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What is a network support administrator and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Dr. Ariful Azad Ph.D.
The average network support administrator salary is $62,851. The most common degree is a bachelor's degree degree with an computer science major. It usually takes 1-2 years of experience to become a network support administrator. Network support administrators with a Network 5 Certification certification earn more money. Between 2018 and 2028, the career is expected to grow 5% and produce 18,200 job opportunities across the U.S.

What general advice would you give to a network support administrator?

Dr. Ariful Azad Ph.D.

Director of Graduate Studies for the Dept. of Intelligent Systems Engineering, Assistant Professor of Intelligent Systems Engineering, Indiana University Bloomington

Look for a job that you would enjoy doing, even if it takes some time to find such a position. Internships are great to explore various options.
ScoreNetwork Support AdministratorUS Average
Salary
4.9

Avg. Salary $62,851

Avg. Salary $59,228

Stability level
5.7

Growth rate 5%

Growth rate 0.3%

Diversity
3.8
Race

American Indian and Alaska Native 0.31%

Asian 9.14%

Black or African American 9.00%

Hispanic or Latino 12.68%

Unknown 5.09%

White 63.77%

Gender

female 14.21%

male 85.79%

Age - 42
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42
Stress level
5.7

Stress level is manageable

7.1 - high

Complexity level
6.7

Complexity level is challenging

7 - challenging

Work life balance
7.1

Work life balance is good

6.4 - fair

Network support administrator career paths

Key steps to become a network support administrator

  1. Explore network support administrator education requirements

    Most common network support administrator degrees

    Bachelor's

    55.0 %

    Associate

    32.0 %

    Master's

    6.2 %
  2. Start to develop specific network support administrator skills

    SkillsPercentages
    Windows Server8.90%
    Switches5.85%
    PC5.84%
    Desktop Support5.35%
    Technical Support4.82%
  3. Complete relevant network support administrator training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New network support administrators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a network support administrator based on U.S. Bureau of Labor Statistics data and data from real network support administrator resumes.
  4. Gain additional network support administrator certifications

    Network support administrator certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific network support administrator certification, having one may help you stand out relative to other applicants.

    The most common certifications for network support administrators include Network 5 Certification and Cisco Certified Network Associate Security (CCNA).

    More About Certifications
  5. Research network support administrator duties and responsibilities

    • Manage VoIP and Cisco phone systems and set up Cisco lab for Cisco/CCNA program.
    • Manage cloud base hosting for clients including client's network DNS, office 365 and Google Apps.
    • Manage OS and hardware installations and configurations.
    • Support DNS and DHCP configuration for corporate and remote locations.
  6. Prepare your network support administrator resume

    When your background is strong enough, you can start writing your network support administrator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a network support administrator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable network support administrator resume templates

    Build a professional network support administrator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your network support administrator resume.
    Network Support Administrator Resume
    Network Support Administrator Resume
    Network Support Administrator Resume
    Network Support Administrator Resume
    Network Support Administrator Resume
    Network Support Administrator Resume
    Network Support Administrator Resume
    Network Support Administrator Resume
    Network Support Administrator Resume
  7. Apply for network support administrator jobs

    Now it's time to start searching for a network support administrator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first network support administrator job

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Average network support administrator salary

The average network support administrator salary in the United States is $62,851 per year or $30 per hour. Network support administrator salaries range between $42,000 and $92,000 per year.

Average network support administrator salary
$62,851 Yearly
$30.22 hourly

What am I worth?

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How do network support administrators rate their job?

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Network support administrator reviews

profile
A zippia user wrote a review on Nov 2023
Pros

You get to help a lot of people in many different ways as well as learning new things about technology

Cons

I have aids now due to the painfulness of sitting down all day


profile
A zippia user wrote a review on Jan 2022
Cons

There was nothing to like. Everyone was polite an hard workers

Pros

Working with The people


profile
A zippia user wrote a review on Jul 2020
Pros

I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.

Cons

I don't like sitting around being inactive. So I'll keep my self always busy


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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