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Network technical analyst skills for your resume and career
15 network technical analyst skills for your resume and career
1. Switches
- Accessed the network via Cisco Works to determine potential problems with routers, switches, ports, and UPS devices.
- Determine Hardware needs for the business and coordinate purchasing of new equipment including routers, switches and firewalls.
2. Windows Server
- Developed and deployed strategy for Windows Server Update Service 3.0 (WSUS) for maintaining Windows Updates on servers and workstations.
- Assisted with data center solution with Windows Server 2003 clustering & SAN implementation & maintaining in backups with CommVault.
3. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Executed technical support in sales presentations, product demonstrations, customer training and delivery of professional systems consulting/integration services.
- Created comprehensive documentation on network management policies and issue resolution streamlining technical support procedures.
4. Routers
A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.
- Staged and setup new computers, routers, servers, telecommunication resources Supported training initiatives for end-users using MS Office Products.
- Involved with Automatic Port Security Switch Management Configuration with Cisco routers, RADIUS servers, and COMSEC equipment.
5. Network Issues
- Provided first tier customer support to isolate and resolve network issues.
- Performed in-depth testing and analysis of daily network issues in order to reduce service interruption frequency and improve subscriber satisfaction.
6. Network Operations
- Monitored/managed Sprint's long distance day-to-day network operations.
- Oversee Network Operations Center (NOC) personnel providing mentoring and support for the NOC and dotted line supervision.
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- Configured and installed St. Luke's Cisco VoIP Cluster which includes the Publisher and three Subscribers.
- Installed and maintained ISDN lines which transverse both IVG and VoIP networks.
8. Lan
- Network LAN Refresh: * Performed Site surveys and assessments for sites that were good candidates of LAN refreshes and upgrades.
- Implemented OS/2 client migration to Windows 95 Operating system and IBM LAN Manager 4.0 to MS Windows NT 4.0.
9. Lan Wan
- Design, build and maintains LAN WAN for customers and for the company.
- Designed, planned, installed and migrated Lucent IBM/Xylan WAN (ATM) equipment to Cisco Ethernet LAN.
10. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Worked with O/S's like WINNT 3.51/4.0, Novell Netware 3.12/4.11 (NDS), Some Linux and SCO Unix.
- Maintained and supported the installation and configuration of resort-wide LAN and Linux server to provide inter-office email and shared Internet access
11. OSPF
- Designed and implemented OSPF network providing connectivity via 1 Cisco 6509 Catalyst switch to a cluster of major systems.
- Configure and troubleshot routing protocols such as BGP, OSPF, EIRGP and routing issues as well as MPLS/VRF lite services.
12. Network Infrastructure
- Monitor network infrastructure and critical system alerts, errors and start course of action to remedy the problem.
- Designed, installed, and maintained wired and wireless network infrastructure for a large state university campus.
13. VPN
A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.
- Support Customers individual VPN connection back to their corporate network from their hotel rooms.vi.
- Resolved remote CBP users and Trade partner Vpn connectivity issues.
14. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Monitor Servers Operate Ticket Software Troubleshoot issues related to servers and printers
- Monitor, troubleshoot and restore services on the corporate worldwide network utilizing hardware and software tool to maintain committed service levels.
15. SQL Server
- Assisted with RAID5 configuration for SQL Server hardware recovery.
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Director and Professor, Dominican University
List of network technical analyst skills to add to your resume

The most important skills for a network technical analyst resume and required skills for a network technical analyst to have include:
- Switches
- Windows Server
- Technical Support
- Routers
- Network Issues
- Network Operations
- VoIP
- Lan
- Lan Wan
- Linux
- OSPF
- Network Infrastructure
- VPN
- Troubleshoot
- SQL Server
- DNS
- BGP
- Network Devices
- NOC
- Network Troubleshooting
- Disaster Recovery
- Trouble Tickets
- Network Support
- Network Problems
- TCP/IP
- Emerging Technologies
- Database
- Technical Assistance
- OS
- Desktop Support
- Network Connectivity
- Network Equipment
- Novell
- Cisco Ios
- Technical Guidance
- Network Events
- Mac
- Unified Communications
- DHCP
- Windows NT
- Windows XP
- Unix
- User Accounts
- Frame Relay
- Level Support
- Connectivity Issues
- PBX
- T1
- Help Desk
Updated January 8, 2025