Network support technicians undertake tasks related to network development and maintenance. They troubleshoot computer issues and provide technical support and guidance. Their main purpose in this position is to create and maintain a well-functioning network system that helps the business operate seamlessly and efficiently.
Some of the functions that they perform in this capacity include designing and installing computer networks, troubleshooting system failures, testing software, organizing upgrade schedules, providing technical guidance, and keeping abreast of developments in network infrastructure and technologies. The skills needed to successfully execute these duties include computer knowledge, analytical skills, problem solving, interpersonal, and communication. Qualifications include a bachelor's degree in computer science, information technology, or a relevant field. Moreover, two years of work experience and certifications in certain computer software will give applicants an advantage over other candidates.
There is more to the position then just working all day long. The average hourly pay for the position is $27.95, which amounts to $58,142 annually. The career is expected to grow in the near future and create new job opportunities across the United States.
There is more than meets the eye when it comes to being a network support technician. For example, did you know that they make an average of $21.11 an hour? That's $43,918 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 18,200 job opportunities across the U.S.
There are certain skills that many network support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and multitasking skills.
When it comes to the most important skills required to be a network support technician, we found that a lot of resumes listed 8.3% of network support technicians included network security, while 7.2% of resumes included hardware, and 6.8% of resumes included troubleshoot. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the network support technician job title. But what industry to start with? Most network support technicians actually find jobs in the technology and telecommunication industries.
If you're interested in becoming a network support technician, one of the first things to consider is how much education you need. We've determined that 40.6% of network support technicians have a bachelor's degree. In terms of higher education levels, we found that 8.5% of network support technicians have master's degrees. Even though some network support technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a network support technician. When we researched the most common majors for a network support technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on network support technician resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a network support technician. In fact, many network support technician jobs require experience in a role such as technical support specialist. Meanwhile, many network support technicians also have previous career experience in roles such as computer technician or network technician.