production through connectivity.
  • Established new Information Technology policies defining acceptable use of Information Technology within the company and user rights policies.
  • Full responsibility over a 6000+ user information technology department, telecommunications infrastructure and operations with decision-making authority.
  • Assisted IT management in establishing the strategic direction of Information Technology for telecommunications systems and networks.
  • Consult on new information technology contracts providing supportive input, editing, and proofing of documentation.
  • Evaluate information technology network infrastructures to determine function or level of security for accreditation/certification packages.
  • Established company infrastructure to support and guide individual divisions/departments/units in computing and information technology efforts.
  • Earned multiple awards for excellence as the manager during numerous Army Information Technology readiness exercises.
  • Provided guidance and technical skills related to integrating information systems security with future information technology.
  • Provided reports as requested in order to track and review information technology support operations.
  • Managed company Information Technology including staff, network, telecommunications, and systems.
  • Updated Information Technology Policy and Procedure Manuals including usage and e-mail policies.

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37. Network Operations

low Demand
Here's how Network Operations is used in Network Manager jobs:
  • Transition was accomplished while maintaining system availability for the network operations centers reliant on the network management and ticketing systems.
  • Organized information from multiple sources consolidated and reported daily to upper management the status of Level III network operations.
  • Project Manager or Technical Lead for projects like guest wireless network, redundant network operations centers and firewall/IPS implementation.
  • Directed enterprise network operations in a business critical environment and developed/implemented all IT strategies to ensure business success.
  • Established maintenance management procedures and agile logistics support channels to sustain continuous network operations.
  • Provided support to all regional computer network operations for national home building company.
  • Administered high availability network operations, including intrusion detection and incident response.
  • Restructured the network operations center, increasing national network performance.
  • Monitor network operations center activities with reliability in mind.
  • Supervised and coordinated all daily network operations and projects.
  • Managed network operations at remote software development site.
  • Provided cross-functional support for Roku product network operations.
  • Network Manager responsible for daily network operations.
  • Converted legacy applications and supported network operations
  • Directed data network operations engineers.
  • Camp Doha, Kuwait United States Army Theater Network Operations Security Center (TNOSC) for Southwest Asia Network Node Manager 2003-2003
  • Hand selected to lead a regional network operations team while the rest of the unit went back to the United States.
  • Administrated all aspects of network operations, including the planning, building installation, maintenance and support throughout the US.
  • Provided network support to the Company's 24-hour per day, 7-day per week Network Operations Center (NOC).
  • Hired to manage a remote support network operations center (NOC) networking team providing support to external customers worldwide.

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38. Ethernet

low Demand
Here's how Ethernet is used in Network Manager jobs:
  • Monitor network activity using Ethernet and WiFi protocol analyzers and SNMP consoles to ensure maximum efficiency and minimum down time.
  • Provided analysis and problem resolution for slow Ethernet networks.
  • Network experience included connections via Ethernet and token-ring.
  • Manage implementation of BAU budget to resolve network congestion and expand the Ethernet network to support both residential and commercial growth.
  • Designed, maintained, and implemented new technology in a 100 node Ethernet / AppleTalk / TCPIP network.
  • Managed team that replaced token ring with Ethernet at all sites providing better performance and current technology.
  • Lead Project Manager for upgrading over 600 cell sites to Ethernet Services from initiating stage to closing.
  • Transitioned the company's technology from an antiquated dial-up platform to Fiber Metro Ethernet 10 Meg circuit.
  • Transitioned the district from wired home level cable modem ISP service to Metro Ethernet.
  • Upgraded the network cable plant from thick-wire and thin-wire Ethernet to 10Base-T and fiber.
  • Plan and implement Frame-Relay, router, Ethernet, firewall and Network Management technologies.
  • Utilized digital, analog, and Ethernet patching systems and line testing/monitoring equipment.
  • Project lead on conversion of school districts network from Token Ring to Ethernet.
  • Planned and helped implement infrastructure upgrade to gigabit Ethernet in the computer room.
  • Perform site surveys, design switched/non switched Ethernet and token ring networks.
  • Converted a token ring Network of 100 nodes to Ethernet switched Network.
  • Design and implement network cabling using Ethernet and Fiber Optic Architectures.
  • Worked with RTU560 and RTU211 with the Ethernet communication protocol IEC-60870-104.
  • Planned and managed the County-wide network upgrade to 10Gb Ethernet backbone.
  • Developed Ethernet-based SECS message handling to interface with VAX work-in-process software.

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39. Mpls

low Demand
Here's how Mpls is used in Network Manager jobs:
  • Designed a global business network infrastructure utilizing MPLS.
  • Provided architecture leadership and support in migrating ATM based core network to MPLS technology across the United States and other countries.
  • Created Architectural Guidance around a new MPLS WAN network for the entire company to use at all district and field locations.
  • Managed an AT&T MPLS WAN network consisting of 3 DS3 in main location and bonded T1 in remote locations.
  • Worked consistently with carriers on circuit outages and provisioning of new services revolving around ISDN, MPLS and Metro-Ethernet services.
  • Introduced MPLS for corporate WAN services and implemented WAN accelerators to better utilize high latent lines from global facilities.
  • Lead Engineer at the Peace Center for MPLS connection with PIX Firewall and Cisco 6400 series core switch.
  • Converted from expensive point-to-point T1s to cheaper Frame Relay circuits and then to a disaster tolerant MPLS network.
  • Installed DR MPLS system for the Department of Watershed Management, via AT&T diversified synchronize networks.
  • Key Results: * Implemented large-scale MPLS network, utilizing AT&T's latest PNT network.
  • Designed wide-area network using MPLS technology to implement SAP with Europe's and Japan's offices.
  • Implemented a Cisco Unified MPLS next generation network to provide enhanced services for our customer.
  • Moved from MPLS to fiber ring, and moved telephony to SIP trunks from PRI.
  • Moved current company from T1s and fiber to MPLS to reduce cost and increase efficiency.
  • Coordinated installation, configuration and testing of MPLS circuits with company s remote locations.
  • Planned and implement new MPLS network and service provider migration nationally across all sites.
  • Supervised data network installs that include LAN, WAN, Frame Relay and MPLS.
  • Designed and maintained a global network on a tear one provider in MPLS backbone.
  • Audited global network, wrote RPF for a global MPLS carrier support service.
  • Project manager in building out a MPLS based WAN connecting five office locations.

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40. Local Area

low Demand
Here's how Local Area is used in Network Manager jobs:
  • Provided on-call support and ensured network integrity and resource availability of Local Area Network computer services.
  • Evaluated local area network hardware and software requirements and capabilities and makes recommendations to management.
  • Configured Microsoft Windows 2003 local area network infrastructure and desktop deployment system.
  • Assisted system administrators with operation of their local area networks.
  • Designed and implemented agency local area network.
  • Perform wide/local area networking analysis.
  • Managed a team supporting an $8 million local area network providing services to over 2,500 people located in 25 buildings.
  • Designed and maintained an internal network comprised of 14 high-performance digital media workstations, networked printers and Local Area Network storage.
  • Implemented, documented, and maintained computer security operating procedures for use in Wide Area and Local Area Network architectures.
  • Designed, implemented and maintained Windows NT, Peer-To-Peer, local area networks for clients varying in size and complexity.
  • Plan, implement, and manage the network infrastructure encompassing multiple facilities in the Local Area and two remote locations.
  • Supervised installation, testing, and maintenance of the local area networking system consisting of over 500 personal computers.
  • Assigned as Local Area Network Manager in the Directorate of Information Management at the PR National Guard Main Headquarters.
  • Foster and develop strategic alliances with affiliate clubs and local area vendors to increase value in Home Club membership.
  • Configured network devices in a LAB/Data Center environment: Designed Wide Area Routing and Local Area Load Switching Architecture.
  • Supported IU Medical Group - Specialty Care local area network covering fourteen specialty care groups throughout the IUPUI campus.
  • Traveled to Ireland, England, and Australia to implement Local Area Networks in their respective locations.
  • Managed the installation of an Enterprise wireless local area network (WLAN) based on Cisco technology.
  • Conducted evaluation, selection and design of LAN server farms for local area network and related peripherals.
  • Maintained all data circuits, Wide Area Networks, Local Area Networks, and Windows NT Servers.

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41. Netware

low Demand
Here's how Netware is used in Network Manager jobs:
  • Operate, upgrade and maintain NetWare and Windows servers, Windows workstations for both classroom labs and administrative users.
  • Specified, implemented and administered systems and servers in a NetWare and Windows NT Server 4.x environment.
  • Migrated 600 Users from NetWare to NT and migrated 600 MS Mail accounts to Exchange 5.5.
  • Installed NetWare 3.1x, wired/cabled network interface cards and network operating systems.
  • Supervised UNIX and NetWare engineer positions providing support for the various platforms.
  • Converted all 10 NetWare 3.12 servers to IntraNetware servers.
  • Audited NetWare and NT servers using Kane Security Analyst.
  • Backed up all servers utilizing NetWare's SBACKUP.
  • Diagnosed NetWare cabling problems in an Ethernet environment.
  • Implemented Lotus Notes and NetWare in Southern California.
  • Designed and implemented a NetWare 5.0 installation.
  • Upgraded from NetWare 3.12 to NetWare 4.11.
  • Administer the NetWare NDS and NT Domain.
  • Migrated NetWare servers to NT servers.
  • Install and maintain NT4 and NetWare 3 and 4 servers, providing Exchange 5.5 and SQL 6.5 services.
  • Designed and Maintained over 60 Hybrid Microsoft NT/W2K, NetWare 3.2/4.2, Linux, Solaris, AIX, servers and networks.
  • Managed desktops, printers, servers (Netware and Windows) and the network for 11 sites in the United States.
  • Switch and router configuration, IP Phone maintenance, Netware 5, Windows Pro, XP, and Server 2000/2003.
  • Upgraded Novell Server from 4.1 to 5.1, install of new Netware6 server, and migrate in the 5.1 server.
  • Planned and executed the migration of the Atlanta Office and four of the remote offices from Netware to NT.

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42. PBX

low Demand
Here's how PBX is used in Network Manager jobs:
  • Planned and managed multiple PBX installation projects in industrial and corporate environments.
  • Coordinated PBX system issues with PBX provider and telecommunications provider.
  • Spearheaded the research, planning and installation of PBX and Call Center upgrades and replacements across all divisions.
  • Administrated firm's network including databases, print servers, RAS, PBX, backups and installations.
  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, and PBX.
  • Administered all aspects of the PBX systems plus responsibility for ordering of DS1 circuits and trunk/route assignments.
  • Maintain the company PBX system, T.1 services, telephones, and cellular phones including vendors.
  • Transitioned voice services from a traditional PBX based system to an entire Cisco IP telephony solution.
  • Maintained network health and connectivity, data integrity and backups, and phone PBX system.
  • Configure new voice services for facilities upgrading to our in-house voice service from legacy PBX.
  • Program Management for Cloud PBX and Metro Ethernet projects for Field Engineering.
  • Selected and directed the installation of Siemens 80 and 30 PBX systems.
  • Coordinated efforts of Telephone PBX and server systems support contract personnel.
  • Assisted in administration of NEC PBX and voice mail system.
  • Standardized and implemented new PBX systems throughout the entire enterprise.
  • Administered Meridian Option 81c enterprise-class PBX servicing 80,000 customers.
  • Secure PBX from international long distance call fraud.
  • Administered the PBX and Meridian voice mail systems.
  • Maintained in-house voice mail and PBX.
  • Lead the Implementation of a new Voice infrastructure utilizing Avaya PBX and Modular Messaging equipment.

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43. IIS

low Demand
Here's how IIS is used in Network Manager jobs:
  • Developed design and implementation strategies utilizing Windows NT IIS Services for corporate intranet use.
  • File Storage, Application, Printer, Exchange 2003, Black Berry Enterprise, Student & Financial Management, Web/IIS.
  • Re-engaged two years later to migrate all web application servers to IIS 4 for a corporate wide WinNT implementation initiative.
  • Install, configure and manage a domain on Windows NT 4.0, IIS servers on multiple locations using VPN.
  • Configure, administer and support Windows Server Active Directory, Group Policy, DNS, DHCP, IIS etc.
  • Installed, configured and rolled out Microsoft Exchange Servers, Microsoft SMS Servers and Microsoft IIS Server.
  • Host and manage websites using FrontPage Extensions or FTP access through IIS.
  • Installed and supported high availability IIS 6 based Websites with redundant servers.
  • Managed IIS for local group, user accounts and passwords.
  • Support for IIS based application client and database configuration.
  • Installed and setup IIS6 on Windows 2003 server.
  • Performed IIS Web server and website provisioning.
  • Configure and maintain IIS for web servers.
  • Install and configure MS Windows 2003 Active Directory infrastructure, including DNS, DHCP, WINS, RRAS and IIS 6.0.
  • Configure ADS, DHCP, DNS, IIS and FTP on Windows Sever with IT team.
  • Installed and configured DNS, WINS, MS Exchange Server and MS IIS.
  • Update and maintain DNS, DHCP, RAS, IIS and WINS Services.
  • Build out of domain controllers, DNS, DHCP, and IIS 6.0.
  • Upgraded all NT based web servers to Windows 2000 and IIS 5.
  • Administered Exchange 5.5, IIS 5.0, FTP and ASP.

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44. OS

low Demand
Here's how OS is used in Network Manager jobs:
  • Implemented recovery process and resources for provider & hospital settlements and in recovering dollars paid as advancements to providers.
  • Severed as liaison to software/hardware providers for the purpose of providing and/or gathering information and coordinating district activities.
  • Developed all Information Security Awareness training materials and ensured that all system users were trained according with their position
  • Established and maintained partnerships between military, government and private organizations across a wide variety of technical topics.
  • Implemented Twisted Pair Solution's base-wide Radio-over-IP system allowing communications between computer, telephone, and radios.
  • Leveraged technology solutions to level set resources across teams while reducing costs and managing to natural attrition.
  • Provided leadership, guidance and direction on administrative and technical issues related to network cost analysis.
  • Work closely with vendors/subcontractors within project team to prepare cost estimate packages and coordinate installation efforts.
  • Chaired cross-functional process improvement teams to address voice circuit and equipment ordering and asset management deficiencies.
  • Coordinated physician recruitment activities with 2 Provider Relations Representatives once hospitals were added to the network.
  • Provided real-time network monitoring across the Pacific region postured by a strong sense of responsibility.
  • Collaborated with executive leadership and cross-functional teams to drive network optimization and project transparency.
  • Insured hardware and software availability of resources for 24/7 operations while reducing operational costs.
  • Designed, implemented and supported network and server operations across three manufacturing sites.
  • Provided effective technical, curriculum and procurement advice and guidance across the Academy.
  • Develop business case justifications and cost/benefit analysis for IT spending and initiatives.
  • Managed network expansion efforts recruiting individual physicians, groups and hospital-based physicians.
  • Designed and implemented a Microsoft Cluster solution for custom written order application.
  • Introduced web-based document sharing, resulting in increased efficiency and reduced costs.
  • Trained newly hired contract managers to facilitate expedient hospital and ancillary contracting.

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45. Intranet

low Demand
Here's how Intranet is used in Network Manager jobs:
  • Established Intranet system and enhanced the functionality by providing important and relevant information needed on a daily basis.
  • Developed the first corporate Intranet site to aid in employee communications, dramatically improving corporate communication process.
  • Played integral role in development of organization's intranet and oversaw daily maintenance.
  • Implemented first intranet at Motorola supporting one-third of its overall business operations.
  • Make changes/additions to Library website as well as City of Victoria website/Intranet.
  • Web Software development of company intranet for large scale semi-conductor facility.
  • Implemented company Intranet based on SharePoint technology to improve company collaboration.
  • Provisioned a state-wide intranet of four geographically separated organizations.
  • Designed first intranet for interdepartmental communications and document management.
  • Led a task force to determine root cause of Corporate Intranet outages and provide recovery/architecture solutions to prevent further downtime.
  • Set up, configured, and maintained a network monitoring solution (PRTG Monitor) and SharePoint intranet site.
  • Implement and configure all network upgrades; manage company intranet; schedule and oversee all technicians and consultants.
  • Acted as a Corporate Website and Intranet manager and spearheaded their redevelopment in 2013.
  • Set up and maintain Intranet, active databases, and online form submissions.
  • WAN, MAN and LAN Networking Administrator,3Com devices, internet and intranet.
  • Integrated Microsoft Windows NT servers as application servers and intranet servers.
  • Lead developer for base website - both intranet and public site.
  • Set up an Intranet for gaming to support troop morale
  • Manage all aspects of local NT network and intranet.
  • Designed, manage and administer the company Intranet site.

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46. T1

low Demand
Here's how T1 is used in Network Manager jobs:
  • Implemented CEOIP which reduced T1 telecommunication cost and allowed the implementation of fiber between multiple locations for increased capacity.
  • Implemented wireless and fiber optic point to point solutions to reduce T1 communications costs and adhered to cable management best practices.
  • Supervised the architecture and installation of T1, WAN connectivity to HCCG's new corporate office during office construction phase.
  • Act as primary escalation point for vendor delivery issues related to EFM, T1 and Fiber and other access technologies.
  • Implemented Terminal Server for newly installed accounting system application to increase speed and efficiency for users connecting across T1 line.
  • Worked on configuration and commissioning of the Dark Fiber, Lit Fiber and T1 circuits for various branch offices.
  • Transitioned from T1 connections and brought in 10mb fiber circuit increasing the company's speed and provided cost savings.
  • Configured and installed Master VOX digital replay on Windows platform with T1 interface for replays of archived conference calls.
  • Processed all customer disconnect T1 orders and sent dispatch request to have equipment picked up at customer premise.
  • Configured hardware firewall/DMZ for infrastructure and web services; installed video conferencing system using ISDN and T1 lines.
  • Project History: Implemented a new site configuring Cisco router and 5509 switch going over a T1 facility.
  • Designed and implemented installation of point-to-point T1 circuit between Manila and Seattle for voice and data traffic.
  • Planned and designed the integration of encrypted high-speed digital multiplexers and T1 telephone switches.
  • Integrated WAN communications (Point to Point T1lines) to connect remote locations.
  • Ordered new T1 circuits, network, servers and computer room equipment.
  • Maintain T1 circuits to provide voice and data services to users.
  • Implemented Ethernet services across WAN to replace T1 and DS3 services.
  • Coordinated sales & engineering teams on T1 and T3 Projects.
  • Led District-wide WAN upgrade from T1 infrastructure to fiber-optic connections.
  • Monitored over 120 T1 circuits for the call center.

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47. Nortel

low Demand
Here's how Nortel is used in Network Manager jobs:
  • Conducted capacity and performance management on large CISCO and NorTel product networks.
  • Established NORTEL as an optical equipment supplier to BellSouth.
  • Maintained and administered 50+ Nortel Business Policy switches, NCC-based fiber- optic/Cat-5 distribution center.
  • Worked as a team to design, procure and implement the Nortel Network Gigabit solution using Passport 8000 series backbone switches.
  • Design, implemented and supported private network infrastructure for the NISA group (R&D dept inside Nortel).
  • Operated/maintained a $20 million, 20K-line Nortel CS2100 telephone switch supporting Department of Defense customers worldwide.
  • Direct responsible for three Nortel Voice Systems (81C/11C/1000E) spread out to three different locations.
  • Tasked with navigating the $10.5M Nortel/Meridian Voice Switch including MSL-100/DMS-100 to facilitate full operational functionality.
  • Manage HP ProCurve, Cisco and Nortel networking equipment, including VLAN provisioning and ACL management.
  • Managed a staff of four, operators; billing analyst and two Nortel techs.
  • Operated and maintained IBM Blade Center environment, Nortel, Cisco switches and VLANS.
  • Designed and maintained an 8 station Call Center with the ACD provided my Nortel.
  • Installed and maintained a Nortel BCM 400 with IP Telephony Integration.
  • Trained Verizon Wireless Engineers and Technicians on Nortel system.
  • Installed and maintained Nortel IP phones
  • WAN Operations, G-2/6 liaison for new activations, Edge Access, Cisco, Juniper, Foundry and Nortel devices.
  • Manage a Gigabit fiber Metropolitan Area Network, consisting of Cisco, Avaya, and Nortel switches.
  • Install HP/Baystack and Fore Systems Hubs, Nortel/Bay Networks routers, and Cisco routers.
  • Managed team of 5 engineers Administration of Nortel CS1000 and Cisco Call Manager systems.
  • Voice and Data integration across WAN links, primarily with Nortel centric solutions.

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48. Network Performance

low Demand
Here's how Network Performance is used in Network Manager jobs:
  • Performed packet analysis to assess network performance and detect malicious activity and traffic and revise network configurations as required for improvements.
  • Monitored proactively Network performance and trends to resolve any developing problem and anomaly issues; and also developed remedy solutions.
  • Establish network by evaluating network performance issues including availability, utilization, throughput, and latency.
  • Designed and produced network monitoring tools, ensuring diligent assessment of network performance and activity.
  • Maintain computing environment by identifying network requirements, installing upgrades, and monitoring network performance.
  • Identify process inefficiencies and implement solutions that maximize network performance and customer experience.
  • Implemented open-source network monitoring solution for instant notification of network performance and failure.
  • Monitored network performance and provided recommendations to management to improve current systems.
  • Monitored network performance to determine system requirements for upgrades and improvements.
  • Maintained network performance; performed second-level problem determination to resolve problems.
  • Tracked and analyzed network performance reporting for service level agreements.
  • Designed and installed network monitoring devices to improve network performance.
  • Developed and /or interpreted reports on contracted network performance.
  • Managed Network Performance Forecasting and Network Optimization Engineering.
  • Monitor network performance and perform remediation where necessary.
  • Monitored network performance using Cisco Network Assistant.
  • Monitor bandwidth utilization and network performance.
  • Ensured highly available network performance.
  • Increased network performance and security by upgrading existing network environment to 100MB and incorporating multiple VLAN's to route network traffic.
  • Monitor and analyze network performance on all servers in the AF/DOD Windows Environment to ensure servers and applications are running error-free.

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49. Frame Relay

low Demand
Here's how Frame Relay is used in Network Manager jobs:
  • Managed, designed, planned, and implemented a variety of client/server systems initiatives for the over frame relay environment.
  • Introduced frame relay, ATM, ISDN, as well as private WAN circuits into PTC corporate network.
  • Key player who deployed a new frame relay WAN system to connect 20 offices and staff members.
  • Converted network from x.25 to Frame Relay service, cutting costs and doubling available network bandwidth.
  • Project managed my team to design and implement Frame Relay network to connect several international offices.
  • Created all network, frame relay and LAN/WAN diagrams; documented/wrote all IT procedures and policies.
  • Used a frame relay WAN connection to our Headquarters and six other Air Force bases.
  • Managed and supported a 60 site frame relay network for first client for this service.
  • Managed corporate office LAN and 34 remote plant offices on the frame relay WAN.
  • Configured Customers Frame Relay PVC circuits on Frame Relay Backbone with guaranteed QoS.
  • Job Duties: Supervises (13) Frame Relay & ATM maintenance technicians
  • Maintained Frame Relay WAN for all telecommunication voice and data functions.
  • Worked to convert PTP networks using IDNX systems to Frame Relay.
  • Implemented, configured and supported Frame Relay WAN for 100+ remote locations
  • Established Frame Relay WAN and ISDN communications between multiply locations.
  • Worked with Frame Relay providers.
  • Acted as a single point of contact to Cisco and WAN Frame Relay provider (AT&T).
  • Managed a Frame Relay WAN Network for 79 locations via Cisco 7000, 7010 and 2501's.
  • Created and managed a staff of software support engineers who maintained the Ascend Frame Relay and the ATM switch network.
  • Transitioned 17 locations from an ISDN/Frame Relay network to redundant Fiber Optics network utilizing Nortel Passport 8600 routing switches.

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20 Most Common Skill for a Network Manager

Customer Service11.5%
Windows XP11%
Infrastructure8.6%
Hardware Issues8.5%
Remote Access5.6%
Routers4.8%
Backup4.7%
Active Directory4.4%

Typical Skill-Sets Required For A Network Manager

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
8%
8%
2
2
Windows XP
Windows XP
7.6%
7.6%
3
3
Infrastructure
Infrastructure
5.9%
5.9%
4
4
Hardware Issues
Hardware Issues
5.9%
5.9%
5
5
Remote Access
Remote Access
3.9%
3.9%
6
6
Routers
Routers
3.3%
3.3%
7
7
Backup
Backup
3.2%
3.2%
8
8
Active Directory
Active Directory
3%
3%
9
9
LAN
LAN
3%
3%
10
10
VPN
VPN
2.8%
2.8%
11
11
Internet
Internet
2.8%
2.8%
12
12
Desktop
Desktop
2.5%
2.5%
13
13
Recovery Procedures
Recovery Procedures
2.5%
2.5%
14
14
PCS
PCS
2.3%
2.3%
15
15
Firewall
Firewall
2.3%
2.3%
16
16
Data Centers
Data Centers
2.2%
2.2%
17
17
Email
Email
2.1%
2.1%
18
18
Voip
Voip
2%
2%
19
19
SQL
SQL
2%
2%
20
20
Setup
Setup
1.8%
1.8%
21
21
Domain
Domain
1.6%
1.6%
22
22
Vmware
Vmware
1.6%
1.6%
23
23
Tcp/Ip
Tcp/Ip
1.6%
1.6%
24
24
DNS
DNS
1.6%
1.6%
25
25
Security Policies
Security Policies
1.5%
1.5%
26
26
Technical Support
Technical Support
1.4%
1.4%
27
27
Network Security
Network Security
1.3%
1.3%
28
28
SAN
SAN
1.3%
1.3%
29
29
Linux
Linux
1.3%
1.3%
30
30
Helpdesk
Helpdesk
1.2%
1.2%
31
31
Unix
Unix
1.2%
1.2%
32
32
Project Management
Project Management
1.1%
1.1%
33
33
Citrix
Citrix
1.1%
1.1%
34
34
Troubleshoot
Troubleshoot
1.1%
1.1%
35
35
Phone System
Phone System
1.1%
1.1%
36
36
Information Technology
Information Technology
1%
1%
37
37
Network Operations
Network Operations
0.9%
0.9%
38
38
Ethernet
Ethernet
0.9%
0.9%
39
39
Mpls
Mpls
0.8%
0.8%
40
40
Local Area
Local Area
0.8%
0.8%
41
41
Netware
Netware
0.8%
0.8%
42
42
PBX
PBX
0.8%
0.8%
43
43
IIS
IIS
0.8%
0.8%
44
44
OS
OS
0.7%
0.7%
45
45
Intranet
Intranet
0.7%
0.7%
46
46
T1
T1
0.7%
0.7%
47
47
Nortel
Nortel
0.6%
0.6%
48
48
Network Performance
Network Performance
0.6%
0.6%
49
49
Frame Relay
Frame Relay
0.6%
0.6%

10,998 Network Manager Jobs

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