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  • Sr. Tech BDM, US Fed HPC/Adv Comp

    Amazon Web Services, Inc. 4.7company rating

    Network technician job in Arlington, VA

    Would you like to be part of a team that is redefining the IT industry for the Federal market? Amazon Web Services (AWS) is leading the next paradigm shift in computing, and the AWS Government Regions team is seeking an experienced Senior Technical Business Development Manager to develop and lead go-to-market strategies for HPC/Accelerated Compute solutions in the federal and regulated industry space. In this role, you will focus on identifying and developing business development and growth strategies that address critical HPC requirements for AWS Government Regions customers, while building and executing campaigns that drive out-year growth. The ideal candidate will possess deep understanding of cloud computing and HPC architectures and operations (on-prem and/or cloud); demonstrated experience executing HPC campaigns in the US federal market (on-prem and/or cloud); and proven success influencing product management and introducing new products into federal and regulated markets. Knowlege/experience with controlled unclassified and classified cloud computing infrastructure and applicable compliance and security requirements preferred. You will be responsible for developing partnership and deal strategies, managing strategic customer relationships, and driving top-line revenue growth for the federal HPC business. Success in this role requires the ability to think strategically about business, product, and technical challenges, while effectively working with cross-functional teams and driving performance goals. Candidates must be able to craft compelling value propositions, develop business case/financial proposals, and influence technical decisions at senior and executive levels. Key job responsibilities As a Sr. Technical Business Development Manager, HPC/Advanced Computing, you will: • Research, identify and develop strategies to expand business in HPC for federal and regulated industry customers in AWS regions, with particular emphasis on AWS Government Regions adoption; including creation of new capabilities and solution sets to meet customer requirements and address emerging trends. • Work with cross functional teams (sales, solutions architecture, product engineering, etc.) to validate customer requirements, perform feasibility studies and proofs of concept, and define and drive pathways to production adoption. • Identify specific customer segments, industry verticals and partner markets to approach with targeted value propositions and business case proposals for HPC in AWS Government Regions. Work with the AWS capture, sales and partner development teams to build and qualify pipeline and support partner/customer engagement through the entire sales and business development cycle. • Research and develop business cases to support detailed product feature requests for federal and regulated industry HPC use cases and workload classes. • Define, develop and manage HPC-focused AWS programs and initiatives tailored to US Federal and regulated industry customers. • Collect, create, and manage the creation of sales and marketing collateral to facilitate the business development process. • Monitor customer onboarding and adoption; develop approaches to increase adoption, revenue growth rates and workload retention rates for HPC workloads in AWS Government Regions. This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance. BASIC QUALIFICATIONS- Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience explaining complex technical concepts to various business and technical audiences - Experience in ownership of projects and communicating timelines and executing independently - 7+ years of a combination of architect/operator, business development, sales, and/or product management experience in HPC, specifically for solutions targeted to Defense and National Security and US federal government use (US federal agencies, Defense Industrial Base, federal system integrator, HPC OEM or enterprise software development industry) - Strong presentation, verbal communication, written skills and the ability to articulate complex concepts to cross functional audience PREFERRED QUALIFICATIONS- MBA - Strong technical competency in the areas of cloud computing, web services and enterprise software. - Strong organizational skills and attention-to-detail along with the ability to multi-task and prioritize well in a fast paced, dynamic work environment. - Strong analytical orientation; comfort using databases/analytical tools and making data-based decisions - Experience with compliance/security regimes germane to Defense and National Security and the broader US Federal market (e.g. DoD SRG, ICD503, NIST, CMMC, ITAR, DFARS, FedRAMP, FIPS). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $73k-103k yearly est. 2d ago
  • U105 Sensors & Systems Technician (Electronics Technician)

    Northrop Grumman 4.7company rating

    Network technician job in Millington, MD

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission Systems is seeking Sensors and Systems Technicians to join its Manufacturing Organization. This position is located in Linthicum, Maryland. The Sensors and Systems Technician will perform a variety of simple to complex tasks involving testing, operating, trouble-shooting calibrating, constructing, repairing and assembly over a broad spectrum of technologies, utilizing manual and automatic equipment, Utilize and create repair techniques, assembly techniques and procedures. Other tasks to be performed include: collecting, recording, analyzing and evaluating data and recommending changes in processing operations and equipment as appropriate. Must have extensive knowledge of electronics principles. A high degree of skill in fabrication and test of complex components, assemblies, devices, circuits and systems. Be capable of readily adapting to changing assignments and requirements. Be capable of meeting 09 solder certification and successfully passing pre-employment skills screening. Must be able to obtain and maintain a required Security Clearance. This is an IBEW union represented position. #MPR Basic Qualifications: High School Diploma/GED. Graduate of a two year, full time electronic technology school OR six months military electronics school plus two years working in the maintenance and repair of electro-mechanical equipment. Experience Requirement: Must have extensive knowledge of electronics principles. A high degree of skill in fabrication and test of complex components, assemblies, devices, circuits and systems. Be capable of readily adapting to changing assignments and requirements. Be capable of meeting 09 solder certification and successfully passing pre-employment skills screening. Must be able to obtain and maintain a Secret clearance. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $48k-61k yearly est. 1d ago
  • Service Desk Engineer

    Insight Global

    Network technician job in Arlington, VA

    Key Responsibilities Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain MDM solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and MDM operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with MDM (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. No on-call required during contract (only 2 calls/year expected). Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other MDM platforms. Experience with endpoint management tools.
    $44k-67k yearly est. 2d ago
  • Desktop Support Technician

    Us Tech Solutions 4.4company rating

    Network technician job in Washington, DC

    Unbox, image, box and provision PC devices to all client staff Schedule appointments with client staff to confirm Day 1 Provisioning including setup of Email, Office, Biometrics, Applications and more Ensure Service Level Agreement is maintained on a daily basis Scan all received equipment, imaging computers with a client standard image, delivery and setup of PC request Monitor PC Provisioning queue, and maintain lowest individual pending ticket count Ensure that all PC requests fulfilled are within the PC Provisioning policies and guidelines of the Client Confirm accuracy of all asset management related systems including physical inventories Follow established and tested process and procedures provided by the Client Team Lead Validate Provisioning through defined quality assurance procedures Ensure work environment is maintained (clean, organized, and safe) Provide weekly statistics to client Team Lead on a regular basis, or on demand Troubleshoot PC Operating System and Hardware issues as needed Educational Qualifications and Experience: Education: Bachelor's degree preferred Role Specific Experience: 2+ years of work experience relevant to the duties and accountability of the position Experience in IT Customer Service, Technical Troubleshooting, IT Asset Management and IT Device Provisioning and Support Experience with the World Bank standard operating systems and tools, including but not limited to: Windows, ServiceNow, M365, Outlook Certification Requirements: None specified. Required Skills/Abilities: Proficiency in MS Excel and PowerPoint (MS-Office skills), ServiceNow, Client relationship management Advanced knowledge of hardware and software products, and problem solving/troubleshooting skills Advanced knowledge of office technology hardware (PC's, printers, etc.) Willingness and ability to exhibit pleasant, professional, and courteous workplace etiquette Excellent verbal and written communications skills Excellent administrative skills: organized, efficient, detail oriented, and versatile Excellent customer service approach to dealing with people at all levels Accountability towards team objectives Ability to assemble and configure typical equipment configurations for PCs or laptops Ability to function well in a team-based environment, and to contribute to common goals Ability to perform all responsibilities of all analysts and maintain productivity at all times About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Pooja Rani Email: ****************************** Internal Id: 25-50568
    $36k-46k yearly est. 3d ago
  • Network Administrator

    Kavaliro 4.2company rating

    Network technician job in Hyattsville, MD

    Kavaliro is seeking a Network Anniversary to support a client in Maryland. Work with Application Developers to ensure the new applications implemented on the enterprise network perform within expectations and do not negatively affect the performance of existing applications. Design and monitor application performance tests, analyze performance test data, make recommendations on application design and hardware resource needs. Present analysis and capacity projections to systems management and business partners. Identify changes in the systems architecture, applications or hardware that may impact performance or capacity of Windows based Servers. Design, develop, and produce performance and capacity reports that accurately reflect the state of the systems being monitored. Analyze performance data and determine appropriate thresholds for automated alerting. Experience Level: 3+ Years. Skill Set: High level of experience with Server Systems. Advanced Knowledge and Experience with Server Capacity Planning, Server Performance and Server Performance Software Use/Support. The Network Administrator will assist with the proper maintenance of the LAN, Wireless, and WAN voice and data networks. The Associate IT Support Technician will provide Level 1 support and troubleshooting to resolve Network and Telephony issues. The Associate IT Support Technician will assist with ensuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network including, but not limited to client hardware and software issues related to Network Telephony. This includes installing, maintaining, and managing all data network/telephony equipment such as phones, routers, LAN switches, wireless, servers, backup systems, network management and diagnostic tools, etc. under supervision. The IT Associate Support Technician will also assist with network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. The Associate IT Support Technician will perform basic inventory management processes and create equipment Return Material Authorizations RMAs and track these through to problem resolution. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $63k-80k yearly est. 2d ago
  • NOC Analyst

    Aptonet

    Network technician job in Washington, DC

    🚨 NOC Analyst (Tier 1/2) 📍 Remote (Future on-site: Washington, DC) 🛂 U.S. Citizenship Required - Eligible for Public Trust 🕒 24/7 Shift Environment (Nights/Weekends Required) Join a mission-driven team supporting critical U.S. government operations. As a Monitoring & Incident Response Analyst, you'll be on the front lines ensuring network and infrastructure services stay healthy, available, and secure. This role is ideal for someone who thrives in fast-paced environments and is ready to step up during high-impact incidents. 🔧 What You'll Do Monitor network, systems, and critical services in real time Perform Tier 1/2 troubleshooting and respond to service alerts Handle escalations from the Service Desk (tickets, calls, MS Teams) Coordinate incident bridges and track remediation efforts Document incidents, updates, and after-action reports Maintain SOPs and ensure operational readiness Work closely with Network Engineers, service providers, and leadership during outages 🎯 What You Bring 4+ years in IT operations or technical support Strong Windows support experience + proficiency in MS Office Hands-on with ServiceNow, Remedy, or similar ITSM tools Excellent communication, multitasking, and incident coordination skills Ability to work independently under pressure Ability to obtain/maintain Public Trust clearance (10+ weeks) U.S. Citizen, flexible to work 24/7 rotating shifts ⭐ Preferred Skills Prior NOC or Service Desk experience Reporting and metric-based analysis Active DOJ Public Trust clearance
    $51k-71k yearly est. 2d ago
  • Network Administrator

    International Software Systems, Inc. 3.9company rating

    Network technician job in Greenbelt, MD

    The IT Help Desk Support professional provides day-to-day technical support to end users across the organization. This position is responsible for troubleshooting and resolving hardware, software, and network issues, as well as managing user accounts in Microsoft 365 and Active Directory. The role requires strong customer service skills, attention to detail, and the ability to handle multiple requests efficiently in a fast-paced environment. Responsibilities: Serve as the first point of contact for user inquiries and technical issues, received through phone, email, or the ticketing system. Troubleshoot and resolve problems related to desktop and laptop computers, printers, mobile devices, and other peripherals. Provide support for Windows and mac OS operating systems, Microsoft 365 applications, Teams, and SharePoint. Perform Microsoft 365 user account management, including creating and modifying accounts, assigning licenses, setting mailbox permissions, and resetting passwords. Manage Active Directory accounts, security groups, and access permissions. Set up and configure new user workstations, software, and peripheral equipment. Assist with network connectivity issues, including VPN access, wireless connections, and IP configurations. Maintain accurate documentation of issues and resolutions in the IT ticketing system. Escalate complex or recurring issues to higher-level technical staff as needed. Perform regular system maintenance, updates, and security checks. Support onboarding and offboarding activities, ensuring proper IT access and asset management. Follow established IT policies and procedures to ensure system security and compliance. Contribute to internal knowledge base articles and end-user training materials. Qualifications: 1 to 4 years of experience in IT support, service desk, or related technical role. Working knowledge of Microsoft 365 administration and account management. Familiarity with Active Directory, Exchange Online, and Teams. Experience supporting Windows operating systems and Microsoft Office applications. Understanding of basic networking concepts such as DNS, DHCP, and VPN. Strong communication and problem-solving skills with a focus on customer service. Ability to prioritize and manage multiple requests in a busy environment.
    $67k-86k yearly est. 20h ago
  • IT Engineer - Managed Services

    Bowman Williams

    Network technician job in Columbia, MD

    IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile
    $85k-120k yearly 2d ago
  • Information Technology Support Engineer

    Tenth Revolution Group

    Network technician job in Arlington, VA

    IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.
    $70k-99k yearly est. 20h ago
  • F5 Network Engineer

    Inspyr Solutions

    Network technician job in Baltimore, MD

    In this role, you will be responsible for the configuration, installation, administration, operation, upgrade, monitoring, maintenance, and support of data centers, networks, hardware, and software for both F5 and Cisco network equipment. This position necessitates a commitment of 40 hours per week, with an on-site presence required for five days a week at the Technology Center location and other TRP locations in Maryland as needed. Additionally, you will be on-call 24/7 every third week for F5 support, during which you must be available within 30 minutes of receiving a support call or X-matters request. F5 Engineer : Design and Implement: Analyze, design, implement, and maintain the network F5 Load Balancer infrastructure. Network: Strong understanding of TCP/IP, DNS, HTTP/HTTPS, and security protocols. F5 Technologies: Hands-on experience with BIG-IP LTM, GTM, APM, and ASM Troubleshooting: Inspect data packets and TCP/IP flow in network and application flow. Deploy, configure, and maintain F5 BIG-IP devices and virtual editions. Set up and manage load balancing, SSL offloading, and caching. Configure traffic management policies using i-Rules and F5 TMOS. Implement and maintain high availability (HA) setups. Knowledge Requirements: In-depth knowledge of protocols, designs, and configuration of data center and network infrastructure related to load balancing solutions. Cisco Network Engineer Job Description: Design and Implementation: Design, implement, and maintain networks that support business applications, including both internal and external networks. Troubleshooting: Troubleshoot and document networks, ensuring all new products are installed properly, configured correctly, and tested before being put into production. Security: Make decisions regarding security issues, such as protecting data and implementing encryption. Maintenance: Perform maintenance on equipment, such as replacing old routers or installing software patches. Technical Assistance: Provide technical assistance to users and training to employees. Documentation: Document the operation of the company's network by writing reports and creating diagrams. Planning: Help plan upgrades to the company's network and work closely with other departments. Requirements Experience: Typically possesses 5+ years of relevant experience in F5 and Cisco network installation, upgrades, and maintenance. F5 Certified BIG-IP Administrator (F5-CA) F5 Certified Technical Specialist (F5-CTS) -LTM or Security Certifications: Holds network certifications such as CCNA, CCNP, or CCIE. Technical Proficiency: Maintains a comprehensive understanding of the broader technology portfolio. Industry Awareness: Stays abreast of industry trends and technologies.
    $71k-94k yearly est. 1d ago
  • Network Engineer

    Hcltech

    Network technician job in Baltimore, MD

    Fulltime Onsite (5 days) - Baltimore, MD Job Description:- As a Network Engineer L2, you will play a pivotal role in managing our enterprise network infrastructure. You will be responsible for managing network & respective assets at datacenter to troubleshooting and resolving issues. This role demands a deep understanding of network protocols, hardware, and software, as well as the ability to support advanced networking projects like - Router, Switches, AP, FW & Cabling & etc. devices replacement. Responsibilities:- Monitor and maintain network infrastructure at Datacenter & Remote to ensure optimal performance. Troubleshoot and resolve network issues in a timely manner @DC Implement and configure new network hardware and software when requested @DC Collaborate with IT teams to support overall IT infrastructure. Document network configurations, changes, and procedures @DC & @Remote Qualifications:- Bachelor's degree in Computer Science, Information Technology, or related field. Minimum of 3-5 years of experience in network engineering. Professional certifications such as CCNA, CCNP, or equivalent are preferred. In-depth understanding of network protocols, firewall management, and network security. Strong problem-solving skills and attention to detail. Excellent communication and teamwork skills. Skills:- Should have understanding for DC Ops for Network including - LAN, WANm Switching & Cabling. Network protocols (TCP/IP, DNS, DHCP) Cisco IOS configuration Network security best practices Monitoring tools (e.g., Cisco, SolarWinds, LogicMonitor..) Routing and Switching VPN configuration Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $71k-94k yearly est. 2d ago
  • Network Engineer

    Firstpro, Inc. 4.5company rating

    Network technician job in Middletown, DE

    first PRO is seeking a hands-on Network Engineer to join a major enterprise network modernization initiative. This is a unique opportunity to work in a Cisco-centric environment and take ownership of large-scale network upgrades, design improvements, and operational support across data center, campus, and branch networks. What You'll Do: Lead hands-on hardware upgrades for Cisco Catalyst switches (2960, 9200), Nexus core devices, and ISR routers Perform ASA to Firepower (FTD) firewall migrations and ongoing firewall administration Configure and troubleshoot routing protocols such as BGP, OSPF, and static routes Execute cutovers, stacking, racking, cabling, and other on-site network tasks Support the SCADA network and remote site connectivity Analyze complex network issues and provide clear, actionable solutions Develop, maintain, and improve network documentation, runbooks, and topology maps Simplify and optimize legacy configurations to modernize network operations What We're Looking For: Expert-level Cisco skills across Catalyst, Nexus, ISR routers, and ASA/FTD platforms Experience with enterprise core and data center networks Ability to troubleshoot independently without relying heavily on TAC Proactive, ownership-driven, and engaged in network design conversations Excellent communication skills and strong documentation habits Hands-on field experience and the ability to respond to on-site issues when required Why This Role Is Exciting: Be part of a full network refresh: switches, routers, firewalls, and Nexus core replacement Opportunity to influence network design decisions from day one Work on data center modernization and SCADA network improvements This is a high-impact, hands-on role for a Cisco engineer who enjoys both engineering and operational challenges. If you thrive in fast-paced modernization projects and want to make a tangible impact, this is the role for you.
    $89k-118k yearly est. 4d ago
  • GenAI Contact Center Engineer

    Catapult Federal Services

    Network technician job in Washington, DC

    ***Not Open to C2C*** GenAI Contact Center Engineer Clearance: Public Trust (Or being willing to obtain, U.S. Citizenship required) Seeking an early career GenAI Contact Center Engineer to support the design, security, and automation of an AWS contact center platform. This role plays a critical part in enabling a modernized customer experience through the use of Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). You will focus on implementing AWS cloud contact center capabilities, building automation, improving performance, and ensuring strong technical alignment with operational and security best practices. This position will have a direct impact on customer and agent experience, platform reliability, and the overall effectiveness of contact center operations. You'll collaborate with cross-functional teams and contribute to ongoing optimization, analytics, and AI-based improvements across the entire environment. Duties and Responsibilities Build contact center infrastructure - be responsible for deployment and successful operation of AWS Connect services, including agent onboarding/offboarding, routing and security profiles, single sign on integration with cloud-native services, and be the point of contact for prompt triage and resolution of network issues impacting connection quality, sound quality, and latency. Optimize agent and customer experience - continuously develop and improve upon the Contact Control Panel, use post-contact analytics with Contact Lens to drive changes to contact flows, manage quality metrics and KPIs, and integrate Lex V2 capabilities. Develop internal proficiency - using OpenSearch develop a model for self-service troubleshooting and internal knowledge development, monitor and manage costs across cloud infrastructures, manage disaster recovery capabilities, and develop operational dashboards with cloud native tools and services. Build and develop AI capabilities - write Python based Lambda functions supporting contact operations, integrate with AWS Bedrock and securely manage AI models and datasets. Required Experience/Skills Bachelor's degree in Computer Science, Engineering, or related field and 3+ years of relevant experience; or 7+ years of relevant experience in lieu of degree. 2+ years hands-on experience designing, configuring, and operating Amazon Connect contact centers and possess the necessary understanding to document designs, flows, governance, and operational procedures; effective collaboration with WFM and Quality teams to ensure Connect capabilities function as intended. Experience troubleshooting issues such as audio quality for WebRTC voice, and network diagnostics (DNS, TLS, TURN/STUN, proxy/NAT, CIDR, QoS, jitter/packet loss). Experience and aptitude in programming (Lambda functions, AI development, cloud-based API, IAM policy, YAML code). Ability to work in a dynamic environment, work with a variety of functional teams, effectively communicate with technical and non-technical users, and have the drive to self-govern and self-manage day to day priorities in order to achieve program goals. Must be able to obtain Public Trust clearance. Education Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
    $69k-100k yearly est. 2d ago
  • Network Engineer

    Tekstream Solutions 4.5company rating

    Network technician job in Washington, DC

    The selected candidate will be responsible for the following: Support the ITP network infrastructure, perform all routine maintenance activities, provide guidance on upgrades and system recapitalization, perform availability/capacity management. Oversee High Speed Guard Cross Domain solution that supports the transfer of data between multiple classification domains. Support all documentation to effectively capture the configuration baseline. Design and support system recapitalization plans to account for capacity growth and changes as directed by the customer. Serve as the subject matter expert on all ITP network infrastructure. Basic Qualifications: Bachelors degree and (12)+ years of prior relevant experience or Masters with (10)+ years of prior relevant experience Prior leadership responsibilities Excellent written and oral communication skills Experienced and adept at developing and maintaining technical documents, analyses, and reports Experienced with preparing and presenting briefings to senior customer management, and customer stakeholders Working knowledge of defense-in-depth principles, network/HW/SW security architecture, network topology, IT device integrity, and common security elements Active Top Secret government security clearance; ability to obtain DHS EOD SCI Preferred Qualifications: Master's degree from an accredited college or university in IT Management, Engineering, or related field Proven experience (10+ years) in IT service delivery management Experience with User Activity Monitoring products and platforms Experience with Everfox High Speed Guard Platform Experience with Cisco, Juniper LAN/WAN network infrastructure Experience with Palo Alto Firewalls DHS Cleared preferred CCNP or Higher ForcePoint/FirePower Experience
    $70k-91k yearly est. 20h ago
  • Network Engineer

    Hruckus

    Network technician job in Annapolis, MD

    Veteran-Owned Firm Seeking a Network Engineer with TS/SCI for a role in Annapolis Junction, MD My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies. At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies. We seek to fill a Network Engineer position in Annapolis Junction, MD. The ideal candidate must hold an active TS/SCI clearance, have at least 5 years of experience with a BS/BA degree or a minimum of 3 years with an MS/MA degree, and proven expertise with Cisco network platforms including: Management, Monitoring, Automation, routers, switches, firewalls, and unified communications equipment. They also hold any Information Assurance Certifications consistent with the 8570 IAT Level III. If you're interested, I'll gladly provide more details about the role and discuss your qualifications further. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: HRUCKUS seeks a Network Engineer for a role supporting the Department of Navy in Annapolis Junction, MD. Position Description: The Network Engineer is going to provide design and upgrade efforts encompassing the network infrastructure across a large-scale enterprise Information Technology (IT) program. Position Job Duties: Evaluate and report on new communications technologies to enhance capabilities of the network. Review and analyze the existing network architecture, plan, and provide designs to implement current/modern WAN/MAN/LAN technologies. Provide specifications and detailed schematics and artifacts for network architecture. Conduct cost/benefit analysis and provide specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements. Conduct testing of network design. Advise and provide client hardware requirements, configurations, Standard Operating Procedures (SOPs) and limitations. Design telecommunications circuit specifications. Deliver service catalog items for automatically provisioning network configurations utilizing Infrastructure as Code (IaC). Responsible for monitoring network statistics to ensure optimum performance. Maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as management, monitoring, automation, routers, switches, firewalls, and unified communications equipment. Position Qualifications: TS/SCI level clearance is required Minimum of 5 years with BS/BA; or 3 years with MS/MA Automation and Infrastructure as Code (IaC) certificates/training may be required within 6 months of starting. Cisco (or similar) experience; proven expertise with Cisco network platforms including: Management, Monitoring, Automation, routers, switches, firewalls, and unified communications equipment. Demonstrated skill in using MS Office applications for network design documentation, including advanced use of Visio for generating detailed technical drawings and diagrams. Proven experience designing, optimizing, and troubleshooting LAN, WAN and low bandwidth networks protected by network encryptors. Proven experience in at least two of the following: Proven experience in virtualized environments (e.g., Azure, VMware NSX-T). Proficiency with Automation Tools (e.g., Ansible, Python, or similar). Proficiency with Infrastructure as Code (IaC) (e.g., Terraform, CloudFormation). Certifications: Information Assurance Certifications consistent with the 8570 IAT Level III (must be attained prior to starting). Desired Qualifications: Professional certification in Cisco, Azure, VMware, and/or ITIL. (e.g., CCNP Enterprise, DevNet Professional, AZ-104, VCP-NV, ITIL4) Familiarity with Agile Methodologies for iterative network project management. Experience utilizing network management solutions based on Netflow and Simple Network Management Protocol (SNMP). Experience designing VMware NSX environments utilizing Software Defined Networking (SDN) principles, physical Internet Protocol/Fiber Channel networks, and routing protocols. Experience with Risk Management Framework (RMF), DODAF 2.0 standards, and Change Management Processes to ensure smooth network updates and configurations. Knowledge of DISN (Department of Defense Information Network) or CANES (Consolidated Afloat Networks and Enterprise Services) systems. Details: Job Title: Network Engineer 3 Site Locations: Annapolis Junction, MD (Primary) JBAB (Depends on Responsibilities) Landover, MD (Future) Security Clearance Requirement: TS/SCI Assignment Type: Full-time Salary: Dependent on the candidate's experience, with a target range of up to $120,000
    $120k yearly 4d ago
  • Network Engineer

    TBG | The Bachrach Group

    Network technician job in Washington, DC

    We're hiring a Network Engineer to help design, build, and support a secure, high-availability enterprise network spanning voice, collaboration, data, and wireless. You'll own projects end to end-from architecture and documentation through deployment and ongoing operations-partnering with internal teams and external vendors to deliver resilient, well-instrumented connectivity across a global footprint. What you'll do Lead and contribute to network projects Recommend solutions for strategy, performance, and security; design and operate voice, data, and wireless services. Engineer and standardize the network Develop specifications, standards, and reference architectures; drive improvements in scale, security, and manageability. Optimize and modernize Analyze current-state infrastructure to improve reliability, efficiency, and ROI; plan for capacity and growth. Vendor and SOW management Coordinate with vendors to ensure scopes of work are accurate and implementations meet requirements. Operate and support Troubleshoot and resolve incidents to minimize business impact; perform routine and emergency maintenance across networking gear. Performance and observability Define and track KPIs for network health; contribute to capacity planning and performance tuning. Resilience and continuity Support DR/BC strategies to achieve minimal downtime; participate in testing and documentation. Collaboration and escalation Partner with adjacent IT teams to diagnose and resolve cross-domain issues; document resolutions in the knowledge base. Ownership and delivery Take the lead on assigned projects, follow work plans, and meet deadlines; participate in on-call rotation for 24/7 coverage. What you'll bring Education/Experience Bachelor's degree preferred (or equivalent experience). 5+ years supporting large, Cisco-centric enterprise networks and voice environments. Experience in regulated, client-service-oriented industries preferred. CCNA/CCNP (or equivalent demonstrated expertise); CCIE is a plus. Technical skills Strong grounding in routing/switching and network architecture: SD-WAN, QoS, BGP, EIGRP, and core TCP/IP. Hands-on with Cisco technologies: SD-WAN, Identity Services (ISE), Nexus (NX-OS), Catalyst 9K/9400 series. Security and cloud networking exposure: next‑gen firewalls (e.g., Palo Alto), secure access (e.g., Prisma Access), major cloud networking (e.g., Azure). Scripting/automation familiarity: Linux and Ansible for network automation a plus. Proficiency with Windows environments and productivity tooling. Problem solving Ability to analyze complex issues, introduce fit-for-purpose solutions (technology or process), and drive to resolution. Experience balancing standardization with practical constraints in dynamic environments. Communication Translate complex technical topics for non-technical stakeholders; create clear reports, runbooks, and procedure docs. Confident presenting to managers, partners, and broader audiences. Professionalism Detail-oriented, discreet, and client-focused; comfortable in high-energy, fast-changing settings. Strong prioritization and time management across multiple concurrent initiatives. Why this role High ownership across a modern, global Cisco ecosystem Blend of architecture, implementation, and operations Opportunity to raise the bar on reliability, security, and automation
    $70k-93k yearly est. 2d ago
  • Network Engineer

    Clearancejobs

    Network technician job in Washington, DC

    Cleared Network Engineer Full-time, Onsite (JBAB D.C.) An active TS/SCI security clearance is a must to apply! We're looking for an adept networking professional who is passionate about deploying and operating technologies that enable highly scalable and available resources for the applications users rely upon. Company POC is a senior-level technologist with direct experience in the environment. This perspective along with the long-term thinking at the company drives focus on the best all-around match for the customer, team member, and company. Responsibilities: Work within the networking team to administer the existing network environment Serve as an escalation point for network administrators Assist with planning of system design, layout and development of baseline configuration for an enterprise network Assist with developing test plans and procedures to implement and validate the organization's requirement for reliability and high availability. Deploy health monitoring and predictive alerts across all sites and networks. Analyze legacy infrastructure and provide recommendations for lifecycle, modernization, and migration strategies. Collaborate with security teams to ensure compliance with security controls Mentor other technical staff on the team Assist in the design and implementation to scale network automation and management Requirements: 6 years of relevant experience CCNP Infrastructure, Datacenter, or Security (but must be well versed in enterprise route/switch)
    $70k-93k yearly est. 2d ago
  • Senior Service Desk Analyst

    Insight Global

    Network technician job in Arlington, VA

    Insight Global is seeking a Senior Service Desk Analyst to join a lean IT team in Arlington, VA. The immediate need is to deploy and image laptops, support users across two locations, and drive improvements in customer service and mobile device management. The role is onsite during the contract period, with potential for hybrid flexibility upon conversion. This is slated as a 3-6-month contract-to-hire full-time position. *Candidates must be able to work on W2 without sponsorship now and in the future* Key Responsibilities: Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain Mobile Device Management solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and Mobile Device Management operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with Mobile Device Management (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other Mobile Device Management platforms. Experience with endpoint management tools. Work Environment & Schedule Team of 6, individual contributor (no mentoring/training responsibilities). 6-8 tickets/day; expected to take on a larger share to support current system admins. Contract period: 8-hour days (7:30-4:30 or 8-5, with 1-hour lunch). After conversion: Hybrid schedule (3 days onsite/2 remote), flexible hours. Career growth opportunities available; potential to advance in tech stack and leadership. No on-call required during contract (only 2 calls/year expected). Compensation: $35/hr to $43/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law
    $35 hourly 4d ago
  • IT Support Engineer (Tier 2.5) MSP

    Bowman Williams

    Network technician job in Ellicott City, MD

    We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder. The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's. IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience working for a Managed Service Provider REQUIRED* In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines Experience with backup & disaster recovery Experience migrating clients over to the cloud Experience with VMware Experience with ConnectWise MCSE, MCSA, CCNA, AZ-400 a major plus IT Support Engineer (Tier 2.5) MSP Benefits: Salary: $80,000-$100,000 Medical, Dental, Vision insurance PTO + Company paid holidays 401k+ 3% match Employee growth plans & certification reimbursement Opportunity to work heavily in cloud technology
    $80k-100k yearly 1d ago
  • Network Engineer

    Tekstream Solutions 4.5company rating

    Network technician job in Woodlawn, MD

    FOUNDATION FOR SUCCESS ( Basic Qualifications ) 7 years of experience with designing, configuring, managing, maintaining, and troubleshooting network switching and routing protocols in a large enterprise network (5000+ nodes). 7 years of experience with configuring and managing Load Balancers, switches, routers Minimum 5 years of experience with firewalls particularly Palo Altos. 7 years of experience with Network Monitoring/IPAM (i.e. NetFlow) 7 years of physical communication troubleshooting skills using cabling and signaling analyzer, packet capture and analysis 5 years of experience and knowledge of Cisco IOS and Cisco Nexus Operating systems years of experience with WAN Optimization using Riverbed and trace tools like Wireshark 3 years of experience with a high-level scripting language such as Python or Perl 2 years of experience with Cisco Prime Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Advanced WAN, LAN, TCP/IP, VPN, Ethernet Skills Extensive EIGRP, BGP4, RIP, VPLS, MPLS and OSPF Routing Protocol knowledge Active Cisco CCNP (or higher) certification Must be able to obtain and maintain a Public Trust. (U.S Citizenship Required) FACTORS TO HELP YOU SHINE ( Required Skills ) Experience with implementing IPv6 (SLAAC and DHCPv6) Experience with Gigamon Experience with Dynatrace Experience configuring Zero Trust networks Solid understanding of internetworking: security, routing, switching, SAN and application networking Experience with Microsoft Server and Linux Administration Expertise in the Linux command-line environment. Experience with server hardware to include Dell, HP, or Cisco UCS Experience with virtualization solutions (i.e., VMWare). Experience documenting network information including of all switching and routing equipment, connected IP-addressable devices and cabling interconnects Ability to produce operational documentation using industry best practices in technical writing. Experience in using MS Visio, Project. HOW TO STAND OUT FROM THE CROWD (Desired Skills) Showcase your knowledge of modern development through the following experience or skills: Active Cisco CCIE, CCNP certification Knowledge, skills and abilities creating and managing automation scripts to manage Network as a Service (Software Defined Networking (SDN), Load Balancers, firewalls, etc. Experience developing best practice project plans, engineering scripts, and documentation for network performance management. Prior Federal government experience Self-starter, highly motivated individual who adapts and isn't afraid to volunteer in a dynamic work environment Strong attention to detail with an ability to operate effectively across multiple priorities Knowledge of relational databases and ability to construct and debug SQL queries
    $71k-92k yearly est. 1d ago

Learn more about network technician jobs

How much does a network technician earn in Dundalk, MD?

The average network technician in Dundalk, MD earns between $54,000 and $96,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average network technician salary in Dundalk, MD

$72,000

What are the biggest employers of Network Technicians in Dundalk, MD?

The biggest employers of Network Technicians in Dundalk, MD are:
  1. Deloitte
  2. Techexpo Top Secret
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