Network technician jobs in Arlington, VA

Insight Global is seeking a Senior Service Desk Analyst to join a lean IT team in Arlington, VA. The immediate need is to deploy and image laptops, support users across two locations, and drive improvements in customer service and mobile device management. The role is onsite during the contract period, with potential for hybrid flexibility upon conversion. This is slated as a 3-6-month contract-to-hire full-time position. *Candidates must be able to work on W2 without sponsorship now and in the future* Key Responsibilities: Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain Mobile Device Management solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and Mobile Device Management operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with Mobile Device Management (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other Mobile Device Management platforms. Experience with endpoint management tools. Work Environment & Schedule Team of 6, individual contributor (no mentoring/training responsibilities). 6-8 tickets/day; expected to take on a larger share to support current system admins. Contract period: 8-hour days (7:30-4:30 or 8-5, with 1-hour lunch). After conversion: Hybrid schedule (3 days onsite/2 remote), flexible hours. Career growth opportunities available; potential to advance in tech stack and leadership. No on-call required during contract (only 2 calls/year expected). Compensation: $35/hr to $43/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law

**U.S. Citizenship Required With TS/SCI Security Clearance** Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll go beyond basic troubleshooting by handling more advanced technical issues, supporting cloud-based systems, and escalating complex incidents when necessary. You'll play a key part in keeping operations running smoothly while delivering exceptional service to end users. This is a great opportunity for someone with foundational Information Technology (IT) experience who is ready to take the next step in their career. Join a collaborative team where your problem-solving skills and contributions are valued every day. Key Responsibilities: Respond to technical inquiries and support requests via phone, email, or chat, delivering a positive customer experience with prompt and effective solutions. Accurately document issues, troubleshooting steps, and resolutions in the ticketing system, ensuring alignment with established SLAs and SLOs. Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows, and collaboration tools (e.g., Microsoft Teams, Outlook), escalating more complex incidents when necessary. Maintain and contribute to the internal knowledge base by documenting known issues, workarounds, and best practices to support faster issue resolution. Collaborate with higher-tier support teams and other IT units to ensure timely resolution of escalated issues and promote smooth service delivery. Assist users in navigating the secure Azure enterprise environment, offering technical guidance to reduce repeat issues and improve end-user confidence. General Responsibilities and Duties: Receives and logs customer issues/requests and documents per standards. This includes, recording all interactions with customers, assigning priority, classifying issues and clearly indicating the resolution of the issues in the incident tracking system. Performs triage on incoming customer issues that are more complex and attempts to resolve using the provided knowledge articles. This activity includes issue research via the knowledge management system, documents all steps taken to resolve in the incident ticket and escalates to the responsible party in order to minimize the amount of time taken to resolve customer issues. Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the knowledge articles in the problem ticket. Adheres to Service Desk ticket handling procedures. This may include notification to higher Service Desk tiers for urgent and special consideration incidents. Performs incident follow up with contacts to provide exceptional customer satisfaction. Through provided training develops and maintains knowledge of the incident tracking system. Through provided training, develops and maintains knowledge of customer business applications and environment. Understands the customer Service Level requirement metrics and objectives. Has a focus on continuous service improvement. Provides input for departmental reports. Strives to build the capabilities of teammates. Seeks opportunities to improve own knowledge, skills and performance and is receptive to constructive criticism. Other supporting duties as directed. Minimum Qualifications Associate or Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent foundational knowledge in software development or scripting. Minimum of three (3) years of experience in an IT support or customer service role, with a strong emphasis on end-user satisfaction. Solid technical background with at least three years of hands-on experience supporting Microsoft Windows environments; familiarity with Azure services and a strong Security Clearance Active TS/SCI clearance Certifications Must possess a DoD 8140 compliant certification (e.g., Security+, CEH, CySA+) enabling privileged access on a National Security System (NSS). Microsoft Azure technical certification is preferred (e.g., AZ-900, AZ-104) demonstrating proficiency in cloud concepts and services. Required Job Specific Skills Ability to develop and apply PowerShell scripts to automate routine tasks, streamline processes, and support system management. Familiarity with Jira Service Desk for ticket tracking, workflow management, or administrative configuration. Experience supporting and troubleshooting Windows Server operating systems in a production environment. Understanding of and experience applying IT Service Management (ITSM) best practices, ideally based on ITIL frameworks, to ensure efficient and customer-focused service delivery. Strong analytical and problem-solving skills with high attention to detail. Ability to thrive in a fast-paced, high-visibility environment, with a demonstrated capacity for rapid learning and adaptability. Willingness to learn cloud technologies. Experience writing and troubleshooting scripts in PowerShell, Bash, Python, or similar scripting languages. Basic understanding of core networking concepts such as IP addressing, DNS, DHCP, and VPNs. Proven ability to communicate clearly and effectively, both verbally and in writing, with a customer-first mindset. Other Job Specific Skills Demonstrates a friendly, courteous demeanor in customer interactions. Expresses empathy and takes issue ownership when dealing with difficult customer situations Driven to meet the speed of answer objective by being a team player during high workload fluctuation. Using a knowledge document works independently and maintains a high-degree of professional conduct. Technical expertise in: Microsoft Windows Operating Systems Microsoft Office Network Connectivity Workstations (PC) troubleshooting Rapid learner of new software applications Ability to interact effectively with others Aptitude to multi-task workloads Ability to remain calm and courteous in periods of stress Ability to work with broad range of experience levels Good administrative and organizational skills Excellence in knowledge management

Join a People-First MSP That Has Been Supporting the DC Metro for 30+ Years If you're looking for a place where your work truly matters , where clients appreciate your impact, and where leadership invests in your growth, this is the opportunity. This established, long-standing Managed Services Provider has been supporting small to mid-sized businesses across the DC metro area for over three decades. Their philosophy is simple: treat clients like partners, eliminate IT headaches before they happen, and build a team of engineers who genuinely love what they do. You'll be joining a tight-knit group of tech professionals who value collaboration, technical curiosity, and doing things the right way. They've built a reputation on proactive support, exceptional customer service, and a culture where your success directly contributes to the success of the business. Expect a stable environment, long-term client relationships, and a company that's been growing steadily year after year. Why You'll Love Working Here 30+ years of proven stability and growth A friendly, supportive culture-no egos, no burnout factory Leadership that listens, invests, and promotes from within Work that makes a difference for real businesses every single day Excellent benefits fully paid by the company This is the type of company where people stick around because they feel valued, trusted, and empowered. Position: IT System Administrator Tier 2.5 - MSP You'll serve as a trusted technical resource for clients throughout Northern VA and DC, providing hands-on support for desktops (Windows/Mac), networking, servers, and cloud environments. If you enjoy variety, solving problems, and working directly with end users in a friendly, relationship-driven MSP-this is a great match. What You'll Be Handling: Microsoft Exchange & Office 365 Windows & mac OS support Firewalls & switching Windows Active Directory Hyper-V & VMware ConnectWise, Kaseya, and related RMM tools Microsoft Azure support Onsite client visits across Northern VA Salary & Benefits Salary: $80,000 - $95,000 Location: Herndon, VA Benefits include: Paid vacation & sick leave Fully company-paid health, dental, and vision insurance Company-paid life, short-term, and long-term disability 401(k) with up to 4% company match Mileage reimbursement

This posting is for a contract assignment and is not a full-time employment offer. Candidates selected for roles will be employed as contract workers through an approved 3rd party for the duration of the specified project Our clients Information Technology and Data Analytics (IT&DA) organization Specialized Infrastructure Operations group is currently seeking a Contract Senior Systems Administrator to support the team in Herndon, VA. The client delivers complex solutions in challenging environments, supporting our Mission Operations Portfolio by designing, building, testing, deploying, and maintaining critical platforms for commercial and government clients. We prioritize innovation and collaboration to improve the world, embracing diversity, equity, and inclusion. Our welcoming environment fosters professional growth and meaningful contributions, from the seabed to outer space. The Senior System Administrator will handle system administration tasks, including infrastructure management, information security, software installation, and configuration control. This role involves creating innovative solutions to technical challenges, providing system support with modern tools, and overseeing the design and performance of computing systems for effective capacity planning and disaster recovery. Position Responsibilities: Oversees system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture Provides complex problem resolution, root cause analysis and technical support for delivery systems Participates in the design, validation and configuration management of computing delivery systems Plans and coordinates system changes Administers user system access and establishes safeguards to protect information to meet security requirements Oversees activities to monitor system performance to support capacity planning, backup and disaster recovery planning Mentors, leads and trains others This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Successfully completed a Tier 5 Investigation (T5), formerly known as a Single Scope Background Investigation (SSBI) by the federal government within the last 5 years or agreed to enter a Continuous Vetting program such that 5 year updates are no longer required 5+ years of experience as a systems administrator 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership ACTIVE FULL SCOPE POLYGRAPH PRE START Preferred Qualifications (Desired Skills/Experience): 5 or more years' related work experience or an equivalent combination of education and experience Active certifications in Cloud, INFOSEC, etc. Experience with Virtualization (AHV, VMWare ESXi, Hyper-V, etc.) Experience with VDI infrastructure, monitoring infrastructure, securing infrastructure, documenting in confluence and task tracking in Jira Benefits Information *Optional Benefits: Medical, Dental, Vision, 401K Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

IDR is seeking a Network Administrator to join one of our top clients in the Mid-Atlantic region. This travel-based role is pivotal for ensuring seamless network operations across multiple sites in the Mid-Atlantic region, providing hands-on support and maintenance of network infrastructure. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Network Administrator: Configure, install, and maintain network equipment such as routers, switches, firewalls, and access points to ensure optimal performance. Perform field service tasks including punch downs, circuit installations, and closet setups, traveling to various sites as needed. Support and troubleshoot VoIP and telephony systems, ensuring high call quality and system uptime. Diagnose and resolve network performance issues using a methodical, root-cause-driven approach. Required Skills for Network Administrator: Over 5 years of hands-on experience in network administration, field support, or related IT infrastructure roles. Proficiency in configuring and troubleshooting network components such as switches, routers, and circuits. Strong understanding of network protocols, cabling standards, and connectivity troubleshooting. Working knowledge of VoIP and telephony systems. Ability to travel. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

🚨 NOC Analyst (Tier 1/2) 📍 Remote (Future on-site: Washington, DC) 🛂 U.S. Citizenship Required - Eligible for Public Trust 🕒 24/7 Shift Environment (Nights/Weekends Required) Join a mission-driven team supporting critical U.S. government operations. As a Monitoring & Incident Response Analyst, you'll be on the front lines ensuring network and infrastructure services stay healthy, available, and secure. This role is ideal for someone who thrives in fast-paced environments and is ready to step up during high-impact incidents. 🔧 What You'll Do Monitor network, systems, and critical services in real time Perform Tier 1/2 troubleshooting and respond to service alerts Handle escalations from the Service Desk (tickets, calls, MS Teams) Coordinate incident bridges and track remediation efforts Document incidents, updates, and after-action reports Maintain SOPs and ensure operational readiness Work closely with Network Engineers, service providers, and leadership during outages 🎯 What You Bring 4+ years in IT operations or technical support Strong Windows support experience + proficiency in MS Office Hands-on with ServiceNow, Remedy, or similar ITSM tools Excellent communication, multitasking, and incident coordination skills Ability to work independently under pressure Ability to obtain/maintain Public Trust clearance (10+ weeks) U.S. Citizen, flexible to work 24/7 rotating shifts ⭐ Preferred Skills Prior NOC or Service Desk experience Reporting and metric-based analysis Active DOJ Public Trust clearance

Clientmind Recruiting is seeking a System Administrator to support systems administration, networking, and security across a Microsoft-centric environment for a client in the Greenbelt, MD area. This role combines hands-on systems management with end-user support and will play a key part in maintaining a secure, reliable infrastructure. Key Responsibilities Administer and maintain Microsoft 365 cloud environments, including Azure, Entra ID, Defender, Endpoint Manager, Exchange, Teams, SharePoint, and OneDrive. Manage system administration tasks across Windows and Linux environments, including configuration, maintenance, patching, and troubleshooting. Support implementation and management of security controls aligned with frameworks such as NIST 800-53, NIST 800-171, and CMMC. Oversee networking and network security, including firewalls, VPNs, WiFi, VLANs, and network segmentation. Manage virtualization platforms (VMware, Docker, and/or Azure-based virtualization). Support backup and disaster recovery systems, monitoring, and incident response processes. Provide technical support to internal users and maintain detailed documentation. Required Skills & Experience Strong background in system administration and security within regulated or compliance-driven environments. Experience with Microsoft 365 administration across the full suite of platforms and services. Solid understanding of networking fundamentals, firewalls (pf Sense preferred), VPNs (OpenVPN preferred), and segmentation strategies. Familiarity with virtualization technologies-on-premises and cloud-based. Experience applying DISA STIGs or similar hardening standards. Strong communication, organization, and time-management skills. U.S. Citizenship required. Preferred Experience DevOps tools such as Git or SVN. Android device management and MDM solutions. PBX system support. Intrusion detection systems, SIEM tools, or SOC workflows.

Job Title: Network Engineer (Top Secret/SCI Cleared) Duration: Permanent, Direct Hire Salary Range: $80-150,000 (negotiable based on experience) As a Network Engineer, you will review and evaluate IT infrastructure and systems to ensure adherence to organizational and mission requirements. You will design, implement, and maintain secure, high-performance network environments. Responsibilities: • Designing, planning, and building communications networks. • Configuring routers, switches, firewalls, and VPN concentrators for LAN/WAN systems using appropriate protocols. • Coordinating LAN/WAN hardware and software improvements or enhancements. • Monitoring network performance using industry-leading technologies. • Developing innovative engineering solutions and applying structured design methodologies. • Planning the implementation of network enhancements. • Analyzing requirements to develop technical solutions for complex challenges. • Performing maintenance and upgrades of network components, including servers, routers, switches, firewalls, and remote access systems. • Ensuring network integrity, connectivity, policy compliance, and system backup and recovery capability. • Supporting acquisition of hardware, software, and subcontractor services when necessary. • Creating plans and configurations for data communication networks. • Evaluating new communications technologies to improve network capabilities. • Maintaining current knowledge of assigned technologies and emerging trends. • Designing and integrating hardware and software components for enterprise networks. • Providing guidance and mentorship to less-experienced network personnel. Qualifications: • Bachelor's degree in information systems, engineering, or a related field (or equivalent work experience). • 5-8 years of experience in network administration. • Have an active DoD Top Secret clearance with SCI eligibility. • DoD 8570/8140 IAT Level II certification. • One of the following networking certifications: Brocade, Cisco (CCNA / CCNP), Juniper (JNCIA / JNCIS / JNCIP), Aruba • Hands-on experience with Aruba networking systems. • Experience with routing protocols. • Excellent verbal and written communication skills. • Willingness to learn and adapt in a fast-paced environment.

About you: The ideal candidate will have a minimum of 3+ years of Network Operations Center or comparable technology experience, preferably with a Bachelor's or Master's degree in a related field. Vendor certifications and/or experience may be considered as an alternative to the degrees. This position is on-site at our Ashburn, Virginia location and cannot be done remotely. The successful candidate will also have: Cisco Certified Network Associate (Compulsory), CCNP, CCIE etc. Hands on configuring and troubleshooting experience on router, switches / firewalls / multiplexer/ networking devices A solid understanding of the OSI or TCP/IP model A good understanding of, and experience with, most of the following network technologies: 802.1q, HSRP, OSPF, BGP, NAT, ACLs, IPSEC, and SNMP. Knowledge of MPLS, LDP, and VRFs strongly desired Excellent cross-team collaboration, technical skills, and clear communications are required Experience / knowledge on monitoring tools like SolarWinds, WhatsUp Gold etc. Good knowledge on SolarWinds tools NCM and NPM is a plus Flexibility to work on 24*7 environment The primary roles and responsibilities you'll have in this position: Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coordination with partners on network optimization. Undertake data network fault investigations in network environments using information from multiple sources. Secure network systems by establishing and enforcing policies, defining and monitoring access To handle activation/installation/upgrade calls Provide remote troubleshooting and fault finding assistance and guidance if issues occur upon initial installation. Coordinate with vendors and update customer regarding network maintenances. Speak to customers via email and phone for requirements capture/update. Properly update notes to customer within given timeline. Proper coordination with vendors to resolve the issue, also, to initiate escalations as per the published Vendor SLAs and internal policies. Coordinate with vendor Service Managers proactively to maintain the network stability. The successful candidate will be able to understand and drive solid requirements and then use those to deploy, configure, test, and activate networks. Monitor customer network and coordinate proactively with customer and vendor to troubleshoot the issue(s). To prepare reports daily / monthly / quarterly and otherwise as required. Monitor video circuits on Nimbra Vision monitoring tool.

The selected candidate will be responsible for the following: Support the ITP network infrastructure, perform all routine maintenance activities, provide guidance on upgrades and system recapitalization, perform availability/capacity management. Oversee High Speed Guard Cross Domain solution that supports the transfer of data between multiple classification domains. Support all documentation to effectively capture the configuration baseline. Design and support system recapitalization plans to account for capacity growth and changes as directed by the customer. Serve as the subject matter expert on all ITP network infrastructure. Basic Qualifications: Bachelors degree and (12)+ years of prior relevant experience or Masters with (10)+ years of prior relevant experience Prior leadership responsibilities Excellent written and oral communication skills Experienced and adept at developing and maintaining technical documents, analyses, and reports Experienced with preparing and presenting briefings to senior customer management, and customer stakeholders Working knowledge of defense-in-depth principles, network/HW/SW security architecture, network topology, IT device integrity, and common security elements Active Top Secret government security clearance; ability to obtain DHS EOD SCI Preferred Qualifications: Master's degree from an accredited college or university in IT Management, Engineering, or related field Proven experience (10+ years) in IT service delivery management Experience with User Activity Monitoring products and platforms Experience with Everfox High Speed Guard Platform Experience with Cisco, Juniper LAN/WAN network infrastructure Experience with Palo Alto Firewalls DHS Cleared preferred CCNP or Higher ForcePoint/FirePower Experience

We're hiring a Network Engineer to help design, build, and support a secure, high-availability enterprise network spanning voice, collaboration, data, and wireless. You'll own projects end to end-from architecture and documentation through deployment and ongoing operations-partnering with internal teams and external vendors to deliver resilient, well-instrumented connectivity across a global footprint. What you'll do Lead and contribute to network projects Recommend solutions for strategy, performance, and security; design and operate voice, data, and wireless services. Engineer and standardize the network Develop specifications, standards, and reference architectures; drive improvements in scale, security, and manageability. Optimize and modernize Analyze current-state infrastructure to improve reliability, efficiency, and ROI; plan for capacity and growth. Vendor and SOW management Coordinate with vendors to ensure scopes of work are accurate and implementations meet requirements. Operate and support Troubleshoot and resolve incidents to minimize business impact; perform routine and emergency maintenance across networking gear. Performance and observability Define and track KPIs for network health; contribute to capacity planning and performance tuning. Resilience and continuity Support DR/BC strategies to achieve minimal downtime; participate in testing and documentation. Collaboration and escalation Partner with adjacent IT teams to diagnose and resolve cross-domain issues; document resolutions in the knowledge base. Ownership and delivery Take the lead on assigned projects, follow work plans, and meet deadlines; participate in on-call rotation for 24/7 coverage. What you'll bring Education/Experience Bachelor's degree preferred (or equivalent experience). 5+ years supporting large, Cisco-centric enterprise networks and voice environments. Experience in regulated, client-service-oriented industries preferred. CCNA/CCNP (or equivalent demonstrated expertise); CCIE is a plus. Technical skills Strong grounding in routing/switching and network architecture: SD-WAN, QoS, BGP, EIGRP, and core TCP/IP. Hands-on with Cisco technologies: SD-WAN, Identity Services (ISE), Nexus (NX-OS), Catalyst 9K/9400 series. Security and cloud networking exposure: next‑gen firewalls (e.g., Palo Alto), secure access (e.g., Prisma Access), major cloud networking (e.g., Azure). Scripting/automation familiarity: Linux and Ansible for network automation a plus. Proficiency with Windows environments and productivity tooling. Problem solving Ability to analyze complex issues, introduce fit-for-purpose solutions (technology or process), and drive to resolution. Experience balancing standardization with practical constraints in dynamic environments. Communication Translate complex technical topics for non-technical stakeholders; create clear reports, runbooks, and procedure docs. Confident presenting to managers, partners, and broader audiences. Professionalism Detail-oriented, discreet, and client-focused; comfortable in high-energy, fast-changing settings. Strong prioritization and time management across multiple concurrent initiatives. Why this role High ownership across a modern, global Cisco ecosystem Blend of architecture, implementation, and operations Opportunity to raise the bar on reliability, security, and automation

The Network Engineer's role is to ensure stability, integrity, and efficient operation by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. The Network Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues with multiprotocol routers, multilayer switches, network security devices, and network management systems. xevrcyc This Network Engineer will also mentor and provide guidance to the Systems Engineer staff.

Are you a Data Center Engineer located in VA / MD and looking for a company to grow your career?🌐 We are hiring multiple full time Data Center Engineers for our client who are a leading MSSP supporting a Global Data Center organisation who build DC's for Amazon, Meta, Microsoft etc. This position will include Network Configuration, Racking/Stacking & Cabling. Ideally: 2 years+ Data Center technician experience Racking & Stacking experience Configuration of IT Equipment & Servers Salary range $65k - $85k with an immediate start. You must be commutable to either Leesburg VA (Loudon County) or Elkridge MD. Reach out if interested or if you know someone who might be.

What this Job Entails: The Network Deployment Engineer II will design, develop, build and test systems and products based on optic, photonic and laser technologies. The position will interact with device, hardware and software design teams to assist in overall development of optical systems. The position will be responsible for specifying, selecting and qualifying active and passive optical components. The role will also assist with developing and benchmarking system performance models, developing and assisting with implementing test procedures and/or evaluating and selecting appropriate test instrumentation. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites throughout the assigned region Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements Participate in project timelines to support network turn-up within expected completion intervals Responsible for asset management of networking gear in datacenter and POP sites Proactively contribute to documentation, automation and processes as they evolve Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation Create statements of work for vendors at the POP sites Prepare cage and rack designs, and understand the overall needs of POP infrastructure Document and follow RMA processes and procedures for all relevant vendors Follow, improve, and implement data center and POP best practices Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network Use internal tools and scripts to configure, monitor, and repair servers and network equipment Detect and diagnose various error/failure conditions across an array of server types Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Must have an understanding of data center network architecture and common issues related to data center networks Knowledgeable in data center practices (i.e. cable routing, calculating power usage and cooling) Experience with field-based work in POPs, carrier hotels, or central office environments Experience with enterprise and service provider network hardware platforms and architectures, including data center switching platforms Must have a sound and in-depth understanding of IP technologies such as MPLS, BGP, RSVP-TE, IS-IS Basic understanding of transmission technology and circuit troubleshooting techniques Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies Proficiency in various operating systems Ability to capture and analyze traffic Solid understanding of queue management for tasks and incidents, vendor engagement, and escalation and participation in ongoing POPs deployment projects Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure Excellent communication skills Experience in dealing with service providers and colocation facilities around the world Ability to work within a global team in a fast-paced and dynamic environment with limited supervision Strong attention to detail with excellent time management and organization skills 20% to 50% of travel required Preferred Qualifications: Understanding of various scripting languages is strongly desired Certification such as CCNA, JNCIA, RHCT, or equivalent experience Physical Demand & Work Environment: Must have the ability to lift/move 30-40 lbs. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. SME Network Engineer Location: Lorton, VA (22079) Citizenship: U.S. Citizen (required for access to DHS IT systems) Clearance: Must be able to obtain and maintain DHS/ICE Fitness Determination (Public Trust), including a favorable preliminary Fitness and full NBIS eAPP investigation (SF-85P, OF-306, SSA-89, fingerprints, PREA questionnaire if required) Schedule: Full-time; business hours (7:00-5:30, M-F) with required 24/7 on-call availability Hybrid Work: Lorton, VA roles may telework up to 2 days per week; 3 days onsite required (subject to mission needs) Travel: Occasional CONUS travel; local travel within 50 miles is not reimbursable Role Overview Harmonia Holdings Group is seeking an experienced SME Network Engineer to support DHS ICE Homeland Security Investigations (HSI) Title III and Linguists Unit (T3LU) under the CALEA program. This role provides hands-on leadership across all network engineering functions, including architecture, routing, switching, firewall engineering, VPN and PKI integration, segmentation design, troubleshooting, and IA/accreditation-grade documentation. The SME ensures the integrity, resilience, and performance of mission-critical CALEA networks and collaborates closely with Systems, Virtualization, Storage, and Field Engineering teams to ensure end-to-end operational success. This position supports DHS's mission while contributing to Harmonia's overarching goals: delivering premier technology services, driving mission-focused innovation, sustaining organizational excellence, and being an employer of choice for skilled professionals. Responsibilities Network Architecture & Design Design, document, and maintain CALEA network architecture, including: Layer 2/Layer 3 topology IP address schema and subnetting VLAN/VRF segmentation Routing design (OSPF, BGP, EIGRP, static routing) Firewall zoning, NAT policies, and security segmentation VPN tunnels, encrypted transport paths, and PKI integrations COOP/DR network routing and failover paths Produce and maintain authoritative network diagrams, data flows, trust boundaries, and configuration baselines. Evaluate, recommend, and implement enhancements to improve security, availability, and performance. Network Operations & Troubleshooting Serve as the primary network engineer for diagnosing, resolving, and preventing outages across the CALEA enterprise. Perform packet-level analysis (Wireshark/tcpdump), flow analysis, and log correlation to identify and remediate issues. Lead network upgrades, configuration changes, ACL/policy adjustments, and planned maintenance. Monitor network performance and availability; tune routing, firewall, and VPN parameters as needed. Firewall, Security & Accreditation Support Engineer and maintain firewall policies and segmentation (Palo Alto preferred; Fortinet/Cisco ASA experience acceptable). Support security hardening, vulnerability remediation, and IA/ATO documentation requirements. Produce accreditation-ready artifacts, including boundary diagrams, data-flow representations, rule documentation, and enclave segmentation maps. Collaborate with ISSO and security teams to address findings and strengthen compliance posture. Interoperability & Cross-Domain Integration Document and support network dependencies across Active Directory, DNS/DHCP, VMware/vSphere, SAN/iSCSI/NFS storage, and application tiers. Validate end-to-end system functionality after network changes. Partner with Systems, Virtualization, Storage, and Field SMEs to maintain seamless operations across CALEA sites. COOP/DR & Lab Engineering Contribute to COOP/DR planning, design, and testing to ensure high availability and rapid failover capabilities. Support lab environment setup for replication, patch validation, and network simulation. Documentation & Mission Coordination Maintain technical documentation, diagrams, IP plans, SOPs, and configuration repositories. Coordinate with Harmonia and ICE technical leads to resolve issues, support field operations, and sustain mission readiness. Required Qualifications Bachelor's degree in IT, Engineering, or related field OR +5 years equivalent experience. 10+ years of enterprise network engineering experience with increasing responsibility. Technical Proficiency Deep hands-on experience with: Cisco routing/switching (3k-9k platforms) Palo Alto or Fortinet firewalls and policy design VPN architecture, IPsec tunneling, PKI integration Network segmentation using VLANs, VRFs, and security zones Packet capture and analysis Network monitoring and telemetry tools (SolarWinds, NetFlow, Splunk, etc.) Demonstrated ability to produce complete network diagrams and architecture documentation based solely on device configuration, logs, and analysis. Strong understanding of cross-domain interactions (DNS, AD, VMware networking, SAN connectivity). Preferred Certifications CCNA, CCNP Enterprise, or CCNP Security PCNSE Fortinet NSE4/NSE5 CCIE-level competency (or equivalent expertise) Additional certifications may be required after hire and must be obtained within designated timelines. Professional Competencies Excellent communication skills with both technical and non-technical stakeholders. Proven ability to work independently in high-pressure, mission-critical environments. Strong analytical, investigative, and documentation skills. Preferred Experience Experience supporting federal law enforcement IT systems or CALEA-aligned mission operations. Hands-on participation in COOP/DR architecture or failover site execution. Experience with VPN transitions, network segmentation, and multi-site resiliency. Familiarity with Kubernetes/container environments (e.g., JSI platforms). Experience supporting 24/7 high-availability operations. Soft Skills Strong initiative and attention to detail. Adaptability to evolving mission requirements and operational tempo. Collaborative approach with technical teams, vendors, and government partners. Alignment with Harmonia's principles of excellence, collaboration, curiosity, and integrity. Physical Demands / Work Environment Must regularly lift/move up to 50 lbs.; occasionally up to 80 lbs. using a hand truck or lift cart. Requires standing, kneeling, crouching, and navigating server-room environments. Normal vision and hearing required; moderate server-room noise.

A successful candidate will implement, provide, and monitor technical support of customer environments, conduct, and maintain inventories of client systems, support operating systems, desktop peripherals, software, core desktop applications and imaging of computers. The Network Specialist will have an in-depth knowledge of Cisco, Palo Alto, F5 and the maintenance of computer systems and computer environments. Requirements: Install, configure, maintain, and optimize LAN and WAN infrastructure, including routers, switches, VPN appliances, load balancers, and security devices. Ensure timely application of security patches to all network infrastructure devices, including routers, switches, voice and video systems, and security appliances. Monitor and analyze network performance using network management tools, troubleshooting network issues, and optimizing performance based on industry best practices. Maintain an up-to-date inventory of network assets, including hardware and software components, and ensure efficient asset tracking and lifecycle management. Provide design recommendations, technical feedback, and support during engineering meetings to contribute to the planning and execution of network projects. Manage data center network infrastructure, assist with storage and virtualization systems, and collaborate with relevant teams on infrastructure expansion and improvements. Stay informed of emerging technologies, trends, and best practices in communications, networking devices, and system security. Troubleshoot and resolve network-related problems and outages, including those affecting voice, video, and data services, schedule necessary network upgrades and optimizations. Demonstrate expertise in routing, switching, and firewall configuration, supporting complex and secure LAN/WAN networks. Understand and support Linux/Unix and Windows operating systems, including system security management, to ensure smooth integration with network services. Submit detailed and accurate reports on network performance, incidents, upgrades, and infrastructure status as required. Act as the primary point of contact for clients, addressing software and hardware-related inquiries and troubleshooting issues promptly. Actively participate in team meetings to share updates, ideas, and solutions; lead or assist in network or related projects, ensuring timely completion and adherence to objectives. Lead or assist in the execution of network or system-related projects, ensuring proper planning, coordination, and adherence to timelines. Implement and enforce security protocols for network infrastructure and systems to prevent unauthorized access, malware, and other security threats. Work with the team to plan and implement backup and disaster recovery solutions to ensure the resilience of network and data services. Collaborate with cross-functional teams to troubleshoot complex technical issues, ensuring swift resolution or escalation when necessary. Perform additional tasks and duties as assigned, contributing to the overall success and functioning of the team and organization. Critical Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Cisco Router and switch configuration?(IOS/NX-OS) Palo Alto NextGen Firewall and VPN configuration experience Experience with General Dynamics Taclanes and/or GEMOne?? F5 Load Balancer Knowledge GTM/Big DNS Knowledge Technically proficient and experienced with Windows and Unix/Linux operating systems, network security, network traffic analysis, incident response, vulnerability analysis, packet analysis, and systems hardening. Possesses proficient knowledge of layer 2 switching and layer 3 routing protocols, encryption protocols, communication protocols. Examples include but not limited to: TLS/SSL, IPsec, SSH, BGP, VLAN, LLDP, LACP, ARP, 802.1x, DNS, AES, NTP, etc. Network Design and Implementation Network Troubleshooting Network Performance Tuning Ability to identify, track and complete tasks for multiple projects under prescribed timeframes. Non-Negotiable Requirements: Top Secret with investigation current within the last 5 years On-site, no remote Technical Environment: Microsoft, Linux, Splunk, Ansible, Tenable, GEMS A notification to prospective applicants that reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by the employer and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and that subsequent reinvestigations may be required. If the position is covered by the Counterintelligence Evaluation Program regulations at 10 CFR part 709, the announcement should also alert applicants that successful completion of a counterintelligence evaluation may include a counterintelligence-scope polygraph examination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Title: Network Engineer Level I Duration: Long Term may require from 25% to 50% travel to various domestic customer locations Bachelor's degree or Higher and 3 years High School/GED 6 years Associates 3 year's master's 1 year. Description of Work: This is an excellent opportunity to learn, grow, and be a part of a first-class organization working on complex, leading edge network technology. Position is responsible for providing engineering expertise for complex multi-service networking. The network engineer is responsible for engineering, and supporting of the network design, deployment and operations for a large government customer located in Baltimore, Maryland. Emphasis is on implementing field installations and upgrades for nationwide deployments. This position may require from 25% to 50% travel to various domestic customer locations. Position requires regular on-site work at the customer location and warehouse. Duties and Responsibilities: · Survey network requirements of remote customer offices, campus buildings, and Data Centers. Define equipment, cables, adapters and configurations needed to upgrade buildings and sites to established standard Analyze current network configurations and determine implementation requirements Configure routing protocols, complex switch networks, and Fabric Path configurations Prepare network equipment for deployment by loading appropriate software and configuration setting according to pre-engineered design templates Assemble required equipment, cables, adapters, etc. and arrange delivery to site for installation Upgrade configuration of existing network equipment to support new features and functions Work with field installation contractors while they are on-site and provide all technical details to complete installations · Continually review the customer's network and practices looking for opportunities to enhance network functionality, performance and reliability Assist in the evaluation of potential network products or technical solutions Test LAN/WAN equipment software (i.e.: IOS, NXOS) · Contribute to the development of network documentation, including diagrams, standards, specifications and operating procedures Monitor for opportunities to enhance the customer network/system performance or reliability Monitor for opportunities to improve the customer service delivery practices Perform on-going management of network installation and upgrade projects and maintain deployment schedules Maintain and extend expertise in applicable areas of network and computer hardware and software technology. Basic Qualifications: Minimum knowledge, skills, abilities needed. Bachelor of Science Degree or Degree in a STEM discipline and 3 years of directly related experience or a master's degree and one year or relevant work experience; OR 6 years of relevant work experience in lieu of a degree · Cisco Certified Network Engineers must possess a Cisco CCNA or equivalent level of Cisco Certification and a minimum three (3) years of hands-on network experience configuring routing protocols and switching configuration in medium to large enterprise networks Minimum of 3 years' experience in network connectivity for Cisco LAN and WAN networking equipment and software Demonstrate strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer daily Preferred Qualifications: Candidates with these skills will be given preferential consideration. Passed the Cisco Certified Networking Profession (CCNP) Hands-on experience with Cisco NXOS Hands-on experience with Cisco IDS and IPS product Prior hands-on experience with Cisco networks automation such as Python scripting and Cisco PRIME Infrastructure Knowledge of Wide Area Network technologies Knowledge of Local Area Network technologies such as Ethernet, wireless LAN as well as the physical media and equipment associated with each Knowledge of IP routing protocols and implementations Ability to diagnose and resolve network problems

IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile

FOUNDATION FOR SUCCESS ( Basic Qualifications ) 7 years of experience with designing, configuring, managing, maintaining, and troubleshooting network switching and routing protocols in a large enterprise network (5000+ nodes). 7 years of experience with configuring and managing Load Balancers, switches, routers Minimum 5 years of experience with firewalls particularly Palo Altos. 7 years of experience with Network Monitoring/IPAM (i.e. NetFlow) 7 years of physical communication troubleshooting skills using cabling and signaling analyzer, packet capture and analysis 5 years of experience and knowledge of Cisco IOS and Cisco Nexus Operating systems years of experience with WAN Optimization using Riverbed and trace tools like Wireshark 3 years of experience with a high-level scripting language such as Python or Perl 2 years of experience with Cisco Prime Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Advanced WAN, LAN, TCP/IP, VPN, Ethernet Skills Extensive EIGRP, BGP4, RIP, VPLS, MPLS and OSPF Routing Protocol knowledge Active Cisco CCNP (or higher) certification Must be able to obtain and maintain a Public Trust. (U.S Citizenship Required) FACTORS TO HELP YOU SHINE ( Required Skills ) Experience with implementing IPv6 (SLAAC and DHCPv6) Experience with Gigamon Experience with Dynatrace Experience configuring Zero Trust networks Solid understanding of internetworking: security, routing, switching, SAN and application networking Experience with Microsoft Server and Linux Administration Expertise in the Linux command-line environment. Experience with server hardware to include Dell, HP, or Cisco UCS Experience with virtualization solutions (i.e., VMWare). Experience documenting network information including of all switching and routing equipment, connected IP-addressable devices and cabling interconnects Ability to produce operational documentation using industry best practices in technical writing. Experience in using MS Visio, Project. HOW TO STAND OUT FROM THE CROWD (Desired Skills) Showcase your knowledge of modern development through the following experience or skills: Active Cisco CCIE, CCNP certification Knowledge, skills and abilities creating and managing automation scripts to manage Network as a Service (Software Defined Networking (SDN), Load Balancers, firewalls, etc. Experience developing best practice project plans, engineering scripts, and documentation for network performance management. Prior Federal government experience Self-starter, highly motivated individual who adapts and isn't afraid to volunteer in a dynamic work environment Strong attention to detail with an ability to operate effectively across multiple priorities Knowledge of relational databases and ability to construct and debug SQL queries