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Become A Network Operations Manager

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Working As A Network Operations Manager

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $77,810

    Average Salary

What Does A Network Operations Manager Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Network Operations Manager

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Network Operations Manager jobs

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Network Operations Manager Career Paths

Network Operations Manager
Information Technology Consultant Senior System Administrator
Data Center Manager
9 Yearsyrs
Information Technology Project Manager Director Of Information
Director Information Technology Infrastructure
13 Yearsyrs
Information Technology Manager Senior Manager
Director Of Information
10 Yearsyrs
Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Systems Manager Network Manager
Director Of Infrastructure Operations
13 Yearsyrs
Program Manager Senior Manager
Director, Network Operations
10 Yearsyrs
Project Manager Program Manager
General Manager
7 Yearsyrs
Network Administrator Systems Analyst
Information Systems Manager
6 Yearsyrs
Program Manager Information Technology Project Manager
Information Technology Director
10 Yearsyrs
Network Administrator Information Technology Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Operations Manager Business Analyst
Information Technology Manager
8 Yearsyrs
Information Technology Consultant Information Technology Manager
Information Technology Systems Manager
8 Yearsyrs
Information Technology Project Manager Service Delivery Manager
Infrastructure Manager
10 Yearsyrs
Operations Manager General Manager
Operations Director
9 Yearsyrs
Senior Project Manager Marketing Consultant
Operations Manager
7 Yearsyrs
Director Of Information Information Technology Director
Senior Director Of Information & Technology
13 Yearsyrs
Project Manager Senior Project Manager
Senior Product Manager
9 Yearsyrs
Information Technology Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Average Length of Employment
Operations Manager 4.1 years
Network Manager 3.9 years
Network Supervisor 3.8 years
Network Operator 3.3 years
NOC Supervisor 3.2 years
Network Engineer 3.1 years
Network Technician 3.1 years
Network Architect 2.9 years
Network Integrator 2.9 years
NOC Manager 2.8 years
Network Associate 2.6 years
Network Consultant 2.4 years
Network Contractor 1.8 years
Top Employers Before
Manager 4.2%
Technician 3.2%
Top Employers After
Consultant 4.7%
Manager 3.7%
Director 3.5%

Network Operations Manager Demographics

Gender

Male

83.8%

Female

14.6%

Unknown

1.6%
Ethnicity

White

78.5%

Hispanic or Latino

10.0%

Asian

8.6%

Unknown

2.1%

Black or African American

0.8%
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Languages Spoken

Spanish

43.8%

Carrier

21.9%

Italian

6.3%

Swedish

3.1%

Portuguese

3.1%

Chinese

3.1%

German

3.1%

Persian

3.1%

Japanese

3.1%

Cheyenne

3.1%

Mandarin

3.1%

Arabic

3.1%
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Network Operations Manager Education

Schools

University of Phoenix

22.2%

Community College of the Air Force

10.8%

University of Maryland - University College

7.2%

Capella University

6.0%

Webster University

5.4%

Strayer University

5.4%

New York University

3.6%

George Washington University

3.6%

Regis University

3.6%

Southern New Hampshire University

3.6%

Florida State University

3.6%

Texas A&M University - Commerce

3.0%

Texas State University

3.0%

Georgia State University

3.0%

University of Massachusetts - Lowell

3.0%

University of Florida

3.0%

More Tech Institute

3.0%

Pennsylvania State University

2.4%

University of Colorado at Boulder

2.4%

American InterContinental University

2.4%
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Majors

Business

25.3%

Computer Science

11.2%

Computer Information Systems

9.6%

Electrical Engineering

7.6%

Information Technology

7.0%

Management

5.1%

Management Information Systems

4.3%

Project Management

4.2%

Computer Networking

4.0%

Information Systems

2.8%

Communication

2.6%

Electrical Engineering Technology

2.5%

Finance

2.2%

Environmental Control Technologies/Technicians

2.2%

Computer Systems Security

2.0%

Education

1.7%

Computer Engineering

1.7%

General Education, Specific Areas

1.4%

Marketing

1.4%

Criminal Justice

1.2%
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Degrees

Bachelors

39.4%

Masters

21.9%

Other

21.3%

Associate

9.9%

Certificate

4.2%

Doctorate

1.7%

Diploma

1.3%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Network Operations Manager Salaries

Job Title Company Location Start Date Salary
Network Operations Manager Lawrence Berkeley National Laboratory Berkeley, CA Jan 09, 2016 $195,000
Network Operations Manager Fastly, Inc. San Francisco, CA May 18, 2015 $170,000
Network Operations Manager Opendns, Inc. San Francisco, CA Feb 20, 2015 $155,000 -
$175,000
Global Network Operations Manager S. C. Johnson & Son, Inc. Racine, WI Sep 03, 2015 $140,000
Network Operations Manager Actiance, Inc. Belmont, CA Jan 30, 2014 $120,000
Network Operations Manager Groupon, Inc. Palo Alto, CA Nov 15, 2013 $115,000 -
$150,000
Network Operations Manager Actiance, Inc. Belmont, CA Nov 30, 2012 $115,000
Manager Network Operations Verizon Communications Inc., & All Its Subsidiaries & Affiliates Santa Monica, CA Aug 26, 2015 $110,000
Network Operations Manager Opendns, Inc. San Francisco, CA Feb 20, 2012 $106,142 -
$140,000
Network Operations Manager EBS Dealing Resources Inc. Parsippany-Troy Hills, NJ May 17, 2016 $104,229
Manager, Network Operations Emerson Electric Co. Saint Louis, MO Jan 10, 2014 $104,125 -
$149,800
Manager, Network Operations Emerson Electric Co. Saint Louis, MO Oct 01, 2014 $104,125 -
$149,800
Manager, Network Operation Kodiak Networks, Inc. Plano, TX Sep 27, 2016 $99,590 -
$100,000
Network Operations Manager Timex Group USA, Inc. Middlebury, CT Dec 11, 2014 $97,600
Network Operations Manager APVO Corporation San Francisco, CA Sep 15, 2016 $96,900
Network Operations Manager APVO Corporation San Francisco, CA Sep 08, 2015 $96,900
Network Operations Manager Timex Group USA, Inc. Middlebury, CT Aug 21, 2015 $90,000 -
$100,000
Network Operations Manager Timex Group USA, Inc. Middlebury, CT Aug 21, 2014 $90,000 -
$100,000
Network Operations Manager Timex Group USA, Inc. Middlebury, CT Aug 27, 2013 $85,000 -
$95,000
Manager-Network Operations Finance United Airlines, Inc. Chicago, IL Apr 21, 2014 $85,000
Manager Network Operations Verizon Digital Media Services, Inc. Los Angeles, CA Jun 27, 2016 $82,077
Social Media Network Operations Manager New Motion Inc. New York, NY Oct 01, 2009 $80,000
Social Media Network Operations Manager New Motion Inc. New York, NY Sep 01, 2009 $80,000

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Top Skills for A Network Operations Manager

NetworkOperationsCustomerServiceProceduresNetworkInfrastructureWindowsServerRoutersNOCDisasterVoipWan/LanSLAInternetProjectManagementTcp/IpWebWindowsNewTechnologiesFirewallsVPNActiveDirectoryTechnicalSupport

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Top Network Operations Manager Skills

  1. Network Operations
  2. Customer Service
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Lead Boston office in national restructuring of network operations.
  • Partnered with Service Management and other business units to resolve customer service complaints, billing issues, and scheduled outages.
  • Improved change management procedures for application release efforts.
  • Planned the upgrades of systems, supervised network and physical security, and was responsible for the network infrastructure.
  • Managed large projects (budget > $1M) that included Microsoft Windows Server, Exchange and SQL.

Top Network Operations Manager Employers

Network Operations Manager Videos

Day in the Life: Los Angeles Datacenter (QuadraNet)

A Day in the Life: Flight Operations

How-To: Create Advanced Network Topologies with Microsoft Operations Manager

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