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Become A Network Operations Analyst

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Working As A Network Operations Analyst

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $97,020

    Average Salary

What Does A Network Operations Analyst Do At Apex Systems

* Maintaining the integrity of current and historical documentationInitiating and commanding conference bridges on high profile issuesAccess knowledge bases, policy manuals, frequently asked question resources and other reference materials to aid in problem resolutionIdentify and learn appropriate software and hardware used and supported by the organizationPerform post-resolution follow-ups to incident requests for customer satisfactionRecommend or suggest methods to simplify or enhance procedures and technology processesPerform communication activities to customers in regards to providing current status on trouble ticketsProvides and updates documentation of network and operating procedures and guidelines
* Performs security assessments and provide recommendations for existing configurations
* Ensures a secure and robust environment for the administration system
* Performs maintenance on servers and desktops
* Performs patch/security updates to physical and virtual servers
* Ensures proper security protocols and guidelines are followed
* Protects the network from vulnerabilities
* Monitors and performs replication, backups and recovery
* Monitors, improves and maintains the disaster-recovery environments
* Uses project management tools and techniques to implement new initiatives
* Reports project status
* Works with end users or lower-level staff to achieve common goals
* Performs cost/benefit analysis of proposed IT projects
* Provides system analysis/troubleshooting by reviewing logs and working with application teams on production issues
* Leads projects for infrastructure and systems upgrades/implementations
* Performs other duties as assigned
* Requires basic knowledge of discipline
* Uses established procedures to solve standard, straight-forward problems
* Has the ability to perform routine assignments based on detailed instructions/past practices

What Does A Network Operations Analyst Do At Belcan

* Use Security Information and Event Monitoring and other native tools to monitor security-related events on a 24x7 basis
* Detection, notification and escalation of appropriate security related events to the appropriate team
* Provide 1st level security event analysis, support and triage to identify potential anomalies, infections and threats
* Perform data collection to provide to the appropriate team
* Perform data analysis on various reporting environments
* Work with other teams to ensure maximum up-time of our applications
* Detection, notification and escalation of any issues with the applications
* Proactively update documentation of systems/network, troubleshooting guides, policies and procedures
* Maintain a knowledge-base of troubleshooting and problem resolution steps

What Does A Network Operations Analyst Do At MDI Group-It Workforce Solutions for What's Next

Monitoring NOC for network and server alerts Performing NOC maintenance and support activities Proactively ensuring continuous system availability Troubleshooting network errors and outages (Cisco devices) Troubleshooting and administration in a Windows Server environment Troubleshooting and administration in a Linux Server environment Remedy / Help Desk Responsibilities: Resolving Network and Server tickets Logging activities and resolutions within Help Desk ticketing application, Remedy Ensures their assigned day to day tasks and projects are resolved and delivered Documents and shares processes, activities, and updates in a shared document repository

What Does A Network Operations Analyst Do At Washington Metropolitan Area Transit Authority

* _
* This position is responsible for providing support and services to Tier III NOC Analyst and the Network Operation Center, which provides 24 X 7 fault monitoring, network management and troubleshooting for the entire WMATA Wide Area Network Infrastructure.
* Responsible for protecting the integrity of the WMATA Wide Area Network infrastructure to ensure and protect the transport of data traffic information traveling across the network infrastructure reaches its destination without any disruption to services due to hackers, virus, intrusion or breach to various network components connected to the network infrastructure.
* Fault Monitoring provides for "in-service" or "out-of-service" monitoring and upon identification of a problem, WMATA personnel alerts, meeting Service Level Agreement for detecting in five minutes, responding in twenty minutes and restoring services within two hours.
* Proficient in utilizing various monitoring tools such as NMS systems, configuration managers, and proprietary tools.
* Responsible for escalation and notification of network incidents to engage the appropriate personnel in immediate problem resolution leading to service restoration, as dictated by incident severity.
* Provides both statistical and graphical performance information on the network.
* Reports include information on traffic patterns, bandwidth utilization, protocols used, and tuning recommendations from our team of experienced Senior Network Operation Analysts.
* Construct and maintains a graphical network map for WMATA.
* As an added service, topology and design concerns will be noted with recommendations for improvement.
* Troubleshoot circuit, LAN, WAN, ingress, and egress connectivity incidents which may span various network configurations, systems, and protocols.
* Store and maintain router and/or switch configurations on a secure server.
* In the event of a failure requiring replacement Network Operations Personnel can download the configuration of a device enabling a fast restoration of service.
* Track and report on quality level of service for Networks, Groups, Servers, and Functional Units in conformance to SLAs.
* Replaces network devices every three years and break/fix maintenance on all currently supported devices.
* Provides hardware and software support for Windows NT/2000 server, Unix hosts, Cisco routers, switches, CSU/DSUs, and communication circuits.
* Provides server administration and troubleshooting (Windows NT/2000) Responsible for email administration and troubleshooting (Exchange 5
* The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position.
* It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision

What Does A Network Operations Analyst Do At Cigna

* Tactical Ops Management of PODs
* POD Visits & Communications
* Analysis & Financial Review
* Stars & Clinical Metrics Collection
* Misc.
* Administrative Responsibilities
* Submit all PDM requests throughout the month
* Trouble shoot claims issues for
* Investigate grievances
* Attend various meetings and assist with facilitation
* Handle all PCP issues - calls or emails
* Handle customer service member issues - calls or emails

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How To Become A Network Operations Analyst

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.


Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.


Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Network Operations Analyst jobs

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Real Network Operations Analyst Salaries

Job Title Company Location Start Date Salary
Network Operations Center Analyst Google Inc. Mountain View, CA Dec 15, 2015 $120,000
Network Operations Center Analyst Google Inc. Mountain View, CA Feb 24, 2015 $120,000
Network Operation Center Analyst Google Inc. Mountain View, CA May 05, 2014 $120,000
Network Operations Analyst Epana Networks, Inc. New York, NY Dec 27, 2010 $82,650
Network Operations Center Senior Analyst Navinet, Inc. Boston, MA Aug 02, 2015 $75,000 -
Network Operations Center Senior Analyst Navinet, Inc. Boston, MA Sep 01, 2014 $75,000 -
Network Operations Analyst Central Purchasing, LLC Camarillo, CA Aug 15, 2010 $70,000
Network Operations Analyst Netcom Systems, Inc. Edison, NJ Jan 05, 2016 $66,000
Supply Network Operations Analyst Baxter Hodell Donnelly Preston, Inc. Cincinnati, OH Sep 19, 2015 $65,000
Network Operations Analyst Netcom Systems, Inc. Norwalk, CT Jul 09, 2016 $63,357
Network Operations Center (NOC) Analyst AOL, Inc. Dulles Town Center, VA Sep 10, 2015 $61,714 -
Network Operations Analyst Netcom Systems, Inc. Norwalk, CT Sep 01, 2015 $61,006
Network Operations Analyst Ericsson Inc. Overland Park, KS May 16, 2011 $60,632 -
Network Operation Analyst Imatrix Technologies Inc. Yaphank, NY Sep 20, 2016 $60,000
Network Operations Analyst Netcom Systems, Inc. Edison, NJ Aug 26, 2014 $60,000
Network Operations Analyst Fluent, Inc. New York, NY Sep 15, 2013 $58,728
Network Operations Analyst Netcom Systems, Inc. Edison, NJ Sep 06, 2014 $57,000

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Top Skills for A Network Operations Analyst


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Top Network Operations Analyst Skills

  1. Network Hardware
  2. Procedures
  3. Routers
You can check out examples of real life uses of top skills on resumes here:
  • Performed installation and modification of network hardware and software as required.
  • Monitored satellite channel utilization and performed system load balancing and recovery through manual channel assignments and customer communication back off procedures.
  • Coded firewalls and configuration in both Linux and Cisco Routers, configured Net Gear and Cisco Catalyst switches.
  • Ensured continuous operation of satellite and terrestrial communication systems via monitoring, troubleshooting, and recovery of network and computer equipment.
  • Supported platform servers in the data center by replacing disk drives and other faulty UNIX and Windows server peripherals.

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