IT Coordinator
Network technician job in Oxford, NC
Our IT team recently had a resignation (IT Coordinator). To ensure continuity, the business is looking to bring on a consultant for a 6-12 month assignment.
We'd like to use LHH to support recruitment for this role. I've included key details about the assignment below and attached the for your reference. Please disregard the education on the job description.
Details:
Assignment: IT Coordinator
Duration: 6-12 months
Schedule: 40 hours/week, M-F
Location: Oxford - but team is open to hybrid
Manager: Ellie Galantis, IT Team Lead
Start Date: As soon as possible
Experience: At least 2-5 years of relevant experience
Position Summary
Responsible for executing user access requests, managing SAP group assignments, and applying governance standards to ensure secure provisioning of accounts and privileges. Works within established workflows in ServiceNow, UKG and Fisher and collaborates with supervisors and gatekeepers for approvals.
Key ResponsibilitiesProcess User Requests
Review User Request Forms for completeness and accuracy.
Validate requested access against documented job duties.
Initiate and track approval workflows in Fisher, ServiceNow and CA Service Desk Manager.
Access Provisioning
Assign standard access (network, email, VPN, collaboration tools).
Configure local admin rights and application access as approved.
Fulfill hardware requirements when indicated.
SAP Group Management
Create, modify, and assign SAP user groups based on approved requests.
Ensure segregation of duties (SoD) compliance for SAP roles.
Maintain accurate SAP group membership records for audits.
Support creation of Purchase Order's and processing of invoices as needed.
Compliance & Governance
Apply naming standards for accounts and resources.
Execute guest access lifecycle governance steps.
Implement Just-in-Time elevation for privileged roles via PIM.
Security Operations
Maintain and periodically test break-glass accounts for emergency access.
Follow security protocols for onboarding and offboarding.
Documentation & Reporting
Record all approvals and changes in ServiceNow for audit readiness.
Generate reports for periodic access reviews and SAP compliance checks.
Required SkillsFamiliarity with identity and access management processes.
Hands-on experience with ServiceNow, CA Service Desk Manager, SAP user/group administration.
Detail-oriented with strong compliance focus.
Preferred ExperienceBS Computer Science, IT or other relevant experience
At least 2-5 years of experience
Previous operational experience in IT support or access provisioning.
Knowledge of SAP security concepts and governance frameworks.
“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,
EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type
of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by
law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”
“Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance”
SAP System Administrator
Network technician job in Raleigh, NC
SAP Basis Administrator to join a growing team supporting a hybrid cloud SAP HANA based enterprise solution.
This role will contribute to the evolution of the SAP HANA platform that will help deliver best in class financial management solutions to meet the growing needs of the people
This role will be expected to bring significant experience in very large scale SAP HANA environments to the team.
Basic Qualifications for SAP Basis Interfaces Administrator
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of experience with Information Technology.
Preferred Qualifications for SAP Basis Interfaces Administrator
• A minimum of 10 years of SAP Basis experience including HANA 2.0, SDI/SDA, SLT, PI/PO, Netweaver ICM, Gateway Services, Odata, iDocs, RFCs.
• SAP HANA Monitoring and Management
• Experience connecting SAP to external data sources including REST, SOAP, SQLSvr, Oracle, DB2, Sybase,
• In depth knowledge on debugging and trouble shooting skills on native HANA.
• Familiarity with SDLC/ Agile /scrum methodology.
• Experience in leading small teams.
Customer Technical Support Engineer
Network technician job in Raleigh, NC
Hamilton Motor Company - Customer Support Engineer (Raleigh, NC - On Site)
Hamilton Motor Company is a leading provider of aftermarket upgrade kits that bring Apple CarPlay and Android Auto functionality to vehicles. We serve customers and auto shops across the United States, South America, Europe, and Africa.
As our team continues to grow, we are seeking a Customer Support Engineer to deliver exceptional technical support and customer care. This role is ideal for someone who is highly technical, customer-focused, and excited about cars and technology.
Responsibilities
Answer inbound customer calls in a professional and courteous manner.
Diagnose, troubleshoot, and document customer issues in detail.
Provide technical guidance for installation and configuration of our products.
Support both individual customers and professional auto shops.
Use our Shopify-based platform to update customer records and input order details.
Qualifications
Minimum 2 years of experience in technical support, IT helpdesk, automotive electronics, or a related field.
Strong problem-solving skills with proven ability to handle both hardware and software issues.
Excellent communication skills with 100% English fluency.
Reliable high-speed internet connection, laptop, and mobile phone.
Familiarity with automotive systems and comfort with diagnosing software issues.
Eagerness to learn our product line inside and out (comprehensive training provided).
Position Details & Compensation
Schedule: Monday-Friday, 9:00 AM - 6:00 PM ET, plus 2 Saturdays per month (10:00 AM - 3:00 PM ET).
Salary: $80,000 USD annually, with opportunities for performance-based growth and bonuses.
Growth: Hamilton Motor Company values internal development - high performers have strong advancement opportunities within the company.
Technical Support Analyst
Network technician job in Raleigh, NC
We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system.
Key Responsibilities:
The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels.
Troubleshoot and resolve issues related to ‘Level 1' areas such as:
Identity proofing and account activation
Password resets and login problems
Payment processing
General navigation and use of the permitting portal
Routing inquiries to appropriate program staff when necessary
Internal user permissions and system authorization
Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services.
Collaborate with internal teams to ensure timely resolution of customer concerns.
Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs.
Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience
Maintain accurate records of support interactions and resolutions.
Qualifications:
Excellent problem-solving and communication skills.
Experience providing technical support or customer service in a software or web-based environment.
Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable.
Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal).
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Demonstrated problem-solving skills and a proactive approach to learning and issue resolution.
Ability to work independently in a remote environment while collaborating effectively with team members.
Desktop Support Specialist
Network technician job in Durham, NC
Job Title:
Desktop and Mobility Support
Must Have Technical/Functional Skills
Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,
Roles & Responsibilities
• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of
Laptop/Desktop/VDI
• Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
like MS Office/VPN/Anti-Virus/Skype etc.
• Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
• Deployment of device drivers and windows patch updates
• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
• Manage the Security compliance health status of end user workstations
• Monitor security patching status and remedy deficiencies proactively
• Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from
Service Desk team
• Adjust configuration options as required to resolve defects identified while performing corrective action on a device
• Investigate desktop level incidents and identify root causes to be able to provide solutions.
• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
• Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
• L2 Workstations operational support
• Monitor and report on User experience.
Report on Workstation image deployments and patch compliance metrics
Desktop Support Specialist
Network technician job in Cary, NC
Job Description:-
Welcome and greet customers into the Tech Lounge and be ready to provide best in class customer service experience and support
You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime.
Work with Tech Lounge team to ensure scheduling and calendar is at a steady run rate
Provide customers with training and advice on DB related technologies and updates during service visit
Diagnose and resolve IT issues onsite or remote for customers with appointments or walk-ins at the Tech Lounge
Educate and share with customers on new technology and processes to enhance technology adaption
Provide customers with training and advice on Deutsche Bank related technologies and updates during service visits
Utilise Service Now to record and track all incident related to service calls and appointments
Your skills and experience
Strong people skills and a knack for problem solving
Excellent communication skills, both written and spoken
Excellent time management skills and can make decisions quickly
Previous experience supporting Investment Banking/financial environment is an advantage
Knowledge of financial applications and MS Office suite of products
Experience in customer service/support, client services, production support or technical support role
working knowledge of Microsoft product such as O365, Teams, Windows OS 10/11.
working knowledge of Windows OS 10/11, Apple Mac, and Mobile device (Apple, Android)
Strong technical skills related to desktop, mobile, End User compute environment.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Network technician job in Raleigh, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Junior Systems Administrator
Network technician job in Durham, NC
Join our dynamic team at DPAC as the full -time Junior Systems Administrator.
In this multifaceted role, you'll play a crucial part in both maintaining and securing our network and computer systems, as well as providing exceptional support through handling helpdesk tickets.
What You'll Do:
System Administration: Install and manage antivirus and malware protection, create documentation, and generate reports.
Helpdesk Support: Address and resolve employee tech concerns via email, phone, and in -person interactions.
User Setup: Set up new users and manage network access.
Proactive Monitoring: Identify and resolve issues, perform regular updates, and maintain system security.
Collaboration: Work with the IT Manager to explore new technologies and enhance systems.
What You'll Bring:
Problem Solving Skills: Troubleshoot and resolve technical issues efficiently.
Technical Proficiency: Experience with Active Directory, Office 365, Windows Server, and network infrastructure (HP/Cisco environment)
Customer Service: Provide prompt and effective support to staff.
We are seeking individuals with a strong interest in technology and helping others. Flexibility, adaptability, and technical expertise are important. While your job description outlines your role, there may be times when additional responsibilities arise.
Physical Requirements:
Ability to maintain a comfortable seated position and perform repetitive motions at a computer for extended periods.
Must possess the ability to communicate clearly and effectively with customers and staff, both verbally and in writing, to ensure understanding and foster collaboration.
Additional Requirements:
AA degree in Computer Science, Information Technology, or a related field preferred.
Work schedule is Monday - Friday day times, 40 hours per week.
Reliable transportation to Durham, NC.
Must be at least 18 years old.
Legally authorized to work in the United States.
Requirements
Application Requirements:
A resume outlining your experience and qualifications is required. Please include contact information for at least two professional references.
A cover letter detailing why you're a great fit for this position is also required.
IT Support Administrator II
Network technician job in Durham, NC
Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.
This position is responsible for providing second-level IT support for clients, working in concert with the IT Service Desk to manage user support requests and incidents. This position is also responsible for assisting with desktop, server, and SaaS based application administration, support, and troubleshooting.
What you'll be doing
* Serve as escalation point for IT Service Desk tickets according to priority, providing run and fix services at the local office.
* Provide local site support for users, conference rooms, printers, and other equipment. Escalate to vendors and other internal resources, when appropriate.
* Resolve software/hardware issues related to all computers: tablets, laptops, desktops, printers, and other end user peripherals.
* Manage and provide support for desktop technologies including end-user applications, operating systems, hardware, and peripherals. Utilize images and imaging process for tablets and laptops and deliver to end users.
* Work with internal clients, suppliers/contractors, project teams and other technical staff to support technical solutions.
* Participate in office build out projects for IT equipment deployment, installation, and configuration.
* React to change productively and able to train users effectively on new technology. De-escalate conflict during difficult moments (service outages, dissatisfied users, etc.).
* Travel domestically or internationally to support global data centers, offices, and events.
* Hold oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role.
* Other duties as assigned.
What you bring to the table
* Bachelor's degree and two (2) years previous IT support; or high school diploma with minimum of four (4) years previous IT support.
* Skilled in hardware and operating system troubleshooting, software installation and upgrades, malware removal, access control/permissions troubleshooting.
* Demonstrated proficiency required for supporting Windows and Mac OSX operating systems and Microsoft Office applications.
* Demonstrated proficiency in supporting printers, scanners, and conference room equipment.
* Familiar with networking concepts and troubleshooting skills.
* Demonstrated communication skills to train others in computer software, and business applications and services; ability to communicate problems with supervisors as they become known.
* Ability to maintain confidentiality and meet deadlines.
* Previous experience supporting Call Center operations and SAP users a plus.
Are you the top talent we are looking for?
Apply now! Hit the "Apply" button to send us your resume and cover letter.
Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.
Auto-ApplyIT Admin Windows Server Cluster
Network technician job in Raleigh, NC
Mapjects is a leading centralized logistics operations portal platform.
Email resume and contact to -> ******************
Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN)
Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start)
Please answer questions below
Job DescriptionYou will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security.
IT or System Administrator needed for related issues System or IT software
Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software
May evaluate and install patches, and resolve software related problems
Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
Qualifications
Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software
Additional Information
please email word copy of resume to
ensure it has your contact information, and phone number to reach you.
***************** or ******************
Easy ApplyGlobal IT System Administrator
Network technician job in Raleigh, NC
at Attindas - US
Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Personal, Agile, Innovative, and Integrity Job Summary: This position is responsible for the administration of global IT server systems and related infrastructure, ensuring their health, performance, availability, and resilience through preventive activities. The role involves participating in and leading projects within the System Administration scope, providing second-level support for local Service Desk teams across various geographical locations, and coordinating the escalation of incidents to next-level support companies, following up until the final resolution. Strong communication skills and the ability to work autonomously are essential for developing daily and project activities. The role requires well-organized and structured skills to achieve team objectives. Flexibility to work outside of business hours is necessary if project schedules or maintenance activities demand it. Key responsibilities:
Perform daily maintenance activities, conduct health checks, and resolve or report any potential issues to the appropriate partner for resolution or mitigation.
Manage projects related to system administration platforms
Support IT global colleagues in various projects and activities
Provide second level support for local Service Desk teams
Perform backup management activities
Coordinate and manage incidents globally with other global teams
Conduct testing lab activities for new security patches, system versions, software to be installed globally.
Manage documentation to ensure system information is up to date for reference purposes
Required Qualifications:
Associates degree in IT or relevant certifications from leading technology companies such as Microsoft, VMWARE, AWS, and/or Oracle
5+ years of experience in Microsoft platform administration (Windows OS 2008, 2013, 2019…)
2+ years of experience in IT project management
Experience in Microsoft Service administration (such as DNS, AD, DHCP)
Experience in Amazon Web Services administration
Backup platforms knowledge and expertise, (such as Veeam)
SQL Server backup and restore management
VMWARE administration (VLAN, DataStores, DRS)
Monitoring Services Management
Public/Private Cloud Management
Preferred Qualifications/Professional Experiences/Years of Experience:
Database Administration (SQL Server)
Certification in VMWare, AWS administration, and any other professional certifications in the system administration workspace
IT network and related network security expertise
Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
Auto-ApplyIn Person Interview for Network Admin in Raleigh NC
Network technician job in Raleigh, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation - IT Operations Specialist/Network Admin - Expert
Duration of Contract 2 Months
Interview Type In Person Only
Location : Raleigh NC 27610
Qualifications
Excellent verbal and written communication skills
Experience and thorough knowledge in; HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013
Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts
Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers
Excellent customer service and teamwork skills
Willingness and ability to work overtime as needed
Demonstrates in-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems softw
Ability to coordinate long-term project planning for large research/development projects. Knowledge of technical specialties to makes significant ch
Ability to determine applicability in controversial or precedent setting situations
Ability to direct research and develop new technologies. Knowledge of organizational effectiveness to evaluates feasibility for organizational needs
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
Network Engineer, Operations and Support
Network technician job in Raleigh, NC
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
**Preferred Qualifications:**
Preferred Qualifications:
24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses.
25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels.
26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors.
27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams.
29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.
30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines.
31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Network Engineer - Email Gateway Administration
Network technician job in Raleigh, NC
Tier One Technologies is hiring a Network Engineer with experience in Email Gateway Administration to support the Network Connectivity Platform (NCP) Team. This team provides network technologies and infrastructure support for our direct U.S. Government client.
This Contract-to-Hire position will be located in Raleigh, NC.
The possibility of travelling up to 40% of the time.
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT
Responsibilities
Email Gateway Configuration: Responsible for configuring and maintaining email systems, policies, and rules for email traffic filtering and monitoring.
Security Management: Responsible for ensuring email security by managing email gateway security, identifying and mitigating email threats such as phishing attacks, spam, and malware.
Capacity Planning and Optimization: Monitor email traffic and identify bottlenecks, plan and optimize the email gateway infrastructure for maximum efficiency and performance throughput.
Technical Support: Provide technical support to end-users and IT professionals, resolve issues related to email delivery, and troubleshoot email gateway system performance issues.
Analytics and Monitoring: Perform regular monitoring, logging, and reporting to track metrics such as email traffic, performance, and email gateway availability to ensure that SLAs are met.
Administer and troubleshoot the Client's Email Gateway Platform.
Manage Broadcom/Symantec Messaging Gateway.
Configure, administer, document custom policies for Email administration.
Provide a high-level troubleshooting of network and application issues.
Adhere to strict Information Systems security guidelines in all cases.
Qualifications
A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required.
8+ years of IT Network-related experience.
Expertise in Email/SMTP server technologies and network security practices.
Broadcom/Symantec Mail Gateway experience.
Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms.
Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies.
Solid understanding of email protocols, such as SMTP, POP, and IMAP.
Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption.
Experience in troubleshooting email issues, diagnosing and resolving problems.
Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms.
Knowledge of best practices and IT operations in an always-up, always-available service.
Ability to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.
Broadcom SMG experience is PLUS.
Network and Log Analytics is PLUS.
Proficiency with application layer protocols - HTTP, SSH, SSL, etc. is PLUS.
Must be available to travel up to 40% of the time.
Must be able to obtain a Position of Public Trust Clearance.
Be able to pass a drug screening, criminal history, and credit checks.
Must be a US Citizen or have permanent residence status (Green Card).
Must have lived in the United States for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)
Auto-ApplyNetwork Administrator I
Network technician job in Cary, NC
TITLE (Oracle title)
NETWORK ADMINISTRATOR
WORKING TITLE
Network Administrator I
SCHOOL/DEPARTMENT
Technology Services
LOCATION
Crossroads II, Cary, NC
PAY GRADE
Technology Grade 22
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (Occasional evening and weekends) Position is available for a hybrid telework workweek
POSITION PURPOSE:
Provides daily management, maintenance, and support of the Wake County Public School System (WCPSS) network infrastructure. This includes installing, configuring, and maintaining network hardware and software to ensure optimal performance, security, and availability across all district systems and facilities.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
Knowledge of network fundamentals including cabling standards, TCP/IP and network addressing.;
Knowledge of common network hardware including Cisco switches, routers, and wireless access points;
Knowledge of network design;
Excellent customer service;
Strong analytical and organizational skills;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to function effectively within a team environment and to work independently without close supervision;
Ability to establish and maintain effective working relationships with school system staff, contractors, and vendors.
EDUCATION, TRAINING, AND EXPERIENCE
Associate's degree in a relevant technology field; AND
Experience with network infrastructure.
An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered.
CERTIFICATION AND LICENSE REQUIREMENTS
Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements.
PREFERRED QUALIFICATIONS:
Certification in network fundamentals;
Experience with network hardware such as switches and wireless access points;
Familiar with network monitoring and diagnostic tools;
Strong problem-solving and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assists in the configuration, deployment, and basic maintenance of Cisco routers, switches, and wireless access points.
Troubleshoots WAN/LAN connectivity, security incidents, and hardware failures.
Supports VLAN configuration, basic routing, and port management across switches.
Ensures adherence to all federal, state, and local requirements for internet content filtering.
Monitors network performance and alerts using tools such as Nagios, Wireshark, or Meraki Dashboard.
Participates in network change control and maintenance window activities.
Responds to network support tickets, escalating issues, as needed, documenting network issues and resolutions in the help desk system.
Maintains inventory records of network hardware and licensing.
Supports the monitoring, maintenance, and basic troubleshooting of Uninterruptible Power Supply (UPS) systems to ensure uptime and protection of critical network equipment.
Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in an office environment. This role routinely uses standard office equipment such as computers, hand/power tools, etc. The position, at times, must be able to come into direct contact with school system staff, contractors, vendors and staff members of external agencies. Work is considered medium physical work, requiring the exertion of up to 25 pounds of force. The work requires the ability to operate automotive equipment.
EFFECTIVE DATE: 10/2025
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
Auto-ApplyNetwork Support Engineer (Wireless)
Network technician job in Raleigh, NC
Working knowledge of Networking industry, products and protocols with minimum 3 - 5 years experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering some of the following Wireless LAN products, devices, and technologies for small, medium, large and/or enterprise businesses such as the following:
Wireless Access Points
Wireless Client Association
Wireless Controllers
CSMA/CA, RTS, CTS protocols
RF transmission
Antennas
IEEE 802.11 standards (a,b,g), 802.1x Wi-Fi
802.1Q Trunking
Ether channel
Strong understanding of LAN Switching technologies (VLAN's)
WLAN Security in the areas of authentication, encryption, IDS/IPS using Radius, AAA authentication, EAP, LEAP, PEAP, PSK
AES-CCMP encryption (AES- Counter w. CBC MAC Protocol)
Wireless Sniffers
WEP encryption (Wired Equivalent Privacy
WPA (Wi-Fi Protocol Access), WPA2
Cisco LWAPP and IOS based solutions
WLSM, WiSM, WCS
If you are interested in this job listed here, please e-mail your detailed resume to ************************ or reach me at ************ for immediate consideration for qualified candidates.
Easy ApplyTechnical Support Engineer
Network technician job in Henderson, NC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.25/Hour
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Network technician job in Garner, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Admin Windows Server Cluster
Network technician job in Raleigh, NC
Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start)
Please answer questions below
Job Description
You will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security.
IT or System Administrator needed for related issues System or IT software
Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software
May evaluate and install patches, and resolve software related problems
Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
Qualifications
Intermediate knowledge of
Active Directory, Exchange and Enterprise Exchange
/ Messaging Software
Additional Information
please email word copy of resume to
ensure it has your
contact information, and phone number to reach you.
*****************
or
******************
Easy ApplyRTP NC_Network engineer_w2 only
Network technician job in Raleigh, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for Network engineer in Raleigh NC .
Qualifications
Atleast 5 years of relevant experience as a Network engineer is required.
Additional Information
In person interview is acceptable.