Network services technician full time jobs - 103 jobs
IT Support Specialist
Immuta 3.9
Columbus, OH
Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at the speed modern business demands. We automate access by policy and by request-eliminating tickets, reducing risk, and enabling both humans and AI systems to work with data safely and instantly.
Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide and operates as a hybrid workplace globally.
• Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023.• Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies. • $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.• A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland.
ABOUT OUR TEAM
The IT Team at Immuta empowers the organization to stay focused on our mission: seamlessly provisioning data access and making sure it's accessible only to the right people, for the right reasons, and in the right form. We support the tools and systems Immuta runs on, from endpoints and networks to SaaS applications, cloud platforms, and IAM. We're building a modern, service-oriented IT function that values great user experiences, thoughtful problem-solving, and continuous learning.
YOUR ROLE
As an IT Support Specialist, you'll deliver support to Immuta employees, helping them stay productive across MacOS, SaaS applications, and a growing set of workplace technologies. You'll be the trusted first line of support, resolving issues quickly when you can, triaging and escalating complex problems when you can't, and partnering closely with the rest of the IT Team to learn, document, and improve how we operate.
This is a hybrid role based in Columbus, Ohio. You'll work from our Columbus office 3 days per week.
(exact in-office days determined with your manager based on team needs and coverage.)
HOW YOU'LL MAKE AN IMPACT
Deliver standout user support: Provide responsive, friendly, high-quality help that keeps end users moving and builds trust in IT as a partner.
Improve reliability through smart triage: Diagnose issues, gather context, and escalate efficiently, reducing downtime and accelerating resolution.
Scale IT operations with better workflows: Execute and enhance onboarding, offboarding, and role-change processes to create a smooth employee experience.
Strengthen our IT knowledge base: Document fixes and patterns as you learn, making solutions easier to repeat and issues easier to prevent.
Level up our service management practice: Contribute to the ITSM environment by helping manage incidents, service requests, changes, and assets with consistency.
WHAT YOU'LL OWN
Provide day-to-day support for end users across SaaS applications, MacOS, software, and hardware.
Troubleshoot, triage, and escalate complex issues to Systems Administrators and Engineers, capturing details and partnering on resolution.
Procure, ship, configure, and manage our fleet of Macs, iPads, Zoom Rooms, and other IT equipment.
Execute onboarding, offboarding, and access changes, ensuring users have what they need when they need it.
Maintain accurate documentation and contribute to the team's knowledge base and standard operating procedures.
Participate in core IT service management workflows, supporting incidents, service requests, changes, and asset tracking.
WHAT WILL MAKE YOU STAND OUT
Previous IT support experience preferred, OR relevant coursework, certifications, internships, or demonstrated passion for technology through personal projects, volunteering, or self-study.
Proficiency supporting MacOS environments managed by Jamf or another endpoint management solution.
Experience working with a variety of SaaS applications, such as Google Workspace, Okta, and Zoom.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
Ownership mindset with strong follow-through and comfort taking deliverables from start to finish.
Customer service instincts and an outward, user-first approach.
Positive attitude, eagerness to learn, and a collaborative style that thrives in a team environment.
Benefits
At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:
- 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)- Stock Options- Paid parental leave (Both Maternity and Paternity)- Unlimited Paid time off (U.S. based positions)- Learning and Development Resources
Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
$36k-69k yearly est. Auto-Apply 22d ago
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IT SUPPORT SPECIALIST - DLA
Nexthreat
Columbus, OH
Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship
NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s).
Enterprise Network Micro-Segmentation Software Application Solution Support
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us.
Job Description:
Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Certification Requirements:
•Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA
Additional Qualifications:
• IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access
NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
$35k-62k yearly est. Auto-Apply 60d+ ago
Technology Support III - SAP BW
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210685250 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $95,000.00-$130,000.00 Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities
* Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm.
* Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability.
* Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications.
* Monitor production environments for anomalies and address issues utilizing standard observability tools.
* Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs.
* Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning.
* Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments.
* Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure.
* Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements.
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution.
* 3+ years of experience troubleshooting, resolving, and maintaining information technology services.
* 3+ years of UNIX and Control-M experience.
* Strong hands-on experience with SAP ABAP programming and HANA SQL scripts.
* Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications.
* Must be strong in BW, BO, and have BPC experience.
* Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud.
* Experience with observability and monitoring tools and techniques.
* Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework.
Preferred Qualifications, Capabilities, and Skills
* Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations.
* Demonstrated success in a fast-paced, dynamic production support environment.
* Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing.
* Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis.
* Financial Services industry experience preferred.
* Experience in SAP ERP, SAP CO, and SAP FI preferred.
* Working understanding of public cloud environments.
$95k-130k yearly Auto-Apply 24d ago
Retail Computer Technician
Opportunities To
Columbus, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
Assemble custom computers sold by our expert build-your-own (BYO) sales team
Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Flexible Schedules & Excellent Pay
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with company match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$18-35 hourly 11d ago
Desktop Support Engineer
Germain Motor Company 4.1
Columbus, OH
Germain Motor Company
Desktop Support Engineer
Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Desktop Support Engineer, you will provide hands-on technical support for our Columbus-area dealerships and assists other rooftops via remote ticket support when local demand allows. This role focuses on resolving day-to-day user issues, provisioning devices and accounts for new hires, and keeping dealership operations running smoothly.
Responsibilities:
Provide on-site support for Sales, Service, Parts, F&I, Accounting, and administrative teams.
Troubleshoot Windows 10/11, printers/scanners, browsers, Microsoft 365 apps (Outlook, Teams, OneDrive), and dealership applications.
Resolve and document help desk tickets; prioritize based on operational impact (e.g., service drive down, F&I outage, access issues).
Provision and set up laptops/desktops for new hires and replacements (imaging/Autopilot/Intune enrollment, standard apps, updates).
Deliver a white-glove onboarding experience: device ready, access working, core apps configured before day one.
Support identity/access issues (password resets, MFA enrollment, conditional access prompts) following established processes.
Perform basic connectivity troubleshooting (wired/wireless) and escalate network changes as needed (office moves, device swaps, new drops/ports, Wi-Fi coverage issues), then confirm completion with end users.
Create/update simple documentation and known fixes to reduce repeat issues and improve consistency.
Requirements:
2+ years of desktop support / help desk experience (or equivalent).
Strong Windows troubleshooting skills (hardware, drivers, profiles, performance, printing).
Experience supporting Microsoft 365 and common endpoint/access workflows (passwords, MFA).
Working knowledge of basic networking concepts (DHCP/DNS, Wi-Fi troubleshooting) and printer networking.
Clear communicator with strong customer service instincts; able to support non-technical users in a high-up time environment.
Full-time, on-site in Columbus dealerships. Monthly travel to Louisville or Ann Arbor.
Ability to lift and move IT equipment up to ~50 lbs (PCs, monitors, printers).
Occasional early/late coverage during outages or critical operational needs.
Preferred:
Experience with Intune/Autopilot and Entra ID (Azure AD) concepts.
Familiarity with Conditional Access and endpoint protection tooling (e.g., Defender).
Basic PowerShell for repeatable troubleshooting tasks.
Dealership, retail, or other operationally critical IT experience.
Experience supporting automotive dealership platforms, including DMS and CRM systems (e.g., CDK, Reynolds & Reynolds, Tekion), and coordinating access/troubleshooting with vendor support as needed.
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$36k-52k yearly est. Auto-Apply 27d ago
Help Desk Analyst 2/HDA2 (39574)
Idealforce
Columbus, OH
IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus.
Job Description
Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus.
-Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem;
-Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair;
-Installs and configures new computers and software, including peripheral hardware;
-Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals;
-Diagnoses, troubleshoots, and repairs software and hardware problems;
-Closes trouble tickets upon completion of services or resolution of problem;
-Performs backup activities and restoration of files on internal servers;
-Participates in testing and implementation of new systems and procedures;
-Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems;
-Requisitions supplies and materials as required;
-May provide support for the technology service desk on an as needed basis.
Qualifications
Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications.
Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree.
Possession of a valid motor vehicle operator's license.
Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences.
Interview Process: Face to face.
Additional Information
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$31k-46k yearly est. 60d+ ago
Field Support Technician
Astreya 4.3
New Albany, OH
The Field ServiceTechnician plays an important role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment. Field ServiceTechnicians are the backbone of front-line user support, ensuring that conference rooms are well-maintained and behind-the-scenes user setups are flawlessly executed. Beyond their technical duties, Field ServiceTechnicians focus on fostering strong relationships with users, understanding their needs, and ensuring their satisfaction.They will support Astreya's ever-expanding customer base and ensure a consistently high-quality user support experience. The successful candidate will be familiar with industry best practices and willing to go above and beyond for our clients.
Scope:
● Provide end-to-end onsite and remote user support, ensuring high-quality solutions and user experiences.
● Manage inventory, assets, and e-recycling, utilizing data management software for accuracy and workflow efficiency.
● Diagnose hardware issues, support AV equipment, and collaborate across teams to ensure smooth operations and customer satisfaction.
Primary Responsibilities:
● User Support: Provide end-to-end onsite and remote user support on service requests raised by clients. Use logic and reasoning to identify alternative solutions, conclusions, or approaches to solving problems and delivering the best possible solutions resulting in a high quality user experience.
● Inventory & Asset Management: Handle inventory and asset management and e-recycling. UtilizeInventory Data management software to maintain inventory accuracy and workflow. Deploy and recover assets and accessories. Assist in Workstation dressing and other asset management racks and locations.
● Hardware Support & Management: Diagnose and resolve hardware issues. Support product lifecycle management activities, tracking and managing inventory, e-recycling of hardware.
● Room & Audio Equipment Support: Support a complex and fast paced environment focused on video conference rooms and ensure audio and visual quality, troubleshooting any issues and requests that may arise. Participate in installing AV equipment and displays.
● Ticket Management: Ensure assigned request tickets for support are prioritized and completed in a timely manner. Handle tasks related to order tracking, hardware deployment, and user setup, which may be tracked through ticketing systems. Use the defined ITSM System to properly
manage your work related to defined service activities.
● Issues Escalation: Effectively document and escalate issues which cannot be resolved within the Service Level Agreements (SLAs). Proactively communicate to your supervisor when you encounter errors in documented support procedures. Adhere to incident management, problem management, change management, and knowledge management best practices.
● Collaboration: Participate in cross team/site collaboration used to share service knowledge,isolate potential problems and ensure the consistent delivery of defined service activities.Collaborate within the broader IT customer experience team, as well as extended IT organization to ensure the highest level of customer support and experience.
● Customer Experience: Ensure positive user experience and customer satisfaction through smooth working operations and effective work management. Enable the success of your peers and teammates.
● Complete other duties as assigned.
Required Qualifications/Skills:
● High school diploma or general education degree (GED) and 1 to 2 years' related experience and/or training in IT Services; or equivalent combination of education and experience.
● Strong knowledge in policies and procedures related to requested support activities.
● Capable of understanding customer needs and providing a high level of interaction, ensuring customer satisfaction.
● Proactive in mastering all aspects of service delivery processes, communication, and the quality of your work.
● Facilitate and promote a team culture which encourages ownership of team goals, trust, respect, and strong cross collaboration throughout the service program.
● Provide general IT support within a high volume and fast-paced technology environment.
● Possess the ability to assist with a variety of basic technical issues, including but not limited to applications, hardware, mobile technologies.
● Strong working knowledge of Microsoft Windows 11, Mac OS X, Linux Fundamentals, HardwareLevel troubleshooting, Hardware Installation, Upgrades.
● Knowledge of basic functionality and use of various mobile devices (iOS, Android, etc.)
● Knowledge of hardware (desktop/laptop) deployment methods using image deployment tools.
● Ability to quickly diagnose, organize, and prioritize competing deadlines and properly set service expectations with clients.
● Time Management: Must possess strong time management skills to prioritize tasks effectively, meet deadlines, and deliver exceptional customer support
Preferred Qualifications:
● Active listening and detail oriented to perform and document your work
● Enjoy working with collaborative individuals and understand that you are in a customer-facing support role.
● Strive to deliver a high quality user support experience.
● Excellent written and verbal communications are second to none.
● Self-motivated and the ability to execute tasks and handle time sensitive situations
● Commitment to excellence
Other Requirements:
● This role requires weights of 50lbs/22kg to be regularly lifted
● Strong Communication Skills, Written and Verbal English required.
● This is an office based role, it requires the successful candidate to be on site during working hours.
Health & Safety Requirements:
● Must conduct work activities in accordance with all applicable Environmental, Health & Safetyregulations and rules. Additionally, will follow all Astreya's Health & Safety Program, Code of Conduct, and client Health & Safety rules at all times.
Salary Range
$17.36 - $27.40 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$17.4-27.4 hourly Auto-Apply 60d+ ago
Site Technician
Peregrine Team 4.4
Springfield, OH
Peregrine Team is hiring for Site Technicians in Springfield, OH. This position is a full-time role with full benefits and competitive pay.
As a Site Technician, you'll support the successful execution of post-construction cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments.
Starting at $20/hour
Job Duties:
Follow directions from Supervisor and/or Team Lead
Clean, vacuum, and chemically treat surfaces within post-construction or technical environments
Subfloor and drop ceiling vacuuming and wiping
Clean exterior surfaces of cabinets and hardware
Mop and vacuum floor surfaces (vinyl, HPL, and similar)
Dust and wipe furniture, machines, walls, and windows
Requirements:
Ability to read, write, and communicate in English
Reliable transportation
Valid government-issued ID
Comfortable with physical labor and standing for extended periods
Preferred:
OSHA 10 or 30 certification
Forklift experience
Knowledge of data centers
Previous janitorial or post-construction cleaning experience
Willingness to travel
Bilingual is a plus
Email your resume to [email protected] ASAP or apply here for consideration.
$20 hourly Auto-Apply 60d+ ago
IT Endpoint Support Technician
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The IT Endpoint Support Technician reports to the Manager, IT Endpoint Support and Service. They serve as an on-site support technician (Tier 1 & 2) and physically located within various OhioHealth facilities.
The primary focus of this position is to provide end user support and issue resolution with a focus on customer service seeking to achieve successful outcomes while removing friction from our users. They focus on the successful resolution of all IT support activities. They participate in training to enhance their ability to execute their job responsibilities. The IT Endpoint Support Tech may also be asked to perform installation and or relocation of endpoint equipment at times. They also participate in organizational-wide on-call rotations for endpoint support related high priority issues.
This role involves frequent travel across OhioHealth facilities in Ohio, requiring reliable transportation. Primarily M-F day shifts, with occasional weekend or evening hours. Reliable transportation is required.
**Responsibilities And Duties:**
80% Technical Support
Provide technical support for a given site. Address user incidents and requests as assigned. Works with other site technicians to assist team with closure of tasks and requests as needed. Drafts and/or collaborates on knowledge-based articles as needed to ensure support consistency throughout the enterprise. Leverage knowledge-based articles for resolution of all issues and tasks to ensure consistency throughout the enterprise. Participates in training as new associates and whenever provided as new technology solutions are introduced. Provides input to continuous improvement opportunities as they are identified.
15% - Customer Service
Is an ambassador for IT at the site assigned. Works to develop relationships with campus personnel. Performs regular rounding to all departments at site. Frequently received feedback from customer satisfaction surveys to understand where continuous improvement opportunities exist. Works with the Manager and Sr Technicians to refine their customer service skills and recommended areas for improvement. Attends customer service skills training as provided.
5% Administrative
Participates in periodic team meetings to establish ongoing communication and collaboration within team and consistency throughout the enterprise. Attend other meetings as requested to represent the team.
**Minimum Qualifications:**
High School or GED (Required)
**Additional Job Description:**
+ Years of experience: 1 year or CompTIA A+ Certification
**SPECIALIZED KNOWLEDGE**
+ 1-year prior experience working in an Information Technology/Support field, healthcare environment preferred, with a demonstrated ability to provide excellent customer service skills or completion of the CompTIA A+ Certification. ITIL Foundation certified or will work towards completion within 1 year of hiring date.
+ Basic knowledge related to PCs, mobile devices, software, endpoint operating systems, accessories / peripherals, including printers, as well as remote connectivity tools.
+ Working knowledge of information security principles and practices.
+ Basic knowledge of macros, templates, and scripts that modify desktop software/hardware environment.
+ Basic knowledge supporting and providing end user assistance with MS Office applications.
+ Ability to communicate effectively with individuals at all levels in the organization. Knowledge of Service-Now, Microsoft Configuration manager, and Configuration Management Data Base (CMDB)is a plus.
+ Demonstrated time management skills with ability to prioritize work and hold to a schedule of events.
+ Ability to work independently with some supervision or as part of a collaborative team.
**DESIRED ATTRIBUTES**
+ Self-motivated with the ability to collaborate with team to provide excellent customer service while effectively addressing operational issues as they arise.
+ Ability to work in a highly dynamic health system. Bachelor's Degree in Information Technology/Support field, CompTIA A+ Certification, Microsoft Certified Professional (MCP).
+ Knowledge of Service Level Management activities and how they integrate with the ITIL Service Support Processes.
+ Experience in a similar size IT environment, 35,000 devices and users.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
40
**Department**
IS Desktop Admin
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-39k yearly est. 3d ago
Network Technician Tier 2
Dataperk
Columbus, OH
Full-time Description
NetworkTechnician Tier 2
About Us:
DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented NetworkTechnician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients.
Role and Responsibilities:
General Networking
Possess a strong understanding of general networking concepts and the OSI model.
Install, troubleshoot, and repair structured cabling, and review technical drawings.
Configure and troubleshoot DHCP and DNS (server and gateway).
Perform latency checks, packet captures, and review overall network health.
Switching/Routing
Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco).
Understand broadcast domains and implement VLANs.
Install, configure, and troubleshoot switch stacking and power failover.
Understand and troubleshoot network topologies.
Firewalls
Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco).
Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco).
Experience maintaining licensing and configuration backup plan.
Wireless
Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi.
Maintain licensing and backup configuration plans for wireless systems.
Intermediate Experience
Microsoft 365 administration, configuration, and troubleshooting
Server administration, configuration, and troubleshooting
Storage administration, configuration, and troubleshooting
Network administration, configuration, and troubleshooting
Benefits:
DataPerk offers an excellent benefits package which includes:
BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums)
Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan
Simple IRA Plan with a company match up to 3% contribution
Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more
Requirements
A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications:
CompTIA Network+
Cisco Certified Network Associate (CCNA 200-301
Cisco Certified DevNet Associate
Fortinet NSE 4-6
Possess two or more of the following certifications:
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Security Engineer Associate
Microsoft Certified: Windows Server Administration Fundamentals
CompTIA Server+
CompTIA Security+
Certified Ethical Hacker
VMware Certified Professional (VCP)
Red Hat Certified Engineer (RHCE)
Cisco Certified Network Associate (CCNA)
Associate in computer science or comparable experience
Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.
$58k-79k yearly est. 60d+ ago
Telecom Technician 3
Viapath
Marion, OH
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site with a requirement to travel to other sites as needed.
Responsibilities
Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients - clearly demonstrating “Service Excellence”
Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
Prioritizing and planning of assigned service calls
Communicating updates associated with assigned service calls
Escalating problems when appropriate
Interacting in a professional manner with customers to foster positive relationships
Point of contact for FACILITY staff for any issues regarding customer account
Replacing telephony hardware and network components, basic maintenance practices
Pulling cable, mounting network devices, installing telephony hardware
Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
Handle special projects as assigned by Field Service Manager
Scheduled and/or unscheduled overtime work and callouts are to be expected
Energize and foster an effective and impactful team environment
Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process
Qualifications
High school diploma or general education degree (GED) is required.
Minimum of 2-4 years of related experience.
Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
Proficient in Windows OS, MS Office, and other software programs that may be required
Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
Knowledge of wiring color code and fabrication of data cabling.
Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
Must possess a valid driver's license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.
Additional Information
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.
Benefits Overview
ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:
Medical, Dental & Vision Insurance
- Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
- Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO)
- Including vacation and sick time
Company Holidays
Retirement Plan (401(k))
- Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance
- Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP)
- Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources
- Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.
Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.
$43k-78k yearly est. Auto-Apply 40d ago
Telecom Technician 3
Viapath Technologies
Marion, OH
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site with a requirement to travel to other sites as needed.
Responsibilities
Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients - clearly demonstrating “Service Excellence”
Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
Prioritizing and planning of assigned service calls
Communicating updates associated with assigned service calls
Escalating problems when appropriate
Interacting in a professional manner with customers to foster positive relationships
Point of contact for FACILITY staff for any issues regarding customer account
Replacing telephony hardware and network components, basic maintenance practices
Pulling cable, mounting network devices, installing telephony hardware
Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
Handle special projects as assigned by Field Service Manager
Scheduled and/or unscheduled overtime work and callouts are to be expected
Energize and foster an effective and impactful team environment
Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process
Qualifications
High school diploma or general education degree (GED) is required.
Minimum of 2-4 years of related experience.
Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
Proficient in Windows OS, MS Office, and other software programs that may be required
Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
Knowledge of wiring color code and fabrication of data cabling.
Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
Must possess a valid driver's license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.
Additional Information
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.
Benefits Overview
ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:
Medical, Dental & Vision Insurance
- Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
- Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO)
- Including vacation and sick time
Company Holidays
Retirement Plan (401(k))
- Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance
- Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP)
- Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources
- Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.
Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.
$43k-78k yearly est. Auto-Apply 60d+ ago
Telecom Network Engineer
Teksynap
Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure
Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management
Work on VTC tasks/projects as designated by the Team Lead and/or PM
Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters
Develop required specifications for simple to moderately complex troubleshooting
Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins
Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices
Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs
Perform CODEC updates and other technical administrative duties as assigned
Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management
Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure
Create, update, and manage trouble tickets in the DLA Service Now ticketing system
Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network
Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software
Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives
Provide software and configuration updates as required by DOD IA directives
Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required
Create and update documentation, including CONOPS, SOPs, and troubleshooting guides
Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads
REQUIRED QUALIFICATIONS
DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
CCNA Security
CySA+
GICSP
GSEC
Security+
SSCP
Computing Environment Certifications:
200-301 Cisco Certified Network Associate (CCNA)
AND (one of the following within 6 months of start date):
100-150 Cisco Certified Support Technician (CCST) Networking
100-160 Cisco Certified Support Technician (CCST) Cybersecurity
Clearance:
Must possess Secret Clearance with IT-I Sensitivity
Experience:
Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required.
Overview
We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Columbus, OH (on-site)
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Secret clearance with IT-I sensitivity required
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
$64k-98k yearly est. Auto-Apply 60d+ ago
Telecom Network Engineer
Sql Database Administrator In Fort Belvoir, Virginia
Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure
Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management
Work on VTC tasks/projects as designated by the Team Lead and/or PM
Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters
Develop required specifications for simple to moderately complex troubleshooting
Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins
Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices
Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs
Perform CODEC updates and other technical administrative duties as assigned
Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management
Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure
Create, update, and manage trouble tickets in the DLA Service Now ticketing system
Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network
Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software
Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives
Provide software and configuration updates as required by DOD IA directives
Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required
Create and update documentation, including CONOPS, SOPs, and troubleshooting guides
Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads
REQUIRED QUALIFICATIONS
DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
CCNA Security
CySA+
GICSP
GSEC
Security+
SSCP
Computing Environment Certifications:
200-301 Cisco Certified Network Associate (CCNA)
AND (one of the following within 6 months of start date):
100-150 Cisco Certified Support Technician (CCST) Networking
100-160 Cisco Certified Support Technician (CCST) Cybersecurity
Clearance:
Must possess Secret Clearance with IT-I Sensitivity
Experience:
Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required.
Overview
We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Columbus, OH (on-site)
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Secret clearance with IT-I sensitivity required
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
$64k-98k yearly est. Auto-Apply 60d+ ago
System Maintenance Network Operator
SBT Global, Inc.
Jeffersonville, OH
Salary: $85k-120k DOE & Location
Korean Bilingual Required
The On-Site Network Operator is responsible for daily network monitoring, operations, and incident handling at assigned sites. This role ensures stable network infrastructure by managing network equipment, circuits, troubleshooting incidents, handling service requests, and preparing operational reports.
Job Description
Monitor and operate on-site network infrastructure
Manage network equipment and circuit operations
Handle customer service requests (CSR)
Perform incident response and troubleshooting
Resolve network issues and service disruptions
Prepare operational and incident reports
Collaborate with senior operators and cross-functional teams
Qualifications
1. Arizona
Experience: 10+ years
Required Skills:
Operation of Juniper network equipment
L3 Switches: QFX5120-48Y-AFO-T, QFX5110-48S-AFO-T2
L2 Switch: EX4100-24T-TAA
Aruba wireless LAN operation
Fortigate firewall operation
2. Savannah, Georgia
Experience: At least 10 years
(Senior operator already on-site)
Required Skills:
Cisco network equipment operation
Aruba wireless LAN operation
Firewall operation: Fortigate and Palo Alto
3. Ohio
(Senior operator already on-site)
Required Skills:
Cisco network equipment operation
Extreme Networks wireless equipment operation
Firewall operation: Fortigate and Palo Alto
General Requirements
Authorized to work in the United States
Able to work on-site full time
Strong troubleshooting and incident response skills
Effective communication and documentation skills
$85k-120k yearly 20d ago
Fire System Technician
Scotts Miracle-Gro Company
Marysville, OH
Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!
This hourly role follows the Scotts/Hawthorne step pay progression scale and typically starts at $33.00 per hour and is paid weekly. Scotts/Hawthorne will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.
In this role you will:
* Response for all aspects of the facilities' fire and suppression systems. Perform required daily, weekly, quarterly and monthly inspections in accordance with insurance carrier requirements. inspect, test, and maintain fire protection systems in accordance with NFPA codes with working knowledge of sprinkler controls, alarm panels, devices, special hazard and critical components.
* Conduct routine and preventative maintenance to the fire and suppression systems. Complete monthly fire/storm alarm tests and coordinate bi-annual plant evacuation drills. Work on implementing future improvements of existing systems and oversee any modifications and installations. Active participation as a member of a multifunctional project team executing a variety of capital projects from concept to asset installation and start-up
* Complete trip testing of dry valves and flushing of dry type sprinkler systems. Responsible for routine inspections of local fire authorities and insurance carriers, including corrective actions.
* Complete weekly, monthly and quarterly inspections of the man-lift units. Coordinate monthly portable fire extinguisher program. Oversee quarterly and annual state inspections of the elevators and freight elevator units.
* Perform routine mechanical repairs (excluding electrical) relating to the Tank Farm and EHS Department.Troubleshoots, repairs, replaces, and/or maintains all types of plumbing fixtures and devices associated with plant eyewashes and safety showers. Ability to fill in key positions in the Tank Farm and related EHS positions on as needed basis (vacation, upset conditions, etc.)
What we do for you (just to name a few cool ones):
* Medical, dental, vision, life insurance, holidays, vacation and sick time benefits available within a month of your start date
* Healthcare navigation, advocacy and support
* 401(k) company match up to 7.5% with immediate participation and vesting
* Ability to purchase company stock at a 15% discounted price from market value
* $600 annual wellness reimbursement program
* Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy
* Up to 18 weeks of time away to support your growing family
* To view all of our great benefits, click here!
* Eligibility for the above benefits may vary based on full-time/part-time status or additional factors.
Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.
Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Notification to Agencies:
Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.
$33 hourly Auto-Apply 13d ago
Help Desk Engineer
Alene Candles Midwest LLC 4.4
New Albany, OH
Job DescriptionWho We Are
Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world's most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we've been in business for over 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work.
The Position
As a Helpdesk Support Engineer, you will be responsible for supporting both office and manufacturing production workers in a distributed desktop environment, which is a typical blend of Microsoft and some 3rd party systems. In this role, you will have the opportunity to help shape the future success of the mission-critical corporate IT services function for a fast-growing manufacturer.
You will interface and support people at all levels of the business and have regional responsibilities as part of a team. You will excel in an internal support role, effectively troubleshoot issues and handle incident escalations (sometimes out-of-hours) according to established processes and procedures.
You will be enthusiastic, organized and adaptable; a quick learner, who is able to adopt new technology with ease. You will have self-confidence, good interpersonal and communication skills and the ability to integrate seamlessly with other IT professionals. Alene will give you the opportunity to work in a multidisciplinary team.
You will have a major bias towards achieving total internal customer satisfaction. You will have excellent analytical and problem-solving skills and be able to operate effectively in a team environment with both technical and non-technical team members.
The Location
We are located at 8860 Smith's Mill Road, New Albany, OH 43054. This is an onsite position.
Additional Job Details
Setup and maintain Desktops, Laptops and Printers on Windows versions 11.
Create and maintain desktop and laptop imaging solutions.
Support and troubleshoot Wired / Wireless network connections and Video Conferencing setups.
Be proficient in and support MS Office applications (Outlook, Excel, PowerPoint, OneNote, Word), a web-based ERP client, and other production applications.
Update and maintain users in on-premises AD, Cloud Azure AD, Office 365.
Maintain client installations of enterprise Anti-Virus, Spyware and Encryption Applications, DLP, Email Secure Gateways and website filtering.
Provide administration and support for mobile devices (Android and iPhone).
Support Remote access technology and multi factor authentication.
Track computer and software assets and licensing.
Provide User ID and application access control support.
Track requests and incident resolution progress through the ticketing system.
Basic Cyber Security understanding.
Required Qualifications
Associates Degree in related field or relevant experience.
3+ years of relevant work experience
Good knowledge of Windows 11 OS, MS Office 365 (Outlook, Excel, PowerPoint, OneNote, Word,) SharePoint, OneDrive, Microsoft Exchange, Active Directory and MFA.
Preferred Qualifications
Certifications strongly preferred.
Previous customer service or IT helpdesk experience is preferred.
A+/Network+ certification highly desired
Knowledge of ITIL concepts, ITIL Foundation Certification a plus
An opportunity to gain certifications will be provided and expected.
Experience in the manufacturing sector would also be beneficial.
Experience using Microsoft Intune.
Networking experience.
Printer support and installations.
Benefits
Alene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Tuition Reimbursement and “Alene Gives Back” - our paid volunteer program.
Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Should you require assistance completing this application or during any phase of the interview process, please contact ********************* or call ************ and ask to speak to Human Resources. We will make every effort to accommodate your needs in a reasonable amount of time.
$37k-52k yearly est. 22d ago
Traveling Engineering Field Technician
Actalent
Columbus, OH
We are seeking a dedicated Engineering Technician to join our team in a dynamic role that involves serving as a landfill construction quality assurance (CQA) and construction technician. This is a full-time travel role with most work conducted in Ohio. You may be required to stay overnight in hotels depending on the project location. The job involves working on landfill projects for construction quality assurance. The role offers a $45/day per diem, company vehicle, and paid hotel stays. The landfill industry is recession-proof, ensuring consistent work availability. There are lots of working hours available during peak seasons (spring/summer/fall).
Responsibilities
* Monitor and document construction activities at solid waste landfill facilities, including field inspection and testing of soils and geosynthetic liners.
* Ensure compliance with all applicable project specifications and construction drawings.
* Supervise and complete construction quality assurance and control activities across several states.
* Conduct field and/or laboratory testing, observation, and inspection of construction materials such as soils, aggregates, concrete, asphalt, and steel.
* Communicate effectively with project managers, engineering technicians, client representatives, and contractor representatives regarding construction site requirements and testing results.
* Transport material samples with identifying documentation to laboratories for further testing.
* Prepare and submit data and observations in written and digital reports for daily transmittal.
* Maintain and clean equipment, vehicles, and work areas while adhering to strict safety standards.
* Assist with basic testing and observation duties under close supervision.
* Provide clear documentation of findings and results and communicate them to the Project Manager.
* Submit documentation and communicate results as directed by the Project Manager.
* Assume progressively increased roles of training and responsibility in work assignments.
* Follow safety rules, practices, and other safety requirements for all projects.
* Perform pre-task planning before executing work and report any safety issues or concerns.
* Maintain quality standards on all projects.
Essential Skills
* Experience in construction, engineering, materials testing, soil testing, construction inspection, and civil engineering.
* Ability to use a nuclear density gauge.
* Ability and willingness to travel full-time and stay in hotels as required.
* Ability and willingness to work outdoors in various weather conditions.
Additional Skills & Qualifications
* Degree in geology, construction, engineering, or related field; OR relevant construction or soil experience.
* Construction experience preferred.
* Soil sampling/testing experience is a plus.
* Ability to travel across Ohio and surrounding states.
Recruiter: Eisen Hardy - '***************************'
Job Type & Location
This is a Contract position based out of Columbus, OH.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Jan 31, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$20-23 hourly Easy Apply 13d ago
IT CYBERSECURITY SPECIALIST (APPSW)
Department of Defense
Whitehall, OH
Apply IT CYBERSECURITY SPECIALIST (APPSW) Department of Defense Defense Finance and Accounting Service Information & Technology Dir, Assessment/Analysis/Assignment Div, ZTFBB Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated
* Required documents
* How to apply
Summary
Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information.
Summary
Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information.
Overview
Help
Accepting applications
Open & closing dates
01/15/2026 to 01/30/2026
Salary $68,545 to - $121,502 per year
View Pay Tables: *******************************************************************
Pay scale & grade GS 9 - 12
Locations
2 vacancies in the following locations:
Indianapolis, IN
Rome, NY
Cleveland, OH
Whitehall, OH
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Trust determination process
* National security
Financial disclosure No Bargaining unit status Yes
Announcement number DFAS-DHA-ML-1265913-26 Control number 854603400
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All US Citizens.
Duties
Help
* Programming using PL/SQL, Java, and Oracle database technologies.
* Maintains applications based on Oracle Policy Automation/ Intelligent Advisor Software Suite.
* Analyzes functional and technical requirements of proposed or existing IT systems to determine avenues of development or modification necessary to meet mission objectives.
* Participates in systems requirement reviews and coordinates with customer/functional representatives and other technical personnel to clarify requirements, as well as prepares and executes tests for system or subsystem software validation.
* Prepares system change/programming specifications, and specifies programming instructions, inputs and outputs, structures, and other analytical products to document the functional and technical requirements.
* Leads development using application design principles.
* Demonstrates knowledge and experience with system life cycle management concepts used to plan, develop, and implement projects.
Requirements
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Conditions of employment
* U.S. Citizenship or National
* Suitable for Federal Employment
* Registered for Selective Service (if applicable)
* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
* In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months.
* New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
Qualifications
Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.
Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.
BASIC REQUIREMENT FOR ENTRY AT THE GS-09 & GS-11:
* Attention to Detail- experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague
* Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs
* Oral Communication- experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience
* Problem Solving- identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions
BASIC REQUIREMENT FOR ENTRY AT THE GS-12
* Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards
* Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs
* Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience
* Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions
IN ADDITION TO THE BASIC COMPETENCY REQUIREMENTS LISTED ABOVE:
FOR ENTRY AT THE GS-09: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-07 in the federal service, which demonstrates the ability to perform the duties of the position, is required.
* Specialized Experience is described as: Assisting in the design specifications, coding, test plans, of software and automated systems; applying IT principles and practices to in the software development process.
* SUBSTITUTION OF EDUCATION FOR GS-9 SPECIALIZED EXPERIENCE: Master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a Master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Combination of education and experience is not applicable for this position.
FOR ENTRY AT THE GS-11: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-09 in the federal service, which demonstrates the ability to perform the duties of the position, is required.
* Specialized Experience is described as: Developing, implementing, coding, testing, operating, and modifying software and automated systems; conducting systems requirement reviews; applying IT principles and practices to in the software development process.
* SUBSTITUTION OF EDUCATION FOR GS-11 SPECIALIZED EXPERIENCE: A qualifying Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Combination of education and experience is not applicable for this position.
FOR ENTRY AT THE GS-12: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-11 in the federal service, which demonstrates the ability to perform the duties of the position, is required.
* Specialized Experience is described as: Providing expertise and technical guidance on developing, implementing, coding, testing, operating, and modifying software and automated systems; conducting systems requirement reviews and take necessary corrective action; applying complex IT principles and practices to in the software development process.
* SUBSTITUTION OF EDUCATION FOR GS-12 SPECIALIZED EXPERIENCE: Education is not substitutable for specialized experience at this grade level.
This position is developmental and selections may be made at the GS-09, GS-11, GS-12 entry grade levels. Once eligibility and qualification requirements are met, selectees will be eligible for promotion at management discretion to the GS-11, GS-12 grade levels without further competition.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
Education
Substitution of Education for Specialized Experience requirements for each grade level are listed in the Qualifications section above.
If you are using education to substitute for the specialized experience and/or a basic requirement, you must submit transcripts at the time you apply.
To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education.
???????DFAS recognizes the value of competencies gained through formal education and professional certifications. To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications.
Additional information
* In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months.
* Moving expenses may be paid.
* Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
* Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
* Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits.
* As a condition of employment, you may be required to serve a 1-year probationary period.
* We may use this announcement to fill additional vacancies within 90 days of the closing date.
* This position is Non Exempt at the GS-09 level and Exempt at the GS-11 and GS-12 levels from the Fair Labor Standards Act.
* Travel requirement is Occasional (1-24%)
* This position is covered by a bargaining unit.
* This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period.
* Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA).
* Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
* PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
* Males born after 12-31-59 must be registered or be exempt from Selective Service (see ********************
* Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here).
* Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.
* All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.
You will be evaluated on how well your qualifications, as demonstrated in your application materials (e.g., resume, supporting documents) and your responses on the application, meet the requirements listed in this vacancy announcement.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
You must provide a complete Application Package which includes:
* Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at *******************************************************************
* Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
* Other Supporting Documents
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
* Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.
* Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation.
* Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.
* Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
* Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
* Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
* Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/30/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must provide a complete Application Package.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the application and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
HR Customer Care Center
Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
You must provide a complete Application Package which includes:
* Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at *******************************************************************
* Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
* Other Supporting Documents
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
* Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.
* Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation.
* Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.
* Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
* Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
* Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
* Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/30/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
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Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$68.5k-121.5k yearly 15d ago
Network Engineer Intern - Summer 2026
Knitwellgroup
Pataskala, OH
About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.
Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.
The Network Engineer Intern will report into the Sr. Manager of IT who oversees the Network team. This team is responsible for maintaining and administering the company's corporate and store networks. The intern will learn a strong understanding of network infrastructure and will gain exposure to implementing, administering, and troubleshooting network devices including routers, switches, firewalls, wireless access points, and load balancers.
Internship Details
Designing and implementing new network solutions
Maximizing network performance through ongoing monitoring and troubleshooting
Arranging scheduled upgrades
Investigating faults in the network
Reporting network status to key stakeholders
Exposure to an on-call rotation
Internship Qualifications
Major in Computer Science, Information Systems or Engineering is preferred
Experience with the following applications and systems are preferred:
Cisco Switches, Routers, and Firewalls.
AWS Cloud Services.
Cisco/Meraki MX appliances and MR wireless access points.
Cisco Identity Services Engine (ISE) for network authentication and device administration.
F5 Big-Ip load balancers.
SolarWinds and ThousandEyes monitoring platforms.Excellent analytical and problem-solving skills
Excellent communication, interpersonal, and organizational skills
Ability to act independently to resolve problems
Must show a sense of urgency, being able to perform and multitask under pressure
Proven ability to transfer knowledge and stay aware of current trends and technical advancements
Ability to articulate and present different points-of-views on various technologies
Time management skills as well as the ability to be flexible and creative
Program Details
The KnitWell Group Summer Internship Program welcomes the classes of 2026 and 2027 college students to work with several of our brands (Ann Taylor, Haven Well Within, LOFT, Talbots) and Corporate Shared Services to kick-start their career in retail. This immersive experience offers interns the opportunity to work hands-on with their department for 10-weeks and receive professional development opportunities including executive chats, professional workshops, store visits, etc., and participation in a collaborative team project.
The pay rate for the position is $20.00/hr.
This internship position will be based out of our Distribution Center office location in Etna, OH.
KnitWell Group does not offer housing near any of our corporate office locations. Participating students must have the ability to independently secure and finance housing in a commutable distance of the office location.
Applicants to this position must be authorized to work for any employer in the US without sponsorship now or in the future. We are not providing sponsorship for this position.
Applicant Requirements
Junior or senior (Class of 2026 and 2027)
Master's students not eligible
Resume and portfolio (portfolios only needed for Design Applications)
Available June 1, 2026 - August 7, 2026
#LI-AP1
Location:Ascena Corp ETNA-ascena-Pataskala, OH 43062Position Type:Intern (Fixed Term)/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.