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The differences between network support engineers and noc technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support engineer and a noc technician. Additionally, a network support engineer has an average salary of $86,406, which is higher than the $45,884 average annual salary of a noc technician.
The top three skills for a network support engineer include switches, network support and OSPF. The most important skills for a noc technician are customer service, troubleshoot, and network operations.
Network Support Engineer | NOC Technician | |
Yearly Salary | $86,406 | $45,884 |
Hourly rate | $41.54 | $22.06 |
Growth Rate | 5% | 5% |
Number Of Jobs | 113,476 | 48,270 |
Job Satisfaction | - | - |
Most Common Degree | Bachelor's Degree, 64% | Bachelor's Degree, 50% |
Average Age | 43 | 43 |
Years Of Experience | 2 | 2 |
A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.
A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.
Network support engineers and noc technicians have different pay scales, as shown below.
Network Support Engineer | NOC Technician | |
Average Salary | $86,406 | $45,884 |
Salary Range | Between $66,000 And $112,000 | Between $31,000 And $67,000 |
Highest Paying City | San Francisco, CA | Washington, DC |
Highest Paying State | California | Maryland |
Best Paying Company | Meta | Duquesne Light Company |
Best Paying Industry | Technology | Professional |
There are a few differences between a network support engineer and a noc technician in terms of educational background:
Network Support Engineer | NOC Technician | |
Most Common Degree | Bachelor's Degree, 64% | Bachelor's Degree, 50% |
Most Common Major | Electrical Engineering | Computer Information Systems |
Most Common College | University of Pennsylvania | University of Pennsylvania |
Here are the differences between network support engineers' and noc technicians' demographics:
Network Support Engineer | NOC Technician | |
Average Age | 43 | 43 |
Gender Ratio | Male, 89.2% Female, 10.8% | Male, 88.5% Female, 11.5% |
Race Ratio | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3% | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3% |
LGBT Percentage | 9% | 9% |