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  • Business Systems Audit Support Specialist

    Guidehouse does not accept unsolicited resumes through or from search fir Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. The DoD Business Systems Audit Support Specialist helps clients optimize all elements of their business information systems.
    $61k-83k yearly est.5d ago

  • Information Systems Technician

    EIT has been serving customers in Aerospace, Communications, Defense, and Healthcare and has expanded into a company with several locations across the globe. at our Leesburg, Virginia facility. In 2022, EIT joined Zollner, a market leader in the area of Electronics Manufacturing Services (EMS). Through our partnership, we're expanding in Virginia at our Headquarters in Leesburg and our Manufacturing facility in Danville.
    $71k-108k yearly est.1d ago

  • Network Support Specialist/Engineer

    The Trillion team is responsible for new application development, maintenance, enhancement, and operations.
    $58k-78k yearly est.30d ago

  • NOC Technician - Network IP Engineer

    Investigate, troubleshoot and resolve Network backbone and service effecting faults/outages on PCCW Global's network The NOC Technician is responsible for timely identification/resolution of network and customer faults and outages as well as supporting the overall NOC mission.
    $24k-35k yearly est.17h ago

  • Motorola Computer Aided Dispatch (CAD) and Police Records Management (RMS) Systems Administrator

    As a Motorola Computer Aided Dispatch (CAD) and Police Records Management (RMS) Systems Administrator, you will administer, maintain, and provide technical and analytical support for the Airports Authority's public safety operational systems to ensure the availability, security, and effectiveness of critical police, fire, and emergency management systems. Motorola Computer Aided Dispatch (CAD) and Police Records Management (RMS) Systems Administrator
    $66k-84k yearly est.2d ago

  • IT Desktop engineer

    Required Skills Follow up on requests and incidents and provide white glove service to the Executives. Receives, analyzes and submits requests from the business. Service coordination between different IT teams. Technical skills required to perform troubleshooting and help in resolutions. Creation of documentation related to IT infrastructure Excellent Level 2 troubleshooting skills. Provide suggestions for continual improvement. Research solutions through internal and external knowledge base as needed. Test fixes to ensure the problem has been adequately resolved. Perform post-resolution follow-ups with Level I Technicians as required. Deploy desktops, Laptops, Tablets and Printers. ' Provide support for Video Teleconference and Collaboration tools like Cisco Webex/Jabber. Perform AD password resets and On Call Support on Critical/Emergency situations.
    $96k-128k yearly est.20d ago

  • Information Systems Technician

    Helping to develop and deploy information systems, command and control, and space systems Ensuring the effectiveness of the Navy technologies Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC) Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology Candidates seeking an Officer position in this community must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering or General Engineering.All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information
    $58k-87k yearly est.26d ago

  • Information Technology Professional (IT Support)

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifcations & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
    $59k-85k yearly est.3d ago

  • Network Manager (Hybrid)

    The Wills Group is Great Place to Work Certified ! The Wills Group, 102 Centennial St, La Plata, Maryland, United States of America Req The Network Manager is responsible for maintaining and designing our computer network.
    $105.6k-132k yearly3d ago

  • Device Refresh Technician

    Evolver, a Converged Security Solutions company, is an information technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. Evolver is seeking a Device Refresh Technician in Manassas, VA that has a broad knowledge of IT Technician and Asset & Inventory functions with strong customer service skills and a service desk background.
    $55k-84k yearly est.21d ago

  • ISSO Support Senior (Active Secret Clearance)

    Job DescriptionISSO (Secret Clearance) OPEXUS has an opening for an Information Systems Security Officer (ISSO) with a good understanding of SDLC and RMF Process. About OPEXUS Get government unstuck with OPEXUS. With more than 30 years of experience supporting public institutions, OPEXUS is the leader in FedRAMP-certified government process management software, bringing operational excellence to governments' middle office so agencies can focus on the critical work of mission delivery.
    $68k-106k yearly est.24d ago

  • IT Collaboration Engineer

    Technical and End-User Support Administration of cloud service tenants and on-premises collaboration components and infrastructure. Diagnose hardware, software, and operator problems and take appropriate remedial actions, and document installation and configuration procedures. Create and publish knowledgebase support articles for newly implemented technologies. Recommend necessary hardware and software solutions in response to business requirements and within budgetary contractions. Perform other related duties as reasonably assigned. Work closely with the IT operations team for the end-user support requests Monitor and report on platform performance and adoption metrics. Document installation and configuration procedures for supported systems and applications. Job Requirements: Exceptional organizational skills to ensure deadlines are never missed and tasks are never forgotten Relevant college degree and MS Professional/ A+ certifications or equivalent. Experience with MS Teams Phone administration Strong experience with the use, support, and administration of Zoom, including Zoom Rooms and Zoom Webinar Strong experience with conference room A/V hardware, including Zoom Room appliances, Dante devices, Crestron, and scheduler iPads. Proven ability to complete tasks independently and under pressure. Strong problem-solving skills Ability to work effectively in a dynamic global environment and respond efficiently to changing priorities, especially under pressure. Ability to communicate with users having a wide variety of computer skills and assess the criticality of problems and prioritize accordingly to ensure that the most important problems are resolved promptly. Excellent customer service and communication skills. Must be willing to interact with members of the business and communicate effectively with IT Department. Must be comfortable working independently as well as interacting effectively in a team environment. Ability to work effectively with 3rd party vendors and partnerships to ensure Client expectations are being met. Working knowledge of networking concepts and implementation. The high degree of professionalism. Acute attention to detail. Education and Certifications: University degree in technology or relevant IT work experience. ITIL or MCSE desired but not required Positions Specific and Technical Requirements: Experience with Jira. Understanding of acoustics and its effects in an office environment and on A/V systems, such as reverb in a conference room, or feedback in a videoconference Experience conducting site surveys, designing and installing A/V solutions Experience with the Microsoft Power Platform Proven ability to complete tasks independently and under pressure. Excellent customer service skills. Strong understanding of the OSI model. Strong leadership skills Ability to communicate with individuals of various levels of technical knowledge Good attitude, positive, and willing to learn A reasonable, good faith estimate of the minimum and maximum for this position is $45/Hr to $50/Hr with Limited benefits
    $45 hourly6d ago

  • IT Specialist (Temp)

    IT Specialist position's primary responsibility will be to assist the Information Technology department with all aspects of technology as it relates to BST Support and BCG IT priorities.
    $93k-124k yearly est.1d ago

  • Network Customer Support Engineer

    Network Customer Support Engineer FYI is building a team of Customer Support Engineers, who will be based out of Washington, DC.
    $56k-81k yearly est.9d ago

  • Business Systems Audit Support Specialist

    Guidehouse does not accept unsolicited resumes through or from search fir Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. The DoD Business Systems Audit Support Specialist helps clients optimize all elements of their business information systems.
    $50k-68k yearly est.5d ago

  • Information Professional

    TRAINING & ADVANCEMENTThose pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, R.I. Ensuring the effectiveness of the Navy technologies Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC) Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. Postgraduate education is important to the success of the Information Professional. ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy.
    $64k-90k yearly est.26d ago

  • Network Manager (Hybrid) - La Plata, MD

    The Wills Group is Great Place to Work Certified ! The Wills Group, 102 Centennial St, La Plata, Maryland, United States of America Req The Network Manager is responsible for maintaining and designing our computer network.
    $105.6k-132k yearly3d ago

  • ISSO Support Senior (Active Secret Clearance)

    Job DescriptionISSO (Secret Clearance) OPEXUS has an opening for an Information Systems Security Officer (ISSO) with a good understanding of SDLC and RMF Process. About OPEXUS Get government unstuck with OPEXUS. With more than 30 years of experience supporting public institutions, OPEXUS is the leader in FedRAMP-certified government process management software, bringing operational excellence to governments' middle office so agencies can focus on the critical work of mission delivery.
    $89k-117k yearly est.24d ago

  • Business Systems Audit Support Specialist

    Guidehouse does not accept unsolicited resumes through or from search fir Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. The DoD Business Systems Audit Support Specialist helps clients optimize all elements of their business information systems.
    $50k-68k yearly est.5d ago

  • IT Professional

    Completing Joint Professional Military Education (JPME) at one of the various service colleges TRAINING & ADVANCEMENTThose pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, R.I. Building professional excellence through education, training and certification, and milestone qualifications It's also important to note that specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields.EDUCATION OPPORTUNITIESBeyond professional credentials and certifications, Information Professionals can advance their education by: Ensuring the effectiveness of the Navy technologies Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC) Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. Postgraduate education is important to the success of the Information Professional. ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy.
    $64k-90k yearly est.26d ago

Learn More About Network Support Technician Jobs

Average Salary For a Network Support Technician

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Network Support Technician is $48,622 per year or $23 per hour. The highest paying Network Support Technician jobs have a salary over $61,000 per year while the lowest paying Network Support Technician jobs pay $38,000 per year

Updated April 1, 2023
Average Network Support Technician Salary
$41,787 yearly
$23 hourly

5 Common Career Paths For a Network Support Technician

Network Technician

A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.

Systems Administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

Network Administrator

A network administrator is responsible for managing an organization's computer systems, ensuring its smooth operations and highest efficiency. Network administrators' duties include inspecting network malfunctions, troubleshooting unresponsive programs, improving system processes, analyzing client's specifications, upgrading existing applications, coordinating with the technology department, and creating a report of network issues resolutions. A network administrator should display a strong command of programming languages. Extensive knowledge in the technology industry and analytical and problem-solving skills to manage network problems immediately is also necessary.

Network Engineer

A network engineer is responsible for managing a network system, monitoring its performance, and upgrading its features to optimize performance and boost efficiency. Network engineers also create new systems, designing them based on clients' specifications and business needs. They also check network defects, perform troubleshooting, improve data security systems, and install security updates. A network engineer must have excellent knowledge of the technology industry, as well as a broad understanding of system codes, programming languages, and network configurations.

Desktop Support Technician

A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system. They keep documentation of the ticket issue and the resolution for reference and quality improvement. A desktop support technician also configures and updates computer systems and networks for better optimization, as well as conducting regular inspections and monitoring the efficiency of installed programs and patches.

Illustrated Career Paths For a Network Support Technician

Network Support Technician

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Updated April 1, 2023