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Become A Network Operation Technician

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Working As A Network Operation Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $89,580

    Average Salary

What Does A Network Operation Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Network Operation Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Do you work as a Network Operation Technician?

Network Operation Technician Jobs

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Network Operation Technician Career Paths

Network Operation Technician
Field Service Technician Technical Support Specialist Information Technology Manager
Data Center Manager
9 Yearsyrs
Systems Engineer Information Technology Consultant Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Technical Support Engineer Systems Analyst Information Systems Manager
Director Of Information Services
9 Yearsyrs
Technical Support Engineer Network Engineer Information Technology Manager
Director Of Information Technology Security
12 Yearsyrs
Network Administrator Information Technology Director
Director Of Information Technology Services
12 Yearsyrs
Project Manager Information Technology Project Manager Information Technology Director
Director Of Infrastructure Operations
13 Yearsyrs
Field Service Technician Network Technician Network Manager
Director, Network Operations
10 Yearsyrs
Senior Network Engineer Lead Network Engineer
Incident Manager
10 Yearsyrs
Systems Administrator Network Engineer Network Administrator
Information Systems Manager
6 Yearsyrs
Network Engineer Network Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Systems Administrator Information Technology Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Network Technician Systems Administrator Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Network Administrator Systems Administrator Information Technology Manager
Information Technology Support Manager
8 Yearsyrs
Systems Engineer Senior Network Engineer Network Administrator
Information Technology Systems Manager
8 Yearsyrs
Project Manager Technical Project Manager Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Network Technician Information Technology Manager Information Technology Project Manager
Infrastructure Project Manager
11 Yearsyrs
Network Engineer Systems Engineer
Manager, Systems Engineering
9 Yearsyrs
Network Operations/Network Engineer Senior Network Engineer Infrastructure Manager
Senior Manager Infrastructure
12 Yearsyrs
Information Technology Specialist Desktop Support Specialist Technical Support Engineer
Technical Account Manager
7 Yearsyrs
Information Technology Specialist Systems Engineer Technical Manager
Technical Operations Manager
8 Yearsyrs
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Do you work as a Network Operation Technician?

Help others decide if this is a good career for them

Average Length of Employment
Network Technician 3.1 years
Network Operator 3.0 years
NOC Technician 1.9 years
Network Internship 0.6 years
Top Employers Before
Technician 5.5%
Top Employers After
Technician 4.4%
Engineer 3.9%
Consultant 2.9%

Do you work as a Network Operation Technician?

Network Operation Technician Demographics

Gender

Male

81.8%

Female

16.9%

Unknown

1.3%
Ethnicity

White

59.9%

Hispanic or Latino

15.8%

Black or African American

12.2%

Asian

7.9%

Unknown

4.1%
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Languages Spoken

Spanish

37.5%

Carrier

30.0%

Arabic

5.0%

French

3.8%

German

2.5%

Portuguese

2.5%

Japanese

2.5%

Swedish

1.3%

Hawaiian

1.3%

Chinese

1.3%

Vietnamese

1.3%

Uzbek

1.3%

Tigrinya

1.3%

Turkish

1.3%

Amharic

1.3%

Mandarin

1.3%

Persian

1.3%

Russian

1.3%

Polish

1.3%

Cantonese

1.3%
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Network Operation Technician Education

Schools

University of Phoenix

21.7%

Strayer University

13.2%

University of Maryland - University College

8.8%

Community College of the Air Force

7.2%

Northern Virginia Community College

6.3%

George Mason University

4.1%

Johnson County Community College

3.5%

Western Governors University

3.5%

Kaplan University

3.5%

American InterContinental University

3.1%

Prince George's Community College

2.8%

New York University

2.8%

University of North Texas

2.5%

Ashford University

2.5%

Arizona State University

2.5%

Northeastern University

2.5%

Southern New Hampshire University

2.5%

American University

2.5%

Villanova University

2.2%

Western Washington University

2.2%
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Majors

Computer Information Systems

15.0%

Business

13.5%

Computer Science

11.5%

Information Technology

10.7%

Computer Networking

10.3%

Electrical Engineering

8.2%

Electrical Engineering Technology

3.2%

Communication

3.2%

Information Systems

3.0%

Management

2.4%

Criminal Justice

2.3%

Computer Systems Security

2.2%

Project Management

2.2%

Telecommunications Management

2.0%

Computer Engineering

2.0%

General Studies

1.8%

Liberal Arts

1.8%

Computer Technical Support

1.7%

Accounting

1.5%

Environmental Control Technologies/Technicians

1.4%
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Degrees

Bachelors

38.1%

Other

23.4%

Associate

21.0%

Masters

10.3%

Certificate

5.7%

Diploma

1.3%

Doctorate

0.1%

License

0.0%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Network Operation Technician Salaries

Job Title Company Location Start Date Salary
Specialist-Network Operations Verizon Business Network Services San Francisco, CA May 25, 2015 $129,541
Specialist-Network Operations Verizon Business Network Services, Inc. Cupertino, CA Nov 12, 2012 $129,541
Specialist-Network Operations Verizon Business Network Services San Francisco, CA May 25, 2012 $129,541
Network Operations Specialist Disney Worldwide Services, Inc. Seattle, WA Jun 26, 2016 $115,000
Specialist-Network Operations Verizon Communications Inc., & All Its Subsidiaries & Affiliates Ashburn, VA Aug 26, 2015 $112,362
Specialist-Network Operations Verizon Services Corporation Ashburn, VA Nov 11, 2013 $104,098
Specialist-Network Operations (Cmts-Web Technolo Verizon Online LLC Grapevine, TX Dec 15, 2010 $101,043
Specialist-Network Operations MCI Communications Services, Inc. Ashburn, VA Sep 30, 2012 $99,258 -
$117,000
Network Operations Technician Bloomberg, LP New York, NY Nov 28, 2011 $95,334
Specialist-Network Operations Verizon Services Organization, Inc. Temple Terrace, FL Feb 26, 2013 $90,697
Network Operations Technician Google Inc. Mountain View, CA Jun 27, 2016 $89,000
Network Operations Technician Bloomberg, LP Dayton, NJ May 21, 2012 $87,662
Network Operations Center Technician Google Inc. Mountain View, CA Sep 16, 2014 $86,000
Network Operations Specialist-Contractor Tvisha Technologies Inc. Rock Hill, SC Sep 15, 2015 $84,000
Specialist Network Operations (Central Office Supe Verizon Services Corporation Reston, VA Oct 01, 2010 $83,210
Specialist-Network Operations (System Specialist) Verizon Services Corporation Reston, VA Feb 25, 2011 $83,200
Specialist-Network OPS (Specialist-Web Development Verizon Services Organization, Inc. Temple Terrace, FL Oct 31, 2013 $81,849
Network Management Operations Technician (Tier 2) Peoples Choice Stafffing, Inc. Bridgeton, MO Apr 01, 2011 $81,393
Network Operations Specialist Ericsson Inc. Plano, TX Jul 24, 2010 $78,221 -
$105,829
Specialist-Network Operations Verizon Services Corporation Reston, VA Sep 19, 2012 $73,445
Network Engineering & Operations Specialist Verizon Communications Inc., & All Its Subsidiaries & Affiliates Richardson, TX Apr 13, 2015 $70,050
Network Operations Center Technician Google, Inc. Mountain View, CA Aug 19, 2015 $70,000
Network Operations Center Technician Google Inc. Mountain View, CA Aug 26, 2015 $69,992
Network Operations Technical Specialist II Sprint Nextel Corporation Reston, VA Oct 01, 2009 $65,000

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Top Skills for A Network Operation Technician

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  1. Routers
  2. Troubleshoot
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Upgraded the Local Area Network of our Manila NOC Office from new switches, routers, patch panels and cabling requirements.
  • Promoted to temporary Lead Technician overseeing two technician groups focusing on troubleshooting and new circuit testing.
  • Work with other internal support organizations within Information Services to achieve departmental goals and meet customer service level agreements.
  • Used a variety of proprietary Computer Networks to insure accuracy of Provider Data
  • Maintained high profile customer accounts, utilizing Local Exchange Carries (LEC) and remote access into DMS and 5ESS switches.

How Would You Rate Working As a Network Operation Technician?

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Top Network Operation Technician Employers

Jobs From Top Network Operation Technician Employers

Network Operation Technician Videos

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