A network support analyst is an IT professional who installs, designs, and maintains an organization's computer networks. These individuals design, analyze, and provide technical support for local and wide area networks, evaluate current technologies, and offer recommendations for IT and network upgrades and repairs. These professionals also monitor the performance of computer networks and systems and help network managers organize and implement network security protocols and procedures.
Many network support analysts have an associate's or a bachelor's degree in computer science, IT, or networking, and some may have certificates in network security and programming as well. Although an advanced degree may not be vital in landing a job as a network support analyst, employers may consider applicants who have comparable skills and knowledge. These individuals should possess strong communication, analytical, and troubleshooting skills as well.
The median income for a network support analyst is $72,000, and the job field is expected to grow in the U.S. 5% by 2028.
There is more than meets the eye when it comes to being a network support analyst. For example, did you know that they make an average of $37.47 an hour? That's $77,930 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 18,200 job opportunities across the U.S.
There are certain skills that many network support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and multitasking skills.
When it comes to the most important skills required to be a network support analyst, we found that a lot of resumes listed 15.0% of network support analysts included network security, while 6.0% of resumes included troubleshoot, and 4.5% of resumes included technical support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the network support analyst job title. But what industry to start with? Most network support analysts actually find jobs in the technology and finance industries.
If you're interested in becoming a network support analyst, one of the first things to consider is how much education you need. We've determined that 45.1% of network support analysts have a bachelor's degree. In terms of higher education levels, we found that 6.4% of network support analysts have master's degrees. Even though most network support analysts have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a network support analyst. When we researched the most common majors for a network support analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on network support analyst resumes include master's degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a network support analyst. In fact, many network support analyst jobs require experience in a role such as technical support specialist. Meanwhile, many network support analysts also have previous career experience in roles such as network engineer or network technician.