Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.
The Role
Our Managed Service Operations Technicians earn a competitive base salary and exceptional benefit plans - along with top training and support, and recognition for high performers. If you're coachable, persistent, smart, executive-savvy, and looking for your next great adventure, Presidio is the place for you.
Purpose:
The Managed Services Operations Technician is a team member responsible for monitoring and managing customer networking, datacenter, security and collaboration platforms.
Scope:
This position will work on the Managed Services Operations team as a Technician focusing on network, voice and/or datacenter technologies, under the direct management of the Managed Services Center Operations Manager, Orlando. The technician will be the primary point of contact for all incidents into the MSC. The position is subject to shift work and a candidate would be expected to move to different shifts as needed. The candidate will be expected to interact with customers, peers and management via phone, IM, video, and email to ensure customer issues are resolved per contracted SLA's while documenting all actions and communication in the ticketing system, ServiceNow.
Travel Requirements:
This position does not require any travel.
Job Responsibilities:
The Managed Services Operations Technician will be responsible for the monitoring and management of network, datacenter, security and voice technologies. This includes but is not limited to Cisco, VMWare, Palo Alto, Juniper, F5, HP, NetApp and other associated technologies.
Provides remote hardware/software support; documentation, support logs and other related information throughout triage process.
Assists in monitoring and maintaining network hardware and software; analyzes and troubleshoots the logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis.
Interacts and works directly with multiple advanced engineering groups and vendors to escalate technical issues, provide customer updates and drive incidents to resolution often collaborating between more than one group at a time.
Interacts with telecommunication, hardware and software vendors and operates on the customers' behalf to drive resolution of issues while providing regular progress updates to any incident stakeholders.
Maintains excellent communication with the Managed Services Operations Manager and supervisors on all tasks and projects. Responsible for communicating with customers, peers, team and managers regarding incident, request and change management. Creates and maintains good technical documentation.
Uses monitoring tools to investigate potential issues or respond to monitoring events, this includes Zenoss, Nimsoft, Prognosis and EMC Smarts.
Required Skills:
Possesses leadership qualities and works directly with customers to ensure customer satisfaction.
Strong client-facing skills, assertiveness, strong communications skills, leadership and self-starter.
Strong troubleshooting skills to respond to monitoring events and quickly triage impact and identify next steps to drive resolution.
Excellent verbal and written communication skills.
Ability to work independently when assigned a task and follow it through to completion.
Ability to make sound, quick decisions to recover application availability to customers.
Ability to work in a team and independently fix issues with little or no supervision.
Detail and process oriented individual.
Ability to work in fast paced environment.
Ability to work in a 24 x 7 NOC environment to support customers' needs.
Additional Desired Skills:
CCNA
CCNP
ITILv3 Foundation
Education and Experience:
High School Diploma/GED or Bachelor's degree and/or military experience.
1+ years work or education experience maintaining, utilizing, and troubleshooting Cisco IOS.
1+ years work or education experience utilizing a ticketing system such as Remedy, ServiceNow.
1+ years' work or education experience using network monitoring tools such as Nimsoft, Zenoss, Prognosis, EMC Smarts.
1+ years' work or education experience maintaining, utilizing, and troubleshooting voice platforms.
1+ years' work or education experience maintaining, utilizing, and troubleshooting datacenter platforms.
Hands-on work or education experience working routing protocols MPLS, Multicast, GRE, VoIP, HSRP, QoS, L2 switching, etc.
Your future at Presidio
JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.
Ready to innovate? Let's redefine what's next-together.
About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ****************
*****
Applications will be accepted on a rolling basis.
Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
To read more about discrimination protections under Federal Law, please visit:
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to
for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to
.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note:
Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$36k-58k yearly est. 2d ago
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Overnight NOC Technician
Granite Telecommunications 4.7
Network technician job in Orlando, FL
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.
Duties and Responsibilities:
Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
Required Qualifications:
Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
1-2 years in a technical support related role, or equivalent experience
Understanding of networking standards, OSI model, subnetting and routing protocols
Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
Understanding of agile task management and project operations
Ability to provide a high level of customer support to improve customer experience
Ability to work well independently and in a team environment in a hybrid WFH model
Must have the ability to be cleared for Public Trust P2 clearance
Preferred Qualifications:
Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
CCNA, Network+, or equivalent certification or higher
Proficiency with Python, Javascript, or similar coding languages
Telecommunications industry experience
Prior public trust P2 security clearance
$24k-37k yearly est. 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Deltona, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-45k yearly est. 12d ago
Computer Field Technician
Bc Tech Pro 4.2
Network technician job in Orlando, FL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 4h ago
Skilled Contract Technician
Smart 4.4
Network technician job in Orlando, FL
We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner.
To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks.
Responsibilities:
· Preparing job sites, materials, and tools
· Maintenance installation and support
· Use construction and maintenance tools and equipment to complete daily tasks
· Loading and unloading of materials, tools, and equipment
· Removing debris, garbage, and dangerous materials from sites
· Follow instructions from supervisors to perform manual labor tasks
· Put together and take apart temporary structures
· Follow instruction from Smart Lead & Supervisors
· Perform site clean-up.
· Other duties as assigned
Qualifications
Perform necessary tasks in a safe manner
Must have reliable transportation
Ability to multi-task/cross train with-in various departments
Able to physically handle all cleaning tasks, driving tasks and all tasks required
Reliable
Must be able to stand and walk entire shift for the general labor position
Drive to excel and grow within the company is a plus
Ability to lift up to 50 lbs
18 Years or older;
Must have PPE, and steel toed boots (these can be provided)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-67k yearly est. 4h ago
IT Systems & ERP Administrator
AA Metals 3.9
Network technician job in Orlando, FL
AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
IT Systems & ERP Administrator Position Summary
The position of IT Systems & ERP Administrator is to support and enhance our technology platforms at a metal distribution company based in Orlando. This role will play a key part in developing internal applications, integrations, and reporting solutions, with a strong focus on the NetSuite ERP system. The ideal candidate will work closely with operations, finance, sales, and leadership to improve system efficiency, data accuracy, and business workflows.
IT Systems & ERP Administrator Benefits
Competitive compensation
Low-cost United Healthcare health insurance premiums
Employer paid short/long term disability insurance
401k with matching, financial planning advisor service
Tuition reimbursement program
Hybrid work schedule
Maternity leave flexibility
Onsite gym, stocked kitchen, company events, employee perks throughout the year
IT Systems & ERP Administrator Key Responsibilities
Design, develop, and maintain software solutions supporting business operations, including inventory, purchasing, sales, logistics, and finance
Customize, configure, and support the NetSuite ERP platform (SuiteScript, workflows, saved searches, roles, and permissions)
Develop and maintain integrations between NetSuite and third-party systems (e.g., EDI partners, shipping systems, CRM, BI tools)
Troubleshoot and resolve application, system, and data issues across the ERP and related platforms
Collaborate with business stakeholders to gather requirements and translate them into technical solutions
Create and maintain technical documentation, system diagrams, and user guides
Support data analysis, reporting, and dashboards to improve visibility into operational and financial performance
Participate in system upgrades, testing, and deployment of new features
Ensure system security, performance, and scalability
Provide support for standard business software applications (e.g., Microsoft Office, collaboration tools, line-of-business applications).
Assist with software installations, upgrades, licensing, and troubleshooting
Work with application owners and vendors to resolve technical issues
Support basic scripting or automation tasks as needed
Provide technical support for software-related issues
Document system configurations, procedures, and troubleshooting steps
Follow IT best practices for security, compliance, and change management.
IT Systems & ERP Administrator Qualification Requirements
Education
Bachelor s degree in Computer Science, Information Systems, or a related field (or equivalent experience)
3+ years of experience as a Software Engineer or ERP-focused developer
Hands-on experience with NetSuite ERP, workflows, and saved searches
Strong proficiency in at least one general-purpose programming language (e.g., JavaScript, Python, C#, or Java)
Experience working with APIs, web services (REST/SOAP), and system integrations
Solid understanding of relational databases and SQL
Strong problem-solving skills and attention to detail
Ability to communicate effectively with both technical and non-technical stakeholders
Preferred Qualifications
Experience in distribution, manufacturing, or supply chain environments
Familiarity with EDI, inventory management, and warehouse operations
Experience with reporting/BI tools and data visualization
NetSuite certifications (Administrator, SuiteFoundation, or Developer)
Experience supporting cloud-based or SaaS applications
$51k-70k yearly est. 6d ago
Desktop Support Technician(Automotive)
Automotive Services Network 3.4
Network technician job in Winter Park, FL
Desktop Support Technician Holler-Classic Family of Dealerships
Holler-Classic Family of Dealerships, an
Automotive News
Top 150 dealership group with 12 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. The perfect candidate will be based in our Group s home office in Winter Park (conveniently located off Lee Rd. exit on I-4).
As a Desktop Support Technician, you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful, growing team and continue to drive home the culture of success that has been built over nearly nine decades.
Duties and Responsibilities include, but are not limited to, the following:
Provide technical support for desktops, laptops, and mobile devices (primarily Windows environment, with some mac OS and Android endpoints)
Set up and troubleshoot hardware: monitors, docking stations, printers, and peripherals
Install, configure, and maintain software applications and operating systems
Support business specific software applications, such as:
o DMS Auto/Mate, Reynolds & Reynolds
o F&I Menu Darwin
o Service Lane Technology xTime, my Kaarma, TruVideo
o Quickbooks
o Marketron
Provide support for Microsoft 365 (Outlook, Teams, Word, Excel, etc.)
Perform basic network troubleshooting (Wi-Fi, VPN, DNS)
Manage user accounts and permissions in Active Directory/Azure AD
Use remote support tools to assist users at Company s 16+ locations
Document issues and resolutions in a ticketing system
Assist with device imaging, deployment, and inventory management
Support employee onboarding and offboarding (equipment setup, access provisioning)
Enforce security best practices (MFA, secure password policies, device encryption)
Additional duties,
as assigned by management
Requirements:
Minimum of two years of prior desktop support experience
Strong communication skills with the ability to support users from entry-level to C-suite (via phone, email/chat, or in person)
Ability to lift up to 50 lbs.
Willingness to serve in on-call rotation (typically one weekend per month)
Benefits:
401(k) & 401(k) Matching
Employee Assistance Program
Health Insurance
Dental Insurance
Vison Insurance
Life Insurance
Flexible Spending Account
Paid Time Off After 6 months
Referral Program
Associate Discount Program
Supervisory Responsibilities
None
Job Type:
Full-Time
Schedule:
Ability to work a flexible schedule
Pay:
$19-$23/hr
Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.
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$19-23 hourly 27d ago
IT Database Administrator/Developer
Sparus Holdings 3.3
Network technician job in Winter Park, FL
Sparus Holdings is seeking an IT Database Administrator / Developer to manage, optimize, and secure our database environment across on-premises and cloud platforms-with a strong emphasis on Microsoft Azure. This role blends hands-on database administration with cloud-first engineering and automation, supporting highly available, secure, and performant data services for business-critical applications.
What You'll Do (Principal Responsibilities)
Design, implement, and manage Azure SQL Database (PaaS), Azure SQL Managed Instance, and SQL Server on Azure VMs (IaaS).
Administer and optimize database platforms such as SQL Server, Oracle, MySQL, PostgreSQL, and Azure Cosmos DB.
Configure and manage elastic pools, failover groups, geo-replication, and maintenance policies for Azure SQL workloads.
Build and maintain data integration/ETL solutions using Azure Data Factory and Synapse pipelines; orchestrate workflows with Logic Apps.
Automate deployments and database changes using ARM/Bicep, Azure CLI/PowerShell, and Azure DevOps CI/CD.
Monitor and optimize performance using Azure Monitor, Log Analytics, and Query Performance Insight.
Implement and enforce database security policies, access controls, and auditing to support compliance requirements.
Harden and continuously monitor security with Azure RBAC, Entra ID (Azure AD) integration, TDE/Always Encrypted, threat protection, and auditing.
Plan, implement, and routinely test backup/recovery, replication, and HA/DR strategies.
Design schemas, data models, and standards; support migrations, data loads, and change management processes.
Partner closely with application developers, BI/data teams, and infrastructure/security teams to deliver reliable data services.
Create runbooks, standards, and documentation; produce capacity and performance reporting for stakeholders.
Contribute to on-call rotation and execute planned maintenance during evenings/weekends as needed.
What You Bring (Knowledge & Skills)
Advanced SQL and database scripting expertise (T-SQL, PL/SQL) including query tuning and indexing strategies.
Hands-on experience with Azure SQL Database, Azure SQL Managed Instance, Azure Data Factory, Synapse pipelines, and Logic Apps.
Familiarity with Azure Automation, Azure Monitor, Log Analytics, and Defender for Cloud.
Strong experience in backup/recovery, replication, failover, and HA/DR architectures.
Scripting skills (PowerShell required; Bash preferred). Python for automation is a plus.
Solid understanding of Windows/Linux, networking, and storage fundamentals.
Strong security knowledge: encryption, identity/access management, auditing, and cloud/on-prem best practices.
Strong analytical, communication, and documentation skills; ability to collaborate cross-functionally.
Nice to Have (Preferred/Plus)
Familiarity with Microsoft Fabric.
Familiarity with Domain-Driven Design (DDD).
Familiarity and/or experience with Master Data Management (MDM).
Familiarity with database services in GCP and AWS.
Education & Experience
Bachelor's degree in Computer Science, IT, or related field (or equivalent practical experience).
7+ years of relevant experience (senior/principal level).
Demonstrated experience supporting cloud database environments (preferably Azure).
Preferred Certifications
Microsoft Certified: Azure Database Administrator Associate (DP-300)
Microsoft Certified: Azure Fundamentals (AZ-900)
Microsoft Certified: Azure Data Engineer Associate (DP-203) or equivalent
Other relevant certifications (Oracle OCP, AWS Database Specialty) are a plus
Benefits
Sparus Holdings offers a competitive benefits package including medical/dental/vision, 401(k)/retirement, paid time off, and professional development.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required include close vision and the ability to adjust focus. This role may require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
EEO Statement
Sparus Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$51k-74k yearly est. 4d ago
Information Technology
Vp 3.9
Network technician job in Orlando, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$40k-73k yearly est. Auto-Apply 60d+ ago
IT Technician
CLX Engineering
Network technician job in Sanford, FL
The go-to problem solver for technical issues across the organization playing a key role in keeping our people connected, productive, and secure.
Serving as the first point of contact for IT issues, triaging Jira tickets, and escalating when needed.
Meeting SLA deadlines while documenting every step of your work.
Managing accounts in Active Directory (on-prem) and Microsoft 365.
Troubleshooting desktops, laptops, printers/copiers, TVs, and office equipment.
Setting up new hires with configured equipment, accounts, and access.
Handling IT asset lifecycle: imaging, data preservation, re-deployment, and tracking via AssetTiger.
Restoring files and systems from backup when requested.
Assisting the Senior Network Administrator with IT projects and rollouts.
Supporting various software suites (Windows OS, Microsoft Office, Adobe, Rockwell Automation tools, etc.).
Participating in team meetings and strategy sessions with IT leadership and executives.
Occasionally traveling to support other offices or departments.
Helping safeguard company assets by monitoring for and reporting security issues.
Reinforcing IT policies and procedures to keep systems secure and compliant.
Requirements
Required Skills & Qualities
Hands-on experience with Microsoft 365 (SharePoint, Power Automate, Power BI, Exchange).
Familiarity with Active Directory administration.
A true customer service mentality-you're approachable, proactive, and patient.
Strong troubleshooting and problem-solving skills.
Willingness to ask for help when facing the unknown-especially around industrial equipment.
Discretion and professionalism when handling sensitive information.
Nice-to-Have Skills (bonus points)
Experience with Cisco and Meraki networking.
Exposure to Rockwell Automation software.
Familiarity with ClickUp and Jira Service Management.
$32k-56k yearly est. 2d ago
IT Support Technician I
Brasfield & Gorrie, LLC 4.5
Network technician job in Orlando, FL
Responsibilities The IT Support Technician I is responsible for providing in-person IT support for both regional office employees and local construction jobsite teams. This role is the first point of contact for on-site technical issues that require hands-on assistance. Working closely with the IT Service Desk, and IT Field Service Technicians, this person will ensure efficient resolution of issues, delegating remote tasks to the Service Desk and handling on-site matters directly. The ideal candidate will be on the front lines of our commitment to exceptional service.
Key Responsibilities:
* Primary Contact: Act as the first point of contact for employees seeking technical assistance in person, by phone, or via email.
* In-Person Support: Provide direct technical assistance in regional offices and on construction jobsites, focusing on issues that require on-site intervention.
* IT Liaison: Collaborate with the IT Service Desk to escalate and delegate remotely resolvable issues, maintaining clear communication with end-users through the full life of the request.
* Onboarding Support: Work with HR and hiring managers to ensure new employees have all required IT equipment and systems access prior to onboarding.
* Computer Asset Management: Support our asset management processes, including procurement, deployment, technical support, and retirement of IT equipment.
* Systems Maintenance: Participate in quarterly IT systems maintenance to ensure that regional offices and jobsites remain fully operational and ready for use after maintenance activities are complete.
* Knowledge Management: Create and update knowledge articles on troubleshooting steps and processes for both end-users and IT staff.
* Ticket Management: Update, escalate, and resolve IT support tickets in the service desk system, ensuring accurate documentation.
* Network Support: Work with IT teams to maintain network infrastructure in both office and jobsite environments, ensuring reliable connectivity and support.
* Field Services Support: Assist with network setup on jobsites and collaborate with project leadership and service providers to secure stable internet connections.
* AV Support: Serve as the primary contact for office and field office AV support, ensuring effective operation and maintenance of AV systems.
Education - Skills - Knowledge - Qualifications & Experience
* Bachelor's degree in MIS, IT, or related field required.
* 1-5 years of experience in desktop and network support, with expertise in Microsoft and Windows environments.
* Demonstrated experience in a customer-focused IT support role.
* Proficiency with Windows OS, Microsoft Office, and mobile devices (iPads, iPhones) preferred.
* Familiarity with asset management, networking, and AV technology in office and field settings is preferred.
* Reliable transportation for travel between office and jobsite locations as needed (up to 20%) required.
Skills and Attributes:
* Strong sense of fulfillment through serving others, with a commitment to customer satisfaction.
* Excellent written and verbal communication skills; able to simplify technical details for non-technical users.
* Prioritizes collaboration and team relationships, recognizing success depends on others. Fosters connections through in-person interactions like team-building and shared events and is open to stepping out of their comfort zone to strengthen the team.
* Demonstrates professionalism and resilience, staying calm and focused under pressure.
* Strong organizational skills and ability to prioritize tasks to meet deadlines.
* Self-motivated, proactive, and eager to learn, with a commitment to continuous improvement.
Our Vision in IT:
We are committed to being business partners dedicated to exceptional service and building technology solutions for our future. Join us in shaping the future of workplace technology, delivering outstanding support, and contributing to our shared success.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$42k-53k yearly est. Auto-Apply 60d+ ago
Network Engineer III-Court Administration
Volusia County, Fl
Network technician job in DeLand, FL
Major Functions This position is a highly responsible position performing advanced technical work analyzing, developing, implementing, maintaining, and securing enterprise voice and data networks. Manages projects. Ensures compliance with standards and regulations. Researches, recommends, and determines adherence to adopted security frameworks. Mentors other Network Engineers.
The position will initially be headquartered in DeLand. Headquarters are subject to change based upon the needs of the court. Work hours may include periodic weekends and holidays. Day travel to offices throughout the circuit will be required as needed.
Illustrative Duties
(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)
* Identifies, monitors, diagnoses, and solves complex network problems.
* Designs, manages, and maintains existing local area networks (LANs) and wide area networks (WANs).
* Reviews and evaluates all relevant network technology; to include firmware, software, and hardware.
* Maintain comprehensive network documentation, including diagrams, configurations, and operational procedures.
* Implement and manage robust security measures, including firewalls, VPNs, IDS/IPS, and network segmentation to prevent unauthorized access and mitigate cyber threats.
* Develop and enforce network security policies, ensuring they are integrated into network design and operations.
* Research and recommend network bestpractices.
* Ensure that critical systems and applications are always available through redundancy, load balancing, and failover solutions.
* Serves as a liaison between network services and local, state, federal agencies, outside vendors, and contractors.
* Knowledge of Cisco routers, switches, and firewalls.
Minimum Requirements
Any combination of related college education (computer science, mathematics, business, etc.) and/or experience totaling 8 years. Experience in Network, System Administration, and ensuring the security of IT resources is also required.
Must possess a valid driver's license.
Must obtain a valid Florida driver's license within 30 days of appointment and maintain thereafter.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications
Knowledge, Skills & Abilities
* All knowledge, skills, and abilities for a Network Engineer I or II, plus the following:
* Knowledge of Cisco router and switch technology, TCP/IP, and IP-based routing protocols (RIP, EIGRP, OSPF, BGP).
* Skilled in developing enterprise cyber-security strategic plans, including: Security Resiliency Backup Disaster recovery Routine maintenance.
* Ability to identify, analyze, and resolve complex system and network threats and security issues.
* Ability to engineer configuration templates for routers and switches.
* Ability to design and implement remote site LAN and WAN circuits, routing, and switching.
* Ability to troubleshoot core firewalls.
* Ability to design and implement campus-wide Ethernet switching.
* Ability to organize work on multiple tasks, establish priorities, and meet deadlines.
* Ability to think logically and show attention to detail.
* Ability to communicate effectively both orally and in writing.
* Ability to establish and maintain effective working relationships
* Ability to work under stressful conditions.
ADA REQUIREMENTS:
Physical Demands:Ability to see, hear, talk, reach. Ability to grasp, push, pull, lift, and carry up to 40 pounds. Finger dexterity. Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle.
Environmental Demands :Inside and occasional outside work.
Mental Demands:Ability to read and comprehend technical and professional writing; including journals, instructions, layouts, schematics, memos, letters, procedures, and safety instructions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak and write clearly and concisely. Ability to perform general mathematical functions. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail.
$57k-75k yearly est. 10d ago
Network Administrator - Law Enforcement Agency
Comerit
Network technician job in DeLand, FL
Comerit is a global management consulting firm and market leader in Data Enablement, Cloud Migration, Intelligent Analytics, Enterprise Systems, and Information Technology. We partner with clients to integrate data and analytics capabilities of digital business platforms and ecosystems to support enterprise growth, speed, and agility. With a legacy in large scale SAP implementation services and consulting, we have scaled to become a major player in the Cloud space that spans from enterprise software development, multi -platform application services and development, data analytics solutions, to IT Solutions. Our project teams and resources are high level professionals that perform consulting services and development throughout our technology practices.
Our client is searching for a Network Administrator as they are a Law Enforcement Agency for a 6 to 12 Month Contract Onsite in Deland, FL 32720.
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position:
• Plans, directs and oversees the day -to -day operations and network infrastructure staff for the Client's Information Technology division.
• Directs the overall Client's information technology activities to include network administration, technology infrastructure, and network security systems.
• Manages Client's information technology staff including interviewing, selecting, making promotion recommendations, coaching, mentoring, training, evaluating, approving leave, drafting performance improvement plans, discipline, and establishing work priorities.
• Project management of complex, technical projects including developing and managing formal project plans, assigning tasks and dates, ensuring milestones are met.
• Develops, manages, monitors, reviews, documents, and reports on project plans, issues, and progress.
• Manages the activities required for implementation of strategic plans as they relate to network technology infrastructure and security systems.
• Oversees the development and implementation of Client's information technology policies and procedures, including those for network architecture, security, disaster recovery, incident response, standards, and service provision.
• Provides input into the Client's information technology proposed budget and multi year operating and capital funding requirements for network and technology infrastructure systems to the IT Director; continually monitors and reports to the IT Director the status of information technology capital and operating expense funding and expenditures in the adopted budget as well as the status of any long -range technology -related capital improvement program (CIP) items.
• Formulates and implements long and short -range goals and objectives for the network infrastructure systems and technologies utilized by the Client.
• Reviews and analyzes the division for operational effectiveness; reports to the IT Director on any/all information technology plans, progress, issues, and recommendations.
• Ensures network infrastructure is in full compliance with FBI, FDLE, CALEA, and other applicable security policies in regard to access, transmission, and storage of criminal justice and other protected information; participates and responds to applicable internal and external audits.
• Directs feasibility studies for proposed automated information systems, including the research and evaluation of alternatives for the enhancement or re -engineering of existing systems.
• Oversees hardware and software contract administration, including negotiation of contract provisions, reviewing contracts and MOU's, to ensure they meet or exceed CJIS, VSO GO's, and industry best practices for security. Interface with legal and purchasing departments. Manage contracts and vendors to ensure maximum returns and benefits to the agency.
• Oversees and directs the design, management, and monitoring of the Client's technology infrastructure systems and network security.
• Develops, monitors, analyzes and reports on the division performance benchmarks and measures for operational efficiencies, service quality, and customer satisfaction.
• Stays abreast of new technologies, industry trends, the threat landscape, and best practices as it relates to networks and security and makes recommendations to the IT Director.
• Leads development, review, testing, and updating of VSO IT disaster recovery and business continuity plans, and incident response plans.
• Drafts Statement of Work (SOW) for network penetration testing parameters and metrics.
• Develops and submits for review technology standards, policies, and procedures.
• Establishes and maintains effective working relationships with chain of command, staff, other governmental agencies, industry representatives, and public and private agencies to exchange and coordinate information.
• Serves as division representative on tasks forces, steering committees, regional committees, and ad hoc groups as assigned.
• Represents the Client when dealing with vendors for hardware, software, and consulting services when appropriate.
• May be assigned to other county locations based upon operational needs.
• Must adhere to Federal, State, County, and Local laws and ordinances.
• Responds to emergency situations.
• Performs other duties as assigned.
Requirements
MINIMUM REQUIREMENTS:
Bachelors' degree from an accredited college or university in Computer Science, Information Systems, Business Administration, Public Administration or related field AND four (4) years of progressively responsible experience in systems, network, applications, support and/or security administration to include two (2) years of supervisory experience managing complex information technology systems and staff. A comparable amount of education, training and experience may be substituted for the minimum requirements.ü Must be able to become FBI CJIS Level 4 certified within 30 days of hire.
Must be able to become FBI CJIS Level 4 certified within 30 days of hire.
Must possess and maintain a valid Florida driver's license at the time of hire.
NOTE: A pre -employment skills test may be required.
***Selected candidate will be required to undergo an extensive criminal background process. ***
KNOWLEDGE, SKILLS & ABILITIES:
• Knowledge of network and security best practices for a geographically dispersed, enterprise level environment.
• Knowledge of disaster recovery and incident response planning and best practices.
• Knowledge of best practices for implementing a variety of networking and routing protocols including TCP/IP, OSPF, RIP, IGRP, DNS, and DHCP in a secure, geographically dispersed, enterprise level environment.
• Knowledge of networking and security concepts, practices, issues, options, and methodologies with cloud -based networks.
• Knowledge of local and wide area networking communications mediums for voice, data, and video networks.
• Knowledge of computer and communication systems evaluation, selection and implementation practices.
• Knowledge of research methodologies and mediums.
• Knowledge of County, State and Federal laws, rules and regulations governing activities of the Client's information technology systems including FBI/FDLE CJIS requirements and be able to implement them effectively.
• Knowledge of the operating characteristics, capabilities and limitations of computers, networks, security, communications systems, and related equipment.
• Knowledge of the complexities of a full -service Information Technology operation in an enterprise level environment.
• Skilled in project management of large, complex, technical projects.
• Skilled in management and supervisory practices and procedures including hiring, training, motivating, mentoring, performance improvement, and discipline.
• Skilled in creating technical statements of work (SOW), reviewing contracts for technical accuracy and completeness, and vendor management.
• Able to perform all the aspects of network administration which include installing, configuring, modifying, maintaining, updating, upgrading, replacing, migrating, patching, optimizing, interfacing, troubleshooting, segmenting, integrating, virtualizing, clustering, protecting, securing, and documenting a variety of network and security infrastructure devices like firewalls, routers, switches, access points, network monitoring systems, cameras systems, and encryption devices that may be wired or wireless.
• Ability to determine the root cause of network disruptions, downtime.
• Able to plan, organize, coordinate and direct activities of a group of employees with technical and/or specialized skills.
• Able to read, understand, analyze, troubleshoot, and determine improvements to network and technical diagrams and documentation.
• Able to interact efficiently and effectively with others.
• Able to administer and manage multiple technical programs and projects simultaneously.
• Ability to write reports, business correspondence, job descriptions, and policies and procedures.
• Able to communicate effectively, orally and in writing. Able to articulate technical or complex topics to technical and/or non -technical audiences.
• Able to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.
• Must be able to become a minimum of FBI CJIS Level 4 certification within 14 days of employment.
ADA REQUIREMENTS:
Mental Demands: Ability to read and comprehend complex, technical and professional documents, diagrams, schematics, manuals, and journals, instructions, letters, financial reports, abstracts, memos, reports, budgets, and summaries. Ability to write detailed, complex letters, reports, summaries, agendas, memos and financial reports. Ability to perform general mathematical functions. Ability to analyze data and develop a conclusion. Ability to identify and resolve problems. Ability to speak publicly, extemporaneously and persuasively; conversant in theory and practices of discipline to laymen.
Physical Demands: Sedentary work. Ability to see, talk, and demonstrate finger dexterity. Visual acuity (peripheral vision, depth perception) necessary to operate a motorized vehicle.
Environmental Demands: Inside work.
$57k-75k yearly est. 60d+ ago
Systems and Network Administrator
Orangewood Christian School 4.0
Network technician job in Maitland, FL
The Systems and Network Administrator will serve as a technical subject matter expert and be responsible for the architecture, implementation, and maintenance of the school's backend infrastructure. This role ensures the security, stability, and efficiency of all networks, servers, and critical systems, providing a reliable digital foundation for teaching and learning across the school.
Key Responsibilities:
Network & Infrastructure Management
Manage, troubleshoot, and deploy the entire network environment, including routers, switches (Extreme), and firewalls (SonicWALL).
Oversee and troubleshoot all LAN and WAN issues to ensure consistent connectivity.
Manage the campus-wide wireless environment (Extreme Access Points).
Configure and maintain VLANs to segment and secure network traffic.
Manage the school's phone system (Zultys).
Maintain a detailed inventory of all network, Wi-Fi, and data center technology.
Security & Access Control
Maintain a safe and secure network environment through proactive monitoring and best practices.
Manage the physical security infrastructure, including the security camera system (Avigilon) and the door access system.
Establish and maintain all user profiles, directories, and security permissions, primarily through Active Directory.
Systems & Data Management
Manage and perform regular, verified backups of all critical school data to ensure business continuity.
Provide technical assistance and back-end support to all school personnel as needed.
Assist all outside vendors with network access and troubleshooting when they are on campus.
Core Competencies & Qualifications
Professional Skills
Leadership & Decision-Making: Possess strong leadership skills with the ability to make critical decisions.
Analytical & Problem-Solving: Exhibit excellent analytical skills to understand complex requirements and resolve issues efficiently.
Communication: Ability to explain complex technical systems in simple, understandable terms to non-technical staff.
Organization & Prioritization: Demonstrate excellent organizational and prioritization skills, with the flexibility to adapt plans and work within tight deadlines.
Relational & Collaborative: A natural ability to build trust, rapport, and strong working relationships with colleagues. A true "people person."
Customer Service Mindset: A patient and approachable demeanor with a desire to help others solve technical problems. You will be working with students, teachers, administrators, and parents.
Technical Knowledge & Experience
Technical Skills: Proficiency with Windows Server, Active Directory, Office 365 Admin, and network infrastructure (Firewalls, VLANs, Wi-Fi).
Software and OS:
Apple mac OS & Windows Operating Systems (Windows 10, Windows Server with Active Directory)
Microsoft Office Suite & Google Workspace products
Networking:
Deep understanding of LAN, WAN, TCP/IP, VPN, DNS, DHCP, VLANs, routing, and switching.
Experience with structured cabling, Ethernet, Fiber Optic, and wireless protocols.
Hardware Support:
Firewalls: SonicWALL
Switches & Access Points: Extreme Networks
Servers & PCs: Dell
Apple Ecosystem: iPads, iMacs, MacBooks, Apple TVs
Phone & Security Systems: Zultys, Avigilon
Supplemental Functions:
Drawing from one's calling, use their personal gifts and talents to further the Kingdom of God.
Serve as a minister of the Gospel of Jesus to the school community and beyond, through actions, speech, and attitude.
Perform other duties, as assigned.
Required Personal Qualities:
The employee shall:
Be a mature believer and disciple-maker of Jesus Christ.
Agree with and actively promote the school's Statement of Faith.
Strive to model Christ in attitude, speech, and actions both in and out of school to students, parents and fellow employees.
Agree with and adhere to the OCS Lifestyle Statement.
Have the spiritual maturity, academic abilities, and personal leadership qualities to equip students to transform the world for Christ and His kingdom.
Requirements
Preferred Education Requirement: Bachelor's degree in IT/CS preferred; distinct relevant experience accepted in lieu of degree.
Certification(s) Preferred: CompTIA Network+ or CCNA required (or willingness to obtain within 6 months). CompTIA Security+ preferred.
Years of Experience: Minimum 3 years of experience in systems and network administration. Experience in an educational or non-profit setting is a plus.
$46k-54k yearly est. 40d ago
Network Operation Center Technician I (Commercial Support)
Summit Broadband 4.1
Network technician job in Orlando, FL
Job Title: Commercial Support Technician (Formerly NOC Tech I) Department: Summit Commercial Center Job Family: Engineering Reports to: Supervisor Commercial Support The Commercial Support Technician primary functions include monitoring Commercial Customer Network and Services. First call resolution for Commercial Customer reported troubles. Summit Broadband CPE environment and investigating alarms down to root cause for repair or dispatch. Receiving incoming calls from and providing support to all Premier and Commercial customers. Creating trouble tickets for tracking purposes, handling after-hours callouts and escalations, implementing outage restoration procedures and assist in tracking of scheduled network maintenance that will impact a given Commercial Customer services.
Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below.
Maintain surveillance of Commercial Customers at all times
Correlates and troubleshoots alarms collected by monitoring tools. Identify root cause of trouble and resolve, dispatch or escalate as required
Maintain integrity of Monitoring Systems by referring erroneous alarms to responsible parties
Assists field operations with troubleshooting and resolving customer related issues.
Answer phones promptly
Create tickets for all customer reported troubles
Assists in communication of scheduled network maintenance
Track and communicate outages via Incident Management application in a timely and effective manner
Work non-traditional work schedules covering 7 x 24 x 365 operations
Ability to work independently and as a team member
Maintain service levels for calls and tickets
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative to the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2-3 years of Telecommunications or related industry experience
1 year previous work on a telecom surveillance system preferred
1 year previous work in customer facing role preferred
Knowledge and experience in troubleshooting CPE environments- NIDs, Routers, Switches
Knowledge and experience in troubleshooting high speed data services
Knowledge and experience in troubleshooting 3 or more of the following:
Metro-Ethernet devices and circuitry
VLAN operations
TCP/IP, PPPoE and cable modems
Small office & home networking
PC network configurations
Routing and sub-netting
Email delivery
VoIP/Hosted Voice
Video Delivery
Access technologies - DOCSIS, PON, XGS-PON
Proven ability to manage multiple tasks/projects as well as lead small, directed projects
Strong oral and written communication skills are essential.
Moderate proficiency with Microsoft Office products preferred
Working knowledge of Juniper Routers and Switches
Working knowledge of HFC, Fiber and Copper plant
Job Title: Commercial Support Technician
Department: Summit Commercial Center
Job Family: Engineering
Reports to: Supervisor Commercial Support
Summary
The Commercial Support Technician primary functions include monitoring Commercial Customer Network and Services. First call resolution for Commercial Customer reported troubles. Summit Broadband CPE environment and investigating alarms down to root cause for repair or dispatch. Receiving incoming calls from and providing support to all Premier and Commercial customers. Creating trouble tickets for tracking purposes, handling after-hours callouts and escalations, implementing outage restoration procedures and assist in tracking of scheduled network maintenance that will impact a given Commercial Customer services.
Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below.
Maintain surveillance of Commercial Customers at all times
Correlates and troubleshoots alarms collected by monitoring tools. Identify root cause of trouble and resolve, dispatch or escalate as required
Maintain integrity of Monitoring Systems by referring erroneous alarms to responsible parties
Assists field operations with troubleshooting and resolving customer related issues.
Answer phones promptly
Create tickets for all customer reported troubles
Assists in communication of scheduled network maintenance
Track and communicate outages via Incident Management application in a timely and effective manner
Work non-traditional work schedules covering 7 x 24 x 365 operations
Ability to work independently and as a team member
Maintain service levels for calls and tickets
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative to the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2-3 years of Telecommunications or related industry experience
1 year previous work on a telecom surveillance system preferred
1 year previous work in customer facing role preferred
Knowledge and experience in troubleshooting CPE environments- NIDs, Routers, Switches
Knowledge and experience in troubleshooting high speed data services
Knowledge and experience in troubleshooting 3 or more of the following:
Metro-Ethernet devices and circuitry
VLAN operations
TCP/IP, PPPoE and cable modems
Small office & home networking
PC network configurations
Routing and sub-netting
Email delivery
VoIP/Hosted Voice
Video Delivery
Access technologies - DOCSIS, PON, XGS-PON
Proven ability to manage multiple tasks/projects as well as lead small, directed projects
Strong oral and written communication skills are essential.
Moderate proficiency with Microsoft Office products preferred
Working knowledge of Juniper Routers and Switches
Working knowledge of HFC, Fiber and Copper plant
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Summit Broadband is an Equal Opportunity Employer and participates in the E-Verify program.
$48k-85k yearly est. 60d+ ago
Network Group, Specialist
Imperial Dade
Network technician job in Orlando, FL
Imperial Dade, a leading North American distributor, has a Network Group Specialist role available in Orlando, FL! For this position, training will be provided on our ERP system. is Monday through Friday from 8:00 am to 5:00 pm.
You will:
Maintain network program order guides and ERP (S2K) program pricing
Manage newly assigned accounts and locations
Assist sales consultants with contracted sales pricing & communicate regularly
Maintain minimum order fees and fuel surcharge fees
Optimize fill rates by providing substitutes for out-of-stock or discontinued items
Update and adjust invoice pricing, billing, and order discrepancies
You have:
3+ years of customer service experience, 2+ years specific to large corporate accounts
Experience with S2K is a plus
Proficiency in Microsoft Excel
Excellent verbal and written skills
High School Diploma/GED or equivalent
$46k-66k yearly est. 8d ago
CRIMINAL JUSTICE INFORMATION TECHNICIAN
State of Florida 4.3
Network technician job in Bunnell, FL
Requisition No: 867959 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN Pay Plan: Career Service Position Number: 70014357 Salary: $34,760.18 Annually Posting Closing Date: 01/19/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING/WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at 075-Bunnell. The mission of a Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to ensure the accurate and timely collection, processing, and dissemination of criminal justice information. This role involves maintaining and updating offender records, managing data entry and retrieval systems, and supporting the overall information needs of the department. By providing reliable and precise information, Criminal Justice Information Technicians play a crucial role in supporting the operations, decision-making, and public safety objectives of the FDC. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Handle the Cash Flow: Be the trusted guardian of payments from probationers, parolees, and community controlees, ensuring every transaction is recorded with precision and accuracy! * Daily Detective Work: Dive into payment logs, correct errors, and reconcile daily transactions, making sure everything is spot-on before handing it over for supervisor approval. * Data Dynamo: Compile and coordinate essential reports and summaries, keeping the information flowing seamlessly between management and staff. * Document Mastery: Review, verify, and perfect documents for court and criminal justice agencies, all while maintaining top-notch confidentiality. * Office Hero: Juggle various tasks from assisting with travel vouchers to managing supplies and even stepping in as the friendly office receptionist when needed! Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: *
* Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess a high school diploma or its equivalent. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
$34.8k yearly 6d ago
IT Technician
Coraltree Hospitality
Network technician job in Orlando, FL
The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support.
Responsibilities
Provide Technical support for the Lake Nona hotels internal telephone systems.
Setup, maintain, and troubleshoot computer hardware.
Maintain accurate documentation of all Lake Nona hotels internal IT systems.
Provide both phone and on-site help desk support to end users.
Provide technical support for network and local printers and multifunction devices.
Install, configure, and troubleshoot desktop software applications.
Work with technical support vendors to resolve server-based application issues.
Setup new user logon and email accounts.
Provide on-call weekend and night help desk support regularly.
Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards.
Perform all other duties as assigned.
70
%
10%
End user support
System configuration and setup
10
%
IT audit standards and security
5
%
Project Assignments
5
%
Inventory management and equipment procurement
Qualifications
Minimum 2 years of experience in a computer support environment.
Proficient knowledge of Microsoft Windows operating systems and configuration.
Advanced understanding of network basics and TCP/IP standards.
Demonstrated ability to troubleshoot and solve IT issues.
Strong written and oral communication skills.
Time management skills and ability to work in a demanding environment with multiple deadlines.
Organized and can work effectively independently and in a team environment.
Delivers consistent service to all users of differing skill levels and requirements.
Some travel may be required.
Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly.
Demonstrated ability to troubleshoot and solve IT issues.
Working Environment/Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals.
The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels.
Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
$32k-57k yearly est. Auto-Apply 15d ago
IT Technician
Labanswer
Network technician job in Orlando, FL
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
This position is based in Orlando, Florida and some travel is required.
Job Description
•Implement and troubleshoot computer components and network hardware
•Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience
•Unit test development work, debug applications, investigate and resolve issues
•Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality
•Identify and communicate issues and risks as needed
Qualifications
Minimum Qualifications:
•4 Year degree in an applicable field
•Excellent written and verbal communications skills •Excellent organizational skills
•1-3 Years of experience in IT experience
•1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications
•Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles
•System administration experience
•Experience in Investigating, debugging and resolving issues
•Must be willing and to accept travel requirements up to 25%
•Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications:
•Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus
•Other lab experience is a plus
Please apply directly for this position at **********************************************************************************
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance •Dental Insurance •Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
$32k-57k yearly est. 60d+ ago
IT Technician
Miami Beach Medical Group
Network technician job in Orlando, FL
Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies.
The Technician will support the following locations:
Orlando, Winter Haven, Plant City, and Lakeland
.
Duties and Responsibilities
Set up, configure, and install hardware and software solutions.
Diagnose and resolve technical hardware and software issues.
Travel to sites to provide hands-on technical support and troubleshooting.
Respond to issues in a timely and efficient manner.
Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary.
Document and track all support activities in a ticketing system.
Maintains an up-to-date inventory of equipment.
Provides remote troubleshooting of network, PC, or software issues using remote tools.
Ensure proper cable management.
Abide by company policies and procedures.
Comply with HIPAA regulations.
Performed other duties as assigned.
Requirements / Education / Licenses
Two (2) years minimum work experience in an IT-related field.
Valid driver's license and clean record.
Reliable transportation and ability to commute to sites as needed.
Ability to lift and carry heavy equipment as needed.
Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory.
Familiarity with troubleshooting hardware, software, and network issues.
Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.).
Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus.
Fluent in English and Spanish preferred.
Excellent communication and customer service skills.
Strong organizational skills and ability to multi-task effectively.
Detail-oriented and able to work efficiently in a stressful environment.
Strong organizational skills and ability to multi-task effectively.
Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy.
Must be able to work independently and relate well with all levels of individuals within the organization.
Must be able to follow policies and procedures and work flexible schedule and location.
Must be able to work with the Practice Management and/or Electronic Health Record System.
Must be able to complete an Access Application.
At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
How much does a network technician earn in Deltona, FL?
The average network technician in Deltona, FL earns between $39,000 and $77,000 annually. This compares to the national average network technician range of $51,000 to $92,000.