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  • Patent Prosecution Attorney - Software & Tech

    Vanguard-Ip

    Network technician job in San Francisco, CA

    A prominent intellectual property firm in San Francisco is seeking candidates for a patent prosecution position. Applicants should have prior patent prosecution experience and a degree in a related technical field. Strong written and verbal skills, attention to detail, and a USPTO registration are required. This role offers a chance to work with cutting-edge clients across various industries. Candidates with experience in software technologies are preferred. Join a team dedicated to understanding client needs and fostering talent. #J-18808-Ljbffr
    $116k-187k yearly est. 3d ago
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  • Staff Machine Learning Engineer - Community Support Engineering

    Airbnb, Inc. 4.6company rating

    Network technician job in San Francisco, CA

    Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. You will build and leverage cutting edge AI technologies to transform Airbnb's customer service by delivering personalized, easy-to-use and proactive customer service experience. Many of the initiatives you'll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities. A Typical Day: Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products Learn and share the latest AI/ML technologies with the team. Your Expertise: PhD/Master's degree, preferably in CS, or equivalent experience 6/9+ years of ML engineering experience, with ownership responsibility over large-scale software systems Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products Experience with LLM driven chatbot and Agentic AI products would be a big plus Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. #J-18808-Ljbffr
    $123k-160k yearly est. 3d ago
  • Founding Tech Lead - Scale Systems & Architecture

    Dreamhq

    Network technician job in San Francisco, CA

    A dynamic tech startup in San Francisco is seeking a founding engineer to lead and shape the technical direction of the company. This hands-on role involves addressing key engineering challenges, making architectural decisions, and fostering a high-performance culture. The ideal candidate has over 5 years of experience in product development and strong skills in TypeScript, React, and CI/CD. Join us to redefine architecture and construction planning with your expertise. #J-18808-Ljbffr
    $132k-181k yearly est. 2d ago
  • Principal Enterprise IT Engineer

    1X Technologies As

    Network technician job in Palo Alto, CA

    Principal Enterprise IT Engineer, IT & Security About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey. Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs. Responsibilities Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth Requirements Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android) Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments Ability to lead IT architecture initiatives and partner with executive and security leadership Experience mentoring senior IT engineers and leading high-performance teams Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility Benefits & Compensation Salary Range: $180,000 - $235,000 Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr
    $180k-235k yearly 2d ago
  • IT Engineer - Onsite SF, Autonomous & Impactful

    Hard Yaka

    Network technician job in San Francisco, CA

    A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration. #J-18808-Ljbffr
    $113k-161k yearly est. 4d ago
  • Head of Cloud & Hybrid Network Architecture

    CMG Financial 4.8company rating

    Network technician job in Palo Alto, CA

    A financial services company in Palo Alto is seeking a Manager of Network Engineering to lead the network engineering and architecture functions, ensuring secure and efficient connectivity across multiple environments. The ideal candidate has extensive experience in Microsoft Azure networking, effective leadership skills, and a strong focus on modernization and resilience in a fast-paced setting. The role involves managing a technical team and driving automation initiatives. #J-18808-Ljbffr
    $122k-165k yearly est. 3d ago
  • Autonomy Systems Engineer: Field Deployments & Debug

    Pronto 4.1company rating

    Network technician job in San Francisco, CA

    A pioneering tech company in San Francisco is seeking a Robotics Engineer who excels in system-level debugging and end-to-end feature delivery for autonomous trucks. The successful candidate will develop and validate autonomy features, lead technical deployments, and collaborate across various teams. Requirements include 2+ years of software development experience and strong programming skills in modern languages. A role involving occasional travel to customer sites is also included. #J-18808-Ljbffr
    $105k-155k yearly est. 4d ago
  • Data Center Automation & Power Systems Engineer

    Lambda Inc. 4.2company rating

    Network technician job in San Francisco, CA

    A technology company specializing in electrical automation is seeking an Electrical Automation Engineer in San Francisco to design and develop automation systems for advanced data centers. The ideal candidate has a Bachelor's degree, 4-6 years of experience in electrical engineering, and programming skills in Python and C. This role offers competitive compensation and comprehensive benefits including health coverage and a 401k plan. #J-18808-Ljbffr
    $108k-161k yearly est. 2d ago
  • Senior Field Tech Director - AI-Driven Data Security Architect

    Cerebras 4.2company rating

    Network technician job in Mountain View, CA

    A leading data security company is seeking a Senior Field Technical Director in Mountain View, California. This architect-level role focuses on the design and integration of solutions for large enterprise customers, requiring expertise in data center design, cyber-security, and the ability to leverage AI tools for productivity. With a mission to ensure technical requirements are met, the role includes serving as a strategic leader, conducting workshops, and developing architectural plans. Candidates should have over 15 years of IT experience. #J-18808-Ljbffr
    $52k-85k yearly est. 5d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Network technician job in Sunnyvale, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-53k yearly est. 16d ago
  • Network Engineer, Deployment & Support

    Meta Platforms, Inc. 4.8company rating

    Network technician job in Menlo Park, CA

    Meta is looking for a Network Deployment & Support Engineer who will be responsible for the deployment and support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to implementation & scaling of the optical network at Meta. This candidate is an engineer who can work in a fast-paced environment and with a constantly evolving network. This team is responsible for planning and executing network migrations for one of the world's largest backbone and edge networks. As a Network Deployment Engineer, you are not afraid to propose new ideas, gather constructive feedback from others, and push forward to make these ideas a reality. Minimum Qualifications * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * 5+ years of IP networking experience with deploying, migrating and supporting service providers, data center, and/or enterprise network infrastructure * Experience configuring and troubleshooting IP routing/switching technologies and protocols including TCP/IP, BGP, ISIS, MPLS, RSVP and SDN * Experience coordinating and executing hardware installation and configuration * Hands-on experience with enterprise and carrier class routing, switching, and optical transport platforms * Knowledge of data center design and operational best practices * Experience with Linux OS/networking * Experience analyzing situations and utilizing problem solving experiences under pressure * Proven experience executing network deployment and/or migration projects Preferred Qualifications * Network certifications such as CCIE, CCNP, JNCIE, JNCIP * Knowledge of various scripting languages * Experience with process improvement and systems development, leveraging automation to streamline repetitive workflows Responsibilities * Deploy, migrate, and support network infrastructure, including data center networks, backbone networks, and edge networks * Troubleshoot and resolve complex network issues, collaborate as needed to ensure timely resolution * Work cross-functionally with project management, network engineering to generate implementation plans including Method of Procedure (MOP) and Bill of Materials (BOM), Engineering Design Packages (EDP) and Scope of Works (SOW) * Provide technical leadership and guidance during network deployment and migration activities in our data centers and POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic * Drive problem management initiatives to solve complex issues that span multiple organizations. Initiatives exist globally across technical infrastructure reliability, policy, security, compliance, and business strategy * Help drive and align on workflow management tool requirements - efficiency and automation roadmaps * Manage key vendor relationships including contract negotiations, pricing, and evaluation of current and potential partnerships * Manage partner engineering team relationships to enable the team(s) to effectively meet business needs * Develop and maintain technical documentation for network infrastructure and services * Provide input to the scaling and evolution of the team to meet the projected network demands * 10% to 30% of travel About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $124k-167k yearly est. 45d ago
  • Networking Support Engineer

    Care Dynamics, LLC 4.3company rating

    Network technician job in San Francisco, CA

    Job Description Support Engineer - Networking (Mid to Senior Level) About the Job We're looking for highly skilled Support Engineers with deep networking expertise to join a fast-scaling team redefining enterprise networking. This isn't traditional support-you'll be at the forefront of building, managing, and improving next-generation networks for some of the world's most dynamic companies. This hybrid role is based in San Francisco (Tuesday-Thursday in-office), with flexibility for exceptional candidates who are open to covering weekends or overnight shifts. What's in it for you? $128,000 - $210,000 base salary Equity participation in a rapidly growing company Hybrid work model (on-site Tue-Thu, remote flexibility for nights/weekends) Work with cutting-edge technologies: wireless, WAN/LAN, routing, DNS, security, APIs, Terraform, Ansible, and automation frameworks Direct influence on product innovation-your insights shape hardware, software, and operational improvements Opportunity to sharpen your skills across every layer of the networking stack Join a scaling team with significant growth opportunities What you'll be doing: Troubleshoot and resolve complex networking issues across all layers of the stack Manage and support enterprise-scale customer networks, primarily remotely Provide actionable feedback to product and engineering teams to improve platform performance Create and maintain clear documentation that improves resolution times and elevates team knowledge Drive improvements in internal processes and tools that benefit customers and engineers alike Act as the face of the platform for long-term customer relationships What you'll need: 3+ years of hands-on experience with routing, switching, and wireless technologies Strong ability to troubleshoot across layers 1-4 Customer-facing technical experience in fast-paced environments Expertise across diverse network environments and technologies (WAN/LAN, DNS, security, routing protocols, WiFi) Programming/scripting familiarity (Python, Ansible, Terraform, or similar) for systems improvements Excellent communication skills-structured, clear, and customer-focused Ability to remain calm under pressure and thrive in ambiguity Who you are: A “Swiss Army knife” of networking-adaptable, versatile, and technically deep Curious and analytical, with a passion for solving complex technical challenges Comfortable balancing customer support with engineering ownership A collaborative team player who builds trust with both teammates and clients Ready to shape the future of networking? This is your chance to step into a role where support is more than troubleshooting-it's about solving the hardest challenges, influencing product evolution, and redefining enterprise connectivity.
    $128k-210k yearly 23d ago
  • Software Engineer Embedded/Network Systems I (Intern) - United States

    Cisco Systems, Inc. 4.8company rating

    Network technician job in Milpitas, CA

    Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates. Your Impact You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. * Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals. * Familiarity with network principles & concepts, routing protocols, and general networking concepts. * Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions). * Understanding of DevSecOps practices and their application in software development workflows. Preferred Qualifications * Conceptual understanding or hands-on experience with AI/ML. * Understanding of cybersecurity principles and security protocols. * Experience with FPGA development. * Knowledge of signal and power integrity, and PCB design. ProductIntern26 Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $44k-185k yearly 58d ago
  • Staff Network Ops Engineer - Load Balancers - Federal

    Servicenow 4.7company rating

    Network technician job in Santa Clara, CA

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Please Note: This position will include supporting our US Public Sector customers. “This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. The Cloud Network Services (CNS) team at ServiceNow is responsible for ensuring reliable, high-performance application traffic delivery to every ServiceNow customer around the globe. We design and operate our own cloud networking solution, blending industry-standard technologies with the power of the ServiceNow platform to automate and scale host configurations from customer requirements. Our team continuously monitors, tests, and optimizes the platform to deliver new features and maintain top-tier performance. As we evolve, our focus has expanded to embrace hybrid cloud strategies through deep integrations and partnerships with leading cloud providers, including Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure. What you get to do in this role: Operate and maintain ServiceNow's global cloud network infrastructure, including backbone routing, top-of-rack (TOR) switching, VPN services, and application delivery controller (ADC) systems. Troubleshoot and resolve network issues, including urgent operational events. Participate in 24/7 on-call rotation, including weekends, as part of the Network Operations Engineering team. Maintain software-defined, declarative infrastructure at scale using automation tools such as Ansible, GitLab. Perform software upgrades, version control, and security patching across production systems. Proactively analyze network metrics such as capacity, latency, and availability to detect and prevent outages. Support network operations in private and hybrid multi-cloud environments (e.g., Azure, AWS, GCP). Partner with the Site Reliability Engineering (SRE) team to improve operational processes and reliability. Review, consult, and prepare for planned changes and releases to the production environment. Create and maintain detailed documentation of infrastructure, automation, and standard operating procedures. Provide feedback to infrastructure architects and contribute to design discussions for new initiatives. Collaborate with peer teams building world-class networking and orchestration solutions. Evaluate, adopt, and implement new open-source and commercial tools and technologies. Contribute to processes and automation to build a low-touch, continuous deployment pipeline with near-zero downtime and high success rates. Drive automation to enable rapid deployment and updates across large-scale environments. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry 4+ years of experience in network operations, infrastructure engineering, or a similar role supporting large-scale distributed systems. Strong hands-on experience with load balancers (e.g., F5, NGINX), routing/switching (e.g., Juniper, Cisco), and security devices (e.g., Palo Alto, Radware) in production environments. Solid understanding of network protocols and services, including TCP/IP, BGP, DNS, TLS/mTLS, and VPNs. Experience managing hybrid and public cloud environments (AWS, GCP, Azure) in an operational capacity. Proficient in Linux systems administration and troubleshooting. Familiarity with container technologies (e.g., Docker, Kubernetes) and service mesh architectures. Experience with monitoring, observability, and alerting tools (e.g., Prometheus, Grafana, Splunk). Ability to respond to incident resolution, including root cause analysis and post-mortems. Proficiency in infrastructure-as-code and automation tools, such as Ansible, Terraform, GitLab CI/CD. Scripting skills in Python, Bash, or similar languages for automation and tooling. Experience with change management processes in high-availability production environments. Excellent problem-solving skills and attention to detail, with a bias toward action and automation. Effective communication and collaboration skills, including cross-functional team engagement. Willingness to participate in a 24/7 on-call rotation, including weekends. GCS-23 For positions in this location, we offer a base pay of $125,300 - $213,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $125.3k-213.1k yearly 17d ago
  • Alibaba Cloud-RDMA Ops Engineer - Computing Infrastructure Networking-Sunnyvale

    Alibaba Group Ltd.

    Network technician job in Sunnyvale, CA

    Minimum qualification: - Strong scripting skills (Python/Go/Bash) for operational automation - Expert-level RDMA operational experience (RoCEv2/InfiniBand) - Understanding of Linux internals (kernel bypass, syscall optimization, etc),and proficient in Linux network stack tuning (irqbalance, NUMA, hugepages) - Hands-on experience with RDMA/DPDK performance tuning - Strong knowledge of network protocols (TCP/IP, RoCEv2) and NIC architecture principles - Ability to abstract complex technical concepts into architectural diagrams - Proven track record of translating R&D innovations into production solutions - Strong communication skills for cross-functional collaboration with Computing researchers and SRE teams Preferred qualification: - Have experience on managing production Computing networks - Familiar with Kubernetes networking (CNI, Multus, SR-IOV) and GPU-aware scheduling - Background in Computing system optimization (NVIDIA collective libraries, MPI tuning) - Deep understanding of Computing workload patterns and their network implications The pay range for this position at commencement of employment is expected to be between $104,400 and $171,000/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. We're seeking a skilled RDMA Ops Engineer to optimize and maintain high-performance networking infrastructure for our computing clusters. This role focuses on building and operatiing ultra-low latency, high-throughput networks using RDMA technologies to power next-generation computing workloads. Key Responsibilities: • Deploy, operate and maintain RDMA-based network architectures (RoCE/InfiniBand) for cluster with thousands of nodes • Optimize network performance for distributed collective communication workloads (NCCL, MPI, etc.) • Solve complex network issues in distributed collective communication (e.g., NCCL/MPI communication bottlenecks) • Use automation tools for network provisioning, monitoring, diagnostics,and network performance profiling (latency/throughput analysis) • Implement CI/CD pipelines for network infrastructure-as-code • Manage end-to-end network lifecycle: deployment, configuration, monitoring, upgrades • Collaborate with computing algorithm engineers to troubleshoot network-related bottlenecks in training/inference pipelines • Bridge Computing framework requirements with underlying network infrastructure capabilities • Ensure compliance with security and scalability requirements
    $104.4k-171k yearly 60d+ ago
  • Staff Network Operations Engineer

    D-Matrix

    Network technician job in Santa Clara, CA

    At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration. We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution. Ready to come find your playground? Together, we can help shape the endless possibilities of AI. At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration. We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution. Ready to come find your playground? Together, we can help shape the endless possibilities of AI. Location: Hybrid, working onsite at our Santa Clara, CA HQ, site 3 days per week. The role: Staff Network Operations Engineer The role: We are looking for a senior network engineer to help design, secure, operate, and scale the network foundation that powers d-Matrix across offices, labs, cloud environments, development environments, and global teams. As we evolve from a fast-moving startup into a modern enterprise, this role will be critical in driving the evolution of our network into a secure, automated, high-performance environment that supports engineering velocity, product development, manufacturing partnerships, and company operations. You will enhance reliability, reduce manual operations, harden security posture, and implement best practices. This role is hands-on and highly technical, with direct ownership of network architecture, monitoring, automation, and incident response. What You Will Do: Drive the evolution of the existing global networking environment to maintain secure, scalable network infrastructure across offices, labs, partners, data centers, customer development, and cloud environments. Enhance network security through efforts including, but not limited to, segmentation, firewall policy improvements, identity-driven access controls, and Zero Trust principles. Automate network configuration, monitoring, compliance checks, and change management using modern automation tools (e.g., Ansible, Python, etc.). Maintain and optimize switches, routers, firewalls, VPNs, wireless networks, and WAN connectivity. Implement best-in-class monitoring, logging, and alerting to proactively detect security and operational issues such as intrusions, break-ins/compromised entryways, data issues, and connectivity bottlenecks. Partner with IT and DevOps and Security to build a unified, automated infrastructure foundation with consistent best practices, security, and policy enforcement. Lead or contribute to network-related incident response, troubleshooting, and post-mortems. Take a technical leadership role in architecting and implementing global infrastructure scaling for new office/lab expansions, production-like test environments, customer support, and data center environments. Develop and enforce network standards, documentation, runbooks, and operational SOPs. Evaluate new networking and security-focused technologies and solutions as d-Matrix expands and matures into a global enterprise environment. What you will bring: Minimum: Bachelor's degree in computer science, engineering, or equivalent professional experience. 7-10+ years of hands-on network engineering and operations experience in corporate, enterprise, or mixed environments. Deep expertise with switching, routing, VLANs, VPNs, site-to-site connectivity, QoS, and related network fundamentals. Strong experience with Palo Alto, Cisco, Juniper, Cloudflare, Zscaler, or similar enterprise networking stacks. Hands-on firewall administration with a strong understanding of modern security practices (e.g., least privilege, segmentation, threat prevention, and TLS inspection). Experience building automated workflows using Ansible, Python, REST APIs, or NETCONF. Strong understanding of network monitoring and observability tooling (Prometheus, Grafana, NetFlow, SNMP, Syslog, etc.). Experience implementing zero-trust networking concepts, identity-aware access, or SASE solutions. Ability to troubleshoot complex cross-layer problems (DNS, DHCP, routing, ACLs, performance issues, wireless). Ability to diagnose issues across systems, networks, and applications. Self-motivated team player Preferred: Data center operations, support, and scalability. Experience supporting engineering lab networks, HPC clusters, or ML development environments. Experience with cloud networking (AWS VPCs, Transit Gateways, DirectConnect, peering, hybrid networks). Knowledge of infrastructure-as-code or GitOps-style processes applied to network management. Strong experience with security compliance requirements (CIS benchmarks, SOC2, NIST, etc.). Prior startup or small-team experience where wearing multiple hats is common. Network certifications (CCNP/CCIE, JNCIP/JNCIE, PCNSE, etc.) are a plus, not required. Equal Opportunity Employment Policy d-Matrix is proud to be an equal opportunity workplace and affirmative action employer. We're committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day. d-Matrix does not accept resumes or candidate submissions from external agencies. We appreciate the interest and effort of recruitment firms, but we kindly request that individual interested in opportunities with d-Matrix apply directly through our official channels. This approach allows us to streamline our hiring processes and maintain a consistent and fair evaluation of al applicants. Thank you for your understanding and cooperation.
    $108k-151k yearly est. Auto-Apply 1d ago
  • Data Center Electrical Automation Engineer

    Lambda Inc. 4.2company rating

    Network technician job in San Francisco, CA

    About the Role Lambda is seeking an Electrical Automation Engineer who will help design and develop the automation layer powering Lambda's advanced data center electrical systems. This role bridges traditional electrical engineering with modern control, telemetry, and hardware design. You'll bring your foundation in power systems analysis and protection and expand it into automation logic, PCB-level design, and emerging DCIM architecture for our next-generation AI data centers. This role operates at the leading edge of the marriage between IT and OT, and the push towards Elemental Data Centers. What You'll Do Power Systems Analysis (15%) - Perform load flow, short circuit, arc flash, and relay coordination studies on existing sites. Review relay database (.rdb) logic and validate system protection schemes. Automation & Controls Development (20%) - Develop and implement automation frameworks for power capping, oversubscription, and real-time electrical control. Collaborate with software and operations teams on DCIM integration. New Product Introduction (20%) - Support design and layout of emerging electrical systems and switchgear; integrate automation and control logic into new data center prototypes. Delivery & Commissioning (15%) - Participate in co-location delivery reviews, site visits, one-line verification, and field striping plan validation. Hardware Innovation (15%) - Apply PCB design, 3D printing, and embedded programming experience to prototype intelligent hardware modules supporting electrical automation and BMS interfaces. Professional Development (15%) - Broaden your technical range through structured mentorship, expanding into advanced EE domains and next-generation electrical infrastructure. You Bachelor's degree in Electrical Engineering or equivalent practical experience. 4-6 years of experience in electrical engineering, including power system analysis, relay coordination, and protection logic. Experience with SKM, ETAP, or EasyPower for electrical modeling and study execution. Programming proficiency in Python, C, and 6502 Assembly. Familiarity with KiCad, LTSpice, MATLAB, LabView, Fusion 360, and modern prototyping tools. Hands‑on experience with oscilloscopes, DC supplies, logic analyzers, and LCR meters. Strong problem‑solving and design instincts - able to translate theory into working systems. Curiosity for automation, solid‑state power systems, and integrated data center control environments. Completion of or progress towards a Professional Engineering certification. Nice to Have Familiarity with 800VDC and Solid‑State Transformer (SST) technologies. Experience in BMS/controls integration or IoT‑based electrical telemetry. PCB fabrication or hardware prototyping experience. Experience with PLC Industrial Automation languages such as Ladder Logic, Function Block Diagram, Structured Text, etc. Prior work with EPCs, contractors, or consulting firms (e.g., Vertiv, Rosendin). Understanding of UL891 vs UL1558 vs ANSI/IEEE CS37.20.7 standards/applications. Interest in AI infrastructure design, DCIM development, or energy automation. Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda Founded in 2012, ~400 employees (2025) and growing fast We offer generous cash & equity compensation Our investors include Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In‑Q‑Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, US Innovative Technology, Gradient Ventures, Mercato Partners, SVB, 1517, Crescent Cove. We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability Research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG Health, dental, and vision coverage for you and your dependents Wellness and commuter stipends for select roles 401k Plan with 2% company match (USA employees) Flexible paid time off plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law. #J-18808-Ljbffr
    $108k-161k yearly est. 2d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Network technician job in Daly City, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-53k yearly est. 33d ago
  • Network Engineer, Operations & Support

    Meta Platforms, Inc. 4.8company rating

    Network technician job in Menlo Park, CA

    The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support. The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure. This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. Minimum Qualifications * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * Operations Center Experience: Minimum of 4 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale * Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience * CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios * Repair Function: Minimum of 4 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure * Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers * Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results * Network and Infrastructure Design: Minimum of 4 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements Preferred Qualifications * Vendor Partner Experience: 5+ years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors * Proficiency in coding with Python (preferred), Go, or JavaScript * Demonstrated ability to leverage AI tools and technologies for process automation and workflow optimization Responsibilities * Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners * Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future * Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies * Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers * Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems * Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code * Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures * Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites * Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes * Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base * Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners * Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) * Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management * Travel: International and Domestic travel may be required up to 15 percent About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $129k-172k yearly est. 25d ago
  • Network Engineer, Operations & Support

    Meta 4.8company rating

    Network technician job in Menlo Park, CA

    The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations & Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta 16. Operations Center Experience: Minimum of 4 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 17. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 18. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 19. Repair Function: Minimum of 4 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 4 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements **Preferred Qualifications:** Preferred Qualifications: 23. Vendor Partner Experience: 5+ years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors 24. Proficiency in coding with Python (preferred), Go, or JavaScript 25. Demonstrated ability to leverage AI tools and technologies for process automation and workflow optimization **Public Compensation:** $51.44/hour to $159,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $159k yearly 23d ago

Learn more about network technician jobs

How much does a network technician earn in Berkeley, CA?

The average network technician in Berkeley, CA earns between $60,000 and $125,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average network technician salary in Berkeley, CA

$87,000
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