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Network Support Engineer Work From Home jobs

- 1638 Jobs
  • Network Engineer

    Bet365

    Remote Job

    Due to our continued growth across the US, your primary focus will be on our Network infrastructure and offices in the US and South America. You will maintain and monitor the network infrastructure, ensuring its operational efficiency, reliability, and compliance. Your responsibilities will include performing regular upgrades, troubleshooting issues, and implementing enhancements to maintain optimal performance and seamless connectivity across the US and South America. You will be responsible for completing Operational functions, troubleshooting network issues, and implementing solutions to meet the demands of our fast-paced environment. You will also handle challenging tasks with efficiency and precision, ensuring the seamless operation of our cutting-edge technology infrastructure. Our network is extremely resilient to support the continued growth of the platform. This consists of a wide range of technologies from many market leading vendors. You will be joining an exciting and collaborative dynamic team and contribute to the success of our Company in a rapidly evolving industry. The salary for this role is $80,000 - $100,000. This role is eligible for inclusion in the Company's hybrid working from home policy. Preferred Skills, Qualifications and Experience Proven engineering experience, supporting large scale multi-vendor enterprise and campus networks including Cisco, Arista and Aruba. Knowledge of network protocols such as Ethernet, TCP and IP, VLANs, and routing protocols such as OSPF and BGP. Familiarity with network troubleshooting tools to diagnose and resolve network issues including WLAN configuration, and RF design and troubleshooting. Understanding of network security principles, including access control lists, firewall policies and VPN configurations. Experience in working with low-level network protocols and technologies, such as DHCP, DNS, NAT and IP addressing. Ability to perform basic network device configurations, including firmware upgrades, port configurations and VLAN assignments. Strong problem solving skills and the ability to quickly identify and resolve network issues. Excellent documentation skills to maintain accurate records of network configurations, diagrams and troubleshooting steps. Effective communication skills to collaborate with team members, provide technical support to end users, and explain technical concepts in a clear and concise manner. Experience with AAA Authentication Authorization Accounting including RADIUS, 802.1X, EAP-TLS and TEAP. Main Responsibilities Responding promptly to incidents and service requests, providing technical support to end-users and resolving network related issues. Configuring and troubleshooting network devices, including routers, switches, firewalls and wireless access points. Monitoring network performance and proactively identifying and resolving issues to ensure optimal uptime, throughput and latency. Collaborating with cross functional teams to understand business requirements and provide network solutions that align with organizational objectives. Performing network upgrades, including firmware updates and hardware replacements, while minimizing disruption to the operation. Documenting network configurations, diagrams and troubleshooting guides to maintain an accurate record of the network infrastructure. Ensuring network compliance meets our networking standards. Liaising and working collaboratively with the UK Network Team. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $80k-100k yearly 8d ago
  • Software Technical Support Engineer

    Ipconfigure Inc.

    Remote Job

    Job Title: Software Technical Support Engineer Department: Support Position: Exempt, Full-Time IPConfigure, Inc. is searching for a Software Technical Engineer to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software. The ideal candidate will work in person in the Norfolk, Virginia office. Duties/Responsibilities Communicate technically complex information with IPConfigure's customers via telephone, written correspondence, and electronic services Analyze customers' problems and develop solutions to meet their needs. This will involve debugging, troubleshooting, writing scripts, and taking responsibility to see that the issue is fully resolved Continually learn technologies and develop deep expertise in IPConfigure products. Apply that knowledge to real-world customer problems Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training Identify and report both software bugs and customer suggestions Additional Responsibilities Build servers that customers have ordered and install required software Cycle new cameras through the lab for testing Install network switches and run cables Visit customer sites and troubleshoot issues if remote access is not available Limited travel may be required to support company events Occasional operation of electric forklifts, pallet stickers, and other material handling equipment (safety and compliance training provided) Requirements Excellent written and spoken English skills including the ability to provide clear instructions and communicate complex technical information effectively Self-motivated, target oriented and able to work both independently and in a team environment and have a strong sense of ownership to drive customer issues till resolution Networking background Experience with Linux OR Windows system administration Ability to build and troubleshoot servers Customer support experience with over the phone and face to face communication Debugging, troubleshooting skills are required Strong problem solving skills are essential Experience in Networking, Certificates, Authentication, TCP/UDP, Firewalls, Windows Server, and Linux is desired Experience with Javascript, IIS, SQL Server, Active Directory, and Linux command line interfaces is a plus Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures All associates will perform duties as requested by management Education Minimum of two-year degree in IT, CS, EE, or equivalent Bonus Experience Helpdesk experience Cloud or hosted infrastructure experience Ability to write scripts for automation Experience with RESTful Web APIs Benefits Industry competitive salaries based on experience Generous PTO and Work From Home Policy Health, Vision, Dental, and Life insurance policies Flexible Spending Account and Health Saving Account 401K with company match IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
    $69k-97k yearly est. 18d ago
  • Network Engineer-2-Week Travel To Alaska/2 Weeks 100% Remote Schedule

    Teksystems 4.4company rating

    Remote Job

    TEKsystems is currently seeking an experienced Network Engineer for a 6-month contract that will be 2-weeks on-site in Alaska, and 2-weeks 100% Remote. *Must be willing to travel on-site to Alaska every 2-weeks to work with the client team. Flights, lodging and meal per-diem will be provided for the 2-weeks of travel. The following 2-weeks will be a 100% Remote schedule. Description The Network Administrator has experience in managing high-end routers, switches, load balancers and firewalls. Responsible for the architectural design, planning and operational implementation of networking solutions into various network environments and communication systems (i.e. on premise, cloud, remote and hybrid). -CCNA, CCNP certifications highly desired. Skills Network engineering, Cisco routers, Cisco switches, firewall administration, VPN, wan, Palo Alto Top Skills Details Network engineering, Cisco routers, Cisco switches, Firewall administration,VPN, WAN Additional Skills & Qualifications • Cisco Layer 3 Switching and Routing networking • Cisco ASA and Palo Alto Firewall Administration • VPN and WAN Technologies • Network Segmentation Pay and Benefits The pay range for this position is $50.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Seattle,WA. Application Deadline This position is anticipated to close on Feb 11, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $50-65 hourly 2d ago
  • Network Architect

    Swoon 4.3company rating

    Remote Job

    Are you an experienced Network Architect looking to make a meaningful impact in healthcare? Swoon's largest hospital and healthcare client is looking for a SDWAN and Cisco ACI Subject Matter expert to play a key role in managing and enhancing the network infrastructure that powers critical hospital operations. This is an opportunity to bring your expertise to a dynamic, 24/7 environment and help us deliver secure, reliable connectivity that supports patient care. Full Time W2 position. Can be Fully Remote, but must be open to coming onsite every so often in downtown Chicago location to assist in any troubleshooting and maintenance issues. Role Highlights: Act as the SME for all network technologies across campus and remote sites Design, deploy, and maintain LAN, WAN, data center, and cloud infrastructure Lead projects that improve network performance, security, and resilience Collaborate with IT and healthcare teams to ensure seamless connectivity Qualifications: 7+ years in networking, with a background in large WAN environments Strong experience with Cisco networking, firewalls, VPNs, and protocols like BGP, OSPF, and EIGRP Familiarity with IT service management, network access control (802.1x), and VPNs Excellent communication skills and a customer-focused approach
    $89k-117k yearly est. 14d ago
  • Infrastructure Engineer, Security

    Recruiting From Scratch

    Remote Job

    Who is Recruiting from Scratch: Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire. https://www.recruitingfromscratch.com/ Why Us We are bringing general intelligence to government contracting. As an early member of the team, you'll be part of a transformative company from its early stages. Exceptional Market Demand: Secured significant contracts with government and defense contractors across the world. World-Class Team: ex-Anduril, Robinhood, Google, Amazon, DoD, etc. Founding team includes early members at $1B+ startups in the defense sector. Competitive Compensation: Industry-leading salary and equity offerings. Challenges We are harnessing the transformative power of Generative AI and autonomous technology to revolutionize the way things are done, breaking away from old methods to significantly improve efficiency, security, and creativity in all kinds of government-related initiatives. Handling Sensitive Data: Dealing with highly confidential information from critical government contracting firms. Pushing AI Frontiers: Solving problems that surpass the scope of current AI benchmarks in the government context. Uncharted Territory: Addressing unique challenges in natural language processing and optimizing AI models for specific government contracting functions, while ensuring secure and compliant data handling. Role As a key member, you will: Develop and Refine Products: Build and enhance our core platform that powers our product. Make an Impact: Collaborate with our teams to revolutionize government contracting and procurement operations. Solve Unprecedented Challenges: Address complex issues in applying LLMs in government-related settings. Rapid Iteration: Iterate closely with customers to improve user experience, performance, and security. Grow With Us: Play a vital role in expanding our engineering team. Qualifications Proficiency in a backend language (eg. Python). Experience with relational databases like Postgres. Proven track record in developing exceptional software, especially in enterprise. Prior experience in AI and large language models is a plus but not mandatory. Extreme care about the end user experience and take pride in building exceptional products. Demonstrated passion for start-ups or early-stage companies. Must be located in the SF Bay Area or be willing to relocate. Experience At least 1+ years of experience in infrastructure focused engineering with a focus on security and scaling platforms. Experience with AWS; On-prem deployment experience is a plus. Prior experience designing and building large, complex systems. Versatility across the stack (server, database, deployment) is essential. Bonus Background as an early engineer in a rapidly growing startup. Experience in renowned product organizations (e.g. Linear, Ramp) Compensation: $140-180k base + equity Benefits: Offer full health benefits Unlimited PTO https://www.recruitingfromscratch.com/
    $140k-180k yearly 17d ago
  • Sr. Network Engineer (Remote)

    Softworld, a Kelly Company 4.3company rating

    Remote Job

    Job Title: Sr. Network Engineer (Remote) Onsite Requirements: Cisco Citrix NetScaler Job Description: Seize your opportunity to make a personal impact supporting our HHS HRSA customer. The client is your place to make meaningful contributions to challenging projects and grow a rewarding career. At the client, people are our differentiator. As a Senior Network Engineer/Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on this role in maintaining HRSA's: Hosting Network Security Server Identity and Access Management Tier II Operations in support of the HRSA mission Key Responsibilities: 24x7x365 infrastructure operations support, serving in an on-call rotation Hybrid Environment (Azure and on-prem) - Experience in Azure required Working within the team for successful completion of all tasks within the Statement of Work for assigned areas of responsibility, including: Network Security DNS DHCP VOIP Identity and Access Management Server Operations Reviewing monitoring tools to identify trends and proactively detect potential customer-impacting events Recommending changes to processes or procedures to improve efficiency or reduce costs in future projects Installing, configuring, and maintaining hardware and software within IT infrastructure What You'll Need to Succeed: Network Engineer Senior: Bachelor's degree in a related field (Four additional years of experience may be substituted for the degree) 10+ years of related experience 6+ years of experience working in a Hybrid (Azure/On-Prem) Application hosting environment with technologies such as: Network Infrastructure Operations Azure Networking Administration Patch Management Vulnerability Remediation Security Compliance Performance Monitoring/Tuning Cisco Catalyst Cisco Nexus Citrix VPN PKI Demonstrated ability to support a 24x7x365 environment and work in an on-call rotation with the ability to respond to Rockville or Sterling Data Center Sr. Network Engineer/SME-Expert: Looking for a leader to drive identified efforts and troubleshoot issues to determine root cause analysis (RCA) Lead/plan and work with federal counterparts to understand ongoing initiatives and drive efforts to completion SME/Expert-level Network Engineer - Self-Starter Experience leading a team of network engineers and working directly with client counterparts Experience with NetScaler Citrix (A Must) Expertise in Cisco switches network software upgrades Troubleshoot complex network issues (Expert Level) Vulnerability Remediation Process Update technical documentation, maintaining & implementing the SOP for network security (A Must) Cisco IPsec VPN troubleshooting Cisco Identity Services Engine (ISE) SolarWinds automation scripts Cisco ASA Firewall 5500 / Firepower (A Must) Palo Alto Firewalls Panorama Willing to work after hours and weekends during maintenance windows as needed (A Must) Azure experience with NSGs (Networking) Analyzing PCAP Files using Wireshark LAN, WAN, Wireless, and various network technologies Change Management Process TLS certificates renewals and installs Troubleshooting using Riverbed, Splunk, and other tools as available Desired Skills: ServiceNow SolarWinds OOB LAN/WAN/MAN IPV6 OSPF BGP QoS Clearance Requirement: Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process, requiring the completion of detailed forms and fingerprinting. · ** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. · This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role. **
    $92k-114k yearly est. 8d ago
  • Technical Support Engineer

    Odoo

    Remote Job

    This is a hybrid (3 days onsite, 2 days remote) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the Role As a Technical Support Engineer at Odoo, you will deliver technical solutions and support to help drive success for our SMB customers across North America. You'll collaborate with cross-functional teams to resolve complex challenges while serving as a trusted customer advisor. We're seeking a problem solver who can combine strong programming skills, empathy, and excellent communication to help businesses thrive. The ideal candidate understands business processes and can effectively translate technical solutions for various audiences. Responsibilities: Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services Investigate technical issues by identifying root causes, describing symptoms, quantifying scope, and proposing both short-term fixes and long-term solutions Collaborate with cross-functional teams to resolve customer and partner technical challenges Serve as a technical advisor to customers and partners, effectively communicating product value to both technical and non-technical audiences Manage enterprise customer support across SaaS, PaaS, and self-hosted environments while delivering excellent customer experience Develop solutions using Bash, Python, JavaScript, and PostgreSQL Document resolved issues and implement solutions across customer environments to enhance knowledge sharing and continuous improvement Qualifications and Requirements: Bachelor's degree in Computer Science, Engineering, or related field Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred) Knowledge of ERP systems (CRM, Accounting, Inventory, POS) Strong problem-solving skills with the ability to translate technical concepts for diverse audiences Effective communication and collaboration skills with team members, partners, and customers Nice to have: 1-3 years of professional experience (technical support preferred) Experience with Odoo or similar ERP systems Background in SaaS or startup environments Experience working with Unix/Linux platforms A proactive learning mindset with a focus on continuous improvement Additional language skills (Spanish, French, or Portuguese preferred) Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $90,000-$105,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
    $90k-105k yearly 12d ago
  • Sr. Backbone & Edge Network Engineer

    Linkedin 4.8company rating

    Remote Job

    LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together. Our Production Network Engineering team is looking for a Senior Backbone & Edge Network Engineer to Design and Operate our Private Backbone to interconnect our NA Data Centers, Edge POP's, External connectivity to Transits, Peers and Cloud infrastructure. The ideal candidate should have a strong Routing, Traffic engineering expertise with DevOps and automation mindset. Responsibilities • Participate in the design and implementation of multi-vendor production networks spanning multiple data centers and locations including public cloud. • Evaluation of new Platforms to meet the growing demands for high capacity and low latency interconnections. • Develop strategy to mitigate DDOS events and run regular Chaos Monkey Activities to look for improvements to procedures. • Conduct, Participate in capacity planning meetings and work with Service providers for evaluating, provisioning and troubleshooting Long-haul circuits. • Manage Metro interconnections using DWDM transponders. • Collaborate with the Network Software team to evolve SDN traffic engineer controllers to manage Inter-DC traffic. • Plan and implement complex Hardware uplifts and Software upgrades in our Backbone. • Develop and maintain tooling related to Network configuration Generation and automated deployments that can be Unit tested, Peer reviewed and continuously integrated. • Manage individual projects priorities, deadlines and deliverables related to your technical expertise and assigned domains • Mentor and train other team members on coding standards, cloud-design patterns, and infrastructure architecture related to your technical expertise and assigned domains • Participate in 12x7 on-call rotation, and be available to work with global teams in the event of critical outages Basic Qualifications • BA/BS Degree in Computer Science or related technical discipline, or related practical experience. • 2+ years of experience in software design, development, and algorithm related solutions. • 2+ years of programming experience in Golang, Python, Java, and/or C/C++. Preferred Qualifications - BS and 5+ years of relevant work experience, MS and 4+ years of relevant work experience, or Ph.D. +2 years of relevant work experience Suggest Skills Juniper Network Security Terraform Python You will Benefit from our Culture: We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels. LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $121,000 to $198,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit ************************************** Equal Opportunity Statement LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: -Documents in alternate formats or read aloud to you -Having interviews in an accessible location -Being accompanied by a service dog -Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ******************************** Global Data Privacy Notice for Job Candidates This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************
    $121k-198k yearly 14d ago
  • Tier 2 Technician

    It Voice

    Remote Job

    : IT Voice is a trusted leader in IT solutions, providing everything from network management to system administration and technical support. We pride ourselves on solving complex problems and delivering tailored solutions that help our clients thrive. Guided by core values- focus on others, own it, work smart, and do the right thing -we approach every task with integrity and efficiency. At IT Voice, we're committed to excellence, ensuring our clients receive top-tier support and satisfaction in all we do. Job Description: As a Tier 2 Technician at IT Voice, you'll be a key player in keeping systems and networks running smoothly. With your technical expertise, you'll install, maintain, test, and repair IT infrastructure while providing crucial first-level support. You'll be the go-to for resolving routine technical issues and ensuring seamless IT operations, making a real impact on the Durango community. Responsibilities: Uphold a strong commitment to customer service, ensuring client satisfaction by addressing their needs promptly and effectively. Perform general problem solving and assistance on diverse software applications and hardware systems for customers. Perform the installation, configuration, and maintenance of computers, workstations, and other related equipment and devices, ensuring their proper functioning. Documentation: Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and inventory records. Document network changes and updates for future reference. Conduct weekly site visits to clients in the field, offering on-site technical support and assistance as required. Coordinate, maintain, and input applicable records such as network users, security, and tracking inventory levels of equipment and materials, ensuring accurate documentation and billing reconciliation. Participate in the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates, contributing to the improvement of technological systems. Serve as a primary project member on technology projects with moderate scope and impact, providing guidance and integration of other staff work. Stay updated with current technological developments and trends, maintaining currency of knowledge in the IT field. Requirements: Minimum 3 years of experience in the IT field, demonstrating proficiency in system maintenance and troubleshooting. Must live in the Durango, CO greater area. (Including but not limited to Bayfield, Hesperus, and Farmington.) Working towards or achieved CompTIA+ and CompTIA Network+ certifications, showcasing your technical expertise. Experience using a ticketing system. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications, enabling you to address diverse technical challenges. Ability to provide functional direction to other technical support staff and/or student employees, leveraging your experience and expertise. Strong interpersonal and communication skills, allowing you to effectively interact with a diverse community and provide technical guidance. Good driving record and ability to lift up to 70 pounds, facilitating weekly site visits and equipment maintenance. Ability to analyze and resolve computer problems efficiently, ensuring timely resolution of technical issues. Commitment to achieving team goals, including weekly hours, utilization rates, and customer satisfaction targets. This position requires onsite time at a health care facility and current Flu vaccinations. Additional Information: We value teamwork and collaboration and expect all team members to contribute to a positive work environment. This position is full-time, and salary will be commensurate with experience. Work schedule is Monday to Friday. This role is based in Durango, CO. We are also a Team - so if it would bother you to take out the trash one day, it's probably best you don't apply. Goals: The Aim for 32-40 hours weekly per team member to ensure optimal productivity. Strive for 80%-100% monthly utilization per team member, maximizing efficiency and resource allocation. Target a monthly CSAT score of 95.0 to ensure high levels of customer satisfaction. Ensure tickets are closed within 3 days of creation, maintaining a swift response to client needs. Job Type: Full-time Salary: $50,000 - $65,000, depending upon experience Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Travel reimbursement Vision insurance Work from home opportunities Schedule: Monday to Friday Work Location: Durango, CO Company Website: ***************
    $50k-65k yearly 4d ago
  • Production Support Engineer (Changeman)

    Top Stack

    Remote Job

    Top Stack Group has been retained by a Fortune 250 company to identify an Production Support Engineer to join their team. This is a full-time, salaried position with a competitive base salary, structured bonus and a comprehensive benefits package. This is a hybrid position. Three days per week in their office in Bethlehem, PA and two days work from home. This Production Support Engineer will support a large mainframe imitative. They are looking for someone with strong technical experience in supporting Mainframe Code Promotion tools (Changeman) and strong process knowledge of systems development lifecycles and project management. Key Skills are: -Knowledge of key types of Computer Languages is required: Assembly, COBOL, CICS, DB2, MQ, VTAM, JES2, MVS system programming -Changeman for Code Promotion -Knowledge of IBM JCL, Utilities, Development and Debugging Tools (Xpeditor), IBM ISPF, REXX and TSO CLIST -MF Infra software installation experience -SYSPROG experience installing or configuring software
    $73k-103k yearly est. 16d ago
  • Technical Support Engineer

    Agile Resources, Inc.

    Remote Job

    Rate: $25.00/hr w2 (Contract-to-Hire) Our client is an award-winning Managed Services Provider (MSP) that has been recognized as a Best Company to Work For. With over 25 years of experience, they specialize in providing high-end IT solutions to small and mid-market businesses. Their culture is built on client success, innovation, and professional growth, making it an excellent place for IT professionals looking to expand their skills in a fast-paced, customer-focused environment. Job Summary: Join a rapidly growing MSP team as a Managed Services Engineer, where you'll be handling IT support tickets, troubleshooting network and system issues, and providing top-tier customer service. This role is ideal for someone who thrives in a fast-paced, multi-ticket environment and enjoys working across the entire IT stack. If you have a background in helpdesk support, network troubleshooting, or IT service management, this is a great opportunity to grow within an expanding organization. Here's what you'll be doing: Managing 12-15 IT support tickets daily, providing timely troubleshooting for network, hardware, and system issues. Handling customer-facing support via inbound calls and service requests, ensuring a high level of client satisfaction. Supporting Windows Server (2012+), Microsoft 365, Exchange Online, and Active Directory environments. Troubleshooting firewalls and remote access VPNs (Cisco AnyConnect, SonicWall, Fortinet, etc.). Using ticketing and monitoring tools (ConnectWise, Kaseya, LogicMonitor) to track and resolve technical issues. Collaborating with internal teams to escalate complex issues and ensure timely resolutions. Documenting solutions and maintaining accurate service reports. Participating in on-call rotations and occasional onsite visits as required. Here's what our ideal candidate has: 2+ years of experience in an IT support/helpdesk role, preferably in a Managed Services or fast-paced IT environment. Experience troubleshooting Windows OS, Microsoft 365, Exchange, and Active Directory. Knowledge of firewalls, network security, and VPN troubleshooting. Strong customer service skills, with the ability to communicate technical solutions effectively. Experience using ticketing systems such as ConnectWise Manage. Ability to multitask in a high-volume, fast-paced setting. Benefits: Opportunity to join an award-winning, fast-growing MSP with a strong reputation in the industry. Career growth opportunities, with the potential to transition into a full-time role. Hybrid work model, with flexibility for remote work if outside the market. Work with cutting-edge technologies and gain hands-on experience across networking, cloud, and IT infrastructure. Collaborative, team-focused culture with continuous learning opportunities. About Us: This job posting is from a family of recruiting agencies: Access Data, Agile Resources, Paladin Consulting, and SNI Technology. These are sister companies under the GEE Group brand. We are dedicated to expediting the interview process for qualified candidates. Our goal is to connect top talent with leading organizations quickly and efficiently. Submit your resume to fast-track your application for this exciting opportunity. Keywords: IT Support, Helpdesk, Managed Services, Windows Server, Active Directory, Microsoft 365, Firewall, Cisco, SonicWall, ConnectWise, Kaseya, VPN, Network Troubleshooting, Remote Support, Technical Support U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.
    $25 hourly 1d ago
  • Computer Systems Engineer

    Intellectt Inc.

    Remote Job

    MUST HAVES: · 1 year of relevant experience in Biopharmaceutical or Pharmaceutical industry · Previous direct experience in the validation or QA Validation oversight of IT systems. · Previous of experience with Veeva or other Electronic Document Management Systems · Experience with computer system validation · Experience with qualification of lab computerized and instruments · Must have a solid understanding and application of GMP and validation principles, concepts, practices and standards in the US and internationally PLUSSES: Prior QA Validation DAY TO DAY: A biotechnology client is seeking a CSV Engineer to sit 100% remote. This individual will be responsible for providing quality oversight support and guidance for qualification and validation activities related to computer system validation. The individual will provide QA Validation support and facilitate the development of validation plans, protocols and summary reports for all stages of the validation of IT systems such as Electronic Document Management Systems. Daily responsibilities include qquality oversight for validation activities related to the implementation of IT systems. Additionally, he/she will collaborate with system and business owners during qualification activities of IT systems. The CSV Engineer must adhere to regulatory guidance, policies, and procedures for qualification, and validation of IT systems. He/She will provide QA Validation support and oversight for the development of user requirements, detailed design specifications, functional and configuration specifications, and requirements traceability matrices. This resource will be reporting into a Senior Manager and will be tasked to provide regular updates directly to her and other management.
    $71k-93k yearly est. 2d ago
  • VMware Migration Engineer with OpenStack, Data Center Expertise (Remote with some occasional visits to Phoenix, Arizona) - 24 Months Contract / Full Time

    Ishift

    Remote Job

    Job Title: VMware Migration Engineer with OpenStack Expertise Employment Type: Contract/ Full-Time Contract Length: 24 months About the Role: We are seeking a highly skilled and experienced VMware Migration Engineer with expertise in OpenStack to join our team. In this role, you will lead and execute VMware to OpenStack migration projects, ensuring seamless transitions, minimal downtime, and optimal performance. You will collaborate with cross-functional teams, including cloud architects, DevOps engineers, and IT administrators, to deliver innovative solutions for enterprise-level cloud infrastructure modernization. Key Responsibilities: Plan, design, and execute the migration of VMware environments to OpenStack managed solutions. Assess and analyze existing VMware infrastructure to identify dependencies, performance bottlenecks, and migration risks. Develop migration strategies, tools, and timelines to meet project goals and minimize operational impact. Configure and optimize OpenStack environments, ensuring compatibility with existing workloads and applications. Implement high availability (HA), disaster recovery (DR), and backup strategies during the migration process. Work closely with stakeholders to document migration requirements and ensure business continuity throughout the project. Troubleshoot and resolve complex issues related to VMware, OpenStack, and hybrid cloud infrastructure. Provide technical leadership, mentoring, and knowledge transfer to internal teams. Stay updated with industry best practices, emerging technologies, and OpenStack enhancements. Qualifications: Proven Experience: Minimum of 5+ years working with VMware infrastructure and 2+ years with OpenStack technologies. Technical Expertise: Proficiency in VMware vSphere, vCenter, ESXi, and OpenStack Managed solutions. Migration Skills: Hands-on experience in planning and executing large-scale migrations to cloud-native platforms. Cloud Knowledge: Familiarity with public cloud providers such as AWS, Azure, or GCP is a plus. Scripting & Automation: Strong scripting skills (e.g., Python, Bash) for automating migration tasks and infrastructure management. Certifications: VMware (e.g., VCP, VCAP) and OpenStack certifications are highly desirable. Problem Solving: Excellent analytical and troubleshooting skills with attention to detail. Communication: Strong interpersonal and communication skills, with the ability to explain complex concepts to non-technical stakeholders. Thanks & Best Regards Piyush Sharma Recruitment eMail: ****************** | ************** 7014 East Camelback Road, Suite 1452 Scottsdale, Arizona 85251
    $85k-120k yearly est. 10d ago
  • Network Support Engineer

    Cloud5 Communications 3.7company rating

    Remote Job

    Job Details Experienced Chesterfield,, MO Fully Remote Full Time High School Up to 25% Day Information TechnologyDescription Cloud5 is the leading communications technology and services provider to customer- centric brands across the Americas. The company's fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5's award-winning Contact Center combines innovation with skilled, highly tenured agents to deliver sales and service that add value across any channel. The company's 24/7 Managed Services Division provides outsourced technical strategy, management and monitoring to help customers control operating costs and free up internal resources. We are seeking L4 HSIA Support Engineer, in our St Louis, MO or Remote office. PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to: L4 HSIA Support Engineer- this is primarily escalations support work. The L4 needs to be confident, knowledgeable, and able to drive things forward, self starter, etc. (Senior/expert/strong product and industry knowledge. Should have a consultant mindset.). The L 4will create templates for the L2s to follow. They will need strong product knowledge/expertise. 8+ years of recent HSIA industry experience including a strong history of operations and implementation support. PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to: Key Roles and Responsibilities: Ensure operational readiness for all HSIA designs (emerging/existing/take-overs) Document HSIA designs/configurations for HSIA installation Support live site testing for all HSIA products Provide operational support for HSIA during installation/post-installation stages (including troubleshooting) Maintain (Upgrade/Patch/Troubleshoot) HSIA technology stack for established standard designs in accordance to vendor guidelines Act as the point of escalation for vendor support/troubleshooting Work with product/CTO teams on product design life-cycle activities. Knowledge, Skills and Attributes: Fortigate Firewalls Watchguard Firewalls Aruba Switching Aruba Wireless Ruckus Wireless Ruckus ICX Switching Nomadix Hospitality Gateways Meraki Appliances (ie. MX, MS, MR series hardware) SD-WAN (Fortigate, Meraki, etc) Qualifications QUALIFICATIONS 5 years experience in a day 2 support role of HSIA. Seasoned work experience in a technical implementation engineering or similar role Seasoned experience engaging with clients and conducting presentations This is a REMOTE role, however the preference is the St. Louis, MO area, given client locations. There may be some infrequent asks to travel to large customer sites up to 25%, but the role is primarily remote. Preferred Qualifications: Aruba Professional Certification preferred It is the policy of Cloud5, as an equal opportunity/affirmative action employer, to hire the best qualified people available without regard to race, creed, color, sex, sexual orientation, marital status, age, national origin or ancestry, religion, status with regard to public assistance, order of protection status, disability, or veteran status. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
    $67k-86k yearly est. 31d ago
  • Network Support Engineer Tier 2

    Fusus

    Remote Job

    Fūsus is disrupting the public safety industry as the SaaS leader for smart communities. We enable our customers to fuse sensors and data from a variety of sources to dramatically enhance the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the Fusus solution that includes all available apps, APIs, and new development roadmap Work with various industry standard Video Management Systems (VMS), IP Cameras, and Linux networking tools Work with Fūsus fleet management tools to perform over the air updates Integrate various 3rd party software platforms into the Fūsus solution Work with various relational databases including SQL Server Assist the Implementation team with complex network configurations and device set up Respond to inbound Customer support requests through email and telephone with the goal of resolving issues within 24 hours Troubleshoot Customer support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document all work within the Fūsus CRM support tool Participate in Fūsus sponsored training and certifications to advance technical skills Who You Are: 3+ years of experience working in information systems and networking Experience utilizing various relational databases including SQL Server Analytical thinker who systematically problem solves to find resolutions Strong knowledge of enterprise network equipment (routers, firewalls, tunnels), configuration and data flow Experience with security camera systems. VMS, DVR, NVR solutions strongly desired Job Type : Full-time Salary Range: $60,000-$80,000 Schedule: 8-hour shift On call Hybrid Scheduling (mix of office /work from home) Benefits: Fusus offers our full-time employees and their families an exceptional portfolio of employee benefits, including: Medical Dental Vision Life/AD&D Long-term Disability Employee Assistance Program (EAP) 401(k) with Employer Match Employee Wellness Program Generous Leave Policy Why Fusus? Fusus isn't just another software company - the work we do here actually saves lives. We're a diverse group of software, hardware and security experts that are hyper-focused on developing new technologies that help first-responders like police, fire and EMS personnel gain a clear picture of the situation on the ground. We're the anti-big-brother, serving the public good and ensuring that residents can enjoy increased security, while maintaining their privacy. We're exploring uncharted territory in the video-networking and data-transmission space, looking for new ways to create a common operating picture for public safety personnel worldwide. Working at Fusus means you get to apply your skills to really make a difference. You'll have a direct impact and voice in the development of our products. You'll work as part of a team, but will have a great deal of autonomy. We may be a small company, but we're growing fast, and as part of our team the work you do every day will matter - not just to the company's bottom line, but to our clients who need to get home safe every night. Working at Fusus is working to connect communities. Because connected communities are safer communities Diversity & Inclusion at Fusus: We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that. Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
    $60k-80k yearly 60d+ ago
  • Military Fellowship - Network Assurance Engineer

    Cellco Partnership

    Remote Job

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Cohort 5-2025. As part of a highly visible team, you are responsible for troubleshooting complex issues and are accountable for ensuring a dependable customer experience. Everything we do is built on the foundation of our superior network, robust systems and efficient processes. As an entry level engineer, your training curriculum, peers and leadership will provide you with opportunities to learn and apply new skills with various technologies to support the organization's objectives and develop your own personal growth. Pursuing development of professional skills and technical knowledge through on the job experience and training. Partnering with senior engineers to provide timely and accurate technical assistance to our internal and external customers. Applying acquired technical knowledge to monitor and troubleshoot issues, ensuring the health of the network. Providing on-call support to eliminate unexpected service impact to our customers based on the needs of the business. These customers include customer service centers, technical support organizations, and executive management teams during network events and major outages. You'll need to have: Bachelor's degree or four or more years of work experience. Three or more years of relevant work experience. Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Cohort 5-2025. Willingness to work rotating schedule (shifts), based on the needs of the business. This will be a night or overnight shift position. Even better if you have one or more of the following: Strong analytical, problem solving, recognizing impact and identifying root issues skills. Ability to understand established guidelines, policies and procedures, and identify opportunities for improvement. Ability to communicate effectively across varied people and perspectives. Ability to translate technology into understandable or simple language. Experience in troubleshooting and/or telecommunications. Experience in standard computer applications (Microsoft Office, G Suite). Knowledge of network concepts such as LAN, WAN, TCP/IP, HTTPS, FTP, DNS, DHCP. Knowledge of Cloud and Virtualized solutions. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
    $68k-90k yearly est. 23d ago
  • Network Operations Engineer

    Homefield It

    Remote Job

    Job Title: Network Engineer (Ops) We are seeking a highly skilled and motivated Network Operations Engineer Who you are: You identify as a critical thinker and problem solver. At Acrisure, we are challenged every day with exciting opportunities to solve some of the most complicated technology problems. An ideal team member enjoys the journey to a solution and doesn't waver until one is found. You can work independently but also enjoy a high degree of interaction with team members. You understand that the best solutions are collaborative. You tackle your day in a focused, organized fashion with an acute sense of what matters most. You maintain an innate drive for continuous improvement. This is both a personal quality as well as a foundational component of your deliverables. You generally have a passion for technology and keep a pulse on emerging trends. You can distill down complex techspeak into messaging that is understood by team members outside of IT. You understand the importance of knowledge sharing within a team setting. You actively pursue elevating fellow team members and others around you. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience Desired Skills: Relevant industry recognized certifications. Experience with Cisco and Meraki full stack configurations including ISR, Catalyst, MX, MR, and MS product lines. Experience supporting Cisco and Meraki SD-WAN topologies, a plus if that experience includes interfacing locations to public cloud ecosystems such as Azure and GCP. Experience deploying all components of a full stack network including route, switch, and wireless. Practical exposure to configuration management using Meraki Dashboard templates, Cisco DNA Center, Prime Infrastructure, Ansible, and APIC-EM. An automation enabled skillset with proficiency in at least 1 scripting language. An understanding of ZTNA and SASE platforms such as Zscaler Private Access.
    $84k-116k yearly est. 6d ago
  • Network Operating Center Engineer (NOC Engineer)

    Clear Street LLC

    Remote Job

    About Clear Street: Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets. We started from scratch by building a completely cloud-native clearing and custody system designed for today's complex, global market. Our platform is fully integrated with central clearinghouses and exchanges to support billions in trading volume per day. We've agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients. By combining highly-skilled product and engineering talent with seasoned finance professionals, we're building the essentials to compete in today's fast-paced markets. At Clear Street We are seeking a highly skilled and motivated Senior Network Operations Center Engineer to join our team. The ideal candidate will play a critical role in supporting and growing our global financial networks, providing both internal and external support for our environment. Your primary responsibilities will be to provide overnight support for the US hours as well as support for our APAC and EMEA regions. You Will: Troubleshoot and resolve remote user connectivity issues, including VPN access and performance concerns. Perform network configuration changes and system checkouts as required, ensuring minimal disruption to services. Manage and maintain network firewalls, switches, and routers, ensuring consistent network performance and security. Provide occasional onsite support at local data centers for maintenance activities as needed. Offer strong desktop support services to remote users, troubleshooting hardware and software issues effectively. Utilize OKTA for multi-factor authentication (MFA) management and provide support for company email Work comfortably in a remote environment, supporting users across multiple locations and time zones. Monitor network and system performance using tools like LogicMonitor, CloudVision, and Prometheus, ensuring the health and stability of the infrastructure. Communicate clearly and efficiently with both technical and non-technical staff, escalating issues when necessary for timely resolution. Mature monitoring and operational readiness Requirements At least five (5) years of professional experience showing demonstrable experiences in troubleshooting remote user issues, especially VPN connectivity. Strong understanding of network devices, including firewalls, switches, and routers such as Palo Alto, Fortinet, Cisco Experience with OKTA, GMAIL services, and network monitoring tools like LogicMonitor, CloudVision, or Prometheus. Ability to work independently, taking ownership of network-related responsibilities within the region. Willingness to visit data centers occasionally for hands-on maintenance tasks. Excellent desktop support skills, with the ability to troubleshoot and resolve user issues remotely within the region, as the global team continues to expand and evolve its 24x7 support model. Strong communication skills and the ability to escalate problems when appropriate. Bonus Points: Experience with cloud environments (especially AWS) and the ability to troubleshoot and support EC2 instances and VPC communication. We offer: The opportunity to join a small and growing team of good people, where you can make a difference. An environment that embraces the utility of a DevOps oriented culture and combines it with a focus on CI/CD methodology. A meritocratic philosophy that champions collaboration. Competitive compensation, benefits, and perks.
    $84k-116k yearly est. 6d ago
  • Network Operations Engineer, UEN

    University of Utah 4.0company rating

    Remote Job

    Details **Open Date** 02/03/2025 **Requisition Number** PRN41129B **Job Title** Network Engineer **Working Title** Network Operations Engineer, UEN **Job Grade** F **FLSA Code** Computer Employee **Patient Sensitive Job Code?** No **Standard Hours per Week** 40 **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** 40 Hours /week. 7:00a - 4:00p M-F **This position will require 2-4 weeks of in-person training at our Salt Lake City Network Operations Center.** **Following completion of training, 2 days a week of in-office work will be required at our Salt Lake City Network Operations Center.** **VP Area** President **Department** 00336 - KUEN/Utah Education Network **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** 60,000 to 80,000 **Close Date** 05/05/2025 **Priority Review Date (Note - Posting may close at any time)** **Job Summary** This position provides support for UEN's customers in the Network Operations Center. It is primarily focused on Network Monitoring, Management, and Maintenance. **Responsibilities** Performs duties associated with the management, monitoring, and maintaining UEN's (Utah Education Network) Network Operations Center. -Management of the network includes documentation of the network and related tasks. -Monitoring of the network includes watching tools and systems to determine the cause of outage or incidents. -Maintaining of the network consists of performing projects and tasks intended to maintain stability of the network or improve network functionality. -Performs Management of projects within the NOC This is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. **Work Environment and Level of Frequency typically required** This is a hybrid office/remote work position. Some office attendance is mandatory. Physical Requirements and Level of Frequency that may be required **Nearly Continuously:** Sitting, hearing, listening, talking. **Often:** Repetitive hand motion (such as typing), walking, bending, twisting, kneeling, squating, crawling. **Seldom:** Reaching overhead, lifting- up to 50 pounds. **Minimum Qualifications** Requires a bachelor's degree in area of specialty or equivalency (one year of education can be substituted for two years of related work experience) and 2-5 years of experience in the field or in a related area. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. **Preferences** Experience with Cisco Systems platforms Experience with scripting and/or programming languages Experience troubleshooting layer 2/layer 3 network issues **Type** Benefited Staff **Special Instructions Summary** **Additional Information** UETN is a business unit of the University of Utah responsible for the state's education and telehealth IT infrastructure and associated services including KUEN public television. **About the University of Utah** : Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to**arts and museum venues**and a member of the**BIG -12 Conference**.**Skiing and snowboarding opportunities**are a short distance from campus, and opportunities to pursue activities from**biking to hiking to fishing abound**. Salt Lake City is home to the**Utah Symphony and Opera**,**Ballet West**,**professional sports teams**, and a wide range of other cultural and recreational activities. **University of Utah Benefits** * **Health, dental, and wellness coverage**· Automatic and immediately vested**14.2% employer contribution**to personal retirement account (401a) * Free**public transportation pass**(Utah Transit Authority) * **Paid leave time**· **Reduced tuition benefits for employee and family members**· More information:************************************* The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at ************** for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at ************** or ************** or University Human Resource Management at ************** if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: *************************************** Online reports may be submitted at oeo.utah.edu ************************************ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
    $71k-97k yearly est. 6d ago
  • Staff Network Operations Engineer - DDI

    GE Aerospace 4.8company rating

    Remote Job

    This Staff Network Operations Engineer - DDI role will be focused on the DDI (DNS, DHCP and IPAM) Network Infrastructure landscape within Aerospace - for the integration of DNS, DHCP, and IPAM (IP Address Management) into a unified service or solution. The successful candidate will be responsible for engineering and operational activities for our newly designed DDI ecosystem. The candidate will work directly with our Sr DDI Architect and Principal Architect to execute on requirements and design changes. Candidate will work closely with the GE Aerospace Separation (Network, Cloud, etc) teams to inform their thinking/solutioning. **Job Description** **Essential Responsibilities:** + Responsible for executing any support needs around our DDI ecosystem (DNS, DHCP, IPAM infrastructure) + Responsible for managing address allocations and integrity of the data in the domain registrars + Execution of service and technology standards across the network footprint + Collaborate with stakeholders to develop consensus, drive results, and execute projects across the organization on time and within budget + Manage several simultaneous projects from conception through implementation + Develop and maintain standards and designs for DDI network infrastructure and global IP registrars + Articulate design rationale, flexibly adapt solutions, and iterate designs when required + Work closely with senior management, and network engineering and operations teams + Enhances efficiency via automation when and wherever possible + Act as an escalation engineer for high severity network related production issues, work with engineers and various vendors to identify tactical and strategic solutions **Basic Qualifications:** + Must have 3-5 years of proven experience designing, deploying, and managing DDI (DNS, DHCP and IPAM), project delivery with focus on performance optimization and scalability + Deep understanding of network architecture designs with In-depth knowledge of DNS, NTP, IPAM, BIND, and DHCP + Knowledge on network management and monitoring platforms + Recommend network improvements, including cost/benefit analysis, to meet changing business requirements + Sharp troubleshooting faculties, deductive reasoning, and careful attention to detail + Independent and self-directed work ethic when participating in a collaborative environment + Strong communication skills both verbal and written to develop technical documentation + Excellent communication skills; ability to perform under pressure and detail oriented + Dedicated commitment to service availability and quality user experience + Must be results driven with a strong sense of urgency **Eligibility Requirements:** + Willing to travel as required. **Desired Characteristics:** + Forward-thinking with regard to the new Aerospace environment. + DDI platform certifications + High Say/Do Ratio: Puts designs and strategies into action. Sees plans through to fruition. + Able to analyze, diagnose & resolve deep technical challenges as they relate to platform technologies. + Technical tenacity. Intense focus on going deep to resolve technical roadblocks. + Design solutions based on a deep routed desire to maintain service uptime for our customers + Able to directly influence multiple levels of stakeholder to deliver technically advantageous outcomes + Cloud first, automation first, technical thinker. Desire to improve processes and adopt common technical, best fit practices + Humble: respectful, receptive, agile, eager to learn + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker **Notes:** The base pay range for this position is $110,700 - $160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close on January 31st, 202. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $110.7k-160k yearly 18d ago

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