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Network technical analyst skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Kate Marek Ph.D.
Below we've compiled a list of the most critical network technical analyst skills. We ranked the top skills for network technical analysts based on the percentage of resumes they appeared on. For example, 7.7% of network technical analyst resumes contained switches as a skill. Continue reading to find out what skills a network technical analyst needs to be successful in the workplace.

15 network technical analyst skills for your resume and career

1. Switches

Here's how network technical analysts use switches:
  • Accessed the network via Cisco Works to determine potential problems with routers, switches, ports, and UPS devices.
  • Determine Hardware needs for the business and coordinate purchasing of new equipment including routers, switches and firewalls.

2. Windows Server

Here's how network technical analysts use windows server:
  • Developed and deployed strategy for Windows Server Update Service 3.0 (WSUS) for maintaining Windows Updates on servers and workstations.
  • Assisted with data center solution with Windows Server 2003 clustering & SAN implementation & maintaining in backups with CommVault.

3. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how network technical analysts use technical support:
  • Executed technical support in sales presentations, product demonstrations, customer training and delivery of professional systems consulting/integration services.
  • Created comprehensive documentation on network management policies and issue resolution streamlining technical support procedures.

4. Routers

A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.

Here's how network technical analysts use routers:
  • Staged and setup new computers, routers, servers, telecommunication resources Supported training initiatives for end-users using MS Office Products.
  • Involved with Automatic Port Security Switch Management Configuration with Cisco routers, RADIUS servers, and COMSEC equipment.

5. Network Issues

Here's how network technical analysts use network issues:
  • Provided first tier customer support to isolate and resolve network issues.
  • Performed in-depth testing and analysis of daily network issues in order to reduce service interruption frequency and improve subscriber satisfaction.

6. Network Operations

Here's how network technical analysts use network operations:
  • Monitored/managed Sprint's long distance day-to-day network operations.
  • Oversee Network Operations Center (NOC) personnel providing mentoring and support for the NOC and dotted line supervision.

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7. VoIP

Here's how network technical analysts use voip:
  • Configured and installed St. Luke's Cisco VoIP Cluster which includes the Publisher and three Subscribers.
  • Installed and maintained ISDN lines which transverse both IVG and VoIP networks.

8. Lan

Here's how network technical analysts use lan:
  • Network LAN Refresh: * Performed Site surveys and assessments for sites that were good candidates of LAN refreshes and upgrades.
  • Implemented OS/2 client migration to Windows 95 Operating system and IBM LAN Manager 4.0 to MS Windows NT 4.0.

9. Lan Wan

Here's how network technical analysts use lan wan:
  • Design, build and maintains LAN WAN for customers and for the company.
  • Designed, planned, installed and migrated Lucent IBM/Xylan WAN (ATM) equipment to Cisco Ethernet LAN.

10. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how network technical analysts use linux:
  • Worked with O/S's like WINNT 3.51/4.0, Novell Netware 3.12/4.11 (NDS), Some Linux and SCO Unix.
  • Maintained and supported the installation and configuration of resort-wide LAN and Linux server to provide inter-office email and shared Internet access

11. OSPF

Here's how network technical analysts use ospf:
  • Designed and implemented OSPF network providing connectivity via 1 Cisco 6509 Catalyst switch to a cluster of major systems.
  • Configure and troubleshot routing protocols such as BGP, OSPF, EIRGP and routing issues as well as MPLS/VRF lite services.

12. Network Infrastructure

Here's how network technical analysts use network infrastructure:
  • Monitor network infrastructure and critical system alerts, errors and start course of action to remedy the problem.
  • Designed, installed, and maintained wired and wireless network infrastructure for a large state university campus.

13. VPN

A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.

Here's how network technical analysts use vpn:
  • Support Customers individual VPN connection back to their corporate network from their hotel rooms.vi.
  • Resolved remote CBP users and Trade partner Vpn connectivity issues.

14. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how network technical analysts use troubleshoot:
  • Monitor Servers Operate Ticket Software Troubleshoot issues related to servers and printers
  • Monitor, troubleshoot and restore services on the corporate worldwide network utilizing hardware and software tool to maintain committed service levels.

15. SQL Server

Here's how network technical analysts use sql server:
  • Assisted with RAID5 configuration for SQL Server hardware recovery.
top-skills

What skills help Network Technical Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What network technical analyst skills would you recommend for someone trying to advance their career?

Kate Marek Ph.D.Kate Marek Ph.D. LinkedIn profile

Director and Professor, Dominican University

If possible, find a paid internship in your area of interest, which will help expand your professional network and build your skillset. Use this time to keep scanning job ads to identify skill sets in demand; look for online mini-courses to make those skill sets.

List of network technical analyst skills to add to your resume

Network technical analyst skills

The most important skills for a network technical analyst resume and required skills for a network technical analyst to have include:

  • Switches
  • Windows Server
  • Technical Support
  • Routers
  • Network Issues
  • Network Operations
  • VoIP
  • Lan
  • Lan Wan
  • Linux
  • OSPF
  • Network Infrastructure
  • VPN
  • Troubleshoot
  • SQL Server
  • DNS
  • BGP
  • Network Devices
  • NOC
  • Network Troubleshooting
  • Disaster Recovery
  • Trouble Tickets
  • Network Support
  • Network Problems
  • TCP/IP
  • Emerging Technologies
  • Database
  • Technical Assistance
  • OS
  • Desktop Support
  • Network Connectivity
  • Network Equipment
  • Novell
  • Cisco Ios
  • Technical Guidance
  • Network Events
  • Mac
  • Unified Communications
  • DHCP
  • Windows NT
  • Windows XP
  • Unix
  • User Accounts
  • Frame Relay
  • Level Support
  • Connectivity Issues
  • PBX
  • T1
  • Help Desk

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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