This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Erie, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-42k yearly est. 20d ago
IT Field Support Technician_Erie
Gr8Ttek
Network technician job in Erie, PA
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
$45k-78k yearly est. Auto-Apply 22d ago
IT Field Support Technician_Erie
Gr8Ttek, LLC
Network technician job in Erie, PA
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$45k-78k yearly est. 23d ago
Support I Desktop
Nri3Pl
Network technician job in Erie, PA
Core Function:
This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Support the Mac operating system and various Apple tools and applications;
Provide operating system updates for Macintosh desktops/laptops;
Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
Add virtual desktop client to Office 2007 / Office 2010;
Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
Assist with creation of a knowledge base of problem remediation;
Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
None
Minimum Knowledge, Skills and Abilities required:
Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
Must possess exceptional written and verbal communication skills (in English).
Ability to quickly learn and acquire expertise in client's custom applications.
Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-JM1
$41k-57k yearly est. 11h ago
Support I Desktop
Pomeroy It Solutions Sales Company, Inc. 4.6
Network technician job in Erie, PA
Core Function:
This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Support the Mac operating system and various Apple tools and applications;
Provide operating system updates for Macintosh desktops/laptops;
Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
Add virtual desktop client to Office 2007 / Office 2010;
Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
Assist with creation of a knowledge base of problem remediation;
Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
None
Minimum Knowledge, Skills and Abilities required:
Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
Must possess exceptional written and verbal communication skills (in English).
Ability to quickly learn and acquire expertise in client's custom applications.
Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-JM1
$33k-44k yearly est. 11h ago
IT Technician
Snap-Tite Hose
Network technician job in Erie, PA
Full-time Description
Summary/Objection:
The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment.
Requirements
Essential Functions:
Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations.
Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues.
Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system.
Provide onsite IT assistance to employees, ensuring timely and professional support across departments
Additional Responsibilities:
Assist with routine system maintenance tasks, including updates, patches, and basic performance checks.
Support data backup processes and assist in verifying that company data can be restored when needed.
Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience.
Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment.
Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment.
Follow established IT policies, procedures, and security standards to help protect company systems and data.
Competencies:
Proficiency in Windows and mac OS operating systems.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Proficiency with Office 365, SharePoint, and database management.
Knowledge of cybersecurity best practices and endpoint protection.
Experience with asset management, software installation, and system upgrades.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Strong communication and interpersonal skills with the ability to train and guide users.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
Salary Description 45,000 - 48,000
$34k-68k yearly est. 11d ago
IT Technician
Snaptitehose
Network technician job in Erie, PA
Summary/Objection:
The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment.
Requirements
Essential Functions:
Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations.
Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues.
Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system.
Provide onsite IT assistance to employees, ensuring timely and professional support across departments
Additional Responsibilities:
Assist with routine system maintenance tasks, including updates, patches, and basic performance checks.
Support data backup processes and assist in verifying that company data can be restored when needed.
Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience.
Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment.
Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment.
Follow established IT policies, procedures, and security standards to help protect company systems and data.
Competencies:
Proficiency in Windows and mac OS operating systems.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Proficiency with Office 365, SharePoint, and database management.
Knowledge of cybersecurity best practices and endpoint protection.
Experience with asset management, software installation, and system upgrades.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Strong communication and interpersonal skills with the ability to train and guide users.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
Salary Description 45,000 - 48,000
$34k-68k yearly est. 12d ago
Dynamic Server Support Technician
Worldwide Techservices Open 4.4
Network technician job in Erie, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
$38k-63k yearly est. 60d+ ago
IT Support Technician
Acutec Precision Aerospace 3.2
Network technician job in Meadville, PA
The duties of the IT Support Technician L1 include troubleshooting and diagnosing computer hardware and software issues, setting up computers and assisting employees and customers with IT-related problems.
Essential Duties and Responsibilities
Installing and configuring hardware and software components to ensure usability.
Troubleshooting hardware and software issues.
Repairing or replacing damaged hardware.
Installing and upgrading software to ensure security at the user level.
Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for issues.
Establishing good relationships with all departments and colleagues.
Managing technical documentation.
Key Roles
First level of support for hardware and software issues.
Complete network terminations and maintain IDF cabinets.
Assist others on IT team with project completion.
Work with vendors to troubleshoot hardware/software issues.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience Requirements
High school diploma or general education degree (GED), and at least two years related experience and training; or equivalent combination of education and experience.
Required Knowledge and Skills:
Problem Solving
Presenting Technical Information
Process Improvement
Software Maintenance
Software testing
Basic Networking Skills
Cable Termination
Vendor relationships
Physical Demands
The IT Support Technician L1 will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain. The IT Support Technician L1 will have to do some lifting of computer equipment, supplies and materials from time to time.
$42k-73k yearly est. 54d ago
Technical Support Engineer
GE Healthcare 4.8
Network technician job in Erie, PA
The Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives.
**Job Description**
**Key Responsibilities**
**Advanced Technical Support & Incident Management**
+ Provide remote advanced technical support for **GEHC Software** and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft).
+ Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes.
+ Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair).
**Escalations, Quality & Productivity**
+ Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership.
+ Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support.
+ Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth.
**Knowledge Management & Tools**
+ Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs.
+ Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness.
+ Maintain up-to-date knowledge of **GEHC Software** products, service expertise, and diagnostic tools to sustain "expert" advisory status.
**Cross-Functional Collaboration & New Product Support**
+ Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution.
+ Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality.
**Training & Mentorship**
+ Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for **GEHC Software** training.
+ Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support.
**Documentation & Workflow**
+ Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records).
+ Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times.
**Customer-Centric Support**
+ Provide **24x7x365 support** in a fast-paced environment to ensure customer satisfaction and timely resolution of issues.
+ Willingness to:
+ Submit to a background investigation, including verification of past employment, criminal history, and educational background.
+ Take a drug test.
+ Be legally authorized to work in the United States without restriction.
+ Work overtime, on-call, weekends, and holidays as required.
+ Complete vendor credentialing as required.
**Qualifications**
+ Minimum: **5 year as TSE I** or
+ TSE I requires a minimum of **5 years engineering experience** as FE II and/or FE III, or equivalent external experience.
+ Proven expertise in repair and maintenance of **GEHC Software and customer hardware** .
+ Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning.
**Technical Skills**
+ Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms).
+ Strong working knowledge of:
+ Networking concepts and protocols
+ AWS
+ Citrix, Microsoft ecosystems
+ Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring
+ HL7 and legacy product integrations (as applicable)
**Core Competencies**
+ Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues.
+ Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams.
+ Leadership in change management, quality improvement, and productivity initiatives.
+ Customer-obsessed mindset with a track record of reducing cycle times and improving TTR.
+ Strong ability to manage both scheduled and ad-hoc competing priorities
+ Strong ability to pivot and manage multiple concurrent situations
+ Proven ability to self-direct and maintain high productivity while adhering to group standards
**Work Conditions**
+ **Remote support position from employee's home office with an adequate work environment for professional customer interactions.**
+ Participation in on-call rotations to facilitate 24x7x365 customer support.
+ Fast paced professional environment as part of customer focused critical care support center.
**Optional**
+ **Education:** Bachelor's degree in IT engineering or related field preferred.
+ **Certifications:** Networking, cloud, or vendor-specific certifications.
\#LI-PA1
\#LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
**Additional Information**
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
**Relocation Assistance Provided:** No
$50k-75k yearly est. 6d ago
Network Engineer
Paradigminfotech
Network technician job in Erie, PA
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
Job Description
• Network Architecture and Infrastructure skillsets are required to configure in addition to project coordinate experience
• CCNA, CCNP and/or CCIE certified
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
• Strong problem solving skills with the ability to detect underlying patterns, identify root causes and design optimal process solutions
• Ability to troubleshoot and work towards a solution with implementation teams on high priority issues
• Solid verbal and written communication skills, including documentation (architecture, design and training)
• Strong interpersonal skills
• Basic program management skills to organize and report on multiple assets/sites/locations
Qualifications
• Network Architecture and Infrastructure skillsets are required to configure in addition to project coordinate experience
• CCNA, CCNP and/or CCIE certified
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
• Strong problem solving skills with the ability to detect underlying patterns, identify root causes and design optimal process solutions
• Ability to troubleshoot and work towards a solution with implementation teams on high priority issues
• Solid verbal and written communication skills, including documentation (architecture, design and training)
• Strong interpersonal skills
• Basic program management skills to organize and report on multiple assets/sites/locations
Additional Information
Mandatory Details:
Full Name as per SSN:
Total Experience:
US Experience:
Contact NO:
Email ID:
Current work authorization in US:
Current Location with city:
Relocation:
Availability:
Skype Id :
Educational Details :
Rate(C2C/1099/W2):
Employer:
2 Official references from recent 2 projects in below format (Must)
Reference 1
Name:
Company name:
Designation:
Official mail id:
Contact Details:
Reference 2
Name:
Company name:
Designation:
Official mail id:
Contact Details:
$65k-85k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
Network technician job in Erie, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-41k yearly est. 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Network technician job in Jamestown, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$61k-85k yearly est. 20d ago
IT Field Support Technician_Buffalo
Gr8Ttek, LLC
Network technician job in Erie, PA
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$45k-78k yearly est. 5d ago
IT Technician
Snap-Tite Hose
Network technician job in Erie, PA
Job DescriptionDescription:
Summary/Objection:
The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment.
Requirements:
Essential Functions:
Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations.
Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues.
Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system.
Provide onsite IT assistance to employees, ensuring timely and professional support across departments
Additional Responsibilities:
Assist with routine system maintenance tasks, including updates, patches, and basic performance checks.
Support data backup processes and assist in verifying that company data can be restored when needed.
Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience.
Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment.
Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment.
Follow established IT policies, procedures, and security standards to help protect company systems and data.
Competencies:
Proficiency in Windows and mac OS operating systems.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Proficiency with Office 365, SharePoint, and database management.
Knowledge of cybersecurity best practices and endpoint protection.
Experience with asset management, software installation, and system upgrades.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Strong communication and interpersonal skills with the ability to train and guide users.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
$34k-68k yearly est. 10d ago
Network Engineer
Paradigminfotech
Network technician job in Erie, PA
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
Job Description
MUST BE LOCAL TO PA
THERE IS FACE TO FACE INTERVIEW
1 In depth knowledge of Service Now (or required to learn this ticketing process)
2 In depth knowledge of Enterprise Network Devices/assets
3 In depth knowledge of hands and feet technical experience with premise wiring
4 In depth knowledge of network asset troubleshooting methods and upgrades
5 In depth knowledge of network asset installations - Enterprise Routers, ECDS devices, WAAS, Switches, WAP and wiring
6 CCNA, CCNP and/or CCIE certified
Additionally:
• Network Architecture and Infrastructure skillsets are required to configure in addition to project coordinate experience
• Be CCNA, CCNP and/or CCIE certified
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
• Strong problem solving skills with the ability to detect underlying patterns, identify root causes and design optimal process solutions
• Ability to troubleshoot and work towards a solution with implementation teams on high priority issues
• Solid verbal and written communication skills, including documentation (architecture, design and training)
• Strong interpersonal skills
• Basic program management skills to organize and report on multiple assets/sites/locations
Thanks & Regards
ASHOK KUMAR
Sr. Lead / IT Recruiter
Paradigm Infotech
Call : ************
8830 Stanford Blvd, Suite 314, Columbia, MD 21045
Additional Information
Mandatory Details:
Full Name as per SSN:
Total Experience:
US Experience:
Contact NO:
Email ID:
Current work authorization in US:
Current Location with city:
Relocation:
Availability:
Last 4-digits of SSN:
Skype Id :
Educational Details :
Rate(C2C/1099/W2):
Employer:
2 Official references from recent 2 projects in below format (Must)
Reference 1
Name:
Company name:
Designation:
Official mail id:
Contact Details:
Reference 2
Name:
Company name:
Designation:
Official mail id:
Contact Details:
$65k-85k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
Network technician job in Corry, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-42k yearly est. 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Jamestown, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 20d ago
Network Engineer
Paradigminfotech
Network technician job in Erie, PA
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
Job Description
• Network Architecture and Infrastructure skillsets are required to configure in addition to project coordinate experience
• CCNA, CCNP and/or CCIE certified
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
• Strong problem solving skills with the ability to detect underlying patterns, identify root causes and design optimal process solutions
• Ability to troubleshoot and work towards a solution with implementation teams on high priority issues
• Solid verbal and written communication skills, including documentation (architecture, design and training)
• Strong interpersonal skills
• Basic program management skills to organize and report on multiple assets/sites/locations
Qualifications
• Network Architecture and Infrastructure skillsets are required to configure in addition to project coordinate experience
• CCNA, CCNP and/or CCIE certified
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
• Strong problem solving skills with the ability to detect underlying patterns, identify root causes and design optimal process solutions
• Ability to troubleshoot and work towards a solution with implementation teams on high priority issues
• Solid verbal and written communication skills, including documentation (architecture, design and training)
• Strong interpersonal skills
• Basic program management skills to organize and report on multiple assets/sites/locations
Additional Information
Mandatory Details:
Full Name as per SSN:
Total Experience:
US Experience:
Contact NO:
Email ID:
Current work authorization in US:
Current Location with city:
Relocation:
Availability:
Skype Id :
Educational Details :
Rate(C2C/1099/W2):
Employer:
2 Official references from recent 2 projects in below format (Must)
Reference 1
Name:
Company name:
Designation:
Official mail id:
Contact Details:
Reference 2
Name:
Company name:
Designation:
Official mail id:
Contact Details:
How much does a network technician earn in Erie, PA?
The average network technician in Erie, PA earns between $51,000 and $91,000 annually. This compares to the national average network technician range of $51,000 to $92,000.