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Network technician jobs in Colorado - 964 jobs

  • Information Technology Professional (IT Support) (Colorado Springs)

    Us Navy 4.0company rating

    Network technician job in Colorado Springs, CO

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $55k-74k yearly est. 1d ago
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  • Help Desk Support Engineer

    All Copy Products 3.4company rating

    Network technician job in Denver, CO

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Our Verticomm team is expanding and we are currently seeking experienced Help Desk associates to join our team. We're looking for career minded and motivated technical specialists who enjoy working in a collaberative team environment and who enjoy helping customers in a various technical environments to resolve technical issues utilizing a wide range of solutions. ***************** Help Desk Support Engineer Due to expansion we are currently seeking one Tier 1 and one Tier 2 Help Desk Support Engineer. You will be responsible for answering customer calls and emails, preparing and monitoring service tickets, and performing remote technical support. You must have strong customer service skills, proficiency with Microsoft Office, experience working with a Help Desk ticketing system and a life-long learning mentality. Candidate must be comfortable working in a fast-paced team environment and truly enjoy helping their team and customers. Essential Responsibilities: Provide a wide range of technical support to a large client base Resolve support requests professionally and efficiently Work with our internal engineering team on escalated issues Utilize a help desk ticketing system to track incidents and communicate with clients regarding incident progress, changes and service outages Create and maintain knowledge base documentation Install, test and configure new computers, servers, software, printers and network equipment Complete proactive and reactive maintenance of servers and workstations remotely. Contribute to a highly-productive team environment. Requirements Knowledge/Skills Required: PC and Mac support Active Directory management Proficient in Microsoft Office, Exchange and Office 365 Network hardware and connectivity troubleshooting/configuration (switches, firewalls, VPN, NAS devices, WAPs, etc.) Windows Server 2008 and 2012 support Basic computer security concepts Knowledge base management Education/Experience Required: Minimum of High School diploma, Associate's or Bachelor's degree in Computer Science preferred Minimum of 2 years' experience working in a technical support role, 3-5 years' experience preferred A+ , Net +, Sec + certification preferred Work environment: Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. We offer underground parking and the office is light rail assessable. Benefits and Perks: Pay rate- $25-$35 per hour or higher based on credentials and experience. Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Career growth and learning opportunities ...and so much more! Other reasons why you should join our team: We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000. Why join our team: We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events. We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including: • Team Lead, Supervisor and Management for our various departments • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management • Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off. #jp2 Position Requirements Full-Time/Part-Time Full-Time Position Help Desk Support Engineer Exempt/Non-Exempt Non-Exempt Open Date 6/4/2025 Location Main office - Denver Office About the Organization At ACP our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end solutions scaled to meet client needs. We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000. Why join our team: We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events. We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including: • Team Lead, Supervisor and Management for our various departments • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management • Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off. This position is currently accepting applications.
    $25-35 hourly 1d ago
  • Financial Systems Administrator

    Plante Moran 4.7company rating

    Network technician job in Denver, CO

    Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Your role. Your work will include, but not be limited to: Key resource to maintain Workday application for FIN and PSA managed by Internal Accounting Maintaining system data integrity Assisting with planning and strategy of system changes Troubleshooting and resolving system and/or data issues Assisting with Helpdesk items and escalating issues appropriately Running assigned systems tasks and integrations Test new and existing functionality of within the Workday system Provide cross-functional understanding of data and system configuration Ensure data accuracy, privacy, and integrity by performing regular audits, developing best practices, maintaining relevant documentation, and educating end-users Collaborate with other departments within the firm and other organizations in the Workday Community to share knowledge and create and/or adhere to industry best practices Ad Hoc data analysis and reporting building as assigned Analytical abilities required: Understand internal processes and terminology Creative, critical thinking, and problem solving Strong troubleshooting skills Strong interpersonal and communication skills required to promote positive working relationships with diverse personalities/roles at all levels in the firm The qualifications. Associate's degree required, bachelor's degree preferred Minimum 1 year of experience in financial systems and/or financial data analytics required Workday experience preferred Strong aptitude to technology required Familiarity with databases and SQL/other coding language preferred Advanced Excel skills preferred Collaborative project experience being part of a team or leading projects Report writing experience a plus This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week. What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now. Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review theposition description for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in CO, IL, OH, and MA is: $64,500-$95,000
    $64.5k-95k yearly 2d ago
  • Data Center Engineer

    Milestone Technologies, Inc. 4.7company rating

    Network technician job in Englewood, CO

    Onsite 5x per week in Englewood Colorado 80112 6-Month W2 Contract (No Visa Sponsorship/No C2C/No Student Sponsorship) Pay up to $60/hr. (No PTO and No Paid Holidays) Description Seeking an experienced Data Center Operations Engineer to ensure environments run with precision, efficiency, and uptime across global sites. This role will bridge IT and facilities, maintaining the power, cooling, and compute systems that sustain the company's world-class AI platforms. This role requires a technically strong, detail-oriented engineer who thrives in high-availability environments. Must understand the full stack of data center infrastructure: computing, network, power, and cooling, and must take pride in systems that run flawlessly because of your work. Be able to communicate clearly, perform methodically under pressure, and collaborate effectively across IT, facilities, and vendor teams. This role requires a builder, a problem-solver, and a guardian of uptime, someone who values precision, safety, and accountability in every aspect of operations. Responsibilities Own the day-to-day reliability and performance of company data centers, supporting both IT and facility infrastructure. This includes installing and configuring servers and compute equipment, managing structured cabling, and performing Layer 1-3 troubleshooting across compute and network layers. Partner closely with colocation and data center providers to maintain uptime reviewing maintenance procedures, coordinating planned work, validating redundancy during transitions, and verifying site health after power or cooling events. Work alongside facilities teams, you'll help operate and maintain critical power and cooling systems, including transformers, PDUs, UPS, switchgear, generators, CRAC and CRAH units, CDUs, chillers, cooling towers, and containment systems. You'll assist in capacity planning, preventive maintenance, and load balancing across power and cooling zones to maintain safe, efficient, and redundant operations. Lead incident response and root-cause analysis, refine standard operating procedures, and implement automation to improve efficiency and consistency across company data centers worldwide. Required Skills 10+ years in data center compute operations, facilities, or infrastructure engineering and/or a degree in an Engineering or Computer Science discipline. Hands-on experience with servers, networking, and structured cabling. Working knowledge of electrical systems including transformers, PDUs, UPS, switchgear, and generators. Understanding of cooling systems including CRAC/CRAH units, CDUs, cooling towers, chillers, and containment environments. Familiarity with Linux and basic scripting (Bash, Python, Ansible) Proficiency with network CLIs (Cisco, Arista, Juniper) Experience collaborating with colocation providers and reviewing MOP/EOPs for electrical and mechanical work. Proficiency with ITSM/DCIM platforms (e.g., Jira, ServiceNow, NetBox, Sunbird) Ability to manage server, switch, router, storage, and hardware lifecycle processes. Ability to update asset management systems using scanners and inventory tools. Strong documentation, troubleshooting, and communication skills for ticketing, customer communication, and team coordination. Strong multitasking, adaptability, and time-management skills with a focus on quality and throughput. Must be punctual, reliable, and well-organized. Must have strong interpersonal and teamwork skills, with the ability to work independently when needed. Willingness to support on-call rotation and meet a 60-minute onsite SLA. Ability to safely lift 50-75 lbs and remain on feet for majority of the workday. Ability to operate material-handling equipment (pallet jacks, forklifts, server-lift) Demonstrated ability to learn new systems, methodologies, software, and hardware platforms. Experience working in high-tempo, high-stress environments. Experience leading and/or mentoring more junior staffers. Domain expert in one or more of the following functional areas: Datacenter power systems Datacenter cooling/HVAC systems Server or liquid cooling Network routing and switching Late generation flash storage arrays Facility and/or network security Network infrastructure monitoring Ability to project manage key datacenter-centric initiatives. Able to effectively present data to senior leadership. Familiar with datacenter key performance indicators (KPI) Ability to manage outage events. Preferred Certifications CompTIA Server+, Network+, or Linux+ ITIL Foundation certification Networking: CCNA, JNCIA , ACE-A CNet: CDCDP, CDCMP The estimated pay range for this position is USD $50.00/hr - USD $60.00/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
    $50-60 hourly 1d ago
  • IT Support Specialist 5 (Specialist 5, IT Support)

    Redwire Space

    Network technician job in Longmont, CO

    Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities Serve as the Serve as the first point of contact for internal staff seeking technical assistance Respond to events / problems and record their resolution in help desk ticketing software Basic administration of a hybrid environment with both Active Directory and Azure AD resources Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment Assist in imaging, creating new hire accounts, and Termination processes Communicate clearly with customers and provide regular updates, status and information Perform limited maintenance on servers and critical laboratory and testing systems Pass on any feedback or suggestions by users or management to the appropriate team Determine process improvements, best practices, and develop new processes Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux Experienced configuring, supporting, troubleshooting and administering Windows workstations Experienced troubleshooting hardware and software issues through remote control software Support a hybrid environment with both Active Directory and Office365 resources Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment Some travel may be required Desired Skills Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service Excellent communication, collaboration, and problem-solving skills Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations Experience with iOS and Android mobile operating systems CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus Experienced with Microsoft Teams architecture, features, and functionalities Solid understanding of computer systems, mobile devices, and other tech products Motivation and drive to develop yourself personally and professionally Identify and suggest possible improvements on procedures Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
    $36-49 hourly 2d ago
  • Technical Support Specialist

    Firstsource 4.0company rating

    Network technician job in Colorado Springs, CO

    Remote Technical Support Specialist - Full Time Important Requirements (Read Before Applying) Must reside in Colorado Springs, CO or Pueblo, CO Out-of-state candidates will not be considered Weekend availability is required Start Date Monday, February 2nd! Pay & Schedule $17.00 per hour (Bi Weekly) Training Schedule (4 Weeks) Monday-Friday 9:00 AM - 6:00 PM MST Post-Training Work Schedule 1:30 PM - 10:00 PM MST Monday-Sunday Weekend work is mandatory Days off: Tuesday & Wednesday OR Wednesday & Thursday Equipment Requirements Must provide your own PC, laptop, or tablet during training Company equipment will be issued after successful completion of training Position Overview We are seeking a Remote Technical Support Specialist to provide support for Cable One internet and telephone customers. This role focuses on troubleshooting technical issues while delivering a professional and positive customer experience from a home office environment. Key Responsibilities Answer inbound customer calls for internet and phone technical support Troubleshoot: Modems and routers Wireless connectivity Email setup and configuration Diagnose phone service issues and guide customers through resolutions Follow established procedures to ensure consistent service delivery Document all customer interactions and create service tickets Use remote desktop tools to assist customers Stay current on product updates and technical changes Identify recurring issues and provide feedback to leadership Maintain and care for company-issued equipment Perform additional duties as assigned Education & Experience High school diploma or GED required 3-6 months of related experience or training preferred Prior technical support experience is a plus Skills & Abilities Strong verbal and written communication skills Ability to read and interpret technical documentation Basic math skills (percentages, ratios) Strong analytical and problem-solving skills Intermediate computer skills: Microsoft Office Windows and mac OS Comfortable working with tablets, smartphones, laptops, and desktops Professional, patient, and customer-focused demeanor Self-motivated and able to work independently in a remote environment How to Apply Apply directly through this Indeed posting A recruiter will contact qualified candidates Application Deadline:Friday, January 23rd . . The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law. It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
    $17 hourly 2d ago
  • Data Center- HVAC

    Net2Source (N2S

    Network technician job in Denver, CO

    Job Title: Data Center Technician Duration: 6-12 months (Potential to convert to FTE) Shift: M-F 8pm - 5am / 8 am - 5 pm This role utilizes advance skills to perform preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: Universal Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, and CMMS Work Dispatching. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance. • Under close supervision, complete assigned work according to established processes and procedures in accordance with Environment, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed. • Also, ensure all regulatory requirements and quality standards are met. • Oversee third-party vendors, ensuring compliance with developed processes, procedures, and all applicable laws/regulations. • Accompany vendors on site visits on an as needed basis and ensure site standards are met. Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that CERM documents and logbooks are updated. • Complete all required training in order to ensure successful completion of all job-related responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE • High School Diploma/GED required, with 2-4 years of experience in mechanical or electrical engineering, preferred. • Knowledge of emergency response/standby/call out activities and protocols. Strong background in either HVAC or Electrical, preferred.
    $43k-63k yearly est. 18h ago
  • Junior Network Administrator

    Msudenver

    Network technician job in Denver, CO

    DepartmentInfrastructure Services Reporting to the Network Manager, the Junior Network Admin will leverage technical expertise, customer service, and strong organizational skills to support network operations for students, administrative staff, and faculty. The position must be able to work effectively both independently and as part of a team. Position Description Metropolitan State University of Denver is seeking a Junior Network Administrator with foundational experience in managing network equipment, including installing, configuring, and maintaining campus network infrastructure. The role also requires familiarity with networking standards and best practices. As a junior administrator, you will work within the network team and should have a basic understanding and some hands-on experience with key networking components such as LAN/WAN environments, network security, and switch configurations. You will collaborate closely with senior network engineers to support, maintain, and troubleshoot both wired and wireless network issues. Reporting to the Network Manager, this position requires technical aptitude, strong customer service skills, and solid organizational abilities to support network operations for students, faculty, and staff. The ideal candidate can work effectively both independently and as part of a team. Duties/Responsibilities • 50% - Serves as network admin of the University's extensive networking systems. Helps to install, configure, upgrade, and test network equipment such as routers, switches, and wireless access points based on networking standards (TCP/IP, 802.1q, 802.11ac/n and more). Currently, this includes approximately 800 electronic devices in over 99 locations throughout the Auraria Campus, and our remote locations, which include Center for Visual Arts, Kalamath, Medical Clinic in Aurora, Quigg Newton and the COLO. • 20% - Diagnoses network-related problems, often involving contact with end users, to identify symptoms. Isolates faults to a particular network and/or cabling system/set of components. Assists in identifying any defective equipment (fiber, copper, or hardware) and/or utilizes network test equipment such as a protocol analyzer to isolate the fault. Engages in repair effort. • 20% - Assist with the network management and monitoring of systems (DNS, Aerohive, Meraki, SolarWinds) which support the networking functions for MSU Denver's computing environments. These provide round-the-clock monitoring and automated paging to MSU Denver IT network support staff. Likewise, they continuously monitor suspected security violations and facilitate inventory control and operating system upgrades. • 5% - Implements and manages network cabling, such as Category 6 and 6a wire, 50 um multimode and 9um fiber optics in support of student computing labs, patch panels, networking/phones closets and faculty and staff workstations. This includes the installation of the cable, attachment of • 5% Other duties as needed. Required Qualifications · 6 months - 1 year experience working in a higher education networking organization. · 6 months -1-year experience providing wired and wireless network support in an enterprise environment. · 6 months -1-year experience supporting network protocols such as TCP/IP, 802.1q 802.11ac/n · 6 months -1-year experience administering network monitor tools such as Solarwinds, Meraki Dashboard and Aerohive. · Ability to walk 2 miles; climb an 8-ft ladder carrying 50 pounds and be able to identify colors (job requires working with various colored cabling) Preferred Qualifications · Experience with Cisco Meraki switches and access points · Strong verbal and written communication skills · Experience with large scale network projects such as networking equipment replacement upgrades for entire buildings. Schedule Information Full-time, 40 hours per week Days of the Week: Mon - Fri Exempt Evenings and Weekend Work: Occasionally for maintenance Schedule: [In person only; Hybrid schedule with required days in the office weekly. The first few weeks will be on site. Travel: Occasional local travel within the metro area to the COLO and other MSU Denver remote sites Salary for Announcement Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The anticipated hiring range is $41,626.00 -$60,174.00. Instructions to Apply For full consideration, please submit the following documents: Resume Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former). Official transcripts will be required of the candidate selected for hire. Deadline Applications accepted until position filled; priority given to applications received by January 19, 2026. Closing Date Open Until Filled Posting RepresentativeSophia J MontanoPosting Representative *************************** Benefits The University's benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver's benefits website to learn more. For a brief overview, please see: ***************************************************************************** The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at **************************. Background Checks Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment. Diversity Statement Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver. We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.
    $41.6k-60.2k yearly Auto-Apply 17d ago
  • Need Jr. Network Administrator _ W2/1099 only

    360 It Professionals 3.6company rating

    Network technician job in Denver, CO

    This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Description: Responsible for a variety of network engineering and administration tasks under supervision, which are broad in nature and are concerned with the sustained operation of integrated networks, including personnel, hardware, software and support facilities and/or equipment. Works under the Lead Network Administrators. Plan and perform network administration research, design development, and other assignments in conformance with network design, engineering and customer specification under the supervision of Lead Network Administrators. • Use of network monitoring tools, such as Netman, Cat Tools, and SolarWinds requires a firm understanding of Syslog, SNMP and Netflow. • This position will be required to diagnose and appropriately handle network outages. Resolving these issues in a timely manner requires a combination of technical knowledge to identify and correct the issue or to escalate the issue with the service provider if necessary. • Strong with TCP/IP Qualifications Certifications: A+ Security+ Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $30k-36k yearly est. 60d+ ago
  • Network Operations Engineer

    Meta 4.8company rating

    Network technician job in Denver, CO

    Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center structured cabling, fiber connectivity solutions, and IP networking to support the delivery of field repair services. You will work closely with internal business teams, external vendors, network design/engineering, and other cross-functional teams to develop strategies for integrating new technologies and better supporting existing technologies across our operational fleet. Your objective will be to understand technical drivers for the business and organize strategies to ensure operational supportability meets those needs. Additionally, you will help represent ENS across various stakeholder groups to help achieve critical projects. Our team is dedicated to improving the operational efficiency and reliability of one of the world's most dynamic and fast-paced networks. **Required Skills:** Network Operations Engineer Responsibilities: 1. Incident Response: Collaborate with cross-functional teams, managed service providers, and third-party vendor partners to investigate complex technical and process issues during major incidents/site events (SEVs) on edge, caching, and network infrastructure. Work closely with team members to understand the root cause of incidents and contribute to their resolution 2. Change Management: Identify security & business continuity issues affecting the network and infrastructure at Meta and work with the team to implement effective changes. Provide feedback on existing tools, processes, and policies to help scale with the rapid expansion of the Meta platform and customer base 3. Operations: Drive operations by identifying improvement opportunities across policies, processes, and procedures to improve efficiency and quality of activities. Ensure standards compliance across the network and optimize service delivery 4. Collaboration and Partnership: Work closely with internal customers to address their needs and issues, and influence future iterations of data center and network designs for seamless integration of new infrastructure and scalability 5. Team Leadership: Work with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites. Analyze operational datasets to detect and prioritize problems and create aligned team projects, programs, and roadmaps 6. Risk Management: Collaborate with partner teams to design and implement aligned processes that identify and manage data and asset protection risks, as well as operations continuity issues across the network 7. Information and Data Assurance: Ensure relevant operational process, procedure, and policy documentation is effectively managed, and the data required to support operations is complete and accurate in systems 8. Automation: Collaborate with the team to analyze operational events to identify new automation opportunities and achieve our goals of all Tier-1 faults in the network being fully remediated by software. Help others understand our requirements and drive their roadmaps, and in some cases, directly implement lightweight solutions in code 9. Data Measurement: Drive quality into the metrics we report, measuring and analyzing escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. Formulate appropriate metrics and definitions of success to drive quality, efficiency, cost, and timeliness, evolving these over time to match changes to the infrastructure and business requirements 10. Communication: Provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope 11. Travel: International and domestic travel may be required up to 25% of the time, depending on the needs of the business **Minimum Qualifications:** Minimum Qualifications: 12. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta 13. 4+ years of experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure 14. 4+ years of network operations experience while supporting large-scale service provider, data center, and/or enterprise network infrastructure 15. Hands-on experience with various optical/network communication equipment such as network/fiber/copper test gear, and other WDM equipment, as well as associated tools and test equipment 16. Communication skills with a demonstrated ability to engage effectively with hardware vendors, service providers, and colocation facility vendors globally, and translate performance issues into actionable technical requirements 17. Experience analyzing tactical situations, troubleshooting, root causing systems and tools, and problem solving via tasks or larger cross functional projects 18. Ability to provide technical guidance to external vendors to direct repair actions 19. Working knowledge of Network Services, including topology, traffic analysis, hardware platform, and architectures 20. Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware platforms 21. Knowledge of physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure 22. Experience with network hardware platforms and architectures including Ciena, Infinera, Nokia, Arista, Cisco WDM Equipment 23. Ability to move technical or engineering programs and products from inception to delivery, and articulate their impact using metrics **Preferred Qualifications:** Preferred Qualifications: 24. Experience in partnering with infrastructure engineers within varied infrastructure environments, such as data center facilities or leased facilities 25. Direct experience within global Network Operations Center (NOC) environments and managing SLAs (service level agreements) and continuous improvement against metrics at scale 26. Project management experience **Public Compensation:** $51.44/hour to $159,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $159k yearly 6d ago
  • On-site Field Network Technician

    Pacific Office Automation 4.7company rating

    Network technician job in Centennial, CO

    Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in eleven western states OR WA CA AZ NM NV UT ID CO TX & HI With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking a On site Field Network Technician to join our service team in the Denver CO area Required SkillsKnowledge Knowledge of network connectivity network security and Wi Fi networks Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors some technical some non technical Ability to lead clients through discovery phase asking the right questions Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone email written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts SMTP FTP SMB Ports TCPIPKnowledge and hands on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Drivers license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA ProgramsCompany car for work and personal use Compensation 20 25hr DOEOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite
    $53k-65k yearly est. 18d ago
  • Network Operations Engineer II

    Astreya 4.3company rating

    Network technician job in Denver, CO

    Network Operations Engineer II - Client Onsite Our Tier 2 NOC Engineer is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed Optical and IP Network. This role requires deep expertise in network infrastructure, routing, switching, troubleshooting, and operational support. The Engineer is responsible for taking ownership of complex cases and driving them to resolution. This position also contributes to process improvements, automation, and monitoring system enhancements to optimize network operations. Key ResponsibilitiesAdvanced Network Operations & Troubleshooting Operate and troubleshoot a globally based Optical and IP network, including routing and switching devices. Perform fault isolation and resolution, diagnosing Layer 1-3 network issues. Take ownership of escalated cases from Tier 1 engineers, ensuring a successful resolution. Manage and escalate critical events, communicating clearly and concisely with stakeholders. Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling. Detect and diagnose various error/failure conditions across an array of network device types. Provide hands-on support for network incidents, collaborating with engineering teams when required. Incident Response & Escalation Support Serve as the escalation point-of-contact during business hours, handling troubleshooting, tooling, and process issues. Coordinate with various teams on maintenance activities impacting network infrastructure. Own incident response processes, including escalations to higher-level support teams when necessary. Rapidly respond to major network incidents, supporting SEV initiation and resolution processes. Network Monitoring & Optimization Monitor the DC network infrastructure ticket queues, ensuring timely and accurate responses to alerts. Track and document incident resolution steps, maintaining accurate logs in ticketing systems. Proactively identify and resolve network performance issues, optimizing existing configurations. Develop and maintain network change documentation, including VLAN, subnet, and DNS modifications. Automation & Continuous Improvement Contribute to the creation of monitors, alerts, dashboards, and performance metrics to drive continuous improvements. Identify areas for automation to improve efficiency. Provide feedback on recurring network issues, refining troubleshooting procedures and SOPs. Support network optimization efforts, participating in capacity planning and scaling initiatives. Process & Asset Management Document and optimize operational processes and procedures, ensuring alignment with best practices. Follow Return Merchandise Authorization (RMA) processes and coordinate with vendors for hardware replacements. Ensure accurate inventory and documentation in collaboration with audit and asset management teams. Monitor tickets for adherence to SLAs, ensuring prompt issue resolution. Required Qualifications & SkillsTechnical Skills Expertise in Data Center networking, including rack installations, routers, switches, VLANs, and routing protocols (BGP, OSPF, MPLS, etc.). Strong experience troubleshooting Layer 1-3 network issues in a large-scale production environment. Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar). Advanced knowledge of troubleshooting IP transport/transmission networks and transceivers. Experience capturing and analyzing network traffic for troubleshooting. Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent). Soft Skills & Work Ethic Strong analytical skills, problem-solving mindset, and ability to work autonomously. Excellent communication and documentation skills for incident tracking and resolution. Proven ability to work in a fast-paced, mission-critical environment. Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues. Experience & Education Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience). 5+ years of network operations experience, with a focus on Optical and IP networks. Certifications preferred: CCNP (Cisco Certified Network Professional) JNCIP (Juniper Networks Certified Internet Professional) ITIL v4 (for incident and service management) Salary Range $72,960.00 - $115,200.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
    $73k-115.2k yearly Auto-Apply 16d ago
  • Journeyman Network Operations Engineer (Tier 2)

    V2X

    Network technician job in Colorado Springs, CO

    This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer (Tier 2), you will provide mid-level operational support for enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, incident resolution, and system performance within mission-critical environments. This role supports the maintenance, configuration, and monitoring of routers, switches, firewalls, and wireless technologies as part of a broader modernization effort. The Journeyman Network Operations Engineer (Tier 2) plays a critical role in ensuring continuity of operations, implementing approved changes, and maintaining compliance with DoD standards and operational procedures. Position will be located at Schriever SFB. This position is contingent upon successful contract award to V2X. #clearance Responsibilities Major Job Activities: + Multi-disciplined network engineer with experience maintaining and fixing wired, wireless, and mobile broadband solutions in response to network faults, errors, incidents, and problems. + Provides touch labor for all network devices. + Oversee monitoring of network assets per SLAs. + Performs break / fix and maintenance activities. + Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure. + Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies. + Investigates and diagnoses incidents to restore failed network services as quickly as possible. + Leads root cause analysis and suggests resolutions for network infrastructure problems. + Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix. + Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment. + Knowledge of network protocols such as OSPF, BGP, and EIGRP. + Experience with Cisco command line interface and configuration. Troubleshoots complex problems to closure. + Assesses and implements Change Requests as needed in accordance with the Change Management process. + Hands-on technical position that provides Tier 2 technical expertise. + Performs site surveys, configuration and engineering, installation planning, and documentation services for the customer as they relate to all network services. + Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies. Material & Equipment Directly Used: General user capabilities of Microsoft software applications required (primarily Project, Excel, PowerPoint, and Word and Microsoft Teams or SharePoint). Working Environment: Office environment with potential to support austere locations. Physical Activities: Must be able to lift / carry 50 lbs. Qualifications Education / Certifications: + Technical BA / BS Degree; Or + High School Diploma or Associate Degree. + IAT III baseline certification (CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH). + CCNA or equivalent. + (Preferred) ITIL v3. Experience / Skills: + 5 years with BA / BS Degree; Or + Minimum of 7 years of experience as a Network Operations Engineer for large, complex programs / systems in a Network Operations Center environment with a High School or Associate Degree. + Experience supporting DAF and local base environments. + Experience in utilizing ITIL v3 or ITSM frameworks. Clearance Requirement: + This position requires an active Department of Defense (DoD) Secret (Tier 3) level clearance. Skills & Technology Used: + Demonstrates excellent communication and interpersonal skills with the ability to work effectively with their team and customers. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
    $69k-96k yearly est. 60d+ ago
  • Information Technology Professional (IT Support) (Aurora)

    Us Navy 4.0company rating

    Network technician job in Aurora, CO

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $56k-74k yearly est. 1d ago
  • Data Center Engineer

    Milestone Technologies, Inc. 4.7company rating

    Network technician job in Englewood, CO

    6 Month W2 Contract (No C2C/No Visa or Student Sponsorship) Pay up to $45/hr. (No PTO and No Paid Holidays) Onsite daily in Englewood, Colorado (Only local candidates will be considered at this time) Data Center Technician III The ideal candidate will have hands-on experience and comfort using Linux and basic CLI networking commands (primarily Cisco, Juniper, and Arista), with the ability to perform Layer 2/3 troubleshooting, basic router diagnostics, OS/package installations, and system access via console or IP-ideally driven by a strong personal interest or self-taught background in Linux and data center operations. Data Center Technician will need to be conversant in common networking hardware Command Line Interfaces (CLI) such as Cisco, Arista, Dell, and Juniper. The Site III Technician will also need to be skilled in using and navigating different flavors of Linux. Monitor and respond to hardware and software issues, utilizing industry standard ticketing system and to provide clear, timely and appropriate customer communications. Data Center Technician activities to be governed by Standard Operating Procedures (SOPs), Program, Safety and Security Policies to meet requirements for quality and quantity of work. Will be required to join an on-call rotation for afterhours support. Actively participate in the change management process, both checking in a monitoring production and preventative maintenances. Required Experience 4+ years Rack and Stack experience OS provisioning/reprovisioning (e.g., from USB or network share) Boot strapping network devices and configuring IP addresses on these devices. 1-2 years basic Linux and scripting experience (e.g., checkout repo from GitHub, set up Linux environment, run and troubleshoot Ansible script) CompTIA Server+ certification (preferred) ITIL Foundation certification (preferred) DNS/DHCP Working knowledge of one or more ticketing systems, Jira preferred Working knowledge of server hardware (HP, Dell, Supermicro servers) Working knowledge of basic networking components and protocols (Cisco, Arista, Juniper) Knowledgeable in data center practices (e.g. fault tolerance, redundant cabling, calculating power usage, teaming, etc.) Strong cable management skills and experience running fiber and copper in a data center. Basic understanding of electrical, HVAC, and cable infrastructure Excellent verbal and written communication skills Certifications in Data Center technologies are desired. (CCNA, CCENT) Layer 2 and layer 3 network troubleshooting Have installed, trouble-shot and navigated various flavors of Linux OS Required Skills Able to safely lift and move a minimum of 50 pounds. Able to be on feet majority of workday. Fluency in both written and spoken English. Must provide own transportation to work location(s) Must be able to respond to any on-call request within 1 hour. Able to update asset management data as required, using scanners. Effectively utilize ITSM / DCIM workflow management system Be familiar with, use and troubleshoot Linux OSes Be able to configure, troubleshoot and navigate network hardware command line interfaces. Able to manage server, switch, router, storage, and other hardware lifecycle processes. Able to understand how to run cabling correctly and effectively (e.g. power, Cat6, SM/MM fiber optic and IB) Strong communication skills required to properly document tickets, send customer emails and communicate within the team. Strong proclivity towards multitasking and adaptivity. Must be punctual and reliable. Must have good organization skills. Must have good interpersonal skills for working in a team environment. Must have good time management skills, be goal oriented to deliver good quantity/quality of work. Must be willing to work as part of a team, but also on individual projects. Able to operate material handling equipment - pallet jacks and forklifts, if certified. Experience with O365 software desired. Able to learn new systems, methodologies and procedures, including different types of software/ hardware. The estimated pay range for this position is USD $40.00/hr - USD $45.00/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
    $40-45 hourly 1d ago
  • Network Operations Engineer

    Meta Platforms, Inc. 4.8company rating

    Network technician job in Denver, CO

    Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center structured cabling, fiber connectivity solutions, and IP networking to support the delivery of field repair services. You will work closely with internal business teams, external vendors, network design/engineering, and other cross-functional teams to develop strategies for integrating new technologies and better supporting existing technologies across our operational fleet. Your objective will be to understand technical drivers for the business and organize strategies to ensure operational supportability meets those needs. Additionally, you will help represent ENS across various stakeholder groups to help achieve critical projects. Our team is dedicated to improving the operational efficiency and reliability of one of the world's most dynamic and fast-paced networks. Minimum Qualifications * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * 4+ years of experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure * 4+ years of network operations experience while supporting large-scale service provider, data center, and/or enterprise network infrastructure * Hands-on experience with various optical/network communication equipment such as network/fiber/copper test gear, and other WDM equipment, as well as associated tools and test equipment * Communication skills with a demonstrated ability to engage effectively with hardware vendors, service providers, and colocation facility vendors globally, and translate performance issues into actionable technical requirements * Experience analyzing tactical situations, troubleshooting, root causing systems and tools, and problem solving via tasks or larger cross functional projects * Ability to provide technical guidance to external vendors to direct repair actions * Working knowledge of Network Services, including topology, traffic analysis, hardware platform, and architectures * Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware platforms * Knowledge of physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure * Experience with network hardware platforms and architectures including Ciena, Infinera, Nokia, Arista, Cisco WDM Equipment * Ability to move technical or engineering programs and products from inception to delivery, and articulate their impact using metrics Preferred Qualifications * Experience in partnering with infrastructure engineers within varied infrastructure environments, such as data center facilities or leased facilities * Direct experience within global Network Operations Center (NOC) environments and managing SLAs (service level agreements) and continuous improvement against metrics at scale * Project management experience Responsibilities * Incident Response: Collaborate with cross-functional teams, managed service providers, and third-party vendor partners to investigate complex technical and process issues during major incidents/site events (SEVs) on edge, caching, and network infrastructure. Work closely with team members to understand the root cause of incidents and contribute to their resolution * Change Management: Identify security & business continuity issues affecting the network and infrastructure at Meta and work with the team to implement effective changes. Provide feedback on existing tools, processes, and policies to help scale with the rapid expansion of the Meta platform and customer base * Operations: Drive operations by identifying improvement opportunities across policies, processes, and procedures to improve efficiency and quality of activities. Ensure standards compliance across the network and optimize service delivery * Collaboration and Partnership: Work closely with internal customers to address their needs and issues, and influence future iterations of data center and network designs for seamless integration of new infrastructure and scalability * Team Leadership: Work with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites. Analyze operational datasets to detect and prioritize problems and create aligned team projects, programs, and roadmaps * Risk Management: Collaborate with partner teams to design and implement aligned processes that identify and manage data and asset protection risks, as well as operations continuity issues across the network * Information and Data Assurance: Ensure relevant operational process, procedure, and policy documentation is effectively managed, and the data required to support operations is complete and accurate in systems * Automation: Collaborate with the team to analyze operational events to identify new automation opportunities and achieve our goals of all Tier-1 faults in the network being fully remediated by software. Help others understand our requirements and drive their roadmaps, and in some cases, directly implement lightweight solutions in code * Data Measurement: Drive quality into the metrics we report, measuring and analyzing escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. Formulate appropriate metrics and definitions of success to drive quality, efficiency, cost, and timeliness, evolving these over time to match changes to the infrastructure and business requirements * Communication: Provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope * Travel: International and domestic travel may be required up to 25% of the time, depending on the needs of the business About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $87k-117k yearly est. 6d ago
  • Network Operations Engineer II

    Astreya 4.3company rating

    Network technician job in Denver, CO

    Network Operations Engineer II - Client OnsiteWork Location: Denver, COWorking Hours: Schedule TBD, Likely 4x10 - weekends likely required Hours Expected to be 8:00am - 6:00pm Our Tier 2 NOC Engineer is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed IP and Optical network. This role requires expertise in network infrastructure, troubleshooting, and operational support. The Tier 2 Engineer will be responsible for complex cases and driving them to resolution. This position also contributes to process improvements, automation, and monitoring system enhancements to optimize network operations. Key ResponsibilitiesNetwork Operations & Troubleshooting Operate and troubleshoot a globally based Optical network. Perform fault isolation and resolution on Layer 0 and 1 network issues. Take ownership of network triggered tickets and work with Field Resources to ensure the issues are cleared. Manage and escalate critical events, communicating clearly and concisely with stakeholders. Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling. Detect and diagnose various error/failure conditions across an array of network device types. Provide hands-on support for network incidents, collaborating with peers and other cross-functional teams. Incident Response & Escalation Support Serve as the escalation point-of-contact during business hours, handling troubleshooting and process issues. Coordinate with Field Resources to resolve issues that impact network infrastructure. Own incident response processes, including escalations to higher-level support teams when necessary. Rapidly respond to major network incidents, supporting SEV initiation and resolution processes. Network Monitoring & Optimization Monitor the BBO network infrastructure ticket queues, ensuring timely and accurate ticket handling.. Track and document incident resolution steps, maintaining accurate logs in ticketing systems. Automation & Continuous Improvement Contribute to the creation of monitors, alerts, dashboards, and performance metrics to drive continuous improvements. Provide feedback on recurring network issues, refining troubleshooting procedures and SOPs. Support network optimization efforts, participating in scaling initiatives. Process & Asset Management Document and optimize operational processes and procedures, ensuring alignment with best practices. Follow Return Merchandise Authorization (RMA) processes and coordinate with vendors for hardware replacements. Ensure accurate inventory and documentation in collaboration with audit and asset management teams. Monitor tickets for adherence to SLAs, ensuring prompt issue resolution. Required Qualifications & SkillsTechnical Skills Expertise in Optical networking. Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment. Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar). Advanced knowledge of troubleshooting transport/transmission networks and transceivers. Experience capturing and analyzing network traffic for troubleshooting. Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent). Soft Skills & Work Ethic Strong analytical skills, problem-solving mindset, and ability to work autonomously. Excellent communication and documentation skills for incident tracking and resolution. Proven ability to work in a fast-paced, mission-critical environment. Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues. Experience & Education Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience). 3+ years of network operations experience, with a focus on IP and Optical networks. Certifications preferred: OC-A or OC-P (Ciena Optical Communications Associate/Professional) CCNP (Cisco Certified Network Professional) JNCIP (Juniper Networks Certified Internet Professional) Salary Range $72,960.00 - $115,200.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
    $73k-115.2k yearly Auto-Apply 22d ago
  • On-site Field Network Technician

    Pacific Office Automation 4.7company rating

    Network technician job in Denver, CO

    Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a On-site Field Network Technician to join our service team in the Denver, CO area. Required Skills/Knowledge: Knowledge of network connectivity, network security and Wi-Fi networks. Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors (some technical some non-technical) Ability to lead clients through discovery phase (asking the right questions) Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone / email / written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts (SMTP, FTP, SMB, Ports, TCP/IP) Knowledge and hands-on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Driver s license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network+ certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Company car for work and personal use! Compensation: $20-$25/hr DOE Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #LI-Onsite
    $20-25 hourly 18d ago
  • Journeyman Network Operations Engineer (Tier 2)

    V2X

    Network technician job in Colorado Springs, CO

    This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer (Tier 2), you will provide mid-level operational support for enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, incident resolution, and system performance within mission-critical environments. This role supports the maintenance, configuration, and monitoring of routers, switches, firewalls, and wireless technologies as part of a broader modernization effort. The Journeyman Network Operations Engineer (Tier 2) plays a critical role in ensuring continuity of operations, implementing approved changes, and maintaining compliance with DoD standards and operational procedures. Position may be located at Cheyenne Mountain SFS and/or Peterson SFB. This position is contingent upon successful contract award to V2X. #clearance Responsibilities Major Job Activities: + Multi-disciplined network engineer with experience maintaining and fixing wired, wireless, and mobile broadband solutions in response to network faults, errors, incidents, and problems. + Provides touch labor for all network devices. + Oversee monitoring of network assets per SLAs. + Performs break / fix and maintenance activities. + Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure. + Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies. + Investigates and diagnoses incidents to restore failed network services as quickly as possible. + Leads root cause analysis and suggests resolutions for network infrastructure problems. + Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix. + Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment. + Knowledge of network protocols such as OSPF, BGP, and EIGRP. + Experience with Cisco command line interface and configuration. Troubleshoots complex problems to closure. + Assesses and implements Change Requests as needed in accordance with the Change Management process. + Hands-on technical position that provides Tier 2 technical expertise. + Performs site surveys, configuration and engineering, installation planning, and documentation services for the customer as they relate to all network services. + Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies. Material & Equipment Directly Used: General user capabilities of Microsoft software applications required (primarily Project, Excel, PowerPoint, and Word and Microsoft Teams or SharePoint). Working Environment: Office environment with potential to support austere locations. Physical Activities: Must be able to lift / carry 50 lbs. Qualifications Education / Certifications: + Technical BA / BS Degree; Or + High School Diploma or Associate Degree. + IAT III baseline certification (CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH). + CCNA or equivalent. + (Preferred) ITIL v3. Experience / Skills: + 5 years with BA / BS Degree; Or + Minimum of 7 years of experience as a Network Operations Engineer for large, complex programs / systems in a Network Operations Center environment with a High School or Associate Degree. + Experience supporting DAF and local base environments. + Experience in utilizing ITIL v3 or ITSM frameworks. Clearance Requirement: + This position requires an active Department of Defense (DoD) TS-SCI (Tier 5) level clearance. Skills & Technology Used: + Demonstrates excellent communication and interpersonal skills with the ability to work effectively with their team and customers. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
    $69k-96k yearly est. 60d+ ago
  • Journeyman Network Operations Engineer (Tier 2)

    V2X

    Network technician job in Aurora, CO

    This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer (Tier 2), you will provide mid-level operational support for enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, incident resolution, and system performance within mission-critical environments. This role supports the maintenance, configuration, and monitoring of routers, switches, firewalls, and wireless technologies as part of a broader modernization effort. The Journeyman Network Operations Engineer (Tier 2) plays a critical role in ensuring continuity of operations, implementing approved changes, and maintaining compliance with DoD standards and operational procedures. Position will be located at Buckley SFB. This position is contingent upon successful contract award to V2X. #clearance Responsibilities Major Job Activities: + Multi-disciplined network engineer with experience maintaining and fixing wired, wireless, and mobile broadband solutions in response to network faults, errors, incidents, and problems. + Provides touch labor for all network devices. + Oversee monitoring of network assets per SLAs. + Performs break / fix and maintenance activities. + Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure. + Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies. + Investigates and diagnoses incidents to restore failed network services as quickly as possible. + Leads root cause analysis and suggests resolutions for network infrastructure problems. + Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix. + Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment. + Knowledge of network protocols such as OSPF, BGP, and EIGRP. + Experience with Cisco command line interface and configuration. Troubleshoots complex problems to closure. + Assesses and implements Change Requests as needed in accordance with the Change Management process. + Hands-on technical position that provides Tier 2 technical expertise. + Performs site surveys, configuration and engineering, installation planning, and documentation services for the customer as they relate to all network services. + Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies. Material & Equipment Directly Used: General user capabilities of Microsoft software applications required (primarily Project, Excel, PowerPoint, and Word and Microsoft Teams or SharePoint). Working Environment: Office environment with potential to support austere locations. Physical Activities: Must be able to lift / carry 50 lbs. Qualifications Education / Certifications: + Technical BA / BS Degree; Or + High School Diploma or Associate Degree. + IAT III baseline certification (CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH). + CCNA or equivalent. + (Preferred) ITIL v3. Experience / Skills: + 5 years with BA / BS Degree; Or + Minimum of 7 years of experience as a Network Operations Engineer for large, complex programs / systems in a Network Operations Center environment with a High School or Associate Degree. + Experience supporting DAF and local base environments. + Experience in utilizing ITIL v3 or ITSM frameworks. Clearance Requirement: + This position requires an active Department of Defense (DoD) Secret (Tier 3) level clearance. Skills & Technology Used: + Demonstrates excellent communication and interpersonal skills with the ability to work effectively with their team and customers. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
    $68k-95k yearly est. 60d+ ago

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