Network technician jobs in Ellicott City, MD - 3,089 jobs

BAE Systems is seeking an After Hours* System Administrator to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Accuracy, integrity, and the ability to work well independently and with others are important traits we expect the successful candidate to possess and demonstrate. This role is full-time on-site at the Washington Navy Yard. * The first foursix months in this position you will be expected to work a shift beginning at 11:00 am for on-the-job training. Once it is confirmed you know your role, you will move to After Hours support. This position is responsible for providing Tier-2 support to the United Kingdom and Backup services. The ideal candidate must possess a commitment to exceptional customer service and teamwork. You will manage Backup exec software and other functions according to policies and procedures; provide Tier-2 level support to the United Kingdom (UK) services; perform troubleshooting to isolate and diagnose common hardware and / or software related issues to include all services used by the United Kingdom; and assist in the creation of processes and procedures for IT operations backup service area. This role contributes to the planning, implementation, and completion of multiple projects and tasks; manages the configuration, maintenance and deployment of all Backup Servers; and communicates progress, status, completion timelines and requirements to team members and leadership. You will also be expected to learn new tools and technologies. **and the U.S. Navy s Strategic Systems Programs (SSP)** Our organization has supported the U.S. Navy s Strategic Systems Programs (SSP) continually since the program s inception in the 1950s. SSP developed the first sea-based, underwater-launched Strategic Weapon System (SWS), a defense system that is truly critical to our national security. For more than six decades, SSP has maintained and upgraded this weapon system and we have been there every step of the way. The sea-based SWS is the ultimate stealthy weapon system and as the first leg of the U.S. nuclear triad. With over 70% of our nation s nuclear arsenal its importance to maintaining world peace cannot be overstated. The development of Columbia, the most advanced nuclear-powered, nuclear-armed submarine ever designed, as well the next D5LE2 weapon system is under way and will begin to be rolled out over the next decade. The Navy projects this system to be operational through 2084, meaning the program will have a total life span of more than 120 years. This is a truly unique program and BAE Systems employees on this program understand they are part of an important legacy. As a decades long sole source partner on multiple contracts on behalf of our customer, our program has remarkable stability and is concurrently experiencing significant growth. Combined, these factors provide ample opportunity for professional growth and development for capable and talented individuals on our team. BAE Systems, Inc is the wholly owned U.S. subsidiary of BAE Systems, PLC. BAE Systems, PLC provides some of the world's most advanced, technology-led defense, aerospace, and security solutions. As one of the top ten defense contractors, we employ a skilled workforce of around 100,000 people in more than 40 countries. We develop, engineer, manufacture, and support products and systems to protect national security and keep people safe. **Required Education, Experience, & Skills** BAE has found that success in this position requires: + A High School Diploma and four (4) years work experience + A DoD 8570 specified IAT II certification + OR a SECNAV Qualifying Degree AND obtain a DoD 8570 specified IAT II certification within 6 months of start + Ability to obtain and maintain a common Access Card (CAC), badge access to the customer's facility, and a network account in good standing on the customer's network. + Excellent problem-solving abilities + Ability to effectively troubleshoot issues with Windows Server, Active Directory, and other IT systems + Experience with Windows Servers + Active Directory knowledge + VMWare knowledge + Experience with DISA STIGs + Ability to establish and maintain effective working relationships with partners and government officials **Preferred Education, Experience, & Skills** + Experience with Backup Exec Software + Blackberry Software Management + Web Server Troubleshooting + CompTIA Security Certification or equivalent **Pay Information** Full-Time Salary Range: $64926 - $110374 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **After Hours System Administrator** **119978BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business. This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently. What You'll Do Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows Monitor and resolve issues across Workday integrations and vendor feeds Support release cycles, including regression testing, UAT, and post-deployment validation Ensure data integrity, compliance, and audit readiness across the HR system Build and maintain Workday reports, dashboards, and analytics for HR and leadership Serve as the first point of escalation for system issues, enhancements, and end-user questions Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience What We're Looking For 5+ years of HRIS experience in an enterprise environment Hands-on Workday experience with configuration responsibility Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting) Strong understanding of business process frameworks, security, reporting, and data governance Experience supporting system upgrades, testing cycles, and production troubleshooting Comfort working with integrations, file feeds, and third-party vendors Strong analytical and communication skills with the ability to work across technical and HR teams Why This Role Stands Out Broad Workday ownership rather than narrow module support Stable, well-resourced enterprise environment High-impact role supporting critical HR, payroll, and benefits operations Long-term growth path for a senior HRIS professional who wants depth and influence

Conviso Inc is looking to hire Systems Administrator (IBM TRIRIGA). This role comes with benefits, 401K & some accrued PTO. The Ideal Candidate must have Experience working with IBM TRIRIGA . Title: Systems Administrator (IBM TRIRIGA) Location: Washington, District of Columbia Primary Skills: System Administration, TRIRIGA Required Skills: IBM TRIRIGA Software Development Lifecycle Development Requirements gathering and documentation End user support Day-to-day Responsibilities: Support client/end user requests Work with design and development to codify new requirements Analyze current date and support remediation/updates Education: Bachelor's Degree

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team. We are seeking a Network Operations Technician. Palantir's Site Reliability Network Operations Center members (SRN) are the first line of defense on alerting and monitoring across a wide network of Palantir products and installations. Our SRNs are entry-level systems administrators with a strong work ethic and drive to scale their own abilities across their domain. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful in this role you'll be someone who is able to rapidly adapt and learn how to operate the front and back end of new products and processes. You'll be responsible for driving availability of our most critical user environments through direct technical support and high signal collaboration with Palantir Engineers and Developers. Responsibilities: First line for monitoring and alerting on Palantir's production user environments. Drive High Availability of the deployed products and provide signal around product bugs and issues. Enable continuous delivery of Palantir product bundles through data transfer operations and patch deployment. Work with remote and local Palantir engineers in debugging product issues across a wide network of environments. Provide direct user support to a large group of geographically dispersed users. Provide diagnostic signal to developers on product performance and data health through log retrieval and administrative workflows. Wide knowledge of Palantir's core products in order to perform Front end and Back end Administrative tasks and User Management. Qualifications Active DoD TS/SCI 8570 Compliant Certification(Sec +, CISSP, etc.). Hard working and professional, with the ability to multi-task and prioritize tasks in a timely and purposeful manner. Adaptable learner that can adopt new processes and workflows. Hardware and Software troubleshooting fundamentals. Strong verbal and written communication skills, with an enthusiasm for in working in a highly-collaborative setting - sharing best practices, lessons learned and assisting where gaps exist. EEO Commitment All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Telework US Citizen We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience. Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. ServiceNow metrics reporting on ticket acknowledgements, resolution times Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 4-6 years of experience in information technology, systems administration or other IT related field. Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams. ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel. SQL Server Integration Services (SSIS). T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data

Network Administrator (Junior-Senior) Clearance: DoD SECRET or higher clearance Travel: up to 15% The Network Administrator role advances mission outcomes through practical, day‑to‑day execution and clear communication. Responsibilities blend hands‑on problem solving with careful planning, coordination, and documentation. Levels & Qualifications Network Administrator Education: Bachelor's Degree Experience: 5 years Summary: As a Network Administrator, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Works independently on routine assignments and collaborates on more complex efforts. Senior: Network Administrator, Senior Education: Bachelor's Degree Experience: 5 years Summary: As a Senior Network Administrator, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Handles assignments independently, validating results and collaborating across teams to remove blockers.

Insight Global is seeking a Network Administrator to support campus-wide network services at a leading, diversified industrial technology university. This role provides hands-on technical and software support across multiple projects, as well as ongoing daily network operations. This Network Administrator will assist with the migration and decommissioning of legacy network infrastructure, helping transition systems to newer platforms and technologies. In this role, you will collaborate closely with a team of six professionals across the networking and security departments. This position offers frequent opportunities to learn and grow technical skills by contributing to a variety of initiatives, including wireless networking, routing and switching, network applications, and data center projects. Compensation: $20/hr to $30hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Qualifications · Education: Highschool Diploma · Experience: 1-3years of experience within Net Admin or Engineering · Technical Skills: · Experience with: § Cisco § Juniper § Aruba § Hands on experience within networking (Switching, routing, troubleshooting and wireless work) · Soft Skills: o Excellent communication, willing to learn/be trained, great work ethic o Knowledge of Networking protocols, troubleshooting, and either knowledge of CCNA or holds a CCNA cert · Requirements: o Ability to pass a background check and drug screening Preferred Skills - CCNA Certification or experience/knowledge related to it - Experience within school systems

Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing specialized expertise in complex network architectures, advanced troubleshooting, and architectural guidance for critical networking infrastructure supporting PhysNet, FPN, ExpressRoute, VPN, optical networking, and emerging network services across air-gapped and secure federal facilities. **Key Responsibilities** Advanced Operational Support + Serve as final escalation point for complex / critical Livesite incidents, customer-reported issues, and deployment incidents + Lead resolution of high-priority incidents affecting PhysNet and FPN network operations with 24x7 coverage requirements + Perform advanced root cause analysis and develop comprehensive remediation strategies + Design and implement solutions for complex networking scenarios involving federal cloud buildouts + Provide technical consultation on ExpressRoute Direct architecture, capacity planning, and optimization + Lead optical SPAN monitoring initiatives and develop advanced mitigation strategies for network performance + Advanced Network Engineering + Architect end-to-end deployment solutions for Microsoft ExpressRoute devices across multiple sites + Develop and optimize network automation workflows contributing to PNAAS automation initiatives + Design and validate complex configuration implementations for production environments + Lead technical evaluation and integration of Microsoft partner services (ATT, BT, Verizon, Equinix, etc.) + Drive network infrastructure modernization efforts including AZN Systems integration for HWProxy and Scripting Framework + Oversee PulseVPN and Webportal architectural implementations for secure federal environments Technical Problem-Solving + Develop advanced troubleshooting methodologies and comprehensive knowledge base articles + Create operational readiness frameworks and testing protocols for new service deployments + Lead post-incident review sessions and drive systemic improvements + Provide technical mentorship to Tier 1 and Tier 1.5 engineers + Contribute to capacity planning and infrastructure scaling strategies + Participate in architectural review boards and technical governance activities Operational Excellence + Issue and manage Letters of Authorization (LOAs) with Microsoft's infrastructure partners + Oversee contract sign-off processes for new Microsoft Partner integrations + Lead complex decom activities for networking infrastructure in federal cloud environments + Manage relationships with Microsoft product groups and partner organizations + Drive continuous improvement initiatives across operational workflows + Participate in on-call rotation providing 24x7 expert-level support **Minimum Qualifications** + Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. + 7+ years of experience in network operations or technical support **Security Requirements** + Active Secret level clearance + Able to obtain CJIS background check **Required Certifications (One or more)** + CompTIA Network+ CompTIA Security+ Azure AZ-900 **Primary Job Specific Skills** + Strong understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies + Solid knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) + Experience with network monitoring tools and SPAN/packet capture analysis + Experience with ticketing systems and incident management processes + Strong troubleshooting and problem-solving abilities + Excellent written and verbal communication skills + Ability to work independently in a 24x7 operational environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + Proficiency with network automation concepts and scripting (PowerShell, Python) preferred **Other Job Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $68.75/hr - $72.90/hr ($143K - $151K) EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Our client is seeking a Network Engineering Support professional who will be trained in provisioning while handling essential administrative responsibilities. Responsibilities: Provide comprehensive day-to-day operational support for network systems Gather requirements from subject matter experts Perform research and analysis, including quantitative and qualitative assessments Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks, assignments, and projects Maintain professionalism in all interactions, placing member service as a priority Qualifications: Understanding of Network Engineering principles Effective interpersonal, verbal, and written communication skills Strong research, analytical, documentation, and problem-solving abilities Detail-oriented with ability to maintain accuracy and meet deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Capacity to learn new skills quickly with guidance as needed Self-motivated and proactive approach to work Experience leading systems analysis, design, and architecture efforts Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. Key Responsibilities Advanced Operational Support Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents Perform optical SPAN monitoring and mitigations for network performance optimization Support WAN incidents and coordinate resolution activities Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM Validate and troubleshoot buildout configurations before production deployment Support PulseVPN and Webportal implementations for Fairfax environments Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving Conduct root cause analysis on recurring incidents and develop preventive measures Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners Support Decom activities including networking decom for federal cloud environments Provide technical guidance to Tier 1 engineers during complex incidents Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management Serve as primary escalation point for Tier 1 support teams Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding Manage end-to-end contract sign-off process for new Microsoft Partners Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation Participate in post-incident reviews and contribute to continuous improvement initiatives Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 4+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Preferred Qualifications Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) Experience with federal government cloud environments Cisco CCNP or equivalent networking certification Prior experience in managed service provider (MSP) or cloud operations environment Primary Job Specific Skills Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Familiarity with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience preferred with cloud infrastructure, digital workspace, and storage technology

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus. The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. Clearance Requirement: TS/SCI with POLY Key Responsibilities: Install, configure, and maintain IT and network equipment across user workspaces and network/DEMARC rooms. Perform Tier 1 system administration for enterprise networks, connectivity, and associated equipment. Support and resolve complex break/fix issues both in person and remotely. Collaborate with cross-functional teams and engage with stakeholders to determine IT needs for meetings, projects, and deployments. Participate in engineering review boards (ERB) and technical discussions. Respond promptly to support requests and incidents, ensuring timely resolution. Manage vendor relationships and project coordination as needed. Install and decommission CAT6 and fiber cabling (LC/SC), including underfloor and above-ceiling runs. Provide input on LAN/WAN design, architecture, and installation standards following best practices. Set up and support A/V systems including Extron, AMX, and Crestron technologies. Required Skills: Hands-on experience with CAT6 and fiber installations. Working knowledge of LAN/WAN architecture and networking principles. Broad IT knowledge to assess and mitigate potential technical impacts. Strong organizational skills and ability to work independently or as part of a team. Project management and vendor coordination experience. Self-starter with a willingness to learn new technologies and methods. Ability to lift up to 60 lbs and travel as required. Desired Skills: Experience with Cisco network switches, routers, and firewalls. Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture. Education/Experience Requirement: College degree strongly preferred or high school diploma plus some advanced training Current certification in at least one of the following areas preferred: CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System. At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team. Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus. The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. **Clearance Requirement: TS/SCI with POLY** **Key Responsibilities** **:** + Install, configure, and maintain **IT and network equipment** across user workspaces and network/DEMARC rooms. + Perform Tier 1 **system administration** for enterprise networks, connectivity, and associated equipment. + Support and resolve complex **break/fix issues** both in person and remotely. + Collaborate with cross-functional teams and **engage with stakeholders** to determine IT needs for meetings, projects, and deployments. + Participate in **engineering review boards (ERB)** and technical discussions. + Respond promptly to **support requests and incidents** , ensuring timely resolution. + Manage **vendor relationships and project coordination** as needed. + Install and decommission **CAT6 and fiber cabling (LC/SC)** , including underfloor and above-ceiling runs. + Provide input on **LAN/WAN design, architecture, and installation standards** following best practices. + Set up and support **A/V systems** including Extron, AMX, and Crestron technologies. **Required Skills:** + Hands-on experience with **CAT6 and fiber installations** . + Working knowledge of **LAN/WAN architecture** and networking principles. + Broad **IT knowledge** to assess and mitigate potential technical impacts. + Strong **organizational skills** and ability to work independently or as part of a team. + **Project management** and vendor coordination experience. + **Self-starter** with a willingness to learn new technologies and methods. + Ability to **lift up** **to 60** **lbs** and travel as required. **Desired Skills:** + Experience with Cisco network switches, routers, and firewalls. + Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture. **Education/Experience Requirement:** + College degree strongly preferred or high school diploma plus some advanced training **Current certification in at least one of the following areas preferred:** + CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System. _At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._ _Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._ _Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._

Administers and maintains network and server resources in support of routine and mission-focused operations; resolves reported and detected incidents to ensure the smooth operation of the network and attached systems. Applies advanced consulting skills and/or extensive technical expertise, full industry knowledge. Conducts and manages monitoring of overall system health across the enterprise. Develops innovative solutions to complex problems. Works without explicit direction; mentors and may supervise team members. Key Role Description: Performs real-time monitoring and maintenance operations of network device, server assets, and mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on disparate networks. Servers as Tier III support to escalate and resolve technical issues on operational network environments. Collaborates across multiple engineering disciplines, resolving network incidents to ensure optimal network operation center performance. Builds, configures, tests, hardens, and decommissions Windows and Linux servers. Conducts in-depth research into vendor-specific technical documentation, system event logs to identify root causes and provide expert recommendations to resolve long-standing issues. Configures interfaces on Cisco IOS, IOS-XE, IIOS-XR, and NX-OS devices. Develops/modifies zone-based firewall policies on Juniper SRX Firewalls. Conducts firewall changes, creates or troubleshoots F5 iRules, manages DNS entries and port security. Logs and tracks all work products in ticketing system, recording applied diagnostic techniques used to complete the tasks. Develops and maintains comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions. Qualifications Bachelor's degree AND; 5+ years directly related experience or Master's degree and 3+ years directly related experience. Years of experience may be accepted in lieu of degree for certain roles. Certifications may be accepted in lieu of a degree for certain technical roles. Experience with an Operations and System/Network Administration role, performing O&M, troubleshooting of existing systems, and ability providing some system engineering and system integration support Knowledge of networking (routing and switching, firewall management, and client connectivity issues), system administration (Windows and Linux experience both valuable), security posture assessment and remediation Ability to troubleshoot issues across multiple teams and disciplines, clearly communicate and track reporting requirements, quickly gain expertise on a variety of new systems and applications, manage multiple simultaneous projects, coordinate with both internal and external teams Firm grasp of common TCP/IP ports and protocols (DHCP, DNS, SMTP, SNMP, SSH, LDAP, etc.) Knowledge of the Open Systems Interconnection (OSI) Model and relevant troubleshooting steps for layers 1-4 Experience developing and enhancing IT troubleshooting processes and standard operating procedures Understanding of Active Directory structure and Group Policy Objects Ability to quickly and clearly communicate both verbally and in writing across multiple platforms Certification: 8570 compliant IAT level 2 certification Desired Qualifications: Experience with monitoring solutions such as SolarWinds, Infoblox, Splunk, or Cisco ISE Knowledge of process improvement methodologies and process engineering Ability to troubleshoot complex technical issues involving network configuration, server configuration, and application configuration Ability to document processes and lessons learned Ability to research new and emerging technologies and document recommendations Ability to extract and document user requirements Experience with virtualization, including VMware and VDI Experience with task automation or system orchestration via PowerShell, RHEL, Ansible Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium Experience with basic network administration, including switchport configuration, zone-based firewall policy management, DHCP support, and DNS management Experience with managing enterprise applications such as Microsoft Exchange, JIRA, Microsoft SCCM/MECM, and Skype for Business

GovCIO is currently hiring for Network Engineer, Wireless Operations for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position. Responsibilities The role's responsibilities include but are not limited to: Responsible for delivering optimal availability and quality regarding the wireless network services Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs As directed by senior engineers, participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment Qualifications Bachelor's with 8 years (or commensurate experience) Required Skills and Experience Clearance Required: Must be able to obtain and maintain a Public Trust Clearance Preferred Skills and Experience CCNA/CCNP Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $81,850.00 - USD $99,403.00 /Yr.

Job Description Our client is seeking a Network Engineering Support professional who will be trained in provisioning while handling essential administrative responsibilities. Responsibilities: Provide comprehensive day-to-day operational support for network systems Gather requirements from subject matter experts Perform research and analysis, including quantitative and qualitative assessments Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks, assignments, and projects Maintain professionalism in all interactions, placing member service as a priority Qualifications: Understanding of Network Engineering principles Effective interpersonal, verbal, and written communication skills Strong research, analytical, documentation, and problem-solving abilities Detail-oriented with ability to maintain accuracy and meet deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Capacity to learn new skills quickly with guidance as needed Self-motivated and proactive approach to work Experience leading systems analysis, design, and architecture efforts Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. **Key Responsibilities** Advanced Operational Support + Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents + Perform optical SPAN monitoring and mitigations for network performance optimization + Support WAN incidents and coordinate resolution activities + Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM + Validate and troubleshoot buildout configurations before production deployment + Support PulseVPN and Webportal implementations for Fairfax environments + Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving + Conduct root cause analysis on recurring incidents and develop preventive measures + Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners + Support Decom activities including networking decom for federal cloud environments + Provide technical guidance to Tier 1 engineers during complex incidents + Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management + Serve as primary escalation point for Tier 1 support teams + Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding + Manage end-to-end contract sign-off process for new Microsoft Partners + Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation + Participate in post-incident reviews and contribute to continuous improvement initiatives **Minimum Qualifications** + Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. + 4+ years of experience in network operations or technical support **Security Requirements** + Active Secret level clearance + Able to obtain CJIS background check **Required Certifications (One or more)** + CompTIA Network+ CompTIA Security+ Azure AZ-900 **Preferred Qualifications** + Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) + Experience with federal government cloud environments + Cisco CCNP or equivalent networking certification + Prior experience in managed service provider (MSP) or cloud operations environment **Primary Job Specific Skills** + Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies + Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) + Experience with network monitoring tools and SPAN/packet capture analysis + Experience with ticketing systems and incident management processes + Strong troubleshooting and problem-solving abilities + Excellent written and verbal communication skills + Ability to work independently in a 24x7 operational environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + Familiarity with network automation concepts and scripting (PowerShell, Python) preferred **Other Job Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience preferred with cloud infrastructure, digital workspace, and storage technology **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $53.37/hr - $55.77/hr ($111K - $116K) EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing specialized expertise in complex network architectures, advanced troubleshooting, and architectural guidance for critical networking infrastructure supporting PhysNet, FPN, ExpressRoute, VPN, optical networking, and emerging network services across air-gapped and secure federal facilities. Key Responsibilities Advanced Operational Support Serve as final escalation point for complex / critical Livesite incidents, customer-reported issues, and deployment incidents Lead resolution of high-priority incidents affecting PhysNet and FPN network operations with 24x7 coverage requirements Perform advanced root cause analysis and develop comprehensive remediation strategies Design and implement solutions for complex networking scenarios involving federal cloud buildouts Provide technical consultation on ExpressRoute Direct architecture, capacity planning, and optimization Lead optical SPAN monitoring initiatives and develop advanced mitigation strategies for network performance Advanced Network Engineering Architect end-to-end deployment solutions for Microsoft ExpressRoute devices across multiple sites Develop and optimize network automation workflows contributing to PNAAS automation initiatives Design and validate complex configuration implementations for production environments Lead technical evaluation and integration of Microsoft partner services (ATT, BT, Verizon, Equinix, etc.) Drive network infrastructure modernization efforts including AZN Systems integration for HWProxy and Scripting Framework Oversee PulseVPN and Webportal architectural implementations for secure federal environments Technical Problem-Solving Develop advanced troubleshooting methodologies and comprehensive knowledge base articles Create operational readiness frameworks and testing protocols for new service deployments Lead post-incident review sessions and drive systemic improvements Provide technical mentorship to Tier 1 and Tier 1.5 engineers Contribute to capacity planning and infrastructure scaling strategies Participate in architectural review boards and technical governance activities Operational Excellence Issue and manage Letters of Authorization (LOAs) with Microsoft's infrastructure partners Oversee contract sign-off processes for new Microsoft Partner integrations Lead complex decom activities for networking infrastructure in federal cloud environments Manage relationships with Microsoft product groups and partner organizations Drive continuous improvement initiatives across operational workflows Participate in on-call rotation providing 24x7 expert-level support Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 7+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Primary Job Specific Skills Strong understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Solid knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Proficiency with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience with cloud infrastructure, digital workspace, and storage technology.

Monitor network administration and maintenance operations. Resolve network incidents to ensure the smooth-running of the network operation center. Apply advanced consulting skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Serve as the Tier III support to escalate and resolve technical issues on operational network environments. Support problem management resolutions by tracking system-wide problems on the operational networks and work with engineering support, including network engineering, systems engineering, catapult operations, and desktop engineering to see problem troubleshooting through to resolution. This position is a hybrid role with a combination of working in an office or client site and working remotely. Qualifications Active TS/SCI Clearance 3+ years of experience as an IT systems administrator, performing service monitoring and reporting using SolarWinds Experience with Windows 2012 R2, 2016, or Exchange Knowledge of basic port security protocols and basic firewall rules Ability to troubleshoot Tier II/III incidents involving OSI layers 1-4 Ability to conduct firewall changes, F5 iRules, and DNS entries Active DoD 8570 Level II Certification, including Security+ Certification Desired Qualifications: Experience with remediation, STIG compliance, and security scans, including SCCM, MECM, ACAS, or Tanium Experience with BMC Remedy Experience with virtualization VMware or VDI Experience with managing AD and Group Policies Ability to communicate affectively and collaborate across teams Ability to automate tasks using Ansible, PowerShell, or Bash Possession of excellent written and verbal communication skills MCSE, SolarWinds, Splunk, or Exchange Certifications

GovCIO is currently hiring for Systems Engineer II / Edge Operations for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position. **Responsibilities** The role's responsibilities include but are not limited to: + Responsible for delivering optimal availability and quality regarding the wireless network services + Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs + As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs + Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation + Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment. **Qualifications** Bachelor's with 5 years (or commensurate experience) Required Skills and Experience + Clearance Required: Must be able to obtain and maintain a Public Trust Clearance Preferred Skills and Experience + CCNA/CCNP **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $61,850.00 - USD $91,467.00 /Yr. Submit a referral to this job (************************************************************************************************************************************* **Location** _US-MD-Bethesda_ **ID** _2025-7272_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_