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What is a network services technician and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Laura Kier

Network services technicians identify the weakness and strength of a company's or organization's network system.

They responsible for installing and maintaining networks, ensuring efficiency and smooth workflow, providing technical support to clients, responding to concerns and inquiries, and troubleshooting problems.

To establish a career as a network services technician, candidates will need a degree in computer science or information technology or certifications in computing and networking.

Network services technicians can earn up to $54,841 annually, which breaks down to $26.37 an hour.

What general advice would you give to a network services technician?

Laura Kier

Network Design and Administration Instructor

Students graduating from the Computer Network Design and Administration program will enter the job market with a solid foundation in networking technologies. Above that they should also be able to develop and demonstrate excellent communication and interpersonal skills. Networking has a strong emphasis on teamwork and being able to communicate well with customers, co-workers and teammates is vital. Attaining certifications in Cisco, Linux, Windows, and security will also help the student stand out within the industry (classes in the program help to learn the knowledge needed to attain certifications). Students should participate in any local or online communities and groups to enhance skills and knowledge and find networking opportunities.
ScoreNetwork Services TechnicianUS Average
Salary
4.1

Avg. Salary $52,996

Avg. Salary $59,228

Stability level
5.7

Growth rate 5%

Growth rate 0.3%

Diversity
3.8
Race

American Indian and Alaska Native 0.31%

Asian 8.76%

Black or African American 8.94%

Hispanic or Latino 12.62%

Unknown 5.09%

White 64.28%

Gender

female 12.03%

male 87.97%

Age - 42
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42
Stress level
5.7

Stress level is manageable

7.1 - high

Complexity level
6.7

Complexity level is challenging

7 - challenging

Work life balance
7.1

Work life balance is good

6.4 - fair

Network services technician career paths

Key steps to become a network services technician

  1. Explore network services technician education requirements

    Most common network services technician degrees

    Associate

    42.5 %

    Bachelor's

    42.5 %

    High School Diploma

    4.5 %
  2. Start to develop specific network services technician skills

    SkillsPercentages
    Customer Service30.08%
    Customer Satisfaction18.73%
    NOC12.97%
    Troubleshoot4.49%
    Desktop Support1.79%
  3. Complete relevant network services technician training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New network services technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a network services technician based on U.S. Bureau of Labor Statistics data and data from real network services technician resumes.
  4. Research network services technician duties and responsibilities

    • Manage the deployment of desktop, laptop computers and VOIP telephones.
    • Manage client configuration of Cisco VPN concentrator and work with clients in installing and troubleshooting issues with Cisco VPN client.
    • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
    • Configure, install, and maintain network equipment including switches, routers, and hubs.
  5. Prepare your network services technician resume

    When your background is strong enough, you can start writing your network services technician resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a network services technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable network services technician resume templates

    Build a professional network services technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your network services technician resume.
    Network Services Technician Resume
    Network Services Technician Resume
    Network Services Technician Resume
    Network Services Technician Resume
    Network Services Technician Resume
    Network Services Technician Resume
    Network Services Technician Resume
    Network Services Technician Resume
    Network Services Technician Resume
  6. Apply for network services technician jobs

    Now it's time to start searching for a network services technician job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first network services technician job

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Average network services technician salary

The average network services technician salary in the United States is $52,996 per year or $25 per hour. Network services technician salaries range between $38,000 and $72,000 per year.

Average network services technician salary
$52,996 Yearly
$25.48 hourly

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Network services technician reviews

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A zippia user wrote a review on Apr 2020
Pros

I enjoy the challenges and learning new things . Technology is always evolving.


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A zippia user wrote a review on Apr 2020
Cons

I don’t too much simple tickets

Pros

I really love technical job which is hands on.


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A zippia user wrote a review on Feb 2020
Pros

I love the fact that I have self taught myself by trouble shooting issues for fifteen years while working in corrections as the Video court officer with no prior experince or degree

Cons

I dislike the fact that I don't get paid as a Video technician although I'm called to fix issues


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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