A network support analyst is an IT professional who installs, designs, and maintains an organization's computer networks. These individuals design, analyze, and provide technical support for local and wide area networks, evaluate current technologies, and offer recommendations for IT and network upgrades and repairs. These professionals also monitor the performance of computer networks and systems and help network managers organize and implement network security protocols and procedures.

Many network support analysts have an associate's or a bachelor's degree in computer science, IT, or networking, and some may have certificates in network security and programming as well. Although an advanced degree may not be vital in landing a job as a network support analyst, employers may consider applicants who have comparable skills and knowledge. These individuals should possess strong communication, analytical, and troubleshooting skills as well.

The median income for a network support analyst is $72,000, and the job field is expected to grow in the U.S. 5% by 2028.

What Does a Network Support Analyst Do

There are certain skills that many network support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and multitasking skills.

Learn more about what a Network Support Analyst does

How To Become a Network Support Analyst

If you're interested in becoming a network support analyst, one of the first things to consider is how much education you need. We've determined that 53.0% of network support analysts have a bachelor's degree. In terms of higher education levels, we found that 7.7% of network support analysts have master's degrees. Even though most network support analysts have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Network Support Analyst

Network Support Analyst Career Paths

Average Salary for a Network Support Analyst

Network Support Analysts in America make an average salary of $83,921 per year or $40 per hour. The top 10 percent makes over $128,000 per year, while the bottom 10 percent under $54,000 per year.
Average Network Support Analyst Salary
$83,921 Yearly
$40.35 hourly
$54,000
10 %
$83,000
Median
$128,000
90 %

What Am I Worth?

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How To Become a Network Support Analyst
How To Become a Network Support Analyst Career Overview

States With The Most Network Support Analyst Jobs

Mouse over a state to see the number of active network support analyst jobs in each state. The darker areas on the map show where network support analysts earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Network Support Analyst Jobs By State

RankStateNumber of JobsAverage Salary
1California5,745$112,080
2Texas1,861$73,782
3Virginia1,727$64,416
4Florida1,631$56,288
5Michigan1,409$71,084
6Washington1,369$104,052
7New York1,223$72,403
8Maryland1,191$72,624
9Illinois1,158$69,455
10Georgia956$63,209
11North Carolina900$71,529
12Massachusetts888$76,680
13Pennsylvania886$71,849
14Colorado865$62,434
15New Jersey743$73,441
16Ohio722$65,510
17Alabama696$57,720
18South Carolina661$55,510
19Arizona651$92,594
20Minnesota581$69,826
21Arkansas457$55,985
22Louisiana456$78,418
23Indiana449$62,672
24Missouri445$66,788
25Utah439$73,498
26Oklahoma417$57,095
27Oregon412$98,094
28Nevada394$94,560
29Wisconsin394$64,975
30Tennessee375$64,273
31New Mexico353$71,215
32Connecticut329$68,118
33Iowa250$62,859
34Kentucky248$62,834
35Kansas227$66,203
36South Dakota186$68,098
37Nebraska185$72,697
38New Hampshire181$77,052
39Mississippi161$65,364
40Hawaii153$75,538
41Idaho145$74,507
42Alaska141$61,558
43Delaware128$72,397
44Rhode Island122$74,207
45Montana111$72,562
46West Virginia105$65,682
47Vermont99$66,095
48North Dakota92$66,617
49Maine89$67,290
50Wyoming57$64,810

Network Support Analyst Education

Network Support Analyst Majors

12.6 %

Network Support Analyst Degrees

Bachelors

53.0 %

Associate

29.3 %

Masters

7.7 %

Top Colleges for Network Support Analysts

1. Massachusetts Institute of Technology

Cambridge, MA • Private

In-State Tuition
$51,832
Enrollment
4,550

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

4. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

5. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

6. Georgia Institute of Technology

Atlanta, GA • Private

In-State Tuition
$12,424
Enrollment
15,201

7. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

8. Georgetown University

Washington, DC • Private

In-State Tuition
$54,104
Enrollment
7,089

9. Dartmouth College

Hanover, NH • Private

In-State Tuition
$55,453
Enrollment
4,312

10. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

Top Skills For a Network Support Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 6.1% of network support analysts listed troubleshoot on their resume, but soft skills such as analytical skills and communication skills are important as well.

Choose From 10+ Customizable Network Support Analyst Resume templates

Zippia allows you to choose from different easy-to-use Network Support Analyst templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Network Support Analyst resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Network Support Analyst Demographics

Network Support Analyst Gender Distribution

Male
Male
84%
Female
Female
16%

After extensive research and analysis, Zippia's data science team found that:

  • Among network support analysts, 15.7% of them are women, while 84.3% are men.

  • The most common race/ethnicity among network support analysts is White, which makes up 64.4% of all network support analysts.

  • The most common foreign language among network support analysts is Spanish at 41.5%.

Work Experience Programs For Network Support Analysts

Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!

Meet the team Program

Company: King & Wood Mallesons

Cost: Free

Duration:

Building Your Personal Brand Program

Company: Ashurst UK

Cost: Free

Duration: 4.5-6 hours

Client Service Program

Company: Bloomberg

Cost: Free

Duration: 5-6 hours

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Best States For a Network Support Analyst

Some places are better than others when it comes to starting a career as a network support analyst. The best states for people in this position are California, Washington, Oregon, and Nevada. Network support analysts make the most in California with an average salary of $112,080. Whereas in Washington and Oregon, they would average $104,052 and $98,094, respectively. While network support analysts would only make an average of $94,560 in Nevada, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Network Support Analyst Jobs:
5,745
Highest 10% Earn:
$181,000
Location Quotient:
1.65

2. Washington

Total Network Support Analyst Jobs:
1,369
Highest 10% Earn:
$171,000
Location Quotient:
1.58

3. Nevada

Total Network Support Analyst Jobs:
394
Highest 10% Earn:
$156,000
Location Quotient:
1.59
Full List Of Best States For Network Support Analysts

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Top Network Support Analyst Employers

Most Common Employers For Network Support Analyst

RankCompanyAverage SalaryHourly RateJob Openings
1Microsoft$133,615$64.2449
2Citi$130,622$62.806
3Dell$120,274$57.8212
4AT&T$101,079$48.6061
5TEKsystems$98,175$47.207
6DXC Technology$93,258$44.846
7Equinix$92,455$44.4534
8Unisys$91,162$43.836
9IBM$89,511$43.0317
10Hewlett Packard Enterprise$85,186$40.956

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