What is a Network Support Technician

Network support technicians undertake tasks related to network development and maintenance. They troubleshoot computer issues and provide technical support and guidance. Their main purpose in this position is to create and maintain a well-functioning network system that helps the business operate seamlessly and efficiently.

Some of the functions that they perform in this capacity include designing and installing computer networks, troubleshooting system failures, testing software, organizing upgrade schedules, providing technical guidance, and keeping abreast of developments in network infrastructure and technologies. The skills needed to successfully execute these duties include computer knowledge, analytical skills, problem solving, interpersonal, and communication. Qualifications include a bachelor's degree in computer science, information technology, or a relevant field. Moreover, two years of work experience and certifications in certain computer software will give applicants an advantage over other candidates.

There is more to the position then just working all day long. The average hourly pay for the position is $27.95, which amounts to $58,142 annually. The career is expected to grow in the near future and create new job opportunities across the United States.

There is more than meets the eye when it comes to being a Network Support Technician. For example, did you know that they make an average of $23.01 an hour? That's $47,869 a year!

Between 2018 and 2028, the career is expected to grow 5% and produce 18,200 job opportunities across the U.S.

What Does a Network Support Technician Do

There are certain skills that many Network Support Technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Communication skills and Multitasking skills.

Learn more about what a Network Support Technician does

How To Become a Network Support Technician

If you're interested in becoming a Network Support Technician, one of the first things to consider is how much education you need. We've determined that 49.7% of Network Support Technicians have a bachelor's degree. In terms of higher education levels, we found that 4.1% of Network Support Technicians have master's degrees. Even though most Network Support Technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Network Support Technician. When we researched the most common majors for a Network Support Technician, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Network Support Technician resumes include High School Diploma degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Network Support Technician. In fact, many Network Support Technician jobs require experience in a role such as Technical Support Specialist. Meanwhile, many Network Support Technicians also have previous career experience in roles such as Computer Technician or Network Technician.

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And if you’re looking for a job, here are the five top employers hiring now:

  1. Verizon Communications Jobs (14)
  2. AT&T Jobs (40)
  3. Dell Jobs (6)
  4. IBM Jobs (17)
  5. Wells Fargo Jobs (5)
Average Salary
$47,869
Average Salary
Job Growth Rate
5%
Job Growth Rate
Job Openings
155,661
Job Openings
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Average Salary for a Network Support Technician

Network Support Technicians in America make an average salary of $47,869 per year or $23 per hour. The top 10 percent makes over $71,000 per year, while the bottom 10 percent under $31,000 per year.
Average Salary
$47,869
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5 Network Support Technician Resume Examples

Learn How To Write a Network Support Technician Resume

At Zippia, we went through countless Network Support Technician resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Network Support Technician Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Verizon Communications Jobs (14)
  2. AT&T Jobs (40)
  3. Dell Jobs (6)
  4. IBM Jobs (17)
  5. Wells Fargo Jobs (5)

Choose From 10+ Customizable Network Support Technician Resume templates

Zippia allows you to choose from different easy-to-use Network Support Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Network Support Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Network Support Technician Demographics

Network Support Technician Gender Distribution

Male
Male
89%
Female
Female
11%

After extensive research and analysis, Zippia's data science team found that:

  • Among Network Support Technicians, 10.7% of them are women, while 89.3% are men.

  • The most common race/ethnicity among Network Support Technicians is White, which makes up 66.1% of all Network Support Technicians.

  • The most common foreign language among Network Support Technicians is Spanish at 53.2%.

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Network Support Technician Education

Network Support Technician Majors

Network Support Technician Degrees

Bachelors

49.7 %

Associate

34.6 %

High School Diploma

4.4 %

Top Colleges for Network Support Technicians

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

4. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

5. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

6. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

7. Rensselaer Polytechnic Institute

Troy, NY • Private

In-State Tuition
$53,880
Enrollment
6,590

8. George Washington University, The

Washington, DC • Private

In-State Tuition
$55,230
Enrollment
12,161

9. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

10. Saint Ambrose University

Davenport, IA • Private

In-State Tuition
$30,894
Enrollment
2,289
Job Openings

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Top Skills For a Network Support Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.3% of Network Support Technicians listed Network Security on their resume, but soft skills such as Analytical skills and Communication skills are important as well.

Best States For a Network Support Technician

Some places are better than others when it comes to starting a career as a Network Support Technician. The best states for people in this position are Oregon, Washington, California, and Alaska. Network Support Technicians make the most in Oregon with an average salary of $77,822. Whereas in Washington and California, they would average $73,815 and $71,707, respectively. While Network Support Technicians would only make an average of $71,558 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Network Support Technician Jobs:
540
Highest 10% Earn:
$92,000
Location Quotient:
1.5
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Washington

Total Network Support Technician Jobs:
1,610
Highest 10% Earn:
$103,000
Location Quotient:
1.28
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Alaska

Total Network Support Technician Jobs:
198
Highest 10% Earn:
$83,000
Location Quotient:
1.38
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Network Support Technicians

How Do Network Support Technician Rate Their Jobs?

Zippia Official Logo

5.0

Video court officerFebruary 2020

5.0

Zippia Official LogoVideo court officerFebruary 2020

What do you like the most about working as Network Support Technician?

I love the fact that I have self taught myself by trouble shooting issues for fifteen years while working in corrections as the Video court officer with no prior experince or degree Show More

What do you NOT like?

I dislike the fact that I don't get paid as a Video technician although I'm called to fix issues Show More

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Top Network Support Technician Employers

Most Common Employers For Network Support Technician

RankCompanyZippia ScoreAverage Network Support Technician SalaryAverage Salary
1$98,935
2$94,535
3$90,799
4$76,166
5$70,005
6$61,641

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