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Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Amazon Data Services, Inc. 4.7
Network operations/network engineer job in Jeffersonville, OH
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and networkengineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space.
AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.
Key job responsibilities
As a Data Center Controls Engineer you will:
• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during life cycle of the data center.
• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.
• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.
• Support Controls projects related commissioning activities in the data centers.
• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
#DCCD_AMER
BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 5+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 10 years of Controls related experience
2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).
3. A minimum of two (4) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements.
PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree.
2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks.
3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience.
4. Experience with management of change.
5. Proficient with Microsoft Office Suite and project management software.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$98.7k-210.8k yearly 5d ago
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Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Amazon Data Services, Inc. 4.7
Network operations/network engineer job in New Albany, OH
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and networkengineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space.
AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.
Key job responsibilities
As a Data Center Controls Engineer you will:
• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during life cycle of the data center.
• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.
• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.
• Support Controls projects related commissioning activities in the data centers.
• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
#DCCD_AMER
BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience
2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).
3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements.
PREFERRED QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 5+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 10 years of Controls related experience
2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).
3. A minimum of two (4) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$98.7k-210.8k yearly 2d ago
Network Engineer
Arhaus 4.7
Remote network operations/network engineer job
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
Description:
The NetworkEngineer plays a critical role in supporting a luxury retail brand operating in a fast-paced. This position is responsible for engineering, maintaining, and optimizing our enterprise network infrastructure across corporate offices, distribution centers, and 100+ retail locations nationwide. The NetworkEngineer ensures the reliability, security, and scalability of our network-spanning cloud, on-premises, and hybrid environments-while enabling seamless store operations, customer experiences, and internal collaboration. The ideal candidate possesses in-depth hands-on technical expertise with modern networking tools and cloud technologies, complemented by strong communication skills to collaborate effectively with executives, field teams, and cross-functional leaders.
We prefer the candidate to be near an Arhaus site location but are open to remote work for the right candidate.
Essential Duties & Responsibilities:
Network Architecture, Deployment & Support
Support and maintain a multi-site enterprise network using Cisco, Cisco Meraki, and Palo Alto technologies.
Engineer and deploy solutions across LAN/WAN, SD-WAN, MPLS, Wi-Fi, VPN, firewalls, cloud, and hybrid environments.
Configure and maintain routing and switching infrastructure, including BGP, OSPF, VLANs, HSRP, ACLs, NAT, and QoS.
Manage secure remote access technologies such as Cisco AnyConnect and site-to-site VPN.
Implement network monitoring, SNMP, syslog, and performance.
Security, Compliance & Reliability
Strengthen network security posture through segmentation, firewall policies, and Zero-Trust principles.
Ensure compliance with SOX controls, audit standards, and incident-response processes required in a publicly traded environment.
Maintain detailed network documentation, diagrams, standards, runbooks, and change-management records.
Cloud, Data Center & Retail Technology Integration
Support and maintain Microsoft Azure network services, hybrid connectivity models, and cloud security configurations.
Assist with deploying and maintaining technologies supporting new retail store openings, including switches, APs, POS connectivity, and low-voltage infrastructure.
Collaborate with Security and Technology teams to deliver integrated, end-to-end connectivity and uptime across all business channels.
Operational & Cross-Functional Support
Participate in after-hours maintenance and on-call rotations for critical systems support.
Identify opportunities for network improvements, automation, and lifecycle modernization.
Requirements:
Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent technical experience.
4+ years of progressive hands-on experience in enterprise networking roles.
Strong proficiency in packet-level troubleshooting and enterprise network design.
Experience supporting multi-location environments.
Experience with Palo Alto or similar enterprise firewall platforms.
Hands-on experience with Azure networking (VNets, ExpressRoute, VPN Gateway, firewalls, routing).
Excellent communication skills with the ability to interact with all levels of the business, including executive leadership.
Ability to support on-call rotation and occasional travel (up to 15%) to corporate, retail, and distribution locations.
Ability to lift and install networking equipment as needed for store openings and infrastructure refreshes.
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
$68k-89k yearly est. 4d ago
Technical Lead Network Engineer, Physical Infrastructure
Dropbox 4.8
Remote network operations/network engineer job
Role Description
As a Tech Lead for Physical Infrastructure, you will drive the technical strategy and architecture behind Dropbox's global datacenter, network, hardware, and automation systems. You will play a crucial role in areas such as networkengineering and automation, datacenter architecture, infrastructure reliability, and large-scale systems design.
In this role, you will define the next generation of Dropbox's physical infrastructure-ensuring it is scalable, automated, cost-efficient, and ready to support storage, compute, and AI workloads. You will influence multi-year roadmaps, lead complex cross-team initiatives, and partner closely with senior engineering, operations, and product leaders across the company.
This is a high-visibility technical leadership position where you will guide architectural decisions, mentor engineers, and improve the operational resilience of the systems powering hundreds of millions of users. You'll gain substantial senior leadership exposure, influence Dropbox's long-range infrastructure strategy, and help shape one of the most critical parts of our platform.
Responsibilities
Lead technical strategy and architecture across networkengineering, network automation, datacenter engineering, hardware engineering, and physical operations.
Design and drive large-scale infrastructure automation systems that improve reliability, reduce manual work, and streamline configuration, deployment, and telemetry pipelines.
Guide multi-quarter, cross-functional initiatives spanning cloud infrastructure, datacenter buildouts, and network modernization efforts.
Serve as the senior technical escalation point for complex infrastructure challenges, including large-scale design decisions and high-severity production incidents.
Partner with Infra SWE, SRE, Capacity Planning, Security, and Operations to ensure Dropbox infrastructure remains reliable, scalable, and cost-efficient.
Mentor engineers across multiple disciplines, raising the technical bar through design reviews, architectural frameworks, and best practices.
Drive continuous improvement in operational resilience, system reliability, and infrastructure efficiency.
Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.
Requirements
12+ years of experience in large-scale infrastructure engineering, including networkengineering, distributed systems, or network automation.
Proven experience designing and operating production networks (datacenter fabric, backbone routing, traffic engineering, reliability architecture).
Strong technical background in infrastructure automation (configuration management, deployment pipelines, orchestration frameworks, telemetry systems).
Demonstrated ability to lead multi-team technical initiatives, influencing architectural direction and driving cross-functional alignment.
Experience diagnosing and resolving complex infrastructure issues, including participation in high-severity incident management.
Effective communication and collaboration skills, with experience working across engineering, operations, and leadership teams.
Ability to mentor engineers, drive technical standards, and improve engineering quality across multiple domains.
Preferred Qualifications
Experience designing or operating datacenter mechanical, electrical, or capacity systems.
Background in hardware lifecycle management, server/switch qualification, or vendor evaluation.
Experience developing backend or distributed systems supporting infrastructure automation or orchestration.
Prior leadership in multi-region infrastructure buildouts or modernization programs.
Advanced expertise in network architecture (underlay/overlay fabrics, BGP/EVPN, routing policy, failure domain design).
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2$212,700-$287,700 USDUS Zone 3$189,000-$255,800 USD
$212.7k-287.7k yearly Auto-Apply 8d ago
Network Engineer Co-op
Nokia Global 4.6
Remote network operations/network engineer job
(s): 1
Duration: 3 Months+
Education Recommendations
Currently a candidate for a bachelor's degree or diploma in Computer Science, Computer Systems Engineering, or a related field with an accredited school in the US.
Dell, Omni, Nuage, 77xx, switches and routers
IPAM solutions
Software Define Networking (SDN)
Sysadmin skillset
Ansible scripting
It would be nice if you also had:
Red Hat OpenShift (preferred) or VMware
Kubernetes application deployment
GCP (preferred) or Public Cloud
GitLab, Jenkins, Artifactory
API / script development
As part of our team, you will:
Supporting network equipment, including routers, proxy servers, switches, DNS, and DHCP
Design and implement new network solutions and/or improve the efficiency of current networks
Help maintain our infrastructure, including dual-stack network design and management, dynamic routing protocols, and load balancing
Implement Firewall rules
$88k-118k yearly est. Auto-Apply 15d ago
Senior Cloud Network Engineer (US Remote)
First Advantage 4.7
Remote network operations/network engineer job
Job Title: Senior Cloud NetworkEngineer Job Type: Full-Time At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
Job Description:
The Sr. Cloud NetworkEngineer's role is to assist in the planning, coordination, design, installation, configuration and connectivity of network systems and cloud-based services to ensure the stable operation of FA multi-cloud data networks. The Sr. NetworkEngineer will also resolve FA network incidents in a timely and accurate fashion in a 24x7x365 day operational environment.
Key Responsibilities:
Strategy & Planning
Design and implement short- and long-term strategic plans to ensure network capacity and network security meets existing and future requirements.
Develop and deploy methodologies for testing network performance and providing network performance statistics and reports.
Define, evolve and contribute best practices for installing, configuring, maintaining, and troubleshooting network-based infrastructure, primarily within AWS network and network security boundaries.
Design centralized cloud connectivity patterns to ensure a consistent network and security access policy is achieved.
Collaborate with network, security, engineering, cloud, and automation teams on implementing latest features of AWS.
Operational Management
Manage and ensure optimal operation of all network deployments including VPC, transit gateways, routing, remote VPN, Direct Connect and Security Appliances.
Manage and ensure effectiveness of cloud-based customer facing network systems as well as CSP to CSP connectivity and CSP to on-premises connectivity.
Approve and administer user accounts, permissions, and access rights as it pertains to network devices and technologies.
What You Should Bring:
Formal Education & Certification
Four-year university degree or college diploma in the field of computer science and/or 7+ years equivalent work experience.
Azure Administrator Associate or AWS Solutions Architect certification a plus
Knowledge & Experience (Required)
7-10+ years' experience managing and configuring multi-cloud networks
Excellent understanding of large interconnected networks, including IP overlap, static routing protocols
Experience with Palo Alto NGFW, Cloud NGFW, Panorama and Stata Cloud logging.
Experience with engineering, operating and administrating networking in Public Cloud architectures (Azure/AWS).
Understanding of orchestration and automation methodologies pertaining to AWS (CloudFormation), Azure (ARM and BICEP), or Terraform.
Proficient at developing in any of the following: JavaScript, Python, Java, .NET, or similar languages.
Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.
Knowledge of applicable data privacy practices and laws.
Knowledge & Experience (Nice to Have)
Understanding of CI/CD (Continuous Integration / Continuous Deliver) software development principles and use of Visual Studio and GIT.
Global network experience working with staff and venders in other time zones and countries.
Experience with multi-cloud fabric exchanges
Experience with Zscaler Private Access
Attributes:
* For compliance reasons, all personnel must be United States Citizens and have, for 3 of the past 5 years, resided in the United States OR worked for the United States overseas in a federal or military capacity OR be a dependent of a federal or military employee serving overseas. In addition to our standard pre-employment background check and drug screen, you will be required to undergo additional checks to obtain an LAR certification via the the proper channels in order to be in this role.
Good understanding of the organization's goals and objectives.
Strong interpersonal, written, and oral communication skills.
Able to conduct research into networking issues and products as required.
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
Ability to present ideas in a user-friendly language.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Experience working in a team-oriented, collaborative environment.
Exceptional documentation & technical writing skills.
Passionate about providing a high quality of service and believes in relentless customer satisfaction.
Promote a strong work ethic with the ability to meet commitments & deadlines.
Ability to maintain ownership & independence in a fast-paced high volume environment.
Ability to maintain a sense of professionalism & urgency in all customer communications.
Working Conditions:
Rotational On-call availability
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Occasional inspection of cables in floors and ceilings.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $110,000-140,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$110k-140k yearly Auto-Apply 19d ago
Network Engineer II (Remote Position)
Ohio Shared Information Services 4.0
Remote network operations/network engineer job
OSIS is seeking a NetworkEngineer II to join our team and play a critical role in supporting and enhancing our network and security infrastructure. This is a 100% remote position, giving you the flexibility to work from anywhere while collaborating with a dynamic team that supports healthcare organizations nationwide.
Key Responsibilities
Design, implement, tune, and maintain Cisco/Fortinet networks, firewalls, and wireless systems
Monitor resource usage and optimize performance
Develop procedures to prevent and minimize outages
Create and maintain configuration and support documentation
Provide professional technical assistance to staff, administrators, vendors, and service providers
Resolve escalated help desk requests
Participate in on-call rotations
Manage projects and program components to meet organizational objectives
Administer systems and servers to ensure service availability
Maintain multi-site network operations across private and public facilities
Required Qualifications
3+ years of experience in an IT Enterprise environment
Strong knowledge of routing/switching and firewall configuration
Expertise in spanning tree protocol, OSPF, IPSEC, and SSL VPNs
Experience with network configuration and monitoring
Preferred Qualifications
Bachelor's degree in IT or related field
Knowledge of Microsoft AD network integration for authentication
3+ years of experience with routing/switching and firewall configuration
1+ years of healthcare industry experience
Hands-on experience with Cisco ASA and Fortinet security hardware
Experience building and maintaining IPSEC and SSL VPN connections
Knowledge of switching, dynamic routing, VRFs, Nexus, MPLS, Point-to-Point Circuits, IP-SLA, and network/data security
CCNA certification a plus
Experience working with non-profits or healthcare organizations
Remote Work & Technical Requirements
This role is 100% remote. To succeed, you'll need:
Cable or Fiber Internet Service
Minimum download speed: 20 Mbps
Minimum upload speed: 5 Mbps
Why Join OSIS?
Work from anywhere in the U.S.
Collaborate with a mission-driven team supporting healthcare and non-profit organizations
Gain exposure to cutting-edge network and security technologies
Enjoy a flexible, remote-first work environment with minimal travel requirements
Ready to Apply?
If you're passionate about networkengineering and excited about working in a fully remote environment, we'd love to hear from you! Submit your application today and help us strengthen the infrastructure that supports healthcare organizations across the country.
Compensation Range
$75,600 - $113,400
$75.6k-113.4k yearly Auto-Apply 42d ago
Network Engineer - DCO Mission Support
Punch Cyber Analytics Group 3.8
Remote network operations/network engineer job
About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement.
We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide.
We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality.
We give back. To those in need. To the community. To the industry.
Does this sound like you?
In this Role You Will:
Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport
Key tasks include:
- Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments
- Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion)
- Implement and validate SPAN/mirror ports and inline network taps
- Conduct packet capture analysis and support anomaly detection tuning
- Collaborate with host entity personnel for network access and integration
Key Requirements:
-10+ years networkengineering experience in production or field conditions
-Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules
- Hands-on experience with Wireshark, tcpdump, and other capture tools
- Familiarity with Linux networking, security architecture, and containers
- Experience supporting DoD/tactical networks preferred
- Strong troubleshooting skills under pressure in unfamiliar environments
Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups.
Security Clearance:
TS with SCI eligibility required.
Travel Requirements:
8-12 weeks annually, CONUS and OCONUS, sometimes on short notice.
Remote work flexibility available outside of mission support windows.
$79k-105k yearly est. 60d+ ago
Junior Network Engineer
Eqvilent
Remote network operations/network engineer job
We are seeking a motivated Junior NetworkEngineer to join our team, focusing on designing and maintaining low latency network infrastructures. The ideal candidate will assist in optimizing network performance and automating network processes.
What You'll be doing:
Network Maintenance and Automation: Assist in automating network infrastructure using zero-touch provisioning (ZTP) and continuous integration/continuous deployment (CI/CD) processes
Latency Optimization: Participate in research and experimentation to identify opportunities for reducing network latency and improving overall network performance
Cloud Services: Assist in managing cloud services from providers like AWS, GCP or AliCloud
Scripting and Automation: Develop basic scripting skills in Python, Bash, or other languages to automate routine network tasks
What we look for in You:
Fundamental Network Knowledge: Basic understanding of computer networks, including routing and switching principles
Linux Skills: Familiarity with Linux, particularly the network stack
Nice-to-Have:
Familiarity with network automation tools
Basic understanding of hardware components in servers and networking equipment
Cloud Experience: Basic experience with cloud services
Scripting Basics: Familiarity with scripting languages
Why should you join our team?
Exciting challenges with ample opportunities for personal and professional growth
A welcoming international team of highly qualified professionals
Cutting-edge hardware and technology
Work remotely from anywhere in the world
Access any of our global offices anytime
Flexible schedule
40 paid days off
Competitive salary
$72k-99k yearly est. Auto-Apply 41d ago
Senior Network Engineer
Vero Networks 4.2
Remote network operations/network engineer job
Department: NetworkEngineering Reports To: EVP of Engineering WHY JOIN US
Be part of a fast-growing, mission-driven company bringing world-class fiber connectivity to underserved communities.
Work in a collaborative, innovative, and customer-focused culture.
Direct impact on the design and reliability of the network that powers our customers' lives.
POSITION SUMMARY
We are seeking a highly skilled and motivated Senior NetworkEngineer to play a key role in the design, implementation, and ongoing optimization of our Fiber-to-the-Home (FTTH) network. This role is critical to ensuring the reliability, scalability, and performance of our growing broadband infrastructure.
As a senior member of the engineering team, you will lead complex network design initiatives, mentor junior engineers and support staff, and serve as an escalation point for advanced troubleshooting. You will work closely with cross-functional teams to support operational excellence and deliver a world-class broadband experience to our customers.
RESPONSIBILITIES
Network Design & Implementation
Design, implement, and maintain robust, scalable network infrastructure to support residential and small business FTTH services.
Develop and deploy configurations for routers, switches, servers, firewalls, and other core network equipment.
Collaborate with OSP, Field Operations, and NOC teams to ensure network readiness, capacity planning, and efficient service delivery.
Evaluate and integrate new technologies and architectures that enhance network performance and cost efficiency.
Operations & Maintenance
Monitor network performance and proactively identify, troubleshoot, and resolve network issues to maintain optimal uptime.
Lead root cause analysis and post-incident reviews for critical network events.
Maintain complete and accurate technical documentation for network configurations, diagrams, and standard operating procedures.
Oversee automation efforts to streamline network management and improve response times.
Security & Compliance
Implement and enforce network security measures, including access control, authentication, and traffic segmentation.
Develop and test disaster recovery and business continuity procedures.
Ensure compliance with regulatory and internal standards related to data integrity and network security.
Leadership & Mentorship
Serve as a technical mentor and subject matter expert for the networkengineering and NOC teams.
Support training and development of junior engineers and technicians.
Provide input into strategic network planning and assist leadership with long-term technology roadmaps.
Partner with vendor representatives and consultants to manage escalations and optimize vendor support relationships.
Continuous Improvement
Identify opportunities for improvement in network design, automation, and operational processes.
Recommend and test new tools or methodologies to enhance network observability and performance.
Contribute to strategic initiatives that enable network scalability, cost efficiency, and enhanced customer experience.
REQUIRED QUALIFICATIONS
5+ years of experience as a Senior NetworkEngineer, Network Administrator, or similar role in a service provider or broadband environment.
Professional certifications such as CCNP, CCDP or equivalent.
In-depth knowledge of TCP/IP, BGP, OSPF, and other core routing and switching protocols.
Experience with network operating systems (e.g., JUNOS, Cisco IOS).
Familiarity with network monitoring and diagnostic tools (e.g., LibreNMS network tools).
Solid understanding of network security principles and access control frameworks.
Demonstrated problem-solving and analytical abilities with a proactive and ownership-driven mindset.
Excellent organizational, documentation, and communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
JOB DETAILS AND PHYSICAL REQUIREMENTS
This role requires occasional travel up to 10% of the time for activities such as out-of-town meetings, training, or project activities.
Must be authorized to work in the United States.
Ability to pass a standard background check.
This is a staff position with mentorship requirements.
This is an Exempt position.
This is a Full-Time position.
This is a Remote position.
The schedule for this position is Monday through Friday with night or weekend availability as needed to fulfill the core duties of the role, including to fulfill an on-call rotation.
This position requires the ability to participate in an after-hours on-call rotation.
This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
COMPENSATION AND BENEFITS
Base pay is paid at an hourly rate/annual salary rate. The range for this position is $90,000 to $100,000 depending on experience.
Paid Life Insurance, medical plans, PTO, holidays.
Dental and vision options.
401(k) with match.
ABOUT VERO
Vero Fiber was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: ****************
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
$90k-100k yearly Auto-Apply 60d+ ago
Network Engineer, Foundation and Support
Meta 4.8
Network operations/network engineer job in New Albany, OH
Meta is looking for a forward thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. Someone who possesses subject matter expertise in hyperscale DC structured cabling, fiber connectivity solutions, and IP networking. Candidates will also have experience scoping developing and implementing strategies and plan in partnership with internal business teams, external vendors, and network design/engineering, and other cross-functional teams to develop strategies for integrating new technologies and to better support existing technologies across the operational fleet. An objective for this role is to understand technical drivers for the business, organize strategies to ensure the operational supportability to meet those business needs, and to represent ENS across stakeholder groups to ensure those critical projects are achieved. The team improves operational efficiency and reliability of one of the most advanced and rapidly evolving networks in the world. The right candidate will possess experience in a fast moving organization and enjoy digging into operational pain points in order to implement the process enhancements and automation solutions to solve them. The ideal candidate loves identifying root causes in complex systems and quickly learning new domain expertise and technologies.
**Required Skills:**
NetworkEngineer, Foundation and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infra during major incidents/site events (SEVs) on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Change Management: You will be integral to identifying problems and implementing effective change within security & business continuity issues that affect the network, edge, and Infrastructure at Meta. This may include driving initiatives regarding improvements to existing tools & processes and providing feedback on new policies, practices, procedures in order to scale with the rapid expansion of the Meta platform and customer base
3. Operational Experience: As an operations practitioner within the ENS team you will be expected to drive operational efficiency in everything we do. In this role you will directly or indirectly oversee a large contingent workforce responsible for delivering roadmapped projects and executing on recurring operational activities. As such, identifying improvement opportunities across policies, processes, and procedures is essential to improve efficiency and quality of the activities. You will optimize service delivery with a keen focus on standards compliance across the network
4. Team Leadership: Set team goals and work globally with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites. This also includes analysis around operational datasets to detect and inform the prioritization of problems to resolve. This often culminates in the creation and communication of aligned team projects, programs, and roadmaps
5. Risk Management: Work with partner teams to design and implement aligned processes that identify and manage data and asset protection risks (i.e, security and privacy gaps, Business Continuity vulnerabilities), as well as operations continuity issues across the network
6. Information and Data Assurance: Ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
7. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our vision of all Tier-1 faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, in some cases, directly implementing light weight solutions in code
8. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. You should have the experience to formulate the right metrics and definitions of success to drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements
9. Communication: provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope
10. Travel: International and Domestic travel may be required 25% of the time and up to 50% of time depending on needs of the business
**Minimum Qualifications:**
Minimum Qualifications:
11. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
12. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
13. 7+ years of work experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure
14. Hands-on experience with a variety of optical/network communication equipment including optical amplifiers, coherent transponders, network/fiber/copper test gear and other WDM equipment as well as associated tools and test equipment
15. 7+ years of network operations experience while supporting large-scale service provider, datacenter, and/or enterprise network infrastructure
16. Communication experience: demonstrated skills to effectively engage with hardware vendors, service providers, and colocation facility vendors globally and effectively translate performance issues into technical engineering requirements
17. Experience in providing technical guidance to external vendors
18. Intermediate subject matter expertise in Network Services, including topology, traffic analysis, hardware platform, and architectures
19. 7+ years of experience with telecommunication networks in the terrestrial optical transport networks including DWDM, network infrastructures, optical testing, optical measurement principles, structured cabling and experience with photonic layer
20. Subject matter expertise with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, and facility infrastructure
21. Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware platforms
22. Experience with physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure
23. Experience with network hardware platforms and architectures including Ciena, Infinera, Nokia, Arista, Cisco WDM Equipment
**Preferred Qualifications:**
Preferred Qualifications:
24. Experience moving technical or engineering programs and products from inception to delivery and experience articulating the impact using metrics
25. Direct leadership experience with global Network Operation environments and managing Service Level Agreements and continuous improvement against metrics at scale
26. Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations
27. Advanced executive leadership communications experience
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$133k-190k yearly 60d+ ago
Network Engineer
The AME Group 4.7
Remote network operations/network engineer job
The best way to keep up with changing technology? Work for an MSP! At The AME Group, you'll experience a wide variety of clients and industries-meaning a wide variety of tech
-while enjoying the strategic challenge of designing solutions that make a real impact. Join a top-ranked MSP in a fully remote role where your skills matter. For over 40 years, we've helped businesses grow through technology while supporting the growth of our own team. We believe in shared success, continuous learning, and making an impact.
Competitive Salary + Benefits
Job Type: Full-Time,
Support clients both remotely and daily travel to customer sites. Mileage reimbursement provided.
No Commute
Saves time and money, reduces stress, and gives back hours each week for personal life or professional development.
You can manage networks and troubleshoot issues from anywhere using secure remote tools.
You'll interact with multiple clients without traveling to each site.
It's ideal for tech professionals who value flexibility and variety.
About the Role:
We are seeking a skilled IT NetworkEngineer to work as part of our team in our Nashville location. This position is a hands-on role ideal for someone who thrives in a fast-paced environment and enjoys working directly with network infrastructure, troubleshooting, and implementing solutions. Ideal candidate will have a strong background in key technology areas such as Microsoft, Networking, Server Systems, Firewalls, Hosting, and application/system upgrades/migrations.
Key Responsibilities
·
Implement, and support
IT solutions across various platforms, ensuring optimal performance and scalability.
·
Provide daily hands on support
for network infrastructure and connectivity issues.
·
Respond to and resolve
end user network incidents and service requests in real time.
·
Collaborate
with our team and our clients to design and implement solutions.
·
Work closely with team and clients
to provide technical guidance and ensure successful project implementation.
Requirements Requirements
Key Qualifications:
·
Strong Communication: Ability to convey technical concepts to both technical and non-technical audience.
·
Advanced Troubleshooting: Skilled in diagnosing and resolving complex IT and network issues.
·
Network infrastructure: Proficient in cable testing, terminations, fiber basics, managed switches, Wi-FI, firewalls and VPN's.
·
System Administration: Experience with Windows Server provisioning, Active Directory, Group Policies, DNS and desktop deployment.
·
Managed switch setup, configuration, deployment and troubleshooting.
·
VPN Configuration and management.
·
Strong experience in MS365 User setup, Teams, SharePoint, OneDrive, MS Security Score review and management.
·
Experience in on-premises to cloud and cloud-cloud migrations are a definite plus.
Core Skills:
·
Active Directory
·
M365 experience in user set up, Teams, SharePoint, OneDrive, MS security
·
DNS management with domain service
·
Firewall setup, deployment, management, and troubleshooting
·
Application and system upgrades/migrations
·
Virtual environments (Hyper V and/or VMware
·
Access points
·
VPN Configuration and management
·
Windows server migration
·
Public and Private cloud migration
·
Optional skills & Certifications
·
Fortinet Firewall expertise
·
Familiarity with RMM tool N-Able/Proview a plus)
·
Datto
·
Veaam
·
Industry Certifications
$62k-82k yearly est. 14d ago
BlueprintRF Network Engineer II
Cox Enterprises 4.4
Remote network operations/network engineer job
Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Communications / NetworkEngineer II Management Level Individual Contributor Flexible Work Option Can work remotely anywhere in the specified country Travel % Yes, 5% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
JOB SUMMARY:
Develops and executes detailed network designs, specifications and architectural plans for wireless, voice and optical network systems. Evaluates customer, system, network and company requirements to determine whether internal or externally acquired systems are more appropriate. Conducts project planning, cost analysis and vendor comparison. Performs traffic study analysis to determine optimal system configuration. Plans, designs, and manages the implementation of integrated wireless, voice, optical and related systems and access network infrastructure components. Coordinates procedure, specification and standards development and maintenance
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
* Under general supervision, executes detailed network implementations for new technology.
* Provides reviews with operational boundary partners and creates detailed method of procedures.
* Creates network change tickets in line with current processes and validates conflicts to ensure no unnecessary outages.
* Partners with Operations and Fulfillment Engineering to test and validate functionality, management and performance for existing and new technologies.
* Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training.
* Works with vendors to ensure equipment is installed and operating properly and resolves problems.
* Manages intermediate level projects within Operations to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target.
* Coordinates with other departments to ensure the network is available and configured to exceed market demands.
* Creates and/or modifies network infrastructure operational standards (e.g., local process, executing events, change management).
* Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations.
* Provides detailed engineering and operational support to other groups such as Cox Business, Provisioning, and Sustaining Engineering.
* Assists with coaching and mentoring of junior technicians and Cox tiered support teams.
* Prepares and delivers technical documentation and presentations.
* Ensures long term technology goals are consistent operationally across all groups.
* Partners with change management for impact identification, network validation, MOP creation and execution of activities.
* Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media.
* Partners with Vendors when needed to validate bugs etc. for break fix.
* Operates to meet network reliability and availability metrics set forth by Cox Standards.
* Provides post-incident information and details for documentation when needed.
Minimum Qualifications:
* MinimumBachelor's degree in a related discipline and 2 years' experience in a related field. The right
candidate could also have a different combination, such as a master's degree and up to 2
years' experience; or 6 years' experience in a related field
* Requires strong knowledge of Strong understanding of IP networking, including Layer 2 and Layer 3 network concepts and configurations.
* Hands-on experience configuring and troubleshooting routers, switches, and firewalls (e.g., Fortinet and Cisco ASA).
* Proficient in implementing and supporting network infrastructure-including installation, configuration, integration, and validation of new technologies.
* Ability to collaborate across teams and with vendors to ensure network reliability, resolve escalations, and support operational goals.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$79.4k-119k yearly Auto-Apply 60d+ ago
Senior Lead Network Engineer
Contact Government Services, LLC
Remote network operations/network engineer job
Senior NetworkEngineerEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead NetworkEngineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This NetworkEngineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products.
Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: *******************
#CJ
$95k-124k yearly est. Auto-Apply 60d+ ago
Telecom Network Engineer
Sql Database Administrator In Fort Belvoir, Virginia
Network operations/network engineer job in Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure
Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management
Work on VTC tasks/projects as designated by the Team Lead and/or PM
Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters
Develop required specifications for simple to moderately complex troubleshooting
Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins
Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices
Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs
Perform CODEC updates and other technical administrative duties as assigned
Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management
Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure
Create, update, and manage trouble tickets in the DLA Service Now ticketing system
Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network
Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software
Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives
Provide software and configuration updates as required by DOD IA directives
Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required
Create and update documentation, including CONOPS, SOPs, and troubleshooting guides
Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads
REQUIRED QUALIFICATIONS
DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
CCNA Security
CySA+
GICSP
GSEC
Security+
SSCP
Computing Environment Certifications:
200-301 Cisco Certified Network Associate (CCNA)
AND (one of the following within 6 months of start date):
100-150 Cisco Certified Support Technician (CCST) Networking
100-160 Cisco Certified Support Technician (CCST) Cybersecurity
Clearance:
Must possess Secret Clearance with IT-I Sensitivity
Experience:
Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required.
Overview
We are seeking a Telecom NetworkEngineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Columbus, OH (on-site)
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Secret clearance with IT-I sensitivity required
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
$64k-98k yearly est. Auto-Apply 60d+ ago
Telecom Network Engineer
Teksynap
Network operations/network engineer job in Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure
Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management
Work on VTC tasks/projects as designated by the Team Lead and/or PM
Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters
Develop required specifications for simple to moderately complex troubleshooting
Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins
Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices
Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs
Perform CODEC updates and other technical administrative duties as assigned
Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management
Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure
Create, update, and manage trouble tickets in the DLA Service Now ticketing system
Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network
Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software
Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives
Provide software and configuration updates as required by DOD IA directives
Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required
Create and update documentation, including CONOPS, SOPs, and troubleshooting guides
Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads
REQUIRED QUALIFICATIONS
DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
CCNA Security
CySA+
GICSP
GSEC
Security+
SSCP
Computing Environment Certifications:
200-301 Cisco Certified Network Associate (CCNA)
AND (one of the following within 6 months of start date):
100-150 Cisco Certified Support Technician (CCST) Networking
100-160 Cisco Certified Support Technician (CCST) Cybersecurity
Clearance:
Must possess Secret Clearance with IT-I Sensitivity
Experience:
Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required.
Overview
We are seeking a Telecom NetworkEngineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Columbus, OH (on-site)
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Secret clearance with IT-I sensitivity required
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
$64k-98k yearly est. Auto-Apply 60d+ ago
Network Engineer
Mindlance 4.6
Network operations/network engineer job in Groveport, OH
B.S. in a technical field or a relevant combination of education and experience 7+ years of expertise in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, load balancers, wireless access points and controllers.
Must have design implementation and operational experience with Enterprise/carrier-class routers and switches (Juniper and Cisco preferred).
Must have design, implementation and operational experience in Palo Alto Firewall and Juniper SRX
Experience in Load Balancers; preferably F5
Must have experience in network security features (ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE) with a focus on Cisco and Juniper
Experience and operational familiarity on BGP, OSPF, and other network routing protocols.
Experience in Cisco/Meraki wireless
Experience in network tools such as Nagios, Solarwinds and flow analytics.
Understanding and implementation of network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, authentication and authorization technology
This candidate will also understand the rigors of operating a global, 24x7x365 large scale network, and will act as a tiered support for high-severity and business impacting issues. Exceptional interpersonal skills, including teamwork, facilitation and negotiation High degree of initiative, dependability and the ability to work with little supervision.
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
$74k-93k yearly est. Easy Apply 15h ago
Network Engineer I (Future Opening)
GCI Communication Corp 4.7
Remote network operations/network engineer job
GCI's NetworkEngineer I will apply engineering principles tomultiple sub-groups within the Technology Solutions internal departments ; r esponsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support.
+ Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security.
+ Able to Identify opportunities for continuous improvement of the current network and/or systems facilities.
+ Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling up dates , and collaborating with architects on optimization .
+ Maintain s professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology.
+ Provides detailed reports on network operational status, and milestones related to project completion.
+ Capable of remote site support for off-site personnel and customers.
+ Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors' junior engineers and technicians.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. Lead by example on all fronts.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally, including the ability to explain technical concepts to all audiences. Decision making, problem solving, both technical and procedural. Build and maintain effective working relationships with leadership, peers, customers, and vendors.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Provide a professional level of service to both external and internal customers.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership, peers, customers, and vendors. Work to resolve problem relationships directly. Ability to work independently and within a team environment, professionally.
+ RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to provide training to team members on technology.
+ MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Knowledge of standard networkengineering concepts. Ability to create and edit network diagrams.
Level Definition
Position Title: NetworkEngineer I
Grade: E05
Additional Job Requirements:
This is an entry level position within the NetworkEngineer discipline. Must be competent at performing basic engineering calculations, design, and implementation for further review by senior staff. Requires close supervision and work is reviewed throughout process/project; supports senior staff and completes tasks on time and within budgeted costs.
Essential Duties for this position:
20% Configures equipment and infrastructure related to a specific technical discipline in support of network operations and projects.
20% Supports and manages escalations.
15% Provides remote support for off-site personnel and customers.
15% Uses network monitoring tools, troubleshooting network and/or system outages and scheduling updates.
10% Develops and updates documentation and support materials.
10% Provides detailed reports on network operational status, and milestones related to project completion.
10% Coordinates with project management and engineering teams on a regular basis and assists with the design and implementation of new solutions and continual improvement of the current network and/or systems facilities.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Technologies, Electrical Engineering , or relevant field. *
+ Minimum of one (1) year experience in the field or related background. *
Preferred:
+ Experience within the telecommunications industry.
+ Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel, such as between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Training for Job Role:
Antenna Training: No Lifeline Training: No 911 Training: Yes
FAR Training: No FCC396: No E-Rate & RHC Training: No
SOC: 173029 WC: 8901
Note: Hiring manager is responsible for communicating to your recruiter what Pillar and what Technology Addendum is required for posting.
PILLAR ADDENDUMS:
CTO Operations Addendum:
Additional Engineer Job Duties & Disciplines
+ Required to be available for on call or after-hours support for emergency call outs performed by SMC (Service Management Center)/ NOC.
+ Participant in troubleshooting bridges by providing guidance to coworkers, customers, or vendors and cross pillar collaboration with other engineering, administrative and technical groups.
+ Responsible for identifying and developing solutions that resolve and improve the efficiencies of an incident break fix, move add change deletions (MACD) requests and logical maintenance activities through process, procedures, training, documentation, or automation.
+ Develop best practices and procedures related to account management, access authorization & validation, and mitigation & remediation of any identified security vulnerabilities.
+ Responsible for review and recommendations of hardware critical sparing, vendor procurement activities and third-party software and hardware maintenance support.
+ Experience, ongoing training and focus on the included technology addendums.
+ Required to be available for on call or after-hours support for emergency call outs performed by SMC (Service Management Center).
+ Participant in troubleshooting bridges by providing guidance to coworkers, customers, or vendors and cross pillar collaboration with other engineering, administrative and technical groups.
+ Responsible for identifying and developing solutions that resolve and improve the efficiencies of an incident break fix, move add change deletions (MACD) requests and logical maintenance activities through process, procedures, training, documentation, or automation.
+ Develop best practices and procedures related to account management, access authorization & validation, and mitigation & remediation of any identified security vulnerabilities.
+ Responsible for review and recommendations of hardware critical sparing, vendor procurement activities and third-party software and hardware maintenance support.
+ Experience, ongoing training and focus on the included technology addendums.
CTO PMO & Construction Management :
Additional Engineer Job Duties & Disciplines
+ Provide technical leadership and escalation support for various delivery and engineering groups as well as technical training and mentorship to team members.
+ Define, design, and implement network and/or system facilities utilizing standard engineering concepts of availability, efficiency, scalability, and security.
CTO Planning & Engineering :
Additional Engineer Job Duties & Disciplines
Provides technical expertise and strategic insight in the planning, development, and implementation of engineering solutions. This role bridges the gap between technology planning, project execution, and system optimization, ensuring that the organization's infrastructure aligns with its long-term goals and innovation strategies.
Collaborates with cross-functional teams, including software developers, systems engineers, and product managers, to design, evaluate, and implement complex technological solutions. Focuses on the technical and strategic planning of engineering initiatives, helping define and deliver projects that enhance the company's technology infrastructure, improve operational efficiency, and drive business growth.
+ System Design & Analysis
+ Quality Assurance & Testing
+ Security Engineering
+ Network & Infrastructure Engineering
+ Performance & Capacity Planning
+ Automation & Scripting
+ DevOps & Continuous Improvement
+ Training & Development
CTO TECHNOLOGY ADDENDUMS:
CTO - NetworkEngineer:
This role is part of CTO focused on technology related to NetworkEngineering.
Protocols & Standards:
MPLS QoS 802.11 ax/ac/n TCP/ UDP
HSRP/ VRRP TCP/ IP LACP VPRN/ VPN- BGP
eBGP/ iBGP RIP OSPF RSVP/ LDP
ISIS Mulitcast LACP VPLS
EIGRP MC-LAG
Hardware and Software:
Nokia Juniper Cisco Extreme Networks
Wireshark Reverbed Palo Alto
Preferred Certifications:
CNNA JNCIA JNCDA JNCIE
CCNP PCNSA JNCIP PCNSE
CCIE NSR I/ II NSRA JNCIS
CTO- Transport Engineer:
This role is part of CTO focused on technology related to Transport and Access Engineering.
Protocols & Standards:
TDM/ FDM TCP/ UDP DAA OSPF
802.11 ax/ac/n QoS DPoE BGP
IS-IS Ethernet CWDM/ DWDM T-Carrier
MPLS SONET T-Carrier
Hardware and Software:
Nokia MetaAssist Actellis Fujitsu
Cisco WLC Ciena Turin/ TransNav Calix/ CMS
Ribbon
Preferred Certifications:
Nokia NRS CCNP PCNSA NSRAJNCDA
SCTE JNCIP PCNSE JNCIS
CMTS CCIE NSR I/ II CCNA
JNCIA JNCIE
CTO- Access Engineer:
This role is part of CTO focused on technology related to Transport and Access Engineering.
Protocols & Standards:
xDSL TCP/ UDP DOCSIS HFC
802.11 ax/ac/n QoS OSPF DPoE
BGP IS-IS Ethernet CMTS
PON MPLS
Hardware and Software:
Vecima Arris GPON/ xPON CommScope
Preferred Certifications:
Nokia NRS CCNP PCNSA SCTE
JNCIP PCNSE CMTS CCIE
NSR I/ II CCNA JNCIS NSRAJNCDA
JNCIA JNCIE Arris DOCSIS
CTO - Systems Engineer:
This role is part of CTO focused on technology related to systems engineering.
Protocols & Standards:
SMTP NTP DHCP NFS
DNS SNMP (prefer v3) SMB
Hardware and Software:
Understanding of Data Center Server Hardware
Understanding of Data Center Power Systems
Familiar with Data Center Racks / Hardware
Soft Ware Development
Network Management (NMS)
Network monitoring (Grafana, Statseeker, Cacti, ZenOSS, etcetera)
NetApp Cisco, UCS, Adtran, AudioCodes
Power BI Python/ JAVA/ Perl/ bash shell scripting
BIND Linux/ Unix (Solaris, Centos, RedHat, Ubuntu)
Kibana vSphere, vCloud, vCenter
Windows Server VMWare, Xen, KVM, QEMU
Preferred Certifications:
Red Hat Cert System Admin VMware Cert Professional Advance
VMware Cert Professional CompTIA Linux
+ CTO - VoIP Engineer:
This role is part of CTO focused on technology related to VoIP engineering.
Protocols & Standards:
SIP HTTPS MGCP H.3.23 ACL
WAV EIGRP SCCP VLAN
SNMP OSPF XML RTP
QoS SMTP ISDN Static Routing
Hardware and Software:
Business Edition 6k & 7k UCS Cisco Emergency Responder
Cisco Unified Comms Serviceability Cisco Unified Contact Center Express
Cisco Unified Comms Admin Cisco Expressway C
Cisco Unified Comms OS Admin Cisco IM & Presence
Cisco Real Time Monitoring Tool Cisco Finesse
Cisco Expressway E Cisco CUBE
Cisco Unity Connection Akkadian Provisioning Mgr
CCX Editor BOC UNIMAX Pro CUBAC
AudioCodes SBC Adtran SBC
Preferred Certifications:
CCIE Collaboration Cisco CCNA
AudioCodes Cert Assoc CCNP
AudioCodes Cert Professional
CTO - Satellite Engineer:
This role is part of CTO focused on technology related to Satellite engineering.
Protocols & Standards:
TCP QoS T1 RF
UDP DHCP TDMA
Hardware and Software:
iDirect Comtech iSite iQ200
iMonitor Wireshark iBuilder
Preferred Certifications:
CCNA CCNP CCIE
CTO - Core Voice Engineer:
This role is part of CTO focused on technology related to Core Voice engineering.
Protocols & Standards:
SIP TCP SDP UDP
RTCP MGCP SS7 T1
H.248 OC12 Codes (AMR, G.711)
Hardware and Software:
MetaSwitch Redcom 5ESS Wireshark
Preferred Certifications:
CTO - Wireless Cellular Engineer:
This role is part of the CTO Technical Resolution Team responsible for escalation support focused on technology related to Cellular.
Protocols & Standards:
Diameter GTP UDP SCTP
SCCP RRC GRE VoLTE
MGCP 3GPP TCP VoWIFI
RANAP S1-AP
Hardware and Software:
BTS GGSN HSS SGSN
AAA Linux/ Unix ePDG PCEF
StarSolutions PCRF MSC Wireshark
Nortel eNB IMS NodeB
MME SGW RNC SPR
PGWNetscout (nG1, nBA, nSA, Truecall)
Preferred Certifications:
CTO - IP Engineer:
This role is part of CTO focused on engineering design and implementation services necessary to support the company's IP/MPLS core network, carrier Ethernet transport systems, cellular data core systems, and/or video transmission services .
Protocols & Standards:
BGP ISIS OSPF EIGRP
Transport Technologies:
Ethernet SONET TDM Fiber
Microwave Satellite Wi-Fi Cellular
Layer-2 Ethernet Technologies:
VLANs STP LACP MC-LAG
Preferred Certifications:
Cisco CCNA Nokia NRS I Brocade BCNE
Juniper JNCIA Professional Engineer (PE)
CTO - Alarming & Automation Engineer:
This role is part of CTO focused on the alert and alarming systems like Assure1, and automation process improvement.
Protocols & Standards:
Network monitoring tools like Assure1
Python RunDeck SNMP ICMP
DNS DHCP
Hardware and Software:
Understanding of alarm monitoring systems like Assure1
Familiar with Data Center Hardware
Software Development
Network Management (NMS)
Network Monitoring (Assure1, Orion, Statseeker)
Python Scripting
Preferred Certifications:
PCEP - Certified Entry-Level Python Programmer
PCAP - Certified Associate in Python Programming
Oracle Certification
VMware Certified Professional
$98k-117k yearly est. 60d+ ago
Network Engineer
Cardinal Health 4.4
Network operations/network engineer job in Columbus, OH
What IT Network & Telecommunications contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
IT Network & Telecommunications designs, operates and maintains the organization's local and wide area networks and telecommunications systems and manages relationships with telecommunications service and maintenance vendors. This job family evaluates existing network systems and develops long-term strategies to ensure network capacity meets current and future network requirements. IT Network & Telecommunications performs technical analyses of software, hardware, and network systems as well as systems engineering for front-end processors, multiplexors, LAN/WAN communications, network nodes, switches, and various transmission systems.
IT Network Analyst for the Voice Team will be deploying and supporting enterprise voice technologies with a focus on voice services including but not limited to Cisco Unified Communications Manager/Unity Connection, Ribbon SBC's and SIP. This position is responsible for deploying and supporting as well as enhancing complex data and voice communication networks: 1) Research and development of voice, contact center & networking technologies; 2) Understand business requirements and design solutions to meet requirements; 3) Develop project plans and coordinate across IT functions 4) Implementation of new technology and systems, installation and maintenance of infrastructure; 5) and contribution to establishing and maintaining standards and best practices.
Qualifications
- 7+ years of proven experience in the data/voice communications field preferred
- Expert level understanding of Cisco UC technologies is required
- Must have familiarity with troubleshooting and maintaining Ribbon SBCs preferred
- Experience setting up and maintaining Cisco CUCE appliances also preferred
- Experience standing up and maintaining new CUCM/CUC/Cisco Satellite servers required
- Experience with migrating large groups of phones to CUCM required
- Experience setting up international dialing on a Cisco voice gateway preferred
- Experience troubleshooting Cisco IP Communicator, Cisco Jabber, Cisco WebEx, Microsoft Team and Zoom required
- Familiarity with Agile methodology preferred
- Experience with troubleshooting tools Wireshark, Splunk and RTMT preferred
- Experience integrating Axis intercoms and paging systems, as well as Poly conference phones with CUCM preferred
- Experience using West Safety Systems platform required
- Must have experience with setting up and troubleshooting carrier SIP and PRI trunks as well as analog lines preferred
- Experience with configuring and troubleshooting AudioCodes ATAs such as MP114s, MP118, MP124s required
- Experience with configuring and troubleshooting Cisco ATAs such as VG202XMs, VG204XMs, VG310 and VG320s required
- Must have experience configuring and troubleshooting CIMC as well as vSphere
- Experience designing, implementing, and troubleshooting voice technologies
- Understanding of IP data, voice, and video networking concepts and systems is preferred
- Experience with MS Office Suite and LucidChart preferred
- Leadership and customer service skills essential preferred
- Analytical, troubleshooting and problem resolution skills
Experience in logical design of voice & contact center solutions, research and development, and hands-on configuration
required
- Up to 10% travel (Domestic & International)
Minimum required levels of education:
- Masters degree in Computer Engineering (or higher) preferred
- Bachelors degree in Electronics and Electrical Engineering (or higher) preferred
Responsibilities
- Participating in project work to deploy new voice solutions
- Performs analysis of maintenance failures, research trends, causes of failures, and recommend solutions to avert future failures.
- Design, implementation, and support of Cisco UC and UCCE.
- Call recording, SIP, SBC's, CVP
- CCNP, ITIL v3
- Demonstrated knowledge of Cisco related voice and contact center components
- Project management
- Strategic approach to Unified Communications
- Provides topology documents or the flow of the voice data
What is expected of you and others at this level
- Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
- May contribute to the development of policies and procedures
- Works on complex projects of large scope
- Develops technical solutions to a wide range of difficult problems
- Solutions are innovative and consistent with organization objectives
- Completes work; independently receives general guidance on new projects
- Work reviewed for purpose of meeting objectives
- May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $127,050
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$80.9k-127.1k yearly 8d ago
Operating Systems / Network Analyst 2
Southern Oregon University 4.2
Remote network operations/network engineer job
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2
Division/Department: Finance and Administration/Information Technology
Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly
FLSA Status: Non Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Remote Work Type: On Campus
Work Hours: M-F 8-5 Flexible schedule when required.
SPECIAL INSTRUCTIONS TO APPLICANT:
Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************.
To view SOU's very generous benefits and pension programs available to eligible positions, please visit ***************************************************************************************************************
Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees.
POSITION DESCRIPTION:
Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support.
Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends.
Minimum Requirements
This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.
SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V).
Typical skills for each core function are cited below.
Operating Systems Analysis
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory;
Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment;
Ability to use performance monitoring software and interpret results;
Ability to perform preventative and remedial maintenance to operating system(s);
Ability to interface/integrate campus defined operating system(s) with software and other systems;
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications;
Knowledge of applications programming techniques and procedures;
Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code;
Ability to research and survey new products and/or releases, such as productivity tools;
Ability to establish and document operations procedures;
Knowledge of network operating systems and network architecture, configuration, and protocols;
Knowledge of client-server technologies.
Operating Systems Administration
Familiarity with scripting languages (PowerShell, Python, or Bash) for automation.
Knowledge of system management and security/control procedures;
Knowledge of database design, structure development, features, operations, programming, and data access principles;
Knowledge of data communication network architecture, configuration, protocols, and interfaces;
Knowledge of operating systems and storage capacity, including ability to perform capacity planning;
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems;
Ability to develop and execute disaster recovery plans;
Ability to establish data security standards and procedures;
Ability to tune database systems and maintain database software.
Strong understanding of Active Directory or LDAP directory services.
Network Planning and Implementation
Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission;
Computer/video skills on specific applicable hardware and software; understanding of system functionality and components;
Specialized vendor training or licensing to meet a specified departmental need;
Ability to interpret data on system usage and develop engineering specifications to support changing service levels;
Ability to interpret and apply broad regulatory standards and technical specifications to assignments;
Ability to monitor and manage vendor relationships to ensure responsiveness and quality.
Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions
Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations
Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management)
Knowledge of essential network and system security concepts
Working understanding of firewalls and network ACLs
Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance)
Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites)
Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management)
Preferred Requirements
Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified.
Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday
Experience with the Box Enterprise file storage system
Experience with database systems (Oracle, MS SQL Server, MySQL)
Experience with high-availability clustering (MS, Novell, SQL Server).
Experience with enterprise directories (Active Directory, eDirectory, LDAP).
Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort).
Experience with enterprise storage systems (iSCSI, SANs, NAS)
Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM).
Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire).
Experience with configuration management software (Puppet, Chef, SaltStack).
Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager).
Experience working within enterprise Information Security frameworks to protect data and secure systems.
Essential Functions
Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:
(80%) Shared Network and System Administration
Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance.
Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems.
The following duties are shared with the Infrastructure Services Manager and other team members:
Installation, upgrade, and maintenance of server hardware and operating systems.
Installation, upgrade, and maintenance of network security hardware and software.
Installation, upgrade, and maintenance of enterprise software.
Installation, upgrade, and maintenance of network storage.
Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware.
Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications.
General enterprise-level administration of all of the resources listed above, including monitoring and security.
Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
Maintain system documentation, including network diagrams, procedures, and configuration details
Responsible for designing and managing account creation and deletion processes.
Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC.
Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration.
Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation
(5%) Network Printing
Configure and maintain a network printing environment for the campus network.
Assist User Services staff with the creation of network printers.
Maintain print accounting and management software.
(5%) Data Backup and Recovery
Maintain a schedule of backup jobs for university systems.
Perform media rotation, and media lifecycle tasks.
Restore data as needed.
Maintain disaster recovery systems and associated procedures.
(10%) Technical Support
Troubleshoot network and enterprise application system problems.
Ensure system reliability and 7×24 operation of the network and other enterprise systems.
Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage.
Ensure that systems problems have been efficiently and effectively remedied.
Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed.
Plan and submit projects to Change Management for projects which may impact users, or the campus community.
Skills, Knowledge, and Abilities
Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions.
Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
Demonstrated ability to provide training and direction to student assistants.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory
Ability to use performance monitoring software and interpret results.
Ability to perform preventative and remedial maintenance to operating system(s).
Ability to interface/integrate campus defined operating system(s) with software and other systems.
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications.
Ability to establish and document operations procedures.
Knowledge of network operating system and network architecture, configuration, and protocols.
Knowledge of client server technologies.
Knowledge of data communication network architecture, configuration, protocols, and interfaces.
Knowledge of operating systems and storage capacity, including ability to perform capacity planning.
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems.
Ability to develop and execute disaster recovery plans.
Ability to establish data security standards and procedures.
Ability to tune database systems and maintain database software.
Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.).
Knowledge of network traffic and performance parameters to interpret variance and service impact to users.
Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.).
Understanding of connectivity, system integration, and traffic issues.
General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements.
Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities.
Knowledge of telecommunications and video industry standards.
Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features).
Physical Demands
The position spends the majority of time in meetings, sitting, or working at a computer.
Occasional lifting of network servers, and other computer equipment.
Travel to technical training may occasionally be required.
Special Conditions
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
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SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce
In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.
Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.
Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.
An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.
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