IT Coordinator
Network technician job in Waukesha, WI
IT Coordinator
Department: Firm Operations
Reports To: Firm Accounting Director
Status: Full-Time, Non-Exempt
The IT Coordinator is an individual contributor responsible for supporting the firm's technology environment, ensuring reliable system performance, and providing hands-on technical expertise across hardware, software, and business applications. This role blends operational support with strategic planning-helping evaluate technology needs, strengthen IT processes, and contribute to long-term improvements that align with the firm's goals. The IT Coordinator works closely with internal teams, external vendors, and leadership to maintain a secure, efficient, and forward-looking technology infrastructure.
Key Responsibilities
Technical Support & Operations (Primary Focus)
Provide day-to-day technical support for employees, including troubleshooting hardware, software, network, and peripheral issues.
Maintain and monitor servers, workstations, mobile devices, and cloud-based systems.
Oversee account provisioning, system access, and application configurations.
Manage software installs, updates, and license tracking.
Support cybersecurity initiatives, including patching, endpoint protection, MFA, access controls, and monitoring alerts.
Maintain IT asset inventory (hardware and software), including procurement and lifecycle management.
Document IT procedures, troubleshooting steps, and support standards.
Supports training staff on firm software.
Systems Administration
Assist with administration of Microsoft 365, Entra, and other core business systems.
Support data backup processes, retention schedules, and recovery testing.
Monitor network performance; escalate issues to vendors as needed.
Project & Strategic Planning Support
Participate in IT planning discussions to identify opportunities to improve workflows, security, and system performance.
Research emerging technologies, tools, and solutions that support the firm's long-term IT strategy.
Assist in developing technology roadmaps and recommending system upgrades or process improvements.
Support implementation of new technology initiatives, coordinating logistics, user communication, testing, and training.
Provide insights to leadership on IT risks, efficiencies, and optimization opportunities.
Facilitate sharing of best practices efficiencies.
Vendor Management
Work with third-party software vendors and service providers to support system reliability and project execution.
Assist in evaluating vendor performance and researching new technology partners.
Track service tickets.
Qualifications
Education & Experience
Associate or bachelor's degree in information technology, Computer Science, or related field preferred.
5+ years of hands-on IT support experience.
Experience in a professional service or multi-location environment a plus.
Technical Skills
Strong knowledge of Windows OS, Microsoft 365, Azure AD, and network fundamentals.
Familiarity with cybersecurity tools and best practices.
Experience with troubleshooting hardware, software, and cloud-based applications.
Understanding of backup systems, endpoint management, and mobile device management (MDM).
Experience contributing to IT planning, project coordination, or process improvement is preferred.
Core Competencies
Strong problem-solving and diagnostic skills.
Excellent communication skills and the ability to support users at all technical levels.
Ability to manage multiple priorities in a fast-paced environment.
Detail-oriented with strong documentation habits.
Proactive mindset with interest in long-term IT growth and strategy.
Working Conditions
Onsite presence required [insert schedule expectations].
Occasional after-hours support during system updates or outages.
Ability to lift up to 40 lbs. (equipment).
IT Field Technician - 60K
Network technician job in Milwaukee, WI
Title: Site Support Technician | Milwaukee - Multiple Sites Pay/Salary/Benefits/Perks:
Contract Type: 6-Month Contract to Hire
Hourly Rate: $28-29/Hr
Salary upon Conversion: $60k (contingent upon experience)
Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Central.
Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.
Responsibilities:
Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.
Must-Have Qualifications and Skills:
Experience: At least 3 years of experience in IT support, working on-site with users
IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
Communication: Strong interpersonal and communication skills.
End User Support Specialist
Network technician job in Park Rapids, MN
*Incident and Request Management: Handle escalated tickets from Level 1 support teams via Service Desk systems (e.g., ServiceNow, Remedy, or Jira).
*Troubleshoot and resolve issues related to Windows/Mac OS, Office 365, VPN, printing, network connectivity, and end-user applications.
*Perform software installations, updates, and configurations in compliance with organizational standards.
*Manage Active Directory accounts, password resets, and group memberships.
*Identify recurring issues and suggest improvements to processes or documentation.
*Contribute to the knowledge base by creating and updating support articles.
*Assist with hardware refresh, deployment, and asset tracking.
Information Technology Support Technician
Network technician job in Saint Paul Park, MN
Akkodis is seeking an IT Support Technician for a 12-month Contract job with a client in Saint Paul Park, MN. We are looking for people with hands-on/break-fix/desktop and hardware support experience.
Pay Range: $25/hr-$28/hr on W2. The rate may be negotiable based on experience, education, geographic location, and other factors.
Job Description:
Technical Skills: Proficient in supporting Apple iOS and mobile devices
Experience with ServiceNow (ITIL framework)
End-user hardware support (Dell/HP PC's)
Windows 11 operating system
Application, networked printer(s), and adv network troubleshooting
Summary of Responsibilities: Install, maintain, and support field IT systems (including specialized Laboratory PC's), including desktop and laptop hardware
Configure and manage Microsoft Windows operating systems
Perform software installation and updates
Support network and stand-alone printers
Provide remote access support
Manage network switching and cabling
Maintain audio-visual equipment and mobile device connectivity
Support Cisco telephones and radio systems
Handle basic server hardware maintenance
Demonstrate proficiency in managing and maintaining network infrastructure, including switches and related components
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Desktop Support Technician
Network technician job in Madison, WI
Job Title: Deskside Support Tech
Pay Rate: $28/hr on W2
Duration: 06+ Months (Possibility of Extension)
We are seeking a skilled and customer-focused End User Support Level 2 Technician to provide advanced technical support to users within the organization. This role involves resolving escalated issues from Level 1 support, troubleshooting hardware and software problems, supporting IT systems, and ensuring seamless technology operations for end users.
Key Responsibilities:
• Respond to and resolve second-level support tickets and escalated issues from the help desk.
• Troubleshoot hardware, software, and peripheral issues for desktops, laptops, mobile devices, and other end-user devices.
• Provide support for Windows, mac OS, Microsoft 365, and other enterprise applications.
• Configure, install, and maintain end-user devices and software applications.
• Assist in user onboarding/offboarding, including account setup, access permissions, and workstation preparation.
• Maintain documentation for technical procedures, solutions, and user guides.
• Work with Level 3 support or vendors for complex issues that require further escalation.
• Ensure timely communication and resolution of issues in line with service level agreements (SLAs).
• Provide remote and onsite support as needed.
• Educate users on best practices, basic troubleshooting, and IT policies.
Preferred Qualifications:
• IT certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, VDI or similar.
• Experience supporting virtual environments (e.g., Citrix, VMware).
• Familiarity with mobile device management (MDM) platforms
Control Systems Administrator
Network technician job in Alma, WI
Title: DCS-Systems Administrator or The Plant Control Systems Administrator
Direct Hire
Reports to: Maintenance Manager
Status: Exempt
Key Project Requirements:
• Proven expertise with Distributed Control Systems (DCS), PLC platforms, and associated network systems in a power generation or heavy industrial setting.
• Strong working knowledge of cybersecurity standards and NERC CIP compliance in a control systems environment.
• Demonstrated ability to lead system upgrades, simulator integration, and disaster recovery initiatives.
Job Summary:
NAES is seeking a Plant Control Systems Administrator responsible for the administration, maintenance, and enhancement of the plant's control systems, including Distributed Control Systems (DCS), Programmable Logic Controllers (PLC), and other related automation technologies. This role ensures the reliability and performance of control systems to support safe and efficient plant operations. The Plant Control Systems Administrator plays a critical role in system integrity, troubleshooting, and implementing upgrades to meet operational goals.
Essential Duties and Responsibilities:
• Administer and maintain plant control systems including DCS, PLCs, HMIs, and supporting networks.
• Troubleshoot and resolve control system issues, coordinating with operations and maintenance staff.
• Manage software updates, system backups, disaster recovery procedures, and documentation.
• Maintain and incorporate control system changes into the plant simulator for training and operational readiness.
• Ensure cybersecurity protocols are implemented and maintained in accordance with NERC CIP standards.
• Support system integration, commissioning of new equipment, and modifications to existing controls.
• Provide training and technical support to plant personnel on control systems and simulator operation.
• Collaborate with plant personnel, IT, engineering, vendors, and contractors to optimize system performance and plan upgrades.
• Develop budget recommendations and project plans for control system hardware and software enhancements.
Job Requirements:
• Strong knowledge of industrial control systems including DCS and PLC platforms; experience with Emerson Ovation strongly preferred.
• Experience with control system programming, configuration, and system/network administration.
• Knowledge of process control, instrumentation, and IT/OT cybersecurity best practices.
• Demonstrated experience with system upgrades, lifecycle management, and disaster recovery planning.
• Strong analytical, organizational, and communication skills with the ability to work independently and in a team.
• Familiarity with NERC CIP requirements and documentation practices for compliance.
Education / Experience:
• Bachelor's degree in electrical engineering, computer science, or related field preferred.
• 5+ years of experience in control systems administration in a power generation or industrial setting.
• Professional certifications such as Ovation System Administration, Cisco CCNA, or Cybersecurity certifications highly desirable.
Coding & Network Technician
Network technician job in Rogers, MN
This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday.
We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary.
Responsibilities: Responsibilities include but are not limited to:
· Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment.
· Maintain switch and test gear in lab environment
· Update and write module specification pertaining to EEPROM and low-speed signal path
· Debug and resolve issues related to transceiver electrical interface
· Drive failure analysis to reach design solutions and corrective actions
· Perform Pre-Inventory quality control testing
· Testing of Networking Equipment
· Qualifying incoming products
· Assist with lab maintenance cleaning lab and replacing expendable equipment
· Assist with inventory management
· Assist with keeping coding database for optical transceivers and networking accessories
· Assist with keeping parts and descriptions database for optical transceivers and networking accessories
· Assist with packaging and shipment of orders as needed
· Assist with company IT related issues
· Assist other departments as requested (IT, Software Development, Logistics ext.)
· Ability to perform other duties as requested and assigned
· Other duties may be assigned
Preferred Skills/Abilities:
· Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol)
· Basic Cisco CLI knowledge
· Enjoy Solving Puzzles
· Detail Oriented
· Self Driven
· Works well with others
· MS office, Adobe, Excel, Visio
Bonus Qualifications:
· Familiar with UART, SPI or I2C
· Knowledgeable in Hexadecimal, Encryption
Physical Requirements:
· Must be able to life up to 50 pounds at a time
· Prolonged periods of sitting at a desk and working on a computer
Company Description:
Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment.
Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment.
"Providing Choice in IT"
Why Work Here?
Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay.
Address
14900 James Rd Suite 200
Rogers, MN 55374
USA
Industry
Business
Information Technology
System Administrator
Network technician job in Milwaukee, WI
Must Haves:
5-7 years in IT Help Desk or System Administration.
Expertise in servers, virtualization, Active Directory/Entra ID, Microsoft 365, and networking basics.
Skilled in backups, disaster recovery, patching, security monitoring, and incident response.
Strong troubleshooting, documentation, and communication; Tier III support experience.
Ability to lift 50 lbs; available for on-call rotation.
Plusses:
Experience with enterprise apps (Korber One/HighJump, Bepoz, Aptean EAM, Salesforce) and tools like Intune, Defender, NinjaRMM, JAMF, Soti, AirWatch.
Familiarity with Azure disaster recovery, Microsoft 365 hybrid deployments, and Power Apps/Power Automate.
Proficient in Hyper-V, Windows Server 2012+, System Center VMM, and Azure.
Moderate networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPN, ACLs, wireless).
Day to Day:
This is a hands-on technical role supporting a secure, high-performing IT infrastructure for a 24/7 manufacturing operation. The Systems Administrator will:
Responsibilities:
Manage servers, applications, and network services to ensure uptime
Deploy, monitor, update, and troubleshoot Hyper-V virtual servers and business-critical applications
Administer Active Directory, Entra ID, Group Policies, RDS, Intune, and Microsoft 365 tools
Assist with DHCP, DNS, wireless access points, switching, and firewall tasks
Monitor infrastructure health and respond to alerts
Apply patches and updates to prevent security incidents
Monitor system activity for threats and assist with incident response
Support backup, restore, and disaster recovery planning/testing
Act as SME for key business applications (Korber One/HighJump, Salesforce, Power Apps)
Provide Tier III escalation support and participate in after-hours on-call rotation
Collaborate with junior team members on troubleshooting and projects
Desktop Support Technician
Network technician job in Madison, WI
Desktop support Engineer
Long Term
We are seeking a skilled and customer-focused End User Support Level 2 Technician to provide advanced technical support to users within the organization. This role involves resolving escalated issues from Level 1 support, troubleshooting hardware and software problems, supporting IT systems, and ensuring seamless technology operations for end users.
Key Responsibilities:
• Respond to and resolve second-level support tickets and escalated issues from the help desk.
• Troubleshoot hardware, software, and peripheral issues for desktops, laptops, mobile devices, and other end-user devices.
• Provide support for Windows, mac OS, Microsoft 365, and other enterprise applications.
• Configure, install, and maintain end-user devices and software applications.
• Assist in user onboarding/offboarding, including account setup, access permissions, and workstation preparation.
• Maintain documentation for technical procedures, solutions, and user guides.
• Work with Level 3 support or vendors for complex issues that require further escalation.
• Ensure timely communication and resolution of issues in line with service level agreements (SLAs).
• Provide remote and on-site support as needed.
• Educate users on best practices, basic troubleshooting, and IT policies.
Required Qualifications:
• Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3-5 years of experience in IT support or help desk role, with at least 1 year at L2 level.
• Strong knowledge of Windows and mac OS environments.
• Experience with Active Directory, Microsoft 365, and remote desktop tools.
• Familiarity with ITIL practices and ticketing systems (e.g., ServiceNow, Cherwell).
• Excellent problem-solving and customer service skills.
• Ability to prioritize and multitask in a fast-paced environment.
Preferred Qualifications:
• IT certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar.
• Experience supporting virtual environments (e.g., Citrix, VMware).
• Familiarity with mobile device management (MDM) platforms.
Desktop Support Technician
Network technician job in Milwaukee, WI
WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT Milwaukee, Wisconsin, US.
Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.
Client in 190+ countries
6000+ Engineers
200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What You'll Do:
Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.
Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.
Requirements
What You Need:
Minumum 2 years IT support experience with Windows 10, mac OS, Microsoft Office, and Windows OS deployment; strong networking basics.
Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
Excellent customer service, communication, organization, multitasking, and documentation skills.
Fluent in Local language and business level of English
Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.
Benefits
Why Join Us?:
At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career? Apply now to join Excis in Milwaukee, Wisconsin, US. and be at the forefront of IT support excellence!
Desktop Support Technician
Network technician job in Waukesha, WI
Job Description: -
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Network Administrator
Network technician job in Eden Prairie, MN
Ready Credit
Eden Prairie, MN
Network Administrator
For over 19 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers.
Are you an established Network Administrator who likes to roll up your sleeves and tackle new challenges every day? Do you thrive in a fast-paced environment where you can wear multiple hats? Are you the go-to person when others can't figure it out? If that sounds like you, you might be the perfect fit for the Ready Credit IT Team.
We're looking for a hands-on Network Administrator who can balance day-to-day operations with continuous improvement projects. You'll manage and maintain our network infrastructure, enhance our security posture, and contribute to automation and process improvement across our growing environment.
Responsibilities:
Maintain, monitor, and troubleshoot network infrastructure and VPN including cellular devices
Update firmware, manage configurations, and implement security best practices.
Work closely with the IT team to enhance cybersecurity and mitigate vulnerabilities.
Identify opportunities to improve network performance and reliability.
Develop and automate repeatable processes for efficiency and consistency.
Stay informed on zero-day threats and emerging network technologies.
Provide Tier 2/3 support for network-related escalations and infrastructure issues.
Collaborate across teams to support business initiatives and technology projects.
Requirements:
5-10 years of experience in network administration or related IT infrastructure roles.
Strong knowledge of TCP/IP, VLANs, VPNs, routing, switching, and firewall management.
Experience working with on-prem and cloud-based infrastructure.
Hands-on experience with enterprise firewalls, routers, and network monitoring tools.
Practical understanding of network security principles and incident response.
A proactive, self-driven attitude - you enjoy taking ownership and solving problems.
Excellent communication skills and the ability to work both independently and as part of a team.
Bonus Points For
Experience with SonicWALL, or similar firewall/router platforms.
Familiarity with Azure, Entra ID (Azure AD), or Microsoft 365 networking.
FNM experience and interpersonal skills.
Familiarity with cellular technologies, RSRP, and signal quality.
Knowledge of automation/scripting (PowerShell, Python, or similar).
Relevant certifications (e.g., Network+, CCNA, CCNP, or vendor equivalents).
Why You'll Love Working Here
Small, collaborative IT team with direct impact across the company.
Fast-paced fintech environment where innovation and initiative are valued.
Opportunities to expand your skill set across systems, security, and automation.
Supportive leadership that values work-life balance and professional growth.
We offer an excellent benefit package including medical, dental, life, vision, disability insurance, tuition reimbursement, mentorship program, volunteer paid time off, ESG program, and a generous PTO policy.
Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Information Technology Field Technician
Network technician job in Eden Prairie, MN
Job Description: Field IT
Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment.
Primary Skill Required
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Detailed Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Preferred Skills:
• Excellent problem-solving, communication, and documentation skills
• Ability to work independently and manage technical issues.
• Willingness to learn new technologies and adapt to different roles
Good to have any or more certificates such as:
CompTIA A+,
Microsoft Certified Desktop Support Technician
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Pay = $19.23/hr.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
IT Systems Engineer
Network technician job in Madison, WI
Are you a skilled problem-solver who is always looking to sink your teeth into something
new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Madison-based Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion.
We'll Provide:
Collaborative environment, ability to learn about many different industries,
flexible PTO, and opportunities to volunteer in the community with some great organizations
Significant room for professional growth
Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability
What You'll Do:
Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users
Keep up with current and emerging technologies and help develop standards, processes, and procedures
Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO.
Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD.
Perform network configuration and support including switches and firewalls
Prepare and maintain system documentation and standards of work.
Maintain exceptional customer service at all times
Skills You'll Need:
2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.)
2+ Years supporting Windows Server and Active Directory
2+ Years working with networking and firewalls
5+ Years combined IT support experience
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Associate's or Bachelor's degree in an Information Technology-related field is preferred
Ability to work a light, rotating on-call schedule
Technical curiosity
Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products
Next Steps:
Quick apply with your resume here
Information Technology Technician
Network technician job in Minneapolis, MN
Our exceptional team members have made us a leader in consumer goods packaging, and we want you to be part of our success story! With a culture that fosters entrepreneurship and adaptability, our company empowers every individual to showcase their talents and contribute to our collective success.
The enthusiasm generated within Gamer Packaging is infectious and is the reason we've organically grown our sales to over $200 million in our 38-year history. Witness the satisfaction firsthand as you see the packages you've contributed to lining the shelves of major retailers. Our clientele spans across the shelves of nearly every store nationwide, showcasing our widespread presence.
Our Mission
Gamer Packaging strives to be the industry leader in providing custom packaging solutions for customers. We highly value the importance of strong supplier relationships, which enable us to offer our customers innovative, flexible, and highly responsive service.
Part-Time Information Technology Technician
Are you an early-career IT professional with a passion for problem-solving, hands-on learning, and helping others? Do you enjoy troubleshooting technical issues, supporting users, and working in a dynamic, fast-paced environment? If you're ready to grow your IT skills and contribute to a collaborative team, then we want YOU to join Gamer Packaging as a Part-Time Information Technology Technician!
What you'll be doing:
As an IT Technician at Gamer Packaging, you'll play a key role in supporting our employees by resolving technical issues, setting up hardware and software, and helping to maintain IT systems across the organization. You'll assist with onboarding new employees, manage service tickets, and provide direct support for day-to-day IT operations in our Minneapolis office. This is a great opportunity for someone looking to grow their experience in a supportive, hands-on environment.
Your key responsibilities will include:
Provide day-to-day IT support via phone, email, and ticketing system.
Set up, configure, and deploy hardware for new hires and current employees.
Troubleshoot software, system, and network issues under the guidance of senior IT staff.
Deliver on-site support for employees in the Minneapolis office.
Assist with onboarding new hires, including workstation setup and orientation.
Manage user accounts, group memberships, and license assignments in Microsoft 365 / Entra ID (Azure AD).
Document incidents, resolutions, and recurring issues to support process improvement.
Maintain user information across Gamer software platforms.
The skills and expertise you will bring to the role:
Our most successful employees are those that can wear many hats, work seamlessly with a variety of people, and can see what needs to be done--and just gets it done!
0-2 years of experience in IT support, help desk, or equivalent technical experience.
Familiar with Windows 10/11 and common business productivity applications.
Proficient with Microsoft 365 (Outlook, Teams, OneDrive, etc.).
Basic knowledge of Azure Active Directory / Entra ID (user management, security groups, password resets).
Foundational understanding of networking concepts (WiFi, VPN, LAN/WAN troubleshooting).
Strong communication and customer service skills.
Ability to follow IT processes and standards with strong attention to detail.
Comfortable working independently and collaboratively across departments.
This is a part-time, in-office position, working standard business hours on Tuesdays, Wednesdays, and Thursdays at our Minneapolis office, with flexibility on hours.
What we offer:
Gamer Packaging offers a fun, fast-paced work environment, full benefits, and this part-time opportunity is perfect for someone looking to grow their IT career while maintaining a flexible schedule.
Compensation: $18-$20/hr (compensation will be based on experience and qualifications)
Sr IT Support Technician
Network technician job in Dodgeville, WI
We're looking for a highly motivated IT Senior Support Technician with strong expertise in Microsoft device management and exceptional interpersonal skills. This is an onsite position in Dodgeville, WI, ideal for a proactive professional who thrives in fast-paced environments and delivers outstanding technical and user support.
Role Overview
You'll be responsible for:
Providing Level 2-3 support for desktops and mobile devices using both remote and onsite solutions.
Configuring, managing, and troubleshooting Microsoft technologies:
Azure AD / Entra ID
Microsoft Intune
Windows 11 Pro/Enterprise
Handling hardware setup, repair, and lifecycle tasks for:
Windows/Mac laptops and desktops
Mobile devices, printers, scanners, VoIP phones, conferencing gear
Delivering expert assistance with Microsoft 365 apps.
Maintaining accurate records in ITSM platforms.
Managing asset inventory and ensuring compliance with organizational standards.
Collaborating with users at all levels to ensure clear communication and positive engagement.
Identifying opportunities to improve processes and user experience.
Required Skills & Experience
5+ years in help desk or deskside support roles.
Strong proficiency in Microsoft ecosystem (Azure/Entra, Intune, O365).
Solid troubleshooting skills for Windows 11 and MacOS.
Familiarity with enterprise-scale device management and networking fundamentals.
Experience with remote support tools.
Ability to work independently, prioritize tasks, and adapt to changing environments.
Excellent interpersonal and communication skills.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Information Technology Support Engineer
Network technician job in Eden Prairie, MN
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Network Engineer
Network technician job in Pleasant Prairie, WI
Brooksource is seeking a Network Engineer with strong hands-on experience in Cisco
networking technologies to support infrastructure and application infrastructure operations. This operations-focused role involves technical support across server, network,
telecom, and application technologies.
The engineer will be responsible for configuration, deployment, and troubleshooting of enterprise-wide systems, with a strong emphasis on Cisco-based network environments. This position also includes utilizing monitoring tools and participating in IT incident, change, problem, and disaster recovery processes. The ideal candidate can work independently to resolve issues, assess technologies to meet business needs, and escalate problems to Technology Engineers when necessary.
Responsibilities
• Provide infrastructure and application infrastructure operations support across enterprise
technologies.
• Utilize monitoring tools and processes to support server, network (especially Cisco), and
application infrastructure.
• Perform routine adds, moves, and changes for network ports and VLANs.
• Participate in IT incident, change, problem management, and disaster recovery processes.
• Solve problems, determine appropriate actions, and complete planned activities with
minimal supervision.
• Understand current and emerging technologies and identify solutions to support business
needs.
• Collect relevant information and escalate issues to Technology Engineers as needed.
Minimum Requirements
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience with demonstrated ability to perform in a matrixed and global
organization.
• Hands-on experience with Cisco networking technologies; CCNA or CCNP certification
preferred.
• Strong collaboration, problem-solving, and communication skills.
• Willingness to travel to Uline's North American locations.
About Eight Eleven Group Eight Eleven Group provides equal employment opportunities
(EEO) to all employees and applicants for employment without regard to race, color, religion,
national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation,
gender identity, marital status, amnesty, or status as a covered veteran in accordance with
applicable federal, state, and local laws.
Sr. Network and Infrastructure Engineer - Level 4
Network technician job in Racine, WI
About the Company:
Our client is an award-winning Managed IT Services Provider (MSP) and a long-term technology partner based in Mount Pleasant, Wisconsin, serving clients nationwide. They provide fully customizable IT solutions, including cybersecurity, cloud services, and strategic consulting, tailored to meet the exact needs of businesses and nonprofits.
Position Summary:
The Senior Network & Infrastructure Engineer is a key role within the Services Department. The position has three primary responsibilities. The first responsibility is for the technical management of network and infrastructure projects, directly assigned, for their clients. An additional primary responsibility is to provide technical Level 4 escalation support for all Service Desk (MSP) incidents, as well as Professional Service clients. The final primary responsibility will be to act as the senior technical approver on all Professional Scopes of Work (SOW).
Responsibilities:
Technical Project Management (May Include Travel)
Oversee and manage assigned projects to ensure proper implementation and configuration, leading to successful project completion.
Constant internal and external communication is required to inform all necessary parties of the project status.
Documentation
Create effective documentation (customer-facing and internal) for assigned projects to provide necessary information to clients and relevant staff
Timely and accurate submission of time sheets, PTO forms, and expense reports.
Ensure proper association of billable and non-billable time.
Note: All documentation must occur within their designated internal applications and tools.
Professional SOW Architecture & Design
Work with senior staff to create, review, and approve the architecture, design, staging, task list, etc., for all networking and infrastructure projects to ensure they are accurately and thoroughly scoped. This may include properly sizing hardware or software needs.
Level 4 Technical Escalation Support
Provide L4 technical escalation support for the Professional & Service Desk team in remediating project and ticket issues.
Development Environment Management
Responsible for the overall architecture, design, implementation, and management of the Dev Environment as directed by the VP of IT Services.
Pre-Sales Client Meetings (May Include Travel)
Perform remote and on-site client visits, primarily during project implementation but possibly beforehand to ensure proper scoping.
May also be asked to attend conferences or tradeshows.
Internal IT
This role will be responsible for the oversight of internal IT functionality, projects, and directives as guided by the VP of IT Services.
Training & Certifications
This will include studying, completing, and maintaining any required vendor certifications or training needed to benefit the Services Department
Qualifications:
Minimum of 7+ years of experience in infrastructure and networking.
Overseeing infrastructure upgrade projects, including server, storage, virtualization, and hyper-converged systems.
Leading Microsoft cloud and productivity projects, including Office 365 migrations (cutover, hybrid, SharePoint/OneDrive), Azure deployments, and VoIP implementations.
Supporting managed IT services operations, including IT management, help desk environments, SECaaS, and outsourced IT delivery.
Managing networking and security initiatives such as firewall deployments (WatchGuard preferred), wireless configuration, MFA, and Microsoft 365 security.
Knowledge of industry-leading hardware and equipment products (Dell, Lenovo, HP, Cisco, etc.).
Experience working with Microsoft server operating systems, Active Directory, and Microsoft Exchange infrastructure.
Experience working with Microsoft Teams and email.
Possesses a mentorship mindset and an ability to guide, train, and share knowledge with other engineers.
Abilities:
Strong oral and written communication skills, combined with excellent time management and organizational abilities.
Detail-oriented and able to work effectively under pressure with minimum supervision.
Ability to multitask several job responsibilities and show good judgment in assessing priorities.
Good interpersonal abilities to work with clients to resolve support tickets.
Strong analytical and problem-solving abilities.
Ability to provide guidance and knowledge share with other engineers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
APEX Technology Support Engineer - Duluth, MN
Network technician job in Duluth, MN
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
APEX Technology Support Engineer (Machine Control Technician)
The Technology Support Engineer is responsible for the after-sale performance and technical support of all SmartGrade™ and integrated grade control equipped machines.
Essential Duties and Responsibilities (not in order of priority):
• Support construction sites for automated machine control and construction layout
• Support, diagnose and repair SmartGradeTM and related grade control issues.
• Communicate effectively with John Deere, General Manager and Territory Managers in your respective area to promote, demo train and sell SmartGradeTM machines.
• Complete & maintain all OEM and government certifications expected or required.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Additional Qualifications/Responsibilities
Education, Skills & Knowledge Preferred:
• Bachelor's degree in an Engineering, Technology, Marketing discipline, or equivalent experience is preferred.
• Proven track record using Topcon & Trimble Machine Control in construction projects.
• Experience in construction layout utilizing GNSS or Robotic Total Stations, including the interpretation of site blueprints and the implementation of construction workflows.
• Familiarity with Topcon, Trimble, and/or Lecia technologies
• Passion for technology and heavy equipment, with a drive to learn and stay current on industry advancements.
• Strong problem solving and analytical skills.
• Demonstrated ability to effectively train individuals and small groups on technical concepts and procedures.
• Willingness to travel within assigned territory (Up to 75%) AOR in Louisville KY, Owensboro KY, or Evansville IN.
Benefits:
• Expected earnings $80,000 - $150,000.
• $50,000-$65,000 Base wage + commission.
• Paid Time Off--80 Hours in the first year!
• Remote position - working 1 day per week in hired dealership.
• Company vehicle provided for business use.
• Family-owned business, meaningful work, $1500.00 Employee referral program
• Supportive management and opportunity to thrive in the positive and collaborative McCoy Construction & Forestry culture.
• Our Comprehensive benefits package includes Medical, Dental, Vision, Short and Long-Term Disability Insurance.
• Secure your future with our 401K featuring an Employer match.
• Receive peace of mind with a $50,000 company paid Life Insurance Policy.