Network technician jobs in Clearwater, FL - 682 jobs

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Systems Administrator provides technical support for all hardware, software, IT applications and equipment. Support may include answering questions, troubleshooting user operating difficulties, teaching or instructing users regarding hardware and software functionality, and communicating policy. This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules. Essential Duties and Responsibilities Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, phone systems and all configurations. Determines the most effective manner to resolve users' technical issue. Engages in research and in-depth troubleshooting to resolve technical issues. Performs data backups and disaster recovery operations, ensuring that materials for third party vendors are prepared for pick-up. Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems, and replaces defective components when necessary. Plans, coordinates, and implements network security measures to protect data, software, and hardware. Configures, monitors, and maintains email applications or virus protection software. Administers Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and security/compliance settings. Manages user accounts, licenses, and permissions within Microsoft 365 Admin Center and PowerShell. Implements IT security best practices such as enforcing strong password policies, enabling Multi-Factor Authentication (MFA), applying least privilege access, and monitoring for suspicious activity. Configures and manages Microsoft 365 security and compliance features, including Conditional Access policies, Data Loss Prevention (DLP), retention policies, and audit logging. Administers Azure Active Directory (Azure AD) for identity and access management, including user provisioning, group policies, and conditional access. Manages Intune for device enrollment, compliance policies, application deployment, and mobile device security. Monitors the performance of computer systems and networks, and coordinates computer network access and use. Designs, configures, and tests computer hardware, networking software and operating system software. Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Confers with network users about how to solve existing system problems. Qualifications Associate degree or equivalent experience as a Help Desk Technician, Networks or Systems Support Administrator. 2-4 years of hands-on experience in computer networks, network administration and network installation. Experience with Microsoft 365 administration and PowerShell scripting for automation. Experience with Azure AD and Intune device management. Certifications and technical training are a plus (Microsoft 365 Certified: Administrator Associate, Azure Fundamentals, or Intune certifications preferred). Ability to install and administer computer hardware, software, and networks. Basic understanding of IT security principles and best practices (MFA, password policies, access control). Familiarity with cloud security concepts such as Conditional Access, DLP, and compliance policies. Must possess analytical ability and problem-solving skills. Able to apply knowledge of email and internet programs to user difficulties. Capable of working under pressure and in stressful situations. Ability to handle sensitive and confidential information. Maintain professionalism in all forms of communication, both verbal and written.

The Network Management Specialist provides network management, monitoring, and troubleshooting support for MARCENT in support of command, control, and communication missions. This role monitors network systems and performance, troubleshoots and resolves network incidents, ensures compliance with DoD cybersecurity and network standards, and maintains system documentation. With 7-10 years of hands-on network management experience in military or secure environments, the specialist brings expertise in LAN/WAN administration, secure network design, incident response, and threat mitigation. By applying strong technical knowledge and compliance awareness, the Network Management Specialist ensures resilient, secure, and mission-ready communication networks for MARCENT operations. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD* Responsibilities/Duties: * Monitor network systems and performance. * Troubleshoot and resolve network outages and incidents. * Ensure compliance with DoD cybersecurity and network standards. * Maintain system documentation to support network operations. * Administer LAN/WAN environments and support secure network design. * Configure and maintain network hardware and software. * Support incident response and threat mitigation activities. * Develop technical documentation and SOPs for network operations. Supplemental Duties: * Assist in developing and implementing network monitoring improvements. * Provide training and support to MARCENT staff on network systems and processes. * Contribute to after-action reviews and lessons learned for network incidents. Administrative Duties: * Maintain compliance with MARCENT administrative procedures and reporting requirements. * Ensure network management documentation is archived according to records management standards. Supervisory Responsibilities: None. Education/Experience/Qualification: * Bachelor's Degree required; IT, Computer Science, or related discipline preferred. * 7-10 years of experience in network management roles in military or secure settings. * DoD IAT Certification Level I or above or SEC+ required. * Additional certifications such as NET+, CISCO, or Voice/Video Network certifications preferred. * Experience with LAN/WAN administration and troubleshooting. * Proficiency in secure network design and implementation. * Knowledge of network hardware/software configuration and cybersecurity fundamentals. * Experience in incident response, threat mitigation, and technical documentation development. * Secret clearance required. Additional Skills: * Strong diagnostic and troubleshooting skills for complex network issues. * Ability to ensure compliance with cybersecurity and DoD network standards. * Excellent written and oral communication skills for technical documentation and reporting. * Proficiency with Microsoft Office Suite and network monitoring tools. Location: Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida. Work Environment: Office environment within a joint military/civilian/contractor staff. Includes participation in network management activities supporting operational requirements. Physical Demands: Primarily sedentary office work with extensive computer use. May involve occasional travel to support network management activities or training. Work Schedule: Full-time, 40 hours per week. Monday-Friday, 0800-1600. May require flexibility during network outages, upgrades, or operational surges. License and Other Requirements: Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card (CAC). Salary and Benefits: As stated during the hiring process. Security Clearance: Secret clearance required. Travel: May include CONUS and OCONUS travel to support MARCENT network management activities.

Responsibilities Peraton requires Route and Switch Network Administrator with familiarity in Wireless Administration to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 EOM. This position is located at MacDill AFB in Florida. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. Network Administrators provide Tier 3 wireless network support in alignment with SIE OPORD. This role requires strong analytical and problem-solving skills, along with expertise in wired and wireless network technologies. Duties include but are not limited to: Monitors the LAN and WLAN equipment and circuits utilizing Riverbed Event Manager. Performs initial triage and resolves or escalates technical problems for established networks. Serves as a technical specialist for wireless network problems and emergencies; assists in troubleshooting and resolution of network production problems. Maintains network operations and advises on network expansion projects as necessary. Works with the Wireless Systems Engineer in network design analysis and configuration validation. Maintains documentation, which may include CMDB information, as-built drawings, circuit inventory, equipment inventory, configurations, and training materials. Performs project work as assigned by Senior Team members. Accurately documents incidents of hardware failure, repair, installation, and removal. Administers the operation of all LAN/WLAN-related network services according to Government policies and procedures. Coordinates and implements network software and hardware upgrades. Troubleshoots and resolves LAN/WLAN performance, connectivity, and related network problems. Administers LAN/WLAN security, antivirus, and spam control measures. Uses a variety of tools to monitor and troubleshoot the network. Creates monitoring reports and logs and ensures the functionality of links. Documents and maintains network topologies. Resolves ticket requests, works to resolve incidents, and escalates to the Engineering team when . Represents USSOCOM and interfaces with software and hardware vendors for support issues. Manages systems using identity and access management (IAM), security information and event management (SIEM) systems (e.g., Splunk), endpoint detection and response (EDR) tools, intrusion prevention systems (IPS), and other tools used in support of zero trust by vendors such as Splunk, Aruba, Cisco, ViaSat, General Dynamics, etc. Qualifications Required Qualifications: Min 6 years with HS Diploma, 4 years with AS/AA degree, or 2 years with BS/BA A DoD TS/SCI clearance is . DoDD 8570.01-M IAT II and CCNA. Strong interpersonal communications skills, both oral and written. Strong problem-solving skills Strong proactive team player Highly Desired Qualifications: Aruba Certified Mobility Associate (ACMA) or Certified Wireless Network Administrator, or equivalent Cisco certification. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Experience with TDM, DS-0, DS-1, DS-3, SONET, Ethernet , Data Networking. • Installing new equipment such as Nortel bay, Infinera DTNs and Regens, Brocade aggregate switches and transport equipment, Alcatel, Lucent 7210 switches, and replacing Cisco routers. • Worked in the NOC environment as a tester, interfacing with various departments (assignments, complex translations, RCMAC, engineering, marketing, project coordinators, outside techs, and central office personnel) vendors, end users, and customers. • Added additional T1 lines added and replaced cabling as needed or requested. Labeled T1s and equipment. Qualifications Knowledge of some of the following systems: Adtran, AMS, Ciena MTM, Cisco CTM, FENS, Naviscore, Calix, 5620 SAM, ASAM 7300's, Juniper routers and switches, Cisco routers and switches. Additional Information Should you have any questions, please feel free to call Mohita on ************

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job DescriptionSalary: Junior Systems Administrator Full Time - Tampa, FL Elutions is a well-established, global provider of Operational Business Solutions. We focus on energy conservation and critical asset performance. As the top leader in our industry world-wide, we are constantly on the lookout for go-getters, people who aren't afraid to work hard, but have fun at the same time. Elutions thrives on its culture of innovation, integrity, and hard work. Those who join our team aren't just bright, but are willing to develop and hone their skills every day, all while making a significant difference in the world. To help facilitate our growth and continue our success, Elutions is seeking a motivated, hard-working Junior Systems Administrator to help support our infrastructure, and assist in the maintenance of our office and nearby datacenter. This position will report directly to our remote IT Director. Primary Responsibilities Troubleshoot in a helpdesk capacity both on-site and remotely. Assist in the design and/or development of automation in asset tracking and helpdesk roles. Administrate infrastructure servers and remote access Assist in administering our Microsoft365 tenant Maintain Windows Server including Exchange, Domain Name System (DNS), and Active Directory (AD). Provide ongoing network and server maintenance. Prepare new workstations and laptops. Rack and wire of data center systems. Organize hardware inventory. Benchmark/test/wire network. Support and aid users in MS365 apps and basic Windows functionality. Support miscellaneous IT projects. Other responsibilities as required. Qualifications Associates Degree in Relevant Field required; Bachelors degree preferred. Previous troubleshooting experience required. Strong customer service orientation and follow-through mentality. Creative problem-solving and time management skills. Continuous improvement focus. Proficiency in Microsoft Office365 . Multi-lingual is a plus. Benefits of joining the Elutions team Competitive pay. Medical, dental, vision, life, and disability insurances are available. Paid company holidays, vacation, and sick days. 401K. Flexible schedules. Opportunity to be part of an innovative team-oriented work environment. Frequent office events and team-building activities. Opportunities for advancement depend solely on ability, performance, and contribution to the firms success.

Sparus Holdings is seeking an IT Database Administrator / Developer to manage, optimize, and secure our database environment across on-premises and cloud platforms-with a strong emphasis on Microsoft Azure. This role blends hands-on database administration with cloud-first engineering and automation, supporting highly available, secure, and performant data services for business-critical applications. What You'll Do (Principal Responsibilities) Design, implement, and manage Azure SQL Database (PaaS), Azure SQL Managed Instance, and SQL Server on Azure VMs (IaaS). Administer and optimize database platforms such as SQL Server, Oracle, MySQL, PostgreSQL, and Azure Cosmos DB. Configure and manage elastic pools, failover groups, geo-replication, and maintenance policies for Azure SQL workloads. Build and maintain data integration/ETL solutions using Azure Data Factory and Synapse pipelines; orchestrate workflows with Logic Apps. Automate deployments and database changes using ARM/Bicep, Azure CLI/PowerShell, and Azure DevOps CI/CD. Monitor and optimize performance using Azure Monitor, Log Analytics, and Query Performance Insight. Implement and enforce database security policies, access controls, and auditing to support compliance requirements. Harden and continuously monitor security with Azure RBAC, Entra ID (Azure AD) integration, TDE/Always Encrypted, threat protection, and auditing. Plan, implement, and routinely test backup/recovery, replication, and HA/DR strategies. Design schemas, data models, and standards; support migrations, data loads, and change management processes. Partner closely with application developers, BI/data teams, and infrastructure/security teams to deliver reliable data services. Create runbooks, standards, and documentation; produce capacity and performance reporting for stakeholders. Contribute to on-call rotation and execute planned maintenance during evenings/weekends as needed. What You Bring (Knowledge & Skills) Advanced SQL and database scripting expertise (T-SQL, PL/SQL) including query tuning and indexing strategies. Hands-on experience with Azure SQL Database, Azure SQL Managed Instance, Azure Data Factory, Synapse pipelines, and Logic Apps. Familiarity with Azure Automation, Azure Monitor, Log Analytics, and Defender for Cloud. Strong experience in backup/recovery, replication, failover, and HA/DR architectures. Scripting skills (PowerShell required; Bash preferred). Python for automation is a plus. Solid understanding of Windows/Linux, networking, and storage fundamentals. Strong security knowledge: encryption, identity/access management, auditing, and cloud/on-prem best practices. Strong analytical, communication, and documentation skills; ability to collaborate cross-functionally. Nice to Have (Preferred/Plus) Familiarity with Microsoft Fabric. Familiarity with Domain-Driven Design (DDD). Familiarity and/or experience with Master Data Management (MDM). Familiarity with database services in GCP and AWS. Education & Experience Bachelor's degree in Computer Science, IT, or related field (or equivalent practical experience). 7+ years of relevant experience (senior/principal level). Demonstrated experience supporting cloud database environments (preferably Azure). Preferred Certifications Microsoft Certified: Azure Database Administrator Associate (DP-300) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft Certified: Azure Data Engineer Associate (DP-203) or equivalent Other relevant certifications (Oracle OCP, AWS Database Specialty) are a plus Benefits Sparus Holdings offers a competitive benefits package including medical/dental/vision, 401(k)/retirement, paid time off, and professional development. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required include close vision and the ability to adjust focus. This role may require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. EEO Statement Sparus Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.

IS ON-SITE ONLY, LOCATED IN Dunedin, FL*** Soarin Group is a fast-growing technology company that helps organizations gain a competitive advantage through people and technology. We hustle every day to help meet the unique needs of each organization we work with and we are looking for IT Systems Administrators in the Dunedin and surrounding areas to help our team and the organizations we work with grow. We offer great benefits including, self managed time off, medical reimbursement, free life/dental/vision, cell phone & internet reimbursement, wellness incentives and more! What we are looking for in a Systems Administrator: Proven experience as a Systems Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recover Extensive knowledge of Microsoft Windows and supporting applications Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Ability to communicate effectively and professionally with all clients and coworkers Past work experience in a high-traffic customer service setting Excellent phone etiquette Excellent customer service skills that exceed customers' expectations Strong problem solving and research skills Ability to acquire and maintain a working knowledge of a wide range of applications and services Continual awareness of changes that directly affect other team members and customers What our Systems Administrators do: Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Develop and maintain installation and configuration procedures Contribute to and maintain system standards Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Perform regular security monitoring to identify any possible intrusion Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary Perform regular file archival and purge as necessary Create, change, and delete user accounts per request Provide support per request from various clients Investigate and troubleshoot issues Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary Upgrade and configure system software that supports infrastructure applications per project or operational needs Maintain operational, configuration, or other procedures Perform periodic performance reporting to support capacity planning Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required Maintain data center environmental and monitoring equipment Participate in on-call rotation Interested!? If you love a fast-paced environment that will challenge and grow your skills and abilities, we would love to hear from you! Submit your cover letter and resume today!

Role: Network Voice Administration Duration: Fulltime BGV will be done for the selected candidates. Key Skill - 7 to 9 years of experience in CISCO IPT solutions and SIP infrastructure. Description Must have: · Skills to support Cisco IPT solutions and additionally SIP infrastructure based on the Oracle/ACME SBC controllers. · Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC · Scripting new call flows for new call centers, including UAT testing with end user · Understand the following based on specialty; IP Telephony, routing, switching, gateways, site surveys, video endpoints, video infrastructure, QOS, Core Unified Communications, Presence and/or customer contact applications · Knowledge and experience with Session Initiation Protocol (SIP) Trunking, including carrier-based SIP service · Expert understanding of the following Cisco Unified Communication Products: Cisco Contact Center (UCCE) technologies, including centralized ingress, CVP, VXML, ICM and UCCE/UC integration · Experience with Call Manager (up to and including 10.x), Unity and Unity Connection, Cisco Emergency Responder · Ability to troubleshoot UCCE issues including: scripting, reading logs, pulling logs from server platform · Work with Finesse gadgets - Experience in the design, development, integration, testing, and implementation of a large contact center systems · Develop and maintain the implementation Work Breakdown Structure (WBS) for a large scale deployment · Experience with Voice Gateway configuration, SRST, Transcoding, Dial Peer configuration, and Digit manipulation, Dial Plan design · Experience with SBC technologies including Oracle/Acme, Cisco CUBE or CUSP (Oracle SBC experience is a plus) · Excellent presentation/verbal communication skills and the ability to train and mentor other team members · Ability to work well both independently, and in a team environment · Developing new UCCE / UCCX applications and maintaining legacy applications. · Experience with the following technologies/platforms: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified IM and Presence, Cisco Unified MeetingPlace, Cisco Unified Contact Center Express, Cisco Unified Attendant Console, Cisco Unified Border Element, VMWare, Cisco Integrated Management Console · Experience with the following telephony protocols or circuits: SIP, SCCP, MGCP, PRI, and H.323 · Exposure and hands-on experience in the following routing protocols: BGP4, OSPF, EIGRP, RIP, and Ethernet Switching · SME Troubleshooting problems and managing escalations provide solution for issues in timely manner. · SME technical expert to drive T2/T3 staff and vendors to resolve complex problems. · Technical leader for incidents, diagnosis and determining the most effective way of resolving problems. · Lead in testing new tools and developing operational requirements. · Forward thinking in audit and compliance efforts including risk review, business monitoring, documentation of policies and procedures. · Review and audit projects documentation for project delivery team. · Drive automation initiatives for the system maintenance activities. · Drive support groups to automate processes to increase group's efficiency. · Support future process conversion projects into Global Voice Operations organization. · Validate builds for cost savings and driving optimization projects to meet cost objectives. · Fluent English skills both written and oral are a requirement. · Good Communication Skills and Team Skills. · Strong analytical capabilities in Voice Operations and Call Management system and Project Management concepts · Industry certifications: CCNP Voice or better Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Fulltime : Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day. Job Posted by ApplicantPro

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job DescriptionBenefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities We are seeking a knowledgeable IT Technician to join our team. This is part-time work on a as-needed-basis. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, and equipment are operating at peak performance. This position will require you to provide computer support around the Tampa/Saint Petersburg area. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Maintain computer hardware in working order Set up customer workstations (computers, printers, routers, etc) Install and configure software Train colleagues in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems Maintain optimized local network Qualifications A bachelors degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security

Role: Network Voice Administration Duration: Fulltime BGV will be done for the selected candidates. Key Skill - 7 to 9 years of experience in CISCO IPT solutions and SIP infrastructure. Description Must have: · Skills to support Cisco IPT solutions and additionally SIP infrastructure based on the Oracle/ACME SBC controllers. · Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC · Scripting new call flows for new call centers, including UAT testing with end user · Understand the following based on specialty; IP Telephony, routing, switching, gateways, site surveys, video endpoints, video infrastructure, QOS, Core Unified Communications, Presence and/or customer contact applications · Knowledge and experience with Session Initiation Protocol (SIP) Trunking, including carrier-based SIP service · Expert understanding of the following Cisco Unified Communication Products: Cisco Contact Center (UCCE) technologies, including centralized ingress, CVP, VXML, ICM and UCCE/UC integration · Experience with Call Manager (up to and including 10.x), Unity and Unity Connection, Cisco Emergency Responder · Ability to troubleshoot UCCE issues including: scripting, reading logs, pulling logs from server platform · Work with Finesse gadgets - Experience in the design, development, integration, testing, and implementation of a large contact center systems · Develop and maintain the implementation Work Breakdown Structure (WBS) for a large scale deployment · Experience with Voice Gateway configuration, SRST, Transcoding, Dial Peer configuration, and Digit manipulation, Dial Plan design · Experience with SBC technologies including Oracle/Acme, Cisco CUBE or CUSP (Oracle SBC experience is a plus) · Excellent presentation/verbal communication skills and the ability to train and mentor other team members · Ability to work well both independently, and in a team environment · Developing new UCCE / UCCX applications and maintaining legacy applications. · Experience with the following technologies/platforms: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified IM and Presence, Cisco Unified MeetingPlace, Cisco Unified Contact Center Express, Cisco Unified Attendant Console, Cisco Unified Border Element, VMWare, Cisco Integrated Management Console · Experience with the following telephony protocols or circuits: SIP, SCCP, MGCP, PRI, and H.323 · Exposure and hands-on experience in the following routing protocols: BGP4, OSPF, EIGRP, RIP, and Ethernet Switching · SME Troubleshooting problems and managing escalations provide solution for issues in timely manner. · SME technical expert to drive T2/T3 staff and vendors to resolve complex problems. · Technical leader for incidents, diagnosis and determining the most effective way of resolving problems. · Lead in testing new tools and developing operational requirements. · Forward thinking in audit and compliance efforts including risk review, business monitoring, documentation of policies and procedures. · Review and audit projects documentation for project delivery team. · Drive automation initiatives for the system maintenance activities. · Drive support groups to automate processes to increase group's efficiency. · Support future process conversion projects into Global Voice Operations organization. · Validate builds for cost savings and driving optimization projects to meet cost objectives. · Fluent English skills both written and oral are a requirement. · Good Communication Skills and Team Skills. · Strong analytical capabilities in Voice Operations and Call Management system and Project Management concepts · Industry certifications: CCNP Voice or better Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Fulltime : Additional Information All your information will be kept confidential according to EEO guidelines.

Please note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting. Mission: Provide Superior Services that Inspire Community Pride Vision: To be the Community of Choice in Tampa Bay Values: Integrity, Collaboration, Passion, Creativity Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization. CITY OF LARGO ... Naturally A Great Place to Work! Closing: 01/6/2026 Salary: $64,314 - 102,877 USD Annually Job Summary: Starting Salary Range: $64,313.60 - $73,954.40 The Workday Enterprise Application Administrator will serve as a key resource for managing and optimizing the City's Workday platform, which supports Human Capital Management (HCM), Payroll, Procurement, and Financial Management functions. This role ensures that Workday aligns with Largo's operational goals, compliance requirements, and customer service standards. Key Responsibilities: Configure and maintain Workday modules to support citywide processes such as employee onboarding, benefits administration, and procure to pay processes. Collaborate with HR, Finance, and IT teams to streamline workflows and improve data accuracy across departments. Develop custom reports and dashboards to provide actionable insights for leadership Manage system upgrades, testing, and troubleshooting to ensure minimal disruption to city services. Responsible for maintaining Workday Enterprise Interface Builder (EIB) templates and managing integrations with third-party systems to ensure accurate data flow and system interoperability Ensure compliance with state and local regulations, data security standards, and internal policies. Provide training and guidance to end-users, promoting adoption and effective use of Workday tools. Preferred Skills & Qualifications: Experience with Workday experience in a public-sector or government environment. Strong understanding of HR and payroll processes, budgeting, and reporting requirements for municipalities. Ability to manage projects and coordinate with multiple stakeholders, including IT PMO, HR, and Finance teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay. Leadership * Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan * Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives * Articulates strategic and innovative thinking and provides clarity to deliver superior services * Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture Management * Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities * Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance Technical * Function as a Subject Matter Expert (SME) for the application(s) within a particular knowledge domain, requiring both technical knowledge and the ability to quickly gain expertise in a specialized subject * Evaluate, analyze, design, implement, and document department business work flow processes in order for optimization and automation * Plan, configure, and implement the software application(s) within the department * Administer user access, groups, and permissions to the application(s) * Manage data, business rules, configuration, and documentation related to the software application(s) * Create and document Standard Operating Procedures (SOPs) related to the application(s) * Communicate information about the application(s) to staff and escalate issues to IT support and management as needed * Ensure the software application's availability, confidentiality, and integrity to end users * Generate reports using SQL or other applicable methods to meet the reporting needs of users and management * Provide technical training and support to system users * Perform research, development, and beta testing for upgrades * Serve as a liaison between internal application users and vendors for problems, upgrade, and support * Coordinate the migration of existing processes and data to the application in consultation with other members of the IT Department and vendors * Coordinate the integration of the application with other City systems in consultation with other members of the IT Department and associated vendors * Participate in the strategic development of department goals, objectives, and budget requests by keeping management advised on the operational status and performance of the application, as well as planned upgrades Team Skills * Supports honest and transparent decision-making * Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments * Openly exhibits a positive attitude, in words and action, and encourages others to do the same Performs related work as required. EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description. MINIMUM QUALIFICATIONS Education and Experience: * Bachelor's degree in Computer Science, Information Technology (IT), Management Information System (MIS), or a closely related field from an accredited four-year college or university and five (5) years of directly related work experience working in progressively more advanced assignments in computer systems management, configuration, and software implementation; or equivalency of training and experience * Experience writing SQL statements preferred * Valid Driver's License Knowledge, Skills, and Abilities: * Advanced knowledge of: * complex software configuration * modern computer industry terminology, processes, and practices * Knowledge of mapping business work flow processes * Skill and judgment necessary to identify, troubleshoot, and either resolve or escalate issues to the proper channels * Ability to take a proactive approach towards supporting and ensuring the proper functioning of a mission critical software application for end users * Knowledge of complex software applications, advanced database administration, user administration, and concepts of Geographical Information Systems (GIS) * Ability to create an agenda, run meetings, and send out meeting notes on topics related to the software application * Excellent verbal, written communication, and presentation skills required * Must have excellent customer service skills WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Work Environment: 95% inside a climate controlled building; 5% outside which includes driving. Physical Requirements: The essential functions of the job require: sitting approximately six (6) hours per day, standing less than one (1) hour per day, and walking approximately one (1) hour per day. The job also requires frequent file manipulations, grasping, pulling, and repetitive motion, with occasional bending/stooping, kneeling, and lifting objects weighing up to 15 pounds. On rare occasions the work requires climbing, pushing, reaching, and lifting/carrying objects weighing up to 44 pounds. Sensory Requirements: Hearing: Ability to understand what others are saying in normal conversation and on the telephone. Speaking: Ability to communicate orally with others and speak effectively on the telephone and while giving presentations to groups. Seeing: Ability to see and read computer monitor screens, operate a vehicle, and read normal and/or fine print. Driving Requirements: Requires occasional driving and possession of a valid Florida Driver's License. Technology: The work requires ability to operate telephones, smart phones, tablets, photocopiers, printers, desktop and/or laptop computers, calculators and all associated software. The work also requires proficiency with computer hardware and software programs including word, spreadsheet and/or database applications, internet applications, and database management. IMPORTANT INFORMATION: No - DRUG TESTING (Safety Sensitive) No - CHILDCARE FINGERPRINTING Yes - CREDIT CHECK Yes - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.

We are currently hiring for the 2nd Shift position (2pm cst to 10:30 pm cst) Monday - Friday and on-call every 4th week. For work from home positions, employees can sit in one of the following states: AL, AZ, CO, FL, GA, IL, IN, MI, OH, SC, TN and TX. Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift. The Network Assurance Center (NAC) Supervisor provides leadership, oversight, and operational discipline for the 24x7 Enterprise Operations Center. This role ensures consistent service health monitoring, rapid incident response, and proactive issue prevention across HSD, Voice, and Video network infrastructure. The Supervisor mentors and develops NOC technicians, builds automation-minded operational practices, and drives team performance through clearly defined Key Performance Indicators (KPIs), coaching, and continuous improvement. Let us tell you about the perks! Be part of a company whose core values include respect, integrity, spirit of service, and accountability! Salary: Competitive Compensation based on experience Medical, dental, and vision insurance, and 401k with a company match Paid time off, paid holidays, and tuition reimbursement. Significant discounts on broadband packages for employees residing in our service areas. What you'll be doing: Include but are not limited to the following: Manage daily NOC operations, ensuring 24x7 monitoring, event triage, and escalation quality. Maintain real-time situational awareness across core, access, transport, and customer-facing services. Coordinate workload for incidents, maintenance windows, and service-impacting events. Lead major incident response with clear decision-making, communication, and restoration focus. Own post-incident analysis and ensure corrective actions are delivered and verified. Embed consistent incident and problem management discipline. Define and track KPIs: response compliance, and documentation quality. Coach technicians and build progression paths aligned with evolving network technologies. Promote a culture of accountability, precision, and operational reliability. Mentor technicians on technical troubleshooting, prioritization, and judgment under pressure. Strengthen the skills of the technicians in IP networking, DOCSIS, FTTH, routing, and monitoring/automation tools via training and work assignments. Foster continuous learning and high-trust team culture. Support monitoring, alerting, and automation initiatives to reduce manual work and improve response times. Enforce SOPs, escalation protocols, and maintenance procedures. Drive adoption of prevention-focused operational practices aligned with SRE/SRC models. Deliver accurate, timely event communication to Engineering, Field Ops, Customer Care, and leadership. Provide operational reporting, trend analysis, and KPI scorecards. Other duties as assigned What YOU need is: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Required Education and Experience Associates Degree or Higher in Telecommunications or related field coupled with equivalent work-related experience preferred. Previous experience leading a support team that provided Tier I / Tier II / Tier III support will be strongly considered. 5 years in ISP NOC, service assurance operations or equivalent field preferred. Skills and Abilities to be Successful in this Role Strong knowledge of IP networking, DOCSIS, FTTH, routing, RF, and monitoring platforms. Demonstrated leadership ability in real-time incident environments. Clear communication with strong analytical and coaching skills. Continuous improvement mindset with an orientation toward automation and service reliability. Demonstrated experience in event and incident prioritization Ability to multitask, adapt, and work independently within the technological environment in an Operations Center Experience with Microsoft 365 Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk and hear. Required to use hands to type, handle objects and paperwork. Required to use close vision and be able to focus. Able to work various schedules including overnight and work a flexible schedule on weekdays, weekends and Holidays as required. Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Job Code **4680** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4680) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS Weapons Systems baseline9+ ORTS & Networks Engineering Technician IV.** **Position Responsibilities:** + **_US Citizen_** + **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._** + High School Diploma or Equivalent. + At least 4 years of experience in the assessment and repair Aegis Weapons Systems baseline9+ ORTS & Networks. + A working knowledge of Microsoft Outlook, Word and Excel. + A working knowledge of Maintenance and Material Management (3M). + Experience at Regional Maintenance Centers (RMC) is advantageous. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.