Minimum Experience 3+ Years of Field Services/Support Technician
As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team
Desired Qualifications:
BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
$40k-71k yearly est. 2d ago
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Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Network technician job in Detroit, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$57k-79k yearly est. 8d ago
Computer Field Technician
Bc Tech Pro 4.2
Network technician job in Romulus, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-41k yearly est. 1d ago
IT Technician
Walbridge 4.9
Network technician job in Saline, MI
The Opportunity
We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
Network Support: Install and assist with basic network troubleshooting and connectivity issues.
IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
Proficiency using Microsoft Office suite and Windows operating system software.
Experience steadfastly documenting all works performed in ticketing system.
User Data Transfer to New laptops.
Thorough understanding of hardware technical specifications and General Network experience.
Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
Ability and willingness to learn new skills quickly.
Ability to safely lift up to 40 lbs.
Able to frequently work beyond forty hours per week.
Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
CompTIA A+ certification
Networking knowledge, including router/firewall configuration and management.
Direct end-user support experience
Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
$65k-103k yearly est. Auto-Apply 60d+ ago
Network Administrator / Network SME
Tata Consulting Services 4.3
Network technician job in Van Buren, MI
Must Have Technical/Functional Skills Switching/Routing Protocols Firewalls -- Cisco ASA, FMC, FTD, Palo Alto VPN - Site to Site, DM VPN, SSL VPN Load Balancers - Citrix Netscaler ADC Switches - Nexus 9k/ 7K/5K/2K, Cisco 6800,9300,9200 Cisco Viptela, Meraki SD-WAN
WLAN - Wireless LAN Controllers, ISE
Roles & Responsibilities
Excellent network administration and troubleshooting skills.
Implement and support Cisco Identity Services Engine (ISE) in wired, wireless, VPN configurations using device profiling
Strong knowledge of Physical and VM of Cisco ISE Architecture
Setup Radius server in Cisco ISE
Strong knowledge on Switching and Routing
Hands on experience on installing and configuring the switches
Knowledge on routing protocols and hands on experience on OSFP routing protocol
Deploy and manage SD-WAN solutions such as Cisco Viptela, Fortinet, or Versa
Provide L3-level support for complex network incidents and escalations, performing root cause analysis and permanent fixes
Troubleshoot Cisco Data Networks, i.e. routing/switching
Troubleshoot Layer 2 technologies like Layer 2 switching, STP, PVSTP, RSTP, Port channeling
Knowledge/experience on new Cisco Products like Nexus 7K*s, 5K*s and 2K*s, and Cisco ISE
Cisco Firewall/Firepower design, configuration, tuning and administration experience
Good Understanding and troubleshooting skills of TCP/IP, Switching &Routing protocols, MPLS, Load balancing
Knowledge and experience in STP, VTP, HSRP, VLAN, QoS and other switching technologies
Ability to understand the design and provide suggestion for improvements
Familiarity with network automation tools (Python, Ansible)
Excellent analytical and organizational skills and the ability to work with multiple geographically dispersed teams
Excellent listening skills & ability to communicate clearly and fluently in English
Flexibility to work in shifts for 24x7 support
Strong team player with a constructive perspective and commitment to the success of the business
Ability to work on multiple concurrent tasks with conflicting priorities
Plan changes around strict maintenance windows; segregate OT/plant workloads and prioritize uptime
Coordinate with DC, Security, Application, and Manufacturing Engineering teams for integrated solutions
Base Salary Range: $100,000- $110,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
$100k-110k yearly 19d ago
Network Services
Choiceone Bank 4.2
Network technician job in Lapeer, MI
Equal Employment Opportunity
This is
NOT
and is based out of our Lapeer Downtown Branch.
CORPORATE VALUES & MISSION
“Provide superior service, quality advice and show utmost respect to everyone we meet.”
GENERAL SUMMARY
Responsible for managing the bank's network - the network architecture, server management and application solutions, computer end-point delivery, implementation, administration and operations for voice, network, server administration and/or storage. Provide advice, guidance, and assistance to staff members and end user areas on matters related to the design, development, and application of automated information processing systems.
REPORTS TO: VP, Network Services
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Manage the bank's network and cloud services. “Hands-on” in troubleshooting IT issues and prioritizing projects for the IT department.
· Manage all branch connectivity, ATM connectivity, wireless Wi-Fi connectivity, ATM wireless connectivity, cloud provider connectivity, and core banking provider connectivity throughout the organization and actively participate in troubleshooting and resolving issues when necessary.
· Manage all network hardware, including firewalls, switches, routers, access points.
· Assist with maintenance of bank servers including patching to reduce vulnerabilities, upgrades of Windows software and resolving performance issues.
· Assist with planning and implementing additions, deletions, and major modifications to the supporting infrastructure and security of the bank's Technology.
· Assist with the Bank's Business Continuity Plan, the IT Disaster Recovery Plan and the IT Risk Assessment.
· Assist with the monthly IT asset database update process.
· Prepare and recommend solutions to system problems and new technology.
· Conduct hardware and software evaluations, and perform selection and acquisition functions, using Bank Purchasing process including RFP, RFI or RFB when appropriate.
· Interpret and apply all policies and objectives across all data processing activities.
· Troubleshoot and research problems experienced by user departments.
· Participate in the development and implementation of departmental goals and objectives with senior management, including project prioritization and classification of strategic, tactical, maintenance, and other bank projects.
· Read, interpret, and create technical documents, specifications, and contracts and apply them appropriately.
· Advise VP and SVP on budget needs and monitor actual expenses to budgeted expenses.
· Help create and maintain technology strategic plan.
· Attend and participate in professional group meetings and stay abreast of new trends and innovations in the technology and financial industry.
· Develop rapport and utilize communication skills in dealing professionally with internal and external clients.
· Possess the expert knowledge to identify opportunities for change and ability to convey need to change.
· Work across departments to share lessons learned and best practices for bank.
· Seek and capitalize upon opportunities to increase internal department satisfaction and deepen relationships.
· Lend expertise to all departments.
· Champion change and effectively manage the implementation of new ideas.
· Communicate effectively with departments to identify needs and evaluate alternative solutions and strategies.
· Periodic availability to troubleshoot issues outside normal business hours is required.
· Additional responsibilities as assigned.
· Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
· Be familiar with and comply with all federal and state banking regulations as applicable.
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities, although position will provide direction to assist other staff members.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Stand/sit for several hours in a row.
Regularly exert significant physical exertion to lift, carry, push, pull, climb, kneel, crouch, stand, bend, twist and reach.
Regularly lift and carry up to 55 lbs.
Regularly drive, stand, walk and us hands to handle, finger or feel objects, tools or controls.
Ability to effectively perform responsibilities under a high level of stress.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CORE COMPETENCIES
In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following:
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Delegation - Delegates work assignments; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time ad budget; manages project team activities.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; presents ideas and information in a manner that gets others' attention.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. Use good reasoning and organizational skills. Requires a high level of initiative and independence. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
EXPERIENCE and/or EDUCATION
High School Diploma or equivalent
Bachelor's degree in information technology preferred
10+ Years Networking experience
Extensive computer/network/information security knowledge
Must have excellent interpersonal skills and be able to work in a team environment.
Excellent communication and analytical skills are essential.
LICENSES & DESIGNATIONS
Technical Certification strongly preferred
Compensation
$27.58 - $37.13
(Based on Experience)
We are looking for an Infrastructure Administrator (IA) to join our Operational Technology (OT) Team to design, configure, administer, and secure the GLWA process control systems. Our talented team consists of highly dedicated Infrastructure Administrators, Engineers, and Technicians that work closely together to ensure that the process control systems are available, reliable, secure, and continuously improving.
The OT Infrastructure Administrator is a multifaceted interdisciplinary position that plays a critical role throughout the lifecycle of the OT systems at GLWA. Participatory roles include planning, design, installation, maintenance, system administration, network operations, and cybersecurity operations. Infrastructure Administrator promotes effective teamwork, demonstrates continuous learning, and encourages innovation in others. Responsible and accountable for delivering high standards of work quality and organizational performance. Demonstrate strategic planning and time management. Participate in the development, recommendation, and administration of GLWA-OT policies and procedures.
We are looking for leaders that enjoy being challenged, are fully engaged, and take ownership of their assignments. Applicants should have a passion for learning and excelling.
Job Responsibilities
Responsible for provisioning, installing/configuring, operating, and maintaining Operational Technology (OT) infrastructure, including Distributed Control Systems (DCS), Supervisory Control and Data Acquisition (SCADA) systems, Programmable Logic Controllers (PLC) systems, radio and network hardware and software, and related peripherals
System administration for GLWA's DCS and PLC servers, including servers, workstations, historians, and controllers
Consult, coordinate, and communicate with business units and Information Technology (IT) and OT staff, providing solutions and recommendations that integrate with current and future databases, applications, and infrastructure architectures
Responsible for capacity planning and management, security planning and management, data management, systems maintenance, and performance management of one or more systems
Participate in OT planning for hardware, software, and infrastructure
Participate in technical research and development to enable continuing innovation within the system and infrastructure
Responsible for administering, maintaining, and supporting GLWA's operational technology network and system infrastructure and security, including installation, documentation, administration, and maintenance activities
Responsible for reviewing all technical network and system designs and ensuring that they meet business and technical requirements and GLWA's network and system infrastructure, and enterprise OT standards
Plan, design, and implement additions, upgrades, replacements, or retirements of network and communications OT infrastructure
Perform new software releases, upgrades, evaluate, and install patches, and resolve network and communications hardware and software-related problems
Determine requirements, design, install, and maintain the network and communications infrastructure
Perform shift work, which includes day, afternoon, night, weekend, and holiday assignments
Follow security and safety policies and procedures in carrying out work duties Provide on-the-job training
Required Education and Experience
At the time of application, applicant must:
Bachelor's degree in engineering, computer science, information technology, or related discipline;
Associate's degree in computer science, Information Technology, or a related discipline with a minimum of two (2) years of experience as a SCADA Technician, Operational Technology (OT) Systems, or Network Administrator; AND possess a technology-specific entry-level certification (e.g., DCS, SCADA, PLC) or a combination of related work experience and education;
High School Diploma or GED; with a minimum of four (4) years of experience as a SCADA Technician, Operational Technology (OT) Systems, or Network Administrator; AND possess a technology-specific entry-level certification (e.g., CompTIA Networking+, Storage+, or Server+) or a combination of related work experience and education
Other Requirements
A valid Michigan Driver License and the ability to drive a motor vehicle on all terrain
Ability to work irregular hours, to commute to GLWA facilities and work sites
Essential Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. This position requires the physical ability to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear see, and perform repetitive motions. Essential duties require the mental and/or physical ability to work in a standard office environment; read fine print on blueprints and display terminals; converse by telephone, two-way radio and in person using writing instruments, calculators, and personal computers; and strength to lift and carry up to 40 pounds. The work requires the ability to distinguish colors and to hear audible alarms. Incumbents may be subject to potentially hazardous physical conditions, atmospheric conditions, extreme temperatures, intense noise, and/or vehicle traffic.
Environmental Working Requirements
Work is performed within an office, plant environment, remote sites, or other locations within the GLWA Service Area. Employees within this classification may be exposed to dust and electrical connections, and frequent work with computer equipment
Benefits
Comprehensive benefits package effective the first of the month following 30 days of employment. This includes health, dental, vision, tuition reimbursement, and team member discount programs. Retirement and Retirement Health Savings are effective the first day of employment. Click HERE for more information.
Note: Part-Time employment is not eligible for health benefits, however, is eligible to participate in the 457 Retirement Plan.
GLWA is an equal opportunity employer.
Introduce Yourself
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$69k-82k yearly est. Auto-Apply 9d ago
Network Manager
General Motors 4.6
Network technician job in Warren, MI
**The Role:** General Motors LLC is seeking a highly skilled and experienced Network Manager to lead our network engineering team. This role is crucial for ensuring the reliability, performance, and security of our global network infrastructure, supporting GM's innovative automotive technologies and business operations.
**What You'll Do:**
- Lead, mentor, and develop a team of network engineers and administrators, fostering a culture of continuous improvement and high performance.
- Manage the day-to-day operations of GM's enterprise network, including WAN, LAN, Wi-Fi, and data center networks, ensuring optimal uptime and performance.
- Oversee the planning, design, implementation, and maintenance of network infrastructure projects, collaborating effectively with cross-functional teams.
- Develop and implement network policies, procedures, and best practices to ensure security, compliance, and operational efficiency.
- Conduct performance management for team members, including goal setting, regular feedback, and professional development planning.
- Identify and resolve complex network issues, performing root cause analysis and implementing preventative measures.
- Manage vendor relationships and service level agreements (SLAs) for network-related services and equipment.
- Stay abreast of emerging network technologies and industry trends, recommending strategic enhancements to the network infrastructure.
- Collaborate with other IT departments to ensure seamless integration of network services with applications and systems.
**What You'll Need:**
- Bachelor's Degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
- Minimum of 7-10 years of progressive experience in network engineering and management, with at least 3 years in a leadership role.
- Proven experience in Coaching or Mentoring network professionals, fostering their growth and development.
- Demonstrated ability to lead and collaborate effectively with Cross-Functional Team Leadership across various departments and initiatives.
- Strong track record in Performance Management, including setting expectations, evaluating performance, and providing constructive feedback to achieve team goals.
- In-depth knowledge of networking protocols (TCP/IP, OSPF, BGP, EIGRP), technologies (SD-WAN, VPN, MPLS), and security best practices.
- Experience with network monitoring and management tools.
- Relevant industry certifications (e.g., CCNA, CCNP, JNCIP) are highly desirable.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively in a fast-paced environment.
**Sponsorship:**
**GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.**
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$98k-121k yearly est. 57d ago
Network Administrator
Akkodis
Network technician job in Detroit, MI
A Jr. Network Administrator job in Detroit, MI is available courtesy of Akkodis. This position will be responsible for providing network and technical support for the network servers and infrastructure. This role requires collaboration with cross-functional teams to address challenges and develop solutions. The candidate will also play a key role in promoting compliance and driving change initiatives to enhance the reliability and security of infrastructure services.
Pay: $40/hour to $49/hour - depending on experience
Network Administrator Responsibilities:
* Primary responsibilities include network administration and troubleshooting for Layer 1 & 2 switching
* Problem tracking, management, and resolution of issues in a 24/7 manufacturing location
* This position works extensively with the virtual Refining IT Network team as well as Corporate Enterprise Network Services therefore solid communication skills and strong adherence to company standard practices are required
* Daily activities may also include network device backup administration, performance tuning, change control administration, network security detection administration, formulating continuous improvement opportunities, and self-auditing to ensure compliance with standards.
Qualifications:
* Bachelor's degree in computer science, Information Systems, related field, or equivalent related experience recommended but not required
* 1+ years of relevant experience required.
* Experience with Cisco devices - any Cisco certs are preferred by not required
* Experience with Arista devices is a plus
* May have very minimal travel
If you are interested in this Network Administrator job in Detroit, MI please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************.
Equal Opportunity Employer/Veterans/Disabled
Pay Details: $40.00 to $49.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
* The California Fair Chance Act
* Los Angeles City Fair Chance Ordinance
* Los Angeles County Fair Chance Ordinance for Employers
* San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$40-49 hourly Easy Apply 16d ago
IT GRC Program Administrator II
United Wholesale Mortgage Corp.(DBA UWM 4.6
Network technician job in Pontiac, MI
As an IT GRC Program Administrator II at UWM your focus will be to lead information security initiatives that minimize risk and maximize compliance by facilitating assessments, managing audit fulfillment and remediation of risks, governing of business data and records, monitoring adherence to information security controls and compliance standards, supporting business continuity and disaster recovery compliance, leading specific security initiatives, and coaching and mentoring to improve information security awareness and standards. Plan, coordinate, perform and report on work assignments based on assessments and priorities established by the Information Security Team Lead.
WHAT YOU WILL BE DOING
* Translating IT controls informing clients and team members on technical, policy, and functional issues.
* Experience in Policy, Procedure, and standards documentation, review, and creation
* Research Policy, Procedure, and standards documentation, review, and creation
* Develop and administer training and awareness initiatives
* Support, mentor, and coach team members
* Support Audits and Preparing audit responses for both internal and external agencies
* Support, Evaluate, and research compensating security controls
WHAT WE NEED FROM YOU
Must Have Qualifications:
* Bachelors Degree in IT, Computer Science, Technology, Engineering, and Mathematics, or Business Administrationor Relevant Certifications from SANS, ISACA, CompTIA, ISC2, etc.
* 2 to 4 years of experience analyzing cybersecurity control effectiveness
* 2 to 4 years Risk Management, Disaster Recovery and Business Continuity Planningor Cyber Secutiry Managment
* Understanding of Security Frameworks, Regulations, and standards. Including but not limited to, NIST, CIS, COBIT, SOC, etc.
* Understanding of Federal and State Regulations, i.e. SOX, SOC 1 & 2, NYDFS, CCPA, HIPAA, etc.
* Control Assessment Techniques, such as questionnaires, On-site visits, and Penetration Testing.
* Excellent oral, written, negotiation, and presentation skills
* Ability to communicate complex concepts
* Strong analytical and critical thinking skills, with ability to achieve goals
* Self-directed, and able to work independently
* Demonstrated aptitude for learning modern technologies
* Ability to prioritize and manage multiple concurrent projects, and work within critical timelines
* Strong leadership, interpersonal, and organizational skills
* Ability to work within a fast-paced team environment, effective interacting with internal and external personnel
* Demonstrated experience identifying potential opportunities and process improvements
* High degree of literacy in information system development processes, end-user computing controls, cloud systems implementation, infrastructure management, and information security practices
* Onsite Presence required
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
$75k-94k yearly est. Auto-Apply 1d ago
IT Support Technician
Ohm Advisors 4.1
Network technician job in Ann Arbor, MI
Come work for OHM Advisors, the Community Advancement firm.
With the singular mission ofâ¯Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.
We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future.
What You Will Contribute to OHM Advisors
The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability.
Your Responsibilities
End-User Support
Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner.
Troubleshoot, install, and upgrade end-user software and hardware.
Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis.
Work with outside vendors for product-specific support.
Maintain and troubleshoot file sharing systems for use with external users and organizations.
Assist with employee onboarding and offboarding within the scope of assigned duties.
Hardware & Software Management
Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations.
Coordinate shipping and reclamation of computer hardware to and from remote offices.
Maintain proper documentation and storage of deployed and available hardware assets.
Knowledge Management & Miscellaneous
Design and maintain user-focused informational articles and videos covering relevant technology topics.
Generate and maintain team-focused articles and documentation on recurrent issues and known solutions.
Provide guidance and training to other Information Technology team members when requested or required.
Assist with company-wide software rollouts and technology upgrades.
Provide on-site support at remote offices and outside of regular working hours as required.
Requirements
1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program.
Knowledge of computer hardware, software, and mobile devices.
Experience with Microsoft Windows 10 / 11 & Microsoft Office 365.
Excellent interpersonal communications skills.
Preferred Qualifications
Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members.
Working knowledge of modern enterprise computer hardware and software.
Ability to lift and carry devices and equipment of varying sizes and weights.
One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required.
An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required.
Relevant industry certifications are beneficial but not required.
Benefit Summary
At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs.
Benefits:
BCBSM Medical, Dental and Vision
Company Profit Sharing
Flexible Spending & Health Savings Accounts
401(k) retirement savings plan with employer matching contribution
Paid professional association membership.
Tuition & Certification Expense reimbursement
Volunteer Service Leave
100% Employer-Paid Life Insurance
Short & Long-Term Disability Options
Career Advancement & Enrichment Programs:
Voluntary Wellness Program
OHM Grad School
OHM University
You can read more about each of these programs on our website.
OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#LI-CC1
$36k-47k yearly est. 20d ago
Junior IT Systems Administrator
Ancor Automotive
Network technician job in Troy, MI
The Jr. IT Systems Administrator will support day-to-day IT operations while also playing an active role in researching, testing, and helping implement new technologies that improve performance, security, and efficiency across the organization. You must be excited about technology and eager to help modernize and improve our IT environment. This role is ideal for someone early in their IT career who enjoys learning, experimenting with new tools, and contributing ideas that move the company forward. This position reports to the Sr. Manager, Data & Tech.
This opportunity is for local candidates only - in person attendance required for role - authorized to work in the US permanently.
Key Responsibilities:
Help evaluate and introduce new technologies, tools, and automation solutions
Collaborate with internal teams to understand technology needs and recommend solutions
Implement and maintain appropriate monitoring and alerting to minimize outages
Install, upgrade, and support server hardware until automated
Install, upgrade, and support server OS and application software until automated
Support Grid4 Managed Phone System
Support Facility Access and Alarm Systems
Support Disaster Recovery Solutions
Install and upgrade anti-virus software
Install, upgrade, and support LAN and WAN infrastructure (cabling, wireless access points, switches, routers, and firewall)
Monitor and troubleshoot network, server or application performance issues
Install, upgrade, and administer enterprise monitoring tools
Manage all system backups and restores
Implement network, host, and SQL Server security policies
Manage remote access
Work with IT and Operations groups to allocate server resources
Manage SQL Server physical layer maintenance (ex: DB backup and restores, log file cleanup routines, disk space availability) with assistance of contracted company
Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
Track support calls using a call tracking application
Track hours spent using an hour tracking application
Contribute to the Technical Support Department's Quality Certification
Available for on-call support 24 x 7
$59k-83k yearly est. 14d ago
Technical Support Engineer
Gehc
Network technician job in Detroit, MI
SummaryThe Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives.Job Description
Key Responsibilities
Advanced Technical Support & Incident Management
Provide remote advanced technical support for GEHC Software and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft).
Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes.
Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair).
Escalations, Quality & Productivity
Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership.
Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support.
Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth.
Knowledge Management & Tools
Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs.
Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness.
Maintain up-to-date knowledge of GEHC Software products, service expertise, and diagnostic tools to sustain “expert” advisory status.
Cross-Functional Collaboration & New Product Support
Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution.
Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality.
Training & Mentorship
Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for GEHC Software training.
Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support.
Documentation & Workflow
Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records).
Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times.
Customer-Centric Support
Provide 24x7x365 support in a fast-paced environment to ensure customer satisfaction and timely resolution of issues.
Willingness to:
Submit to a background investigation, including verification of past employment, criminal history, and educational background.
Take a drug test.
Be legally authorized to work in the United States without restriction.
Work overtime, on-call, weekends, and holidays as required.
Complete vendor credentialing as required.
Qualifications
Minimum: 5 year as TSE I or
TSE I requires a minimum of 5 years engineering experience as FE II and/or FE III, or equivalent external experience.
Proven expertise in repair and maintenance of GEHC Software and customer hardware.
Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning.
Technical Skills
Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms).
Strong working knowledge of:
Networking concepts and protocols
AWS
Citrix, Microsoft ecosystems
Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring
HL7 and legacy product integrations (as applicable)
Core Competencies
Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues.
Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams.
Leadership in change management, quality improvement, and productivity initiatives.
Customer-obsessed mindset with a track record of reducing cycle times and improving TTR.
Strong ability to manage both scheduled and ad-hoc competing priorities
Strong ability to pivot and manage multiple concurrent situations
Proven ability to self-direct and maintain high productivity while adhering to group standards
Work Conditions
Remote support position from employee's home office with an adequate work environment for professional customer interactions.
Participation in on-call rotations to facilitate 24x7x365 customer support.
Fast paced professional environment as part of customer focused critical care support center.
Optional
Education: Bachelor's degree in IT engineering or related field preferred.
Certifications: Networking, cloud, or vendor-specific certifications.
#LI-PA1
#LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
$108k-162k yearly Auto-Apply 8d ago
IT Administrator
Nikon Metrology, Inc.
Network technician job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
$59k-82k yearly est. Auto-Apply 5d ago
In person interview for a IT Tech Support in Augusta MI (Security+ certification must)
360 It Professionals 3.6
Network technician job in Augusta, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Skill
Experience with Polycom and Tandberg video and audio conferencing equipment
Candidates must have active Security+ certification
Candidates must have ability to work autonomously - independent of direct supervision
Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers.
Qualifications
Skill
Experience with Polycom and Tandberg video and audio conferencing equipment
Candidates must have active Security+ certification
Candidates must have ability to work autonomously - independent of direct supervision
Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers.
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
$38k-56k yearly est. 1d ago
Network Technician
KLA Laboratories 3.8
Network technician job in Dearborn, MI
Network Services Tech, CE
Classification: Non-Exempt Reports to: Director of Network Services
Our Mission
For almost a century, KLA's mission is to create value by delivering world-class communications solutions.
Your Impact
The Network Services Tech will work as part of the Network Services Team on customer locations, assisting with client specific projects to achieve optimum use of their networks by performing moves, adds, changes, fixes to hardware and software, as well as troubleshooting client concerns.
A Glimpse of What You'll do
Demonstrate strong communication and interpersonal skills as well as organizational abilities throughout client interaction
Assist with installing hardware when required by client
Support planned and unplanned client facility power downs
Assist with escalating any identified problems or hazards associated with client moves, adds and changes, cabling installations and fault rectification
Ascertain the best possible solution for incidents including escalation
Use the client Incident Ticketing system (NIRD) and Change Control systems
Ensure all change and fault records are updated
Provide appropriate handovers to other CEs at shift end
Run patch cables between patch panels and switches as well as wall jacks and end user devices as required by client ticketing system
Perform other incidental and related duties as required and assigned
What You Bring
Excellent oral, written and interpersonal communication skills
Technical Capacity
Ability to exercise sound judgment and develop creative solutions
Time Management, with the ability to prioritize tasks
Active pursuit of Bachelor's degree in Computer Science, Information Technology, Engineering, or other technology related field
Two years' experience in client/server environment preferred
Additional Information
Full time, non-exempt
Typical schedule is Monday-Friday 8:00am-5:00pm. Days and hours may vary; evening and weekend work may be required depending on the needs of the business
Travel is primarily local, although some out-of-area and overnight travel may be expected
Frequently required to lift or move up to 50 pounds
Please note this job description, is meant to be a representation of the physical demands, work environment, and day-to-day activities, duties or responsibilities that are required of an employee for this job; it is not meant to be all-inclusive or limited to the above outline. To remain an industry leader, duties, responsibilities and activities of any KLA Laboratories employee may change, at any time, to meet the needs of the Company or the Customer, with or without notice.
$60k-77k yearly est. 17d ago
Children's Miracle Network Specialist
Corewell Health
Network technician job in Southfield, MI
Works in collaboration with CMN department leadership to manage and facilitate specific aspects of the Children's Miracle Network program, including but not limited to, corporate partner management, corporate partner fundraising, as well as event management, volunteer management, and detailed record keeping for each corporate partner and program this position manages.
Reports to the Director CMN.
Essential Functions
Assist corporate sponsors in executing their fundraising and promotional campaigns.
Maintain corporate partner and program records.
Performs all other duties and projects as assigned.
Qualifications
Required
Bachelor's Degree
3 years of relevant experience Minimum three years sales and direct fundraising experience.
2 years of relevant experience Minimum two years' experience outside sales experience.
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd
Department Name
Childrens Miracle Network - Foundation East
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:30 a.m. to 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$57k-77k yearly est. Auto-Apply 6d ago
Network Systems Administrator
Ductz International
Network technician job in Birmingham, MI
..
$57k-77k yearly est. 17h ago
Floating Field Support Engineer
5 Star Recruitment 3.8
Network technician job in Detroit, MI
Qualifications:
A Certificate or AAS Degree in electronics or a related discipline is required.
Good experience with electronics & electro-mechanical troubleshooting.
Extensive overnight travel will be required.
Minimum of 3 years experience as a field service engineer
Experience servicing medical lab analyzers or other medical instrumentation would be a plus.
This job requires the individual to be fully vaccinated against COVID-19.
Responsibilities:
Will be involved with the installation, servicing, and preventive maintenance of the instrumentation.
Establish a good customer relations foundation.
Coordinates problem resolution within the Field Support Group
Maintain car inventory, such as tools, trunk stock (parts), etc.
Provides basic on-site training regarding the operation of company instrumentation.
Required Citizenship / Work Permit / Visa Status
US Citizen/Green Card Holder
Must-Haves
A Certificate or AAS Degree in electronics
Good experience with electronics & electro-mechanical troubleshooting.
Extensive overnight travel will be required.
Minimum of 3 years experience as a field service engineer
Experience servicing medical lab analyzers or other medical instrumentation would be a plus.
This job requires the individual to be fully vaccinated against COVID-19.
$67k-103k yearly est. 60d+ ago
Network Infrastructure Engineer
Cat Technology 3.9
Network technician job in Detroit, MI
Major Duties and Responsibilities : Facilities (access control, environmental conditioning, resource assignment/distribution, etc.) Computing devices (desktops, notebooks, servers, mobile devices, etc.) Network infrastructure (routers, firewalls, DNS servers, etc.)
Engineering peripherals (vehicles, test modules, scopes, etc.)
Operations support processes and procedures (documentation, support, and execution)
Additionally, the systems administrator will perform maintenance and operational support activities for computers, network infrastructure, and associated applications including end user support. This position also encompasses rotational 24 x 7 on call support.
Qualifications
Skills and Abilities :
Proven operational support experience both infrastructure (servers, network, etc.) and application (application monitoring, application administration and restart, etc.)
Proven skills and experience installing, configuring, administrating, monitoring/maintaining computer systems and associated applications in a data center (or equivalent) environment including web servers such as Apache and WebLogic, application servers such as WebLogic, database servers such as Oracle
Proven skills and experience with network/host security (LDAP, Active Directory, UNIX, etc.)
Proven skills and experience administrating both UNIX (Linux, Solaris, HP-UX) and Microsoft Windows (2003, 2008, 7) operating systems.
Proven understanding of networking/distributed computing environment concepts (Experience configuring network file systems (NFS), network file synchronization schemes, license manager configuration, etc.).
Proven experience with TCP/IP networking protocols (ability to debug and manage at the network level, firewall management)
Proven skills programming in an administrative language (Perl, UNIX shells, etc.).
Exposure to database management a plus (backup, ETL, transactional replication approaches)
Exposure to CTI/Telephony PBX administration a plus (Asterisk soft switch, VoIP, SIP, etc.)
Experience :
10 years +
Experience with network infrastructure and OS profiling
Additional Information
Let me know if any one is interested in this position then please send me your updated resume along with the contact details as soon as possible..
How much does a network technician earn in Detroit, MI?
The average network technician in Detroit, MI earns between $49,000 and $88,000 annually. This compares to the national average network technician range of $51,000 to $92,000.
Average network technician salary in Detroit, MI
$66,000
What are the biggest employers of Network Technicians in Detroit, MI?
The biggest employers of Network Technicians in Detroit, MI are: