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Network support technician full time jobs - 91 jobs

  • IT Support Technician

    Aldi 4.3company rating

    Dublin, OH

    Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career. Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive! **Position Type:** Full-Time **Starting Wage:** $24.50 per hour **Wage Increases:** Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00 **Work Location:** Dublin, OH **Duties and Responsibilities:** Must be able to perform duties with or without reasonable accommodation. - Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution. - Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required. - Notifies their direct leader of recurring issues providing suggested process improvements. - Escalates to the appropriate level of support and/or management when necessary. - Suggests process improvements to their leader in areas that could positively impact the business and the level of support. - Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures. - Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. - Other duties as assigned. **Job-specific Competencies:** Knowledge/Skills/Abilities - Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. - Gives attention to detail and follows instruction. - Excellent verbal and written communication skills. - Ability to prioritize and work under strict deadlines. - Ability to work both independently and within a team environment. - Ability to stay organized and multi-task efficiently. - Ability to interpret and apply company policies and procedures. - Knowledge of business system and processing requirements. - Proficient with office productivity software. - Develops and maintains positive relationships with internal and external parties. - Prepares written materials to meet purpose and audience. **Education and Experience:** - High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required. **Physical Requirements:** - Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. - Regularly required to sit, reach, grasp, stand and move from one area to another. - Constantly and repeatedly use keyboard/mouse. - Occasionally required to push, pull, bend, lift and move up to 50 lbs. - Occasionally required to handle small computer components to perform tasks. - Regularly required to read and identify small status listings, markings and components. **Travel:** - Minimal travel required as needed for job related duties such as training, project work and administrative tasks. ALDI offers **competitive wages and benefits,** to all employees including: + 401(k) Plan + Company 401(k) Matching Contributions + Employee Assistance Program (EAP) + PerkSpot National Discount Program In addition, **full-time employees** are offered: + Medical, Prescription, Dental & Vision Insurance + Generous Vacation Time & 7 Paid Holidays + Up to 6 Weeks Paid Parental Leave at 100% of pay + Up to 2 Weeks Paid Caregiver Leave at 100% of pay + Short and Long-Term Disability Insurance + Life, Dependent Life and AD&D Insurance + Voluntary Term Life Insurance _*Full-time employees average 30 or more hours per week within an annual lookback period_ _**Benefits offered to full-time and part-time employees may vary by state_ Click here to learn more about the benefits ALDI has to offer (********************************* _ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
    $24.5-25.3 hourly 32d ago
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  • IT Support Specialist

    Immuta 3.9company rating

    Columbus, OH

    Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at the speed modern business demands. We automate access by policy and by request-eliminating tickets, reducing risk, and enabling both humans and AI systems to work with data safely and instantly. Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide and operates as a hybrid workplace globally. • Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023.• Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies. • $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.• A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland. ABOUT OUR TEAM The IT Team at Immuta empowers the organization to stay focused on our mission: seamlessly provisioning data access and making sure it's accessible only to the right people, for the right reasons, and in the right form. We support the tools and systems Immuta runs on, from endpoints and networks to SaaS applications, cloud platforms, and IAM. We're building a modern, service-oriented IT function that values great user experiences, thoughtful problem-solving, and continuous learning. YOUR ROLE As an IT Support Specialist, you'll deliver support to Immuta employees, helping them stay productive across MacOS, SaaS applications, and a growing set of workplace technologies. You'll be the trusted first line of support, resolving issues quickly when you can, triaging and escalating complex problems when you can't, and partnering closely with the rest of the IT Team to learn, document, and improve how we operate. This is a hybrid role based in Columbus, Ohio. You'll work from our Columbus office 3 days per week. (exact in-office days determined with your manager based on team needs and coverage.) HOW YOU'LL MAKE AN IMPACT Deliver standout user support: Provide responsive, friendly, high-quality help that keeps end users moving and builds trust in IT as a partner. Improve reliability through smart triage: Diagnose issues, gather context, and escalate efficiently, reducing downtime and accelerating resolution. Scale IT operations with better workflows: Execute and enhance onboarding, offboarding, and role-change processes to create a smooth employee experience. Strengthen our IT knowledge base: Document fixes and patterns as you learn, making solutions easier to repeat and issues easier to prevent. Level up our service management practice: Contribute to the ITSM environment by helping manage incidents, service requests, changes, and assets with consistency. WHAT YOU'LL OWN Provide day-to-day support for end users across SaaS applications, MacOS, software, and hardware. Troubleshoot, triage, and escalate complex issues to Systems Administrators and Engineers, capturing details and partnering on resolution. Procure, ship, configure, and manage our fleet of Macs, iPads, Zoom Rooms, and other IT equipment. Execute onboarding, offboarding, and access changes, ensuring users have what they need when they need it. Maintain accurate documentation and contribute to the team's knowledge base and standard operating procedures. Participate in core IT service management workflows, supporting incidents, service requests, changes, and asset tracking. WHAT WILL MAKE YOU STAND OUT Previous IT support experience preferred, OR relevant coursework, certifications, internships, or demonstrated passion for technology through personal projects, volunteering, or self-study. Proficiency supporting MacOS environments managed by Jamf or another endpoint management solution. Experience working with a variety of SaaS applications, such as Google Workspace, Okta, and Zoom. Strong written and verbal communication skills, with the ability to explain technical concepts clearly. Ownership mindset with strong follow-through and comfort taking deliverables from start to finish. Customer service instincts and an outward, user-first approach. Positive attitude, eagerness to learn, and a collaborative style that thrives in a team environment. Benefits At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: - 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)- Stock Options- Paid parental leave (Both Maternity and Paternity)- Unlimited Paid time off (U.S. based positions)- Learning and Development Resources Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
    $36k-69k yearly est. Auto-Apply 10d ago
  • IT SUPPORT SPECIALIST - DLA

    Nexthreat

    Columbus, OH

    Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s). Enterprise Network Micro-Segmentation Software Application Solution Support NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job Description: Minimum Experience: • Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware. Certification Requirements: •Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA Additional Qualifications: • IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
    $35k-62k yearly est. Auto-Apply 60d+ ago
  • Technology Support III - SAP BW

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210685250 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $95,000.00-$130,000.00 Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities * Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. * Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. * Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. * Monitor production environments for anomalies and address issues utilizing standard observability tools. * Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. * Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. * Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. * Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. * Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. * Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills * Formal training or certification on software engineering concepts and 3+ years applied experience * 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. * 3+ years of experience troubleshooting, resolving, and maintaining information technology services. * 3+ years of UNIX and Control-M experience. * Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. * Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. * Must be strong in BW, BO, and have BPC experience. * Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. * Experience with observability and monitoring tools and techniques. * Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills * Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. * Demonstrated success in a fast-paced, dynamic production support environment. * Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. * Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. * Financial Services industry experience preferred. * Experience in SAP ERP, SAP CO, and SAP FI preferred. * Working understanding of public cloud environments.
    $95k-130k yearly Auto-Apply 12d ago
  • Desktop Support Engineer

    Germainmotor 4.1company rating

    Columbus, OH

    Germain Motor Company Desktop Support Engineer Columbus, OH At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Desktop Support Engineer, you will provide hands-on technical support for our Columbus-area dealerships and assists other rooftops via remote ticket support when local demand allows. This role focuses on resolving day-to-day user issues, provisioning devices and accounts for new hires, and keeping dealership operations running smoothly. Responsibilities: Provide on-site support for Sales, Service, Parts, F&I, Accounting, and administrative teams. Troubleshoot Windows 10/11, printers/scanners, browsers, Microsoft 365 apps (Outlook, Teams, OneDrive), and dealership applications. Resolve and document help desk tickets; prioritize based on operational impact (e.g., service drive down, F&I outage, access issues). Provision and set up laptops/desktops for new hires and replacements (imaging/Autopilot/Intune enrollment, standard apps, updates). Deliver a white-glove onboarding experience: device ready, access working, core apps configured before day one. Support identity/access issues (password resets, MFA enrollment, conditional access prompts) following established processes. Perform basic connectivity troubleshooting (wired/wireless) and escalate network changes as needed (office moves, device swaps, new drops/ports, Wi-Fi coverage issues), then confirm completion with end users. Create/update simple documentation and known fixes to reduce repeat issues and improve consistency. Requirements: 2+ years of desktop support / help desk experience (or equivalent). Strong Windows troubleshooting skills (hardware, drivers, profiles, performance, printing). Experience supporting Microsoft 365 and common endpoint/access workflows (passwords, MFA). Working knowledge of basic networking concepts (DHCP/DNS, Wi-Fi troubleshooting) and printer networking. Clear communicator with strong customer service instincts; able to support non-technical users in a high-up time environment. Full-time, on-site in Columbus dealerships. Monthly travel to Louisville or Ann Arbor. Ability to lift and move IT equipment up to ~50 lbs (PCs, monitors, printers). Occasional early/late coverage during outages or critical operational needs. Preferred: Experience with Intune/Autopilot and Entra ID (Azure AD) concepts. Familiarity with Conditional Access and endpoint protection tooling (e.g., Defender). Basic PowerShell for repeatable troubleshooting tasks. Dealership, retail, or other operationally critical IT experience. Experience supporting automotive dealership platforms, including DMS and CRM systems (e.g., CDK, Reynolds & Reynolds, Tekion), and coordinating access/troubleshooting with vendor support as needed. Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-52k yearly est. Auto-Apply 17d ago
  • Help Desk Analyst 2/HDA2 (39574)

    Idealforce

    Columbus, OH

    IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus. Job Description Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus. -Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem; -Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair; -Installs and configures new computers and software, including peripheral hardware; -Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals; -Diagnoses, troubleshoots, and repairs software and hardware problems; -Closes trouble tickets upon completion of services or resolution of problem; -Performs backup activities and restoration of files on internal servers; -Participates in testing and implementation of new systems and procedures; -Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems; -Requisitions supplies and materials as required; -May provide support for the technology service desk on an as needed basis. Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree. Possession of a valid motor vehicle operator's license. Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences. Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $31k-46k yearly est. 60d+ ago
  • Technical Support Specialist - iPad and Laptop Troubleshooting

    Blue Star Partners 4.5company rating

    Columbus, OH

    Job Title: Technical Support Specialist - iPad and Laptop Troubleshooting Onsite: 100% onsite with possible offsite visits to support users in client footprint Period: 04/01/2025 - 08/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $20/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Requirements: Must have a valid driver's license and reliable vehicle Scope of Services: The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases: Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access. Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems. Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed. The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution. Role, Responsibilities & Deliverables: Provide Tier I technical support for iPads, laptops, and network connectivity. Diagnose and resolve common technical issues, such as: Network connection failures. Device setup and configuration. Software installation and troubleshooting. User access issues (logins, password resets, permissions). Escalate Tier II issues to higher-level IT teams when necessary. Assist in setting up new devices and ensuring proper functionality before deployment. Work directly with frontline utility workers to ensure seamless access to required tools. Provide in-person support and occasional offsite visits within the assigned footprint. Document resolutions and update knowledge base articles as needed. Collaborate with training teams to support WAM R2 rollout phases. Skills & Experience: 1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting. Strong experience troubleshooting iPads, laptops, and basic networking issues. Ability to quickly diagnose and resolve hardware and software problems. Familiarity with Windows, iOS, and enterprise IT environments. Experience escalating issues to Tier II or higher-level support teams. Strong communication skills-able to explain technical issues to non-technical users. Ability to work independently and travel within the designated region as needed. Education & Certifications: Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred (or equivalent experience). IT certifications (CompTIA A+, ITIL, or similar) are a plus.
    $20 hourly 60d+ ago
  • Information Technologist 1

    Dasstateoh

    Columbus, OH

    Information Technologist 1 (260000EV) Organization: Budget and ManagementAgency Contact Name and Information: Derek C TalibUnposting Date: Jan 20, 2026, 11:59:00 PMWork Location: James A Rhodes Office Tower 35 30 East Broad Street 35th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $25.77-$33.52Schedule: Full-time Work Hours: 7:30 A.M to 4:00 P.MClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer ServiceProfessional Skills: Consultation, Critical Thinking, Interpreting DataPrimary Technology: Network Hardware Agency Overview:What we do: The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio's future by ensuring the proper and responsible use of state resources!Job DescriptionWhat you'll do: OBM wants you to join our team as an Information Technologist 1. This role is a unique blend of information technology, customer service and problem solving. If this sounds interesting to you, apply to join our team at OBM.In this role, you'll provide maintenance and documentation support to IT specialists, while generating enhancements for existing infrastructure, software or database systems in compliance with OBM and State of Ohio standards.As an Information Technologist 1, you'll also perform these key tasks:Provide Tier 1 customer support for user connectivity issues (passwords, Cisco DUO, Global Protect, network).Provide Tier 1 customer support for Microsoft M365 applications (Teams, Outlook, Excel, Word, PP, SharePoint, OneDrive).Provide Tier 1 customer support for 3rd party applications (Adobe, SnagIt, PDF, etc.).Provide Tier 1 customer support for hardware issues (laptops, monitors, docking stations, printers).Use ServiceNow to manage customer support tickets and track inventory.Laptop imaging (SCCM), deployment, and inventory. Document processes and create job aids.As your knowledge base grows you will move into more Tier 2 customer support as well If you want to work in a creative problem-solving environment with a hands-on approach, while serving the state of Ohio and its customers, this opportunity may be right for you! We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today for the next step in your career and an opportunity to contribute to shaping Ohio's future![placeholder]Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support. -Or 2 courses in computer science or information systems. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information TechnologySupplemental InformationWhen completing your application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. If you require reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The Director of OBM, or their designee, will interview all final candidates for this position. The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. Positions requiring drug test only: The final applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test will not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $25.8-33.5 hourly Auto-Apply 20h ago
  • Field Support Technician

    Astreya 4.3company rating

    New Albany, OH

    The Field Service Technician plays an important role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment. Field Service Technicians are the backbone of front-line user support, ensuring that conference rooms are well-maintained and behind-the-scenes user setups are flawlessly executed. Beyond their technical duties, Field Service Technicians focus on fostering strong relationships with users, understanding their needs, and ensuring their satisfaction.They will support Astreya's ever-expanding customer base and ensure a consistently high-quality user support experience. The successful candidate will be familiar with industry best practices and willing to go above and beyond for our clients. Scope: ● Provide end-to-end onsite and remote user support, ensuring high-quality solutions and user experiences. ● Manage inventory, assets, and e-recycling, utilizing data management software for accuracy and workflow efficiency. ● Diagnose hardware issues, support AV equipment, and collaborate across teams to ensure smooth operations and customer satisfaction. Primary Responsibilities: ● User Support: Provide end-to-end onsite and remote user support on service requests raised by clients. Use logic and reasoning to identify alternative solutions, conclusions, or approaches to solving problems and delivering the best possible solutions resulting in a high quality user experience. ● Inventory & Asset Management: Handle inventory and asset management and e-recycling. UtilizeInventory Data management software to maintain inventory accuracy and workflow. Deploy and recover assets and accessories. Assist in Workstation dressing and other asset management racks and locations. ● Hardware Support & Management: Diagnose and resolve hardware issues. Support product lifecycle management activities, tracking and managing inventory, e-recycling of hardware. ● Room & Audio Equipment Support: Support a complex and fast paced environment focused on video conference rooms and ensure audio and visual quality, troubleshooting any issues and requests that may arise. Participate in installing AV equipment and displays. ● Ticket Management: Ensure assigned request tickets for support are prioritized and completed in a timely manner. Handle tasks related to order tracking, hardware deployment, and user setup, which may be tracked through ticketing systems. Use the defined ITSM System to properly manage your work related to defined service activities. ● Issues Escalation: Effectively document and escalate issues which cannot be resolved within the Service Level Agreements (SLAs). Proactively communicate to your supervisor when you encounter errors in documented support procedures. Adhere to incident management, problem management, change management, and knowledge management best practices. ● Collaboration: Participate in cross team/site collaboration used to share service knowledge,isolate potential problems and ensure the consistent delivery of defined service activities.Collaborate within the broader IT customer experience team, as well as extended IT organization to ensure the highest level of customer support and experience. ● Customer Experience: Ensure positive user experience and customer satisfaction through smooth working operations and effective work management. Enable the success of your peers and teammates. ● Complete other duties as assigned. Required Qualifications/Skills: ● High school diploma or general education degree (GED) and 1 to 2 years' related experience and/or training in IT Services; or equivalent combination of education and experience. ● Strong knowledge in policies and procedures related to requested support activities. ● Capable of understanding customer needs and providing a high level of interaction, ensuring customer satisfaction. ● Proactive in mastering all aspects of service delivery processes, communication, and the quality of your work. ● Facilitate and promote a team culture which encourages ownership of team goals, trust, respect, and strong cross collaboration throughout the service program. ● Provide general IT support within a high volume and fast-paced technology environment. ● Possess the ability to assist with a variety of basic technical issues, including but not limited to applications, hardware, mobile technologies. ● Strong working knowledge of Microsoft Windows 11, Mac OS X, Linux Fundamentals, HardwareLevel troubleshooting, Hardware Installation, Upgrades. ● Knowledge of basic functionality and use of various mobile devices (iOS, Android, etc.) ● Knowledge of hardware (desktop/laptop) deployment methods using image deployment tools. ● Ability to quickly diagnose, organize, and prioritize competing deadlines and properly set service expectations with clients. ● Time Management: Must possess strong time management skills to prioritize tasks effectively, meet deadlines, and deliver exceptional customer support Preferred Qualifications: ● Active listening and detail oriented to perform and document your work ● Enjoy working with collaborative individuals and understand that you are in a customer-facing support role. ● Strive to deliver a high quality user support experience. ● Excellent written and verbal communications are second to none. ● Self-motivated and the ability to execute tasks and handle time sensitive situations ● Commitment to excellence Other Requirements: ● This role requires weights of 50lbs/22kg to be regularly lifted ● Strong Communication Skills, Written and Verbal English required. ● This is an office based role, it requires the successful candidate to be on site during working hours. Health & Safety Requirements: ● Must conduct work activities in accordance with all applicable Environmental, Health & Safetyregulations and rules. Additionally, will follow all Astreya's Health & Safety Program, Code of Conduct, and client Health & Safety rules at all times. Salary Range $17.36 - $27.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $17.4-27.4 hourly Auto-Apply 60d+ ago
  • Peer Supporter - Ohio - 1099 Contractor

    Navita Health

    Columbus, OH

    Who is Navita Health? Navita Health is a next-generation behavioral health company committed to transforming the way people experience recovery from substance use disorder (SUD) and mental health challenges. Our name, meaning “new life,” is exactly what we aim to create for every person we serve. Through compassionate care, real-time access, and innovative technology, we deliver a personalized, holistic, and coordinated support system. Whether it's through assessments, peer-led services, outpatient care, or digital tools, Navita Health offers an integrated platform that simplifies the path to healing and empowers individuals to rebuild their lives with confidence. We don't just treat symptoms-we restore hope, build sustainable resilience, and help people embrace a healthier future. Role Overview: Are you a Peer Supporter eager to leverage your personal recovery journey to positively impact the lives of individuals with limited access to Substance Use Disorder (SUD) services? Envision a role where your experience with SUD serves as a guiding light for others. As a Peer Supporter with Navita Health, you have the unique opportunity to meet clients in their communities, homes, and everyday lives. This role is about more than just support; it's about providing customized mentorship, aiding individuals in navigating complex services and resources, and advocating for their needs. Every interaction you have can leave a lasting impact, and sometimes, it might even be life-saving. We value your past, including criminal backgrounds, as it enhances your capacity to empathize and support others effectively. Join our team to transform your journey into a powerful instrument of change. Together, we can extend hope and tangible aid to those on the path to recovery, all while you continue to strengthen your own journey. This isn't merely a job; it's an opportunity to alter lives profoundly. As a 1099 Contractor Peer Support Specialist at Navita Health, you're afforded the flexibility to set your own schedule and manage a caseload either part-time or full-time hours. You are able to work with clients directly in your community or through a placement with a Navita Health partnering program in Ohio. Qualifications & Requirements: Must have a current, unencumbered Peer Supporter Certification from the Ohio Department of Mental Health & Addiction Services (OHMHAS) If you don't hold a OHMHAS Certification yet, please go here for more information regarding Peer Supporter Certification: OHMHAS - Peer Certification Self-declaration of 1+ years of personal lived experience in recovery from Substance Use Disorder (SUD) Must have a current valid driver's license Must have consistent access to a reliable vehicle with active insurance in your name. Must have GED or High School Diploma Must pass Applicant Background Check, if applicable by state Strong computer/technology skills to learn and use digital platform for client appointments and notes Access to a reliable computer, laptop, or tablet and a mobile device Openness and appreciation for diverse backgrounds Adherence to boundaries and ethics Excellent communication skills, both written and verbal Responsibilities and Duties: Peer Support: Build and nurture connections with individuals in recovery from substance use disorders. Provide empathy, understanding, and support in a non-judgmental manner, drawing from personal experiences and recognizing recovery can look different for each individual. Conduct Individual Support Sessions: Offer personalized, client-led peer support, including the promotion of wellness plans, goals, and the maintenance of their newly developed skills. Assist clients in developing coping strategies and resilience within their recovery journey. Advocacy: Guide clients in accessing suitable services and resources. Collaborate with community organizations to bolster support systems. Crisis Intervention: Identify when and how to engage professional services or emergency responders. Recognize client triggers and aid in the development of healthy coping mechanisms. Documentation and Supervision: Keep accurate and confidential digital records of client interactions and progress. Participate in regular supervision sessions to reflect on personal and professional growth, facilitated weekly by the company. Compensation: As a Certified Peer Support Specialist, 1099 Independent Contractor with Navita Health you will be paid weekly in accordance with weekly client care appointments. Payscale: $20-$23/hr depending on experience with us and/or certifications.
    $20-23 hourly Auto-Apply 60d+ ago
  • Site Technician

    Peregrine Team 4.4company rating

    Springfield, OH

    Peregrine Team is hiring for Site Technicians in Springfield, OH. This position is a full-time role with full benefits and competitive pay. As a Site Technician, you'll support the successful execution of post-construction cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments. Starting at $20/hour Job Duties: Follow directions from Supervisor and/or Team Lead Clean, vacuum, and chemically treat surfaces within post-construction or technical environments Subfloor and drop ceiling vacuuming and wiping Clean exterior surfaces of cabinets and hardware Mop and vacuum floor surfaces (vinyl, HPL, and similar) Dust and wipe furniture, machines, walls, and windows Requirements: Ability to read, write, and communicate in English Reliable transportation Valid government-issued ID Comfortable with physical labor and standing for extended periods Preferred: OSHA 10 or 30 certification Forklift experience Knowledge of data centers Previous janitorial or post-construction cleaning experience Willingness to travel Bilingual is a plus Email your resume to [email protected] ASAP or apply here for consideration.
    $20 hourly Auto-Apply 60d+ ago
  • Senior IT Support Technician

    Central Insurance 3.6company rating

    Dublin, OH

    Location: Van Wert, OH; Dublin, OHWork Model: Hybrid Position type: Full time - hourly We're a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! By joining the team as a Senior IT Support Technician, you'll play a key role in supporting employees, agents, and partners by resolving technical issues, setting up workstations, and ensuring seamless onboarding experiences. You'll collaborate with colleagues, contribute to process improvements, and help shape the future of IT support through hands-on problem-solving and exceptional service. If you're ready to make a meaningful impact and grow your IT career in a supportive, innovative environment, we want to hear from you. Key Responsibilities of the Role Manage Incoming inquiries and phone calls from employees, agents, policyholders, and vendors Document issue details with correct urgency & priority and escalate to other team members or teams when appropriate Identify and assess the needs of the customer to provide quality service to all customers Perform standard procedures such as password resets, telephone delegation, and software updates following established documentation without escalation Helps create new and update existing support related documentation Setup user workstations Ensure Asset information is correctly entered into Equipment Tracking System On-boarding and off-boarding of employees Perform installation of software on computer systems Troubleshoot computer hardware problems and perform break/fix repairs as necessary Monitor key technical systems and report on metrics such as warnings and alerts Provide IT and software assistance to other departments as needed Provide recommendations and analysis on process how processes and procedures might be improved Assists senior team members and manager to find solutions to new support issues. Prioritize tasks, work on support projects and meet deadlines defined by manager Perform other related duties as assigned or related to position Required Qualifications High School Diploma or equivalent Minimum of 1 year of relevant experience Preferred Qualifications Prior IT support experience Knowledge, Skills, and Abilities Knowledge of business and customer service and service methods Skill in understanding written sentences and paragraphs in work related documents Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Skill in communicating effectively in writing as appropriate for the needs of the audience The ability to work independently at tasks that require concentration Language and communication skills to receive instructions, follow directions, and work both productively and safely Total Rewards Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
    $37k-50k yearly est. 8d ago
  • Network Administrator

    Cai 4.8company rating

    Columbus, OH

    **Req number:** R6931 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Network Administrator ready to take us to the next level! If you have network configuration, management, and troubleshooting expertise, along with experience working with small-business class firewalls, switches, and wireless access points, and are looking for your next career move, apply now. **Job Description** We are looking for a Network Administrator to monitor and maintain network infrastructure, ensuring optimal performance and security. This position will be Full-Time and Remote, **candidates must be located in either Pacific or Mountain Time Zones** . **This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.** **What You'll Do** + Monitor and maintain network infrastructure, ensuring optimal performance and security + Respond promptly to network-related tickets and escalations, providing effective solutions + Configure and manage small-business class firewalls, switches, and wireless access points + Perform network troubleshooting to diagnose and resolve network issues + Implement network changes and upgrades, ensuring minimal disruption to services + Collaborate with other IT professionals and departments to optimize network performance + Document network configurations, changes, and procedures **What You'll Need** Required: + Minimum of 5 years of experience working with small-business class firewalls, switches, and wireless access points + Strong experience with Ubiquiti products is highly beneficial + Proficiency in network configuration, management, and troubleshooting + Solid understanding of network security principles and practices + Excellent problem-solving skills and the ability to work under pressure + Strong communication skills, both written and verbal + Ability to work independently in a remote setting, while maintaining collaborative team relationships Preferred: + Relevant certifications such as CCNA, Network+, or equivalent + Experience with network monitoring tools and software + Familiarity with cloud networking solutions **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $65,000 - $75,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $65k-75k yearly 4d ago
  • Network Technician Tier 2

    Dataperk

    Columbus, OH

    Full-time Description Network Technician Tier 2 About Us: DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients. Role and Responsibilities: General Networking Possess a strong understanding of general networking concepts and the OSI model. Install, troubleshoot, and repair structured cabling, and review technical drawings. Configure and troubleshoot DHCP and DNS (server and gateway). Perform latency checks, packet captures, and review overall network health. Switching/Routing Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco). Understand broadcast domains and implement VLANs. Install, configure, and troubleshoot switch stacking and power failover. Understand and troubleshoot network topologies. Firewalls Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco). Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco). Experience maintaining licensing and configuration backup plan. Wireless Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi. Maintain licensing and backup configuration plans for wireless systems. Intermediate Experience Microsoft 365 administration, configuration, and troubleshooting Server administration, configuration, and troubleshooting Storage administration, configuration, and troubleshooting Network administration, configuration, and troubleshooting Benefits: DataPerk offers an excellent benefits package which includes: BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums) Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan Simple IRA Plan with a company match up to 3% contribution Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more Requirements A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications: CompTIA Network+ Cisco Certified Network Associate (CCNA 200-301 Cisco Certified DevNet Associate Fortinet NSE 4-6 Possess two or more of the following certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Windows Server Administration Fundamentals CompTIA Server+ CompTIA Security+ Certified Ethical Hacker VMware Certified Professional (VCP) Red Hat Certified Engineer (RHCE) Cisco Certified Network Associate (CCNA) Associate in computer science or comparable experience Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.
    $58k-79k yearly est. 60d+ ago
  • Network Administrator

    Micro Center Inc. 4.7company rating

    Hilliard, OH

    Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking a self-motivated, results oriented NETWORK ADMINISTRATOR. This position is on-site located in Hilliard (Columbus) Ohio. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! MAJOR RESPONSIBILITES: Develop, deploy, and oversee high-performance LAN/WAN/SAN infrastructures, integrating secure wireless networking solutions for both corporate and remote locations. Follow best practices to ensure network security protocols are implemented and updated as necessary to safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards. Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability, performance and security. Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems. Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments. Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies. Evaluate emerging networking technologies and tools to provide recommendations to improve network efficiency, security, and scalability. EDUCATION & EXPERIENCE: Bachelor's degree in computer science, Information Technology, or a related field preferred. 5+ years of hands-on experience in network administration or engineering, with a strong track record in enterprise environments. At least CCNA certification, CCNP preferred Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, BGP, OSPF and VLANs). Experience with Sonicwall firewalls Hands-on experience with network monitoring, diagnostics, and management tools Proven expertise in routing, switching, firewall configuration, and wireless networking. Strong analytical and problem-solving skills with keen attention to detail. Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders. PREFERRED EXPERIENCE: Experience with Cisco, Ubiquiti networking products and UniFi Controller software. Experience with Cisco and Ubiquiti wireless configuration and management SAN and backup solution design and implementation Knowledge of PCI security standards Familiarity with F5 load balancers Familiarity with retail IT infrastructure and large-scale multi-site network environments. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $60k-74k yearly est. 11d ago
  • Network Administrator

    Opportunities To

    Hilliard, OH

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking a self-motivated, results oriented NETWORK ADMINISTRATOR. This position is on-site located in Hilliard (Columbus) Ohio. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! MAJOR RESPONSIBILITES: Develop, deploy, and oversee high-performance LAN/WAN/SAN infrastructures, integrating secure wireless networking solutions for both corporate and remote locations. Follow best practices to ensure network security protocols are implemented and updated as necessary to safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards. Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability, performance and security. Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems. Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments. Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies. Evaluate emerging networking technologies and tools to provide recommendations to improve network efficiency, security, and scalability. EDUCATION & EXPERIENCE: Bachelor's degree in computer science, Information Technology, or a related field preferred. 5+ years of hands-on experience in network administration or engineering, with a strong track record in enterprise environments. At least CCNA certification, CCNP preferred Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, BGP, OSPF and VLANs). Experience with Sonicwall firewalls Hands-on experience with network monitoring, diagnostics, and management tools Proven expertise in routing, switching, firewall configuration, and wireless networking. Strong analytical and problem-solving skills with keen attention to detail. Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders. PREFERRED EXPERIENCE: Experience with Cisco, Ubiquiti networking products and UniFi Controller software. Experience with Cisco and Ubiquiti wireless configuration and management SAN and backup solution design and implementation Knowledge of PCI security standards Familiarity with F5 load balancers Familiarity with retail IT infrastructure and large-scale multi-site network environments. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $59k-76k yearly est. 60d+ ago
  • Help Desk Engineer

    Alene Candles Midwest LLC 4.4company rating

    New Albany, OH

    Job DescriptionWho We Are Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world's most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we've been in business for over 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work. The Position As a Helpdesk Support Engineer, you will be responsible for supporting both office and manufacturing production workers in a distributed desktop environment, which is a typical blend of Microsoft and some 3rd party systems. In this role, you will have the opportunity to help shape the future success of the mission-critical corporate IT services function for a fast-growing manufacturer. You will interface and support people at all levels of the business and have regional responsibilities as part of a team. You will excel in an internal support role, effectively troubleshoot issues and handle incident escalations (sometimes out-of-hours) according to established processes and procedures. You will be enthusiastic, organized and adaptable; a quick learner, who is able to adopt new technology with ease. You will have self-confidence, good interpersonal and communication skills and the ability to integrate seamlessly with other IT professionals. Alene will give you the opportunity to work in a multidisciplinary team. You will have a major bias towards achieving total internal customer satisfaction. You will have excellent analytical and problem-solving skills and be able to operate effectively in a team environment with both technical and non-technical team members. The Location We are located at 8860 Smith's Mill Road, New Albany, OH 43054. This is an onsite position. Additional Job Details Setup and maintain Desktops, Laptops and Printers on Windows versions 11. Create and maintain desktop and laptop imaging solutions. Support and troubleshoot Wired / Wireless network connections and Video Conferencing setups. Be proficient in and support MS Office applications (Outlook, Excel, PowerPoint, OneNote, Word), a web-based ERP client, and other production applications. Update and maintain users in on-premises AD, Cloud Azure AD, Office 365. Maintain client installations of enterprise Anti-Virus, Spyware and Encryption Applications, DLP, Email Secure Gateways and website filtering. Provide administration and support for mobile devices (Android and iPhone). Support Remote access technology and multi factor authentication. Track computer and software assets and licensing. Provide User ID and application access control support. Track requests and incident resolution progress through the ticketing system. Basic Cyber Security understanding. Required Qualifications Associates Degree in related field or relevant experience. 3+ years of relevant work experience Good knowledge of Windows 11 OS, MS Office 365 (Outlook, Excel, PowerPoint, OneNote, Word,) SharePoint, OneDrive, Microsoft Exchange, Active Directory and MFA. Preferred Qualifications Certifications strongly preferred. Previous customer service or IT helpdesk experience is preferred. A+/Network+ certification highly desired Knowledge of ITIL concepts, ITIL Foundation Certification a plus An opportunity to gain certifications will be provided and expected. Experience in the manufacturing sector would also be beneficial. Experience using Microsoft Intune. Networking experience. Printer support and installations. Benefits Alene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Tuition Reimbursement and “Alene Gives Back” - our paid volunteer program. Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Should you require assistance completing this application or during any phase of the interview process, please contact ********************* or call ************ and ask to speak to Human Resources. We will make every effort to accommodate your needs in a reasonable amount of time.
    $37k-52k yearly est. 10d ago
  • Multiple U.S Locations - DOD SkillBridge Application - Data Center Commissioning Engineer (CxE) - Electrical

    Apollo Mission Critical Engineering

    Columbus, OH

    Skillbridge Training Program Description Apollo's SkillBridge Program equips transitioning service members with the technical skills, field experience, and industry certifications needed to thrive in the data center commissioning sector. We are seeking highly motivated service members to participate in our Electrical Data Center Commissioning Engineer Training Program, where trainees will gain hands-on experience working on mission-critical projects under the mentorship of senior engineers. This immersive program emphasizes attention to detail, high-pressure performance, and the fundamentals of data center electrical commissioning, preparing participants for a successful future in data center operations and commissioning, with the potential for full-time employment post-transition. Activities will include but are not limited to testing and/or validation of transformers, electrical switchgear, Uninterruptible Power Supply (UPS) units, Static Transfer Switch (STS) units, Power Distribution Units (PDU), electrical distribution equipment, Electrical Power Monitoring Systems (EPMS), and Building Management and Automation Systems (BMS). This role involves supporting data center construction/commissioning activities, so working hours may include nights and/or weekends within a standard 40-hour work week. Key Responsibilities Conduct commissioning activities for electrical and EPMS/BMS systems in data centers. Create and implement detailed commissioning plans, procedures, and checklists for Level 2, Level 3, Level 4, and Level 5 systems. Review and evaluate design documents, submittals, and equipment specifications. Conduct site inspections, functional performance tests, and system verifications. Witness testing of all equipment during commissioning and validate sequence of operations. Work closely with project teams, including contractors, engineers, and data center operators, to maintain schedule. Diagnose and resolve system performance, reliability, and safety issues. Document results/findings and generate comprehensive commissioning reports. Maintain open and current communication with the client about the status of the project. Provide training and support to data center staff on system operation and maintenance. Ensure adherence to industry standards, codes, and regulations. Attend project meetings and offer technical expertise. Other duties as assigned. Physical Demands The following physical demands must be met to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions: Frequently manipulating, moving, or grasping small parts, devices, or tools. Frequently required to remain in a stationary position. Frequently moving through office areas, critical facilities and other environments, including tight and confined spaces. Exposure to low/high temperatures and outdoor elements such as precipitation and wind. Working and walking on different types of terrain on active construction sites (e.g., concrete flooring, gravel, unpaved roads). Frequently ascending and descending stairs and ladders to access equipment. Occasionally positioning oneself under or over equipment. Occasionally moving equipment weighing up to 50 pounds. Qualifications Active duty or Veteran service member eligible to participate in the DoD SkillBridge program. Hands-on experience working with electrical systems in a military, industrial, or mission-critical environment (e.g., base facilities, ships, aircraft, or field operations). Foundational understanding of electrical distribution systems, power generation, UPS systems, or control systems - either through direct work experience or formal technical training. Strong analytical and troubleshooting skills, with the ability to solve complex problems under pressure. Good communication and teamwork skills; able to collaborate with cross-functional civilian teams and clients. Proficient in basic computer applications (MS Office); experience with Procore, CxAlloy, or other commissioning platforms is a plus. Prerequisites for Training Program Successful background check, including pre-employment drug screening US citizens, permanent residents or any candidate with eligibility to work in the US About Us Apollo is a Mission-Critical Infrastructure Engineering, Construction, Commissioning, and Operations Support Services Company. We serve mission-critical industries globally with commissioning, emergency response, operations support, and owner's representative services. Apollo is currently executing projects in multiple states in the United States, in Canada and Brazil. Since our inception, we have built a commissioning firm based on trust, one relationship at a time. We hire the best people who can handle critical systems, love challenges, and thrive in a dynamic environment. We focus on understanding each client's needs and are relentless in meeting them. Apollo challenges the brightest, most talented, and driven individuals in the industry by providing an environment that embraces initiative, diversity, and achievement. We are an Equal Employment Opportunity, Affirmative Action employer supporting women, minorities, veterans and people with disabilities. We participate in the Department of Homeland Security E-Verify program.
    $87k-127k yearly est. 60d+ ago
  • System Maintenance Network Operator

    SBT Global, Inc.

    Jeffersonville, OH

    Salary: $85k-120k DOE & Location Korean Bilingual Required The On-Site Network Operator is responsible for daily network monitoring, operations, and incident handling at assigned sites. This role ensures stable network infrastructure by managing network equipment, circuits, troubleshooting incidents, handling service requests, and preparing operational reports. Job Description Monitor and operate on-site network infrastructure Manage network equipment and circuit operations Handle customer service requests (CSR) Perform incident response and troubleshooting Resolve network issues and service disruptions Prepare operational and incident reports Collaborate with senior operators and cross-functional teams Qualifications 1. Arizona Experience: 10+ years Required Skills: Operation of Juniper network equipment L3 Switches: QFX5120-48Y-AFO-T, QFX5110-48S-AFO-T2 L2 Switch: EX4100-24T-TAA Aruba wireless LAN operation Fortigate firewall operation 2. Savannah, Georgia Experience: At least 10 years (Senior operator already on-site) Required Skills: Cisco network equipment operation Aruba wireless LAN operation Firewall operation: Fortigate and Palo Alto 3. Ohio (Senior operator already on-site) Required Skills: Cisco network equipment operation Extreme Networks wireless equipment operation Firewall operation: Fortigate and Palo Alto General Requirements Authorized to work in the United States Able to work on-site full time Strong troubleshooting and incident response skills Effective communication and documentation skills
    $85k-120k yearly 8d ago
  • Traveling Engineering Field Technician

    Actalent

    Columbus, OH

    We are seeking a dedicated Engineering Technician to join our team in a dynamic role that involves serving as a landfill construction quality assurance (CQA) and construction technician. This is a full-time travel role with most work conducted in Ohio. You may be required to stay overnight in hotels depending on the project location. The job involves working on landfill projects for construction quality assurance. The role offers a $45/day per diem, company vehicle, and paid hotel stays. The landfill industry is recession-proof, ensuring consistent work availability. There are lots of working hours available during peak seasons (spring/summer/fall). Responsibilities * Monitor and document construction activities at solid waste landfill facilities, including field inspection and testing of soils and geosynthetic liners. * Ensure compliance with all applicable project specifications and construction drawings. * Supervise and complete construction quality assurance and control activities across several states. * Conduct field and/or laboratory testing, observation, and inspection of construction materials such as soils, aggregates, concrete, asphalt, and steel. * Communicate effectively with project managers, engineering technicians, client representatives, and contractor representatives regarding construction site requirements and testing results. * Transport material samples with identifying documentation to laboratories for further testing. * Prepare and submit data and observations in written and digital reports for daily transmittal. * Maintain and clean equipment, vehicles, and work areas while adhering to strict safety standards. * Assist with basic testing and observation duties under close supervision. * Provide clear documentation of findings and results and communicate them to the Project Manager. * Submit documentation and communicate results as directed by the Project Manager. * Assume progressively increased roles of training and responsibility in work assignments. * Follow safety rules, practices, and other safety requirements for all projects. * Perform pre-task planning before executing work and report any safety issues or concerns. * Maintain quality standards on all projects. Essential Skills * Experience in construction, engineering, materials testing, soil testing, construction inspection, and civil engineering. * Ability to use a nuclear density gauge. * Ability and willingness to travel full-time and stay in hotels as required. * Ability and willingness to work outdoors in various weather conditions. Additional Skills & Qualifications * Degree in geology, construction, engineering, or related field; OR relevant construction or soil experience. * Construction experience preferred. * Soil sampling/testing experience is a plus. * Ability to travel across Ohio and surrounding states. Recruiter: Eisen Hardy - '***************************' Job Type & Location This is a Contract position based out of Columbus, OH. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbus,OH. Application Deadline This position is anticipated to close on Jan 31, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $20-23 hourly Easy Apply 1d ago

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