How To Become A Network Operations Analyst: What It Is and Career Path

What is a network operations analyst and how to become one

Updated January 8, 2025

4 min read

Quoted expert

Laura Kier

Network operations analysts are information technology experts who perform technical analysis on issues and outages affecting the network system of an organization. They are in charge of managing the organization's technical teams to ensure timely response to all issues, outages, and performance alerts. They evaluate performance for various systems. Also, they report trends in hardware and application performance to the management. Additionally, they must inform their clients and third-party service providers about issues and resolution status.

With a bachelor's degree in computer science, network administration, or a related discipline, you can get this job. However, you must have at least two years of related work experience. You must be familiar with the hardware, software, and network operations. Asides from that, you must possess communication, multitasking, and problem-solving skills.

Network operations analyst makes an average salary of $64,515 per year which is $31.02 per hour. It ranges between $50,000 and $82,000.

What general advice would you give to a network operations analyst?

Laura Kier

Network Design and Administration Instructor

Students graduating from the Computer Network Design and Administration program will enter the job market with a solid foundation in networking technologies. Above that they should also be able to develop and demonstrate excellent communication and interpersonal skills. Networking has a strong emphasis on teamwork and being able to communicate well with customers, co-workers and teammates is vital. Attaining certifications in Cisco, Linux, Windows, and security will also help the student stand out within the industry (classes in the program help to learn the knowledge needed to attain certifications). Students should participate in any local or online communities and groups to enhance skills and knowledge and find networking opportunities.

ScoreNetwork Operations AnalystUS Average

Salary

5.3

Avg. Salary $67,814

Avg. Salary $59,228

Stability level

5.7

Growth rate 5%

Growth rate 0.3%

Diversity

3.8

Race

American Indian and Alaska Native 0.31%

Asian 9.46%

Black or African American 8.94%

Hispanic or Latino 12.62%

Unknown 5.09%

White 63.57%

Gender

female 19.36%

male 80.64%

Age - 42

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42

Stress level

5.7

Stress level is manageable

7.1 - high

Complexity level

6.7

Complexity level is challenging

7 - challenging

Work life balance

7.1

Work life balance is good

6.4 - fair

Key steps to become a network operations analyst

Explore network operations analyst education requirements

Most common network operations analyst degrees

Bachelor's

54.7 %

Associate

27.8 %

Master's

8.1 %

Start to develop specific network operations analyst skills

Skills	Percentages
Network Operations	9.72%
Troubleshoot	5.62%
Switches	4.37%
Linux	4.14%
Remedy	4.12%

Complete relevant network operations analyst training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New network operations analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a network operations analyst based on U.S. Bureau of Labor Statistics data and data from real network operations analyst resumes.

Gain additional network operations analyst certifications

Network operations analyst certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific network operations analyst certification, having one may help you stand out relative to other applicants.

The most common certifications for network operations analysts include Cisco Certified Network Associate Security (CCNA) and Cisco Certified Network Associate (CCNA).

More About Certifications

Research network operations analyst duties and responsibilities

Coordinate and manage all vendor quotes per SLA to meet business needs.
Manage site to site VPN connectivity and configuration as well as DMZ configuration.
Manage technicians to perform circuit upgrades on Cisco routers and upgrades to voice over IP (VOIP).
Select to train on a new customer database system to facilitate managing client telecommunication data.

Prepare your network operations analyst resume

When your background is strong enough, you can start writing your network operations analyst resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a network operations analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable network operations analyst resume templates

Build a professional network operations analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your network operations analyst resume.

Apply for network operations analyst jobs

Now it's time to start searching for a network operations analyst job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do network operations analysts rate their job?

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Network operations analyst reviews

A zippia user wrote a review on Feb 2020

Pros

I love the fact that I have self taught myself by trouble shooting issues for fifteen years while working in corrections as the Video court officer with no prior experince or degree

Cons

I dislike the fact that I don't get paid as a Video technician although I'm called to fix issues

A zippia user wrote a review on Nov 2019