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Network support analyst resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a network support analyst resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in network support analyst-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some network support analyst interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical network support analyst skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some network support analyst interviews.

Here are example skills to include in your “Area of Expertise” on a network support analyst resume:

  • Troubleshoot
  • Switches
  • Routers
  • Problem Resolution
  • Firewall
  • Network Support
  • Technical Support
  • Tcp Ip
  • Windows Server
  • Network Security
  • VoIP
  • Network Infrastructure
  • Linux
  • OSPF
  • Lan
  • DNS
  • Lan Wan
  • BGP
  • Network Devices
  • VPN
  • DHCP
  • Remedy
  • TCP/IP
  • Network Operations
  • PC
  • MPLS
  • Ethernet
  • VMware
  • IP
  • Juniper

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the network support analyst.

How to write network support analyst experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are effective examples from network support analyst resumes:

Work history example #1

Data Network Engineer

Cisco Systems

  • Worked with Lockheed Martin to implement a Pix firewall failover design for the US Army.
  • Utilized Cisco's NatKit for proactive and reactive research, and troubleshooting.
  • Worked to troubleshoot and resolve internal lab network issues at Layer 1 and Layer 2..
  • Assigned as Team Lead/Project Manager for AVVID role out - Architecture for Voice, Video, and Integrated Data.
  • Helped customers troubleshoot and configure various communication networks including Cisco routers/switches and routing protocols.

Work history example #2

Network Support Technician

Grand Canyon University

  • Added server infrastructure capabilities without a new
  • Facilitated configuration, support, and administration of network infrastructure for telecommunications and voice services.
  • Evaluated/recommended/purchased/configured/supported desktops and servers across District.
  • Installed, configured, and managed 75 NetWare 3.x, IPX/SPX based Win3.x and DOS clients.
  • Designed a Disaster Recovery/Business Continuity concept utilizing multiple campuses and leveraging the virtual server environment and the college's MPLS-based network.

Work history example #3

Customer Support Analyst

Stanford University

  • Developed computer lab for Windows 2000 upgrade analysis, testing, and training purposes.
  • Upgraded system from DOS to Windows NT, resulting in network communication between campuses.
  • Provided assistance to students, faculty and staff over the phone, in person, via chat and email.
  • Developed Weekly Help Desk FAQs and sent out via global email blast program.
  • Upgraded Windows 8 from Windows 7 in all workstations and client devices while preserving the installed applications and settings.

Work history example #4

Network Support Analyst

L3 Technologies

  • Configured Sidewinder Firewalls and Adonis DNS appliances operating in high-availability.
  • Managed backup tapes for off-site removal, and, tested the Disaster Recovery procedures.
  • Re-imaged laptops and install specific software required for working at home on a daily schedule.
  • Managed and developed a functional software baseline for a fleet of encrypted laptops and associated peripherals.
  • Implemented Microsoft Active Directory on Windows and Exchange Servers on both Windows 2000 and 2003.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Bachelor's Degree in electrical engineering

Northeastern University, Boston, MA

2013 - 2016

Highlight your network support analyst certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your network support analyst resume:

  1. CompTIA Network+
  2. Cisco Certified Network Associate Security (CCNA)
  3. Network 5 Certification
  4. Cisco Certified Network Associate (CCNA)
  5. Cisco Networks Certified Professional

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