What does a network manager do?
A network manager is responsible for monitoring the efficient network connection of the company's technology systems, analyzing system designs, and overseeing installation processes and programs. Network managers inspect the efficiency of existing network management systems, upgrading network data to boost optimal performance and communication transportation. A network manager must have excellent knowledge of technology disciplines and should always be updated with the recent technology trends, guiding the network staff on their tasks and immediately resolving system defects and discrepancies.
Network manager responsibilities
Here are examples of responsibilities from real network manager resumes:
- Negotiate and manage customer SLA's.
- Manage a remote nationwide team of database Sr.
- Manage vendor for all PBX move add and changes.
- Manage environment in support of define CDRL's and SLA's.
- Lead the architecture design for PCI (payment card industry) compliance.
- Manage iRules and VIP setup on F5's and juniper load balance.
- Maintain network connectivity using Cisco switches and routers with satellite communications in a hostile environment.
- Perform performance monitoring on Cisco routers, switches and firewalls to assure dependable and uninterrupt operation of communications.
- Implement best practices (ITIL v.3 standards).
- Load and configure TACLANE encryption devices.
- Install MS-SMS server and SQL 2K database.
- Work closely with Medicare, and Medicaid departments to broaden network.
- Install new 4x10GB modules in the core routers and perform IOS upgrades.
- Utilize Solarwinds to monitor campus network, providing quick resolution to complex issues.
- Provide technical support and programming for test departments on DOD and FAA contracts.
Network manager skills and personality traits
We calculated that 12% of Network Managers are proficient in Customer Service, Fault Management, and Network Infrastructure. They’re also known for soft skills such as Analytical skills, Communication skills, and Problem-solving skills.
We break down the percentage of Network Managers that have these skills listed on their resume here:
- Customer Service, 12%
Researched, recommended and implemented new hardware and software into the administrative, customer service and manufacturing environment to increase efficiency.
- Fault Management, 6%
Developed network management policies and procedures in the area of configuration, security, performance and fault management.
- Network Infrastructure, 5%
Designed and implemented the network infrastructure, data storage schemes, client configurations, workstation management system and hardware/software inventory system.
- Switches, 4%
Maintained three classified networks and long-haul communication systems encompassing routers, switches, transceiver components and database administration.
- Network Hardware, 4%
Consulted with customers to determine network hardware and software requirements, and calculated approximate installation time requirements for quotation purposes.
- Project Management, 4%
Assisted with IT project management and deliver projects on schedule and within budget, while satisfying agreed-upon customer requirements and specifications.
"customer service," "fault management," and "network infrastructure" are among the most common skills that network managers use at work. You can find even more network manager responsibilities below, including:
Analytical skills. One of the key soft skills for a network manager to have is analytical skills. You can see how this relates to what network managers do because "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." Additionally, a network manager resume shows how network managers use analytical skills: "utilized activity directory security databases and templates, established security policies in accordance with company directives. "
Communication skills. Another soft skill that's essential for fulfilling network manager duties is communication skills. The role rewards competence in this skill because "administrators must describe problems and their solutions to non-it workers." According to a network manager resume, here's how network managers can utilize communication skills in their job responsibilities: "implemented, tested and troubleshoot network systems and data communications infrastructures. "
Problem-solving skills. Another skill that relates to the job responsibilities of network managers is problem-solving skills. This skill is critical to many everyday network manager duties, as "administrators must quickly resolve problems that arise with computer networks." This example from a resume shows how this skill is used: "managed multi-domain ad environments alongside various unix\linux platforms such as solaris, hp-ux and rhel used for telephony solutions. "
The three companies that hire the most network managers are:
- Deloitte213 network managers jobs
- NaphCare24 network managers jobs
- Merchants Fleet22 network managers jobs
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Compare different network managers
Network manager vs. Information technology operations manager
An Information Technology Operations Manager is responsible for the smooth running of the computer systems. They ensure the operation of computer systems in accordance with specifications, costs, and timelines.
While similarities exist, there are also some differences between network managers and information technology operations manager. For instance, network manager responsibilities require skills such as "fault management," "network hardware," "routers," and "provider network." Whereas a information technology operations manager is skilled in "itil," "cloud," "azure," and "service delivery." This is part of what separates the two careers.
Information technology operations managers earn the highest salaries when working in the finance industry, with an average yearly salary of $131,479. On the other hand, network managers are paid more in the technology industry with an average salary of $105,251.On average, information technology operations managers reach similar levels of education than network managers. Information technology operations managers are 2.4% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.Network manager vs. Information technology systems manager
An information technology systems manager is responsible for monitoring the efficiency and optimal performance of the organization's technology systems. Information technology systems managers ensure the safety and security of all the network systems, developing standard operating procedures to avoid unauthorized access and suspicious activities. They also identify technical opportunities to improve network infrastructures and technology solutions. An information technology systems manager must have excellent knowledge of the technology industry, as well as a strong command of programming languages and system codes to design configuration and maintain the stability of systems.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that network manager responsibilities requires skills like "fault management," "network hardware," "lan wan," and "routers." But an information technology systems manager might use other skills in their typical duties, such as, "management system," "technical support," "microsoft system center," and "hr."
On average, information technology systems managers earn a higher salary than network managers. Some industries support higher salaries in each profession. Interestingly enough, information technology systems managers earn the most pay in the hospitality industry with an average salary of $139,343. Whereas network managers have higher pay in the technology industry, with an average salary of $105,251.Average education levels between the two professions vary. Information technology systems managers tend to reach similar levels of education than network managers. In fact, they're 0.0% more likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Network manager vs. Information technology support manager
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from network manager resumes include skills like "fault management," "switches," "network hardware," and "lan wan," whereas an information technology support manager is more likely to list skills in "itil," "desk support," "customer satisfaction," and "database. "
Information technology support managers earn the highest salary when working in the finance industry, where they receive an average salary of $117,341. Comparatively, network managers have the highest earning potential in the technology industry, with an average salary of $105,251.When it comes to education, information technology support managers tend to earn similar degree levels compared to network managers. In fact, they're 1.8% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.Network manager vs. Information engineer
An information engineer is responsible for monitoring the efficiency of computer systems and network infrastructure, performing configuration to boost the optimal performance of the technology systems. Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence. They also design new network systems according to business needs and client specifications, running multiple diagnostic tests to ensure effectiveness before the release of final deliverables. An information engineer should have excellent technical skills, as well as a strong command of programming languages and system codes.
Types of network manager
Updated January 8, 2025
