12 Network Operation Technician Resume Examples

Five Key Resume Tips For Writing A Network Operation Technician Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Network Operation Technician Resume templates

Zippia allows you to choose from different easy-to-use Network Operation Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Network Operation Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Doris Gordon
Network Operation Technician
Contact Information
Poughkeepsie, NY
(250) 555-5035
dgordon@example.com
Skills
  • Troubleshoot
  • EMS
  • Management System
  • Network Security
  • Hardware
  • Problem Resolution
  • Escalation Procedures
  • Procedures
  • Snmp
  • On-Site Support
 
 
Employment History
Network Operation Technician2017 - Present
ADVANCED COMPUTER SYS
Poughkeepsie, NY
  • Provide Tier I contact and incident resolution to customers with hardware, software, and application problems.
  • Monitored firewalls, routers, HP hardware, and Cisco hardware.
  • Provided learning experiences for improvement in streamlining disaster recovery.
On-Site Technician2015 - 2017
IBM
Poughkeepsie, NY
  • Installed and configured hardware operating systems and applications.
  • Created many business needs based Microsoft Windows desktop environments for IBM Commercial Customers
  • Supported Email clients (Outlook and lotus) Helped with VPN connectivity setup, troubleshooting, and resolution.
  • Operated IBM mainframe (Z990) and AS400 Mid-Range computers.
  • Performed software and hardware upgrades.
Systems Coordinator2009 - 2015
IBM
New York, NY
  • Created company policies and procedures governing corporate security, email and Internet usage, access control, and incident response.
  • Performed point of sale demonstrations of personal computer systems to prospective clients.
  • Restore HMC's, LPARS and hardware.
  • Provided business analysis, project management, system direction/input to strategy and database enhancements.
  • SAP Project Management Plan Owner and Team Lead Coordinator in the areas of Security and Authorization and Education and Training.
Education
Bachelor's Degree of Computer Networking2001 - 2004
Pennsylvania State University
Main, PA
 
 
Jerry Clark
Network Operation Technician
Contact Info
Falls Church, VA
(300) 555-4815
jclark@example.com
Skills
System Integration
Hardware
Network Security
Autocad
Backup
Personal Computers
Intranet
NOC
Software Support
Technical Assistance
Employment History
Network Operation Technician2019 - Present
Science Applications International ...Falls Church, VA
  • Provided operational and troubleshooting support for email, directory, standard Windows applications, and ONE-NET applications.
  • Installed new or updated existing hardware and configure software.
  • Administer users, groups and security through Active Directory.
  • Mount routers and switches in racks; patching, labeling and documentation.
Network Systems Integrator2012 - 2019
Lockheed MartinMoorestown, NJ
  • Applied OS patches and upgrades on a regular basis, and upgraded administrative tools and utilities.
  • Work with external vendor support teams to resolve application, operating system and infrastructure related issues.
  • Performed File systems & volume management in Linux environment.
  • Configured and installed routers, switches and wireless controllers.
  • Establish trouble tickets for hardware problems.
  • Implemented Windows mid-tier architecture and Sybase on Solaris back-end with LDAP integration to Active Directory.
Network Support Technician2011 - 2012
Single DigitsManchester, NH
  • Support Technician (Level 1) responsible for handling customer hardware and software related calls.
  • Compiled a knowledge base of best practices, checklists, and tools to assist TSE with problem resolution.
  • Administered on-site support, configuration, and installation for all network routers, servers, POS, etc.
  • Created a database with all process users to enable system transition during process modifications.
Education
Bachelor's Degree of Information Technology2008 - 2011
Southern New Hampshire UniversityManchester, NH
 
 
Danielle Robinson
Network Operation Technician
San Diego, CA
(250) 555-6498
drobinson@example.com
Experience
Network Operation Technician2020 - Present
Time Warner Cable EnterprisesSan Diego, CA
  • Managed Windows 2000/XP/2003 servers and PCs.
  • Recommend the best solutions while escalating to next tier support and above, according to NOC procedures.
  • Monitor alarms for Network devices (routers, switches etc.)
  • Lead Technician of staff and consultants for Ethernet conversions (from Token Ring) and IMACs;.
Server Technician2018 - 2020
United States MarineCamp Pendleton South, CA
  • Installed phones, cross wires and LAN connections.
  • Provided IT support and AutoCAD technical support to project teams, and managed project CAD Standards.
  • Maintained and supported HP-UX servers and Windows NT domains.
  • Configured Cisco Routers with the use of the OSI model and IP subnetting.
  • Train users in procedures for new OS.
Network Operator2017 - 2018
Ericsson USAOakbrook Terrace, IL
  • Involved in implementing VLAN's, VTP, Imperva, STP, Trunking(802.1Q, 802.1X).
  • Added users to groups and reset passwords through active directory Supported ACD servers for the group.
  • Utilized, installed, and supported Cisco Routers (3800) and Switches (2820, 2950, 3750).
Skills
SetupCADRoutersTrouble ShootingComputer SystemMacVPNLevel SupportControl SystemsProtocols
Education
Bachelor's Degree In Computer Information Systems2014 - 2017
DeVry UniversityOakbrook Terrace, IL
 
 
Sarah Martin
Network Operation Technician
Employment History
Network Operation Technician2020 - Present
L&S ServicesGainesville, FL
  • Designed and administered data networks (LAN and WAN)
  • Configured and implemented data and network security policies that included Windows NT, Security, and firewall technology.
  • Provided hardware and software support for 250 Windows 95/98 desktop and laptop computers.
  • Configured workstations with DOS, Windows for Workgroups 3.11 and Reflection (for AS400 connectivity.)
  • Installed/removed hardware from systems as required.
Technician2018 - 2020
Gatorland ToyotaGainesville, FL
  • Received parts as they came down the assembly line.
  • Ensured that system hardware, operating systems, software and procedures adhered to standards.
  • Ensured all information on customer vehicles was accurate, making sure correct oil and amount were applied.
  • Patched battery strips to individual battery cores in power plant.
Help Desk Administrator2017 - 2018
ConduentGainesville, FL
  • Answer calls and perform basic troubleshooting steps for internet connections.
  • Set up new storage locations throughout building -Standardized on one setup for new hires.
  • Provided installation and day-to-day support for hardware, software and network components.
  • Diagnosed and repaired hardware, software and system issues.
Education
Bachelor's Degree In Computer Networking2014 - 2017
University of FloridaGainesville, FL
 
 
Contact Information
Gainesville, FL
(240) 555-0432
smartin@example.com
Skills
Patient Care
NOC
Ethernet
Network Security
Sonet
Mac
Business Owners
Customer Vehicles
PPE
Communication
 
 
Carol Holmes
Network Operation Technician
Cherryville, NC
(280) 555-3117
cholmes@example.com
Skills
SharepointRoutersTest EquipmentWindowsLANLinuxComputer SystemMacManagement SystemCustomer Problems
 
 
Employment History
Network Operation Technician2018 - Present
Northrop GrummanCherryville, NC
  • Configure routers to route IP traffic using IGRP distance vector routing protocol.
  • Administered Windows file, web, DHCP and database servers.
  • Provide support for Windows 2000, XP and Vista Install, configure and upgrade computer hardware and software.
  • Connect personal computers and telephones to existing networks.
  • Installed routers, bridges, concentrator s, hubs and other networking devices.
Network Systems Integrator2008 - 2018
United States MarineCherryville, NC
  • Configure File Systems and administer using NFS.
  • Experienced with Windows OS, including the installation, configuration, troubleshooting, and migration from earlier versions of Windows.
  • Assisted in the configuration, migration, and installation of Windows 2000 network from a WINNT network.
  • Sustain readiness of critical computer systems.
  • Implemented CDMA wireless system, including switch, base stations, power, and grounding in the San Francisco Bay area.
Administrative Technical Support2006 - 2008
Alltel Communications of VirginiaTallahassee, FL
  • Project lead for Windows XP Sundown conversion.
  • Performed configurations/troubleshooting of communication hardware and software to customers.
  • Supported Windows 2000 (NT), and check TCP/IP settings for accuracy.
  • Configure computer and user settings in Active Directory.
Education
Bachelor's Degree of Information Technology2003 - 2006
Florida State UniversityTallahassee, FL
 
 
Doris Gordon
Network Operation Technician
Contact Information
Poughkeepsie, NY
(250) 555-5035
dgordon@example.com
Skills
  • Troubleshoot
  • EMS
  • Management System
  • Network Security
  • Hardware
  • Problem Resolution
  • Escalation Procedures
  • Procedures
  • Snmp
  • On-Site Support
 
 
Employment History
Network Operation Technician2017 - Present
ADVANCED COMPUTER SYS
Poughkeepsie, NY
  • Provide Tier I contact and incident resolution to customers with hardware, software, and application problems.
  • Monitored firewalls, routers, HP hardware, and Cisco hardware.
  • Provided learning experiences for improvement in streamlining disaster recovery.
On-Site Technician2015 - 2017
IBM
Poughkeepsie, NY
  • Installed and configured hardware operating systems and applications.
  • Created many business needs based Microsoft Windows desktop environments for IBM Commercial Customers
  • Supported Email clients (Outlook and lotus) Helped with VPN connectivity setup, troubleshooting, and resolution.
  • Operated IBM mainframe (Z990) and AS400 Mid-Range computers.
  • Performed software and hardware upgrades.
Systems Coordinator2009 - 2015
IBM
New York, NY
  • Created company policies and procedures governing corporate security, email and Internet usage, access control, and incident response.
  • Performed point of sale demonstrations of personal computer systems to prospective clients.
  • Restore HMC's, LPARS and hardware.
  • Provided business analysis, project management, system direction/input to strategy and database enhancements.
  • SAP Project Management Plan Owner and Team Lead Coordinator in the areas of Security and Authorization and Education and Training.
Education
Bachelor's Degree of Computer Networking2001 - 2004
Pennsylvania State University
Main, PA
 
 
Jerry Clark
Network Operation Technician
Contact Info
Falls Church, VA
(300) 555-4815
jclark@example.com
Skills
System Integration
Hardware
Network Security
Autocad
Backup
Personal Computers
Intranet
NOC
Software Support
Technical Assistance
Employment History
Network Operation Technician2019 - Present
Science Applications International ...Falls Church, VA
  • Provided operational and troubleshooting support for email, directory, standard Windows applications, and ONE-NET applications.
  • Installed new or updated existing hardware and configure software.
  • Administer users, groups and security through Active Directory.
  • Mount routers and switches in racks; patching, labeling and documentation.
Network Systems Integrator2012 - 2019
Lockheed MartinMoorestown, NJ
  • Applied OS patches and upgrades on a regular basis, and upgraded administrative tools and utilities.
  • Work with external vendor support teams to resolve application, operating system and infrastructure related issues.
  • Performed File systems & volume management in Linux environment.
  • Configured and installed routers, switches and wireless controllers.
  • Establish trouble tickets for hardware problems.
  • Implemented Windows mid-tier architecture and Sybase on Solaris back-end with LDAP integration to Active Directory.
Network Support Technician2011 - 2012
Single DigitsManchester, NH
  • Support Technician (Level 1) responsible for handling customer hardware and software related calls.
  • Compiled a knowledge base of best practices, checklists, and tools to assist TSE with problem resolution.
  • Administered on-site support, configuration, and installation for all network routers, servers, POS, etc.
  • Created a database with all process users to enable system transition during process modifications.
Education
Bachelor's Degree of Information Technology2008 - 2011
Southern New Hampshire UniversityManchester, NH
 

What Should Be Included In A Network Operation Technician Resume

1

1. Add Contact Information To Your Network Operation Technician Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Network Operation Technician Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Network Operation Technician Resume Relevant Education Example #1
Bachelor's Degree In Computer Networking 2014 - 2016
Pennsylvania State University Main, PA
Network Operation Technician Resume Relevant Education Example #2
Bachelor's Degree In Information Technology 2014 - 2016
Southern New Hampshire University Manchester, NH
3

3. Next, Create A Network Operation Technician Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Network Operation Technician
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Network Operation Technician Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Professional Services Engineer
Lincoln National
  • Maintained and managed corporate SCOM (System Center Operations Manager) infrastructure hierarchies.
  • Performed administrative and clerical procedures, managing files and records, frequent customer interactions, and other office procedures.
  • Deployed and developed enterprise software, scripting, macro/query writing, and software troubleshooting/debugging.
  • Performed upgrade of firmware on SAN switches and adding new switches to SAN fabric.
  • Researched and selected RIM Blackberry Enterprise Server as the wireless solution and negotiated corporate service contracts with AT&T.

Work History Example # 2
Network Operation Technician
ITT
  • Monitored and Repaired Base network equipment to include Promina 800 Multiplexer and Cisco Equipment.
  • Managed and coordinated circuit activations with customers, commercial vendors, satellite operators, and LAN / WAN providers.
  • Helped students work with windows server.
  • Administered, supported RSA SecurID VPN solution.
  • Managed, configured and maintained SIPR, NIPR, and CENTRIX Enterprise-class Army Network.

Work History Example # 3
LAN Administrator
State Street Bank
  • Implemented newer technologies including OSPF, Hipersockets, Sysplex Distributor.
  • Minimized risk on client machines and bank servers by applying updated Microsoft updates and security patches.
  • Created new user setups, team processing, modifications, and business calendars in ACS using MS Access and ACS application.
  • Adopted remote desktop support tools, improving productivity, increasing satisfaction, and reducing downtime.
  • Imaged desktops and laptops for deployment of users by department while ensuring the accuracy and availability of inventory.

Work History Example # 4
Network Operation Technician
Time Warner Cable Enterprises
  • Relocated to Portland, OR, to settle and pursue a long term career in Marketing or Sales.
  • Installed, Diagnosed, and Repaired HFC Systems, Installed, Diagnosed, and Repaired Customer cable and internet systems
  • Analyzed and resolved OS and network issues with Windows and Macintosh systems.
  • Communicated directly with the Global NOC concerning our issues and acted as liaison between technical support, management and the GNOC.
  • Isolated single user issues for TWC Roadrunner residential & commercial DNS and other reported messaging issues.

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5. Highlight Your Network Operation Technician Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your network operation technician resume:

  1. Network 5 Certification
  2. Security 5 Certification
  3. CCNA Routing and Switching Certification (CCNA RS)
  4. Cisco Certified Network Associate Security (CCNA)
  5. CompTIA Network+
  6. CCNP Service Provider Operations (CCNP)
  7. Cisco Certified Entry Networking Technician (CCENT)
  8. Cisco Certified Network Associate (CCNA)
  9. Master Certified Electronics Technician (CETma)
  10. Certified Network Computer Technician (CNCT)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021