Network technician jobs in Carolina, PR - 84 jobs

**Infrastructure Preparation and Documentation** + Assist in creating and maintaining network rack patch matrices. + Support documentation of cable paths, labeling standards, and port assignments. + Help develop and manage spreadsheets for rack labels, including formatting, review, and printing. + Verify rack layouts for accuracy against design plans. **Cabling and Build Standards** + Ensure cabling work aligns with company installation and quality standards. + Support consistent build practices across data center projects. + Provide complete and accurate documentation to operations teams. **Project Coordination** + Collaborate with project managers to clarify scope of work and required materials. + Review bills of materials and tools lists for completeness. + Coordinate with vendors to align on project expectations, timelines, and deliverables. + Monitor material delivery schedules and request updates when needed. + Track project milestones and escalate potential delays or risks. + Participate in meetings with stakeholders to ensure smooth progress. + Confirm that all deliverables meet quality and compliance standards before handover. **Vendor and Onsite Management** + Support onsite vendor activities for infrastructure builds. + Participate in pre-deployment meetings with vendors to review scope, priorities, and deadlines. + Assist in validating completion of work through regular onsite inspections and progress reviews. + Help resolve onsite issues or technical blockers in real time. + Participate in final walkthroughs before project handover. **Workflow and Tools Management** + Manage deployment tasks and workflows in project tracking systems. + Track rack delivery, installation, and quality assurance throughout deployment phases. + Ensure the Ticket System is properly configured and actively monitored, including filters, dashboards, and related settings. + Verify that physical layouts match documented floor plans. **Deployment and Troubleshooting** + Support network and software setup during site activations. + Assist in troubleshooting cabling and connectivity issues. + Participate in project "war rooms" to ensure deadlines and quality expectations are met. **Multi-Project Management** + Assist in coordinating deployments for multiple concurrent projects, balancing both new builds and expansions. + Collaborate with multiple teams across regions to maintain project flow without overlaps or delays. + Support task prioritization and resource allocation to optimize efficiency across projects. **Travel** + Up to 50% travel will be required, covering North America (Latin America possible) **Responsibilities** **Qualifications:** + 5+ years of experience in data center infrastructure deployment or a related technical field. + Network Certifications preferred + Strong understanding of network rack installation, cabling standards, and data center build processes. + Skilled in using documentation and workflow management tools. + Excellent organizational skills and attention to detail. + Strong communication and vendor coordination abilities. + Ability to support multiple projects simultaneously under tight deadlines. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. White Star is looking for a Desktop Support Specialist to join our Operations team! MetTel is seeking a bright, highly motivated individual to join our award-winning team as a Client Experience Agent Tech (Desktop Support Specialist). Client Experience Agents answer incoming calls from customers to place orders, respond to inquiries, manage complaints, troubleshoot and submit repair tickets for service-related impacts. Agent will be a member of the Client Experience team servicing consumers interested in the products MetTel offers and will be responsible for assisting them online and over the phone. Agents will also inform customers of the product terms and features and project a professional company image through voice and online interactions. On occasion the Agent will be asked to contribute to company projects intended to improve MetTel processes and or service offering. ROLE AND RESPONSIBILITIES: Installing and configuring computer systems Diagnosing and solving hardware/software faults Setting up new users with accounts within the MetTel systems and resetting passwords. Providing new users with access to secured resources This job includes investigating and collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Responds to complex technical problems/issues related to hardware, software, and networking via email and phone. Able to simultaneously support numerous customer bases with separate policy, procedural and ticketing requirements. Assists customers by remotely diagnosing problems and providing resolutions for technical and service-related issues. Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Identifies and provides input on unique or recurring customer problems. Monitors and tracks issues to ensure accurate resolution. Escalates more complex customer technical issues to senior level support DESIRED QUALIFICATIONS: Technical Expertise - Proficient in installing, configuring, and troubleshooting computer systems, hardware, and software. Account & Access Management - Experience setting up user accounts, resetting passwords, and granting secure resource access. Networking & Connectivity - Ability to diagnose and resolve issues related to networking, VPN, and connectivity. Remote Support Skills - Skilled in providing remote assistance for technical and service-related issues using troubleshooting tools. Customer Service Orientation - Strong communication skills to educate and advise customers within procedural guidelines, ensuring complete solutions. Analytical & Problem-Solving Ability - Adept at identifying recurring issues, monitoring resolutions, and escalating complex problems when necessary. Process Improvement Mindset - Ability to collect IT usage data, make recommendations for system improvements, and contribute to company projects. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $45k - $55k depending on experience. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #HelpdeskSupport, HelpdeskSupport, #troubleshooting, troubleshooting, #Connectivity, Connectivity, #Networking, Networking, #ComputerSystems, ComputerSystems, #HardwareSupport, Hardware Support, #SoftwareSupport, Software Support, #DesktopSupport, Desktop Support, #PuertoRico, Puerto Rico MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at **************

**Req number:** R6931 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Network Administrator ready to take us to the next level! If you have network configuration, management, and troubleshooting expertise, along with experience working with small-business class firewalls, switches, and wireless access points, and are looking for your next career move, apply now. **Job Description** We are looking for a Network Administrator to monitor and maintain network infrastructure, ensuring optimal performance and security. This position will be Full-Time and Remote, **candidates must be located in either Pacific or Mountain Time Zones** . **This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.** **What You'll Do** + Monitor and maintain network infrastructure, ensuring optimal performance and security + Respond promptly to network-related tickets and escalations, providing effective solutions + Configure and manage small-business class firewalls, switches, and wireless access points + Perform network troubleshooting to diagnose and resolve network issues + Implement network changes and upgrades, ensuring minimal disruption to services + Collaborate with other IT professionals and departments to optimize network performance + Document network configurations, changes, and procedures **What You'll Need** Required: + Minimum of 5 years of experience working with small-business class firewalls, switches, and wireless access points + Strong experience with Ubiquiti products is highly beneficial + Proficiency in network configuration, management, and troubleshooting + Solid understanding of network security principles and practices + Excellent problem-solving skills and the ability to work under pressure + Strong communication skills, both written and verbal + Ability to work independently in a remote setting, while maintaining collaborative team relationships Preferred: + Relevant certifications such as CCNA, Network+, or equivalent + Experience with network monitoring tools and software + Familiarity with cloud networking solutions **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $65,000 - $75,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

**Lead, Network Engineer** **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better. If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. (*************************************************************************************************************************************************** **Purpose of Role** The Lead Network Engineer will be responsible to provide subject matter expertise on the design, implementation, and operational support of the UA global network. This role will primarily be focused on supporting the Under Armour Distribution house, corporate, and retail environments. **Your Impact** + Design, implement, and document network architecture + Research, develop and evaluate, recommend and integrate new network technologies + Develop, update and maintain network documentation + Lead, participate and collaborate with cross functional teams from architecture, other engineering groups, security, infrastructure, and vendors + Provide peer review on all changes and designs + Lead and drive all network designs to meet operational support requirements + Tier 4 support for critical escalations **Qualifications** + Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. + Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. + Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. + Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Remains open to others' ideas and tries new things. + Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. + Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. + Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. + Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. + Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. + Bachelor's Degree preferred and\or 8+ years of experience managing complex network environment using Cisco and cloud technologies. + Network tools and automation experience. + Experience managing complex network environment: SD-WAN, cloud firewall, on-prem firewall, network access control, wireless environments, and AWS networking. + Certificates, please list in resume + CCNA required, CCNP preferred (or equivalent knowledge\experience) + AWS Solutions Architect (or equivalent knowledge\experience) Network Skills: + Cisco CLI for LAN, and wireless + Cisco Campus Switching + Cisco Data Center Switching + Cisco Wireless + Cisco ISE + Fortinet Firewall + SilverPeak SD-WAN + AWS Networking + Zscaler NextGen cloud firewall + Python + Ansible **Workplace Location** + **Location:** Remote (East Coast strongly preferred to optimize collaboration with HQ and cross-functional teams) + **Work Schedule:** This role follows a hybrid work schedule, requiring 4 days in-office per week. + **Travel:** 10% + **Licenses/Certifications:** CCNA, CCNP preferred and AWS Solutions Architect preferred. + **Sponsorship Eligibility:** UA does not offer sponsorship of job applicants for employment-based work authorization for this position at this time. **Relocation** + No relocation provided **Base Compensation** $125,149.60 - $172,080.70 USD Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package. **Benefits & Perks** + Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community + Under Armour Merchandise Discounts + Competitive 401(k) plan matching + Maternity and Parental Leave for eligible and FMLA-eligible teammates + Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being \#LI-Hybrid \#LI-SA1 **Our Commitment to Equal Opportunity** At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com. Requisition ID: 163590 Location: Remote, US Business Unit: Corporate Region: North America Employee Class: Full Time Employment Type: Salaried Learn more about our Benefits here

Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: Industrial Automation Software Technician Qualifications: Minimum 3 years' experience in a similar role (manufacturing/industrial automation). Strong expertise in PLCs, motion control, HMIs, RFIDs, robotics, and vision systems. Industrial IT/computer hardware/software support experience. Strong troubleshooting, problem-solving, and teamwork skills. Flexibility with schedule adjustments. Key Responsibilities: Troubleshoot, repair, and maintain automated equipment (PLCs, motion control, HMIs, RFIDs, robots, and vision systems). Perform repair and replacement of computers connected to manufacturing equipment. Execute application backup/restore to maintain validated system state. Support integration and configuration of automation technologies. Document activities per quality and regulatory standards. Provide flexibility to support business demands (overtime, holidays, weekends, or night shifts when required).

Are you FIS We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? About the role As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You'll be responsible for deploying new technologies as well as ensuring system performance. What you will be doing * Supporting messaging services and maintaining a secure environment. * Proposing and implementing system enhancements. * Monitoring system usage and performance and troubleshooting issues. * Assisting with hardware and software upgrades or repairs. What you will need * Knowledge of multiple operating systems and related utilities and hardware. * Experience with storage management, TCP/IP, network monitoring and tools. * A bachelor's degree in a technical discipline or the equivalent experience. What we offer you * Flexible and creative work environment * Diverse and collaborative atmosphere * Professional and personal development resources * Opportunities to volunteer and support charities * Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Responsibilities Responsible for coordinating, implementing, and documenting contracts and benefits in information systems, ensuring compliance with contractual terms and proper account configuration. The role includes comprehensive management of technical and operational documentation, administration of technological environments (including AIX), interface development, and continuous process improvement. Additionally, it provides support in eligibility, software testing, code debugging, and change control, guaranteeing traceability and knowledge base updates. Requires interaction with multiple departments and clients to ensure effective implementation and service quality. Essential Responsibilities and Tasks: * Documentation and assembly of all information related to the terms, services, and benefits to be implemented in the information systems completed in the "CIG" for each account/contract. * Implement accounts by creating benefits and ensuring that contractual terms are properly established, including associated groups, contract numbers, and everything required for the proper functioning of contracts in the system. * Coordinate, direct, and conduct contract implementation meetings, ensuring that all departments understand the services contracted for each account implemented. * Keep all documentation of active contracts up to date in an organized and accessible manner for management reference. * Guide staff in relation to account management and services to the insured. * Collaborate in the process of adding new CMS codes for Advantage accounts in conjunction with staff from the Claims and Provider Departments. * Provide support to the eligibility process. * Notify your supervisor of relevant situations related to Health Suite. * Interact with RAM customer support in situations related to Health Suite. * Provide systems administration support for the AIX environment, including daily operations, hardware and software installation and configuration, performance management and troubleshooting, space management, and backups. * Work on developing interfaces for new clients in Health Suite. * Research, identify, and prototype new or improved processes/procedures for performing support activities, including underlying tools and software products. * Document IT department Standard Operating Procedures (SOPs). * Maintain technical documentation for newly developed internal applications. * Manage and organize change control documentation in compliance with internal policies. * Ensure that each project or implementation includes complete documentation prior to deployment. * Provide support to the team in code testing and debugging minor issues. * Participate in any task that is necessary for the Department or Company. Qualifications * Bachelor degree in business administration with a concentration in computer science. * Experience: Two years or more of experience in the field of healthcare and/or computer science * Fully bilingual

Title Specialist I, Technical Support Customer Success Reports To Customer Support Manager We are looking for a dedicated Specialist I, Technical Support to join our Customer Success Department and serve as the primary contact for new and existing merchants who require technical and financial support. This role is crucial in delivering a "white-glove" experience to our clients by providing frontline customer support, entry-level troubleshooting, and ensuring merchant processing is secure and reliable. The ideal candidate will be highly organized, proactive, and committed to providing excellent customer service. What we're obsessive about: * Customer Satisfaction: Providing timely and effective solutions to merchants while maintaining a high level of service quality. * Technical Troubleshooting: Accurately diagnosing and resolving merchant processing issues to ensure seamless transactions. * Proactive Problem-Solving: Identifying common customer concerns and offering strategic solutions. * Collaboration & Communication: Fostering strong relationships with merchants and internal teams to improve service efficiency. Duties and Responsibilities: * Customer Support & Issue Resolution: * Answer inbound calls from the IVR system and assist merchants with their inquiries. * Provide support to new and existing customers experiencing processing issues. * Troubleshoot (entry-level) technical issues remotely and onsite as needed. * Ensure a smooth and efficient resolution process while maintaining a customer-focused approach. * Technical & Financial Assistance: * Assist merchants with account setup, financial inquiries, and bank account reconciliations. * Guide customers in understanding and using the platform effectively. * Maintain accurate records of merchant interactions and follow up on outstanding issues. * Operational Efficiency & Organization: * Organize and prioritize multiple work assignments while maintaining accuracy. * Adapt to evolving business needs and workflows efficiently. * Ensure compliance with security protocols to safeguard merchant transactions. * Perform other related duties as assigned. Qualifications: * Associate degree or equivalent experience in Computerized Information Systems, Computer Science, or a Technical Support environment. * Some relevant experience in computer technical support (onsite technician experience is a plus). * Background in customer service and/or a call center environment. * Bilingual proficiency in English and Spanish (both written and verbal communication skills required). * Strong organizational and time management skills. * Effective problem-solving and analytical thinking abilities. * Self-motivated, detail-oriented, and team player with strong interpersonal skills. * Adaptability, flexibility, and resourcefulness to handle shifting demands. * Outgoing personality with the ability to work with diverse individuals and businesses. * Willingness to learn new skills and stay updated in a fast-paced industry. Working Conditions: * On site: 8-hour shift. * Extensive desk-based work, including prolonged periods of computer use and administrative tasks. * Frequent interaction with merchants, venders, sales representatives and internal teams. Travel * NA Job Classification * Non- Exempt Equality: At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals' qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at *************. Compensation and Benefits Our compensation reflects the cost of labor across various geographic markets, including Puerto Rico. Actual compensation may vary based on factors such as location, skills, experience, and role-specific responsibilities. Additional forms of compensation - including incentives or bonuses - may also be included in the total compensation package. We provide a full range of benefits to support your health and wellbeing, including medical coverage, financial resources, and additional support tools to help you succeed. Note to Agencies: Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.

The Associate, Remote Network (Virtual Teller) provides extraordinary, friendly and dynamic service to customers through interactions that transcends a virtual/video face to face interactions. Position works on-site based in Bayamon, PR MAJOR DUTIES & RESPONSIBILITIES: Serves customer in a professional and exceptional, courteous, efficient manner through prompt handling of all teller functions. Perform regular teller's transactions through electronic/remote interactions in compliance with bank policies and procedures. Answers questions from prospects or customers and maintains excellent customer relations; directs customers to proper employees for answers to more complex problems and inquiries. Works independently and utilizes effective problem solving skills to resolve issues; effectively uses knowledge of operating and security procedures in order to make on-the-spot transactions. Multitasks by working with multiple software programs concurrently to complete a transaction, and communicating with more than one customer concurrently. Identifies cross-selling opportunities, selling new or additional products or services that meet customers' needs, and makes appropriate referrals to other bank areas. Performs end of day balancing according to procedures. Adheres to security, audit, and compliance requirements. May act as a mentor/trainer to new Virtual Tellers. Communicates customer comments, issues and requests to the appropriate branch/department. Clearly communicates the proper use of the Virtual Teller Station, handling customer's objections and anxiety to new technology. Promotes benefits of the technology and ensures a positive experience. Other duties may be assigned. EDUCATION AND EXPERIENCE: Associate or bachelor's degree in business administration or related field required. One (1) year of customer service, call center or sales experience required. Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. Excellent customer service, interpersonal, problem-solving and documentations skills required both verbal and written. Requires good telephone etiquette, listening and communication skills. Understanding of banking or financial products and services preferred. Detail oriented and able to manage multiple priorities required. Computer proficiency required. Knowledge of MS Office and other business applications preferred. Bilingual, English and Spanish required. Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required. Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans) Recruitment Privacy Statement Compliance Posters

HVAC and Refrigeration Engineer Services • Provide technical expertise in the following systems: heating, ventilation, air conditioning, and refrigeration systems used to control temperature, air quality, and humidity in manufacturing buildings. • Responsibilities may include conducting load calculations, selecting equipment, ensuring energy efficiency, and overseeing installation and maintenance. Ensure compliance with safety and environmental regulations, cGMPs, troubleshoot problems, and collaborate with construction teams. • Collaborate with technical teams to integrate systems seamlessly into the overall building operation. • Incorporate energy-saving strategies and ensure systems comply with energy efficiency standards and environmental regulations. • Supervise the installation and commissioning of new systems. • Diagnose and resolve issues with existing systems to ensure optimal performance and reliability. • Develop maintenance schedules and protocols for existing systems. • Conduct system tests and validation to confirm proper operation. • Prepare detailed reports, cost estimates, and project documentation. • Provide guidance and technical support to maintenance and operations personnel. • Ensure all systems adhere to safety standards, building codes, and industry regulations BS in Engineering (Mechanical / Electrical) 5 years' experience in regulated environment (EHS/GMP) 5-10 years working on HVAC systems Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Ubicacion: Guaynabo As an Entry Level Rol - IT Help Desk Technician, you will support Alivia Health's Pharmacy Chain Operations by providing desktop support, including technical advice, guidance, and informal training to customers using hardware and software programs. This role is ideal for candidates beginning their IT careers and seeking hands-on experience in technical support and field services. You will troubleshoot and restore routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. This includes performing root cause analysis and developing checklists for common issues. Key Responsibilities: Deliver excellent customer service while installing, diagnosing, and resolving hardware and software issues at Alivia Health locations. Support equipment such as POS (point of sale) systems, registers, thermal/laser printers, scanners, servers, PCs, phone systems, RF devices, pharmacy systems, networking hardware, and related peripherals. Drive between Alivia Health locations across Puerto Rico to fulfill service calls and installations. Assist other neighboring areas with workload as needed. Maintain and meet service level agreements (SLAs). Work Schedule & Availability: Standard day shift with possible weekend and holiday rotations. On-call availability for weekday evenings and high-severity onsite service calls. Normal shift may include Saturday and Sunday as part of the regular schedule, with two weekdays as scheduled days off. Minimum Requirements: Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience. Equal Opportunity Employer F/M/V/D

Responsible for managing organizations' computer systems, including software, hardware and networks. Responsible for designing, installing, and supporting the entire system or may specialize in one area of the computer system, such as security infrastructure or telecommunications. IT Engineers work as part of an IT team and may report to an IT manager, but the majority of their work is completed on their own. According to the Bureau of Labor Statistics, the software development sector, which includes IT Engineers, is expected to grow at an above\-average rate of 17 percent through 2024, adding an estimated 186,600 jobs to this sector during this period. Requirements Minimum of three to five years of experience "}}],"is Mobile":false,"iframe":"true","job Type":"Contrato","apply Name":"Apply Now","zsoid":"664728484","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Tecnologà a"},{"field Label":"Work Experience","uitype":2,"value":"1\-3 años"},{"field Label":"City","uitype":1,"value":"Isla"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00936"}],"header Name":"Information Technology Engineer","widget Id":"451563000000072311","is JobBoard":"false","user Id":"451563000000195003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"451563000002054102","FontSize":"12","google IndexUrl":"https:\/\/psdincpr.zohorecruit.com\/recruit\/ViewJob.na?digest=.AaMNETH9vCrdycgPVjmjsBWQAwc2U0NtH1vsE8AMsU\-&embedsource=Google","location":"Isla","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

Installs, configures, repairs, supports, reports, assists and troubleshoots any WorldNet Telecommunications Inc., internal or external infrastructure, including any telecommunication and cable circuits, including customer premises equipment. ESSENTIAL DUTIES AND/OR RESPONSIBILITIES include the following. Other duties may be assigned. Advanced Configurations and Troubleshooting of HPBX services at the switch level. Perform changes as necessary to soft switch, Commportal and CPE. Coordinate, participate and lead vendor meetings to identify/solve service issues that involve third party providers or equipment's. Advanced configuration and troubleshooting of routing protocols such as BGP, SD-WAN, OSPF and others. Responsible of visiting customers for installation and repairs of internal and external wiring CAT 3, CAT5e or CAT 6, and fiber, including connector, cable, telephone and all WorldNet approved CPE's. Responsible for the installation, repairs, configuration and/or replacement of all WorldNet CPE's. Responsible for the installation and repairs of voice services such as, POTS lines, Hosted PBX, Sip Lines, PRI, Sip Trunk, DID, etc. Install and Repair cyber security appliances including troubleshooting, firewalls changes, security policies changes, upgrades, and other related configurations. Responsible for the physical Installation of CPE's to provide different types and levels of service on customer premises including switches, routers, batteries, IP phones, fire wall, ATA, IAD, etc. Install and repair internet and data services, such as PPPoE, internet dedicated circuits, point to point services, interconnect services thru a data network, etc. Install and repairs circuits such as, Fiber Optic, Wireline, Wireless or lines to be installed from demarcation point to customer premises. Process LNP (port in of lines). Complete site surveys, lines inventory and use, wiring, routers, circuits, evaluate the communication room, location facilities, server rooms and telecommunication chambers, etc. Comply with Installations and Repairs Process and Standards, including the Customer sign off for Job acceptance form, photos of installed equipment, labelling WNT equipment, testing process, etc. Performs basic fault identification and level measurement test in WorldNet fiber transport, using OTDR, power meter. Will assist and perform tests with WNET Repairs Divisions, ISP (Providers) or Engineering to test WNET's network from Collocation, Cageless, In-buildings or client premises. Perform advance troubleshooting of VoIP issues affecting customer services. Utilize tools such as Wireshark, COM, SAS, etc. to identify/solve and solve service issues. Identify customer repeated service issues, investigate root cause, provide possible solutions and refer to Supervisor for an alternate solution. Compliance with ONCALL policy established by the company and assigned by the supervisor. Follow company policies and procedures to meet relevant company-wide statistics. Performs all other duties as required SUPERVISORY RESPONSIBILITIES This Job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education Associated Degree in Telecommunications, Telephony or Electronic Technology (preferred) with a minimum of five years of related experience; or equivalent experience and training related to the position.SKILLS and ABILITIES REQUIREMENTS Advanced ability in the installation, diagnosis and repairs of problems within our operations and of all types of telephony services, Internet, data, VoIP, firewall, etc. Ability to work with and possess Advanced Knowledge of networking Fundamentals (TCP/IP, switching, routing, tools etc.) Capable of working on PBX Installations, Configuration, Troubleshooting and Maintenance. Skilled in working with Structured Cabling and certifications VoIP and Telecommunications knowledge Voice and Data Ability to work with Advanced Transport technologies, testing Equipment's (DACS, SunSet, etc.) and functioning of tools used in networking MTCNA/FORTI NSE4/SIP Certifications Ability to communicate effectively with the customers. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to travel all areas of Puerto Rico. The employee must frequently lift and/or move ladders and up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is frequently required to travel all areas of Puerto Rico and Virgin Islands. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the working environment can be loud. Position requires being outdoors for large amounts of time. Position requires traveling. Position requires occasionally working in small poorly light spaces. EMPLOYER'S RIGHT This does not list all the duties of the job. You may be asked by Supervisors or Managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this Job Description.

NUC University operates a geographically diverse, virtual Service Desk using Support Teams comprised of Support Analysts and Specialists. Each team contains IT technicians who may be asked to answer phone inquiries one day, triage Help Desk tickets the next day and go visit a user the third day. The IT Support Specialist I provides a broad range of general and advanced technical support services to students, faculty, and administrative staff across the University, and provides deep expertise in specific skills. Examples of these skills include hardware configuration and repair, network, telephony, learning management system (LMS), student information system (SIS), CRM, business intelligence, document management, etc. IT Support Specialist I is a Tier 1 support resource. The IT Support Specialist I tracks changes and enhancements in technologies, hardware, software, and applications. The IT Support Specialist I is the first line of defense in keeping up with technological changes. The location of the role may be at a specific campus, in a centralized location, or remote. Travel to campuses may be required. Essential duties and responsibilities: Monitors the ticketing system extracting prioritized tickets and takes appropriate action to resolve client issues. Provide technical guidance, advice, and training to system users. Provide training in their area of expertise to IT Service Desk Analyst. Build and maintain positive, constructive partnering relationships with the campus community. Perform IT production support for assigned area(s) according to documented processes. Perform deskside support for end-users and provide local “remote hands” when required by system administrators or engineers. Interact with students, faculty, and administrative staff supporting all aspects of infrastructure and classroom/meeting room technology in their environment. Install, maintain, and upgrade workstation and peripheral hardware and software. Coordinate computer support activities with multiple user departments and internal teams, as well as third party vendors. Manage and coordinate managed service and solution providers for the successful delivery of technology services in support of our operating business needs. Log all customer interactions, filling out detailed information in tickets and document resolutions. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Qualifications /Education: Associate's degree in information technology, computer science or closely related field. Minimum one (1) year previous experience and/or training that includes desktop support, network maintenance and design.

The Advisor, Information Technology is responsible for the management, administration, and evolution of the organization's technological infrastructure (on-premises, cloud, and hybrid), ensuring the availability, security, and scalability of critical services. Leads the adoption of emerging technologies and best practices to optimize IT operations and resilience. Position will be working hybrid based in San Juan, PR. Main Duties & Responsibilities Plan, install, configure, and maintain infrastructure hardware, software, and services (servers, storage, networks, virtualization, cloud). Manage hybrid and multi-cloud environments (Azure, AWS, O365, On-premise Windows AD), including deployment automation (IaC: Terraform, Ansible, Lambda, and APIs). Implement and maintain virtualization solutions (VMware, Hyper-V, KVM) and container platforms (Docker, Kubernetes). Proactively monitor system performance, availability, and security using advanced tools (SIEM, APM, observability). Administer LAN, WAN, and SD-WAN networks, ensuring efficient and secure connectivity between sites and cloud services. Configure, maintain, and optimize network devices (switches, routers, access points) and next-generation firewalls (NGFW). Implement and manage dynamic routing protocols (OSPF, BGP, EIGRP) and network segmentation (VLAN, VRF). Oversee perimeter security, access policies, and protection against external threats. Apply cybersecurity policies, Zero Trust principles, and identity management (IAM). Coordinate audits, patch management, and incident response. Ensure compliance with regulated standards. Design, test, and maintain disaster recovery (DRP) and business continuity plans (BCP). Manage advanced backup solutions (on-premises and cloud), replication, and high availability. Evaluate, propose, and implement emerging technologies: edge computing, artificial intelligence for operations (AIOps), automation with RPA, software-defined networks (SDN), infrastructure as code (IaC), and Zero Trust security solutions. Lead cloud migration projects, data center modernization, and adoption of serverless architectures. Coordinate infrastructure projects from planning to execution and closure. Manage relationships with vendors, service contracts, and evaluation of new technological solutions. Develop and maintain technical documentation, architecture diagrams, and operational procedures. Promote continuous team training in new technologies and best practices. Provide immediate support and response to critical incidents affecting service continuity, ensuring 24/7 availability, including on-call duties and after-hours attention for major issues. Other duties may be assigned. Minimum Requirements Bachelor's in Business Administration, Information Technology, Computer Science or related field required. Three (3) years of experience in IT Infrastructure administration (on-premises, cloud, hybrid) or related required. Banking experience preferred. Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. WS/Azure/GCP, VMware, Cisco (CCNA/CCNP), Fortinet, Palo Alto, ITIL, ISO 27001 and Kubernetes certifications preferred. Extensive knowledge of Microsoft, Amazon Web Services, Azure, Office 365 environments, LAN, WAN, SD-WAN networks, routing protocols (OSPF, BGP, EIGRP), firewall administration, and perimeter security required. Proficiency in MS Office (Word, Excel, Outlook) and other business applications required. Excellent written and verbal communication skills in Spanish & English required. Excellent interpersonal skills, multitasking, teamwork, and ability to work effectively with vendors is required. Availability for critical incident response. #Li-Hybrid WORK AUTHORIZATION & ELEGIBILITY: Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters #LI-Hybrid

An Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology. Education: Associate or Bachelor's degree in a computer-related field with 3 years of related experience. Minimum Years of Experience: 3 years in related experience Certifications (Optional): CompTIA Network+ (Plus) Required Technologies Experience: Microsoft Office Firewall configuration, management, and monitoring Antivirus configuration, management, and monitoring Security alerts monitoring Security hardening VPN & Policies configuration and maintenance WAN maintenance and monitoring Firmware updates, hotfixes, patches, and related apps Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration VMWare / Hyper-V virtual environment Microsoft Server 2016, 2019, and 2022 Windows OS (Windows, 10 & 11) Microsoft Office 2016, 2019 and 36 Equipment inventory management Ticketing system Interpersonal Skills: Good verbal and writing communication skills Good teamwork player Proficiency in English Fast learner Positive attitude Availability to work after hours Work under pressure Proactive