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Network Operations Project Manager skills for your resume and career
15 network operations project manager skills for your resume and career
1. Network Operations
- Facilitated weekly focus groups with Network Operations personnel, soliciting feedback for network and organizational improvements.
- Supported Network Operations leadership in creating activity based budgeting for organization.
2. Project Management
- Project management for a process driven compartmentalized operation.
- Supported budget objectives for Installation, Engineering, Project Management and Asset Management Organizations of SCC Americas.
3. Switches
- Perform mapping and changes within the Titan switches.
- Maintained three classified networks and long-haul communication systems encompassing routers, switches, transceiver components and database administration.
4. Network Infrastructure
- Led and coordinated all aspects of senior client relationships for network infrastructure environment.
- Managed the network infrastructure testing and assurance project for over 5000 Postal facilities throughout the United States.
5. Compliance Issues
Compliance issues are where people or businesses breach their legal obligations in a country or region where they operate or live. Some of the compliance issues that businesses face may be in regard to wage and overtime regulations and IRS audits. They may result in legal recourse by stakeholders like employees.
- Developed governance policies and procedures for handling and responding to trouble tickets and compliance issues.
6. VoIP
- Recruited by this medical documentation, publishing and electronic data discovery company to build network and VoIP operations from inception.
- Managed and coordinated multiple global infrastructure projects involving implementation of QoS and VoIP enabled Cisco data network.
7. Level Agreements
- Key contributor to securing the company's financial incentive by meeting or exceeding system high availability contractual Service Level Agreements.
- Provide service in accordance with established service level agreements through proactive monitoring and ongoing trend analysis using BMC Remedy.
8. VPN
A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.
- Provided customer support for hardware/software failures, security vulnerability, virus attacks, VPN configuration, user authentication and/or policy changes.
- Redesigned JDL Network to eliminate frame data lines and utilize internet connectivity and VPN technology.
9. NOC
NOC technicians supervise complex network elements that are responsible for network management. Daily they provide troubleshooting services while maintaining servers, networks, and telecom equipment of an organization. These technicians are the core support system of an IT function as they monitor administer, fix, and maintain client networks.
- Defined processes and procedures for the NOC like change management, incidence management and problem management.
- Create bi-weekly NOC OPS metric reports and assign/monitor Remedy tickets on a daily basis.
10. Configuration Management
Configuration management is a technical system of management controls that includes decisions, actions, and approvals that are applied throughout the life cycle of a program or system and that maintain the consistency of its performance, functional and physical attributes from the conceptual phase to production and finally to post-production support.
- Chaired review board configuration management committee.
11. Desktop Support
- Handled all aspects of desktop support for Giesecke and Devrient North American operations.
- Established Documentation, Network Engineering, and Desktop Support departments that improved internal processes and enhanced productivity.
12. Network Services
- Evaluated progress and briefed senior management on cost, schedule, and quality performance metrics common to Network Services operations.
- Managed Global Network Services (GNS) Website Consolidation Project.
13. Executive Management
- Improved organizational communication through weekly and monthly updates to executive management.
- Create project status reports for Executive Management.
14. WAN
- Direct and manage clients' migration of WAN links to new service provider.
- Schedule and coordinate flow of work for WAN circuit implementation.
15. PowerPoint
- Coordinated and facilitated meetings, including MS PowerPoint presentations and MS Project timelines.
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List of network operations project manager skills to add to your resume
The most important skills for a network operations project manager resume and required skills for a network operations project manager to have include:
- Network Operations
- Project Management
- Switches
- Network Infrastructure
- Compliance Issues
- VoIP
- Level Agreements
- VPN
- NOC
- Configuration Management
- Desktop Support
- Network Services
- Executive Management
- WAN
- PowerPoint
- Microsoft Project
- Project Scope
- Party Vendors
- Network Performance
- PBX
- Technical Assistance
- HVAC
- Management System
Updated January 8, 2025