Research Summary. We analyzed 498 network support technician resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Northrop Grumman and AT&T.; Here are the key facts about network support technician resumes to help you get the job:

  • The average network support technician resume is 462 words long
  • The average network support technician resume is 1.0 pages long based on 450 words per page.
  • Troubleshoot is the most common skill found on a network support technician resume. It appears on 8.7% of resumes.
After learning about how to write a professional network support technician resume, you can make sure your resume checks all the boxes with our resume builder.


Network Support Technician Resume Example

Choose From 10+ Customizable Network Support Technician Resume templates

Zippia allows you to choose from different easy-to-use Network Support Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Network Support Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume
Network Support Technician Resume

What Should Be Included In A Network Support Technician Resume


1. Add Contact Information To Your Network Support Technician Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Network Support Technician Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Network Support Technician Resume Relevant Education Example #1

Master's Degree In Management 2014 - 2016

Strayer University Washington, DC

Network Support Technician Resume Relevant Education Example #2

Bachelor's Degree In Information Technology 2014 - 2016

Rutgers, The State University of New Jersey New Brunswick, NJ


3. Next, Create A Network Support Technician Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Network Support Technician Skills For Resume

  • Troubleshoot Skills

    Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

  • Technical Support Skills

    Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • OS Skills

    In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

  • Linux Skills

    Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

  • Routers Skills

    A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.

  • Unix Skills

    UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Top Skills for a Network Support Technician

  • Troubleshoot, 8.7%
  • Technical Support, 6.4%
  • Customer Service, 6.3%
  • Network Support, 6.0%
  • Other Skills, 72.6%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Network Support Technician Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Network Support Technician
  • Worked with Microsoft Corporation on security patches and fixes.
  • Supported up to 150 Intel Servers, running MS Windows NT/2000.
  • Developed & wrote procedure for implementing network solution, while recommending hardware and software integration methodology based on vendor SLA.
  • Monitored switch activity by accessing network routers and identifying and isolating issues.
  • Deployed a new data network that replaced the current network hosted by AT&T.
Work History Example # 2
Customer Support Coordinator
United Parcel Service
  • Acted in the capacity of Key Account Manager/Point Person for each company's logistics and distribution fulfillment.
  • Informed customers of shipment discrepancies and aided in providing necessary documentation needed to clear shipments through customs.
  • Conducted daily operations, transportation, marketing, communications, public relations and social media development.
  • Conducted extensive Internet research on competitors and potentials acquisitions, resulting in sales leads and more business revenue.
  • Provided support and configuration to corporate network for remote users using VPN.
Work History Example # 3
Network Support Technician
Northrop Grumman
  • Configured hardware/software for VPN networking.
  • Tested all County Portfolio Applications in a Windows XP Test Environment in order to deploy Windows XP to county users.
  • Conducted server and network component installation, configuration, and troubleshooting.
  • Ensured LAN connectivity and quick resolution of desktop/network problems.
  • Configured and set up new and existing laptops, desktops, engineering workstations, mobile broadband cards and BlackBerry devices.
Work History Example # 4
Network Support Technician
  • Communicated with consumers and businesses in choosing correct wireless plans and equipment for their needs and budget.
  • Developed the business case and obtained senior leadership (including CTO for Verizon Wireless) buy-in for this project.
  • Utilized various surveillance systems and tools in order to ensure the most efficient and effective use of network capacity.
  • Supported up to 150 Intel Servers, running MS Windows NT/2000.
  • Performed trend analysis for ADSL network infrastructure usage and efficiency.

5. Highlight Your Network Support Technician Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your network support technician resume:

  1. CompTIA Network+
  2. Network 5 Certification
  3. Cisco Certified Network Associate (CCNA)
  4. Security 5 Certification
  5. Certified Network Computer Technician (CNCT)
  6. Cisco Certified Network Associate Security (CCNA)
  7. Master Certified Electronics Technician (CETma)
  8. CCNP Service Provider Operations (CCNP)
  9. Cisco Certified Entry Networking Technician (CCENT)
  10. Computer Service Technician (CST)


6. Finally, Add a Network Support Technician Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Network Support Technician Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Computer Hardware, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
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