About the Role
Looking for a hands on Network / Systems Administrator to support and modernize a multi-location environment for a growing construction organization. This role is onsite and highly visible. You'll be the primary technical presence in the Arizona office while partnering closely with a hands-on Director of IT based out of state.
What You'll Do
Provide onsite Tier 1-2 support for office users (Windows, mac OS, mobile, printers, conference rooms)
Own day-to-day troubleshooting across hardware, software, and connectivity
Support and improve on-prem Active Directory and Microsoft 365
Maintain and troubleshoot network infrastructure (switches, routers, Wi-Fi, firewalls, VPNs)
Support servers across multiple locations (AZ, CO, TX, FL)
Assist with onboarding/offboarding, device imaging, permissions, and asset tracking
Help clean up and re-implement tools like RMM, ticketing, and MDM
Work directly with leadership and end users in a face-to-face environment
Document fixes, processes, and improvements as you go
What We're Looking For
2+ years of hands-on IT support, systems admin, or network support experience
Strong working knowledge of:
Active Directory (on-prem)
Microsoft 365
Networking fundamentals (DNS, DHCP, VLANs, Wi-Fi, VPN)
Experience supporting switches/routers (Cisco, Meraki, Aruba, Ubiquiti, WatchGuard, or similar)
General MDM experience (Intune, Jamf, MaaS360, etc.)
Comfortable working independently without constant direction
Strong communication skills and a service-oriented mindset
Willingness to be onsite and hands-on every day
Nice to Have
Experience cleaning up inherited environments
Small-to-mid size company or construction/field-heavy environment exposure
Experience helping modernize IT operations from the ground up
$66k-94k yearly est. 5d ago
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Data Center Technicians
NTT Global Data Centers 4.2
Network technician job in Mesa, AZ
We're Hiring: Data Center Technicians - Mesa, AZ
Exiting news! We just opened a brand-new data center in Mesa, AZ and we are on the lookout for talented Data Center Technicians to join our team.
Why join us?
We're the 3rd largest data center company in the World
Hands-on work with cutting-edge technology
Growth opportunities in a booming industry
If you thrive in a mechanical, electrical fast paced environment, and want to be part of something big, we want to hear from you!
Location: Mesa, AZ
Apply Now!
#nttdata #datacenterjobs #mesa AZ #Phoenix #hiring #growth #joinourteam
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
Essential Duties & Responsibilities
Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include:
Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
Tests performance of electromechanical assemblies and electronic voltmeters.
Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
Inspects parts for surface defects.
Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
Aligns, fits or assembles component parts, using hand or power tools.
Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control
Analyzes systems to ensure best practices for both internal and external customers
Provides feedback to DCO Engineering on the effectiveness of existing standards and processes
Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program
Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
Manages systems to avoid unplanned customer-impacting events
Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
Performs other duties as assigned
Regular, predictable attendance is essential to satisfactory performance.
Knowledge, Skills & Abilities
Regular, predictable attendance is essential to satisfactory performance.
Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems
Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
Chilled Water Systems
Large Centrifugal Chillers
Cooling Towers
Heat Exchangers
Water Treatment Systems
VFD's and Pumps
HVAC equipment
CRAC/CRAH's
Humidification Systems
Water heaters
Water/Air filters
BMS and PLC Controls
Emergency Standby Diesel Generator Systems
Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution
Static UPS Systems
Double Interlock Pre-Action Systems
Excellent communication skills, both written and oral
Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
Ability to communicate effectively with customers and internal staff and effectively work in team environment
Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
Ability to learn quickly and address issues as they arise during normal working hours or after hours.
Ability to operate in and promote a rigorous process-driven team environment
Ability to logically analyze and solve problems
Ability to effectively multi-task multiple projects
Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
Ability to operate electrical tools such as a multi-meter or infrared camera
Ability to operate a forklift
Regular, predictable attendance is essential to satisfactory performance.
Must be able to work on a shift which may require nights, holidays, and some weekends.
WORK HOURS/SHIFT: Monday-Friday 7:00am-3:30pm | Dayshift
Possess critical thinking and complex problem-solving skills
Physical Requirements
Primarily walking, standing, and bending with some sitting.
Ability to communicate effectively with verbal, visual and listening skills
Close visual work on a computer terminal.
Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
Able to lift and carry heavy equipment, up to 50 pounds.
Ability to climb ladders and work on raised platform.
WORK CONDITIONS
Data Center environment with varying temperatures and loud noises.
Potential extensive daily usage of workstation or computer.
Must work on-site; no telecommuting permitted.
Special Requirements
Must be willing to be part of the after-hours notification and escalation protocol.
Must work on-site; no telecommuting permitted.
This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.90 - $50.90 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour' requirements.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please
contact us
.
$33.9-50.9 hourly 2d ago
Internal IT Resource - IT Specialist (Construction Focus)
X Contracting
Network technician job in Glendale, AZ
Employment Type: Full-Time
About the Role:
At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill.
You thrive where urgency, teamwork, and integrity matter every day.
You communicate clearly, follow through on commitments, and take ownership of problems until they're solved.
You respect field teams and understand that IT exists to serve the business.
You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high.
You believe in progress over perfection and take pride in helping others succeed.
X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales.
The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure.
Key Responsibilities
Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices).
Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks.
Assist with onboarding/offboarding, user provisioning, and asset tracking.
Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.).
Perform system updates, backups, and troubleshooting under guidance from the IT Manager.
Maintain detailed documentation of all support activities and contribute to IT knowledge base.
Collaborate with Finance, Operations, and Safety teams to align technology with field demands.
Participate in infrastructure upgrades and technology rollouts.
Qualifications
Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration.
3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries.
Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals.
Familiarity with Microsoft 365, Azure AD, and Entra preferred.
Demonstrated urgency, communication skill, and problem-solving ability.
Reliable transportation and ability to visit job sites when needed.
Ability to communicate.
What We Offer
Competitive compensation based on experience.
Health, dental, vision, and 401(k) benefits.
Supportive team culture with direct access to leadership.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
IT: 3 years (Required)
Shift availability:
Day Shift
Ability to Commute:
Glendale, AZ 85305 (Required)
Work Location: In person
$65k-93k yearly est. 5d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Chinle, AZ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-43k yearly est. 13d ago
Server Administator (27631)
Idealforce
Network technician job in Arizona
IDEALFORCE have a CONTRACT position available immediately for a Server Administator to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position.
Job Description
-Maintain server infrastructure to ensure 24/7 availability. This includes applying OS patches and upgrades on a regular basis; upgrade administrative tools and utilities when needed; and configuring/adding services as necessary
-Diagnose, document and troubleshoot system issues
-Ensure all systems meet Client security compliance requirements
-Interact with Vendors, customers and internal resources and divisions to ensure compliance with SLAs and OLAs
-Develop/update operation, configuration and, other procedural documentation
-Follow internal controls and procedures and document processes
-Provide regular team updates related to system changes and/or updates to documentation
-Maintain asset inventory and ensure CMDB information is kept current for all hardware and software
-Update Disaster Recovery documentation and perform annual disaster recovery tests for assigned systems
-Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
-Perform periodic performance reporting to support capacity planning
-Level three end user support as needed
Perform other duties as assigned
- System Administration (50%)
- Virtual Infrastructure Administration (25%)
- DR Planning (10%)
- Documentation (5%)
- Other (10%)
Qualifications
-3-5 years' experience with MS Windows and Linux operating systems
-3-5 years' experience with virtualization products (VMware, MS Hyper-V, etc.)
-3-5 years' experience managing backups (CommVault Simpana, Symantec Backup Exec, etc.)
-2-4 years' experience with MS Active Directory and Group Policy administration
-Technical writing experience
-Understanding of LAN / WAN environments
Additional Information
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.
SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$64k-93k yearly est. 60d+ ago
IT ERP Administrator
Paragon Space Development Corporation 3.7
Network technician job in Tucson, AZ
The ERP Administrator will be responsible for the administration, configuration, and overall maintenance of the JAMIS Prime ERP system. This role requires a cybersecurity-focused mindset and experience in aerospace and defense industries. The ERP Administrator will ensure the efficient and secure operation of the ERP system and assist with the integration and functionality of the E2 MRP system.
Duties and Responsibilities
* Administer, configure, and maintain the JAMIS Prime ERP system.
* Ensure system security and compliance with NIST 800.171 and DFARS ************ regulations
* Collaborate with finance and other departments to support financial and operational processes within the ERP system.
* Provide end-user support and training on the ERP system functionality and workflows.
* Implement and manage data backups and recovery plans for the ERP system.
* Monitor system performance and troubleshoot issues to ensure optimal functionality.
* Assist with the integration and operation of the E2 MRP system, including inventory management, purchase orders, and job routers
* Develop and maintain documentation for ERP system processes, configurations, and best practices.
* Stay current with industry trends and updates related to ERP systems and cybersecurity best practices.
Minimum Qualifications:
* Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent work experience.
* Proven experience with ERP administration, preferably with JAMIS Prime.
* Strong understanding of cybersecurity principles and practices.
* Proficient in SQL query language and database management.
* Excellent problem-solving and analytical skills.
* Preferred Qualifications:
* Certifications in ERP systems, such as Certified Specialist in JAMIS Prime or equivalent.
* Proficient with Power BI for data visualization and reporting.
* Experience with E2 MRP system administration.
* Experience with other ERP systems and tools.
* Experience in the aerospace and defense industry.
* Strong project management skills.
* Excellent communication and documentation skills.
$75k-100k yearly est. 60d+ ago
Infrastructure-Server Administration
Softhq 3.7
Network technician job in Phoenix, AZ
Job Title : Infrastructure-Server Administration
Contract duration : 12+ months
Job Details:
Must Have Skills
8+ years of experience designing, implementing, and supporting VMware infrastructure at scale.
5+ years of experience designing, implementing, and supporting hyperconverged environments
Experience with one or more configuration management systems (Chef, Puppet, Ansible, etc.)
Detailed Job Description
Maintain internal, globally distributed virtual compute environment with a focus on the performance, availability and growth needs of the company.
Design and maintain our monitoring, reporting and capacity planning functions using internal monitoring and data systems.
Design and maintain a virtualization DR strategy that integrates with production strategies and targets.
Work with hardware vendors in conjunction with our own infrastructure and capacity team
Additional Information
All your information will be kept confidential according to EEO guidelines.
$64k-89k yearly est. 60d+ ago
Information Technology Administrator
City of Tolleson 3.4
Network technician job in Tolleson, AZ
Job Classification Title: Information Technology Administrator
Working Title(s): IT Administrator
Who we are
The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems.
Position Description
The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices.
Key technical responsibilities include:
Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services.
Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access.
Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions.
Leading and supporting cloud migration projects.
Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues.
Managing patching, updates, and backup processes.
Ensuring compliance with IT security policies and industry standards.
Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution.
Qualifications
Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field from an accredited institution, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable.
Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment.
Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E.
Applications reviewed weekly, with first review October 6, 2025
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO
$83k-101k yearly 60d+ ago
IT Systems Administrator - Tier 1+2
Roberts Hawaii 4.5
Network technician job in Scottsdale, AZ
About Roberts Resorts & Communities
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
Position Summary
We are hiring a hands-on IT Systems Administrator to own day-to-day IT operations across a distributed, multi-location environment (approximately 25 locations). This role provides both Tier 1 and Tier 2 support-handling frontline user support while also owning administration of core platforms and escalations. Responsibilities include Microsoft 365 administration, endpoint and network operations, baseline cybersecurity, provider coordination, and disciplined documentation/asset management.
Location:
On-site in Scottsdale, AZ.
Performance Objectives
Provide Tier 1 support and Tier 2 escalation for end users; triage, resolve, and coordinate onsite support when needed.
Administer and support cloud based identities including Microsoft 365 (users, groups, licensing, security settings), Adobe, Google Workspace and Apple Business Manager operations where applicable.
Manage endpoint standards, patching cadence, and common deployments; support multi-site networking troubleshooting and basic health monitoring.
Coordinate telecom/VoIP and connectivity troubleshooting with providers and contractors across locations.
Maintain IT documentation, inventory, renewal tracking, and vendor/contractor coordination.
Consistently meets agreed response and resolution targets for Tier 1 and Tier 2 requests across locations, with clear communication and reliable follow-through.
Reduces repeat issues by performing effective troubleshooting, documenting fixes, and applying root-cause remediation (not just temporary workarounds).
Maintains secure, stable operations through timely patching, controlled change practices, and minimal unplanned downtime.
Keeps identity and access hygiene strong (MFA enforcement, least privilege, and periodic access reviews) and responds effectively to phishing/compromise events.
Delivers accurate and on-time onboarding/offboarding and access changes; maintains clean licensing, device assignment, and user lifecycle records.
Manages providers and renewals proactively (telecom/VoIP, ISPs, domains/DNS, hosting, SaaS) to prevent service interruptions.
Maintains accurate inventories, current documentation/runbooks, and clear site/contractor instructions that improve support consistency.
Provides concise status reporting on recurring issues, risk items, and improvement opportunities; executes agreed improvements without disrupting business operations.
Core Technology Stack:
Microsoft 365 (primary stack)
Google Workspace
Apple Business Manager
Domain registrar accounts + DNS management (e.g., Cloudflare DNS)
Email perimeter security filtering
Microsoft 365 backup solution (platform familiarity preferred)
Hosted QuickBooks VM environment + Intuit QuickBooks Enterprise
WordPress web hosting
Adobe
Rent Manager (Accounting) (Hosted RDP Environment as well as a Web Portal)
Newbook (Reservations)
Hubspot - CRM (Marketing Dept is acting Admin)
Requirements
Key Competencies: Preferred
Demonstrated understanding of Tier 3 support concepts, including advanced troubleshooting methodology, root-cause analysis, change control, and escalation readiness for complex infrastructure issues.
Familiarity with device lifecycle workflows.
Experience supporting Microsoft RDP in a hosted VM environment.
Education & Experience:
5+ years in IT support/administration with Tier 2 responsibilities (or equivalent).
Hands-on Microsoft 365 administration experience (user, licensing, security/mail flow fundamentals).
Experience with cloud email security filtering, DNS management, and VoIP administration portals.
Experience supporting a distributed/multi-site environment and coordinating onsite support via contractors.
Strong troubleshooting, communication, and documentation skills.
Benefits and Perks
We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including:
Medical, Dental, and Vision coverage for you and your dependents
Employer-paid life insurance for peace of mind
A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans
80 hours of PTO plus 11 paid holidays to recharge and refresh
401(k) with a 3% company match to invest in your future
The chance to be part of an inclusive, supportive community where your contributions matter
Complimentary stay at one of our resorts - enjoy the lifestyle you help create!
Commitment to Diversity
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.
$62k-81k yearly est. 6d ago
Network Administrator
Safford Unif School District 1
Network technician job in Arizona
To oversee and maintain the SUSD Server and Application Software Systems and backup of Server Duties for the Server Administrator, and collaborate with one another and make recommendations to the Technology Services Administrator.
Specific Duties and Responsibilities:
Maintains network and infrastructure hardware system operations for the SUSD technology network environment. The responsibility of the District's systems to perform and operate at maximum performance and to also follow and meet industry standards.
Implements, maintains, and manages network operations and hardware systems and ensures the network systems are up and always running.
Installs, configures, upgrades, and patches, all network hardware and IOS applications for the District to maintain security and IOS updates as needed for District network infrastructure.
Serves as a lead advisor for the technology department and works in conjunction with the Technology Services Administrator to plan for system changes, upgrades, patches, or needs for network operational performance.
Maintains current backups of all network equipment and systems that require data backups which we are responsible for on premise.
Diagnose and resolve network-related hardware and software problems in a timely manner.
Make a recommendation of network-related hardware and software upgrades needed and migrations to upgrade equipment.
Researches, recommends, maintains and manages infrastructure to all network equipment.
Creates and documents and updates all network infrastructure and licensing documentation. Develop, document, analyze, create, test and modify District used systems.
Attention to detail, focus on the deployment of products, provide excellent customer service and schedule product updates during off hours.
Manages overall technical notification to field technicians and team to support them with the changes and fixes completed.
Maintains up-to-date knowledge in the field of network support and technology by attending training and workshops.
Effectively communicate technical information to staff in a positive manner.
Network Administrator as an advisor for Server Administrator and Field Technicians.
Work on trouble tickets to provide excellent customer service and support the Field Technician.
Spend time with the Server Administrator to learn and be able to maintain systems when the Server Administrator is not available or on vacation for the District.
Provide documentation and training to the Server Administrator of your role for maintaining high level systems. This means any system that would cause the entire system to be offline, or a school campus offline.
Performs other tasks or duties as assigned by the supervisor.
$61k-80k yearly est. 39d ago
Junior Network Administrator, Analyst, Tucson, AZ ONSITE (2 open)
RTX Corporation
Network technician job in Tucson, AZ
**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
Secret - Current
**Junior Network Administrator (P1) - 2 positions**
**Analyst Information Workplace Services**
**Raytheon Digital Technology**
**Classified Infrastructure Services - Collateral Network Engineering team**
**Tucson, AZ - Onsite Position/Active US Clearance required.**
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Join this high impact team as a Junior Network Administrator (P1) to ensure the smooth operation of classified network infrastructure at our Raytheon/RTX locations. The installation, maintenance, support, and monitoring of the network infrastructure will be performed. Candidate must have solid background supporting networks and have an active US Secret Security Clearance to be considered. This role is in Tucson, AZ and the role will be onsite at our facilities there, to work in classified computing areas. This role works mostly in the Tucson location Classified Collateral work areas.
**What you will Do:**
+ Maintain smooth operation of voice and data networks. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of hardware and software elements of data and/or voice communication network
+ Work in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc.
+ Work with network management software platforms.
+ May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings aligning with future requirements factoring in redundancy and required network uptime.
+ Prepares or ensures that appropriate network documentation exists, including operational instructions, technical diagrams, and other documentation. Where no documentation exists, assist in developing documentation.
+ Provide regular monitoring and network analysis regarding short- and long-range planning for in-house systems.
+ Assist with coordination of third-party maintenance for network equipment or with vendors for third-party support.
+ Willingness and availability to work outside normal business hours (evenings and weekends) as needed.
+ Must be able to work with general supervision and follow established procedures.
+ You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this.
**What you will Learn:**
+ You will apply your Network Engineering skills to defense-oriented programs.
+ You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this.
**Qualifications You Must Have:**
+ Typically requires a University/bachelor's degree with less than 2 years of relevant experience, will consider equivalent of a minimum 4 years of relevant Network or IT Systems Administration experience.
+ Experience with Networking equipment such as Cisco (or other product) routers, switches, firewalls, and/or intrusion detection systems, including software upgrades.
+ Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
**Qualifications We Prefer:**
+ We ideally need someone with Cisco ISE experience with 802.1X, SolarWinds, and setting up client server environments for government networks.
+ Security + and or CCNA certifications currently active.
+ Experience with current cabling and fiber standards.
+ Experience with access control list, security posture, and vendor best practices.
+ Experience with Visio diagramming and design capabilities.
+ 1-2 years of experience with network management software.
+ Willingness and availability to travel domestically as needed.
+ Knowledge of configuration and troubleshooting of encryption devices.
+ Effective customer service skills, including oral and written communications.
+ Experience with platforms such as IP telephony, NTP servers, GemOne, and SolarWinds.
+ Ability to work under time constraints.
+ Experience with classified computing, STIG compliance, and network refreshes
+ Current DoD Top Secret level security clearance
**What We Offer**
+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
+ Relocation Eligibility - This role is NOT eligible for relocation support.
**Learn More & Apply Now!**
**Please consider the following role type definition as you apply for this role.**
+ Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
**Clearance Information:** This position requires a current & active US security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
More information on our Tucson, AZ Location: *****************************
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$43k-59k yearly est. 9d ago
Junior Network Administrator, Analyst, Tucson, AZ ONSITE (2 open)
RTX
Network technician job in Tucson, AZ
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
Secret - Current
Junior Network Administrator (P1) - 2 positions
Analyst Information Workplace Services
Raytheon Digital Technology
Classified Infrastructure Services - Collateral Network Engineering team
Tucson, AZ - Onsite Position/Active US Clearance required.
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Join this high impact team as a Junior Network Administrator (P1) to ensure the smooth operation of classified network infrastructure at our Raytheon/RTX locations. The installation, maintenance, support, and monitoring of the network infrastructure will be performed. Candidate must have solid background supporting networks and have an active US Secret Security Clearance to be considered. This role is in Tucson, AZ and the role will be onsite at our facilities there, to work in classified computing areas. This role works mostly in the Tucson location Classified Collateral work areas.
What you will Do:
Maintain smooth operation of voice and data networks. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of hardware and software elements of data and/or voice communication network
Work in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc.
Work with network management software platforms.
May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings aligning with future requirements factoring in redundancy and required network uptime.
Prepares or ensures that appropriate network documentation exists, including operational instructions, technical diagrams, and other documentation. Where no documentation exists, assist in developing documentation.
Provide regular monitoring and network analysis regarding short- and long-range planning for in-house systems.
Assist with coordination of third-party maintenance for network equipment or with vendors for third-party support.
Willingness and availability to work outside normal business hours (evenings and weekends) as needed.
Must be able to work with general supervision and follow established procedures.
You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this.
What you will Learn:
You will apply your Network Engineering skills to defense-oriented programs.
You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this.
Qualifications You Must Have:
Typically requires a University/bachelor's degree with less than 2 years of relevant experience, will consider equivalent of a minimum 4 years of relevant Network or IT Systems Administration experience.
Experience with Networking equipment such as Cisco (or other product) routers, switches, firewalls, and/or intrusion detection systems, including software upgrades.
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer:
We ideally need someone with Cisco ISE experience with 802.1X, SolarWinds, and setting up client server environments for government networks.
Security + and or CCNA certifications currently active.
Experience with current cabling and fiber standards.
Experience with access control list, security posture, and vendor best practices.
Experience with Visio diagramming and design capabilities.
1-2 years of experience with network management software.
Willingness and availability to travel domestically as needed.
Knowledge of configuration and troubleshooting of encryption devices.
Effective customer service skills, including oral and written communications.
Experience with platforms such as IP telephony, NTP servers, GemOne, and SolarWinds.
Ability to work under time constraints.
Experience with classified computing, STIG compliance, and network refreshes
Current DoD Top Secret level security clearance
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation Eligibility - This role is NOT eligible for relocation support.
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a current & active US security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
More information on our Tucson, AZ Location: ****************************
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$43k-59k yearly est. Auto-Apply 10d ago
Server Administrator
Avening Management and Technical Services
Network technician job in Tucson, AZ
Install workstations, configure and maintain up to 30-40 FRCS/ICS systems as required by the physical and virtual servers at the site as needed.
Administer up to 30-40 FRCS/ICS operating systems including Defense Information Systems Agency (DISA) Security Technical Information Guide (STIG), benchmark, and hardening.
Load FRCS/ICS system application software and patches as required by the WS as needed.
Install servers, configure and maintain up to 10-20 servers as required by the WS as needed.
Administer up to 10-20 servers including DISA STIG, benchmark, and hardening.
Assist in performing backup of up to 10-20 C2 servers/databases as required by the WS.
Conduct troubleshooting and provide assistance with restoral actions for system outages and/or problems arising from patches and upgrades.
Maintain an inventory of all network hardware and software.
Install, configure, and troubleshoot server and workstations hardware, operating system software, and peripheral equipment such as printers, scanners, multifunction devices, as required.
Develop and maintain procedures for system operations and administration for continuity purposes.
Test and implement operating system and/or application software, and ensures current releases of software products from approved sources are in use.
Perform system backups to ensure expedient restoration of the systems and databases for the respective equipment. Ensure backups of network equipment configuration data are current.
Ensure Disaster Recovery Procedures are written and implemented, as required.
Resolve LAN related problems via interaction with 355th Communications
Squadron in person and/or through support tickets or, for 355 CES owned systems (including switches and routers), via direct configuration, troubleshooting, modification, in an expedited manner for critical infrastructure.
Provide customer training for new network systems.
Plan for current and future technology integration and works issues for compatibility and standardization based on current and projected customer needs.
Set up and maintain account restrictions and user rights. Utilize established password controls and procedures. Maintain user access controls (physical, personnel, software, and information security) using applicable security policies and regulations.
Assist IT security specialists with applicable security policies and regulations and conducts risk analyses and security tests and evaluations for each FRCS/ICS system on a quarterly basis at minimum.
Track network security patches on servers and client workstations and ensures completion.
Develop reports and submit to appropriate activities as required.
$64k-92k yearly est. 60d+ ago
IT Systems Administrator I
Casino Del Sol 4.1
Network technician job in Tucson, AZ
I.T. Systems Administrator Levels I, II, III
Department: Information Technologies (I.T.)
The Systems Administrator's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The System Administrator Levels I, II and III will equally apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in, order to maximize the benefit of IT systems investments. All levels are responsible for exact duties and tasks, share equivalent access to complete all duties, tiers may have additional projects and deadlines determined by department Management.
Duties and Responsibilities (Specific areas of responsibilities, included but not limited to).
Design and deploy new applications and enhancements to existing applications, software, and operating systems.
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
Ensure system connectivity of all servers, shared software, groupware, and other applications.
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
Ensure compatibility and interoperability of in-house computing systems.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
Conduct research on software and systems products to justify recommendations and to support purchasing efforts.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
Provide orientation and training to end-users for all modified and new systems.
Monitors, maintains, supports, and optimizes all network and surveillance systems software, hardware, and associated systems.
Applies proven communication, analytical, and problem-solving, skills to help identify, communicate, and resolve issues in, order to maximize the benefit of all system investments.
Manages and maintains system and surveillance related data storage and all recording media and/or devices.
Cleans and maintains camera domes regularly.
Installs new surveillance equipment in and around the Enterprise premises, such as cameras, mounts, pole adapters, camera housings, and lens packages.
Maintains inventory of all parts necessary for the maintenance of all network and surveillance systems.
Troubleshoots and repairs the network and surveillance systems, including, data storage, cameras, computers, printers, recordable media/devices, and all programmable technology.
Maintains and prepares records and reports that meet all regulatory requirements of all hardware and software repairs, including malfunctions.
Reports any, and all camera or system malfunctions to the Surveillance and IT management teams.
Additional working hours may be required.
Some travel may be required.
Performs other duties as assigned.
Knowledge, Skills, and Abilities:
Extensive experience with desktop and server operating systems, including all Windows Platforms.
Extensive application support experience with Microsoft Office and knowledge of programming of SQL Databases.
Working knowledge of a range of diagnostic, audit, and support utilities,
Demonstrated progressive experience in the management of a Technical Services team.
Strong understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Strong documentation skills.
Ability to absorb and retain information quickly.
Keen attention, to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Knowledge of applicable data privacy practices and laws.
Good project management skills.
Ability to conduct research into systems issues and products as required.
Ability to communicate ideas in both technical and user-friendly language.
Highly self-motivated, and directed, with keen attention, to detail.
Proven analytical and creative problem-solving abilities.
Able to prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Assists IT Team by providing backup/relief support for all positions, as necessary.
Demonstrated track record of reliability, responsiveness, and creativity.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Demonstrated track record of providing excellent guest service.
Sitting or standing for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Performs other duties as assigned.
Minimum Qualifications:
College diploma or university degree in the field of computer science, information sciences, or related field and/or 2 years equivalent work experience.
Certifications in CompTIA A+/Network + preferred.
Exceptional knowledge of computer hardware, including PC's, POS Terminals, Printers, etc.
Must be able to work any shift, weekends, holidays, and special events, as needed.
Must have employment eligibility in the U.S.
Must be able to retain a valid gaming license.
$70k-87k yearly est. 11h ago
Systems/Local Area Network (Lan) Administrator
Arizona Department of Administration 4.3
Network technician job in Phoenix, AZ
ARIZONA DEPARTMENT OF CORRECTIONS REHABILITATION & REENTRY
Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.
SYSTEMS/LOCAL AREA NETWORK (LAN) ADMINISTRATOR
Job Location:
Address: Information Technology (IT) Bureau
801 East Jefferson Street
Phoenix, Arizona 85034
**************************
Posting Details:
Salary: $68,400.00
Grade: 23
Closing Date: 01/19/2026
Job Summary:
Do you have a Bachelor's degree in Information Technology (IT) Computer Science, Network Engineering, or a closely related field? Are you a Cisco Certified Network Associate (CCNA) or higher (CCNP)? Come join our team of IT professionals. Apply today!
The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a Systems/LAN administrator who is a key member of the Information Technology (IT) infrastructure team, responsible for the design, implementation, administration, and support of network, server, storage, and virtualization technologies. This position provides expert-level support for enterprise systems, ensures high availability and security of infrastructure, and assists with escalated technical issues. In addition to maintaining on-premises systems, contributes to strategic initiatives such as cloud migration, network optimization, and cybersecurity operations. Develops procedures, documentation, and performance improvements that enhance service delivery across the agency.
Job Duties:
- Network and Infrastructure Management
- System Administration and Support
- Strategic Initiatives and Cloud Migration
- Documentation, Procedures, and Performance Improvement
- Drives on State business
- Performs other duties appropriate to the assignment
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- IT Operations concepts, including ITIL concepts, incident/problem management, change management, knowledge management, centralized configuration management database, escalation procedures, and root cause analysis
- Desktop Imaging processes and tool-sets, including Tanium and or Microsoft's System Center Configuration Manager (SCCM) for endpoint application package deployment
- General script writing, such as PowerShell, and Python
- Principles of business system analysis, including the analysis of procedures, equipment, and methods
- Information Technology processes and terminology
- Microsoft Operating Systems
- Microsoft Office products and other relevant technologies, including Microsoft Office Tenant administration such as Intune, SharePoint, OneDrive, and Teams
- Latest versions of Apple software and hardware
- Microsoft Active Directory and information security concepts
- Networking and wireless concepts
- Virtual Private Network (VPN)
- Project management
- Internet browsers, Proxy servers, and connectivity to the Internet
- Data communication security and privacy techniques
- Research methods and techniques
- Information technology systems design and implementation
- Server and desktop virtualization technology concepts, such as Hyper-V and VMWare
- Design effective testing environments for the implementation of technologies
- Mobile Device Management (MDM) technologies and solutions
- Enterprise Desktop security and application patching tools
Skill in:
- Business systems analysis and process improvement
- Enterprise desktop security and patch management
- Project management and technical documentation
- System design, implementation, and troubleshooting
- Research, analysis, and presentation of technical findings
- Mentoring and guiding IT staff on technical solutions
- Effective communication with users, management, vendors, and stakeholders
- Prioritize and manage multiple tasks
Ability to:
- Lift/carry approximately 50 lbs.
- Push/pull approximately 100 lbs.
- Walk/run approximately 1+ miles
- Evaluate new technologies and develop procedures
- Conceive a variety of solutions to extensive technical problems
- Evaluate, resolve, and implement solutions to customer problems and issues
- Observes, reviews, and checks the work of staff to ensure conformance to standards
- Interpret and adhere to Departmental policies and procedures
- Work in a prison environment
Selective Preference(s):
- Cisco Certified Network Associate (CCNA) or higher (CCNP)
- Microsoft Certified: Azure Administrator Associate or similar Microsoft certifications
- VMware Certified Professional (VCP) for virtualization expertise
- CompTIA Security+ or other cybersecurity-related certifications
- ITIL Foundation
- A Bachelor's degree in computer science, Information Technology, Network Engineering, or a closely related field
- Equivalent combination of education and work experience may be considered
Pre-Employment Requirements:
Employment is contingent on the selected applicant passing a background investigation and possibly a medical/physical examination.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
$68.4k yearly 6d ago
I.T. Technician
Mohave County, Az
Network technician job in Kingman, AZ
Mohave County Information Technology is looking to fill an I.T. Technician position from within the series below. I.T. Technician I -> Starting Salary - Range 7, $15.75 I.T. Technician II -> Starting Salary - Range 10, $18.22 I.T. Technician III -> Starting Salary - Range 13, $21.09
I.T. Technician IV -> Starting Salary - Range 16, $24.42
The Information Technology Department is a Customer Service focused department. Interpersonal skills and communicating with other county employees to assist them is a crucial skill to be successful in this role. This position will be in the Technical Services division working mostly in office with computers. There will be some travel required to Bullhead City, Lake Havasu City, and Colorado City using a county assigned vehicle. There is limited interaction with the public and public speaking. The working schedule will be Monday through Friday, 8:00 a.m. to 5:00 p.m. with holidays and weekends off.
About Information Technology:
It is the duty of the Information Technology department to provide the best possible customer service to all county employees and citizens of Mohave County. We seek to utilize technology to assist the county in creating the most efficient and effective organization.
Proud to Offer:
* Paid Time Off (PTO)
* 6.5 hours accrued bi-weekly (32+ hour employees only)
* 39 hours of PTO front loaded
* Regular accrual starts on 7thpay period
* Low-cost, high-value healthcare for you and your qualifying dependents
* Enrollment in Arizona State Retirement System
* Contribution rate of 12.00%
* 11 Paid Holidays
* Perform work with a greater purpose
* Assists Information Technology users in Mohave County with first-level technical support functions for standard, specialized software applications and automated business systems.
* Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies, and isolates errors, and implements technical solutions to solve problems.
* Picks up and delivers (by foot or motor vehicle of assigned route) interdepartmental and U.S. mail correspondence and packages at County sites.
* Provides first level technical support, training, and assistance to customers; explains standard, and guidelines; follows up with users to assure the incident is resolved.
* Analyzes and resolves incidents and requests regarding application software, hardware, or projects. Logs and tracks incidents and/or requests from identification through resolution using the appropriate tracking system.
* Refers complex incidents to appropriate level IT Technician.
* Documents work completed and maintains IT records; notifies manager and peers of unusual problems or problem trends in order to facilitate continued improvement of client services.
* Maintains absolute confidentiality of work-related issues and County information.
* Ensures the IT department mission, philosophy, and Mohave County's mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner.
* May participate in repair of, installation, or configuration of hardware, software upgrades, enhancements and revised functions, tests compatibility and performance with user.
* Communicates and acts in a professional manner with the public, co-workers, and work contacts.
* Takes a lead position on larger projects and more complicated tasks.
* As assigned, may review work of other staff for conformance to regulations.
* Trains and cross-trains fellow employees on system operations and usage.
* Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment
* Provides administration of a multiple server network.
* Plans and implements network security and data administration
* Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment
* Researches, evaluates and tests new technologies for existing and proposed network systems
* Troubleshoots problems related to any aspect of network systems and PC's
* Diagnoses, tracks resolves, and documents problems
* Identifies system problems and recommends possible solutions
* Corrects and tests software and hardware problems
* Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment.
* Configures network interface cards, protocols, cabling, routers, switches and hubs
* Provides technical specifications for new projects
* Performs diagnostics on suspected faulty components
* Writes general work plans and status reports for projects and presents plans to management
* Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards
I.T. Technician I:
* High School diploma/GED (General Education Degree).
* One (1) year consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral networks
* One (1) year experience in training, troubleshooting and providing technical support to systems users.
* OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.
I.T. Technician II:
* High School diploma/GED (General Education Degree).
* Two (2) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral networks
* Two (2) years' experience in training, troubleshooting and providing technical support to systems users.
* OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.
I.T. Technician III:
* High School diploma/GED (General Education Degree).
* Four (4) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral networks
* Four (4) years' experience in training, troubleshooting and providing technical support to systems users.
* OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.
I.T. Technician IV:
* Associate degree in Computer Science, Information Systems, Computer Engineering or related discipline.
* Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral networks
* Five (5) year experience in training, troubleshooting and providing technical support to systems users.
* OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.
* Personal computers and software application packages and development products.
* A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations.
* Data communications protocols and standards.
* Windows Desktop and Server Operating Systems.
* Router and TCP/IP configurations including but not limited to VLANS and routing protocols.
* Troubleshooting of personal computers and network/telecommunication architectures.
* Diagnose, document, and troubleshoot a wide variety of technical problems.
* Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
* Installing and configuring wireless networking equipment.
* Mohave County Personnel Policies and Procedures, and Department Regulations.
* Working in a technical environment with interlinked and changing priorities.
* Diagnosing, analyzing, and resolving technical problems in a network environment.
* Responding professionally, effectively and efficiently to customer service requests.
* Establishing and maintaining effective positive working relationships with co-workers and customers.
* Communicating verbally and in writing.
* Equipment selection for determining which tools and equipment are best suited for each job.
* Troubleshooting to determine the causes of operating errors and resolving causes.
* Complex problem solving for identifying complex problems and reviewing related information to implement solutions.
* Communicate technical ideas clearly and effectively both orally and in writing.
* Train and provide support to computer users.
* Perform personal computer system troubleshooting on both software and hardware problems.
* Implement or coordinate equipment repairs and solve software problems.
* Monitor and maintain network operations.
* Assist users in solving systems problems.
* Establish and maintain effective business relationships.
* Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment.
* Maintain records and write reports.
* Perform the essential functions of the job specifications with or without a reasonable accommodation.
$21.1-24.4 hourly 5d ago
IT Technician
Atlantica 3.9
Network technician job in Gila Bend, AZ
IT- Technician Department: IT
Role Purpose
The IT Technician is responsible for the operation, maintenance, and support of the organizations IT infrastructure and end-user computing environments. This role ensures the reliability, security, and performance of servers, networks, and end-user devices while providing hands-on support for day-to-day IT issues. The IT Technician manages Active Directory, server environments, network security, and IT asset registers, as well as supporting business-critical industrial IT applications. The position works collaboratively across departments to maintain high standards of IT service delivery, supporting both office and industrial environments. This role is part of a global team working toward common goals, operating as one company across all locations, with shared responsibility and clear accountability. We operate as one company, across all locations, with shared responsibility and clear accountability.
Key Responsibilities
Provide end-user support for hardware, software, and IT-related issues (desktops, laptops, servers, and peripherals).
Create and maintain Active Directory user and computer accounts, ensuring accurate access control.
Maintain and monitor server environments, performing daily and weekly checks on server room equipment.
Troubleshoot and resolve network issues (TCP/IP, subnets, DNS) and provide firewall management.
Support day-to-day business applications and handle user queries.
Ensure uptime and security of IT infrastructure, including servers, networks, and associated applications.
Maintain technical documentation for existing IT services and systems.
Support and implement IT infrastructure and network projects, ensuring timely and high-quality delivery.
Maintain onsite IT asset registers and ensure IT inventory accuracy.
Ensure all IT issues are logged in the Helpdesk system and resolved within agreed timelines.
Perform operating system upgrades and patch management for all Windows environments.
Provide general infrastructure support, including occasional out-of-hours or remote assistance as needed.
Support and maintain industrial IT systems (DCS/SCADA, industrial ethernet, field buses, OSIsoft PI, CCTV platforms).
Assist with cloud-based networking and distributed IT systems.
Education & Certifications
Degree in Information Technology or related field.
Industry certifications (A+, N+, MCSA, MCSE, or similar) highly valued.
Personal Skills
Strong problem-solving and analytical abilities.
Excellent communication and interpersonal skills.
Proactive, self-motivated, and highly organized.
Able to manage multiple priorities and perform under pressure.
Collaborative and inclusive, able to work effectively in a team environment.
Integrity, discretion, and commitment to service quality.
Technical Qualifications
25 years experience as IT Technician, Network Support Technician, Systems Administrator, or similar role.
Experience installing, configuring, maintaining, and troubleshooting desktop and laptop computers and operating systems.
Proven experience with server management, Active Directory, and network infrastructure.
Experience with cloud-based networking and remote IT support.
Working knowledge of network security, firewalls, and access controls.
Familiarity with industrial control systems (DCS/SCADA, field buses, industrial networks) and CCTV platforms.
Strong experience in maintaining IT asset registers and technical documentation.
Advanced troubleshooting skills for both hardware and software issues.
Key Competencies
Technical expertise in IT systems administration and user support.
Strong troubleshooting and incident management skills.
Effective communicator, able to explain technical issues to non-technical users.
Proactive approach to continuous improvement and process optimization.
Accountable, results-oriented, and aligned with company values.
Company Culture
We operate in a culture of trust, shared goals, and accountability. Regardless of your location, you are part of one team working toward the same mission.
PI9a43621d67e8-31181-39426845
$36k-69k yearly est. 8d ago
IT Network Administrator 13524
Desert Diamond Casino
Network technician job in Tucson, AZ
Under direct supervision of the IT Infrastructure Manager Responsible for daily administration of a network/server environment. Installs, configures and maintains system software. Monitors network performance, troubleshoots issues that are more complex and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. Creates and maintains a disaster recovery, security and backup and restore plan and policy. May conduct evaluation of new technologies to optimize network efficiency and performance. Performs as a specialist on complex technical and business matters. Work is highly independent.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
* Administers the network utilizing one or more TCP/IP or non-TCP/IP networking protocols, Cisco infrastructure, and/or one or more UNIX-based and Microsoft based operating systems.
* Ensure Compliance with all state, Tohono O'odham Gaming Enterprise and Tohono O'odham Gaming Office Tribal Gaming Regulations.
* Configure, install and maintain all routers, switches, firewall and VPN.
* Evaluates and/or recommends purchases of computers, network hardware, peripheral equipment, and software; provides technical consulting services to department/organization regarding use of computers and networks to satisfy business needs.
* Installs, configures, and maintains, networks, Ethernet networks, network cabling, and other related equipment, devices, and systems.
* Performs and/or oversees network software and application development, installation, and upgrades; maintains site licenses for department/organization. Examples include Cisco Call Manager, and SecureCRT.
* Plans and implements network security, including building firewalls, applying cryptography to network applications.
* Analyzes customer service telecommunications needs and current delivery systems and programs, and develops and coordinates the implementation of new and/or enhanced customer service systems and programs, as appropriate.
* Provides support in-person, email, and via telephone for network information services.
* Troubleshoots networks, and network systems, and applications to identify and correct malfunctions and other operational difficulties.
* Project manager for projects to ensure completion by deadline.
* Maintain security of LAN/WAN environment.
* Maintain network and VoIP Infrastructure on a 24/7 basis.
* Maintains a good communication with co-workers and maintains a positive and professional work environment.
* Work with team members to create innovative solutions to technical problems.
* Contributes to a team effort and accomplishes related results as required.
* Knowledge of Tohono O'odham Gaming Enterprise's Internal Controls(IC's) and Minimum Internal Control Standards (MICS).
* Performs other duties as required.
Job Requirements:
Minimum Qualifications:
Education and Experience: Bachelor's degree in Computer Science or related field required plus 5 years as a full-time, hands-on, multi-property Network Administration; or equivalent combination of education and experience. Relevant and direct experience may be considered in lieu of degree requirement. Cisco CCNA level certification preferred. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:
* Knowledge of relevant state-of-the-art technology, equipment, and/or systems.
* Knowledge of customer service standards and procedures.
* Knowledge of telecommunication systems.
* Knowledge of Voice over IP (VOIP) telecommunication systems.
* Knowledge of computer hardware and software and telecommunication systems.
* Knowledge of current developments and technological trends in computer hardware and software.
* Knowledge of a range of computer networking systems and languages.
* Knowledge of available computing and/or network hardware and peripheral equipment.
* Knowledge of federal copyright laws as they pertain to the use of computer software.
* Knowledge of computer and/or network security systems, applications, procedures, and techniques.
* Excellent knowledge of, Cisco IOS, VOIP, VPN, VLAN, and Internet services.
* Excellent knowledge of voice and data communications systems including hardware and software.
* Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.
* Ability to install, configure, and maintain telecommunications systems, and/or related hardware and software.
* Ability to identify and resolve computer system malfunctions and operational problems.
* Ability to provide technical guidance and training to end users.
* Ability to communicate technical information to non-technical personnel.
* Ability to perform preventive maintenance on network hardware and software.
* Ability to analyze and resolve network problems.
* Ability to determine network problems and to coordinate hardware and/or software solutions.
* Records maintenance skills.
* Ability to foster a cooperative work environment.
* Ability to communicate, read, and write clearly in basic English.
* Ability to demonstrate outstanding guest service at all times.
* Ability to prepare and produce reports.
* Technical writing skills.
* Skill in organizing resources and establishing priorities
* Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
Physical Demands:
While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds. Work Environment: Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.
$53k-78k yearly est. 1d ago
IT Community Technology III
Capital Consultants Management Corporation 4.4
Network technician job in Scottsdale, AZ
We re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
The IT Community Technology III role is responsible for providing technical support, troubleshooting, implementation of community-based technology solutions, and serving as a team lead for the Community Application Support team. This role acts as the primary Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community systems, ensuring smooth operations for CCMC s 250+ master-planned communities. Additionally, the position includes on-call support responsibilities and is expected to maintain 25% billable time through project-based work and advisory services.
RESPONSIBILITIES
1. Community Software Support & User Assistance
Ensure community staff and managers have proper access to required systems.
Assist with user onboarding, account setup, and permissions management.
Support training and best practices adoption for community technology.
Maintain data integrity and system performance monitoring.
2. Backend Support & Tier One Responsibilities
Serve as Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community platforms.
Provide first-line troubleshooting for software issues, data discrepancies, and access problems.
Escalate unresolved or complex cases to Tier Two support, vendors, or internal IT teams.
Document common issues and resolutions in a knowledge base to streamline future troubleshooting.
3. On-Call Support & Incident Management
Participate in on-call rotation to provide after-hours support for critical issues impacting community operations.
Respond to emergency system outages or security incidents within SLA guidelines.
Escalate high-impact incidents to IT leadership and vendors as necessary.
4. Training & Documentation
Develop and conduct training sessions on VMS, SmartWebs, Homewise Docs, and security best practices.
Create and maintain knowledge base articles, FAQs, and troubleshooting guides.
Assist community managers in leveraging technology to optimize operations.
5. Vendor & Stakeholder Collaboration
Act as a liaison between communities, IT leadership, and software vendors to ensure smooth system performance.
Participate in Quarterly Business Reviews (QBRs) with key technology vendors.
Provide feedback to vendors on system issues, enhancement requests, and troubleshooting improvements.
6. Leadership & Mentorship
Serve as team lead for the Community Applications Support team, providing guidance, mentorship, and informal supervision of day-to-day tasks.
Train and coach Community Support Tech I and II team members to build skillsets and ensure consistent support delivery.
Collaborate with IT leadership to improve team workflows, knowledge sharing, and professional development.
7. Key Performance Indicators
Billable Time Contribution: Maintain 25% billable time (Includes project work, advisory, and value-add services).
User Satisfaction Score: Maintain 4.2/5.0 rating on IT Support feedback surveys.
REQUIREMENTS
Minimum Qualifications
Bachelor s degree or equivalent experience in IT, Computer Science, or Business Technology.
3 - 5 years of IT experience, preferably with community management technology.
Strong expertise in networking, cloud platforms, and SaaS applications.
Ability to work independently and handle multiple priorities in a fast-paced environment.
Ability to travel up to 50%
Preferred Qualifications
Previous experience supporting VMS, SmartWebs, Homewise Docs, or similar SaaS applications.
Familiarity with association management software and HOA/community technology.
Experience in IT incident management and vendor coordination.
COMPETENCIES
Functional/Technical Skills required working in IT systems
Executing proposals with advanced scheduling skills for project phases
Highly adaptable in multiple business settings
PHYSICAL REQUIREMENTS
Lifting: Lifting up to 100 lbs
Mobility: Might require ladders, lifts, walking across a community/office
Working conditions: May require working outdoors depending on the requirement of the project with hybrid Office, Sites, or WFH. Hybrid work environment with occasional onsite community visits. On-call support rotation is required, including some evenings and weekends. Must be able to travel as needed to community locations. Ability to travel up to 50%
Personal protective gear: Required when operating a lift on a rare occasion, full body harness which will be paid for by the community project
Extended Sitting or Standing: May be required occasionally dependent on the project/project type. Capability to sit or stand for extended periods during meetings or events
Manual Dexterity: Skills in using technology, including computers, mobile devices, computer systems, and controllers (Cabling/Wiring/terminating cabling)
Driving: Ability to operate a motor vehicle for travel in remote cities outside home base (Scottsdale) which includes rentals. MVR review will be conducted (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
What we offer:
Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!
$34k-60k yearly est. 11d ago
IT Service Desk Administrator
EV Group, Inc.
Network technician job in Tempe, AZ
Job Title: IT Service Desk Administrator
Classification: Non-Exempt
The IT Service Desk Administrator serves as the first point of contact for internal customers. This important role within EVG North America, provides comprehensive IT support across the organization. This position is responsible for managing a complete inventory of IT Assets, including equipment, hardware, software, and supplies. The role involves proactive troubleshooting, maintenance of IT resources, and oversight of the online ticketing system. As a non-exempt position, it demands high accountability for upholding the corporate image and integrity, which may require exceptional effort, potential travel, and flexible working hours.
Essential Duties and Responsibilities:
To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Offer IT support to both local and remote staff members.
Help with troubleshooting hardware and software.
Contribute to IT project implementations with solution assistance.
Efficiently log, prioritize, and direct user inquiries and incident reports.
Maintain thorough documentation of all support activities.
Oversee the lifecycle management of IT equipment, including:
Receipt and inventory tracking.
Coordination of maintenance or warranty claims with vendors.
Execution of equipment lifecycle procedures.
Setup and decommissioning of IT hardware.
Additional Duties and Responsibilities:
Provide support for standard client software applications, including MS Office suite, Adobe Suite, and more.
Respond to inquiries via email, over the phone, in person, or via ticket system.
Aid in the research and acquisition of computer accessories and supplies.
Commitment to provide exceptional customer service.
Qualifications / Education / Skills and Experience:
An associate or bachelor's degree in a relevant field, or 2-4 years of experience in a related IT role.
Proficiency in handling sensitive information with discretion.
Tech savvy, experience working in a tech-related field.
Strong communication skills and professional demeanor with all company levels and clients.
Advanced proficiency in PC usage and applications.
Ability to diagnose and resolve technical issues.
Physical Demands:
While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds.
Visual acuity required.
Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally. his position also requires sitting for extended periods of time.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.