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Become A Network Operations Manager

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Working As A Network Operations Manager

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $112,136

    Average Salary

What Does A Network Operations Manager Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Network Operations Manager

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Network Operations Manager Jobs

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Network Operations Manager Career Paths

Network Operations Manager
Information Technology Operations Manager Technical Support Manager
Data Center Manager
9 Yearsyrs
Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Information Technology Manager Senior Manager
Director Of Enterprise Architecture
14 Yearsyrs
Information Technology Consultant Information Systems Manager
Director Of Information Services
9 Yearsyrs
Systems Manager Information Systems Director
Director Of Information Technology Security
12 Yearsyrs
Information Technology Director
Director Of Information Technology Services
12 Yearsyrs
Director, Network Operations Information Technology Director
Director Of Infrastructure Operations
13 Yearsyrs
Program Manager Service Director
Director Of Technology And Services
11 Yearsyrs
Project Manager Operations Director
Director, Technical Operations
10 Yearsyrs
Network Administrator Systems Analyst
Information Systems Manager
6 Yearsyrs
Operations Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Operations Manager Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Network Administrator Information Technology Manager
Information Technology Support Manager
8 Yearsyrs
Senior Information Technology Manager Senior System Administrator
Information Technology Systems Manager
8 Yearsyrs
Information Technology Consultant Senior System Administrator
Infrastructure Manager
10 Yearsyrs
Project Manager Information Technology Project Manager
Infrastructure Project Manager
11 Yearsyrs
Information Technology Manager Information Technology Director
Senior Director Of Information & Technology
13 Yearsyrs
Information Technology Project Manager Senior Information Technology Manager
Senior Manager Infrastructure
12 Yearsyrs
Information Technology Operations Manager Technical Manager
Technical Operations Manager
8 Yearsyrs
Information Technology Project Manager Service Delivery Manager
Technical Services Manager
7 Yearsyrs
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Do you work as a Network Operations Manager?

Help others decide if this is a good career for them

Average Length of Employment
Network Manager 3.9 years
Network Supervisor 3.7 years
Top Employers Before
Manager 6.7%
Consultant 3.9%
Technician 3.0%
Top Employers After
Manager 5.9%
Consultant 5.1%
Director 4.1%

Do you work as a Network Operations Manager?

Network Operations Manager Demographics

Gender

Male

82.4%

Female

15.7%

Unknown

1.9%
Ethnicity

White

59.6%

Hispanic or Latino

15.0%

Black or African American

12.0%

Asian

9.4%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

37.2%

Carrier

23.3%

Portuguese

4.7%

Korean

4.7%

Italian

4.7%

Swedish

2.3%

Chinese

2.3%

Turkish

2.3%

German

2.3%

Persian

2.3%

Azerbaijani

2.3%

Japanese

2.3%

Mandarin

2.3%

Cheyenne

2.3%

Russian

2.3%

Arabic

2.3%
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Network Operations Manager Education

Schools

University of Phoenix

21.8%

Community College of the Air Force

9.3%

University of Maryland - University College

6.7%

Webster University

5.3%

George Washington University

4.9%

Strayer University

4.9%

Capella University

4.9%

New York University

4.4%

Southern New Hampshire University

4.4%

University of Central Florida

4.0%

American InterContinental University

3.6%

Pace University - New York

3.1%

University of Maryland - College Park

3.1%

Texas A&M University

3.1%

More Tech Institute

3.1%

Texas A&M University - Commerce

2.7%

Georgia State University

2.7%

Regis University

2.7%

University of Massachusetts - Lowell

2.7%

Florida State University

2.7%
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Majors

Business

25.6%

Computer Science

11.6%

Electrical Engineering

8.1%

Computer Information Systems

8.0%

Management

5.9%

Information Technology

5.7%

Project Management

4.9%

Computer Networking

4.0%

Management Information Systems

3.9%

Communication

3.2%

Finance

2.5%

Electrical Engineering Technology

2.2%

Education

2.1%

Environmental Control Technologies/Technicians

2.0%

Information Systems

2.0%

Criminal Justice

1.8%

Marketing

1.7%

Computer Engineering

1.6%

Computer Systems Security

1.6%

Political Science

1.5%
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Degrees

Bachelors

38.9%

Masters

24.0%

Other

20.5%

Associate

9.0%

Certificate

4.4%

Doctorate

1.8%

Diploma

1.4%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Network Operations Manager Salaries

Job Title Company Location Start Date Salary
Network Operations Manager Lawrence Berkeley National Laboratory Berkeley, CA Jan 09, 2016 $195,000
Network Operations Manager Fastly, Inc. San Francisco, CA May 18, 2015 $170,000
Network Operations Manager Opendns, Inc. San Francisco, CA Feb 20, 2015 $155,000 -
$175,000
Global Network Operations Manager S. C. Johnson & Son, Inc. Racine, WI Sep 03, 2015 $140,000
Network Operations Manager Actiance, Inc. Belmont, CA Jan 30, 2014 $120,000
Network Operations Manager Groupon, Inc. Palo Alto, CA Nov 15, 2013 $115,000 -
$150,000
Network Operations Manager Actiance, Inc. Belmont, CA Nov 30, 2012 $115,000
Manager Network Operations Verizon Communications Inc., & All Its Subsidiaries & Affiliates Santa Monica, CA Aug 26, 2015 $110,000
Network Operations Manager Opendns, Inc. San Francisco, CA Feb 20, 2012 $106,142 -
$140,000
Network Operations Manager EBS Dealing Resources Inc. Parsippany-Troy Hills, NJ May 17, 2016 $104,229
Manager, Network Operations Emerson Electric Co. Saint Louis, MO Jan 10, 2014 $104,125 -
$149,800
Manager, Network Operations Emerson Electric Co. Saint Louis, MO Oct 01, 2014 $104,125 -
$149,800
Manager, Network Operation Kodiak Networks, Inc. Plano, TX Sep 27, 2016 $99,590 -
$100,000
Network Operations Manager Timex Group USA, Inc. Middlebury, CT Dec 11, 2014 $97,600
Network Operations Manager APVO Corporation San Francisco, CA Sep 15, 2016 $96,900
Network Operations Manager APVO Corporation San Francisco, CA Sep 08, 2015 $96,900
Network Operations Manager Timex Group USA, Inc. Middlebury, CT Aug 21, 2015 $90,000 -
$100,000
Network Operations Manager Timex Group USA, Inc. Middlebury, CT Aug 21, 2014 $90,000 -
$100,000
Network Operations Manager Timex Group USA, Inc. Middlebury, CT Aug 27, 2013 $85,000 -
$95,000
Manager-Network Operations Finance United Airlines, Inc. Chicago, IL Apr 21, 2014 $85,000
Manager Network Operations Verizon Digital Media Services, Inc. Los Angeles, CA Jun 27, 2016 $82,077
Social Media Network Operations Manager New Motion Inc. New York, NY Oct 01, 2009 $80,000
Social Media Network Operations Manager New Motion Inc. New York, NY Sep 01, 2009 $80,000

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Top Skills for A Network Operations Manager

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  1. Network Operations
  2. Procedures
  3. Infrastructure
You can check out examples of real life uses of top skills on resumes here:
  • Network Operations Manager Collaborated with COO and key stakeholders to identify business initiatives and define long term enterprise strategies.
  • Reorganized procedures and implemented new training programs that resulted in a 70% increase in information assurance and vulnerability assessment compliance.
  • Managed project-engineering team, supporting architectural design/redesign and infrastructure configuration changes, following strict ITIL 1 process plan.
  • Coordinated installation and support functions to streamline processes while ensuring optimum customer service.
  • Configured and deployed Cisco switches/routers.

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Top 10 Best States for Network Operations Managers

  1. Maryland
  2. Virginia
  3. District of Columbia
  4. Texas
  5. New Jersey
  6. Connecticut
  7. Georgia
  8. Nevada
  9. North Carolina
  10. California
  • (724 jobs)
  • (1,183 jobs)
  • (232 jobs)
  • (1,206 jobs)
  • (432 jobs)
  • (169 jobs)
  • (468 jobs)
  • (116 jobs)
  • (483 jobs)
  • (1,744 jobs)

Top Network Operations Manager Employers

Jobs From Top Network Operations Manager Employers

Network Operations Manager Videos

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