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  • Information Technology and Enterprise Software Specialist

    Bertec

    Remote network services technician job

    We are seeking a motivated IT professional to support our company-wide IT needs as well as maintain and implement changes to our various enterprise software tools. The IT and Enterprise Software Specialist will be the go-to person for colleagues with software or hardware questions or problems. This role will also be responsible for maintaining our network infrastructure and security. Additionally, we will rely on the individual in this role to work with our various enterprise software programs to keep them up to date and implement changes with the goal of enabling better reporting and deeper functionality. Company Summary Bertec is a leading provider of biomechanical testing and training solutions for researchers, clinicians, and athletes. Founded in 1987, Bertec has been at the forefront of the biomechanics industry, developing innovative technology and software that is used in universities, hospitals, sports teams, and research centers around the world. Institutions as varied as Nike, the US Olympic Swimming Team, LA Dodgers, Golden State Warriors, Toyota Robotics, the NIH, Cleveland Clinic, Mayo Clinic, Harvard University, Stanford University, and thousands of others around the world rely on Bertec's tools to assess and analyze human movement, balance, and performance. In addition to its product offerings, Bertec also provides training and support services to its customers. Its team of expert engineers and scientists work closely with customers to understand their unique needs and develop customized solutions to meet their specific requirements. At Bertec, we are dedicated to advancing the field of biomechanics through innovation, collaboration, and a commitment to excellence. We are always looking for talented individuals who share our passion for improving human performance and wellbeing. Department: Operations Reports To: People Systems & Operations Manager Successful Applicants Will Have These Skills Ability to utilize AI tools as a resource to effectively configure Bertec's IT tools and systems, and to troubleshoot a wide range of IT issues. Strong organizational and time management abilities. Excellent verbal and written communication skills. Ability to multitask and prioritize work effectively while interfacing with many internal departments Professional demeanor and customer service orientation. Experience supporting Windows 10/11, Microsoft 365 (MS Exchange and MS Teams), and experience with hardware and software troubleshooting for user devices and office peripherals. Exposure to network and server administration (Linux & Windows), VPN setup, PowerShell, Power Automate, SQL, and Docker Containers. Experience administering and implementing changes in Salesforce, Plexus Online, and/or Helix ALM is strongly preferred. Deep familiarity with best practices related to network security. Experience working with customer and technical support personnel from technology providers. Experience working with payment processing providers. Essential Job Functions Help all employees with software and hardware issues related to IT. Administering our Microsoft 365 environment, including our Teams Phone system. Maintain Bertec's network infrastructure, security, and other IT assets. Utilize technology (software, AI, automation, etc. tools) to help streamline processes and create workflows. Purchase hardware and software as needed for employees as well as network maintenance and upgrades. Train employees on IT security as well as monitor for intrusions and other security issues. Advise the Product and Engineering teams on product ideas and implementations related to your field of expertise. Interface with IT departments in the healthcare industry to answer questions relating to IT security as it pertains to our medical device software. Maintain company website and manage updates in conjunction with Marketing, Sales, Product, and Quality departments. Monitor and administer our license key management system. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience in a large or small company IT role. Excellent communication skills and the ability to work in a collaborative environment. Strong decision making and problem-solving skills. Pay & Benefits · Competitive salary based on skills and experience · Health, dental, and vision insurance · 401(k) plan with 4% company match · Paid time off and paid holidays · Training and professional development opportunities Work Environment Bertec allows a flexible work from home policy. New employees will typically work in office as they are trained and brought up to speed on their job as well as Bertec products and policies. After that point, work from home varies based on job function and responsibilities. This role will be primarily in-office, and in-office work will mainly be performed at Bertec's offices in Columbus, OH.
    $72k-102k yearly est. 5d ago
  • Help Desk Technician

    Brooksource 4.1company rating

    Network services technician job in Columbus, OH

    We are seeking a skilled Helpdesk Technician to join our Client's team. In this role, you will provide enterprise-level IT support by managing user accounts, troubleshooting operating systems, and ensuring smooth operation of identity and access management processes. You'll also assist with device management, resolve tickets efficiently, and apply ITIL/ITSM best practices to deliver exceptional customer service Basic/expected: Computer power user at minimum Excellent customer service skills Basic experience/knowledge of Active Directory (Users and Computers specifically) Basic experience/knowledge of Office 365 and Okta (or other identity/SSO/MFA tools) Intermediate experience/knowledge of Windows OS Intermediate experience/knowledge of Office applications Basic experience/knowledge of iOS/mac OS Basic understanding of the ITIL/ITSM methodologies Preferred: 1-2 years of Enterprise IT support experience CompTIA A+/ITIL certifications MDM experience KB/ticketing application experience Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $39k-71k yearly est. 1d ago
  • IT Help Desk Support

    Russell Tobin 4.1company rating

    Network services technician job in Columbus, OH

    🚀 IT Support (Help Desk Technician) ⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent) 💰 Pay: $24/hour Looking to kickstart your IT career? We're hiring an Entry-Level IT Support Technician in Columbus, OH! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career! Responsibilities: Provide technical support for hardware, software, and network issues Troubleshoot and resolve IT problems quickly and efficiently Set up and configure computer systems and software Respond to user inquiries and document support requests Collaborate with the IT team on projects and problem-solving Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field 0-2 years of IT support experience Willingness to learn and develop technical skills Knowledge of Windows, mac OS, and office apps Strong communication and problem-solving skills What We Offer: $21/hour 12-month contract with potential to extend or go permanent Training, mentorship, and career growth opportunities Ready to Apply? Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!
    $21-24 hourly 4d ago
  • Applications Technician (Remote)

    Airbus Americas, Inc. 4.9company rating

    Remote network services technician job

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at All potential candidates should read through the following details of this job with care before making an application. * Notice: Pay Transparency Nondiscrimination (English) * Transparencia en el Pago No Discriminacio ́n (Spanish) **Airbus US** Manufacturing Facility is looking for an ADU Technician (CONTRACT) to join our Manufacturing department based in **Mobile, AL.** The ADU technician is responsible for providing technical and mechanical support to the ADU shop. The technician will set and implement Automatic Drilling Units in collaboration with the Station 40 manager. ***From building to servicing the next generation of aerospace, our manufacturing team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. ***Set-up and implement equipment for the ADU-Shop in the FAL-USA, based on best practices of existing A320-Family Final Assembly Lines. Advises on best practices utilized for floor setup and traffic strategy at other Final Assembly Lines. * Oversee the qualification of ADUs and support their entry into service at the supplier site: Responsible for the adjustment of ADUs, cutting tools and drilling templates. * Provide oversight and limited instruction to employees using equipment for the first time(s). * Support the Head of Back Shops and the Head of Station 40 in technical problem solving, regarding ADU's, cutting tools, drilling templates and test equipment. * Must be able to demonstrate extensive knowledge of the type of mechanical work performed in the FAL ADU ShopMaintains a high level of skills and is generally perceived as an authority regarding ADU maintenance and adjustment. **Completed vocational training, secondary education or equivalent in mechanical or metals field and able to demonstrate comprehensive knowledge of the type of mechanical work performed in the FAL ADU Shop. * Preferred to have completed a course on G-Suite or MS- Office (Demonstrated efficiency is acceptable). * Experience will be considered in-lieu of technical education when accompanied by a completed high school diploma. * Minimum of 5 years of experience in the industrial maintenance, maintenance of ADU's, maintenance of test equipment or equivalent mechanical type vocation. * A vocational/technical certificate will be considered in-lieu of experience for entry level positions. * Must be able to communicate in English either by written or spoken means. * Must be able to proficiently use a PC and standard business programs (Word, Excel, Acrobat Etc.). * Travel required: 10% or less Domestic and International. * Must be a genuine team player but also possess the ability to work independently with limited supervision. * Vision: ** Adequate to enter and read material on computer screens. Equipment Operation: ** Able to operate a wide range of personal and office electronic equipment. * **Carrying: ** Able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. * **Pushing/Pulling: ** Able to push/pull items in office areas and on the shop floor. * **Sitting: ** Able to sit for extended periods of time at the computer and in meetings. * **Travel: ** Able to travel. * **Walking:** Able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. * This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. * **Take your career to a new level and apply* online * now!** This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Airbus Americas, Inc. *Agency / Temporary *Entry Level *Remote Type:* On-site *Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. xevrcyc Remote working/work at home options are available for this role.
    $96k-128k yearly est. 1d ago
  • Technical Support Specialist

    Beacon Hill 3.9company rating

    Network services technician job in Springfield, OH

    * Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications * Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality * Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications * Determines the best course of action to improve performance and efficiency of store systems, equipment and applications * Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality * Understands and completes proper processes when installing software * Directs field personnel in installing new equipment that is going on the store network * Configures and upgrades software on newly installed devices * Implements software changes for fuel dispensers and fuel tanks * Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras * Provides troubleshooting by using remote tools connected to other legacy networks * Manages multiple tickets and works them in order of emergency to lowest priority * Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems * Reads, interprets and follows procedures described in the internal knowledge base * Provides documentation for knowledge base articles * Works with third-party help desk vendors as applicable * Maintains inventories and orders parts as needed * Provides phone support as needed * Attends training classes as required to stay current with new equipment troubleshooting procedures and technology * Initiates timely communication of critical events to Store Support Team Leads * Completes other duties, including special projects, as assigned by Management Skill Requirements: * Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices * Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made * Ability to research and resolve issues * Capable of working in a fast-paced environment * Excellent verbal communication skills and the ability to explain technical information in layman's terms * Well organized with the ability to work under pressure and meet tight deadlines * Excellent understanding of intra-department functions and operations * Ability to perform repeated bending, standing and reaching * Ability to occasionally lift up to 40 pounds * Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
    $35k-68k yearly est. 1d ago
  • Data Center Technician

    Insight Global

    Network services technician job in Columbus, OH

    Needs for Success: Ability to listen carefully and follow instructions. Demonstrated ability to be a proactive contributor to a Team. Demonstrated aptitude for learning from and teaching other Team members. Able to distinguish color. Knowledge in the safe and appropriate use of basic hand tools both for the Telecom and Construction Industry alike. Exhibit the ability to work in a fast-changing environment while maintaining a positive attitude. Be a Solid and Reliable Team Player. Report to assigned place of work on time, ready and fit. Ability to execute assigned project work with a High degree of attention to detail. Willingness to work days, nights and weekends as required. Be self-motivated, have integrity, and possess an excellent work ethic. Have a reliable source of daily transportation. Read, write, and understand English. What You Bring to the Table: High School Diploma, GED or equivalent 2-3 years of telecom experience (Data Center Environment preferred). OSHA 10 preferred - must obtain within 90 days of hire. First Aid / CPR certificate within 90 days of hire. Fiber Optic Association Certifications preferred. BICSI Technical Certifications preferred. Supervisory Responsibility: This position will not have direct reports. Work Location and Travel: On-site daily. This position is generally expected to require minimal overnight travel (≈5%). The individual in this role should be able and willing to travel as may be required by Black Box. Work Environment and Physical Demands: The standard work environment for this position is indoors, however work outside is at times required. The noise level in the work environment is usually moderate. While performing the duties of this job, the individual is regularly required to sit, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The individual is frequently required to stand and walk. The individual must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The individual may also be required to work from heights and in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required. Required Tool List: Wire Stripper /Crimper 8" Cutting Pliers 8" Needle Nose Pliers 9" Torpedo Level 25' Tape Measure 8" Adjustable Wrench Utility Knife Electricians Scissors & Cable Splicer's Knife w/pouch Socket Wrench Set 1.5 or 2"D 7/16,9/16,1/2,3/4,15/16 Open Wrench Set 1/2, 3/4, 5/8 Cable striper 5 in 1 Screwdriver or Flat/Philips screwdriver set Hammer Flashlight Tool Pouch/Belt
    $45k-76k yearly est. 2d ago
  • Desktop and Education Support Specialist

    Ustech Solutions 4.4company rating

    Network services technician job in Columbus, OH

    The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service. About USTech Solutions: "US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran." Recruiter Details: Name: Ramya Sravani Email ID: ****************************** Internal Job ID: 25-49726
    $39k-50k yearly est. 5d ago
  • Desktop Support Specialist

    SISL Global

    Network services technician job in Valleyview, OH

    Key Responsibilities: Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms). Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing. Support mobile device setup and management for sales or field teams. Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations. Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers. Escalate and track issues that require higher-level intervention or vendor support. Collaborate with network and system administrators for more complex technical issues. Maintain accurate documentation of incidents, resolutions, and asset inventories. Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons. Required Skills and Qualifications: 2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment. Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration). Familiarity with Active Directory, user account provisioning, and permission management. Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting. Strong problem-solving, interpersonal, and time-management skills. Customer-service mindset with the ability to communicate clearly with both technical and non-technical users. Preferred Qualifications: Experience supporting IT in a manufacturing, distribution, or retail environment. Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation. Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
    $37k-52k yearly est. 4d ago
  • Neuroradiologist - REMOTE 7 On / 14 Off

    Maimonides Medical Center 4.7company rating

    Remote network services technician job

    Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.
    $45k-54k yearly est. 1d ago
  • Remote Entry-Level IT Specialist (Veteran-Friendly) Colorado

    Evolve Systems

    Remote network services technician job

    We're hiring entry-level IT Specialists in Colorado to join our growing remote IT team. This position is ideal for U.S. military veterans discharged between 2012 2025. No prior IT experience? We provide full hands-on training to help you succeed in a civilian IT career. Your Responsibilities Support setup and maintenance of computer systems and networks Troubleshoot technical issues and provide basic solutions Learn to install and configure hardware, software, and applications Follow IT security protocols and support data protection Collaborate with remote team members Qualifications Veterans discharged 2012 2025 strongly encouraged No prior IT experience required Strong communication, teamwork, and attention to detail Interest in technology is a plus What We Offer Competitive pay: $26 $33/hr Flexible remote work schedule Paid IT training and certification opportunities Veteran-supportive workplace with career growth Apply today and start your next mission a successful career in IT!
    $26-33 hourly 10d ago
  • Information Technology Support Specialist

    Vinebrook Technology

    Remote network services technician job

    **THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services
    $34k-57k yearly est. 1d ago
  • Information Technology Help Desk

    Robert Half 4.5company rating

    Network services technician job in Marysville, OH

    Duration: long term contract Job Responsibilities Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues. Respond to enterprise connectivity issues in an analytical and methodical documented manner Build rapport and elicit problem details from service desk customers. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and hardware used and supported by the organization. Work as an effective team member
    $31k-57k yearly est. 6d ago
  • Network Administrator

    Surge Staffing 4.0company rating

    Network services technician job in Columbus, OH

    The Network Administrator is responsible for managing, maintaining, and securing the organization's network infrastructure. This includes configuring network hardware and software, troubleshooting connectivity issues, optimizing performance, and ensuring compliance with cybersecurity standards. PRIMARY FUNCTIONS: Evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements. Troubleshoot and support network hardware and software Support VPNs, remote access, and cloud-based network services Collaborate with systems and cybersecurity teams to ensure network integrity Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Protects organization's value by keeping information confidential. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. SECONDARY FUNCTIONS (Optional section): Support IT Helpdesk escalated tickets Getting inbound calls when it's needed Provide technical support and training to end-users QUALIFICATIONS: Extensive LAN/WAN Experience & Knowledge Strong understanding of TCP/IP, DNS, DHCP, and routing protocols Network Design and Implementation Network Performance Tuning, Problem Solving, Strategic Planning Multi-tasking, Quality Focus, Coordination Technical Understanding Quick learner Technical Zeal Customer Service Skills Professionalism, Personal Integrity. Specific Technology Experience Requirements: Fortinet Firewalls HP Networking hardware and software Load balancers VPN experience Working Conditions: Full-time position, may require occasional after-hours maintenance Corporate office with standard working hours.
    $58k-74k yearly est. 2d ago
  • Information Technology Support Specialist

    Ascend Healthcare Inc.

    Remote network services technician job

    The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
    $38k-65k yearly est. 3d ago
  • Level 1 IT Support Specialist

    Revco Lighting & Electrical Supply, Inc. 4.2company rating

    Remote network services technician job

    IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: · Physical Installation and management of network, security, and phone systems · Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices · Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. · Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. · Perform ERP system data and user maintenance · Responsible for procuring equipment and software as needed and within budget · Produce reports as needed for management from multiple data sources. Competencies: · Proficient with Microsoft Office Suite with a strong emphasis in MS Excel · Excellent interpersonal and customer service skills · Firm understanding of existing network programs and capabilities · Strong analytical and problem-solving skills · Excellent troubleshooting ability · Experienced working in a Windows Operating system environment · Basic Programming and Web Design knowledge Requirements · Associate degree in Computer Science or equivalent experience · At least (2) years of experience in network maintenance or user technical support preferred · A+, Network+, and similar certifications preferred · Perform upgrade and maintenance tasks during designated maintenance windows · Must be able to lift up to 50 lbs. · Must be able to communicate effectively with coworkers, managers and vendors. · Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. · Must represent the company in a positive and professional manner. · Must be able to work with minimum supervision.
    $44k-53k yearly est. 3d ago
  • Network Engineer

    Zeektek

    Network services technician job in Columbus, OH

    Senior Network Engineer - Hybrid (Columbus, OH) | Contract to Hire We are seeking a Senior Network Engineer to design, implement, and manage enterprise network infrastructure across on-premises and cloud environments. This hybrid role requires candidates to live in Columbus, OH or the surrounding area. This is a contract-to-hire opportunity. Key Responsibilities: Design robust, scalable LAN, WAN, data center, wireless, and hybrid cloud networks. Select appropriate networking protocols, technologies, and hardware (routers, switches, firewalls). Implement network security best practices: segmentation, VPNs, ACLs, IDS/IPS, and encryption. Integrate network infrastructure with servers, storage, virtualization, and cloud platforms. Leverage network automation, APIs, and scripting to streamline processes. Collaborate with stakeholders to deliver scalable, secure IT services. Provide L4 production infrastructure support and document network designs and procedures. Qualifications: Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). 5+ years of experience designing and implementing IT network solutions. Expertise in VLANs, OSPF, BGP, VPN, DNS/DHCP/IPAM, and security systems. Experience with Agile, ITSM/ITIL, and enterprise architecture practices. Strong collaboration, problem-solving, and communication skills. Skills: Network architecture, cloud networking (SaaS/PaaS), and security. System development lifecycle methodologies (Agile, DevOps, Waterfall). Technology evaluation, budgeting, and process improvement.
    $65k-85k yearly est. 2d ago
  • Network Engineer

    Vysystems

    Network services technician job in Columbus, OH

    JD: Manage the product implementation of existing clients adding new business or modifying current business. Responsible for client outreach to "kick off" the product implementation/migration process. Set client expectations and define scope of product migration activities. Responsible to educate client on best practices and guide them through the product migration phase. Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Service deliver Manager. Ability to manage multiple BAU deliverables concurrently with aggressive timeframes. Complete projects within set timelines while mitigating risks that could cause the project to delay. Responsible for tracking and managing client product migration deliverables. Collaborate with internal departments to resolve client questions and issues during product migration. Responsible for developing resolutions working with the team and management, to meet productivity, quality and client-satisfaction goal. Required technical Skills Relevant Experience should be 10 Years + Must have hands on experience in core Cisco data network infrastructure. Routing Protocols: BGP, OSFP, Eigrp, Static Route. Switching Technologies: VLAN, STP, Ether Channel, Port Security. Apt in configuration and troubleshooting of VLANs, VTP on Cisco switches, PVST, RSTP, STP, HSRP. Knowledge on configuring Inter VLAN routing. Switch Configurations like Trunk/Access. Nexus VPC/VDC. Hands on Experience in Cisco Wireless. Experience in F5 load balancer & ISE. Experience in Cisco ACI and SDWAN. Upgrade of Cisco switches, routers, Nexus devices, Cisco WLC. IPam/Infoblox. Hardware : Cisco Catalyst Switch, Cisco ISR/ASR router, Cisco Wireless Controller, Cisco Nexus 9k/7k/3k
    $65k-85k yearly est. 5d ago
  • IT Professional - Financial Education & Wealth Strategy Consultant (Remote)

    Build Your Legacy Now

    Remote network services technician job

    At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security. We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career. Role Description - This Is NOT an IT Job Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants: Freedom of time A career with less burnout Long-term financial stability Full control over your income and schedule If so, this opportunity is designed for you. This is not an IT position. There are: ❌ No support tickets ❌ No troubleshooting ❌ No on-call schedules ❌ No technical maintenance ❌ No deployments or outages Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future. This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream. Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided What You'll Do Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building. Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT. Build trust-centered relationships through transparency, communication, and ethical guidance. Identify clients' financial needs and create tailored strategies to help them reach long-term goals. Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training. Build and manage your own client base while enjoying complete schedule flexibility. Why IT Professionals Excel Here IT workers succeed in this field because their core strengths apply naturally: ✔ NOT an IT Job - No Burnout Say goodbye to: Help desk queues Escalations Late-night outages On-call rotations High-stress deployments This career supports balance, wellbeing, and long-term stability. ✔ Freedom of Time & Remote Flexibility Work when you want. Work where you want. Design a career around your life-not the other way around. ✔ High Long-Term Earning Potential No salary cap. Residual income opportunities. Your income reflects your effort and skill-not your hours. ✔ IT Skills Transfer Seamlessly Analytical Problem-Solving: Break down financial concepts like you break down technical issues. Clear Communication: Explain financial strategies the same way you explain complex systems. Logical System Thinking: Build solid financial foundations like you build stable infrastructure. Ethical Standards: Confidentiality and trust are second nature to IT pros. Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies. Career Growth Path After 3 Months Within your first 90 days, you will have: Earned your U.S. State-Issued Life Producer License Completed our comprehensive training program for independent agents Gained a strong understanding of how to educate clients on essential financial concepts Participated in weekly 1-on-1 coaching and group training sessions Developed confidence in guiding clients and communicating value Earned your first promotion, recognizing your growth and early accomplishments After 1 Year By your first year, you will have: Mastered the responsibilities of the position with efficiency and confidence Built strong internal relationships with mentors and fellow professionals Been trusted with greater responsibilities as your expertise grows Achieved your second promotion, with a clear path toward becoming a Broker Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer Basic Qualifications 18 years or older U.S. Social Security Number Able to pass a background check Willing to obtain a state life/health insurance license (training provided) Professional, ethical, strong communication skills Benefits 100% remote Flexible scheduling High-income potential Leadership development and ongoing support A positive, collaborative work culture No prior financial background required Location United States (Remote) Your Next Step If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems. Job Types: Full-time, Part-time Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed? You acknowledge this position is 100% remote working part-time of 10 hours per week. You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful. You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position. Work Location: Remote
    $52k-81k yearly est. 5d ago
  • Network Engineer

    Arhaus 4.7company rating

    Remote network services technician job

    Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: The Network Engineer plays a critical role in supporting a luxury retail brand operating in a fast-paced. This position is responsible for engineering, maintaining, and optimizing our enterprise network infrastructure across corporate offices, distribution centers, and 100+ retail locations nationwide. The Network Engineer ensures the reliability, security, and scalability of our network-spanning cloud, on-premises, and hybrid environments-while enabling seamless store operations, customer experiences, and internal collaboration. The ideal candidate possesses in-depth hands-on technical expertise with modern networking tools and cloud technologies, complemented by strong communication skills to collaborate effectively with executives, field teams, and cross-functional leaders. We prefer the candidate to be near an Arhaus site location but are open to remote work for the right candidate. Essential Duties & Responsibilities: Network Architecture, Deployment & Support Support and maintain a multi-site enterprise network using Cisco, Cisco Meraki, and Palo Alto technologies. Engineer and deploy solutions across LAN/WAN, SD-WAN, MPLS, Wi-Fi, VPN, firewalls, cloud, and hybrid environments. Configure and maintain routing and switching infrastructure, including BGP, OSPF, VLANs, HSRP, ACLs, NAT, and QoS. Manage secure remote access technologies such as Cisco AnyConnect and site-to-site VPN. Implement network monitoring, SNMP, syslog, and performance. Security, Compliance & Reliability Strengthen network security posture through segmentation, firewall policies, and Zero-Trust principles. Ensure compliance with SOX controls, audit standards, and incident-response processes required in a publicly traded environment. Maintain detailed network documentation, diagrams, standards, runbooks, and change-management records. Cloud, Data Center & Retail Technology Integration Support and maintain Microsoft Azure network services, hybrid connectivity models, and cloud security configurations. Assist with deploying and maintaining technologies supporting new retail store openings, including switches, APs, POS connectivity, and low-voltage infrastructure. Collaborate with Security and Technology teams to deliver integrated, end-to-end connectivity and uptime across all business channels. Operational & Cross-Functional Support Participate in after-hours maintenance and on-call rotations for critical systems support. Identify opportunities for network improvements, automation, and lifecycle modernization. Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent technical experience. 4+ years of progressive hands-on experience in enterprise networking roles. Strong proficiency in packet-level troubleshooting and enterprise network design. Experience supporting multi-location environments. Experience with Palo Alto or similar enterprise firewall platforms. Hands-on experience with Azure networking (VNets, ExpressRoute, VPN Gateway, firewalls, routing). Excellent communication skills with the ability to interact with all levels of the business, including executive leadership. Ability to support on-call rotation and occasional travel (up to 15%) to corporate, retail, and distribution locations. Ability to lift and install networking equipment as needed for store openings and infrastructure refreshes. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
    $68k-89k yearly est. 2d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Network services technician job in Columbus, OH

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-40k yearly est. 8d ago

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