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Become A Network Operations Analyst

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Working As A Network Operations Analyst

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $68,000

    Average Salary

What Does A Network Operations Analyst Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Network Operations Analyst

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Network Operations Analyst Career Paths

Network Operations Analyst
Network Engineer Network Administrator Systems Engineer
Manager, Systems Engineering
9 Yearsyrs
Network Engineer Network Administrator Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Network Engineer Systems Engineer Project Manager
Infrastructure Project Manager
11 Yearsyrs
Systems Administrator Information Technology Manager Information Technology Director
Senior Director Of Information & Technology
14 Yearsyrs
Systems Administrator Information Technology Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Systems Administrator Project Manager Information Technology Director
Director Of Information Technology Services
12 Yearsyrs
Network Administrator Information Systems Manager
Information Systems Director
8 Yearsyrs
Network Operations Manager Project Manager Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Network Operations Manager Operations Manager Information Technology Project Manager
Information Technology Technical Services Manager
9 Yearsyrs
Network Operations Manager Information Technology Operations Manager
Information Technology Systems Manager
8 Yearsyrs
Systems Engineer Developer Systems Analyst
Information Systems Manager
6 Yearsyrs
Systems Analyst Senior Systems Engineer Senior System Administrator
Infrastructure Manager
10 Yearsyrs
Systems Analyst Oracle Database Administrator SAP Basis Consultant
Solutions Manager
8 Yearsyrs
Information Technology Consultant Infrastructure Analyst Service Desk Analyst
Service Desk Manager
7 Yearsyrs
Information Technology Consultant Information Technology Analyst
Information Technology Supervisor, Information Technology
6 Yearsyrs
Information Technology Consultant Senior System Administrator Infrastructure Manager
Director Of Infrastructure Operations
13 Yearsyrs
Consultant Senior Systems Engineer Senior System Administrator
Data Center Manager
8 Yearsyrs
Engineer Senior Network Engineer Information Security Officer
Director Of Information Technology Security
12 Yearsyrs
Engineer Senior Network Engineer Infrastructure Manager
Senior Manager Infrastructure
12 Yearsyrs
Analyst Information Technology Analyst Application Support Analyst
Incident Manager
9 Yearsyrs
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Do you work as a Network Operations Analyst?

Help others decide if this is a good career for them

Average Length of Employment
Network Operator 3.1 years
NOC Analyst 2.0 years
NOC Engineer 1.9 years
Network Internship 0.6 years
Top Careers Before Network Operations Analyst
Technician 2.9%
Manager 2.8%
Top Careers After Network Operations Analyst
Consultant 4.1%
Engineer 3.9%
Analyst 2.9%

Do you work as a Network Operations Analyst?

Average Yearly Salary
$68,000
View Detailed Salary Report
$52,000
Min 10%
$68,000
Median 50%
$68,000
Median 50%
$68,000
Median 50%
$68,000
Median 50%
$68,000
Median 50%
$68,000
Median 50%
$68,000
Median 50%
$88,000
Max 90%
Best Paying Company
Google
Highest Paying City
Fairfield, CA
Highest Paying State
Utah
Avg Experience Level
2.9 years
How much does a Network Operations Analyst make at top companies?
The national average salary for a Network Operations Analyst in the United States is $68,281 per year or $33 per hour. Those in the bottom 10 percent make under $52,000 a year, and the top 10 percent make over $88,000.

Real Network Operations Analyst Salaries

Job Title Company Location Start Date Salary
Network Operations Center Analyst Google Inc. Mountain View, CA Dec 15, 2015 $120,000
Network Operations Center Analyst Google Inc. Mountain View, CA Feb 24, 2015 $120,000
Network Operation Center Analyst Google Inc. Mountain View, CA May 05, 2014 $120,000
Security Operations Network Analyst BP America Inc. Houston, TX Dec 15, 2016 $108,000
Security Operations Network Analyst BP America Inc. Houston, TX Oct 15, 2016 $95,000
Network Operations Analyst Epana Networks, Inc. New York, NY Dec 27, 2010 $82,650
Network Operations Center Senior Analyst Navinet, Inc. Boston, MA Aug 02, 2015 $75,000 -
$85,000
Network Operations Center Senior Analyst Navinet, Inc. Boston, MA Sep 01, 2014 $75,000 -
$85,000
DC Flow Analyst-Network Operations Harbor Freight Tools USA Inc. Calabasas, CA Oct 01, 2013 $70,000
Network Operations Analyst Central Purchasing, LLC Camarillo, CA Aug 15, 2010 $70,000
DC Flow Analyst-Network Operations Harbor Freight Tools USA Inc. Dillon, SC Apr 17, 2014 $70,000
Network Operations Analyst Netcom Systems, Inc. Edison, NJ Jan 05, 2016 $66,000
Network Operations Security Analyst Econtenti Inc. Snoqualmie, WA Sep 21, 2016 $66,000
Network Operations Security Analyst Econtenti Inc. Vienna, VA Sep 21, 2016 $66,000
Supply Network Operations Analyst Baxter Hodell Donnelly Preston, Inc. Cincinnati, OH Sep 19, 2015 $65,000
Network Operations Analyst Netcom Systems, Inc. Norwalk, CT Jul 09, 2016 $63,357
Network Operations Center (NOC) Analyst AOL, Inc. Dulles Town Center, VA Sep 10, 2015 $61,714 -
$78,800
Network Operations Analyst Netcom Systems, Inc. Norwalk, CT Sep 01, 2015 $61,006
Network Operations Analyst Ericsson Inc. Overland Park, KS May 16, 2011 $60,632 -
$79,733
Network Operation Analyst Imatrix Technologies Inc. Yaphank, NY Sep 20, 2016 $60,000
Network Operations Analyst Netcom Systems, Inc. Edison, NJ Aug 26, 2014 $60,000
Network Operations Analyst Netcom Systems, Inc. Edison, NJ Aug 29, 2014 $60,000
Network Operations Analyst Netcom Systems, Inc. Edison, NJ Sep 12, 2014 $60,000
Network Operations Analyst Fluent, Inc. New York, NY Sep 15, 2013 $58,728
Operating Systems Network Analyst Oregon State University Corvallis, OR Aug 29, 2016 $58,464
Network Operations Analyst Netcom Systems, Inc. Edison, NJ Sep 06, 2014 $57,000

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Top Skills for A Network Operations Analyst

  1. Customer Service
  2. Windows XP
  3. Escalation Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Provided excellent customer service while corresponding with customers via telephone and email.
  • Supported Windows XP systems, Windows 2000 and 2003 servers and UNIX AIX systems.
  • Monitored network for security breaches; identified and helped resolve security-related events following security escalation procedures.
  • Produce documentation for installation of remote deployed Cisco routers.
  • Ensured continuous operation of satellite and terrestrial communication systems via monitoring, troubleshooting, and recovery of network and computer equipment.

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Average Salary:

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Top 10 Best States for Network Operations Analysts

  1. Maryland
  2. Virginia
  3. New Jersey
  4. District of Columbia
  5. Texas
  6. Connecticut
  7. North Carolina
  8. Rhode Island
  9. California
  10. New York
  • (1,064 jobs)
  • (2,092 jobs)
  • (725 jobs)
  • (449 jobs)
  • (1,774 jobs)
  • (253 jobs)
  • (804 jobs)
  • (68 jobs)
  • (2,886 jobs)
  • (1,149 jobs)

Network Operations Analyst Demographics

Gender

Male

73.3%

Female

19.9%

Unknown

6.8%
Ethnicity

White

58.2%

Hispanic or Latino

15.1%

Black or African American

12.3%

Asian

9.6%

Unknown

4.9%
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Foreign Languages Spoken

Spanish

28.1%

Carrier

25.0%

Russian

9.4%

German

6.3%

Japanese

6.3%

French

6.3%

Hindi

6.3%

Korean

6.3%

Portuguese

3.1%

Arabic

3.1%
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Network Operations Analyst Education

Schools

University of Phoenix

18.1%

Strayer University

11.1%

University of Maryland - University College

9.4%

Northern Virginia Community College

8.2%

Georgia State University

4.7%

New Jersey Institute of Technology

4.1%

Bellevue University

4.1%

New York University

3.5%

Robert Morris University

3.5%

Brigham Young University

3.5%

Wilmington University

3.5%

University of Arkansas at Little Rock

3.5%

Webster University

3.5%

Pennsylvania State University

2.9%

American InterContinental University

2.9%

Johnson County Community College

2.9%

Western Governors University

2.9%

Capella University

2.9%

Syracuse University

2.3%

Baker University

2.3%
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Majors

Business

16.9%

Computer Science

11.9%

Information Technology

11.7%

Computer Information Systems

11.1%

Computer Networking

9.4%

Electrical Engineering

6.1%

Information Systems

3.3%

Criminal Justice

3.3%

Finance

3.2%

Electrical Engineering Technology

3.0%

Management Information Systems

2.6%

Computer Systems Security

2.6%

Computer Engineering

2.3%

Project Management

2.2%

Management

2.0%

Psychology

1.9%

General Studies

1.7%

Education

1.6%

Communication

1.6%

Environmental Control Technologies/Technicians

1.4%
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Degrees

Bachelors

39.9%

Other

19.0%

Associate

17.5%

Masters

16.9%

Certificate

4.3%

Diploma

1.6%

Doctorate

0.6%

License

0.2%
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Top Network Operations Analyst Employers

Jobs From Top Network Operations Analyst Employers

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