About the Role
Hinge Health is seeking a Legal OperationsManager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals.
As part of the Legal Ops team, the Legal OperationsManager will manage Legal and Compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals.
What You'll Accomplish
Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies
Create processes and templates to organize projects, legal advice and document business processes
Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program
Build, manage and improve legal self-service and knowledge management resources
Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends
Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems
Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform
Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Basic Qualifications
B.A. or B.S. degree and legal operationsmanagement experience
2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred
Able to develop project plans and timelines, align key stakeholders and drive project completion
Experience breaking down processes and identifying key pain points to support business improvements
Able to prioritize effectively and handle multiple projects simultaneously
Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results
Exercise sound judgment, learn quickly and work well under time pressures
Preferred Qualifications
Experience working with a healthcare technology company
Able to provide executive-level project management
Proactive, resourceful and able to function independently with minimal supervision
Excellent oral and written communication, research, interpersonal and organizational skills
Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed
Desire and aptitude for learning new concepts on the job and taking on new responsibilities
Previous experience managing IP programs
Strong understanding of legal department metrics, budgeting, and financial analysis
Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification
Experience with legal technology:
Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit)
Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce)
Workflow automation (e.g., Tonkean, Streamline, Checkbox)
Legal AI tools (e.g., GC AI, Ivo, Luminance)
Knowledge management software
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600.
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at **************************
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
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$118.4k-177.6k yearly 3d ago
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Network Engineer, Operations & Reliability
Fluidstack
Remote job
About the Role
Fluidstack is seeking a NetworkOperations Engineer to serve as a Regional Site Lead for one of our datacenter campuses. This is a hybrid role that combines hands‑on Tier 2/3 networkoperations with site leadership responsibilities. You'll be the boots‑on‑the‑ground expert for your assigned datacenter/campus, ensuring network reliability through incident response, break‑fix coordination, and operational excellence. You'll work remotely when workload allows but be onsite as needed for deployments, complex troubleshooting, and critical incidents.
This role is ideal for experienced networkoperators who want ownership of a datacenter campus while being part of a broader operations organization. You'll partner closely with the Operations & Reliability pillar lead, centralized NOC for Tier 1 escalations, and cross‑functional teams including Deployment, Hardware, and DC Operations. Success means maintaining high availability for your region, building strong relationships with onsite teams, and growing into regional operations leadership as the team scales.
Focus
Regional Operations Ownership: Serve as the primary networkoperations contact for your assigned datacenter campus. Own network health, respond to incidents escalated from NOC, and ensure fabrics run reliably. Build deep knowledge of your region's network topology, common failure modes, and operational characteristics.
Tier 2+ Incident Response: Handle network incidents escalated from Tier 1 NOC during your coverage window. Troubleshoot complex issues across physical and logical layers, coordinate with other engineers for follow‑the‑sun coverage, and drive incidents to resolution. Lead incident response when you're the subject matter expert on the ground.
Break‑Fix Coordination: Coordinate hardware break‑fix activities with onsite DC Operations technicians. Manage linecard swaps, optic replacements, device troubleshooting, and RMA processes. Ensure physical infrastructure issues are resolved quickly and don't impact production workloads.
Deployment Support: Provide operational support during new datacenter deployments and expansions in your region. Partner with Deployment teams on turn‑up activities, validate production readiness, and ensure smooth handovers from deployment to operations. Be the person who ensures new pods integrate seamlessly into operational workflows.
Runbook Execution & Improvement: Execute operational runbooks for common failure scenarios and maintenance procedures. Identify gaps in runbooks, document lessons learned, and provide feedback to the Operations pillar lead on runbook improvements. Build the operational knowledge base for your region.
Cross‑Team Collaboration: Build strong relationships with onsite DC Operations teams, structured cabling vendors, and hardware logistics partners. Serve as the network engineering liaison for your datacenter campus. Communicate clearly about network status, planned maintenance, and operational issues.
Regional Mentorship: As the regional team scales, mentor junior operations engineers assigned to your datacenter. Share operational knowledge, provide guidance during incidents, and help build regional operations capacity.
About You
Strong Operations Background: 5-8 years in network engineering with significant hands‑on operational experience. You've run production networks, responded to incidents at all hours, and debugged complex failures under pressure. You understand the difference between "working" and "production‑ready."
Datacenter Fabric Expertise: Deep experience operating modern datacenter networks including EVPN/VXLAN, BGP, CLOS topologies, and high‑radix switching. You're comfortable troubleshooting Layer 2/3 issues, BGP routing problems, fabric misconfigurations, and physical layer failures.
Incident Response Excellence: Proven ability to lead incident response, perform systematic troubleshooting, and drive issues to resolution. You remain calm during outages, communicate clearly with stakeholders, and know when to elevate versus dig deeper. You've been the person others call when things break.
Site Leadership Capability: You've been the go‑to network person for a site, datacenter, or region before. You understand how to build relationships with onsite teams, coordinate physical infrastructure work, and represent network engineering in a field environment. You know how to get things done in operational settings.
Operational Pragmatism: You balance perfection with progress. You can troubleshoot with imperfect information, make pragmatic decisions under time pressure, and prioritize based on business impact. You document as you go and continuously improve operational processes.
Hybrid Work Comfort: You're productive working remotely but understand that datacenter operations sometimes require hands‑on presence. You're comfortable with flexible schedules that adapt to operational needs-sometimes remote, sometimes onsite for days or weeks during critical periods.
Nice to Haves
AI/HPC Fabric Operations: Experience operating AI/ML or HPC fabrics with RDMA (RoCEv2), lossless Ethernet (PFC, ECN), or high‑performance networking. You understand the operational precision required when network performance directly impacts workload completion.
Regional/Campus Operations Leadership: You've been a site lead, campus engineer, or regional operations lead before. You know how to coordinate across teams in a specific geographic location while reporting into a centralized organization.
Hardware Break‑Fix Experience: Hands‑on experience coordinating hardware repairs, RMAs, and physical infrastructure work. You understand datacenter logistics, vendor escalation processes, and how to work effectively with onsite technicians.
Observability & Monitoring: Familiarity with network monitoring platforms, alerting systems, and telemetry collection. You've used monitoring tools to diagnose issues proactively and tune alerting to reduce noise.
Automation Exposure: Basic scripting or automation experience (Python, Ansible) for operational tasks. You may not be writing complex automation but you understand how to leverage tools to improve operational efficiency.
Follow‑the‑Sun Experience: Experience working in distributed operations teams with follow‑the‑sun coverage models. You understand how to hand off incidents cleanly, communicate operational status across time zones, and coordinate with global teams.
Salary & Benefits
Competitive total compensation package (salary + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.
The base salary range for this position is $150,000 - $250,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.
We are committed to pay equity and transparency.
Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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$150k-250k yearly 22h ago
Operations Manager (Coaching Business)
Stndrd
Remote job
STNDRD is an innovative fitness platform dedicated to elevating personal fitness journeys through discipline, hard work, and consistency. Led by 6x Mr. Olympia Champion Chris Bumstead, STNDRD offers a holistic approach to fitness, providing world-class training programs and expert guidance to transform both mind and body. The STNDRD app empowers users with tools for tracking progress, personalized workout plans, and nutritional support, tailored to fit individual lifestyles. Beyond fitness, STNDRD is a vibrant and supportive community that fosters collective growth and motivation. Together, we are setting a new standard in fitness, enabling individuals to live with purpose and discipline daily.
Role Description
This is a full-time remote position for an OperationsManager. The OperationsManager will be responsible for overseeing daily activities, analyzing and enhancing operational processes, and ensuring seamless execution of business strategies. Responsibilities include managing team performance, streamlining systems and workflows, coordinating with cross-functional teams, monitoring key performance metrics, and driving continuous improvement across operations. The ideal candidate will play a pivotal role in ensuring the organization's objectives are met efficiently while maintaining high standards of excellence.
Qualifications
Strong skills in operationsmanagement, operational planning, and workflow optimization
Experience in team leadership, performance evaluation, and cross-functional collaboration
Proficiency in data-driven decision making, analytical problem-solving, and strategic execution
Familiarity with project management tools, organizational systems, and process automation
Excellent communication, delegation, and time management skills
Bachelor's degree in Business Administration, Management, or a related field
Proven experience in a similar operations or managerial role
Adaptability to a remote work environment and ability to thrive in a fast-paced, innovative culture
Passion for fitness and alignment with STNDRD's mission and values is a plus
$40k-69k yearly est. 2d ago
Remote Channel Growth Director - Networking & SD-WAN
Expereo
Remote job
A leading global connectivity provider is seeking a Channel Sales Manager to enhance revenue growth through established partnerships. The ideal candidate will have 5-8 years in sales, focusing on channel sales management, and will be responsible for managing partner relationships to maximize sales effectiveness. Strong skills in Salesforce and a background in telecommunications or networking technology are required. This role offers competitive benefits including health care and a retirement plan. Remote work options are available.
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$94k-131k yearly est. 1d ago
Remote Channel Growth Director - Networking & SD-WAN
Expereo International
Remote job
A global connectivity solutions provider is seeking a Channel Sales Manager in Chicago. The role involves driving revenue growth through partnerships and managing day-to-day relationships with Technology Solution Distributors. Candidates should have 5-8 years of sales experience, preferably in telecommunications or enterprise technology, with strong communication and relationship-building skills. This position offers a competitive health care plan, 401k retirement plan, and the option to work from home.
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$94k-131k yearly est. 1d ago
Lead Network Engineer (Hybrid)
American Family Insurance 4.5
Remote job
As a Lead Network Engineer with American Family Insurance, you will transform our data systems and architecture to support greater variety, volume, and velocity of data and data sources. Extract data from a variety of sources and find ways to connect them and make them suitable for use in software systems and for the development of models and algorithms.
We are currently looking for 2 Lead Network Engineers to join our team.
You will report to the Senior Manager, Technical Services.
If located within 50 miles of one of our core locations (35 miles in Boston), you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110.
We are also open to hiring a remote candidate in Dallas, TX or Ashburn, VA.
Internals are encouraged to apply regardless of location and will be considered based upon the needs of the role.
#LI-Hybrid
Position Compensation Range:
$131,000.00 - $220,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities:
Network Design and Implementation: Leading the design, planning, and implementation of network solutions to meet organizational needs. This includes evaluating current systems and making recommendations for improvements.
Network Maintenance and Troubleshooting: Overseeing the maintenance of network systems and ensuring their optimal performance. This involves diagnosing and resolving network issues promptly to minimize downtime.
Security Management: Implementing and managingnetwork security measures to protect data and systems from unauthorized access or attacks.
Documentation and Reporting: Maintaining detailed documentation of network configurations, changes, and performance metrics. Providing regular reports to management on network status and performance.
Vendor Management: Coordinating with external vendors and service providers to ensure the procurement and maintenance of network equipment and services.
Continuous Improvement: Staying updated with the latest network technologies and trends to continuously improve network infrastructure and processes.
Specialized Knowledge & Skills Requirements
Demonstrated knowledge and understanding of application development methodologies (e.g. Agile) and product-based teams.
Demonstrated knowledge & understanding of key Cloud services (EC2, S3, Cloud Watch, Containers).
Demonstrated experience with System Administration (configuration, installations, patch management, server maintenance, and NetworkManagement (firewalls, proxies, IP management, routing, DNS).
Demonstrated knowledge and understanding of multiple IT subject areas (e.g. development, testing, configuration, deployment, monitoring).
Demonstrated experience building automation for cloud environments using tools such as CloudFormation, Terraform & Ansible.
Demonstrated experience in one or more of the following: Java, Python, Linux, Shell, Bash or other programming languages.
Demonstrated experience with continuous integration tools such as Jenkins, BitBucket, or Gitlab.
Demonstrated experience establishing, using and supporting integration and communication protocols between applications, databases, and technology platforms.
Preferred Skills:
Demonstrated knowledge of network topologies, protocols, and technologies such as LAN, WAN, VPN.
Demonstrated ability to design Cisco SD-WAN solutions across multiple sites.
Demonstrated ability to design Cisco Meraki and WiFi networks.
Demonstrated ability to design Cisco ACI environments.
Demonstrated ability to configure and manage routers, including setting up routing protocols, access control lists (ACLs), and network interfaces.
Demonstrated ability to manage and configure Infoblox DNS, DHCP, and IP Address Management (DDI) solutions for efficient networkoperations.
Demonstrated ability to use Python for automating network tasks and scripts for configuration management.
Expertise in using Ansible and Terraform to automate network device configuration, manage strategies, and ensure deployment across network environments.
Familiarity with cloud-based networking services such as AWS VPC, Azure Virtual Network, and Google Cloud VPC.
Demonstrated ability to use GitLab's features for collaborative development, including CI/CD pipelines, issue tracking, and project management.
Demonstrated knowledge of application development methodologies (e.g. Agile) and product-based teams.
Licenses:
Not Applicable.
Travel Requirements
Up to 10%.
Physical Requirements
Work that primarily involves sitting/standing.
Working Conditions
Not Applicable.
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email to request a reasonable accommodation.
#LI-AB1
$131k-220k yearly 4d ago
Network Pricing Consultant - Remote
Unitedhealth Group 4.6
Remote job
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
Can we all can agree that the quality of health care is marching forward and upward with great momentum? Yes. But it's not just quality of care. The entire system is becoming more efficient and effective thanks to companies like UnitedHealth Group and people like you. Here's your opportunity to use your expertise in new ways as you strike the balance between health care costs and resources. Performing unit cost and contract valuation analysis, you'll ensure that healthcare contracts are priced accurately and fairly for all involved. As you do, you'll discover the impact you want and the resources, backing and opportunities that you'd expect from a Fortune 5 leader.
This position supports and validates Provider Network (physicians, hospitals, pharmacies, ancillary facilities, shared/full risk delegation, etc.) contracting and unit cost management activities through financial modeling, analysis of utilization, and reporting. Conducts unit cost and contract valuation analysis in support of network contracting negotiations and unit cost management strategies. Manages unit cost budgets, target setting, performance reporting, and associated financial models.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
Support network pricing strategies and tactics, in collaboration with local network field leaders and networkmanagers
Analyze financial impact of provider contracts (e.g., facility; physician; ancillary)
Analyze financial impact of corporate initiatives (e.g., policy changes; healthcare affordability) or external regulations (e.g., healthcare reform)
Analyze payment appendices to provide options for various contracting approaches and methodologies
Communicate results of financial impact and analysis to appropriate stakeholder groups (e.g., NetworkManagement; Network Pricing leadership)
Conduct financial and network pricing modeling, analysis and reporting
Perform unit cost and contract valuation analysis in support of network contracting negotiations and unit cost management strategies
Lead large, complex projects to achieve key business objectives
Influence pricing strategies and rate development by highlighting opportunities for improvement or protecting favorable rate structures
Strategize rates or contract methodology with networkmanagement to create optimal contract
Review competitive analysis to identify appropriate pricing rate for provider
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
4+ years of analytical experience in financial analysis, healthcare pricing, network pricing, healthcare economics or related discipline
3+ years of experience with provider payment methodologies and healthcare products
3+ years of experience in creating and using financial modeling tools, spreadsheets and information acquisition tools
Experience with provider capitation, both diagnostic risk-adjustment and age/sex adjusted rate banding
Experience in interpreting and reviewing financial modeling results to evaluate the financial impact of contract changes and develop forecasts
Presentation experience to internal or external stakeholders or customers
Expert level proficiency in MS Excel
Proven expertise in financial impact analysis, risk management and data manipulation
Proven solid interpersonal, collaboration, negotiation and communication skills
Proven excellent communication skills, both written and verbal
Proven ability to manage multiple projects simultaneously and meet deliverable deadlines
Proven ability to research and solve problems independently
Preferred Qualifications:
Postgraduate degree in Math, Statistics, Finance, Economics or Actuarial Science
Experience in MS Access, SAS, SQL, R, or Python
Experience with advanced statistical functions for financial modeling
Experience with medical coding (CPT, MSDRG, REV, ICD-10, etc.)
Knowledge of Commercial, Medicare, and Medicaid PPO and HMO revenue and expense, as well as delegation financial modeling
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$71.2k-127.2k yearly 4d ago
Network Manager- Hybrid
Northrop Grumman Federal Credit Union 4.7
Remote job
Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees.
Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!
Summary of Primary Functions
The NetworkManager oversees all information technology in use at the Credit Union. The role encompasses information systems planning, installation, maintenance, data and network security, and Internet services, including hardware and software upgrades. The role manages a team of IT professionals to coordinate all information systems operations at the Credit Union. The NetworkManager is responsible for identifying and implementing network and system procedures and solutions, and providing project leadership and management in order to provide an exceptional level of service to all Credit Union departments.
Position Requirements
Bachelor's degree in Computer Science or equivalent work experience in network administration and support required. Minimum of 5 to 10 years of experience in the field of Information Systems and Network administration. Must work well independently and as part of a team.
Strong oral and written communication skills with the ability to prepare clear and concise presentations, reports and project management documentation are required. Highly motivated individual with exceptional prioritization, organizational, time management. Exceptional analytical, problem-solving, full cycle project management, and multi-tasking skills are required. Ability to plan, write and organize network design activities, configure networks consistent with organizational policies and procedures, perform complex analysis and produce professional and technical documentation with recommendations.
Ability to perform duties independently in the absence of a supervision with sound judgment to know when to engage management in escalated circumstances that may fall outside of the scope of the position's authority, knowledge and experience. Intermediate reading, writing, and arithmetic skills with the ability to compute rates, ratios and percentages, draw and interpret graphs, and accurately extrapolate probable outcomes from sampled data. Preferred knowledge in credit union compliance regulations, laws and standard policies. Responsible for hiring, training, motivation, and direction of assigned staff. Manage staff performance through regular coaching sessions, formal corrective action and annual reviews.
Working knowledge and intermediate level of competency in using Microsoft Office Suite programs (Word, Excel, PowerPoint and Outlook) required. This includes creating, modifying and formatting documents, spreadsheets and presentations conforming to standard business formatting and etiquette, multiple worksheet databases using mathematical, logical and statistical functions and formulas, and interactive presentations requiring custom design with graphics, tables and data.
Specific communications/network skills and knowledge required for this position include knowledge of programming languages and operating systems, current equipment and technologies in use, network administration, enterprise backup and recovery procedures, and system performance monitoring tools, effective project management techniques, and technical writing skills.
Ability to travel locally, and non-locally, as required, with a valid driver's license, valid passport, and reliable transportation available for use in accomplishing job requirements.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl. The associate must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.
Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:
NetworkManager- $120,000 to $155,000 Annually
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, credit or degree information may result in an employment offer to be withdrawn.
NGFCU is an Equal Opportunity Employer
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.
$120k-155k yearly Auto-Apply 43d ago
Network Security Lead
GDIT
Remote job
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
NACI (T1)
Job Family:
Cyber and IT Risk Management
Job Qualifications:
Skills:
Business, Cybersecurity, Strategic Objectives
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes
:
Seeking a Network Security Lead to join our Network team. This Network Lead would manage a team and provide critically needed support to the Network area working as part of the Managed Application, Infrastructure, Networking, Enterprise, and Security Services (MAINES) contract. The Network Lead will work with several matrixed teams across client and contractor organizations.
Job Summary:
Manages a group of Cybersecurity Analysts and/or Cybersecurity Engineers in the analysis, design, and implementation of complex cyber-related systems solutions. Has in-depth technical knowledge of cybersecurity systems and processes.
Job Description:
Manages cyber professionals directly and offers leadership, coaching, and training.
Acts as advisor to subordinates to meet schedules and/or resolve technical.
Develops and administers schedule and performance requirements; may have budget responsibilities.
Develops and implements strategic, technical, and operational security/infrastructure controls that are properly aligned with business or program goals and objectives.
Reviews and prioritizes needs and analyzes project costs and feasibility.
Maintains current knowledge of relevant technologies.
Participates in special projects as required.
Education and Experience
BA/BS or equivalent, 5+ years of experience
Job Requirements
Experience with cloud technologies (ie AWS DX/Transit Gateway/VPC routing).
Experience managing multiple projects (10+) with competing priorities at one time.
In depth knowledge of Fortinet.
Knowledge of routing and switching.
Familiarity with other firewall platforms (Palo Alto preferred).
Knowledge of Cisco ISE.
Proven ability to get in cli or gui and make configuration changes, assist with troubleshooting cybersecurity related issues/problems.
Manager will serve as a technical escalation for all cybersecurity related incidents and problems.
Manager will serve as coach and mentor for cybersecurity engineering team developing overall skill set.
Hands on Zscaler Private Access, Zscaler Internet Access, and Zscaler Digital Experience
Incident Response Management
The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Remote
Work Location:
Any Location / Remote
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$119k-161k yearly Auto-Apply 6d ago
IT Contact Center Service Desk Operations Manager
Systems Integration 4.3
Remote job
IT Service Desk OperationsManager
Systems Integration, Inc. (SII)
is a leading provider of customer experience, cloud-based services, and managed IT solutions.
We are seeking a motivated and customer-focused IT Contact Center Service Desk OperationsManager in support of a program for CBP TSD (technology Service Desk) at the Department of Homeland Security (DHS). The Program provides IT support for over 65,000 users worldwide. As the IT OperationsManager, you will manage the staff and operations of an Enterprise IT Service Desk. Service Desk Support services are required 24 hours a day, seven days a week, 365 days a year. The position requires working on site and may be eligible for some remote work if approved by the Program Manager.
Responsibilities:
Oversee all aspects of Enterprise IT Service Desk operations, metrics and SLA management per internal and ITIL/HDI benchmarks, ensuring efficient workflows, resource planning, and adherence to deadlines and budgets.
Manage staffing, reporting, and the implementation of processes to meet evolving business requirements.
Manage and provide regular performance updates on operations, staffing, and initiatives.
Promote continuous improvement and optimize processes to achieve service level requirements and performance goals.
Act as an escalation point and facilitator for severe, critical, or unique issues.
Act as a liaison between technical teams and stakeholders, including end users and government leaders.
Qualifications:
Minimum Associate's technical degree in Computer Science, Information Systems or related discipline.
Minimum 3 years' professional or technical experience in IT with a strong background in all aspects of service desk in a contact center.
Minimum of 3 years of supervisory experience.
Strong communication skills and problem-solving skills.
Experience with Enterprise tools such as Amazon Connect and ServiceNow.
Possesses ITIL v4 certification or commit to obtaining it within 6 months.
Must be a US Citizen and pass a government Public Trust Security clearance with the DHS.
Experience with one of the following agencies is preferred; USCIS, CISA, CBP, FEMA, ICE
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
$103k-136k yearly est. 60d+ ago
Remote (EST or CST) - Global Network Manager
Insight Global
Remote job
Insight Global is looking for a Global NetworkManager to support their 24x7 operations of their European Data Center including the design, implementation of organizations global foundational IT Infrastructures (data centers, hybrid, and cloud workloads) and related core IT assets. This position ensures that the infrastructure is robust, scalable and aligned with the business objectives while optimizing cost, performance, reliability and security for group services as well as locally deployed solutions
Job Responsibilities
- Deliver and maintain hybrid cloud infrastructure services and patterns provided by group as a global service
- Facilitate continual adoption/migration to group infrastructure services
- Interface with technical and application teams/providers/partners (internal and external) across the globe to ensure that we deliver reliable and efficient IT operations
- Participate in the operational support of the infrastructure; including crisis, incident management and problem management
- Ensure global/local governance, reporting and compliance is in place for responsible services. This includes establishing and monitoring key performance indicators (KPIs) to assess the effectiveness of infrastructure operations and drive improvement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 10+ years of experience working in an IT environment
- 8-10 years of experience with Cisco Meraki
- 8-10 years of hands on Firewall experience (Fortinet is preferred)
- Cloud Networking experience (Azure is preferred) in a Data Center
- In-depth knowledge of infrastructure technologies including networking, virtualization, operation systems knowledge of Linux, Windows & AS400 operating systems
- 3 years of experience managing a distributed global network of an enterprise company
- Bachelors degree in Information Technology, Computer Science, Engineering or related field -Agile expereince
$73k-109k yearly est. 8d ago
Network Partnerships Manager (Remote - Digital Healthcare)
Rippl Care
Remote job
Job Description
If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Network Partnerships Manager who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on!
What's Rippl?
At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action.
We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital.
Our Mission
The Rippl Mission is to enable more good days for those living with dementia and their families.
Our Core Values
At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers.
We're fed up. Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better-so we're doing it.
We're changemakers. We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need-when and where they need it. And we're proving it works.
We're in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait.
We start with yes. We don't let barriers stop us. When faced with a challenge, we figure it out-together. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us.
We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team-because when they feel valued and empowered, patients and caregivers get the care they deserve.
Join the movement
We're looking to find other changemakers who are ready to join our movement.
The Role:
The Network Partnerships Manager will be responsible for developing, managing, and maintaining strategic partnerships that fill service area gaps for our GUIDE program. This role builds collaboration between external partners and internal teams, ensuring all partnerships are set up for success, efficiently managed, effectively deliver services, and are compliant.
This role will both build relationships with home care partners and administer the program to ensure high-quality services are delivered for all eligible patients. Building relationships focuses on identifying partners with coverage in the service areas important to Rippl, negotiating relationships and contracting, and facilitating smooth partner onboarding and support processes. The Network Partnerships Manager will also maintain critical datasets and tools, such as CMS portals, accounting systems and clinical systems.
Responsibilities
Partnership Development & Management
Work with existing partners to onboard new offices as needed and ensure they are set up in CMS (Medicare)
Develop and establish new partnerships to fulfill home care service needs in key locations
Negotiate relationships with potential partners, track the progress of multiple partnership opportunities, manage contracting, and onboard partners to CMS
Manage existing partnerships to address gaps in care, invoice issues, and other partner inquiries, and ensure smooth communication and collaboration between our organizations
Prepare and deliver training materials, webinars, and resources to support partner success
Track service delivery and perform QA to ensure partner Service Level Agreements are met and contract terms are maintained
Maintain partner contact information and service area coverage in systems and databases including Salesforce, and CMS portals
Cross-functional Collaboration
Collaborate with Growth and Partner Success to understand service area needs and identify new partner opportunities.
Work closely with the Guide Program Manager to submit partner rosters and ensure proper documentation of service areas
Coordinate with Clinical and Patient Engagement teams to support patient care issues, document standard operating procedures and job aids for internal teams, and support training as needed
Identify and pursue opportunities to improve processes and patient, partner and care team experience
CMS Partner Requirements Management
Collaborate with the GUIDE Program Manager to submit and maintain accurate partner rosters and zip code lists for CMS
Oversee partner invoicing, ensuring reconciliation and timely approvals
Other Duties as Assigned
Support GUIDE functions as necessary to ensure smooth operations and responsiveness to CMS requirements
Develop reporting and analysis to support team functions
Qualifications
Bachelor's degree in healthcare administration, business, or a related field
3+ years of experience in partner management, program management, business development, provider relations or healthcare operations
Strong ability to build relationships and manage external partnerships
Excellent organizational and project management skills, with experience in managing data tools and reporting
Home care agency experience, familiarity with healthcare partnerships and CMS or Medicare programs is a plus
Strong communication skills, both written and verbal, to facilitate partner meetings, training, and ongoing collaboration
Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
Ability to work flexibly and collaboratively in a fast-paced environment
What's in it for you
Development, mentoring and training designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
Fast growth company with opportunities to take on more responsibility or develop into new roles
Flexible work environment and the opportunity to work from home
Competitive compensation
401(k) plan with a company contribution
Medical, Dental and Vision coverage for you and your family
Life insurance and Disability
Remote Work stipend
Generous Paid Time Off
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.
Role: Range is $75,000 - $98,000 depending on experience
We are going to make some very big waves starting with a small Rippl - come join us!
$75k-98k yearly 13d ago
Fiber Network Mapping Specialist III
Astreya 4.3
Remote job
The Opportunity: Launch Your Career in Global Data Infrastructure
Are you passionate about networking, meticulous about data, and ready to kickstart your career in the high-growth field of fiber network infrastructure?
We are seeking a highly motivated and detail-oriented Fiber Network Mapping Specialist to join our team. This role is your entry point into understanding the physical architecture of a global fiber network. You won't just be entering data; you'll be trained to build and maintain the ever growing footprint of our customer fiber network.
We are looking for candidates with foundational knowledge, an appetite for complex problem-solving, and a commitment to high-quality work. If you are eager to learn from expert engineers and want your work to have a tangible impact on global connectivity, this is the role for you.
Core Responsibilities
Digital Modeling: Learn to document, edit, and manage all Outside Plant (OSP) long-haul fiber networks fiber assets interconnecting various Points-of-Presence (POPs) types. This includes recording fiber connectivity, cable routes, splice records, and physical layer specifications to be used by vendors for installation, maintenance, and troubleshooting.
Data Integrity & Translation: Be trained to review engineering diagrams, design schematics, and vendor As-Built documentation. You will learn to translate this physical information into accurate digital records using specialized software (e.g., OSPi, Netcracker, ArcGIS).
Modeling Support: Assist senior specialists in ensuring the accuracy and logical structure of the field infrastructure assets by reviewing design drawings, schematics, diagrams, performing detailed data checks, and helping resolve discrepancies between the physical infrastructure and its digital representation.
Documentation & Process: Work with the team to digitize, record, and verify all passive and active network elements, ensuring all changes (Moves, Adds, Changes) are properly logged and memorialized in the system.
Cross-Functional Teamwork: Provide support by running basic network data reports, assisting with capacity checks, and facilitating communication between the engineering, installation, and field survey teams.
Visualization Tools: Utilize software such as AutoCad, Google Earth/Maps to visualize, plan, and communicate network paths and layouts.
Qualifications:
This role is structured for growth and development. We value aptitude and enthusiasm as much as direct experience.
Required Foundational Knowledge & Skills
Telecommunications Interest: Foundational knowledge or proven interest in telecommunications construction techniques, networking principles, or fiber optic technology.
Attention to Detail: Demonstrated ability to be highly organized and meticulous when working with data or complex documentation.
Computer Literacy: Proficiency with Google suite (especially Sheets) and a strong ability to learn new, complex software platforms quickly.
Communication: Excellent written and verbal communication skills; the ability to clearly document technical information for various audiences.
Documentation Mindset: An understanding of the importance of creating and maintaining clear process documentation and technical guides.
Desirable Experience
Any exposure to specialized fiber networkmanagement software (e.g., OSPi, Netcracker, ArcGIS, SmallWorld).
Familiarity with interpreting technical schematics or blueprints.
Basic knowledge of fiber network infrastructure, routes, splicing, racks, panels, or cabling standards.
Location:
Remote first - Applicant must be a commutable distance to Denver, CO
Salary Range
$85,120.00 - $134,400.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
$85.1k-134.4k yearly Auto-Apply 34d ago
Join our Talent Network - Georgia Tech
Freudenberg Medical 4.3
Remote job
Working at Freudenberg: We will wow your world!
Responsibilities:
At Freudenberg, we are dedicated to fostering an environment where our employees can leverage their skills to add significant value to their teams. While each opportunity varies based on the business area, location, and specific role, Freudenberg is committed to creating a remarkable experience for all.
Our values resonate with many: we are human, fair in our behavior, family-oriented, diverse, respectful, and committed to leaving a sustainable footprint for the world of tomorrow.
By submitting your resume, you're not applying for a specific job and should not expect to be contacted immediately. Instead, you're joining our exclusive talent network, designed specifically for students during the 2026 career fair and industry expo season.
Why Join Our Talent Network?
Scholarship Opportunities: Be the first to know about scholarships available to you.
Job Alerts: Receive follow-ups to join our job alerts and get notified about specific job openings that match your interests.
Future Interactions: Stay connected with Freudenberg for other exciting opportunities to engage with us.
Joining our talent network is a fantastic way to stay informed and connected with Freudenberg, opening doors to future opportunities and career growth.
Qualifications:
Our talent network is specifically designed for students we meet during the 2026 college career fair and industry expo season. We are particularly interested in those with backgrounds in Chemical, Industrial, Materials, Mechanical, Plastics, Polymer, and Textile Engineering. By submitting your resume, you are not applying for a specific job and should not expect to be contacted.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg North America Limited Partnership
$60k-81k yearly est. Auto-Apply 6d ago
Remote Medicare Network Manager Position
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Medicare NetworkManager - REMOTE. In this role, you will play a vital part in developing and maintaining specialized networks tailored to the needs of Medicare Advantage populations. You will ensure high operational standards and vendor satisfaction, managing daily interactions with vendors like an Account Manager. Your ability to build strong relationships across functional departments will be critical to maintaining efficient and effective networks, ultimately contributing to the overall success of our partners in providing quality services.Accountabilities
Work with Transportation Providers to resolve service issues and troubleshoot problems.
Utilize data to develop and implement performance improvement plans (PIP).
Coordinate and conduct monthly provider performance evaluations.
Handle offboarding for providers not meeting expected standards.
Serve as the primary contact for vendor service requests and escalations.
Manage day-to-day vendor interactions and ensure satisfaction.
Conduct on-site vehicle inspections and audits for compliance with standards.
Deliver operational support to all vendors in a designated geographic area.
Collaborate with internal teams to resolve Transportation Provider issues.
Provide consultations and guidance to Transportation Providers and internal staff.
Utilize Salesforce for managing vendor interactions and compliance.
Educate Transportation Provider contacts on operational processes.
Foster partnerships with assigned transportation providers.
Assist in facilitating regular provider town hall meetings.
Address inbound service requests and ensure proper assignment.
Liaise with internal departments to resolve vendor inquiries.
Support transportation providers with claims, payments, and eligibility questions.
Meet assigned KPIs and business objectives.
Ensure compliance through inspections and audits.
Submit provider configuration changes to the data management team.
Requirements
High School diploma or GED required.
College Degree or Equivalent Work Experience preferred.
2-5 years' experience as an Account Manager is essential.
Minimum of 2 years' operational experience required.
Valid driver's license is necessary.
Ability to conduct inspections and audits courteously.
Demonstrate excellent time management skills.
Knowledge of transportation logistics and managed care is a plus.
Ability to maintain a positive attitude in high-stress situations.
Strong negotiation and communication skills.
Attention to detail is critical.
Ability to maintain confidentiality at all times.
Skilled in prioritizing projects and incidents.
Empathize with customer needs and circumstances.
Ability to handle emergent situations appropriately.
Benefits
Health and Life Insurance Plans.
Dental and Vision Plans.
401(k) with company matching.
Flexible Scheduling options.
Paid Time Off and Holiday Pay.
Maternity/Paternity Leave.
Birthday Holiday benefits.
Casual Dress Environment.
Tuition Reimbursement programs.
Perks Discount Program.
Leadership Mentoring Opportunities.
Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$68k-98k yearly est. Auto-Apply 23h ago
Medicare Network Manager
MTM 4.6
Remote job
What Will Your Job Look Like?
The Medicare NetworkManager will primarily be responsible for the development and maintenance of specialized networks to meet the needs of Medicare Advantage populations. The Medicare NetworkManager will own the delivery of a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area. The Medicare NetworkManager would manage the day-to-day interaction with the vendors, acting as an Account Manager to build and sustain strong working relationships with cross functional departments and assigned Providers. This role is key to the success of a successful relationship with our Transportation Providers.
Location: Work From Home
What You'll Do:
Work with the Transportation Provider (TP) to follow through on service issues, troubleshooting problems and concerns, complaints, and education
Utilize data to develop and deliver performance improvement plans (PIP)
Coordinate and conduct monthly provider performance evaluations
Conduct off boarding for providers not meeting standard expectations
Serve as the first point of contact for all vendor service requests and escalations
Own the day-to-day vendor interaction and satisfaction
Conduct on site vehicle inspections and provider audits to verify compliance with MTM and HIPAA guidelines
Deliver timely, accurate and professional operational support to all vendors within a specified geographic area and Service Level Agreements
Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of TP issues
Demonstrate proficiency by providing effective consultation to TP's and guidance to internal team members
Utilize Salesforce as the single source of truth for managing vendor interactions and credentialing compliance
Recognize opportunities to educate TP's contacts on MTM processes when necessary
Build and sustain a strong working partnership with assigned transportation providers
Assist with/participate/facilitate regular provider town hall meetings
Handle inbound service requests and ensure that they are properly assigned or addressed
Liaise with other internal departments as required to resolve vendor's issues and questions
Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance
Meet or exceed assigned KPI's and business objectives
Meet all provider compliance requirements, including but not limited to inspections, audits and credentialing, ensuring non-compliant Vendors are not performing services for MTM
Submit provider configuration changes to data management team and partner with them to ensure vendor is set up properly in the systems
What You'll need:
High School diploma or GED
College Degree or Equivalent Work Experience
2-5 years' experience as an Account Manager
2 years' operational experience
Must possess a valid driver's license
Must be able to conduct inspections, audits, communicate issues, and corrective actions from an authoritative position but with professional courtesy
Skills:
Demonstrate excellent time management skills
Knowledge of transportation logistics, patient experience, and managed care
Ability to maintain positive and team focused during high stress situations
Persuasive negotiator
Strong ability to pay attention to detail
Excellent communication skills
Ability to maintain high level of confidentiality
Must be able to communicate with staff of all job levels professionally
Ability to prioritize assigned projects, incidents, and requests
Ability to identify with customers' needs and circumstances
Ability to recognize, handle and refer situations of an emergent nature
Even Better If You Have:
Experience in Project Management and/or Contract Negotiations is preferred
Experience in Cost Management is preferred
What's in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Flexible Scheduling
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Birthday Holiday
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary:
Min: $50,000
Max: $60,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTM
$50k-60k yearly Auto-Apply 3d ago
Child Care Network Specialist
Nebraska Early Childhood Collaborative 3.9
Remote job
Job Description
About NECC:
Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state.
What it's like to work here:
NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them.
About the job:
The Child Care Network Specialist aids and mentors child care program owners and directors in accessing supports, programs, and initiatives to further their growth as small business owners. This includes recruiting child care providers to join our network, helping them through the licensing process, and providing resources, training, and mentoring to help their businesses thrive.
Duties include:
Act as a main point of contact for child care educators seeking to enroll in NECC programs and services.
Provide comprehensive assistance in the enrollment process for child care educators, guiding them through available programs and services within the Child Care Network, ensuring they have the necessary information and support to successfully join and benefit from the network's offerings.
Facilitate engaging and informative programs, workshops, and training series for child care providers on early childhood education and key business topics related to successfully operating and managing a child care business.
In collaboration with the others on the Child Care Network team, create, develop, modify, and evaluate the program offerings of the Child Care Network to support innovative and best business practices for early childhood education programs.
Respond to provider inquiries and connect them with all available Child Care Network or other resources.
Serve on local and state committees representing NECC as appropriate.
Participate in opportunities to foster individual learning, leadership, professional development, and training.
About you:
We are looking for the following qualifications:
Associate's degree in Human Services, Early Childhood Education, Business, or related field required; bachelor's degree preferred.
Two or more years of experience working in a family child care or center-based program required.
Valid driver's license and car insurance required.
Mission-driven with a commitment to making early childhood come first in Nebraska.
Knowledge of the needs of child care providers and child care business practices.
Knowledge of community initiatives and resources.
Ability to collect and analyze data for purposes of continuous quality improvement.
Highly motivated, taking initiative to achieve goals.
Strong creative problem-solving skills, highly organized, and detail oriented.
Demonstrated flexibility and willingness to learn.
Ability to engage in reflective supervision practices.
Strong written and oral communication skills, including public speaking.
Strong interpersonal and relationship building skills.
Ability to work with individuals from various backgrounds.
High degree of discretion when dealing with sensitive situations or confidential information.
Proficiency in Microsoft Office products (Word, Excel, Outlook) and other forms of technology.
Ability to work individually as well as collaboratively in a team environment.
Ability and willingness to work evenings and weekends to attend/facilitate community meetings and events.
***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job.
If you'd like to be part of something special, please apply!
Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws.
Equal Opportunity Employer
$55k-71k yearly est. 18d ago
Senior Lead Network Engineer II
Contact Government Services, LLC
Remote job
Senior Lead Network Engineer IIEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of networkmanagement software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products.
Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: *******************
#CJ
$95k-124k yearly est. Auto-Apply 60d+ ago
System & Network Administrator
Affinitiv 4.1
Remote job
Join our award-winning A-Team!
Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you.
Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we're well-versed in OEM standards and the intricacies of a dealership or group's local business.
Position Overview
As a member of the Affinitiv Infrastructure Team, the System & Network Administrator is responsible for the daily operations, maintenance, and support of on-premises systems, network hardware, and security infrastructure. This role supports both internal staff and production systems housed in the Tampa datacenter. The ideal candidate is self-motivated, able to work independently, and comfortable operating in a hybrid environment with regular onsite datacenter responsibilities.
This position requires experience with FS switches, FortiGate firewalls, and Cisco APIC, in addition to solid Windows Server and Active Directory administration.
MUST BE LOCATED IN TAMPA, FL AREA
Key Responsibilities
Systems Administration
• Assist with daily operations, configuration, and maintenance of datacenter systems in Tampa.
• Install, configure, and maintain Windows operating systems, applications, and related infrastructure.
• Perform system patching, software updates, and apply security best practices.
• Monitor server and application performance to ensure high availability and uptime.
• Administer Active Directory, including user accounts, permissions, GPOs, and security groups.
• Troubleshoot hardware and software issues, coordinating with vendors as needed.
• Conduct system capacity planning and assist with resource optimization.
• Perform routine backup and recovery operations to protect data integrity.
• Support users in accessing and using business systems.
Network & Security Administration
• Configure, maintain, and troubleshoot FS network switches.
• Administer and support FortiGate firewalls, including policies, VPNs, routing, and security profiles.
• Work with Cisco APIC (ACI) for network fabric management, configuration, and policy implementation.
• Assist in managing routers, switches, and network appliances across the environment.
• Monitor network performance, availability, and security.
• Apply best practices for network segmentation, security controls, and traffic management.
Datacenter Operations
• Perform onsite datacenter tasks including racking, cabling, hardware installation, and physical troubleshooting.
• Support datacenter environment monitoring (power, cooling, hardware health).
• Work independently while onsite and maintain accurate documentation of system and network changes.
Qualifications
Required
• Experience provisioning, configuring, and supporting Windows-based production applications.
• Hands-on experience with:
- FS switches / switching technologies
- FortiGate firewalls (FortiOS)
- Cisco APIC / ACI fabrics
• 1+ years administering Windows Server roles/features (AD, DNS, DHCP, File Services, IIS, GPO, Print Services).
• Familiarity with Microsoft SQL Server environments.
• Strong understanding of network protocols, routing, switching, VLANs, and firewall concepts.
• Ability to identify, troubleshoot, and resolve system and network issues quickly.
• Knowledge of system security practices including access control, patching, vulnerability management, and encryption.
• Ability to work onsite in the Tampa datacenter as required.
• Strong analytical, critical thinking, and communication skills (verbal and written).
• Ability to work both independently and as part of a team.
Preferred
• Experience with virtualization technologies
• Knowledge of PowerShell scripting for automation and administration.
• Experience with enterprise backup systems and disaster recovery tools.
• Exposure to monitoring platforms and log analysis tools.
• Demonstrated ability to adapt to new technologies and evolving infrastructure needs.
Soft Skills
• Strong attention to detail in documentation, system configuration, and change management.
• Self-motivated and able to set priorities with minimal supervision.
• Flexibility and creativity in problem-solving and technical approach.
• Willingness to learn, grow, and contribute to a collaborative team environment.
Work from Here
At Affinitiv, we have the best of both worlds. Our team members have embraced remote work and our Work from Here program allows for remote working and the utmost flexibility while keeping in person collaborating thriving in a safe work environment. Our Work from Here approach gives team members a choice to work on campus or remote, leaders can hold in person or virtual team meetings to collaborate and cultivate relationships.
Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few. We also offer generous PTO so you can enjoy off time with family and friends.
At Affinitiv, we celebrate diversity, equality, and an inclusive environment.
Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.
$50k-69k yearly est. Auto-Apply 13d ago
Operating Systems / Network Analyst 2
Southern Oregon University 4.2
Remote job
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2
Division/Department: Finance and Administration/Information Technology
Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly
FLSA Status: Non Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Remote Work Type: On Campus
Work Hours: M-F 8-5 Flexible schedule when required.
Worker Status: Must be able to legally work in the United States without visa sponsorship
SPECIAL INSTRUCTIONS TO APPLICANT:
Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************.
To view SOU's very generous benefits and pension programs available to eligible positions, please visit ***************************************************************************************************************
Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees.
POSITION DESCRIPTION:
Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support.
Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends.
Minimum Requirements
This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.
SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V).
Typical skills for each core function are cited below.
Operating Systems Analysis
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory;
Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment;
Ability to use performance monitoring software and interpret results;
Ability to perform preventative and remedial maintenance to operating system(s);
Ability to interface/integrate campus defined operating system(s) with software and other systems;
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications;
Knowledge of applications programming techniques and procedures;
Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code;
Ability to research and survey new products and/or releases, such as productivity tools;
Ability to establish and document operations procedures;
Knowledge of networkoperating systems and network architecture, configuration, and protocols;
Knowledge of client-server technologies.
Operating Systems Administration
Familiarity with scripting languages (PowerShell, Python, or Bash) for automation.
Knowledge of system management and security/control procedures;
Knowledge of database design, structure development, features, operations, programming, and data access principles;
Knowledge of data communication network architecture, configuration, protocols, and interfaces;
Knowledge of operating systems and storage capacity, including ability to perform capacity planning;
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems;
Ability to develop and execute disaster recovery plans;
Ability to establish data security standards and procedures;
Ability to tune database systems and maintain database software.
Strong understanding of Active Directory or LDAP directory services.
Network Planning and Implementation
Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission;
Computer/video skills on specific applicable hardware and software; understanding of system functionality and components;
Specialized vendor training or licensing to meet a specified departmental need;
Ability to interpret data on system usage and develop engineering specifications to support changing service levels;
Ability to interpret and apply broad regulatory standards and technical specifications to assignments;
Ability to monitor and manage vendor relationships to ensure responsiveness and quality.
Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions
Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations
Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management)
Knowledge of essential network and system security concepts
Working understanding of firewalls and network ACLs
Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance)
Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites)
Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management)
Preferred Requirements
Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified.
Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday
Experience with the Box Enterprise file storage system
Experience with database systems (Oracle, MS SQL Server, MySQL)
Experience with high-availability clustering (MS, Novell, SQL Server).
Experience with enterprise directories (Active Directory, eDirectory, LDAP).
Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort).
Experience with enterprise storage systems (iSCSI, SANs, NAS)
Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM).
Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire).
Experience with configuration management software (Puppet, Chef, SaltStack).
Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager).
Experience working within enterprise Information Security frameworks to protect data and secure systems.
Essential Functions
Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:
(80%) Shared Network and System Administration
Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance.
Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems.
The following duties are shared with the Infrastructure Services Manager and other team members:
Installation, upgrade, and maintenance of server hardware and operating systems.
Installation, upgrade, and maintenance of network security hardware and software.
Installation, upgrade, and maintenance of enterprise software.
Installation, upgrade, and maintenance of network storage.
Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware.
Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications.
General enterprise-level administration of all of the resources listed above, including monitoring and security.
Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
Maintain system documentation, including network diagrams, procedures, and configuration details
Responsible for designing and managing account creation and deletion processes.
Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC.
Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration.
Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation
(5%) Network Printing
Configure and maintain a network printing environment for the campus network.
Assist User Services staff with the creation of network printers.
Maintain print accounting and management software.
(5%) Data Backup and Recovery
Maintain a schedule of backup jobs for university systems.
Perform media rotation, and media lifecycle tasks.
Restore data as needed.
Maintain disaster recovery systems and associated procedures.
(10%) Technical Support
Troubleshoot network and enterprise application system problems.
Ensure system reliability and 7×24 operation of the network and other enterprise systems.
Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage.
Ensure that systems problems have been efficiently and effectively remedied.
Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed.
Plan and submit projects to Change Management for projects which may impact users, or the campus community.
Skills, Knowledge, and Abilities
Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions.
Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
Demonstrated ability to provide training and direction to student assistants.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory
Ability to use performance monitoring software and interpret results.
Ability to perform preventative and remedial maintenance to operating system(s).
Ability to interface/integrate campus defined operating system(s) with software and other systems.
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications.
Ability to establish and document operations procedures.
Knowledge of networkoperating system and network architecture, configuration, and protocols.
Knowledge of client server technologies.
Knowledge of data communication network architecture, configuration, protocols, and interfaces.
Knowledge of operating systems and storage capacity, including ability to perform capacity planning.
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems.
Ability to develop and execute disaster recovery plans.
Ability to establish data security standards and procedures.
Ability to tune database systems and maintain database software.
Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.).
Knowledge of network traffic and performance parameters to interpret variance and service impact to users.
Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.).
Understanding of connectivity, system integration, and traffic issues.
General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements.
Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities.
Knowledge of telecommunications and video industry standards.
Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features).
Physical Demands
The position spends the majority of time in meetings, sitting, or working at a computer.
Occasional lifting of network servers, and other computer equipment.
Travel to technical training may occasionally be required.
Special Conditions
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
_________________________
SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce
In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.
Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.
Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.
An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.