Now Hiring IT and Telecom Field Technicians
Network technician job in Shreveport, LA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Computer Field Technician
Network technician job in Shreveport, LA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day in this territory
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Desk Technician I
Network technician job in Shreveport, LA
Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.
Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.
If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us!
How you'll make an Impact
As the Service Desk Technician, you will be at the forefront of delivering top-tier customer service and technical expertise. You are not just a technician; you are the first line of defense, ensuring our clients' technology experience is nothing short of exceptional.
Location and Work Expectations
This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent.
Monday-Friday, 8am-5pm CST.
What you will be doing
Accept incoming client troubleshooting calls and make outbound calls in response to email requests
Engage with clients via email, providing clear and prompt communication
Leverage your Windows proficiency, network skills and knowledge of inter-connectivity with servers and printers to prepare and set up laptops and desktops
Conduct basic client account administration in Office 365 and Active Directory
Track scheduled work, proactively communicating changes to all stakeholders, and promptly updating both the schedule and clients as needed
Log detailed case notes in Ntiva's ticketing system and other documentation platforms, ensuring clear and accurate records
Assess the need for documentation updates and inform management of any necessary changes
Maintain a positive and client-centric focus throughout all interactions, fostering trust and building strong client relationships
Maintain meticulous attention to detail to uphold accuracy and efficiency standards
You'll be successful in this role if you have
At least 1 year of professional work experience in the IT industry
Proficiency with troubleshooting problems with, but not limited to, the following technical subjects:
VPN
Internet connectivity losses
Remote desktop
Microsoft Office software
Peripherals, including printers, scanners, and monitors
Familiarity with administration of Office 365 and Exchange Online
Proficiency in navigation and administration of Active Directory
Working knowledge of Windows file shares (SMB/CIFS)
Strong communication and writing skills
Ability to review, understand, and implement SOPs and other written training
Required language skills
Ability to communicate professionally, in English, both written and orally
Ability to write business correspondence and process procedures
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
Bonus points for
Ability to recognize and communicate potential issues and possible failure points in client systems and processes
Associate's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred
Desired Certifications:
CompTIA A+
Network +
Security +
Benefits and Perks
Medical, Dental and Vision coverage for employee and family
401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
Health Savings Account (HSA) Options / PPO Options
Employee Assistance Program
Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
Education Reimbursement Program
Generous Employee Referral Program - cash bonus for successful referrals!
Dynamic Recognition and Rewards
Clear Promotion and Advancement Tracks
Work with Industry-Leading Talent
The base pay range for this position is expected to be between $31,000.00 and $46,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
FLSA Status: Salaried, Non-Exempt
Work Authorization Criteria
We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa.
Workspace Requirements and Remote Work Policy
Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.
Our Commitment to a Diverse Workforce
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.
Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 11/26/25.
IT Support Engineer II, OTS
Network technician job in Shreveport, LA
About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role:
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
- Troubleshooting difficult IT problems without SOPs Planning and coordinating CMs and CM templates.
- Collaborating with internal teams or vendors to execute projects.
- Leading continuous improvement efforts.
- Auditing the quality of work performed and provide constructive feedback when necessary.
- Automating manual tasks; create/improve small tools that help make team operations more efficient.
- Serving as the first point of escalation.
- Participating in hiring, training and development of others.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
- 3+ years of IT client, server, and network service delivery experience
- 4+ years of IT systems or relevant commercial production environment experience
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
- 4+ years of troubleshooting in a multi-user high availability environment experience
- 4+ years of PC repair, troubleshooting, deployment and liquidation experience
- High school or equivalent diploma
- 3+ years of supporting a windows server environment experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,700/year in our lowest geographic market up to $122,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Service Desk Technician I
Network technician job in Shreveport, LA
Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Service Desk Technician, you will be at the forefront of delivering top-tier customer service and technical expertise. You are not just a technician; you are the first line of defense, ensuring our clients' technology experience is nothing short of exceptional. Location and Work Expectations * This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. * Monday-Friday, 8am-5pm CST. What you will be doing * Accept incoming client troubleshooting calls and make outbound calls in response to email requests * Engage with clients via email, providing clear and prompt communication * Leverage your Windows proficiency, network skills and knowledge of inter-connectivity with servers and printers to prepare and set up laptops and desktops * Conduct basic client account administration in Office 365 and Active Directory * Track scheduled work, proactively communicating changes to all stakeholders, and promptly updating both the schedule and clients as needed * Log detailed case notes in Ntiva's ticketing system and other documentation platforms, ensuring clear and accurate records * Assess the need for documentation updates and inform management of any necessary changes * Maintain a positive and client-centric focus throughout all interactions, fostering trust and building strong client relationships * Maintain meticulous attention to detail to uphold accuracy and efficiency standards You'll be successful in this role if you have * At least 1 year of professional work experience in the IT industry * Proficiency with troubleshooting problems with, but not limited to, the following technical subjects: *
VPN * Internet connectivity losses * Remote desktop * Microsoft Office software * Peripherals, including printers, scanners, and monitors * Familiarity with administration of Office 365 and Exchange Online * Proficiency in navigation and administration of Active Directory * Working knowledge of Windows file shares (SMB/CIFS) * Strong communication and writing skills * Ability to review, understand, and implement SOPs and other written training Required language skills * Ability to communicate professionally, in English, both written and orally * Ability to write business correspondence and process procedures * Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for * Ability to recognize and communicate potential issues and possible failure points in client systems and processes * Associate's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred * Desired Certifications: * CompTIA A+ * Network + * Security + Benefits and Perks * Medical, Dental and Vision coverage for employee and family * 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) * Group Term Life and Accidental Death and Dismemberment coverage (company provided) * Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) * Health Savings Account (HSA) Options / PPO Options * Employee Assistance Program * Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays * Education Reimbursement Program * Generous Employee Referral Program - cash bonus for successful referrals! * Dynamic Recognition and Rewards * Clear Promotion and Advancement Tracks * Work with Industry-Leading Talent The base pay range for this position is expected to be between $31,000.00 and $46,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 11/26/25.
Hardware Support
Network technician job in Shreveport, LA
The Hardware Support employee will provide our customers with in-depth troubleshooting and hardware support. You need to be willing to learn and adapt to new concepts, provide exceptional customer services, and support a variety of applications and hardware.
Key Duties
● Responding to help desk tickets and phone calls from pharmacies in a timely manner.
● Troubleshooting and resolving technical issues related to printers, computers, interfaces, and networking equipment used in the pharmacy.
● Consulting with pharmacy staff to optimize their technology setup and make recommendations for improvements.
● Providing training to pharmacy staff on how to use various software applications and hardware devices.
● Documenting technical support activities and maintaining detailed records of all interactions with pharmacies.
● Providing superior customer service and ensuring a positive experience for all pharmacy staff who interact with the technical support team.
● Collaborating with other technical support team members to resolve complex issues and ensure continuity of service.
● Identifying recurring technical issues and reporting/working to develop permanent solutions to prevent them from happening in the future.
● Participating in regular meetings and training sessions to stay up to date on technical support best practices and industry trends.
Education/Training
● Minimum of a High school diploma or equivalent required
● 2 + years of experience in IT systems and installation/application support.
● 1 + year of experience in a remote IT Help Desk environment.
Required Work Experience/Skills
● Strong technical knowledge of computers, printers, and networking equipment commonly used in small businesses.
● Previous experience providing technical support in a customer-facing role, healthcare or pharmacy setting a plus.
● Knowledge of security best practices related to protecting sensitive healthcare data.
● Excellent communication and interpersonal skills to effectively communicate technical information to non-technical users and build positive relationships with pharmacy staff.
● Ability to work independently and prioritize tasks in a fast-paced, dynamic environment.
● A commitment to providing exceptional customer service and ensuring a positive experience for all pharmacy staff who interact with the technical support team.
● Ability to learn quickly and stay up to date on new technologies and products relevant to pharmacy operations.
Preferred Work Experience/Skills
● Excellent phone communication skills, including a professional and confident speaking tone.
● Ability to efficiently manage time and multi-task.
Discretionary Judgment
● Uses independent judgment and discretion based upon the employee's experience in the position and knowledge of the products, equipment, and services.
● Uses good judgement and possesses ethical work values.
Physical Demands, Working Conditions, and General Employment Guidelines
● Low-Moderate levels of stress may be experienced in the performance of the job.
● Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.
Equipment
● Daily use of the Microsoft Teams (phone), computer, and other routine office equipment
● Must have reliable high-speed internet access.
Safety to Self and Others
● Little responsibility for the safety of others. Job is performed in an office setting where there are no hazardous materials or equipment.
Working Conditions/Hazards
● Position is performed in an open office environment or approved remote work location.
Work Location
● RedSail Technologies Office Spartanburg, SC - Onsite and Shreveport, LA -Onsite
Information Systems Tech
Network technician job in Minden, LA
Join Minden Medical Center as a Full-Time Information Systems Tech and immerse yourself in a vibrant, high-energy environment where your contributions truly matter. This onsite position in Minden, Louisiana, places you at the heart of our commitment to innovation and excellence in healthcare. You'll play a crucial role in enhancing our technology systems, directly impacting patient care and experience.
You'll collaborate with a team of passionate professionals who share a customer-centric philosophy and dedication to problem solving. This is an opportunity to apply your technical expertise while nurturing your passion for technology in a forward-thinking culture. Your input will help to shape the future of health technology at Minden Medical Center, making it an exciting time to be a part of our journey toward excellence.
Join us and be a driving force in transforming healthcare through technology.
Make a difference as a Information Systems Tech
As a Full-Time Information Systems Tech at Minden Medical Center, you can expect a dynamic daily routine that keeps you engaged and challenged. Your primary responsibilities will include troubleshooting technical issues, maintaining and upgrading our information systems, and ensuring data integrity and security. You will collaborate with healthcare professionals to understand their technology needs and provide effective solutions, enhancing overall operational efficiency.
Daily tasks will also involve monitoring system performance, conducting routine maintenance, and assisting with the implementation of new software. In this role, you will prioritize customer-centricity by providing timely support, responding to service requests, and offering training to staff as needed. Your proactive approach to problem-solving will be essential in creating a seamless technology experience for our team and ultimately enhancing patient care.
Stay energetic and focused as you help shape the technological landscape of our healthcare facility.
Are you a good fit for this Information Systems Tech job?
To excel as a Full-Time Information Systems Tech at Minden Medical Center, a strong foundation in various technical skills is essential. Proficiency in Microsoft Applications, including server operating systems and Office Suite, is vital for effective system management and user support. A solid understanding of Active Directory and basic NTFS file permissions will aid in maintaining secure and efficient user access. Familiarity with network protocols such as TCP/IP, SNMP, and DICOM standards is also a key requirement, enabling you to troubleshoot and optimize our interconnected healthcare systems.
While an MCSA or A+ Certification is preferred, your practical experience and proactive approach to learning will set you apart. Strong problem-solving skills and an empathetic customer-centric mindset are necessary for addressing user needs effectively. Effective communication will help you collaborate with healthcare professionals, ensuring that technology solutions are aligned with our commitment to excellence in patient care.
Knowledge and skills required for the position are:
Minimum Education & Experience Microsoft Applications including but not limited to server OS's office active directory. Basic NTFS File permissions; Network protocols; TCP/IP; SMNP and DICOM standards required.
MCSA or A+ Certification preferred
Are you ready for an exciting opportunity?
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
IT Professional (Supervisor)
Network technician job in Shreveport, LA
Full Time - Salary Position Starting Rate: $ Salary Depending on Experience up to $75,000 Benefits: Fulltime Eligible Staff · 403b retirement with Match · Health · Dental · Vision · Life · Short Term Disability · Long Term Disability · Accident · Critical Illness · Paid Time Off · Holiday Pay · Employee Referral Bonus · Wellness Center Free Membership
Job Summary:
Holy Angels is seeking a proactive and technically skilled IT Professional Supervisor with 10 plus years IT and Management experience to lead all aspects of information technology across the organization. This role is responsible for overseeing infrastructure, systems security, hardware/software lifecycle management, and end-user support. The IT Professional will drive strategic upgrades, ensure HIPAA and cybersecurity compliance, and serve as a key partner in operational continuity and innovation. Specific Skills and Responsibilities:
Infrastructure & Systems Oversight
Manage and maintain all facility-wide IT systems, servers, networks, and endpoints
Oversee installation, configuration, and upgrades of hardware and software
Administer user accounts, permissions, and access controls across platforms
Monitor system performance and proactively address vulnerabilities or inefficiencies
Security & Compliance
Ensure full HIPAA compliance across all digital systems and data handling
Implement and maintain enterprise-grade antivirus, malware protection, and firewalls
Conduct regular audits of security protocols and access logs
Develop and enforce IT policies, disaster recovery plans, and data retention schedules
Network & Device Management
Oversee wired and wireless network infrastructure, including cabling and routers
Install and maintain camera systems, phones, printers, TVs, and other peripherals
Manage inventory and lifecycle of all IT assets (workstations, mobile devices, etc.)
End-User Support & Training
Provide Tier 1-3 technical support to staff across departments
Train employees on system use, cybersecurity awareness, and troubleshooting basics
Maintain help desk documentation and ticketing system for issue tracking
Strategic Planning & Collaboration
Partner with leadership to evaluate and implement new technologies
Support budgeting and procurement for IT-related projects and platforms
Coordinate with external vendors and consultants as needed
Participate in cross-functional planning for operational upgrades and compliance initiatives
Qualifications:
Minimum 10 years of progressive IT experience, including supervisory or managerial roles
Advanced knowledge of Windows and Mac OS environments, networking, and cloud platforms
Strong analytical, communication, and project management skills
Education:
Bachelor's degree in Information Technology, Computer Science, or related field (preferred)
Work Environment:
Must work respectfully and effectively with individuals with developmental disabilities
On-site role requiring physical presence across departments and buildings
Physical Demands:
Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3's of the time
May require lifting, bending, and climbing for installations and repairs
Requirements:
Drug Screen
Criminal Background Check
Driver's License Check
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Holy Angels is an independent, nonprofit organization serving individuals with developmental and intellectual disabilities ranging in age from young children to senior citizens. Since 1965, Holy Angels has been dedicated to providing those served a path to self-fulfillment through education, empowerment, spirituality, independence, and work. Let our mission be your career. Over 250 employees are a part of the Holy Angels family. Each empowered by training and education through the Angel University program, development opportunities, self-improvement, outstanding benefits, and a supportive network of professionals. Holy Angels strives to give team members everything needed to meet their maximum potential, and to have a successful career at Holy Angels!
Auto-ApplyNetwork Field Technician
Network technician job in Marshall, TX
Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Reporting to IT support or network operations leadership, the Network Field Technician is responsible for delivering on-site technical support, network troubleshooting, and enterprise application administration across multiple campus locations. The role supports connectivity, hardware/software installation and diagnostics, and end-user assistance for desktop, network, and audiovisual systems. This position requires strong troubleshooting capabilities, documentation practices, and collaboration across OIT functions to ensure responsive and secure IT service.Essential Functions
The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.
Network Support and Troubleshooting
Support connectivity and performance across TSTC's campus networks, including physical installation and maintenance of Ethernet cables, switches, access points, and related infrastructure.
Configure IPs, NAT rules, DHCP, and DNS. Assist with Wi-Fi segmentation and VPN support.
Use diagnostic tools to identify and resolve user and equipment connectivity issues.
Field Support Services
Provide desktop and device support across platforms (Windows, mac OS, mobile).
Perform installation, configuration, and break/fix repair for faculty and staff.
Address role-based access needs and permissions in alignment with policy.
Event and A/V Technology Support
Set up and operate audiovisual systems (e.g., projectors, microphones, video displays) for meetings and events.
Address AV hardware issues and ensure technical readiness.
Enterprise Application and User Support
Support select enterprise applications and backup procedures.
Ensure compliance with licensing, security, and change management policies.
Document support actions and contribute to knowledge base development.
Collaboration and Documentation
Coordinate with Help Desk, Field Techs, and Network Administrators to resolve escalated issues.
Maintain accurate technical documentation, including network diagrams, IP maps, and ticket updates.
Follow standard procedures for service delivery.
Physical and Security Requirements
Perform tasks requiring lifting up to 50 lbs., use of ladders, and physical maneuvering in tight spaces.
Maintain CJIS compliance and support secure access practices.
Education, Experience, & Skills
Required Qualifications
Minimum of 2 years' experience in IT support, network administration, or application troubleshooting.
Proficiency in diagnostic tools and remote support platforms.
Strong organizational and time management skills.
Preferred Qualifications
CompTIA Network+ or other technical certification.
Understanding of the OSI model and familiarity with WAN and VLAN environments.
Experience with enterprise network tools and protocols (e.g., DHCP, DNS, TCP/IP).
Core Competencies
Technical Proficiency
Applies hands-on troubleshooting to solve diverse IT issues in hardware, networking, and software.
Responsiveness
Delivers timely support and communicates updates clearly and professionally.
Documentation
Maintains accurate logs and contributes to shared support documentation.
Security Awareness
Follows institutional protocols to protect systems and sensitive information.
Communication
Explains technical solutions using language appropriate to the audience.
Adaptability
Responds to changing demands across multiple campus environments and technology platforms.
Security and Integrity Requirement
As a condition of employment and continued service in this position, which involves access to or work on critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the employee must demonstrate the ability to maintain the security and integrity of that infrastructure. This includes undergoing routine reviews to assess eligibility based on factors such as criminal history or any ongoing connections to the government or political apparatus of a foreign adversary, as designated under 15 C.F.R. § 791.4. Employment in this role is contingent upon meeting these security-related qualifications and remaining in compliance with them throughout the duration of employment.
The foreign adversary list as of July 24, 2025, includes (1) The People's Republic of China, including the Hong Kong Special Administrative Region and the Macau Special Administrative Region (China), (2) Republic of Cuba (Cuba), (3) Islamic Republic of Iran (Iran), (4) Democratic People's Republic of Korea (North Korea), (5) Russian Federation (Russia), and (6) Venezuelan politician Nicolás Maduro (Maduro Regime).
Extra Duties Statement
This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.
The salary range for this position is $49,084.31 - $53,992.74
The final salary offer will be determined based on the candidate's qualifications and experience.
#LI-JR1
#LI-Onsite
Equal Opportunity Employer
Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.
Auto-ApplyJoint Interface and Network Operations Specialist (A&AS) (Top Secret/SCI Clearance)
Network technician job in Haughton, LA
Job DescriptionSalary:
What company will I be working for?You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow,we believe in making it matter for every employee, every customer, and every mission we support.That means that we put employees first, providing both innovative benefits and great technology. Check out********************************* learn more about what its like to be an Inflowee.
What level Clearance do I need?You must possess an active Top Secret/SCIclearance.
What will I be doing? You will support providing support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will:
Function as SMAC Joint Data Network Manager technical expert/advisor to leadership on operation, maintenance, and configuration of the air and space Common Tactical Picture (CTP).
Maintain CTP Manager qualification provides advanced operational training and advice including over-the-shoulder, classroom, demonstration, one-on-one, and spontaneous training.
Establish, develop, and maintain effective work relationships with SMAC supported theater JICOs and JTF Joint Data Network Officers (JDNO).
Manage Tactical Data Link (TDL) Equipment.
Ensures SMAC equipment is compatible and relevant for integration with all AOC weapon system requirements.
Plan and coordinate operations for SMAC TDLs.
Maintain currency on datalink requirements.
Assist SMAC with developing TTPs for the utilization of TDLs for supporting SMAC operations and data link enabled munitions.
Maintain currency on current and future all domain collaborative capabilities.
Maintain currency on current planning requirements and process outlined in SMAC Standoff Weapons Tactical Operations Procedures to better inform Network Operations.
Provide on-site Tactical Datalink expertise to ensure Government systems are functioning in accordance with MILSTD and current operating techniques and procedures.
Assist with planning for kinetic and non-kinetic employment of standoff capabilities including the production of weapon routes for government approval.
Formulate, integrate, analyze, present, and coordinate plans pursuant to government specifications as part of a multi-disciplinary team.
Advise and assist the government personnel with deliberate and dynamic targeting development, planning, and execution.
Other duties as assigned
What experience, training, and education do I need?
You mustmeet theminimumrequirements:
EITHER possess a Bachelors degree, OR five (5) years of relevant military service
Three (3) years of experience as a JICO within an air operations center (AOC) or other similar operations center
Graduate of the JICO Training Course (JT-301) and one of the following applicable service specialty codes: USAF 13B Air Battle Manager; USMC 7202 Marine Air Command and Control Officer, 7210 Air Defense Control Officer, 5970 Tactical Data Systems Maintenance Officer; USN 6120 Operations Limited Duty Officer, 7120 Operations Warrant Officer; USA 140AT2 Command and Control Systems Technician (W-3 to W-5), 255N Network Management Technician
ActiveTop Secret/SCIclearance
The following experience ispreferred:
Relevant experience with real world or contingency planning/executing TDL during operations
Where is the client site that I would be working for?You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.
Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
E-Verify Statement: By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.
Academic Librarian/System Administrator
Network technician job in Shreveport, LA
Careers at SUSLA Academic Librarian/System Administrator supports the teaching, learning, and research activities of the University by, managing information resources and library systems, assisting users with research and reference needs, teaching information literacy skills to students, and maintaining the library websites and online resources. This position includes collaboration with faculty and staff in the Allied Health Sciences & Nursing Division at the Metro Campus Learning Resource Center (LRC). The librarian will work on-site at the Metro Campus LRC two days per week to provide dedicated support for that division.
RESPONSIBILITIES
* Developing and managing library collections (databases, websites)
* Responsible for the design, development, and implementation of the automated library system.
* Assisting students, faculty and staff with research and information needs, and how to use the automated library system.
* Support special archival projects focused on preservation/digitization.
* Teaching information literacy skills, including literature searching
* Submit required reports to the Library Director.
* Serve on University Committees and participate in professional development and networking workshop.
* Performs other related duties and responsibilities as assigned.
REQUIRED EDUCATION AND EXPERIENCE
* Must have an MLS Degree by an accredited institution
* Knowledge of computers, including inputting and typing skills
* Knowledge of EBSCO Discovery Service (EDS)
* Ability to work independently and in a team environment
* Ability to represent the Library in technology-related activities at the campus, local, state, regional, and national levels
PREFERRED QUALIFICATIONS:
* Flexibility and willingness to embrace change.
* Three years of continuous professional experience in a college or university library setting.
TYPE: Full-time
COMPENSATION: $45,000-$50,000
APPLICATION DEADLINE: Review of applications begins November 24, 2025 and continues until position is filled.
* The application can be filled out online at SUSLA's Application for Employment
* Please attach cover letter, resume, transcript(s), and three references to application.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.
APPLY NOW ➔
Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.
Criminal background check and reference verification is required.
Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry.
Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices.
In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment.
As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination.
In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.
IT Engineer
Network technician job in Shreveport, LA
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.
Nettech, a New Charter Technologies company, is seeking a highly skilled IT Engineer to join our dynamic technology team. Other companies may call this role a IT Analyst, IT Support Specialist, Technical Support Engineer, Systems Engineer, or Network Engineer. In this role, you'll provide technical support, perform network and systems maintenance, and ensure smooth IT operations for small to medium-sized business environments. You'll troubleshoot everything from Level 1 support (password resets, user access, OS issues) to advanced Level 3 engineering tasks such as Windows Server administration, firewall configuration, and LAN/WAN troubleshooting.
The ideal candidate is a hands-on problem solver who thrives in fast-paced environments, enjoys working with people, and takes pride in delivering exceptional IT service and customer satisfaction.Key Responsibilities
Provide Tier 1-3 IT support including Windows desktop, server, and network troubleshooting.
Maintain and troubleshoot Windows Server 2016/2019, Active Directory, DNS, DHCP, and Group Policy.
Configure, maintain, and troubleshoot firewalls, routers, managed switches, and Wi-Fi networks (SonicWall and Meraki experience preferred).
Support users in Office 365 / Microsoft 365 environments, including Exchange, Teams, and SharePoint.
Manage and support end-user devices such as laptops, desktops, printers, mobile devices, and peripherals.
Install and support network-based antivirus and endpoint protection solutions (SentinelOne, Sophos, Bitdefender, Webroot, etc.).
Provide remote desktop and virtualization support (VMware, Citrix, or Hyper-V).
Use network monitoring tools to identify, analyze, and resolve system alerts.
Document issues, solutions, and procedures in the company's ticketing and time management systems.
Communicate technical information clearly and effectively to non-technical users.
Participate in IT projects, infrastructure upgrades, and system optimizations.
Required Qualifications
4+ years of IT experience in Helpdesk, Service Desk, or Field Support roles.
1+ year of field support experience (on-site technical work).
Strong working knowledge of Windows 10/11, hardware diagnostics, and system configuration.
Experience supporting users in Office 365 and Active Directory environments.
Proficiency in LAN/WAN technologies, network connectivity, and remote access troubleshooting.
Experience supporting mobile devices, Wi-Fi, and VPN connections.
Familiarity with virtualization (VMware, Citrix, or Hyper-V).
Excellent communication, documentation, and customer service skills.
Detail-oriented, self-motivated, and proactive in identifying process improvements.
Preferred Skills
Experience with firewall management (SonicWall, Meraki).
Exposure to network security, endpoint protection, and cloud environments.
Background in managed IT services (MSP) or multi-client support environments.
Certification(s) such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or VMware VCP are a plus.
What We Offer
Competitive salary ($60,000-$80,000) based on experience and qualifications.
Comprehensive health, dental, and vision insurance.
Ongoing training, certification support, and professional growth opportunities.
A collaborative, people-first culture focused on teamwork and innovation.
NetTech, a New Charter Technologies company, has been around since 2004, as a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us. At NetTech our steady growth provides our team with many opportunities for advancement. We are a technology company strengthened by business people. Providing clients with a complete and comprehensive technology solution enables NetTech to stay ahead of the always evolving business climate. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.
We offer excellent compensation and benefits that are normally only found at large companies. This ensures that we're competitive and that we can meet the challenges of today's fast-moving technology landscape. We believe that our people are our greatest asset therefore we treat our employees like we would like to be treated.
Nettech is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Nettech recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Auto-ApplyInformation Technology Specialist Instructor
Network technician job in Shreveport, LA
Ayers Career College
, is seeking an instructor for our Information Technology Specialist program. This is an excellent opportunity to use your experience as an IT professional to teach others seeking education and training. Instructors are responsible for teaching students in our training programs in classroom and hands-on lab settings, ensuring that they gain the knowledge and skills that are required for entry-level employment in their chosen field. Instructors are also responsible for sound educational practices and the academic development of each student. Instructors will also manage their classroom environment and promote a positive and engaging learning experience, provide support, tutoring and other assistance as needed. Instructors are to “model" the professional behaviors, language, and activities expected of our students.
Qualified candidates should have:
A license, diploma, certificate, or other degree from a recognized institution or organization in the area taught
and
minimum of 4 years of documented occupational experience in the area taught.
Strong communication skills
Demonstration of integrity and professionalism in all aspects, including appearance, demeanor, and attitude
Ability to work in an observation/coaching style environment
Capability to prioritize, accept responsibility, and work within deadlines
Superior organizational and problem-resolution skills
Basic computer software skills including Microsoft Office:
Additional Requirements
Must have or obtain the following CompTia Certifications within 12 months of employment:
IT Fundamentals
A+
Network+
Security+
Ayers Career College has been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today. Compensation: $ 1 depends on experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Mission of Ayers Career College is to educate students to achieve personal and career success. We have been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today
Auto-ApplyLevel II Advanced Services Technician (AUT, PAUT, TOFD, ET, DR/CR) - Pascagoula, MS
Network technician job in Haughton, LA
Job Details Bossier City - Haughton, LADescription
Level II PAUT Technician
The Level II PAUT Technician will perform calibrations, nondestructive tests, and evaluations to determine acceptance or rejection according to written instructions, applicable codes, standards, and specifications. This role requires the ability to set up and calibrate equipment, interpret and evaluate results, and maintain accurate records. Level II Technicians are expected to be fully knowledgeable about the methods they use, understand their scope and limitations, and provide on-the-job training and guidance to Assistants and Level I Technicians.
Key Responsibilities
Set up and calibrate PAUT and other nondestructive testing equipment.
Conduct tests to ensure quality and detect discontinuities (defects) using approved NDT methods.
Establish proper examination techniques, ensuring compliance with safety regulations.
Apply inspection criteria per applicable specifications or standards and evaluate results.
Interpret readings from digital displays, radiographs, conductivity meters, or other indicators.
Organize, document, and report test results accurately.
Perform specialized inspections as required.
Provide training and supervision to Assistants and Level I Technicians.
Complete other job-related tasks as assigned by management.
Education & Experience
NDT Level II PAUT certification (required).
Additional NDT Level II certifications in RT (with OJT and state card), MT, PT, and/or UTT preferred.
Strong technical background in NDT methods and procedures.
Proven ability to perform assigned NDT tasks and interpret inspection results.
High school diploma or equivalent.
Requirements
Pass DISA background check.
Pass all required drug screenings.
Complete site-specific safety council training.
Successfully test out in all required methods with XCEL.
Qualifications
Desired Competencies: Strong work ethic. Dependable, Exceptional safety and quality awareness. Mechanical aptitude. Adaptable to changing schedules. Exceptional attention to detail. Teamwork. Ability to follow directions and procedures XCEL NDT, LLC. is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law
Work Conditions/Physical Requirements:
Move, carry and lift objects in excess of 50 pounds
Climb and perform work from ladders, stairs and scaffolding in excess of 100 feet, continuously throughout shift
Be able to climb ladders and platforms up to 250 feet with a harness and lanyard
Be able to step up into vehicles or onto equipment
Work extended hours and stand for extended periods of time
Work in indoor and outdoor environments in conditions of extreme heat and cold
Work in and near industrial hazards
IT Support Engineer II - Military Veterans Encouraged to Apply, OTS
Network technician job in Shreveport, LA
About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role:
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
- Troubleshooting difficult IT problems without SOPs Planning and coordinating CMs and CM templates.
- Collaborating with internal teams or vendors to execute projects.
- Leading continuous improvement efforts.
- Auditing the quality of work performed and provide constructive feedback when necessary.
- Automating manual tasks; create/improve small tools that help make team operations more efficient.
- Serving as the first point of escalation.
- Participating in hiring, training and development of others.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
- 3+ years of IT client, server, and network service delivery experience
- 4+ years of IT systems or relevant commercial production environment experience
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
- 4+ years of troubleshooting in a multi-user high availability environment experience
- 4+ years of PC repair, troubleshooting, deployment and liquidation experience
- High school or equivalent diploma
- 3+ years of supporting a windows server environment experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,700/year in our lowest geographic market up to $122,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Now Hiring IT and Telecom Field Technicians
Network technician job in Bossier City, LA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Information Systems Tech
Network technician job in Minden, LA
Job Description
Join Minden Medical Center as a Full-Time Information Systems Tech and immerse yourself in a vibrant, high-energy environment where your contributions truly matter. This onsite position in Minden, Louisiana, places you at the heart of our commitment to innovation and excellence in healthcare. You'll play a crucial role in enhancing our technology systems, directly impacting patient care and experience.
You'll collaborate with a team of passionate professionals who share a customer-centric philosophy and dedication to problem solving. This is an opportunity to apply your technical expertise while nurturing your passion for technology in a forward-thinking culture. Your input will help to shape the future of health technology at Minden Medical Center, making it an exciting time to be a part of our journey toward excellence.
Join us and be a driving force in transforming healthcare through technology.
Make a difference as a Information Systems Tech
As a Full-Time Information Systems Tech at Minden Medical Center, you can expect a dynamic daily routine that keeps you engaged and challenged. Your primary responsibilities will include troubleshooting technical issues, maintaining and upgrading our information systems, and ensuring data integrity and security. You will collaborate with healthcare professionals to understand their technology needs and provide effective solutions, enhancing overall operational efficiency.
Daily tasks will also involve monitoring system performance, conducting routine maintenance, and assisting with the implementation of new software. In this role, you will prioritize customer-centricity by providing timely support, responding to service requests, and offering training to staff as needed. Your proactive approach to problem-solving will be essential in creating a seamless technology experience for our team and ultimately enhancing patient care.
Stay energetic and focused as you help shape the technological landscape of our healthcare facility.
Are you a good fit for this Information Systems Tech job?
To excel as a Full-Time Information Systems Tech at Minden Medical Center, a strong foundation in various technical skills is essential. Proficiency in Microsoft Applications, including server operating systems and Office Suite, is vital for effective system management and user support. A solid understanding of Active Directory and basic NTFS file permissions will aid in maintaining secure and efficient user access. Familiarity with network protocols such as TCP/IP, SNMP, and DICOM standards is also a key requirement, enabling you to troubleshoot and optimize our interconnected healthcare systems.
While an MCSA or A+ Certification is preferred, your practical experience and proactive approach to learning will set you apart. Strong problem-solving skills and an empathetic customer-centric mindset are necessary for addressing user needs effectively. Effective communication will help you collaborate with healthcare professionals, ensuring that technology solutions are aligned with our commitment to excellence in patient care.
Knowledge and skills required for the position are:
Minimum Education & Experience Microsoft Applications including but not limited to server OS's office active directory. Basic NTFS File permissions; Network protocols; TCP/IP; SMNP and DICOM standards required.
MCSA or A+ Certification preferred
Are you ready for an exciting opportunity?
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
Job Posted by ApplicantPro
IT Professional (Supervisor)
Network technician job in Shreveport, LA
Job DescriptionFull Time Salary Position Starting Rate: $ Salary Depending on Experience up to $75,000 Benefits: Fulltime Eligible Staff 403b retirement with Match Health Dental Vision Life Short Term Disability Long Term Disability Accident Critical Illness
Paid Time Off
Holiday Pay
Employee Referral Bonus
Wellness Center Free Membership
Job Summary:
Holy Angels is seeking a proactive and technically skilled IT Professional Supervisor with 10 plus years IT and Management experience to lead all aspects of information technology across the organization. This role is responsible for overseeing infrastructure, systems security, hardware/software lifecycle management, and end-user support. The IT Professional will drive strategic upgrades, ensure HIPAA and cybersecurity compliance, and serve as a key partner in operational continuity and innovation.
Specific Skills and Responsibilities:
Infrastructure & Systems Oversight
Manage and maintain all facility-wide IT systems, servers, networks, and endpoints
Oversee installation, configuration, and upgrades of hardware and software
Administer user accounts, permissions, and access controls across platforms
Monitor system performance and proactively address vulnerabilities or inefficiencies
Security & Compliance
Ensure full HIPAA compliance across all digital systems and data handling
Implement and maintain enterprise-grade antivirus, malware protection, and firewalls
Conduct regular audits of security protocols and access logs
Develop and enforce IT policies, disaster recovery plans, and data retention schedules
Network & Device Management
Oversee wired and wireless network infrastructure, including cabling and routers
Install and maintain camera systems, phones, printers, TVs, and other peripherals
Manage inventory and lifecycle of all IT assets (workstations, mobile devices, etc.)
End-User Support & Training
Provide Tier 13 technical support to staff across departments
Train employees on system use, cybersecurity awareness, and troubleshooting basics
Maintain help desk documentation and ticketing system for issue tracking
Strategic Planning & Collaboration
Partner with leadership to evaluate and implement new technologies
Support budgeting and procurement for IT-related projects and platforms
Coordinate with external vendors and consultants as needed
Participate in cross-functional planning for operational upgrades and compliance initiatives
Qualifications:
Minimum 10 years of progressive IT experience, including supervisory or managerial roles
Advanced knowledge of Windows and Mac OS environments, networking, and cloud platforms
Strong analytical, communication, and project management skills
Education:
Bachelors degree in Information Technology, Computer Science, or related field (preferred)
Work Environment:
Must work respectfully and effectively with individuals with developmental disabilities
On-site role requiring physical presence across departments and buildings
Physical Demands:
Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3s of the time
May require lifting, bending, and climbing for installations and repairs
Requirements:
Drug Screen
Criminal Background Check
Drivers License Check
Level II Advanced Services Technician (AUT, PAUT, TOFD, ET, DR/CR) -Bossier City, LA
Network technician job in Haughton, LA
Job Details Bossier City - Haughton, LADescription
The NDE Technician will be performing calibrations, Nondestructive Tests, and evaluations for acceptance or rejection determinations according to written instructions and record results. Level II Technicians are qualified to set up and calibrate equipment and to interpret and evaluate results with respect to applicable codes, standards, and specifications. Level II Technicians are thoroughly familiar with the scope and limitations of the method of NDT being used and should exercise assigned responsibility for on-the-job training and guidance of Assistants and Level I Technicians.
Level II Technicians organize and report results of NDT.
Responsibilities Include but are not limited to: Set up and calibrate nondestructive testing equipment . Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection . Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations . Apply testing criteria in accordance with applicable specifications or standards and evaluate results . Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators . Organize and report test results . Perform specialized inspections . May instruct and supervise others .
Perform other job-related tasks as assigned by management Education and
Experience: NDT Level II RT with OJT and state card . NDT Level II MT, PT, UTT Preferred . Technical background in NDT methods and procedures .
Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections . Knowledge of NDT equipment . High School Diploma or equivalent Requirements . Complete and pass a DISA Background check .
Complete and pass all required Drug Screens . Complete and pass site specific safety council . MUST TEST OUT IN ALL REQUIRED METHODS WITH XCEL
Qualifications
Desired Competencies: Strong work ethic. Dependable, Exceptional safety and quality awareness. Mechanical aptitude. Adaptable to changing schedules. Exceptional attention to detail. Teamwork. Ability to follow directions and procedures XCEL NDT, LLC. is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law
Work Conditions/Physical Requirements:
Move, carry and lift objects in excess of 50 pounds
Climb and perform work from ladders, stairs and scaffolding in excess of 100 feet, continuously throughout shift
Be able to climb ladders and platforms up to 250 feet with a harness and lanyard
Be able to step up into vehicles or onto equipment
Work extended hours and stand for extended periods of time
Work in indoor and outdoor environments in conditions of extreme heat and cold
Work in and near industrial hazards
Now Hiring IT and Telecom Field Technicians
Network technician job in Bossier City, LA
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-Apply