The network operation technician installs and maintains network infrastructure, resolves network issues, and collects network performance data in line with the IT teams and field technicians. You will assist in running diagnostic tests on the communication between modems, routers, servers, and computers. With your experience, you will help install, configure and update networking accessories for the end-users. You will create a data backup, data security, retrieval, and achieving procedures. In addition to this, you will train junior IT staff while providing onsite field technicians with remote technical support. Lastly, you will make sure you are current with the recent trends and advancements in network infrastructure and technologies.
The educational requirement for the post is a bachelor's degree in Computer science, information science, or specialization in network engineering. Professional certification is an added advantage. Excellent organizational, interpersonal, communication, collaboration, and time management skills are required for this post. They earn an average of $50,669 a year.